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HFMA 101

Guice Smith Marc Carter

Partner President Stanton Chase International

CBC, LLC

SESSION LEARNING OBJECTIVES

You will learn: •  The history and mission of TNHFMA •  How the Tennessee Chapter is organized •  The purpose and function of S.T.A.R. Committees •  The National HFMA structure •  Chapter, Regional and National education events •  The benefits, products, and services HFMA offers •  The significance of Founders Award Points •  Chapter and National Awards •  The importance of Certification •  How to access Chapter Resources

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TENNESSEE CHAPTER HISTORY

•  November 18, 1952 twenty-five people met in the auditorium of the nurses home of Methodist Hospital in Memphis, Tennessee. The organization began as a chapter of the American Accountants Association

•  In 1968, the American Association of Hospital Accountants changed its name to the Hospital Financial Management Association.

•  The name changed to Healthcare Financial Management Association in 1982.

TENNESSEE CHAPTER: OUR MISSION

•  The TN Chapter of HFMA works continuously to meet the educational needs of healthcare financial professionals in Tennessee. We will:

•  Provide professional development opportunities via education, information, peer interaction and certification.

•  Influence the development of financial management policies and principals.

•  Establish and promote the highest professional and ethical standards.

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TENNESSEE CHAPTER: MEMBERSHIP

•  Today 1062 people are current members of the Tennessee chapter.

•  An Advanced Member is a person who has earned 20 Founder’s Award point for membership and volunteer service. Must be a member for 2 years, in good standing, have participated on at least 1 committee for either a conference or a STAR committee for 1 year. Have attended at least 2 conferences.

•  A Student Member is a person who is a full-time college student at an educational institution which has an organized body of students.

•  Life Membership is an honor conferred by the National Board of Directors. National Life Membership is conferred to recognize meritorious service to HFMA.

President Dr. David Burchfield

Treasurer Kelly Miller

President –Elect Martha J. Calfee

Secretary Sharon Holland

R.V.P.(West) Guice Smith

R.V.P. (Middle) Carmen A. Voelz

R.V.P. (East)

Kelly Buchanan

Publications Kennon Askew

Leadership Development

Jim Beck/Mark Cameron

Sponsorship Jess Stewart

Programs and

Education Pam Jones/Amy

Totty

Projects & Yerger Planning

Mike Johns Scholarship

Rosalind Carter

Certification

Julie Cummings/Joe

Johnston

Member Services Brandon Harrison

Website Brad Adams

Parliamentarian Marc Carter

Founders Points Tina Minnick

CPE Awards Gayle Culpepper

Chairperson Paul Bolin

THA Liaison David McClure

Administrative Team

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TNHFMA COMMITTEE STRUCTURE

•  The Tennessee Chapter of HFMA is managed by nine (9) committees, designated collectively as S.T.A.R. (Strategic Teams For Action and Response). 

•  S.T.A.R. committees are charged with managing a certain aspect of the Chapter to fulfill the chapter's mission and vision. 

•  The committees meet at the three major institutes and, as needed, by teleconference. 

•  Each committee is chaired by a member of the Chapter's board, and each chair has a co-chair who is being mentored to succeed the chair. 

S.T.A.R. COMMITTEES

•  Corporate Sponsorship •  Leadership Development •  Member Services •  National Certification and Professional Development •  Programs and Education •  Projects/ Yerger Planning •  Publications •  Scholarship •  Website Development

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S.T.A.R. COMMITTEES

Sponsorship Objective: Build a strong base of financial support for the chapter by recruiting and maintaining relationships with Corporate Sponsors. Responsibilities: Coordinate opportunities and events related to the solicitation and receipt of funds from Corporate Sponsors. Chairperson: Jess Stewart Co-Chairperson: Jack Abernathy

Member Services

Objective: Pursue an active plan of recruitment for prospective members, assimilate new and old members into the chapter and encourage continued membership of current members. Responsibilities: Actively monitor membership fluctuation throughout the HFMA chapter year. Conduct recruitment and retention programs. Plan new member events and welcome new members. Chairperson: Brandon Harrison Co-Chairperson: Matt Tyson

