hero of washtenaw board development project
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HERO of Washtenaw Board Development Project. Community Consulting Club December 7, 2001. Zach Browder Matt Collett David Lowy Kristin Schleicher. Agenda. HERO today: Strengths and Challenges. Challenges Community Awareness Donor development Volunteers Board involvement - PowerPoint PPT PresentationTRANSCRIPT
C O M M U N I T YC O N S U L T I N G
HERO of Washtenaw Board Development ProjectCommunity Consulting Club
December 7, 2001Zach Browder
Matt Collett
David Lowy
Kristin Schleicher
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Agenda
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HERO today: Strengths and Challenges
ChallengesCommunity AwarenessDonor developmentVolunteersBoard involvementBuilding a foundation
StrengthsStrong programCommitted and energetic managementAggressive goals for growth
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Building a Board to Support HERO’s Goals
Vision for HEROStrengthen Board to position HERO for future success and growth Promote HERO to build credibility, public recognition, and enthusiasmRecruit mentors to strengthen the partnership program and increase value to communityIncrease number of homeless individuals reached through Pathfinder Program
HERO needs to build a new board to:Inject new leadership in organization and strengthen HEROPursue Growth StrategyBuild Community ConnectionsUtilize members with specific skills
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Current Board Profile
C u r re n t H E R O B o a rd
S te ve F re n e tte , P .E .Vice President
D ir o f Ca p P ro j (NP -E d)
M e ga n S ch a tzSecretary/Treasurer
E v a lua tio n T oo lsG rad S tu de n t - S o c ia l W o rk
K a tie O 'R ou rkeC o nsu lta n t - E d
C ath e r ine H i ltzC a s e W orke r - NP
D a v e W e in w e r thP re s /C E O - T ech Co
T a ra M cK e nz iePresidentA ttorn ey
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Targeted Board Profile
At least two board members should have nonprofit board experience High Priorities are finance, fundraising, volunteer recruitment, and PR
Finance ProfessionalFinance & Dvlpmt.Committee Chair
Public RelationsCommunity Relations
Committee Chair
Nonprofit LeaderHuman Resources Committee Chair
Homeless VoiceProgram
Committee Chair
Volunteer Recruiting
AccountantOr have an accountanton finance committee
Marketing Fundraising Legal Detroit Connection
PresidentOne of the below
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Board AttributesAffluence: public recognition and respectInfluence: political and community connections, bridge to constituenciesLeadershipCompetenceCommitmentPassion: a sincere interest in HERO’s missionDiversity: of age, gender, race, skills, and viewpointsResponsivenessOpen-mindednessShared goals
Commitment and Passion are critical if board members are to have an impact.
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Reality versus Desired
HERO should focus on obtaining board members who possess:
timedependability energy required to attend meetings and serve the organization.
HERO will be more attractive to prestigious board members once they gain momentum Potential candidates must also work well with other board members
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Advisory BoardHERO should utilize an advisory board to take
advantage of these benefits:Specific skills needed on occasion, e.g. accounting expertiseCommunity connectionsFor use on special projects and committeesPool of potential board members, donors, or volunteers
Recommendations:HERO should retain current members on advisory board. Potential board members who are approached but decline board membership should be asked to join advisory boardA new board member can lead advisory board
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Growth Committee
The HERO board should create a Growth Committee to help execute the organization’s growth plan.
This should include creation of a Growth Committee Chair position on board of directors.
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Other Board Recommendations
A strong board president is needed to ensure the effectiveness of new board members.
Responsibilities of President:Establishing clearly defined roles and responsibilitiesSetting detailed performance expectationsThorough orientation of new board membersRegular self-monitoring
Current board members need to be active as well to ensure smooth transition of new board into HERO
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Candidate Selection
A quantifiable selection process for board members:
- Eliminates biases- Optimizes work sorting through profiles- Reveals strengths of candidates- Better matched candidates to HERO
But don’t forget about the qualitative factors!
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Selecting Candidates From NEW
Quantify importance of qualifications– Interest in HERO Mission (32%)
– Interest in HERO Size and Stage (26%)
– Non-Profit Experience (22%)
– Time (10%)
– Expressed Specific Interest in HERO (5%)
– NEW Match (5%)
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Selecting Candidates From NEW
Rank each candidate from 0 to 5 in each qualification.
