how brands can deliver, navigate and measure the impact of their campaigns

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Cause Marketing How Sustainable Brands can deliver, navigate and measure the impact of their campaigns: Using profound story telling, audience targeting and strategic partnerships Sustainable Brands 2010 Maureen Isern, Aria Finger, Lisa Witter and Susan McPherson

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Panel presentation at SB\'10 Conference in Monterey, CA, by Maureen Isern of Moped Productions, Susan McPherson of PR Newswire, Aria Finger of DoSomething.org and Parker Blackman of Fenton

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Page 1: How Brands can deliver, navigate and measure the impact of their campaigns

Cause Marketing

How Sustainable Brands can deliver, navigate and measure the impact of

their campaigns: Using profound story telling, audience

targeting and strategic partnerships

Sustainable Brands 2010Maureen Isern, Aria Finger, Lisa Witter and Susan

McPherson

Page 2: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 2

Page 3: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 3

Page 4: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 4

Page 5: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 5

Only 13 percent of respondents aiming at that goal said they were very successful in achieving it;

one fifth of all survey respondents felt their company was not getting appropriate credit for their philanthropic efforts;

and a quarter were uncertain about whether they were being credited.

Page 6: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 6

Page 7: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 7

X

Page 8: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010Moped Media Productions 8

Page 9: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 9

Page 11: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 11

Page 12: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 12

Page 13: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 13

Page 14: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 14

Page 15: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 15

Page 16: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010June 9, 2010 16

Page 17: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010June 9, 2010 17

Page 18: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 18

$461,716.54

Page 19: How Brands can deliver, navigate and measure the impact of their campaigns

Moped Media ProductionsJune 9, 2010 19

Page 20: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010June 9, 2010 20

$461,716.54

Page 22: How Brands can deliver, navigate and measure the impact of their campaigns

Increase Your Green Case Study

Page 23: How Brands can deliver, navigate and measure the impact of their campaigns

How 'Sustainable Brands' can Deliver, Navigate and Measure the

Impact of their Campaigns:

Using profound story telling, audience targeting and strategic partnerships

Lisa Witter, Maureen Isern, Aria FingerModerated by Susan McPherson

Page 24: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 24June 9, 2010

Page 25: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 25June 9, 2010

Celebs Involved 2010

Page 26: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 26June 9, 2010

Campaign Results• 2009:– 379 schools participated– Over 50,000 teens involved

• 2010– Over 1200 schools registered on

IncreaseYourGreen.org– 50million+ media impressions

created– 143,000 students involved in IYG

projects

Page 27: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 27June 9, 2010

Do Something 101Case Study

Page 28: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 28June 9, 2010

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SB 2010 29June 9, 2010

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SB 2010 30June 9, 2010

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SB 2010 31June 9, 2010

2008 & 2009 Results• 750+ print publications• Segments on 450+ local market programs• 870+ local radio stations• National recognition on VH1, GMA,

People magazine• Over $750,000 worth of supplies

collected

Page 32: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 32June 9, 2010

Key Takeaways1. Make it easy2. Build a true partnership3. Involve teens in creating the program4. Long term commitment is key5. Celebs still drive press6. Don’t forget snail mail7. Active involvement drives most engagement8. Be responsive9. Celebrate teens10. Mobile can be about more than just donations

Page 33: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 33June 9, 2010

The 10 Minute Activist Marketing Workout

Lisa Witter ([email protected] @lisamwitter)Chief Strategy OfficerJune 9, 2010

Page 34: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 34June 9, 2010

activism

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SB 2010 35June 9, 2010

corporations

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SB 2010 36June 9, 2010

activist staff

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Page 37: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 37June 9, 2010

activism

• Think like an activist• Act like an activist• Create activists for your brand

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SB 2010 38June 9, 2010

target women

• Control $28 billion in spending, 83% of all consumer

decisions.

• Value(s)-driven consumer.

• 80% of women are mothers by age 40.

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SB 2010 39June 9, 2010

• Donate more

• Volunteer more

• Vote more

• 2x as likely to pass along information

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target women = activists

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SB 2010 40June 9, 2010

health: top of mine for her

• Downturn and well-being consciousness has caused women in particular to rethink their health and its relationship to status and happiness.

• 94% of women define personal success as being “emotionally healthy” and “physically healthy,” respectively.

• Is health the new wealth for women?

• 75% women say they try to eat healthier compared to 59% of men, for example.

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SB 2010 41June 9, 2010

case study

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• Start-up: earned media (mainstream and bloggers) and SEO

• Earned media at every BPA study

• Partner with NGO

• Discount coupons weren’t enough for real collaboration

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SB 2010 42June 9, 2010

challenge

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95% of baby bottles on the market contain a hormone-disrupting chemical called Bisphenol A, or BPA for short.

By 2006 BornFree was already a top-seller among a core customer demographic.

But they wanted to expand their sales more by raising their profile in the media and connecting with moms on Main Street.

Page 43: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 43June 9, 2010

approach

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1. Position yourself in media as consumer advocate:

To be a brand leader and be a go-to source for the media, BornFree needed to play more of a leadership role as an outspoken advocate against toxins like BPA.

Speaking as business entrepreneurs rather than as environmentalists.

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SB 2010 44June 9, 2010 44

2. Activist with the activists:

Expert testimony when a key California state senate committee heard arguments on a proposed ban of Bisphenol A in early April 2008.

approach

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SB 2010 45June 9, 2010 45

3. Seize activist moments:

National Institutes of Health released report on the hazards of BPA.

Full-page ad in USA Today and leveraged the reporter relationships to cycle into coverage about the growing market for safe alternatives.

Soon after the NIH release, Canada announced a nationwide BPA ban, another opportunity we seized by alerting Canadian press to BornFree.

approach

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SB 2010 46June 9, 2010 46

• Authentic partnerships with NGOs.

• Can barely keep up with sales.

• Media: real source.

results

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SB 2010 47June 9, 2010 47

You already have “friends” when you-know-what hits the fan.

activist advantage

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SB 2010 48June 9, 2010

Listen and be in dialogue with your activists.

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SB 2010 49June 9, 2010

Embrace your inner old-school and new-school activist.

Page 50: How Brands can deliver, navigate and measure the impact of their campaigns

SB 2010 50June 9, 2010

activist marketing 101

• Make sure your 'values' house is in order -

clear up any ethical challenges;• Choose programs and initiatives that are

tied-in with the business – yet still authentic;

• Make a long-term, significant commitment to achieving business results combined with societal results;

• Move beyond "checkbook philanthropy;"• Create "ownable" programs;• Engage consumers and other

stakeholders;• Mobilize employees to support the

program; and• Know what success looks like and

measure it.

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