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HORNGREN’S Financial & Managerial Accounting THE MANAGERIAL CHAPTERS SEVENTH EDITION Tracie Miller-Nobles Austin Community College Brenda Mattison Tri-County Technical College A01_HORN3743_07_SE_FM.indd 1 12/03/20 12:51 PM

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Page 1: HORNGREN’S Financial & Managerial AccountingHORNGREN’S Financial & Managerial Accounting THE MANAGERIAL CHAPTERS SEVENTH EDITION Tracie Miller-Nobles Austin Community College Brenda

H O R N G R E N ’ S

Financial & Managerial Accounting

T H E M A N A G E R I A L C H A P T E R S

S E V E N T H E D I T I O N

Tracie Miller-NoblesAustin Community College

Brenda MattisonTri-County Technical College

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Page 2: HORNGREN’S Financial & Managerial AccountingHORNGREN’S Financial & Managerial Accounting THE MANAGERIAL CHAPTERS SEVENTH EDITION Tracie Miller-Nobles Austin Community College Brenda

Please contact https://support.pearson.com/getsupport/s/ with any queries on this content.Cover Image by anttoniart/Shutterstock; suns07butterfly/Shutterstock vovan/Shutterstock

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Unless otherwise indicated herein, any third-party trademarks, logos, or icons that may appear in this work are the property of their respective owners, and any references to third-party trademarks, logos, icons, or other trade dress are for demonstrative or descriptive purposes only. Such references are not intended to imply any sponsorship, endorsement, authorization, or promotion of Pearson’s products by the owners of such marks, or any relationship between the owner and Pearson Education, Inc., or its affiliates, authors, licensees, or distributors.

Cataloging-in-Publication Data is on file at the Library of Congress

Access Code CardISBN-10: 0-13-650361-6ISBN-13: 978-0-13-650361-3

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About the AuthorsTracie L. Miller-Nobles, CPA, is an associate professor at Austin Community College. She has teaching experience at the community college and university level. Prof. Miller-Nobles received her master’s degree in account-ing from Texas A&M University and is working on her doctoral degree in Adult Education also from Texas A&M University. Her research interest includes finan-cial literacy education, adult learning theories, and online learning. She has public accounting experience with Deloitte Tax LLP.

Prof. Miller-Nobles is on the Board of Directors for the American Accounting Association (AAA) as Director-Focusing on Members. She has served in leadership roles for AAA’s Teaching, Learning, and Curriculum sec-tion and AAA’s Two Year College section and was a member of the Pathway’s Commission on Accounting Higher Education. Prof. Miller-Nobles is also on the Board of Directors for Teachers of Accounting at Two Year Colleges (TACTYC) as Secretary/Webmaster. She is an active member of the American Institute of Certified Public Accountants (AICPA) Consumer Financial Education Advocates committee. At the state level, she serves on the Relations with Educational Institutes for the Texas Society of Certified Public Accountants (TXCPA).

Tracie has received several teaching and professional awards including the AAA J. Michael and Mary Anne Cook Prize, TXCPA Outstanding Accounting Educator, TXCPA Rising Star, and the TXCPA Austin Chapter CPA of the Year. In her spare time, Tracie enjoys spending time with her husband, Kevin, his three kids, Caleb, Josh, and Meggie, her parents, Kipp and Sylvia, and sister, Michelle. She believes that camping and hiking is restorative and calming and that life was meant for good friends and great adventures. Tracie has been mentored by many wonderful colleagues and inspired by her students.

Brenda L. Mattison, CMA, has a bachelor’s degree in education and a master’s degree in accounting, both from Clemson University. She is currently an Accounting Instructor at Tri-County Technical College in Pendleton, South Carolina. Brenda previously served as Accounting Program Coordinator at TCTC and has prior experience teaching accounting at Robeson Community College, Lumberton, North Carolina; University of South Carolina Upstate, Spartanburg, South Carolina; and Rasmussen Business College, Eagan, Minnesota. She also has accounting work experience in retail and manufacturing businesses and is a Certified Management Accountant.

Brenda is a member of the American Accounting Association, Institute of Management Accountants, South Carolina Technical Education Association, and Teachers of Accounting at Two Year Colleges. She is currently serving on the Board of Directors as Vice President of Conference Administration of Teachers of Accounting at Two Year Colleges.

Brenda previously served as Faculty Fellow at Tri-County Technical College. She has presented at state, regional, and national conferences on topics including active learning, course development, and student engagement.

In her spare time, Brenda enjoys reading and spending time with her family. She is also an active volunteer in the community, serving her church and other organizations.

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Chapter 1 Introduction to Managerial Accounting 1-1

Chapter 2 Job Order Costing 2-1

Chapter 3 Process Costing 3-1

Chapter 4 Lean Management Systems: Activity-Based, Just-in-Time, and Quality Management Systems 4-1

Chapter 5 Cost-Volume-Profit Analysis 5-1

Chapter 6 Variable Costing 6-1

Chapter 7 Master Budgets 7-1

Chapter 8 Flexible Budgets and Standard Cost Systems 8-1

Chapter 9 Responsibility Accounting and Performance Evaluation 9-1

Chapter 10 Short-Term Business Decisions 10-1

Chapter 11 Capital Investment Decisions 11-1

APPENDIX A—Present Value Tables and Future Value Tables A-1

APPENDIX B—The Statement of Cash Flows B-1

APPENDIX C—Financial Statement Analysis C-1

GLOSSARY G-1

INDEX I-1

PHOTO CREDITS P-1

Brief Contents

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What Happens When Products Are Completed and Sold? 2-15

Transferring Costs to Finished Goods Inventory 2-16Transferring Costs to Cost of Goods Sold 2-16

How Is the Manufacturing Overhead Account Adjusted? 2-17

At the End of the Period—Adjusting for Overallocated and Underallocated Overhead 2-17

How Are Cost of Goods Manufactured and Cost of Goods Sold Calculated? 2-20

Summary of Journal Entries 2-20Cost of Goods Manufactured and Cost of Goods Sold 2-22

How Do Service Companies Use a Job Order Costing System? 2-24

■ Review 2-26

■ Assess Your Progress 2-34

■ Critical Thinking 2-54

CHAPTER 3Process Costing 3-1How Do Costs Flow Through a Process Costing

System? 3-2Job Order Costing Versus Process Costing 3-2Flow of Costs Through a Process Costing System 3-3

