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2016 Regional Inclusion Report

Presented by

FIVE KEY METRICSMosaic’s five key metrics mirror best practices adopted by programs across the country. These pillars provide the foundation for Mosaic’s work.CEO COMMITMENTVisual and vocal commitment to diversity and inclusion workDIVERSE SUPPLIERSWritten diversity supplier statement, policies and procedures PEOPLERecruit, train, develop, support and promote diverse candidates and employees

INTERNAL POLICYSupports and creates equity for full employment base around race, religion, sexual orientation, etc.COMMUNITY OUTREACHPublicly supports diverse groups, organizations and programs in their community

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ABOUT MOSAIC

President and CEO | Tulsa Regional Chamber “Diversity and inclusion” isn’t always synonymous with “chamber

of commerce,” but I’m proud the Tulsa Regional Chamber champions

that cause. We’ve staked a very aggressive claim on the business case

for inclusivity, and we’ve gained support from northeast Oklahoma’s

business community along the way. In five short years, the Association of Chamber of Commerce Executives has recognized Mosaic’s

programming, resources and collateral materials as best-in-class

examples for chamber-led diversity and inclusion initiatives.

Mosaic has truly achieved its vision of catapulting Tulsa to the

forefront of diversity and inclusion leadership.MIK

ENEA

L MISSION Mosaic will educate, lead, and influence businesses on creating diverse and inclusive workforce cultures to enhance their

competitive advantage.

As the Tulsa Regional Chamber’s diversity business council, Mosaic champions the business case for diversity and inclusion. Mosaic

programming and initiatives encourage organizations to think about

inclusivity not merely as compliance or a “check box,” but as an

opportunity to attract top talent, strengthen their bottom line and invest

in the region’s global competitiveness.

VISION Mosaic will catapult Tulsa into the forefront of diversity

& inclusion leadership.

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Executive Director, Mosaic & Workforce | Tulsa Regional ChamberIt’s amazing to realize that in 2016, we celebrate five years since Mosaic’s launch. It was an exciting moment of promise with amazing leadership, a beautiful logo and a clear mission: promote the business case for diversity and inclusion. Who knew

then how far we would come?

In that short time, the vision of our leadership and the work of our volunteers catapulted Mosaic into a premier diversity

and inclusion strategy and initiative. We’ve grown our membership from a dozen corporate representatives to more than

350 companies and individuals covering the full spectrum of visible and invisible diversity. We’ve expanded our activities

from monthly meetings to now include an annual meeting and signature publication, participation in numerous community

and civic events, a regional diversity and inclusion month, peer-to-peer groups, networking and hiring events, lunch and

learns and public forums – all of this with even more to come.

None of these accomplishments would have been possible without the individuals that gave of their time and talent to chair

Mosaic and our four committees. ‘Thank you’ doesn’t seem to be enough to express my gratitude for your leadership and

commitment to Mosaic’s vision and mission. Our volunteer leaders garnered Mosaic widespread acclaim with recognition

as a national best practice model.

If our volunteer leaders are the drivers, Mosaic’s members – those seated at the table and whose

voices carry our conversations – are the engines that power Mosaic’s work. From their

commitment to fostering more inclusive workplaces to their sponsoring of Mosaic’s

efforts, our members have been tireless advocates for diversity and inclusion. This

membership unites people, organizations and institutions representing a multitude

of ethnicities, causes, faiths and beliefs, all of whom agree that Tulsa should be

inclusive of all and exclusive of none.

I am beyond thrilled with our progress. The journey continues on, and I can only

imagine how future chairs, volunteers and members will engage and build more

inclusive communities in our city, region and state. To all who have traveled with us so

far: thank you for steering Mosaic to greatness.