S.T.A.R. COMMITTEES, CONTINUED

Leadership Development Objective: Stimulate growth for the chapter and for individuals by encouraging members to become involved and mentoring them to become leaders. Responsibilities: Create opportunities for potential leaders to learn and build their leadership skills. Actively promote mentoring opportunities for individuals who have a desire to become a chapter leader. Chairperson: Bill Matheney, FHFMA, CPA Co-Chairperson: Jim Beck

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S.T.A.R. COMMITTEES, CONTINUED

Certification

Objective: Promote the benefits of certification via the Certified Healthcare Financial Professionals (CHFP), Fellow Healthcare Financial Management Association (FHFMA) designations, CRCR and the CPAR certification. Responsibilities: Provide coaching and examination opportunities for certification candidates. Educate and encourage eligible members to become certified and maintain the content and integrity of the study manual (online-no manuals), administer examinations, initiate coaching sessions, plan and conduct award ceremonies.

Chairperson: Valerie Woodbury Co-Chairperson: Julie Cummings Co-Chairperson for CPAR: Joe Johnston

S.T.A.R. COMMITTEES, CONTINUED

Programs and Education Objective: Coordinate all chapter meetings and programs, including four annual educational sessions and additional regional session each year. Responsibilities: Coordinate yearly education events to insure they do not conflict with THA, National HFMA and Region 5 events. Appoint regional program committees to work with Regional V.P.’s to develop program schedules and content. Chairperson: Buffy Loveday Co-Chairperson: Pam Jones Co-Chairperson for Registration: Amy Totty

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S.T.A.R. COMMITTEES, CONTINUED

Projects/Yerger Planning Objective: Develop and implement educational and informative projects designed to have significant impact on customers, providers and third-party purchasers of healthcare. Responsibilities: Select project(s) that can be brought to completion based on recommendations from chapter leadership. Oversee the writing and preparation of Helen M. Yerger Award submissions. Chairperson: Mike Johns

S.T.A.R. COMMITTEES, CONTINUED

Publications Objective: Ensure that timely communication occurs to Chapter members through publication of Chapter newsletters to keep members informed of current issues and Chapter activities. Responsibilities: Ensure that Chapter newsletter is published and distributed at a minimum of four times during the chapter year. Encourage members to contribute articles and photographs for publication. Chairperson: Kennon Askew

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S.T.A.R. COMMITTEES, CONTINUED

Scholarship Objective: Develop, coordinate and administer the Gloria Adams Scholarship fund. Responsibilities: Administer scholarship program as approved by the Board of Directors. Review applications for scholarship and distribute funds as appropriate. Chairperson: Rosalind Carter Co-Chairperson: John Gibson

Website

Objective: Maintain the Chapter web site in a professional and current manner and promote the use of the Chapter and National web sites. Responsibilities: Maintain basic Chapter information, calendar of events, information updates and recommend additional uses for the web site. Chairperson: Brad Adams, CPA

Co-Chairperson: Jason Duncan

HFMA NATIONAL STRUCTURE

•  Over 40,000 members nationwide. •  HFMA's vision: "To be the indispensable resource for healthcare

finance." •  68 Chapters – led by Chapter President and Board, elected by

chapter members. •  11 Regions – led by Regional Executives elected by chapter

presidents •  9 National Board members, 4 officers, elected by membership •  Variety of National Boards, Councils, and Committees lead by

volunteers from around the country. •  Chapter Advancement Teams – Chapter leaders chosen to aid

struggling chapters with improvement

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NATIONAL HFMA

•  Vision Statement –  "To be the indispensable resource for healthcare finance."

•  Values –  Service to members is our highest priority –  Excellence is the standard –  Teamwork is essential –  Individuals are important –  Innovation and creativity are fostered –  Financial responsibility is needed

•  Purpose Statement –  To define, realize, and advance the financial management of health care by helping members

and others improve the business performance of organizations operating in or serving the healthcare field.

•  Goals –  Achieve Recognized Market Leadership in Healthcare Financial Mgmt Learning Solutions –  Achieve Recognized Leadership in Career Development for Our Members –  Develop a Deep and Diverse Professional Community of Members –  Develop Exceptional Leaders at All Levels of the Association –  Achieve Financial Results That Enable Innovation and Increased Membership Value

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TNHFMA EDUCATION EVENTS

Annual Chapter Events & Locations

•  Fall Institute - October, Gatlinburg, TN

•  Tri-State Meeting – January, Tunica, MS

•  Spring Institute – May, Nashville, TN

Workshops •  “Road shows” – various

dates and locations throughout the state featuring timely topics of interest.