What Are Equivalent Units of Production, and How Are They Calculated? 3-6

How Is a Production Cost Report Prepared for the First Department? 3-8

Production Cost Report—First Process—Assembly Department 3-9

How Is a Production Cost Report Prepared for Subsequent Departments? 3-15

Production Cost Report—Second Process—Cutting Department 3-15

What Journal Entries Are Required in a Process Costing System? 3-22

Transaction 1—Materials Purchased 3-22Transaction 2—Materials Used 3-23Transaction 3—Labor Costs Incurred 3-23Transaction 4—Actual Overhead Costs Incurred 3-23Transaction 5—Overhead Allocation 3-24Transaction 6—Transferring Costs from the Assembly Department

to the Cutting Department 3-24Transaction 7—Transferring Costs from the Cutting Department to

Finished Goods Inventory 3-24Transaction 8—Puzzles Sold and Transferring Costs from Finished

Goods Inventory to Cost of Goods Sold 3-24Transaction 9—Adjust Manufacturing Overhead 3-25

How Can the Production Cost Report Be Used to Make Decisions? 3-26

APPENDIX 3A: Process Costing: First-In, First-Out Method 3-28

How Is a Production Cost Report Prepared Using the FIFO Method? 3-28

Step 1: Summarize the Flow of Physical Units 3-28

CHAPTER 1Introduction to Managerial Accounting 1-1Why Is Managerial Accounting Important? 1-2

Managers’ Role in the Organization 1-3Managerial Accounting Functions 1-4Ethical Standards of Managers 1-5

How Are Costs Classified? 1-7Manufacturing Companies 1-7Direct and Indirect Costs 1-8Manufacturing Costs 1-8Prime and Conversion Costs 1-9Product and Period Costs 1-10

How Do Manufacturing Companies Prepare Financial Statements? 1-12

Balance Sheet 1-12Income Statement 1-12Flow of Product Costs in a Manufacturing Company 1-13Calculating Cost of Goods Manufactured 1-14Calculating Cost of Goods Sold 1-16Flow of Product Costs Through the Inventory

Accounts 1-17Using the Schedule of Cost of Goods Manufactured to Calculate

Unit Product Cost 1-17

What Are Business Trends That Are Affecting Managerial Accounting? 1-19

Shift Toward a Service Economy 1-19Global Competition 1-19Time-Based Competition 1-19Advances in Technology 1-19Total Quality Management 1-20The Triple Bottom Line 1-20

How Is Managerial Accounting Used in Service and Merchandising Companies? 1-21

Calculating Cost per Service 1-21Calculating Cost per Item 1-22

■ Review 1-22

■ Assess Your Progress 1-27

■ Critical Thinking 1-46

CHAPTER 2Job Order Costing 2-1How Do Manufacturing Companies Use Job Order and

Process Costing Systems? 2-2Job Order Costing 2-2Process Costing 2-2

How Do Materials and Labor Costs Flow Through the Job Order Costing System? 2-4

Materials 2-5Labor 2-9

How Do Overhead Costs Flow Through the Job Order Costing System? 2-11

Before the Period—Calculating the Predetermined Overhead Allocation Rate 2-13

During the Period—Allocating Overhead 2-13

Contents

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Contents vii

What Is Contribution Margin, and How Is It Used to Compute Operating Income? 5-9

Contribution Margin 5-9Unit Contribution Margin 5-9Contribution Margin Ratio 5-10Contribution Margin Income Statement 5-10

How Is Cost-Volume-Profit (CVP) Analysis Used for Profit Planning? 5-11

Assumptions 5-11Breakeven Point—Three Approaches 5-11Target Profit 5-13CVP Graph—A Graphic Portrayal 5-15

How Is CVP Analysis Used for Sensitivity Analysis? 5-16Changes in the Sales Price 5-17Changes in Variable Costs 5-17Changes in Fixed Costs 5-18Using Sensitivity Analysis 5-19Cost Behavior Versus Management Behavior 5-19

What Are Some Other Ways CVP Analysis Can Be Used? 5-21Margin of Safety 5-21Operating Leverage 5-22Sales Mix 5-24

■ Review 5-27

■ Assess Your Progress 5-34

■ Critical Thinking 5-51

■ Comprehensive Problem for Chapters M:1–M:5 5-51

CHAPTER 6Variable Costing 6-1How Does Variable Costing Differ from Absorption

Costing? 6-2Absorption Costing 6-2Variable Costing 6-2Comparison of Unit Product Costs 6-3

How Does Operating Income Differ Between Variable Costing and Absorption Costing? 6-4

Units Produced Equal Units Sold 6-5Units Produced Are More Than Units Sold 6-6Units Produced Are Less Than Units Sold 6-8Summary 6-9

How Can Variable Costing Be Used for Decision Making in a Manufacturing Company? 6-11

Setting Sales Prices 6-12Controlling Costs 6-12Planning Production 6-12Analyzing Profitability 6-12Analyzing Contribution Margin 6-15Summary 6-16

How Can Variable Costing Be Used for Decision Making in a Service Company? 6-17

Operating Income 6-17Profitability Analysis 6-18Contribution Margin Analysis 6-19

■ Review 6-21

■ Assess Your Progress 6-25

■ Critical Thinking 6-38

Step 2: Compute Output in Terms of Equivalent Units of Production 3-30

Step 3: Compute the Cost per Equivalent Unit of Production 3-32Step 4: Assign Costs to Units Completed and Units in

Process 3-33Comparison of Weighted-Average and FIFO Methods 3-36

■ Review 3-37

■ Assess Your Progress 3-45

■ Critical Thinking 3-65

CHAPTER 4Lean Management Systems: Activity-Based, Just-in-Time, and Quality Management Systems 4-1How Do Companies Assign and Allocate Costs? 4-2

Single Plantwide Rate 4-4Multiple Department Rates 4-6Comparing Single Plantwide Rate to Multiple Department

Rates 4-8

How Is an Activity-Based Costing System Developed? 4-9Step 1: Identify Activities and Estimate Their Total Indirect

Costs 4-10Step 2: Identify the Allocation Base for Each Activity and Estimate

the Total Quantity of Each Allocation Base 4-11Step 3: Compute the Predetermined Overhead Allocation Rate for

Each Activity 4-12Step 4: Allocate Indirect Costs to the Cost Object 4-13Traditional Costing Systems Compared with ABC Systems 4-14

How Can Companies Use Activity-Based Management to Make Decisions? 4-15

Pricing and Product Mix Decisions 4-15Cost Management Decisions 4-16

How Can Activity-Based Management Be Used in Service Companies? 4-18

How Do Just-in-Time Management Systems Work? 4-21Just-in-Time Management Systems 4-21Just-in-Time Costing 4-23Recording Transactions in JIT 4-23