DENISE REID

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President, Southwest Operations | Nabholz

FOUNDING MOSAIC CHAIR The biggest unknown was when I officially pitched Chamber leadership and the executive committee on the

idea of promoting diversity and inclusion through the lens

of business innovation. I wasn’t sure if the potential of what

Mosaic could become would die right then and there. After the leadership team engaged in authentic discussion and

realized how impactful this initiative could be, they gave me

the green light to proceed in creating the group. That was

probably the most pride I felt along Mosaic’s journey – not

in myself, but in the vision of the leadership to aggressively

move this work forward. It was apparent that they knew

how imperative this mission was to make our region relevant

in the competition for global talent. SHAN

E FE

RNAN

DEZ

FIVE YEARS OF CREATING INCLUSIVE WORKPLACES

In 2010, the Tulsa Regional Chamber repositioned

its fifteen-year-old Minority Business Council to better capitalize on the full potential of diversity and

inclusion. A year later, after internal assessments and with the support of its board of directors, the

Chamber debuted Mosaic as a new initiative.

» Press conference announced

Mosaic’s launch and mission

statement

» Developed collateral material and messaging focused on the business case for diversity and inclusion» Established monthly meetings

» Launched the annual Inclusive Workplace Cultures survey, Economic Inclusion Forum and Regional Inclusion Report» Developed vision statement, reworked mission statement to hone in on the business case for diversity and inclusion» Added “Diverse Business” identifier to Chamber member directory» Completed diversity and inclusion

assessments for Chamber volunteer leadership and community stakeholders» Established committee structure, annual goals and guidelines for legislative advocacy» Published first guide for organizational best practices

2011

2012

2013

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» Launched website and expanded collateral portfolio» Established D&I Peer-to-Peer networking group » Instituted an executive roundtable program» Developed a new member orientation » Presented at Association of Chamber of Commerce Executives (ACCE) and International Economic Development Council (IEDC) conferences

Every October, Tulsa area businesses, organizations

and individuals collaborate on events and programs

that tell the story of northeast Oklahoma’s diverse

heritage. Coordinated by Mosaic, Our Story showcases

how inclusion has enriched life in the Tulsa region.OUR

STOR

Y» Established branding and

messaging for Our Story, the

Tulsa Regional Diversity

and Inclusion Month

» Joined DiversityInc; leadership attended best practice conference in New York City» Expanded programming to include networking events, lunch & learns and an annual hiring event» Received the Association of Fundraising Professionals Tulsa Chapter’s inaugural “Outstanding Diversity and Inclusion in Philanthropy” award

» Expanded digital footprint with social media and an Our Story online calendar» Established tiered recognition for Inclusive Workplace Cultures» Completed three-year strategic planning process

2014

2015

2016

Vice President, Educational Initiatives Cultural Intelligence Center I am thoroughly impressed with Mosiac’s

level of commitment and efforts in

diversity and inclusion. Should they

continue on this trajectory, they are well

on their way to becoming a best practice

and national model for others to mimic.DR. S

ANDR

A

UPTO

N

INC

LUSIVE WORKPLACE CULTURE

2016

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Mosaic’s annual Inclusive Workplace Cultures

survey provides benchmark data for companies and

organizations to gauge their strengths, opportunities

and challenges. For those with exceptional diversity

and inclusion practices, Mosaic awards the Top

Inclusive Workplace Culture recognition. The five key metrics provide a general rubric for scoring survey

responses, with recognition given at the three, four and five star level. Organizations demonstrating commitment to diversity and

inclusion but in need of additional work in certain areas receive

the distinction of Rising Star.

Analyzed collectively, these results also offer insight into trends for the region’s business community. Four years of survey responses show marked improvement in corporate commitments to creating diverse workforces and fostering

inclusive workplaces.

In addition, the 2016 survey gave intentional focus to small businesses and

sole proprietorships. With external consultation, Mosaic developed two

surveys: one to engage with and accommodate the unique position

of organizations with 50 or fewer employees (as aligned with the

Chamber's Small Business Connection membership), and one for organizations with more than 51 employees. Mosaic also added the

Star Ally category to recognize single-employee organizations.

