Thank YOU for supporting your neighbors in need!

Northside Neighborhood House 2016 Annual Report

From the CEO

Dear Friends,

We are humbled each day to be present for our neighbors during some of their most difficult times and to be able to walk alongside them daily. I’m always amazed at people’s resilience, their patience and drive. Our faithful staff is here to provide neighbors in need with encouragement, resources, education support, and in the simplest form, a hand up. In the same way that they need us, we need you. We are thankful to be part of a community that wants to provide a hand up, not a hand out to our neighbors. We are thankful for you. Best, Rachel Gammon, CEO rgammon@nnhouse.org

FebruaryCelebrated 92 years of service

March Received Partner Impact Award from the United Way of Greater Chattanooga

Core Values of the NNH

The main philosophy that drives the NNH is that we are in the business of serving

others efficiently and effectively. Core

principles for daily operations are centered on:

Accountability- We will require

accountability from our clients reflected

in the fact that they must pay part of their bill before NNH will

contribute financially. In the same manner, the

NNH will be accountable to its

donors by conducting its operations in a

fiscally responsible manner.

Respect- Every

person will be treated with respect.

Communication- Effective

communication builds meaningful relationships with clients and donors.

Passion- To be able to impact an

individual’s life in a positive manner, we must be passionate about serving and

meeting their needs.

2016 Timeline

March Received Nonprofit of the Year Award from Chattanooga Area Chamber of Commerce

a hand up through education and assistance

June Opened a second office and third thrift store in Soddy Daisy to serve North Hamilton County

DecemberProvided toys to 445 children and food boxes to 176 families through our Christmas Program

.

JulyLaunched first Children’s Education Program in North Hamilton County

18,468 meals provided to clients

“Thank you so much. You really help people in need without making them feel unworthy. You made our

Christmas so special.” -Single mom helped through

NNH Christmas Program

455 children received

toys through Santa’s

Workshop

86% of clients served had a

household income under $20,000

124 bus passes

20 gas cards provided to clients for job interviews and medical

appointments Sam* is a father of two who came in for utility bill assistance. He has worked hard his whole life and always provided for his family but had an accident on a job site that left him with a fractured spine. Sam’s wife had not worked in several years but started a part-time job while he was out of work. After helping with the electric bill, Sam started crying. He thanked our Case Manager but said they really needed wood for the winter. Wood is the only way to heat their home and he could no longer chop the wood himself. Our Case Manager connected with a local pastor who had the wood chopped and delivered to Sam’s house. The family was so grateful!

Assisted with

Emergency Direct Assistance

662 utility bills for a total of

$114,618.14

250 children assisted

through our Back-to-School Shop

We were so excited to open a permanent North Hamilton County office in June 2016! This new office is located right in front of the Walmart in Soddy Daisy at 9358 Dayton Pike. The space includes an office for Case Management, a community room for partner organizations and a thrift store.

An elderly couple was having a hard time with their monthly mortgage. They both get social security, but the wife had to have knee surgery that added some extra expenses for them. NNH was able to help with a bill and referral to the Ladies of Charity Christmas Program. They received Walmart gift cards to help through the holidays. We were also able to connect the couple to a local church who helped pay their mortgage one month so they could get back on track.

Client Story

We served

22 students

Provided help with 256 utility bills

for a total of

$45,604.31 in assistance 4,227 service records

entered for the Soddy Daisy Food Bank to ensure services are not duplicated and to

capture a clear picture of the needs of the community

North Hamilton Site 11 families received rent assistance from June-December 2016 thanks

to a partnership with Chattanooga Youth and

Family Development

through Summer Slide Camp at North

Hamilton County Elementary

School

Community Leaders meeting in our Community Room

Children’s Education

K-8 students went on

8 field trips this summer to places

like Double G Ranch, the Aquarium and the

Chattanooga Library

We implemented flexible seating options for our students to help our wiggle worms stay focused!

119 children grades K-12 served

60 minutes of literacy support

each week

We collaborate with Chattanooga Ballet to offer weekly dance classes and have a board member and volunteer who teach art

lessons each week.

Jason*, a kindergartener at Red Bank Elementary, is the youngest of four boys in a home with his single dad. He came to NNH for Summer Camp in 2016 and started the after- school program this fall. When he first started, he did not know his alphabet or how to write his name or count. Now, he is reading on a level B and can count to 100! He is proficient in math as well. We are very proud of Jason and his hard work!

“I love that there are people here who care about me and support me in my learning. They have books here so we can complete our summer reading and not get behind.” -Joey*, 8th grade Summer Camp participant

Students participate in

30 minutes of math skill

practice each week

93% of our students had satisfactory attendance

97% of our students had satisfactory or above conduct

88% of students scored average or above in language arts

91% of students scored average or above in science

93% of students scored average or above in reading

We partner with YMCA Mobile Fit Program to provide healthy snacks and meals for our children during summer and throughout the school year.

Adult Education

Did you know? The state of Tennessee no longer

has GED Testing. It’s now called the HiSET (high

school equivalency test).

38 Adult Educationstudents served

Sarah, a single mother, has been attending classes since October 2016. She has passed all of her HiSET tests except math. She is still working on improving her math skills and will be taking that test shortly. She loves the NNH so much that she enrolled her daughter in our After-school Program.

Introducing Tara Phillips We were very excited to hire

our new Adult Education Coordinator in 2016. Tara has

Master’s degrees in special education and social work. She is wonderful with our students

and we are fortunate to have her on staff!

Stephanie*, a woman in her 60s, comes faithfully to the Adult Education classes and scored high in all areas except math. She made a promise to herself that she would stick with it, so she continues to work hard to develop her skills and hopes to pass the HiSET this year. Way to go, Stephanie!

