high scalability network performance management for enterprises

High Scalability Network Performance Management for Enterprises

CA Performance Management’s Modern, Multi-Tiered Architecture

David HaywardSenior Principal ManagerCA Technologies

December 2014

Copyright © 2014 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

2

Network downtime and degradations

severelyimpact revenue.

More Application

Workloads to Drive the Business

Greater Business Agility

and Lower IT CAPEX and

OPEX.

Data Center Consolidation & Transition

to Private Cloud

Greater Collaboration,

ImprovedBusiness

Processes and Lower Expenses.

.

Virtual DesktopServices

Bandwidth capacity must

be planned and utilization must prioritized and

managed.

Operations needs relief with more

unified, user-friendly,

intelligent and automated

tools.

Video, Tele-

Conferencing and VoIP

Large Enterprise Network Trends and Challenges

Network Size and

Complexityis Increasing

Opportunities Challenges

• Application workloads are increasing, especially as customers, partners and suppliers interact and transact business with you via your website. So network performance and availability from your web server to your internal systems are critical to your business more than ever.

• Data center consolidation and the transition to Private and Hybrid Private-Public Cloud are lowering capital and administrative costs and enabling business agility. But this increases your business’ reliance on your network’s availability and performance as the volume and types of traffic and network utilization increase.

• Virtual Desktop Services can lower administrative and end-user support costs and increase security, but this also increases network traffic and end-users’ reliance on the network for personal productivity.

• Teleconferencing and Voice-over IP can lower travel and telecomm costs while improving collaboration. But this increases network traffic and the need for greater control over who uses your network, how they use your network and how to assure quality of service.

• As your network grows and gets more complex, your operations and engineering team needs a way to make capacity planning, monitoring and incident handling easier and more efficient. Overcoming these modern network challenges requires a modern network performance management solution.

Network Performance Management Requirements For Today’s Application Service-Driven Large Enterprises

1. Scalability: Unified, high-scale

monitoring at low cost

2. Flexibility: Intelligent analytics

easily customized, unified

dashboards and reports

3. Extensibility: Open architecture

to integrate information, automate

processes and extend functionality










Need to monitor your entire multi-technology, multi-vendor environment with a single tool at high scale without the hardware and administrative costs

of other solutions.










Need to put more power into the hands of Operations and Engineering — so they are more productive and less dependent upon administrative

support.


of other solutions.










Need to put more power into the hands of Operations and Engineering — so they are more productive and less dependent upon administrative

support.


of other solutions.

Need to increase efficiency through self-certification of monitored devices,

self-customized settings and integrations with other tools.

Cloud

CR

ConsumerUser Equipment

PartnerUser Equipment

Remote Offices

MW

Scalability RequirementsDepth, Breadth and Volume

Data CenterCampus

Modern network monitoring and

analytics solution

• Assuring satisfactory application service delivery, good user experience and your ability to maintain operating and service level agreements are paramount to your business’ revenue, customer satisfaction and your reputation.

• Dumb pipes, siloed tools and reactive monitoring of your network domains are inadequate for today’s enterprises.• Instead, instrumentation and analytics must be intelligent and end-to-end across the entire service delivery path so you know

how and where network incidents impact users and how trends will impact users and business processes unless they are proactively addressed.

• This requires a single performance management solution that can monitor and analyze a massive amount of granular key performance indicators from a wide range of multi-vendor network equipment and across all network technology domains.

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Scalability RequirementsArchitectural Principles

Multi-Tiered Architecture

Linear Polling

Massive StorageScale-Optimized

Visualization

HTTP 8581

TCP 5433

TCP 61616

HTTP 8181

Data Aggregator (DA)

CA Performance Center

Data Collectors (DC)

... ...

Client

Data Aggregator Repository

• Monitoring today’s large, complex networks requires tools built on an entirely new Multi-Tiered Architecture that provides very high scale at low cost.

• Based upon a centralized cluster of host servers –each dedicated to a specific function – this architecture enables very high performance data collection and analytical processing that requires half or less than half the host servers of older-generation monitoring tools.

• The architecture’s efficient polling engines (i.e., collectors) scale monitoring linearly and at low cost by adding a fraction of additional servers required by older-generation tools.

• Newer data base technology enables warehousing of hundreds of terabytes of data on a small host foot-print, making them available for deep analytics for incident management and trending for capacity planning and proactive problem avoidance.

• Dashboards are optimized for reading and visually correlating a massive amount of key performance indicators. The architecture is designed to eliminate bottlenecks found in older-generation monitoring tools to ensure instant population of dashboards and reports with metrics and analysis.

Modern, Multi-Tiered Architecture for Large Enterprise Networks

Scalability RequirementsEconomical Architecture

Multi-Tiered Architecture

Linear Polling

Massive StorageScale-Optimized

Visualization

HTTP 8581

TCP 5433

TCP 61616

HTTP 8181

Data Aggregator (DA)

CA Performance Center

Data Collectors (DC)

... ...

