Highest Heel Drop Ship Program

Increase revenues with literally ZERO investment. Highest Heel is an industry leader in drop shipping of footwear. Utilize our full inventory shipped directly from our

centrally located warehouse in Louisville, KY.

We ship to all 48 continuous United States and Canada via UPS or FEDEX, while providing this service for you.

With the new technological advances in database formats, SQL, and shopping cart integration it

would make sense to take advantage of the revenue streams available and test new product lines without the investment risk. Highest Heel offers this for you.

Although The Highest Heel is a footwear company first, we pride ourselves as being a pioneer in keeping up with our customers, especially e-commerce, technological demands. We understand

your business model and have created a method that will help keep the vendor-client relationship maintained in a transparent way.

We are confident whether you are keeping in-stock merchandise, drop shipping, or a combination

of both, we can help offer the latest unique products that will offer your customer something distinctive and exciting

Hopefully the following pages will answer some of your questions and get you excited about begin-

ning a business relationship with us. Of course, if we missed something, please don’t hesitate to con-tact our office so that we may address your inquiry.

Warmest Regards, Scott Gidlow President & CEO

Why Drop Shipping: Increase Revenue Streams and reduce inventory.

We offer drop shipping on all Highest Heel In-Stock Merchandise (aprx. 120 unique

styles).

Drop ship orders ship from UPS’s main distribution hub centrally located in Louisville,

KY.

Drop ship to Canada now available

75% of the United States customers will receive their order within 5 business days

from time of placement with your e-commerce site.

Fully integrated inventory feeds available updated every hour.

99.3% drop ship fulfillment rates when utilizing our integrated inventory feed.

Same day shipping on express orders placed by 1:00 p.m.

All ground orders ship within 2 business days.

Fully transparency and order confirmation.

FREE Professionally shot 7 angle images of all footwear

Test which styles are the most important to your customer base and tailor your in

stock offering around the best selling items, while keeping visibility on the entire line

without the financial commitment.

Utilize our warehouse as your central footwear distribution center.

Make money with little to no investment!

What Highest Heel Offers:

Ability to receive a daily or hourly inventory feed from our server by FTP to your server

for integration into your shopping cart.

Dedicated FTP folder for your account which will contain:

1. Hourly updated inventory feeds of regular and discontinued merchandise.

2. A fulfilled folder which will contain your tracking information updated every two

hours throughout the day for transparency to your website, and notifications to

your customers.

3. An Order Folder where you send your daily CSV order submissions to us for importa-

tion and implementation.

4. All you need is to have your IT write the scripts for integration into your particular

shopping cart. We even have an outsource IT contact whom can help with this proc-

ess for you at minimal cost!

This feed contains the following information:

1. Style name, color, color code, description, UPC numbers, Size, Quantity in stock,

Item weights and dimensions of pair and case packs, and links to the corresponding

images.

You can send your orders back to us by automated email, or excel file. For excel file

automation. Instructions for order submission are included on the following pages.

We are happy to include a customer supplied marketing/promotional card in each drop

shipment package. Just supply us with the marketing literature and we will include it

within each shipment.

We do not put our name or address on the out-going package, so it will appear the ship-

ment is from your warehouse.

Terms and Customer Commitment:

All drop ships are shipped FOB Louisville, KY U.S.A.

We offer drop shipping to the 48 Continental U.S. States

and Canada.

There is a 5.00 US$ drop ship fee for each address we ship to for you.

All drop ships are packed in secure outer carton boxes

We will not communicate with your retail customer. All communication regarding a returns from

your end consumer must be handled through your company.

In some instance, based on volume, we may grant returns accumulated from customer utilizing

the drop ship program. See following section for details.

All drop ships must be secured with an on file credit card and account settled weekly.

In the rare event we ship the incorrect color, style, or size, Highest Heel will resend the correct

item to the customer free of charge to you.

Express orders received by 2 PM EST will ship the same day.

All other orders will ship within 48 hours, but usually within 24 hours of receipt to our office.

Terms for Authorized Returns:

If your company does a minimum of 1500.00 US$ per month we will offer monthly returns back

to the vendor for current non discontinued items or closeouts.

There is a 15% re-stocking fee for this service.

Returns can only be made once per month

A return authorization form must be completed and approved before sending any merchandise

back to Highest Heel Enterprises, LLC.

Damaged or unconfirmed shipments will be allowed return from the reseller only for full credit

without a restocking fee.

How To Integrate—Step by Step The Following should be reviewed by an IT Dept.

Setting up your integration is a fairly simple process

Which can be completed generally in one day. You will then have

visibility to thousands of sku’s and additional products under the

Highest Heel brand to offer your customer via a fully transparent

drop ship program. No more missed order, customer service call

backs, and refunds for orders taken which are not available by the vendor.