Past Presidents attendance at 60th Anniversary Fall Institute October 25, 2012

REGIONAL & NATIONAL EDUCATION EVENTS

•  Dixie Institute – Annual meeting of HFMA Chapters in Region 5 (Alabama, Florida, Georgia, South Carolina, Tennessee) Location rotates annually among Region 5 States

•  Annual National Institute (A.N.I.) – Held in June each year. The location varies nationwide.

June 22-25, 2014 The Sands Expo Center Las Vegas NV

•  Regional Meetings – Cluster meetings •  National Audio Conferences & Web casts

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BENEFITS OF MEMBERSHIP

•  Healthcare Financial Management Journal– an invaluable monthly journal of news and ideas

•  Educational opportunities (local, regional, national) •  Current information on healthcare financial matters by

email and fax •  Representation in Washington, DC •  Voice in shaping healthcare policies •  Updates on developing issues through the Members

Only section of the National HFMA web site •  Professional networking •  Professional Certification •  Voluntary leadership opportunities •  RELATIONSHIPS

FORUM MEMBERSHIP

National HFMA Forums

•  Chief Financial Officer (CFO)

•  Patient Financial Services (PFS)

•  Healthcare Compliance

•  Managed Care * Forums require additional dues aside from annual HFMA membership

dues.

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HFMA’S FORUMS

Forums members have access to tailored information, tools, analyses and unique projects that offer critical resources such as checklists, presentations, guidelines, articles and libraries. Forum members also have connections to thousands of people with identical career responsibilities through an online community and special networking events. 

FOUNDERS POINTS RECOGNIZING THE “VOLUNTEER” IN YOU

HFMA Founders Award Points are based on volunteer activities

The Founders Merit Award Series was launched in 1960 to recognize volunteer efforts. There are four levels of volunteer recognition

•  Follmer Bronze award •  Reeves Silver Award •  Muncie Gold Award •  In 1986, a fourth award, the

Founders Medal of Honor was added.

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FOUNDERS POINTS HOW ARE THEY CALCULATED?

Literary Contributions Points Scored by National Points Scored by Chapter Definition

Write Articles – Local Chapter 2 Write and publish an article in local HFMA Chapter publication (points awarded for each time published

Write Articles – National 2

Write and publish an article in an HFMA national publication, HFM, Notes from National

Article Review – National 1 Review for HFMA National any of the following: E-learning, Manuscript, Self Study, Article

Book Review – National 1 Complete a book review and publish in HFM

Chapter Committees/Titles Points Scored by National Points Scored by Chapter Definition

Chapter President 8 Serve as Chapter President

Chapter Officers 5 Serve as Chapter Officer

Chapter Board of Directors 3 Participate as a member of the Chapter Board

Committee Chair 4 Serve as Chair of any Chapter Committee

Committee Co-Chair 3 Serve as Co-Chair of any Chapter Committee

Committee Member 2 Serve as a member of any Chapter Committee

FOUNDERS POINTS RECOGNIZING THE “VOLUNTEER” IN YOU

The first three awards are part of a merit rating plan in which specific activities are assigned a range of point values. Upon earning one of these honors, a personalized inscribed plaque will be presented to the member at a special chapter ceremony.

•  Follmer Bronze 25 points •  Reeves Silver 50 points •  Muncie Gold 100 points

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NATIONAL AWARDS

The Robert M. Shelton Award for Sustained Chapter Excellence - The Shelton Award is presented each year to the chapter judged as displaying exemplary service to members over a sustained period of the immediate past five years. The award, unveiled in 1979 in honor of Robert Shelton's long-standing contributions to the Association, was presented for the first time in 1980.

NATIONAL AWARDS

Helen M. Yerger Special Recognition Award - The Helen M. Yerger Award recognizes outstanding chapter performance in the categories of Collaboration, Education, Improvement, Innovation, Member Communications, Member Service, and Membership Recruitment and Retention.

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CHAPTER AWARDS

•  Henry Hottum Award- This award, named in honor of the first president of the Tennessee Chapter-HFMA, is presented each year to the member selected by the Chapter’s Board of Directors, who had made significant contributions to the Chapter in the field of accounting and business office practices.