INCLUSIVE WORKPLACE CULTURES SURVEY

Publisher | Langdon Publishing

2013-14 MOSAIC CHAIRAs I reflect back over my tenure as chair in 2013 and 2014, I am appreciative of the leadership's strategy session we held in December of 2012 to brainstorm

and plan for 2013 and beyond. At that meeting, the Mosaic leadership team created our mission-centered committees – Membership, Business Services, Communications, and Legislative – which added focus and engagement

among a larger group of Mosaic leaders. We also initiated the plan to launch

Mosaic's Top Inclusive Workplace Cultures Survey, and then recognized

21 deserving companies at the inaugural Economic Inclusion Forum the

following October. The important mission and work of Mosaic deserves to be

a continuing source of pride and accomplishment for all. JIM

LANG

DON

5 STAR RECIPIENTSAEP/PSO

American Airlines

Bama Companies, Inc.

Blue Cross Blue Shield of Oklahoma

CAP Tulsa

Deloitte

Enterprise Holdings

Hewlett Packard Enterprise

Ihloff Salon and Day Spa

Level 3 Communications

Macy's Logistics and Operations

Manpower Group

Northeastern State University

Oklahoma Policy Institute

Oklahoma State University

ONEOK, Inc.

Phillips Theological Seminary

Schnake Turnbo Frank

TARC

TYPros

University of Oklahoma

Verizon

YWCA Tulsa

3 STAR RECIPIENTSCamp Fire Green Country, Inc.Chevron Phillips Chemical

Company

Commerce Bank

Emergency Infant ServicesExceptional Leaders Lab

Leadership TulsaSelser Schaefer Architects

SMG Tulsa

St. Francis Community Services The Garden Trug

The University of Tulsa

Tulsa Area United Way Tulsa Educare

TW‘s-AFAB CateringUp With Trees

Volunteers of America

RISING STARSAdvance Research Chemicals

Conner & Winters, LLP

CSCSO

Ed Martinez State Farm Insurance

GableGotwals

Greenwood Chamber of CommerceKKT Architects

La Semana USA NewspaperLuxa Enterprises

McGraw Realtors-Dawn SeingOklahoma Life Skills Association

OU-Tulsa

The Center for Individuals with Physical Challenges

The McIntosh Group The Rowland Group

Tulsa Campaign to Prevent Teen Pregnancy

Tulsa Community College

Tulsa Federal Credit Union

Tulsa Historical Society & MuseumTulsa Public Schools

Union Public Schools

Whirlpool

Williams

YMCA of Greater Tulsa

Youth Services of Tulsa

STAR ALLIES#racismstinks

Beads Please, LLCiHelpTulsa.com

Liquid Compass LLCLuna Sol Consulting Zia Communications

4 STAR RECIPIENTSDiversityConneX

Explorer Pipeline Company

Kirkpatrick & Kinslow ProductionsOklahoma Center

for Community & JusticeOklahoma Employment

Security Commission

Oklahomans for EqualitySpirit AeroSystems

Switchgear Search & RecruitingTulsa City County Library

Tulsa Regional Chamber

7Denotes large company

Each year’s survey includes a “deeper dive” set of questions that explores one facet of

diversity and inclusion in greater detail. The 2016 survey focused on issues of disability access,

accommodating individuals with physical challenges and compliance with the Americans with Disabilities Act (ADA). Past deeper dives have included topics related to supplier diversity and sexual orientation.

DEEPER DIVE

2016 SURVEY RESULTS

2016 2015 2014 2013

Responses255

(160 large companies, 95 small businesses)

182 84 NA

Top Inclusive Workplace Cultures

55 (29 large companies, 26 small businesses)

35 23 21

Changes made as a result of prior year’s survey

39 (31 large companies, 8 small businesses)

40 31 NA

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Senior Manager, Diversity & Inclusion | Southwest Airlines I applaud the great work and thought leadership of Mosaic and its

contributions to the city of Tulsa. Businesses and institutions that both understand the value of diversity and drive more inclusive

environments are well poised to outperform their competition in

the 21st century’s increasingly global marketplace. What Mosaic is

doing for the business community in Tulsa is transformational, and

it is my honor to be associated with such great work.LIJI

THOM

AS

Survey Analysis

CEO COMMITMENT CEO values and supports D&I work

64% strongly agree

69% strongly agree

78% strongly agree | Large Company

DIVERSE SUPPLIERS Organization has a supplier diversity policy and/or commitment

69% Strongly Agree | Small Business

28% 42% 54% 72%

2014 2015 2016

Yes Yes Yes Yes

INTERNAL POLICYInternal policies go over and above Equal Employment Opportunity (EEO) and Affirmative Action requirements