Here is a brief outline of the steps and what the files look like for reference. If you need further as-

sistance, we can help introduce you to an outside IT firm, whom can further integrate for you and

customize your feed for a minimal fee.

Quick and Easy process -

Sign up as a Highest Heel customer by completing the new customer forms, credit card authoriza-

tion agreement, and image release forms.

Our office will give you online B2B access, marketing central access, and create a dedicated FTP

(file transfer protocol ) access point. Secure credentials will be sent within 24-48 hours from re-

ceipt of the completed company forms.

We will schedule the Automated feeds to your FTP folder within 24-48 hours, so that your system

can pull the inventory feeds and update your shopping cart with our inventory.

We will schedule a tracking number results feed that is placed daily in your dedicated FTP folder.

You server will upload you orders CSV files twice per day so that we can fulfill all of your newly

acquired Highest Heel sales!

That's it...Now your almost on your way to generate sales with no money invested!

Just review the following instructions and example, and don’t hesitate to call or email us with any

further questions at 502-855-3090, email: info@thehighestheel.com & it@thehighestheel.com

Step 1: How To Integrate—Access our Inventory Feeds

Access your FTP folder and download the following files at :15 minutes past the hour. Set this task as

often as you prefer. We suggest that twice per day is adequate based on daily volume.

Have your automated script mapped to your shopping cart update all the inventory automatically upon

transfer of these excel files.

Note: We offer two feeds

The regular inventory feed which is for all current and re-orderable merchandise. This feed will be

named: “HHinventoryexport”

The second feed is for all discontinued merchandise. This will allow you to create and offer items

that are still in stock, but at reduced prices to our customers. This feed is named “HHcloseout”

We ask that you set the stock threshold to 3 units per size = zero amount when creating your inven-

tory automation. This will greatly reduce any Unable to Fills due to gyrations in or inventory counts

and low levels.

Example of CSV HHinventoryexport feed.

Step 2: Map your orders exports to our CSV format

Next, you will need to map your Highest Heel daily orders using the file layout guideline and then re-submit

the completed orders to your FTP “Orders Folder” The following is the time line for submissions:

7:49 AM– Send all orders taken from the previous day at 2:00 pm through 7:48 AM on the current day.

These are your standard orders and will ship within 24 hours of receipt to your FTP “Orders” folder.

1:59 PM– Send all orders taken between 7:50 AM and 1:58 PM on the same day.

These are your 1st, 2nd, and 3 day air rush orders. They will ship the same day

Note: Take advantage of our central location. Most people will receive their product within 3 business days

without needing an upgrade to Rush status

Mapping Instructions example– Available from our customer service dept

File Layout on following pages

Example of Completed CSV files:

Note: Use naming convention for Rush submission as Item_date_b.csv

Orders_date_b.csv

These are your 1:59 PM order submissions to ship same day

For NON Rush submissions sent at 7:49AM use the same naming convention but change to _A

Here is what they look like when completed using the mapping guide:

Step 3: Provide us your Order Number Query for Tracking Results:

We will ask that you submit a “Input “ file to your FTP drive set to automatically send the INPUT.CSV file

to the “Fullfilled” folder on your FTP site at 7:55 AM and again at 2::05 PM. This will essentially follow

your FTP order batches for both your rush and normal daily orders.

This Input should always be named “Input.csv” and placed in your “fulfilled” folder on FTP.

Below is an example of what this file should look like:

Step 4: Pull the “Results” CSV back to your server

We use the “Input” file to query our SQL database based on your unique order number to our invoice, sales,

order and to your customer ID and provide an updated “Results” CSV every two hours starting at 9:00 AM

EST, until 5:00 PM each day.

When our shipping department creates the shipping label your tracking number is generated and will be

placed on this feed for you every two hours. We require that you pull this at :15 minutes past the hour at

9:15 am, 11:15 am, 1: 15 pm, 3:15 pm & , 5:15 pm EST. Your tracking results will fall within these parameters.

Integration Required Time Line and Logic Overview For IT Department—Note All Times EST

2: Sending us your Orders Step One- Send your Orders and Items CSV Files to us at: Batch B– NON Priority Orders Upload to FTP “Orders” Folder at 7:49 AM EST We will process this batch at 8:45 AM and begin shipping. Step One- Send your Orders and Items CSV Files to us at: Batch A– Rush Orders Upload to FTP “Orders” Folder at 1:59 PM EST We will process this batch at 2:30 PM and ship Rush orders

1: Download our Inventory File: We process the inventory feeds at :03 after every hour, every day, every year. You should set your system to pull these at :20 after each hour, or however many times per day you fell necessary. We recommend 2-3 time per day as a sufficient amount.

3: Send us the INPUT CSV file You are required to send the “Input” file after each order batch with the referenced information. You should send this file to us at 7:55 AM to corre-spond with your NON priority order batch. A final “input” file should be sent at 2:05 PM which will correspond to your daily RUSH orders.