Thrift Stores

704,123 in revenue

to support NNHprograms

55,152customers found quality items at affordable prices

We love our thrift staff!

We were excited to open a third thrift store in Soddy

Daisy in June 2016!

268 thriftvouchers

provided to partner agencies

14,354

donations to our thrift stores from faithful donors!

Over 2,000 people served through the Healthy Families Program

During Family Dinner Nights, families receive a healthy meal and have time to socialize

with one another. After dinner, parents hear from experts about topics such as child health

and saftey, finances, and bullying.

This year, we started giving pedometers to Cooking Class

participants so they can track their steps while making healthier life-

style choices! Many students started seeing results right away.

B etty* is a faithful computer class

attendee. She was having a hard time keeping up with her finances because she is on a very tight budget with widow’s benefits and did not know how to check her online bank account to monitor her balance. Betty brought her own computer to our computer lab and our Case Manager was able to bookmark her bank’s website for her

and even set up the online account with her. She was amazed at how easy it was to get instant answers about her account! Betty has strict dietary needs, so our Case Manager was able to show her cooking videos and other websites with healthy recipes.

Healthy Families Program

Served an average of 12 people

per month at Cooking Classes

Healthy Families Program

Kristin started coming to Cooking Classes six months ago and was really inspired to make some changes. Since then, she has cut back on red meat (only eats it once or twice a month), started drinking green tea, and walks everywhere. She has been keeping up with her steps with one of our pedometers. She went to the doctor recently and was so excited to see she has lost 21 pounds in six months thanks to all of the healthy changes she made.

Computer Classes teach participants about basic typing skills, how to search the Internet, and how to develop a resume and conduct online job searches.

We partner with Tech Goes Home to offer

computer skills classes. Participants can

purchase a Chromebook for $50 at the completion

of the program.

At Family Dinner Nights in North Hamilton County

schools, we served an average of

130 people per month.

Revenue

Thrift Stores: $704,123

General Contributions: $115,924

United Way: $142,910

Special Events $242,205

Program Fees: $19,597

Grants: $201,500

Total: $1,426,259

* Some funds raised in 2016 were designated to be spent on programming in 2017. We placed a very small amount in reserves in 2016.

“It really helps the NNH budget to shop at their stores. The money from sales and donations stays local and helps local people.”-NNH supporter

Program Expenses

Adult Education: $92,771

Children’s Education: $195,254

Direct Assistance: $381,100

Thrift Stores: $561,846

Management/Fundraising $157,898

Total: $1,388,869

Did you know that half of our agency funding comes from our Thrift Stores? Our thrift stores are also our largest program with the most staff members!

Stay Connected

For the latest news about our programs and stories from our clients, connect with us on:

*Our website at www.nnhouse.org

*Our social media pages 1) “Like” Northside Neighborhood House and Northside Neighborhood House Thrift Stores 2) Instagram by following nnhouse 3) Twitter by following @nnhouse1924

*Sign up for our e-newsletter by emailing Brianne at blalor@nnhouse.org

Special thanks to our 2016 Grant Funders!Benwood Foundation

BlueCross BlueShield of Tennessee

Health Foundation

Causeway

CHI Memorial Foundation

Chrysalis Foundation

Community Foundation of Greater Chattanooga

Dollar General Literacy Foundation

First Tennessee Bank

Food Lion Feeds Charitable Foundation

We love our 2016 sponsors! Platinum Sponsor: Adman Electric

Gold Sponsors: Hudson Companies & Quality Tire Pros.Silver Sponsors: Action Material Handling,

Dr. Chris St. Charles-Associates in ENT, Brewer Media, Northshore Insurance,

Painter Ready, Publix Super Market Charities, Service Electric Co., Sophie’s Shoppe, Strauss Company,

Triad Electrical Contractors, Wonder Press

Interested in becoming a sponsor? Contact Brianne at blalor@nnhouse.org.

George R. Johnson Foundation

Kiwanis Club of Chattanooga

Lillian L. Colby Foundation

St. Paul’s Episcopal Church

Tucker Foundation

TVA

Unum

Weldon F. Osborne Foundation

892 people volunteered

their time in 2016.

Their time was valued at over

$143,543!

Volunteers/NNH Board

Special Thanks to our Amazing Board of Directors!

Russell Golden, President Matthias Anderson Paul Thomas, 1st Vice President Darlene BoydSuzanne Brown, 2nd Vice President Kadi Brown Erica Moreland, Corresponding Secretary Stephanie DevineNina Coppinger, Recording Secretary Erica Easterly David Barrett, Treasurer Beth Eberle Chad Goodman, Assistant Treasurer Kelsey GainesJustin Alper Liz Grant

April Holland Chelsea Johnson Buffy Loveday Sara McManusRickie Pierce Ballard Scearce Paul Smith Lisa St. Charles

John Sterner Chris Welch Steve Wilson Brittany Wolcott

Find this report online at

www.nnhouse.org/annualreport

Please share with family and friends!

“I have such fond memories of the NNH from my childhood. I love that it has not only survived but thrived. Mrs. Rose Longley would be so proud! I love what it stands for and the services it provides.”-Karen, NNH supporter who attended NNH as a child

“I love the NNH because they give opportunities to people who have never

thought there were opportunitiesout there for them. They do it with

kindness, support and respect!” -Bekah, NNH volunteer

Hooray! The NNH celebrated 93

years of service in February 2017!

Special thanks to everyone who

supported our events in 2016!

a hand up through education and assistance

“What I have tried to establish here is a place where all who need help can come to find the means to survive at that moment, and more importantly, the skills and abilities to survive for a lifetime.”- Rose S. Longgley, Founder and Former Executive Director of the NNH