hdfc bank ltd
TRANSCRIPT
HDFC Bank Ltd. (BSE: 500180, NYSE: HDB) is a major Indian financial services company based in Mumbai, incorporated in August 1994, after the Reserve Bank of India allowed establishing private sector banks. The Bank was promoted by the Housing Development Finance Corporation, a premier housing finance company (set up in 1977) of India. HDFC Bank has 1,725 branches and over 4,232 ATMs, in 779 cities in India, and all branches of the bank are linked on an online real-time basis. As of 30 September 2008 the bank had total assets of Rs.1006.82 billion.[4] For the fiscal year 2008-09, the bank has reported net profit of 2,244.9 crore (US$ 487.14 million), up 41% from the previous fiscal. Total annual earnings of the bank increased by 58% reaching at 19,622.8 crore (US$ 4.26 billion) in 2008-09.[5]
Contents[hide]
1 History 2 Business focus
o 2.1 Wholesale banking services o 2.2 Retail banking services o 2.3 Treasury
3 Distribution network 4 References
5 External links
[edit] HistoryHDFC Bank was incorporated in 1994 by Housing Development Finance Corporation Limited (HDFC), India's largest housing finance company. It was among the first companies to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. The Bank started operations as a scheduled commercial bank in January 1995 under the RBI's liberalisation policies.
Times Bank Limited (owned by Bennett, Coleman & Co. / Times Group) was merged with HDFC Bank Ltd., in 2000. This was the first merger of two private banks in India. Shareholders of Times Bank received 1 share of HDFC Bank for every 5.75 shares of Times Bank.
In 2008 HDFC Bank acquired Centurion Bank of Punjab taking its total branches to more than 1,000. The amalgamated bank emerged with a base of about Rs. 1,22,000 crore and net advances of about Rs.89,000 crore. The balance sheet size of the combined entity is more than Rs. 1,63,000 crore.
[edit] Business focus
HDFC Bank deals with three key business segments - Wholesale Banking Services, Retail Banking Services, Treasury. It has entered the banking consortia of over 50 corporates for providing working capital finance, trade services, corporate finance and merchant banking. It is also providing sophisticated product structures in areas of foreign exchange and derivatives, money markets and debt trading and equity research.
[edit] Wholesale banking services
The Bank's target market ranges from large, blue-chip manufacturing companies in the Indian corp to small & mid-sized corporates and agri-based businesses. For these customers, the Bank provides a wide range of commercial and transactional banking services, including working capital finance, trade services, transactional services, cash management, etc. The bank is also a leading provider of structured solutions, which combine cash management services with vendor and distributor finance for facilitating superior supply chain management for its corporate customers. HDFC Bank has made significant inroads into the banking consortia of a number of leading Indian corporates including multinationals, companies from the domestic business houses and prime public sector companies. It is recognized as a leading provider of cash management and transactional banking solutions to corporate customers, mutual funds, stock exchange members and banks.
[edit] Retail banking services
[[The objective of the Retail Bank is to provide its target market customers a full range of financial products and banking services, giving the customer a one-stop window for all his/her banking requirements. The products are backed by world-class service and delivered to customers through the growing branch network, as well as through alternative delivery channels like ATMs, Phone Banking, NetBanking and Mobile Banking.]] [[HDFC Bank was the first bank in India to launch an International Debit Card in association with VISA (VISA Electron) and issues the Mastercard Maestro debit card as well. The Bank launched its credit card business in late 2001. By March 2009, the bank had a total card base (debit and credit cards) of over 13 million. The Bank is also one of the leading players in the “merchant acquiring” business with over 70,000 Point-of-sale (POS) terminals for debit / credit cards acceptance at merchant establishments.]] The Bank is well positioned as a leader in various net based B2C opportunities including a wide range of internet banking services for Fixed Deposits, Loans, Bill Payments, etc.
[edit] Treasury
Within this business, the bank has three main product areas - Foreign Exchange and Derivatives, Local Currency Money Market & Debt Securities, and Equities. These services are provided through the bank's Treasury team. To comply with statutory reserve requirements, the bank is required to hold 25% of its deposits in government securities. The Treasury business is responsible for managing the returns and market risk on this investment portfolio.
[edit] Distribution network
An HDFC Bank Branch
HDFC Bank is headquartered in Mumbai. The Bank has an network of 1,725 branches spread in 771 cities across India. All branches are linked on an online real-time basis. Customers in over 500 locations are also serviced through Telephone Banking. The Bank has a presence in all major industrial and commercial centres across the country. Being a clearing/settlement bank to various leading stock exchanges, the Bank has branches in the centres where the NSE/BSE have a strong and active member base.
The Bank also has 3,898 networked ATMs across these cities. Moreover, HDFC Bank's ATM network can be accessed by all domestic and international Visa/MasterCard, Visa Electron/Maestro, Plus/Cirrus and American Express Credit/Charge cardholders.
Current Accounts Now, with an HDFC Bank Current Account, experience the freedom of multi-city banking! You can have the power of multi-location access to your account from any of our 1,725 branches in 780 cities. Not only that, you can do most of your banking transactions from the comfort of your office or home without stepping out.
We make it our business to help you with your business by offering you a Current Account with all the benefits you need to stay ahead of your competition.
At HDFC Bank, we understand that running a business requires time and money, also that your business needs are constantly evolving. That's where we come in. We provide you with a choice of Current Account options to exclusively suit your business - whatever the size or scope.
Open an HDFC Bank Current Account & control your business operations centrally.
