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Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement Consultant

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Page 1: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement

Hear Every Voice Webinar:Demographics, the Customers We ServePart I: Culture, Ethnicity, and Race

April 14,2011

Vanessa Levingston, Public Involvement Consultant

Page 2: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement

Culture:

The behaviors and beliefs characteristic of a particular social, ethnic, or age group: the youth culture; the Mn/DOT culture.

Page 3: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement

Ethnicity:

Ethnicity connotes shared cultural traits and a shared group history. Some ethnic groups also share linguistic or religious traits, while others share a common group history but not a common language or religion.

Page 4: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement

Race:

The term race refers to the concept of dividing people into populations or groups on the basis of various sets of physical characteristics. However, it is usually governments that decide on the racial categories in a given country.

Page 5: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement
Page 6: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement
Page 7: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement
Page 8: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement
Page 9: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement

Mn/DOT Resources For Staff

Mn/DOT’s Office of Affirmative Action Language Services•Interpreting•Accent Modification Hearing and Modifying

Training•Respectful Workplace

Contact Janet Miller

Page 10: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement

Mn/DOT Diversity CouncilThe Diversity Council is an advisory body to the Commissioner of Mn/DOT, the Commissioner's staff, the Director of the Affirmative Action Office and the Director of the Office of Human Resources. Its mission is to "make differences matter" by fostering an environment of inclusion, making Mn/DOT an employer of choice.

Diversity Council members consist of agency wide staff, from all levels and specialties, addressing a broad range of issues of importance to Mn/DOT. Council members will actively participate in meetings, workshops and committee assignments. The members are expected to commit a maximum of one day per month to the Council's work.

Mn/DOT's agency-wide diversity council was formed to: •Provide direction on strategic and policy issues •Execute educational and training programs •Organize cultural awareness events •Oversee the implementation of the agency's Diversity Strategic Plan •Share information and ideas

Page 11: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement

Diversity Council Trainings

Western Religions:Judaism, Christianity and Islam

Monday, May 23, 2011

Open to all staffOptions for viewing :Live or Adobe Connect

Look for announcements to come. For More information, contact

Rosemarie Merrigan

Page 12: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement

Hear Every VoiceMn/DOT’s Public and Stakeholder Participation

Initiative

Engaging Underserved and Underrepresented Stakeholders

May 13, 2011, 9:00 a.m. – NoonJune 22, 2011, 1:00-4:00

This session explores effective strategies forinvolving underserved groups

Page 13: Hear Every Voice Webinar: Demographics, the Customers We Serve Part I: Culture, Ethnicity, and Race April 14,2011 Vanessa Levingston, Public Involvement

Minnesota Department of Education Language Maps

http://education.state.mn.us/MDE/Data/Maps/Home_Primary_Languages/index.html