4: Get your Tracking Info: You can pull the “Results” file with your shipping confirmation information as often as you like ever two hours. However, we require that you pull this file from your “fulfilled” folder at :30 minutes past the hour to en-sure all other tasks have run within your FTP

Mapping Instructions for ITEM/ORDER CSV FILES: Import Yahoo Sales Order

MENU: \OMS_app\YAHOO\YAHOO.EXE --- IMPORT SALES ORDER

Format: Standard Format

File Name: Item*.CSV; Order*.CSV

**************************************************************************************

NOTE - import file for order information must be named "ORDER.CSV"

- do not include column header row in the final import file

- do not delete any unused columns, leave a "blank" column for those fields

- all imported orders will have S/O Type = "EM" - if e-mail address found in customer file, use that customer ID,

otherwise, if CustomerName and BillPhone are matched, use that customer ID

Otherwise, add a new customer ID

- any payment information provided will be imported in - ship via: if blank,take it from customer file-1st page - Ship Via field

- Range of import files to allow multiple set (e.g. from multiple days)

of header and item files to import

**************************************************************************************

File Structure for Order*.CSV

A OrderInfoGID STRING(32) ---order#(no letters)

B CreatedDate STRING(32) ---order date

C CreatedTime STRING(32) ---not import, reference for future

D CustomerID STRING(32) ---auto created by OMS E CustomerName STRING(52)

F BillAddress1 STRING(52) ---alway from cutomer file

G BillAddress2 STRING(52) ---alway from cutomer file H BillCity STRING(52) ---alway from cutomer file

I BillState STRING(52) ---alway from cutomer file

J BillZip STRING(32) ---alway from cutomer file

K BillCountry STRING(32) ---alway from cutomer file L BillPhone STRING(32) ---alway from cutomer file

M BillFax STRING(32) ---alway from cutomer file

N BillEmail STRING(32)

O ShipName STRING(32) ---if not empty->import, otherwise, use customer name in customer file P ShipAddress1 STRING(32)

Q ShipAddress2 STRING(32)

R ShipCity STRING(32)

S ShipState STRING(32) T ShipZip STRING(32)

U ShipCountry STRING(32)

V TermDesc STRING(32) ---always from Customer file, accounting tab

W TermDays STRING(32) ---always from Customer file, accounting tab X COD STRING(32) ---

Y CardNum STRING(32)

Z CardExpDate STRING(32)

AA OrderSubTotal STRING(32) AB TaxRate STRING(32)

AC Tax STRING(32)

AD ShipCost STRING(32)

AE HandlingFee STRING(32) AF DiscountPercent STRING(32)

AG OrderTotal STRING(32)

AH ShipDate STRING(32)

AI CancelDate STRING(32) AJ CardApprovalNo STRING(32)

AK PNREF STRING(32)

AL Page Note String(1000) --- Able to import 1000 character to the database, but page notes in COS can only display 306 Characters.

AM Reference No STRING(32) --- Duns#EVOLUT AN Ship Via STRING(32)

AO Sales Rep STRING(32)

AP End Ship Date STRING(32)

**************************************************************************************

File Structure for Item*.CSV

**************************************************************************************

NOTES

- import file for item information must be named "ITEM*.CSV"

- do not include column header row in the final import file

- do not delete any unused columns, leave a "blank" column for those fields

- all imported orders will have S/O Type = "EM"

- any imported customers not already added to oms will be automatically added in an OMS Customer File (system checks against cus-

tomer's email)

- any payment information provided will be imported in

- Everything import to OMS will be considered as Size Run X

**************************************************************************************

A OrderInfoGID STRING(32) ---order#

B ItemNumber STRING(20) ---item#

C ItemColorCode STRING(4) ---color code

D ItemSize STRING(4) ---size info

E Quantity STRING(12) ---qty

F ItemPrice STRING(12) ---price

G ProductDesc STRING(60) ---not import, reference for future

H UnitCost STRING(32) ---not import, reference for future

I Discount STRING(32) ---not import, reference for future

J OrderLineNumber STRING(32) ---not import, reference for future

K Taxable STRING(32)

L ShipDate STRING(22)

The following shipping intructions must be used in the exact format below. We only will support these shipping instructions for drop ship.

Please note that the import column cannot accept more than 15 characters so follow the below naming conventions exactly.

UPS ground

UPS 1 day air

UPS 2 day air

UPS 3 day

UPS Saturday

UPS Canada

FEDX Intl Econ

FEDX Intl Prior

***********************************************

***************************************

File Structure for Item*.CSV

***********************************************

***************************************

NOTES

- import file for item information must be named

"ITEM*.CSV"

- do not include column header row in the final import file