•  Ira M. Lane Award - The Ira M. Lane, Jr. Award (previously Director’s Award) is given for sustained services to the Tennessee Chapter HFMA, in the professional development and advancement of chapter membership and have improved the public image of the healthcare industry. In addition, the award is given in recognition of contributions to the achievement of the Chapter’s goals and objectives.  The 1993-94 Board of Directors voted to rename the Director’s Award, the Ira M. Lane, Jr. Award, to honor the retiring Tennessee Hospital Association’s president for his unfailing support to HFMA over his thirty-three year tenure with THA.

NATIONAL CERTIFICATION

•  HFMA’s certification programs lead to the designation Certified Healthcare Financial Professional (CHFP) and Fellow of the Healthcare Financial Management Association (FHFMA).

•  Why get certified? Survey results indicate a

relationship between certification and career advancement. Certified members of HFMA tend to earn a higher annual salary and are more likely to be hired for upper-level positions in healthcare finance.

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NATIONAL CERTIFICATION

•  The chapter has committee members eager to assist members to prepare for the exam.

•  The chapter provides study materials. •  You can schedule an exam to fit your schedule. •  Exams are on-line and you know your results

immediately. •  Coaching courses are usually available at each

institute.

CERTIFIED REVENUE CYCLE REPRESENTATIVE

•  Healthcare rules are becoming more complex, customers are demanding more, and staff is being held at a higher level of accountability than at any other time. Today’s revenue cycle staff must have a broader understanding of the entire revenue cycle and how it influences the financial outcomes of the healthcare organization. HFMA’s Certified Revenue Cycle Representative (CRCR) program provides healthcare organizations with a means to ensure that their revenue cycle staff has the body of knowledge necessary to meet these demands.

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CERTIFIED REVENUE CYCLE REPRESENTATIVE

•  CRCR Benefits for Individuals: •  Achieves a recognized professional certification and

designation by the leading healthcare finance professional association

•  Provides verification of professional competencies and currency

•  Enhances career growth opportunities •  Provides a deep understanding of revenue cycle

operations •  Demonstrates a commitment to professional growth

CERTIFIED REVENUE CYCLE REPRESENTATIVE

•  CRCR Benefits for Organizations: •  CRCR allows you to measure understanding of the revenue cycle and

assist you with: •  Improving financial performance by raising revenue cycle staff

knowledge. •  Measuring revenue cycle staff proficiency. •  Recognizing staff knowledge and expertise. •  Decreasing turnover. •  Decreasing liability. •  Increasing inter-departmental cooperation. •  Heightening staff confidence work satisfaction. •  Increasing performance against selected metrics.

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TENNESSEE CHAPTER SCHOLARSHIP

•  The Gloria Adams Memorial Scholarship was named for a past president , 1996-1997.

•  The funds are used to provide scholarships to students pursuing a degree pertinent to healthcare financial management.

•  Scholarships are available for members – or the children and grandchildren of members.

•  Money is raised through donations and businesses. A major fund raising event is a golf tournament held annually in Nashville.

TENNESSEE CHAPTER PUBLICATIONS

•  Four newsletters are produced annually. This newsletter, the Volunteer Voice, includes articles related to healthcare financial management positions, chapter news, and member photos. Members are encouraged to write articles for publication in this newsletter. These are sent out electronically.

•  An annual membership directory is produced.

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TENNESSEE CHAPTER WEB SITE STAYING IN TOUCH AND BEING INFORMED

•  www.tnhfma.org •  Contact TNHFMA •  Bulletins Sign Up •  Newsletters/Valuable

Forms •  Leadership Committees •  Certification Information •  Education Opportunities •  On-line registration for

events

•  Corporate Sponsors •  Photos •  Calendar •  News •  Forums •  Links •  Jobs

NATIONAL RESOURCES

•  National website: www.hfma.org •  Member Services Phone numbers –  (800) 252-4362

•  Chapter Relations –  (800) 252-4362, ext. 357 –  chapter@hfma.org

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THANK YOU!

•  For giving time to better the profession •  For your talents that keep HFMA

current and relevant •  For helping improve the effectiveness

of your colleagues and their organizations •  For making a difference in health care