hotel channel management

15
How To Get Your Channel Management Righ

Upload: aparna-bhattacharya

Post on 19-Jan-2015

243 views

Category:

Technology


2 download

DESCRIPTION

A quick guide to hotel channel management and online distribution.

TRANSCRIPT

Page 1: Hotel Channel Management

How To Get

Your Channel Management Right?

Page 2: Hotel Channel Management

© eRevMax Proprietary 2014

Introduction A prudent distribution, pricing and revenue

strategy is the need of the hour!

Page 3: Hotel Channel Management

© eRevMax Proprietary 2014

Hoteliers update

their rates up to 5 times a day to secure occupancy levels.

DID YOUKNOW ?

Page 4: Hotel Channel Management

© eRevMax Proprietary 2014

Ensure that your rates are consistently reflective of market conditions.

Page 5: Hotel Channel Management

© eRevMax Proprietary 2014

Identify Your Customer

Identify your target audience

Build a whole

personality profile

Market your

property in right

avenues

Page 6: Hotel Channel Management

© eRevMax Proprietary 2014

Revamp Your Website

» Make it user-friendly» Have clear descriptions, photos and

directions» Integrate a booking engine to invite

viewers to book direct» Invest in Search

Engine Optimization (SEO).

Page 7: Hotel Channel Management

© eRevMax Proprietary 2014

» Distribute inventory to multiple sales channels.

» Establish a balanced market mix consisting of global OTAs, regional OTAs, wholesalers and alternate channels

Page 8: Hotel Channel Management

© eRevMax Proprietary 2014

» Design a long-term strategy.» Identify prospects on Facebook,

Twitter, YouTube» Assess your hotel’s reputation

through online reviews. » Respond to reviews and

feedbacks. More so for negative ones

Get Social

Page 9: Hotel Channel Management

© eRevMax Proprietary 2014

Price Shopping» Know your competitors.» Use market analysis to identify the rate range

and average rate in your market» Position your rate accordingly

Page 10: Hotel Channel Management

© eRevMax Proprietary 2014

Expand

» List a set of additional websites to target your guest

» Invest in channel management technologies.

» Ensure rates are accurate across all websites .

Page 11: Hotel Channel Management

© eRevMax Proprietary 2014

Invest in Digital Marketing

» Attract guests with the right promotions.

» Place your marketing messages and advertising across the most relevant websites

Page 12: Hotel Channel Management

© eRevMax Proprietary 2014

Switch to Automated Channel Management

» Access to market data.» Make quick and informed rate

decisions.» Manage rate and inventory

allocation automatically.

Page 13: Hotel Channel Management

© eRevMax Proprietary 2014

Pillars Of Effective Channel Management5

Know your product, competitors and the market

KnowledgeGather business intelligence to analyze understand your position

Data

Ensure rate & inventory allocation is updated in real-time to maximize bookings

Access

Market the hotel to the right audience to increase reservations

ExposureUse market analytics to optimize RevPAR through effective allocation

Analysis

Page 14: Hotel Channel Management

© eRevMax Proprietary 2014

Important Pins

» Continually reassess and analyze hotel data.

» Focus your market and develop stable revenue streams.

» Be adaptable to market changes.

Page 15: Hotel Channel Management

YouThank

UK Sales Office:eRevMax Ltd.28 Leman StreetLondon E18ER, United Kingdom

Tel: +44 (0) 20 7422 7528Fax: +44 (0) 44 (0) 20 7265 5100E-mail: [email protected]

US Sales Office:eRevMax Inc.

37 North Orange Avenue, Suite 500Orlando, Florida 32801, U.S.A

Tel: +1 (321) 251 6559

Fax: +1 (321) 206 8630 E-mail: [email protected]

Visit us at www.erevmax.com

© eRevMax Proprietary 2014 15