How Do Companies Manage Quality Using a Quality Management System? 4-26

Quality Management Systems 4-27The Four Types of Quality Costs 4-27Quality Improvement Programs 4-28

■ Review 4-30

■ Assess Your Progress 4-36

■ Critical Thinking 4-56

CHAPTER 5Cost-Volume-Profit Analysis 5-1How Do Costs Behave When There Is a Change in

Volume? 5-2Variable Costs 5-2Fixed Costs 5-3Mixed Costs 5-5

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Standard Cost System Benefits 8-11Variance Analysis for Product Costs 8-11

How Are Standard Costs Used to Determine Direct Materials and Direct Labor Variances? 8-13

Direct Materials Variances 8-14Direct Labor Variances 8-17

How Are Standard Costs Used to Determine Manufacturing Overhead Variances? 8-19

Allocating Overhead in a Standard Cost System 8-19Variable Overhead Variances 8-20Fixed Overhead Variances 8-21

What Is the Relationship Among the Product Cost Variances, and Who Is Responsible for Them? 8-24

Variance Relationships 8-25Variance Responsibilities 8-26

How Do Journal Entries Differ in a Standard Cost System? 8-27

Journal Entries 8-27Standard Cost Income Statement 8-31

■ Review 8-33

■ Assess Your Progress 8-41

■ Critical Thinking 8-56

CHAPTER 9Responsibility Accounting and Performance Evaluation 9-1Why Do Decentralized Companies Need Responsibility

Accounting? 9-2Advantages of Decentralization 9-2Disadvantages of Decentralization 9-3Responsibility Accounting 9-4

What Is a Performance Evaluation System, and How Is It Used? 9-7

Goals of Performance Evaluation Systems 9-7Limitations of Financial Performance Measurement 9-8The Balanced Scorecard 9-8

How Do Companies Use Responsibility Accounting to Evaluate Performance in Cost, Revenue, and Profit Centers? 9-11

Controllable Versus Noncontrollable Costs 9-11Responsibility Reports 9-12

How Does Performance Evaluation in Investment Centers Differ from Other Centers? 9-16

Return on Investment (ROI) 9-17Residual Income (RI) 9-20Limitations of Financial Performance Measures 9-21

How Do Transfer Prices Affect Decentralized Companies? 9-23

Objectives in Setting Transfer Prices 9-23Setting Transfer Prices 9-24

■ Review 9-26

■ Assess Your Progress 9-32

■ Critical Thinking 9-44

■ Comprehensive Problem for Chapters M:7–M:9 9-44

CHAPTER 7Master Budgets 7-1Why Do Managers Use Budgets? 7-2

Budgeting Objectives 7-2Budgeting Benefits 7-3Budgeting Procedures 7-4Budgeting and Human Behavior 7-4

What Are the Different Types of Budgets? 7-5Strategic and Operational Budgets 7-5Static and Flexible Budgets 7-6Master Budgets 7-7

How Are Operating Budgets Prepared for a Manufacturing Company? 7-8

Sales Budget 7-9Production Budget 7-10Direct Materials Budget 7-11Direct Labor Budget 7-12Manufacturing Overhead Budget 7-13Cost of Goods Sold Budget 7-14Selling and Administrative Expense Budget 7-15

How Are Financial Budgets Prepared for a Manufacturing Company? 7-16

Capital Expenditures Budget 7-16Cash Budget 7-16Budgeted Income Statement 7-24Budgeted Balance Sheet 7-25

How Are Operating Budgets Prepared for a Merchandising Company? 7-27

Sales Budget 7-27Inventory, Purchases, and Cost of Goods Sold Budget 7-29Selling and Administrative Expense Budget 7-29

How Are Financial Budgets Prepared for a Merchandising Company? 7-30

Capital Expenditures Budget 7-30Cash Budget 7-31Budgeted Income Statement 7-35Budgeted Balance Sheet 7-36

How Can Information Technology Be Used in the Budgeting Process? 7-38

Sensitivity Analysis 7-38Budgeting Software 7-38

■ Review 7-39

■ Assess Your Progress 7-46

■ Critical Thinking 7-79

CHAPTER 8Flexible Budgets and Standard Cost Systems 8-1How Do Managers Use Budgets to Control Business

Activities? 8-3Performance Reports Using Static Budgets 8-3Performance Reports Using Flexible Budgets 8-4

Why Do Managers Use a Standard Cost System to Control Business Activities? 8-8

Setting Standards 8-9

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CHAPTER 10Short-Term Business Decisions 10-1How Is Relevant Information Used to Make Short-Term

Decisions? 10-2Relevant Information 10-2Relevant Nonfinancial Information 10-3Differential Analysis 10-4

How Does Pricing Affect Short-Term Decisions? 10-5Setting Regular Prices 10-5Special Pricing 10-9

How Do Managers Decide Which Products to Produce and Sell? 10-12

Dropping Unprofitable Products and Segments 10-12Product Mix 10-16Sales Mix 10-19

How Do Managers Make Outsourcing and Processing Further Decisions? 10-20

Outsourcing 10-20Sell or Process Further 10-24

■ Review 10-27

■ Assess Your Progress 10-34

■ Critical Thinking 10-50

CHAPTER 11Capital Investment Decisions 11-1What Is Capital Budgeting? 11-2

The Capital Budgeting Process 11-2Focus on Cash Flows 11-4

How Do the Payback and Accounting Rate of Return Methods Work? 11-6

Payback 11-6Accounting Rate of Return (ARR) 11-9

What Is the Time Value of Money? 11-12Time Value of Money Concepts 11-13Present Value of a Lump Sum 11-15Present Value of an Annuity 11-16Present Value Examples 11-16Future Value of a Lump Sum 11-18Future Value of an Annuity 11-18

How Do Discounted Cash Flow Methods Work? 11-19

Net Present Value (NPV) 11-19Internal Rate of Return (IRR) 11-24Comparing Capital Investment Analysis Methods 11-27Sensitivity Analysis 11-28Capital Rationing 11-31

■ Review 11-32

■ Assess Your Progress 11-38

■ Critical Thinking 11-51

■ Comprehensive Problem for Chapters M:10 and M:11 11-51

APPENDIX A—Present Value Tables and Future Value Tables A-1

APPENDIX B—The Statement of Cash Flows B-1

APPENDIX C—Financial Statement Analysis C-1

GLOSSARY G-1

INDEX I-1

PHOTO CREDITS P-1

Contents ix

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Financial & Managerial Accounting . . . Expanding on Proven SuccessWhat’s New to the EditionUPDATED! End of Chapter exercises and problems have been updated with new years and company financial information.UPDATED! Chapter openers and Tying It All Together features have been updated with current company financial information.NEW FEATURE ON DATA ANALYTICS! Data Analytics is becoming critically important in business—specifically in

accounting. A new feature called Data Analytics in Accounting has been integrated throughout the narrative. In an increasingly competitive environment, having the ability to harness information to make sound business decisions is becoming crucial. Throughout the chapters, this feature highlights how real companies use Data Analytics to track inventory, monitor cash flow, forecast sales, and maximize profits. This feature also discusses emerging technologies, such as robotic process automation and artificial intelligence, and how they relate to businesses.