Importance x Rank = Qualification Score
Sum of all Qualification Scores = Total Score
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Selecting Candidates From NEW
Example: Candidate 106A
– Expressed Interest 0 Q. Score 0.00– New Match 0 0.00– Time 3 0.66– Experience 5 0.50– Mission 4 1.28– Organization 4 1.04
TOTAL 3.48
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Top 5 NEW Candidates
Rank Candidate Professional Skills Score
1 14L General Management 4.03
2 95A Education, Strategic Planning
3.66
3 121K Strategic Planning 3.52
3 115A General Management 3.52
5 106A Education 3.48
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Top NEW Candidates
Sort by Professional Skills to fill needs.Example: Fundraising
1. 23P – Score 3.082. 133K – Score 2.92
Example: Marketing1. 116L – Score 3.292. 133K – Score 2.923. 123J – Score 2.92
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Preferred Candidate List
Handout
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Part Two
Attracting and Retaining Board Members
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What are board members looking for?
Why do individuals join Nonprofit Boards?Become involved in your community Build valuable experience Improve your leadership and teamwork skills Network buildingResume building
Why Join HERO’s Board of Directors?Strong programs that empower peopleGreater opportunity to make an impact and share your expertise
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Expanding Community Reach
The aggressive promotion of HERO will build credibility, public recognition, and enthusiasm for HERO’s work thus enabling HERO to increase its base of Board members, donors, and volunteers.
Ways to reach community:Attend community events, for example, Rotary Club, United Way, etc.Contact community relations representatives at local businessesContinue to build networks among complimentary agenciesHost a community benefitLeverage Louie!
Note: Compile Excel database of contacts for use in future recruiting and networking efforts
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Attracting Board Members: Fact Sheet
Topics include:
Mission
Program descriptions
Statistics about HERO and homelessness
Testimonials from homeless client, mentor, and board member
Why join the HERO board of directors
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Steps to Attract Potential Board Members
1. Meet prospective board members over breakfast, lunch, coffee, or other social setting.
2. Explain why they were selected, what capacity they will serve, and what skills and viewpoints you want them to contribute.
3. Share the involvement and activities required. 4. Allow them ample time to make a decision.
Well informed board members will likely be more effective board members.
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Specific Strategies for Attaining Board Member Contacts
Form a “One-Meeting Nominating Committee”1. Call and invite 20 people who you would like on your board
but who you suspect wouldn’t join to a meeting over lunch2. Tell them at lunch they’ll learn more about HERO and what
you’re looking for in a board3. At the end of lunch ask for the name of one person they think
would be a good board member4. Call up each nominee the next daySuggest a “Board Member Exchange”
1. Pick 4 local organizations where you don’t know anyone, but would like to
2. Have each officer to call one of the organizations and ask the board president or executive director to coffee
3. Over coffee suggest that the two organizations “retire” board members to each other as a way of establishing organizational links and strengthening ties among communities
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Board Manual Expectations and Commitments
Each board member has the following commitments:Attendance: not to exceed one unexcused absence per year. Board members are expected to come to board meetings well prepared, and regularly attend fundraisers and other special events.Fundraising: assist in raising money or contribute financially $500-1000 each year.Determine objectives and benchmarks for board success and evaluate performance. Take action when performance does not meet commitments.Chair at least one committee and participate in at least one other committee.
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Board Manual Expectations and Commitments
Mentor another board member with less board experience to provide training.Time commitment: Board members should be expected to contribute 8 hours per month carrying out these activities.Add value to HERO by contributing ideas and subject expertise.Set organizational vision and mission.External relations: impact positive working partnerships with key stakeholders, greater public knowledge and understanding of HERO’s vision and mission, stronger public support for HERO’s mission, and a more diverse revenue base. Each board member should speak on behalf of HERO in appropriate forums at least annually.Ensure effective organizational planning and assist with the annual strategic plan and balanced budget.
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Board Manual Expectations and Commitments
Determine objectives and benchmarks for organizational success and evaluate performance. Take action when performance does not meet commitments.Support the Director of HERO and assess his or her performance. Select the Director.Recruit other board members, volunteers, committee members, and staff members for HERO.Determine, monitor, and strengthen HERO’s programs and services.Ensure legal and ethical integrity.
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Retaining Board Members: Mentoring Program
HERO should implement a formal mentoring program that assigns every new board member to a mentor who is responsible for helping the new member learn the ropes during the first year.
This can serve as training in the absence of a formal board training program.
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Retaining Board Members: Retreat
Key flaws that can lead to failure: Unclear idea of what is to be accomplished or how Inadequate board leadership and ownershipAbsence of follow-through
To avoid retreat failure:Board members should be involved in fashioning a detailed retreat design and should be put in strong leadership roles in the retreat. Select a comfortable off-site location, allocate adequate time, and use a professional facilitatorBoard committee can create the retreat design specifying: objectives, structure, participants, agenda and details like timing and location Objectives should be outcomes-oriented and specific Use break-out groups
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Summary
HERO’s short-term challenges require commitment, time, and specific skill sets.
Strengthening the organization will enable HERO to recruit affluent and influential board members.
Network! Network! Network!