Client

Data Aggregator Repository

• Large Enterprise Deployment

• Solution: 1 instance of CA Performance Management

• 17,000 network devices monitored, including:• >1.5M monitored items• >50M metrics

Configuration:– 8 host servers with room to grow

Modern network monitoring

and analytics solution

• Example of a modern, high-scalability monitoring solution in production at a large enterprise.

• The solution’s modern, Multi-tiered Architecture is based on a centralized cluster of servers , each hosting a specific function (data collection, aggregation/analysis, storage, etc.).

• This optimizes monitoring by overcoming the inefficiencies and bottlenecks found in older Distributed Polling and Data Storage Architectures and Peer-to-Peer Appliance-Based Architectures.

.

Modern, Multi-Tiered Architecture for Large Enterprise Networks

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Case StudyGlobal Enterprise with Offices across 130 Countries

• Network previously outsourced

• Insourcing project to enhance service availability

• No owned SNMP monitoring tools in place as a result of change

• Previous outsourced Vendors owned tools

Solution

• Can offer customers enhanced services due to greater network control and availability

• Improved application performance due to better remediation of problems

• More proactive to avoid problems

• Can validate QoS settings and best capacity for application teams to specify

Challenge Benefits

• CA Performance Management monitors 3K network devices:

– Includes 500K items

– Moving to an estimated 1.5M items with CBQoS and IP SLA implementations

– Integrated with CA Network Flow Analysis for 3K interfaces;CA Application Delivery Analysis for Application response monitoring and CA Spectrum® for fault management

Solution

11

Case StudyNationwide Enterprise with 9,000 Locations

• Multiple tools used for network monitoring

• High capital costs due to software licensing and maintenance fees

• High administration costs due to number of servers required by multiple tools and older monitoring tool architectures

• Need to increase monitoring to support capacity planning and application performance SLAs

Solution

• Operational efficiency

– 80 percent more efficient collection (15 servers to 3)

– 95 percent faster discovery (24 hours to 1 )

– Automation frees Operations staff from low-level administrative and manual tasks

• Better communications and service for lines of business

– Self-developed and customized reporting

– Proactive capacity planning

– High-level status for leadership

Challenge Benefits

• CA Performance Management monitors 17K network devices:

– 1.5M items monitored including device elements, CBQoS and IP SLA tests

– To be expanded to 47K network devices as an additional legacy monitoring tool is retired

– Integrated with CA Network Flow Analysis for bandwidth management per application

– Integrated with CA Unified Communications Monitor, which manages 50K IP phones

Solution

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Case StudyRegional Enterprise With 200 Locations

• Manage a rapidly growing network.

– Performance

– Capacity Planning

• Change Operations from reactive to proactive.

– Detect and resolve issues prior to them becoming incidents.

• Enable network support teams to focus on rapid incident and problem resolution and adhere to ITIL processes.

Solution

• Operational efficiency

– Single UI for performance, capacity, plus data flow and application performance metrics

– Don’t need to be an administrator to understand metric displays

– Self-customizable dashboards makes data easy to interpret

– Cross-tool integration

• Proactively prevent business impact

– See trends with events.

– Easy-to-see and sort top offending issues

–– Easy-to-see problems and solutions by groups

Challenge Benefits

• CA Performance Management monitors a complex network of 1,800 multivendor devices:

– Routers

– Switches

– Appliances

– Firewalls

• Integrated with CA Network Flow Analysis , CA Application Delivery Analysis and other CA tools

Solution

For more information, see CA Performance Management at www.ca.com

CA Performance Management is a big data collection, warehousing and analytics solution that helps enterprises maximize return on their network infrastructure investments and lower the cost of network operations.

http://bit.ly/1vrQPJB

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For Informational Purposes Only Terms of this Presentation

This presentation was based on current information and resource allocations as of August 2014 and is subject to change or withdrawal by CA at any time without notice. Not withstanding anything in this presentation to the contrary, this presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described in this presentation remain at CA’s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation, CA will make such release available (i) for sale to new licensees of such product; and (ii) to existing licensees of such product on a when and if-available basis as part of CA maintenance and support, and in the form of a regularly scheduled major product release. Such releases may be made available to current licensees of such product who are current subscribers to CA maintenance and support on a when and if-available basis. In the event of a conflict between the terms of this paragraph and any other information contained in this presentation, the terms of this paragraph shall govern.

Certain information in this presentation may outline CA’s general product direction. All information in this presentation is for your informational purposes only and may not be incorporated into any contract. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this presentation “as is” without warranty of any kind, including without limitation, any implied warranties or merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA is expressly advised in advance of the possibility of such damages. CA confidential and proprietary. No unauthorized copying or distribution permitted.

Copyright © 2014 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belongto their respective companies. CA confidential and proprietary. No unauthorized copying or distribution permitted.

high scalability network performance management for enterprises

Technology

network traffic

network downtime

modern network challenges

network utilization

administrative costs

business reliance

todays application service

high scale