NEW DATA ANALYTICS PROJECTS! Each project contains a list of requirements, a dataset, a tutorial video, and instructions for using software such as Excel, Power BI, or Tableau to offer students hands-on practice in analyzing and reporting data. Using these tools, students learn how to extract and examine key information about a company related to its products, operations, and consumer buying habits. With this experience and knowledge, students are able to make smarter business decisions and are better prepared for the workforce.

NEW COVERAGE ON EMPLOYABILITY! The first courses in accounting are a great place to discuss the importance of accounting credentials in today’s job market. Throughout the narrative, we highlight the role of accounting in businesses including the most relevant accounting credentials, as well as some new ones for students beginning their study of accounting. When discussing accounting in the business environment, in addition to the traditional career path (CPA), we also provide information about additional certifications available to accounting majors including Certified Management Accounting (CMA), Chartered Global Management Accountant (CGMA), and Certified Financial Planner (CFP).

Chapter 1: Introduction to Managerial Accounting• Added discussion on professional certifications for management accountants – Certified Management Accountant (CMA)

and Chartered Global Management Accountant (CGMA).• Added discussion on advances in technology, including data analytics, robotic process automation, and artificial intelligence,

and how they relate to the work management accountants perform.• Updated information on the IMA Statement of Ethical Professional Practices (Exhibit M:1-4) to reflect changes made

by IMA on July 1, 2017.• Corrected formula for calculating Cost per Service.

Chapter 2: Job Order Costing• Added new learning objective for calculating COGM and COGS for easier teaching, learning, and assessing activities.• Added new exhibit illustrating difference between job order costing and process costing.• Added Data Analytics in Accounting feature on tracking and reducing environmental incidents.

Chapter 3: Process Costing• Updated Exhibit M:3-1, process costing vs. job order costing.

Chapter 4: Lean Management Systems: Activity-Based, Just-in-Time, and Quality Management Systems

• Changed name of chapter to emphasize lean management; concept interspersed throughout chapter.• Added Exhibit M:4-1 to illustrate product costs for Smart Touch Learning — direct costs assigned to products, indirect costs

allocated.

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• Updated calculations for predetermined manufacturing overhead rates so that more complex methods show the premium model cost more than expected and standard model cost less than expected.

• Added Data Analytics in Accounting feature on quality management software to improve products and customers’ experiences.

Chapter 5: Cost-Volume-Profit Analysis• Added more visuals to help students understand concepts.• Added Data Analytics in Accounting feature on sales trends.

Chapter 7: Master Budgets• Changed Tying It All Together feature to discuss how companies are using zero-based budgeting.• Added Data Analytics in Accounting feature on using data and technology to build profits.

Chapter 8: Flexible Budgets and Standard Cost Systems• Updated direct materials calculations for direct materials cost variance and direct materials efficiency variance so that inputs do

not equal outputs (previously 1 pound of wax per 1 batch of crayons; changed to 5 pounds of wax per 1 batch of crayons).

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Effect on the Accounting EquationNext to every journal entry in both financial and managerial chapters, these illustrations help reinforce the connections between recording transactions and the effect those transactions have on the accounting equation.

Job Order Costing Managerial 2-15

Transaction 8—Overhead Allocation: Smart Touch Learning worked on many jobs, including Job 27, during 2026. The company allocated manufacturing overhead to each of these jobs, including jobs still in process at the end of 2026. Smart Touch Learning’s total direct labor costs for 2026 were $169,000, so total overhead allocated to all jobs is 40% of the $169,000 direct labor costs, or $67,600. The journal entry to allocate manufacturing overhead cost to Work-in-Process Inventory increases Work-in-Process Inventory and decreases Manufacturing Overhead as follows:

Manufacturing Overhead

Work-in-Process InventoryTrans. 8

Accounts and ExplanationDate

67,600

67,600

Debit Credit

Manufacturing Overhead67,600 Trans. 8Trans. 2 17,000

Trans. 3 28,000Trans. 4 20,000Trans. 5 7,000Trans. 6 6,000Trans. 7 5,000

Bal. 15,400

Work-in-Process InventoryBal. 80,000Trans. 2 355,000Trans. 3 169,000Trans. 8 67,600Overhead

Allocated

Allocated overhead to WIP.

=WIPc MOHT+LAc Ec

Before moving on, take a moment to review the Manufacturing Overhead T-account and note the following:

• Manufacturing Overhead is debited (increased) for actual overhead costs.

• Manufacturing Overhead is credited (decreased) for allocated overhead costs.

Try It!Smith Company expected to incur $10,000 in manufacturing overhead costs and use 4,000 machine hours for the year. Actual manufacturing overhead was $9,700, and the company used 4,250 machine hours.

9. Calculate the predetermined overhead allocation rate using machine hours as the allocation base.10. How much manufacturing overhead was allocated during the year?

Check your answers online in MyLab Accounting or at http://www.pearsonhighered.com/Horngren.

MyLab AccountingFor more practice, see Short Exercises S-M:2-5 through S-M:2-7.

WHAT HAPPENS WHEN PRODUCTS ARE COMPLETED AND SOLD?

Now you know how to accumulate, assign, and allocate the cost of direct materials, direct labor, and overhead to jobs. To complete the process, we must do the following:

• Account for the completion of jobs.

• Account for the sale of jobs.

• Adjust Manufacturing Overhead at the end of the period.

Learning Objective 4Record the completion and sales of finished goods

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Solving Learning and Teaching Challenges

Chapter OpenersChapter openers set up the concepts to be covered in the chapter using stories students can relate to. The implications of those concepts on a company’s reporting and decision making processes are then discussed.