PEOPLEOrganization has policies in place to recruit, hire, develop and promote diverse candidates

68% 89%64% 74%

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63% strongly agree or agree




2014 2015 2016 2016

President & Founder | Multicultural Foodservice & Hospitality Alliance I have been advocating for diversity and

inclusion for over 20 years. During a recent

visit to Tulsa, I was able to meet and spend

time with the leadership of Mosaic. I am

extremely impressed with their work and I

am convinced that Tulsa could be a leader

on issues of culture and inclusion. They have

the leadership, they have committed the

resources and, most importantly, they have

the will to get it done.

GERRY FERNANDEZ

COMMUNITY OUTREACHOrganization shows public commitment to or outreach based on D&I

201680% strongly agree or agree (large company)

201671% strongly agree or agree (small business)



Large Company

small business

2014 2015

Small Business Large company

2016

Yes Yes Yes Yes

2016Chair: Marilyn Ihloff, Ihloff Salon & Day SpaBusiness Services: Justice Waidner-Smith, ONEOKCommunication: Rodrigo Rojas, Teach For AmericaLegislative: Jayme Cox, CimarexMembership: Robert Babcock, ONE Gas Monica Martin, Tulsa Day Center for the Homeless

2015Chair: Marilyn IhloffBusiness Services: Justice Waidner-SmithCommunication: Alaina Jones, DiversityConneXLegislative: Jayme CoxMembership: Robert Babcock

2014Chair: Jim Langdon, Langdon PublishingBusiness Services: Isaac Rocha, Bama CompaniesCommunication: Alaina JonesLegislative: Shane Fernandez, NabholzMembership: Derek Gates, D.W. Gates Engineering; Robert Babcock

2013Chair: Jim LangdonBusiness Services: Isaac RochaCommunications: Rosemary Harris, Exceptional Leaders Lab Legislative: Shane Fernandez Membership: Derek Gates

2011-2012Chair: Shane Fernandez

MOSAIC LEADERSHIP

#RacismStinksAccounting PrincipalsAEP PSOAETNAAll Souls ChurchAlzheimer's AssociationAmerican StaffCorpAnti-Bullying CollaborationBaker HughesBama Companies, Inc.Bank of AmericaBank of Oklahoma Better Way to WealthBlue Cross Blue Shield of Oklahoma

BlueViewBrady Arts DistrictCamp Fire Green CountryCancer Treatment Centers of AmericaCAP TulsaCareer Point CollegeCelebrating Difference, LLCCentral State Community Services OklahomaCF IndustriesChevron Phillips ChemicalChinowth & Cowen RealtorsCimarex Energy CoCity of Tulsa, Human Rights Office

CJ's MetaCoffeeColdwell BankerCommerce BankCommunity Service CouncilCox CommunicationsCox Media Group Tulsa RadioCultural Outreach SolutionsD. W. Gates EngineeringDeloitteDillon ServicesDirect ConnectDiversityConneXDrury UniversityEmergency Infant ServicesEnterprise HoldingsEquality FederationEsteem Community DevelopmentExceptional Leaders InstituteExplorer PipelineFamily Safety CenterFederal Deposit Insurance Corporation

Gatesway FoundationGirl Scouts of Eastern OklahomaGOSA.TVGrant AssociatesGreater Tulsa Hispanic ChamberGreenwood Chamber of CommerceGuRuStu Group Hannibal B. JohnsonHP Enterprise Services Hillcrest Medical CenterHiltiHmong American Association of Oklahoma, Inc.Hogan Taylor Holland HallHouston InterestsIHelpTulsa.ComIhloff Salon and SpaIMWell Health, LLCIndian Health Care Resource CenterIndo-American Chamber of Commerce J. Hale & Associates, LLC