Tying It All TogetherThis feature ties together key concepts from the chapter using the company highlighted in the chapter opener. The in-chapter box feature presents scenarios and questions that the company could face and focuses on the decision-making process. The End of Chapter business case helps students synthesize the concepts of the chapter and reinforce critical thinking.

5-20 Managerial chapter 5

increasing than costs decrease when sales volume is decreasing, a phenomenon known as cost stickiness. For example, as sales increase, managers will hire more workers, which increases the variable cost of labor. However, when sales decrease, managers are reluctant to lay off workers, especially if the sales decline is expected to be temporary, and instead find alternate activities for the workers. Therefore, the decrease in sales is greater than the proportionate decrease in costs. Managers need to be aware that their decisions, such as not laying off workers, may cause costs to behave differently than expected from their CVP analysis. Exhibit M:5-11 illustrates an example of cost stickiness. Notice how the slope of the Total Costs line did not decrease at the same rate when sales decreased as it increased when sales increased.

Cost StickinessThe asymmetrical change in costs

when there is a decrease in the volume of activity.

Exhibit M:5-11 | Example of Cost Stickiness

Month SalesTotalCosts

Total Costsas a Percent

of Sales

Jan. $ 200 $ 100 50%

Feb. 400 200 50%

Mar. 600 300 50%

Apr. 800 400 50%

May 1,000 500 50%

Jun. 800 450 56%

Jul. 600 400 67%

Aug. 400 350 88%

Sep. 200 300 150%

$1,200

$1,000

$800

$600

$400

$200

$0Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep.

SalesTotal Costs

In the chapter opener, we introduced Best Buy Co., Inc. Best Buy is a leading provider of technology products and services. Manag-ers of retail companies like Best Buy have to make decisions about which products to sell, how much to charge customers for those products, and how to control costs so that the company earns a profit that is acceptable to its investors. In 2018, Best Buy incurred $776 million in advertising expenses for digital, print, and televi-sion advertisements, and promotional events (Notes to Consoli-dated Financial Statements, Note 1). The company had $42,151 million in sales in 2018. Therefore, its advertising costs were less than 2% of sales ($776 million / $42,151 million = 1.84%).

When advertising expenses are classified by behavior, are they variable, fixed, or mixed costs?Advertising expenses are fixed costs because they do not vary in total when there is a change in sales volume.

When advertising expenses are classified by function, are they product or period costs?Advertising expenses are selling costs, part of the Selling and Administrative Expenses, which are period costs.

What would most likely happen if Best Buy increased its advertising?An increase in advertising will increase costs, which decreases profits. However, if increased digital and personalized advertising also results in increased sales, which will increase profits, then the cost may be justified.

How might a marketing manager use CVP analysis to make decisions about increasing or decreasing advertising costs?The marketing manager will have to predict how increased adver-tising will affect sales volume and complete a CVP analysis to determine if the benefit resulting from the increased advertising will be greater than the cost. A decrease in advertising will most likely result in a decrease in sales. If customers are not as exposed to the Best Buy brand and are not as aware of special deals, they may shop elsewhere. Also, if Best Buy decreases its advertising, and its competitors do not, then customers may become more aware of the competitors and choose to shop there. As with the decision to increase advertising, the marketing manager will com-plete a CVP analysis to determine if the cost savings outweighs the profits lost due to the decrease in sales.

TYING IT ALL TOGETHER

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4. Calculate the total revenue, total cost of goods sold, and total gross profit for all sales, basic and custom.

5. Assume the company sold only basic shirts (no custom designs) and incurred fixed costs of $700 per month.

a. Calculate the contribution margin per unit, contribution margin ratio, required sales in units to break even, and required sales in dollars to break even.

b. Determine the margin of safety in units and dollars.

c. Graph Jacksonville Shirt Company’s CVP relationships. Show the breakeven point, the sales revenue line, the fixed cost line, the total cost line, the operating loss area, and the operating income area.

d. Suppose the Jacksonville Shirt Company wants to earn an operating income of $1,000 per month. Compute the required sales in units and dollars to achieve this profit goal.

6. The Jacksonville Shirt Company is considering adding a new product line, a cloth shopping bag with custom screen printing that will be sold to grocery stores. If the current market price of cloth shopping bags is $2.25 and the company desires a net profit of 60%, what is the target cost? The company estimates the full product cost of the cloth bags will be $0.80. Should the company manufacture the cloth bags? Why or why not?

Before you begin this assignment, review the Tying It All Together feature in the chapter.

Best Buy Co., Inc. is a leading provider of technology products. Customers can shop at more than 1,500 stores or online. The company is also known for its Geek Squad for technology services. Suppose Best Buy is considering a particular HDTV for a major sales item for Black Friday, the day after Thanksgiving, known as one of the busiest shopping days of the year. Assume the HDTV has a regular sales price of $900, a cost of $500, and a Black Friday proposed discounted sales price of $650. Best Buy’s 2018 Annual Report states that failure to effectively manage costs could have a material adverse effect on its profitability and that certain elements in its cost structure are largely fixed in nature and subject to multi-year contracts. Best Buy, like most companies, wishes to maintain price competitiveness while achieving acceptable levels of profitability. (Item 1A. Risk Factors.)

Requirements

1. Calculate the gross profit of the HDTV at the regular sales price and at the discounted sales price.

2. Assume that during the November/December holiday season last year, Best Buy sold an average of 150 of this particular HDTV per store. If the HDTVs are marked down to $650, how many would each store have to sell this year to make the same total gross profit as last year?

3. Relative to Sales Revenue, what type of costs would Best Buy have that are fixed? What type of costs would be variable?

4. Because Best Buy stated that its cost structure is largely fixed in nature, what might be the impact on operating income if sales decreased? Does having a cost structure that is largely fixed in nature increase the financial risk to a company? Why or why not?

5. In the Tying It All Together feature in the chapter, we looked at the cost of advertising. Is advertising a fixed or variable cost? If the company has a small margin of safety, how would increasing advertising costs affect Best Buy’s operating income? What would be the effect of decreasing advertising costs?

> Tying It All Together Case M:5-1

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Instructor Tips & TricksFound throughout the text, these handwritten notes mimic the experience of having an experi-enced teacher walk a student through concepts on the “board.” Many include mnemonic devices or examples to help students remember the rules of accounting.

Common Questions, AnsweredOur authors have spent years in the classroom answering students’ questions and have found patterns in the concepts or rules that consistently confuse students. These commonly asked questions are located in the margin of the text next to where the answer or clarification can be found highlighted in purple text.

Process Costing Managerial 3-25

Sold units, costs assigned to COGS.

Finished Goods Inventory

Sales Revenue

Sold units on account.

Accounts ReceivableTrans. 8

Cost of Goods Sold

Accounts and ExplanationDate

280,000

185,500

185,500

280,000

Debit Credit

=A/Rc Sales Revenuec+LAc

=FGT COGSc+LAT

Ec

ET

Transaction 9—Adjust Manufacturing OverheadThe actual manufacturing overhead costs incurred were $50,500, which includes the indi-rect materials in Transaction 2, the indirect labor in Transaction 3, and the accumulated depreciation and other indirect costs in Transaction 4. The amount of manufacturing over-head allocated to the two departments was $53,000, as shown in Transaction 5.

Manufacturing Overhead

Unadj. Bal.

53,000 Trans. 5Trans. 3 1,500Trans. 2 2,000

Trans. 4 30,000Trans. 4 19,000

500

The T-account for Manufacturing Overhead shows that the amount of manufacturing overhead allocated was $500 more than the actual costs incurred. This means the overhead was overallocated. To adjust for the overallocation, Manufacturing Overhead must be deb-ited to bring the account to zero. The credit is to Cost of Goods Sold to decrease the expense account for the amount the puzzles were overcosted.

Cost of Goods Sold

Adjusted MOH for overallocated overhead.

Manufacturing OverheadTrans. 9

Accounts and ExplanationDate

500

500

Debit Credit

The adjusting entry for overallocated or underallocated manufacturing overhead is usually prepared at the end of the year. We are

showing it here at the end of the month so we can illustrate all journal entries for a process costing system.

= COGSTMOHc

+LA EcT

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2-6 Managerial chapter 2

Accounts Payable

Raw Materials InventoryTrans. 1

367,000

Accounts and ExplanationDate

367,000

Debit Credit

Raw Materials Inventory

Trans. 1 367,000Bal. 70,000

Purchased materials, accumulated in RM.

=RMc A/Pc+LcAc E

Raw Materials Inventory is a general ledger account. Smart Touch Learning also uses a subsidiary ledger for raw materials. A subsidiary ledger contains the details of a general ledger account, and the sum of the subsidiary ledger records equals the balance in the gen-eral ledger account.

The raw materials subsidiary ledger includes a separate record for each type of mate-rial, so there is a separate ledger account (or record) for the batteries, processors, cases, and other materials used in producing the tablets. The subsidiary ledger records show the raw materials purchased (received), used in production (issued), and balance on hand (balance) at all times. The use of a subsidiary ledger allows for better control of inventory because it helps track each type of material used in production. Exhibit M:2-4 shows the subsidiary ledger of one type of battery that Smart Touch Learning uses. The balance of the Raw Materials Inventory account in the general ledger should always equal the sum of the balances in the raw materials subsidiary ledger.

Why would the company use a subsidiary ledger

for raw materials?

RAW MATERIALS SUBSIDIARY LEDGER

Date

Received

Item No.

BalanceIssued

12–05 200

334

342

50

15

$55

$55

$2,750

$825

$55 $11,000 $11,000

12–10

2025

$ 8,250

UnitsUnitCost

1–14

150

200

135

$55

$ 7,425$55

$55

2026

Description: STL Batteries

TotalCost

Mat.Req.No Units Units

UnitCost

UnitCost

TotalCost

TotalCost

B-103

Exhibit M:2-4 | Raw Materials Subsidiary Ledger

Using MaterialsMaterials Used, Job 27: Smart Touch Learning started Job 27 in 2026. On January 14, the production team requested materials for the job. Exhibit M:2-5 illustrates the materials requisition for batteries—the request to transfer raw materials to the production floor. Note that the subsidiary ledger in Exhibit M:2-4 records the materials requisition number (342) along with the number of units requisitioned and their cost.

Materials RequisitionA document that requests the

transfer of raw materials to the production floor.

materials purchases as a summary journal entry for the year, rather than showing each individual purchase. The purchase is recorded as follows:

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Decision BoxesThis feature provides common questions and potential solutions business owners face. Students are asked to determine the course of action they would take based on concepts covered in the chapter and are then given potential solutions.2-26 Managerial chapter 2

Refer to the information for the service company example, Walsh Associates. Assume Jacob Walsh desires a profit equal to 50% of the firm’s cost. Should Walsh consider only the direct costs when making pricing decisions? How much should the firm bill Client 367?

SolutionWalsh should consider more than just the direct labor costs when determining the amount to charge his clients. Client 367 incurred

$700 in direct costs. At a 50% markup, Walsh would add $350 ($700 * 50%) and charge the client $1,050 ($700 + $350). That means Walsh would not cover the full cost of providing service to the client. The loss on the job would be $70 ($1,050 - $1,120). He left out the indirect costs. The markup should be 50% of the total cost, $560 ($1,120 * 50%). The amount charged to the client would be $1,680, which would generate a profit of $560 ($1,680 - $1,120).

What should the company charge?

DECISIONS

Try It!Wesson Company is a consulting firm. The firm expects to have $45,000 in indirect costs during the year and bill customers for 6,000 hours. The cost of direct labor is $75 per hour.

18. Calculate the predetermined overhead allocation rate for Wesson using estimated billable hours for the allocation base.19. Wesson completed a consulting job for George Peterson and billed the customer for 15 hours. What was the total cost of

the consulting job?20. If Wesson wants to earn a profit equal to 60% of the cost of a job, how much should the company charge Mr. Peterson?

Check your answers online in MyLab Accounting or at http://www.pearsonhighered.com/Horngren.

MyLab AccountingFor more practice, see Short Exercises S-M:2-15 and S-M:2-16.

REVIEW> Things You Should Know

1. How do manufacturing companies use job order and process costing systems?

■ All businesses need to know the cost of their products or services.

■ Job order costing accumulates costs by jobs and is used by companies that manufacture unique products or provide specialized services.

■ Process costing accumulates costs by processes and is used by companies that produce identical units through a series of uniform processes.

2. How do materials and labor costs flow through the job order costing system?

■ Purchases of materials on account accumulate the cost into the Raw Materials Inventory account, which is an increase.

XXX

XXX

Accounts and Explanation Debit CreditDate

Raw Materials Inventory

Accounts Payable

Purchased materials, accumulated in RM.

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Things You Should KnowProvides students with a brief review of each learning objective presented in a question and answer format.