MOSAIC MEMBERS

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Jenkins Consulting GroupJohn Hope Center for ReconciliationJohn Zink CompanyJournal Record Publishing CompanyKey PersonnelKinslow, Keith & ToddKMS ConsultingLa Semana USALangston UniversityLEAD NorthLegal Aid Services of Oklahoma, Inc.Legal Shield Level 3LIFE Senior ServicesLiquid Compass LLCLowe'sLuna Sol ConsultingLUXA EnterprisesLWR ConsultingMabrey BankMacy'sManpower GroupMariner Wealth AdvisorsMcGee Enterprises Inc.Melton Truck LinesMental Health Association in TulsaMetLifeMetro Tulsa Hotel & Lodging AssociationMichelle Lehman ConsultingMill Creek Lumber & SupplyMorgan Stanley Wealth ManagementMorton HealthMorton InvestigationsNabholz ConstructionNew York Life Insurance Company

NORDAMNortheastern State UniversityNorthwestern MutualOCOSA Communication, LLCOK National Hispanic Christian Leadership ConferenceOK Policy InstituteOklahoma Center for Non-ProfitsOklahoma Employment Security CommissionOklahoma State University Division of Institutional DiversityOklahoma State University Institute of TechnologyOklahomans for EqualityONEGasONEOK, Inc.Osage CasinosOU-Tulsa School of Community MedicineP&R Supply & CompanyPancho AnayaParents as TeachersPhillips Theological SeminaryPine Hill ConsultingPlanned Parenthood of the HeartlandPlatt College-TulsaPollard & AssociatesPrevent Blindness OklahomaProject Special CouragePryer AerospacePublic Service Company of Oklahoma Que Buena Tulsa 1530 amQuikTripReliantResidential Title & Escrow Services Inc.Resume Writers' Inc Rogers State University

Rural EnterprisesSaint Francis Health SystemSamson Advisory ServicesSchnake Turnbo FrankScott McCoy InsuranceSelser Schaefer ArchitectsSignature SymphonySisserou's RestaurantSMG TulsaSocialventionSodexoSonic Drive InSouthwestern Power AdministrationSt. Francis Community ServicesStaffOneState FarmSustainable TulsaSwitchgear RecruitingT.D. Williamson, IncTARCTate Law FirmTCC-Hispanic Student Association Teach for AmericaTEDC Creative CapitalTeri Aulph ConsultingThe Center for Individuals with Physical ChallengesThe Insurance CrewThe McIntosh GroupThe Oklahoma Center for Community and JusticeThe Persimmon Group The Q4 GroupThe University of TulsaThe Working StaffTransition and Purpose-Consulting, LLCTulsa Area United WayTulsa Community CollegeTulsa Day Center for the Homeless

Tulsa EducareTulsa Health DepartmentTulsa Hispanic Resource AssociationTulsa Historical SocietyTulsa Honor AcademyTulsa Metropolitan MinistryTulsa Newcomer ServicesTulsa Police DepartmentTulsa Public SchoolsTulsa Regional ChamberTulsa TechTulsa World Media CompanyTulsaPeopleTulsa's Young ProfessionalsTyler MediaU.S. CellularUnion Public SchoolsUniversity of OklahomaUniversity of Oklahoma - TulsaUniversity of Oklahoma Wayman Tisdale Specialty Health ClinicUniversity of TulsaUnlock FreedomUp With TreesUS CellularVerizonWalden's MachineWells FargoWhat's Happening TulsaWilliamsWomen for Economic and Leadership DevelopmentWorkforce TulsaWPX EnergyYMCA of Greater TulsaYouth Services of TulsaYWCA TulsaZaida Kepford Language SkillsZia Communications

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Owner & President | Ihloff Salon & Day Spa

2015-16 MOSAIC CHAIR Mosaic’s participation in the 2014 DiversityInc Best Practice conference really helped solidify the vision of our group. The growth of the

organization and the wonderful national

recognition just take my breath away. Most of

all, I am dazzled, thrilled and humbled beyond

belief by the increasing depth of diversity

represented among Mosaic’s members.MAR

ILYN

IHLO

FF

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