Using Excel ProblemsThis End-of-Chapter problem introduces students to Excel to solve common accounting problems as they would in the business environment. Students will work from a template that will aid them in solving the problem related to accounting concepts taught in the chapter. Each chapter focuses on different Excel skills.

End-of-Chapter Continuing and Comprehensive ProblemsContinuing Problem—Starts in Chapter M:1 and runs through the managerial chapters, emphasizing the relevant topics for that chapter using a continuous company.

Cost-Volume-Profit Analysis Managerial 5-27

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REVIEW> Things You Should Know

1. How do costs behave when there is a change in volume?

■ Total variable costs change in direct proportion to changes in volume, but the variable cost per unit remains unchanged.

■ Total fixed costs remain unchanged with changes in volume, but the fixed cost per unit changes inversely.

■ Mixed costs have a variable and fixed component.

■ Mixed costs can be separated into their variable and fixed components using the high-low method.

2. What is contribution margin, and how is it used to compute operating income?

■ Contribution margin = Net sales revenue - Variable costs.

■ Contribution margin ratio = Contribution margin / Net sales revenue.

■ The traditional income statement separates costs by function: product costs and period costs.

■ The contribution margin income statement separates costs by behavior—fixed and variable—and highlights contribution margin.

3. How is cost-volume-profit (CVP) analysis used for profit planning?

■ Required sales to obtain the breakeven point can be calculated using three approaches:

• Equation approach

• Contribution margin approach

• Contribution margin ratio approach

■ Target profit is a variation of the breakeven point approaches where target profit is greater than $0.

■ CVP graphs are used to make quick estimates of profit levels at various volumes of sales.

4. How is CVP analysis used for sensitivity analysis?

■ Increases in sales prices increase contribution margin per unit and decrease the breakeven point.

■ Decreases in sales prices decrease contribution margin per unit and increase the breakeven point.

■ Increases in variable costs decrease contribution margin per unit and increase the breakeven point.

■ Decreases in variable costs increase contribution margin per unit and decrease the breakeven point.

■ Increases in fixed costs have no effect on contribution margin per unit and increase the breakeven point.

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1-46 Financial chapter 1

P-M:1-41B Preparing an income statement and calculating unit cost for a merchandising company

Dillon Young owns Dillon’s Pets, a small retail shop selling pet supplies. On December 31, 2024, the accounting records for Dillon’s Pets showed the following:

Merchandise Inventory on December 31, 2024 $ 10,500

Merchandise Inventory on January 1, 2024 16,000

Net Sales Revenue 56,000

Utilities Expense for the shop 3,200

Rent for the shop 4,100

Sales Commissions 2,750

Purchases of Merchandise Inventory 25,000

Requirements

1. Prepare an income statement for Dillon’s Pets for the year ended December 31, 2024.

2. Dillon’s Pets sold 5,550 units. Determine the unit cost of the merchandise sold, rounded to the nearest cent.

Learning Objectives 3, 5

1. Operating income: $15,450

Download Excel problems for this chapter online in MyLab Accounting or at http://www.pearsonhighered.com/Horngren.

> Using Excel

CRITICAL THINKING

> Continuing ProblemP-M:1-42

This is the first problem in a sequence of problems for Piedmont Computer Company, a manufacturer of personal computers and tablets. During its first month of manufac-turing, Piedmont Computer Company incurred the following manufacturing costs:

Balances: Beginning Ending

Direct Materials $ 10,500 $ 9,700

Work-in-Process Inventory 0 17,000

Finished Goods Inventory 0 31,000

Other information:

Direct materials purchases $ 16,000

Plant janitorial services 500

Sales salaries expense 10,000

Delivery expense 1,600

Sales revenue 1,100,000

Utilities for plant 16,000

Rent on plant 9,000

Customer service hotline costs 19,000

Direct labor 210,000

Prepare a schedule of cost of goods manufactured for Piedmont Computer Company for the month ended January 31, 2024.

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Comprehensive Problem for Chapters M:1–M:5—Covers fundamental managerial account-ing concepts: job order costing, process costing, cost management systems, and cost-volume-profit analysis.

Comprehensive Problem for Chapters M:7–M:9—Covers planning and control decisions for a manufacturing company, including a master budget, flexible budget, variance analysis, and performance evaluation.

Comprehensive Problem for Chapters M:10 and M:11—Covers decision making, both short-term business decisions and capital budgeting decisions.

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Dear Colleague,

Thank you for taking the time to review Horngren’s Financial and Managerial Accounting. We are excited to share our most recent changes and innovations with you as we expand on the proven success of the Horngren family of textbooks. Using what we learned from market feedback, our colleagues, and our students, we’ve designed this edition to focus on several goals.

This edition we again focus on ensuring that we produce a textbook that provides students with the content and resources they need to be successful. We continually update our pedagogy and content to represent the leading methods and topics necessary for student success. As authors, we reviewed each and every component to ensure the textbook, student resources, and instruc-tor supplements are clear, consistent, and accurate. We value our ongoing conversations with our colleagues and our time engaged at professional conferences to confirm that our textbook is up-to-date and we are providing resources for professors to create an active and engaging classroom.

We are excited to share with you some new features and changes in this latest edition. First, we have added a new Data Analytics in Accounting feature that highlights how companies used data analytics in the business environment. We also offer accompanying Data Analytics projects in MyLab Accounting for your students to learn how to apply data analytics to accounting problems. All chapters went through a significant review with a focus of clarifying current coverage and expanding on content areas that needed more explanation.

We look forward to hearing from you and welcome your feedback and comments. Please do not hesitate to contact us at [email protected] or through our editor, Michael Trinchetto, [email protected].

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Acknowledgments for This Edition:Tracie Miller-Nobles would like to thank her husband, Kevin, her parents, Kipp and Sylvia, and her sister, Michelle, for their love and support. She would also like to dedicate this book to the many colleagues who have shaped her teaching, mentored her, and helped her grow as a professor.

Brenda Mattison appreciates the loving support of her family, especially from her husband, Grant. She also appreciates the support she receives from so many colleagues who share their experiences and encouragement. This book is dedicated to her students, who work hard to achieve their dreams, are a constant reminder of what’s really important in our lives, and inspire her to continuously seek ways to improve her craft of teaching.

The authors would like to sincerely thank all of the Pearson team, specifically Michael Trinchetto, Christopher DeJohn, Lacey Vitetta, Ellen Geary, Sara Eilert, Ashley DePace, Nayke Heine, Carolyn Philips, Diane Bulpett, Mary Kate Murray, Martha LaChance, Melissa Feimer, and Roberta Sherman for their unwavering support of this edition. They express their extreme pleasure in working with each team member and are appreciative of their guidance, patience, and belief in the success of this project.

Advisory Panels, Focus Group Participants, and Reviewers:Samad Adams, Bristol Community CollegeSharon Agee, Rollins CollegeMarkus Ahrens, St. Louis Community CollegeJanice Akao, Butler County Community CollegeAnna Alexander, Caldwell Community College and Technical InstituteSheila Ammons, Austin Community CollegeRai Lynn Anderson, Northeast State Community CollegeSidney Askew, Borough of Manhattan Community CollegeJohn Babich, Kankakee Community CollegeMichael Barendse, Grossmont CollegeRobert Beatty, Anne Arundel Community CollegeLana Becker, East Tennessee State UniversityVikki Bentz, Yavapai CollegeJeff Brennan, Austin Community CollegeLisa Busto, William Rainey Harper CollegeJennifer Cainas, University of South FloridaAnne Cardozo, Broward CollegeElizabeth Carlson, University of South Florida Sarasota-ManateeMartha Cavalaris, Miami Dade CollegeDonna Chadwick, Sinclair Community CollegeMatilda Channel-Ward, University of Maryland, Baltimore CountyColleen Chung, Miami Dade CollegeTony Cioffi, Lorain County Community CollegeTom Clement, University of North DakotaAlan Czyzewski, Indiana State UniversityGeoffrey Danzig, Miami Dade College–NorthJudy Daulton, Piedmont Technical CollegeMichelle Davidowitz, Kingsborough Community CollegeAnnette Fisher Davis, Glendale Community CollegeAnthony Dellarte, Luzerne County Community CollegeCrystal Drum, Guilford Technical Community CollegeMary Ewanechko, Monroe Community CollegeElisa Fernandez, Miami Dade CollegeJulie Gilbert, Triton CollegeLori Grady, Bucks County Community CollegeMarina Grau, Houston Community College

Gloria Grayless, Sam Houston State UniversityBecky Hancock, El Paso Community CollegeDawn D. Hart, Darton State CollegeLori Hatchell, Aims Community CollegeShauna Hatfield, Salt Lake Community CollegeSueann Hely, West Kentucky Community & Technical CollegeNeil Hesketh, Saint Leo UniversityPatricia Holmes, Des Moines Area Community CollegeKay Jackson, Tarrant County CollegeCynthia Johnson, University of Arkansas, Little RockGina Jones, Aims Community CollegeJeffrey Jones, The College of Southern NevadaThomas K. Y. Kam, Hawaii Pacific UniversityNaomi Karolinski, Monroe Community CollegeAnne Kenner, Eastern Florida State CollegeStephanie (Sam) King, Edison State CollegeEmil Koren, Saint Leo UniversityPaul Koulakov, Nashville State Community CollegeChristy Land, Catawba Valley Community CollegeSuzanne Lay, Colorado Mesa UniversityGary Laycock, Ivy Tech Community CollegeCynthia Lewis, Harford Community CollegeWayne Lewis, Hudson Valley Community CollegeDebbie Luna, El Paso Community CollegeMabel Machin, Valencia CollegeMostafa Maksy, Kutztown UniversityRichard Mandau, Piedmont Technical CollegeChristina Manzo, Queensborough Community CollegeMaria C. Mari, Miami Dade CollegeCynthia J. Miller, University of KentuckyAndrea Murowski, Brookdale Community CollegeMicki Nickla, Ivy Tech Community CollegeJoanne Orabone, Community College of Rhode IslandRobert Pacheco, Massasoit Community CollegeKimberly Perkins, Austin Community CollegeDorris Perryman, Bristol Community College

Acknowledgments

xvii

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Denel Pierre, Saint Leo UniversityWilliam Quilliam, Florida Southern CollegeMarcela Raphael, Chippewa Valley Technical CollegeRyan Rees, Salt Lake Community CollegeKatheryn Reynolds, Front Range Community College LarimerAlice Rivera, Golden West CollegeCecile Robert, Community College of Rhode IslandShani Nicole Robinson, Sam Houston State UniversityEric Rothenburg, Kingsborough Community CollegeCarol Rowey, Community College of Rhode IslandAmanda J. Salinas, Alto CollegeSayan Sarkar, University of Texas, El PasoMaurice Savard, East Stroudsburg UniversityConstance Schwass, West Shore Community CollegePerry Sellers, Lone Star CollegeDennis Shea, Southern New Hampshire UniversityJaye Simpson, Tarrant CountyJohn Stancil, Florida Southern

Diana Sullivan, Portland Community CollegeAnnette Taggart, Texas A&M University–CommerceLinda Tarrago, Hillsborough Community CollegeTeresa Thompson, Chaffey CollegeJudy Toland, Bucks County Community CollegeDaniel Tschoop, Saint Leo UniversityRobin D. Turner, Rowan-Cabarrus Community CollegeWilliam Van Glabek, Edison State CollegeStanley Walker, Georgia Northwestern TechChristine Wayne, William Rainey Harper CollegeDeb Weber, Hawkeye Community CollegeDenise A. White, Austin Community CollegeDonald R. Wilke, Northwest Florida State CollegeTimothy Wiseman, Saint Leo UniversityWanda Wong, Chabot CollegeAngela Woodland, Montana State UniversityRaymond Kurt Yann, Saint Leo UniversityJudy Zander, Grossmont College

Accuracy Checkers:James L. Baker, Harford Community College Connie Belden, Butler Community College

Supplements Authors and Reviewers:Dave Alldredge, Salt Lake Community CollegeSheila Ammons, Austin Community CollegeSidney Askew, Borough of Manhattan Community College, CUNYJames L. Baker, Harford Community CollegeConnie Belden, Butler Community CollegeAlisa Brink, Virginia Commonwealth UniversityHelen Brubeck, Saint Mary-of-the-Woods College

Kate Demarest, Carroll Community CollegeLori Hatchell, Aims Community CollegeCarol Hughes, Asheville-Buncombe Technical Community CollegeBrett Killion, Lakeland CollegeDiane O’Neill, Seattle UniversityTeresa Stephenson, The University of South DakotaStephanie Swaim, North Lake College

The authors would like to express their gratitude for the diligent and exemplary work of all of our contributors, reviewers, accuracy checkers, and supplement authors. Each of you played a part in making this book successful! Thank you!

xviii Acknowledgments

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