Be aware of frauds
Security Tips
Security measures at HDFC Bank
Shareholding pattern
History of Share issues
Bonds Issue History
Phishing
Money Mules
Internet Banking
Online Shopping / Payments
Computer security
Internet Browsing
Email Security
The Housing Development Finance Corporation Limited (HDFC) was amongst the first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector, as part of the RBI's liberalisation of the Indian Banking Industry in 1994. The bank was incorporated in August 1994 in the name of 'HDFC Bank Limited', with its registered office in Mumbai, India. HDFC Bank commenced operations as a Scheduled Commercial Bank in January 1995.
Demat Acc
HDFC BANK is one of the leading Depository Participant (DP) in the country with over 1 million demat accounts.
HDFC Bank Demat services offers you a secure and convenient way to keep track of your securities and investments, over a period of time, without the hassle of handling physical documents that get mutilated or lost in transit.
HDFC BANK is Depository particpant both with -National Securities Depositories Limited (NSDL) and Central Depository Services Limited (CDSL).
Premium Credit card
India’s only ‘Platinum Plus’ credit card. A premium offering with fuel surcharge waiver & attractive Reward Points
Features & Benefits
Attractive Reward PointsYour HDFC Bank Platinum Plus Credit Card is now 100% more rewarding!
With effect from 1st July 2010, earn 2 Reward Points for every Rs.150 for spends up to Rs. 20,000 per statement cycle. For incremental spends above Rs. 20,000 in a statement cycle, earn 100% more Reward Points i.e. 4 Reward Points per Rs. 150.
0% Fuel surcharge You can now fuel up as and when you want, without worrying about the surcharge - enjoy complete freedom from fuel surcharge when you purchase fuel between Rs 400 and Rs 5000 with your Platinum Plus Credit Card.
Zero liability on lost cardIf you happen to lose your Card, report it immediately to our 24-hour call centre. After reporting the loss, you carry zero liability on any fraudulent transactions on your card.
Interest free credit facility Avail of up to 50 days of interest free period from the date of purchase (subject to the submission of the charge by the Merchant).
Revolving Credit Facility You can enjoy the Revolving Credit Facility of the Platinum Plus Credit Card at an interest rate of 3.15% per month.
Free Add-on card You can share these wonderful features with your loved ones too. We offer upto 3 life time free add-on cards to your spouse, children (above 18 years of age), parents, brother or sister.
Utility bills through your credit card Register your Platinum Plus Credit Card with SmartPay, HDFC Bank's Utility Bill payment service. Ensure that all your utility bills are paid on time, without any hassle for y
Features & BenefitsFAQApply OnlineQuick Apply
Platinum Plus Credit Card with Chip Technology for enhanced security
At HDFC Bank, we understand your need for safe and secure transactions. The HDFC Bank Platinum Plus Credit Card with Card Secure is one such solution. Card Secure is an additional feature that makes all your Credit Card transactions more secure, convenient and rewarding! Let's find out how:
Features & Benefits
A super premium credit card with special benefits & privileges in India & abroad.
Features & Benefits
Signature AccessDon't let airport transfers wear you out. HDFC Bank Visa Signature Credit card entitles you a Priority pass that provides you access to exclusive airport lounges across the world. Priority Pass is the world's largest independent airport lounge program, which gives the cardholder access to more than 500 airport lounges in more than 275 cities worldwide.Priority Pass is Priced at Rs. 500/annum. Please click here for more details.
Signature Rewards
What does one reward a connoisseur for? We reward them for their passion, refinement, taste and experience. The rewards range from exotic to interesting to measurable. All yours with a powerful Rewards Program. Earn 2 Reward Points for every Rs.150 spent on your card and double Reward Points (2 extra points) for every Rs. 150 spent above Rs. 15,000 per statement cycle*. Experience the power of the HDFC Bank Visa Signature Credit Card. Experience the delights.
*Double Reward Points on incremental spends above Rs. 15,000 per statement cycle is valid only till 31st Augsut 2010.
From 1st September 2010, earn 200% more Reward Points (6 Reward Points per Rs. 150) on incremental spends above Rs. 35,000 per statement cycle.
Signature BenefitsSuperiority of HDFC Bank Visa Signature Credit Card is evident even in everyday use.You also enjoy an interest free period upto 50 days, the lowest interest rate of 3.05% on revolving credit facility (36.6% annually)# and petrol surcharge waiver of 2.5% across all petrol pumps in the country. Enjoy the world at your fingertips.
Zero liability on lost cardIf you happen to lose your Card, report it immediately to our 24-hour call centre. After reporting the loss, you carry zero liability on any fraudulent transactions on your card.
Features & Benefits
HDFC Bank presents the World MasterCard Credit Card - a very premium offering for the truly elite. A card with tailor-made premium privileges that complement a discerning lifestyle.Presenting the HDFC Bank World MasterCard Credit Card.
Features & Benefits
World Luxury HDFC Bank World Master Card entitles you to an exclusive "Taj Epicure" membership. Indulge yourself in the hospitality of Taj hotels and resorts world wide. And there's more! You can now enjoy the fine culinary delights of the Taj and enjoy a discount on all your visits through Taj Epicure membership.Taj Epicure Membership is Priced at Rs. 1500/annum.
World Rewards What does one reward a connoisseur for ? We reward them for their passion, refinement, taste and experience. The rewards range from exotic to interesting to measurable - all yours with a powerful Rewards Program! Earn 2 Reward Points per Rs. 150 spent.
Earn double (2 extra points) per Rs. 150 spent on Departmental Store, Super Markets & International spends.
World Benefits Superiority of HDFC Bank World MasterCard Credit Card is evident even in everyday use.You also enjoy an interest free period upto 50 days, the lowest interest rate of 3.05% on revolving credit facility (36.6% annually) # and petrol surcharge
waiver of 2.5% across all petrol pumps in the country. Enjoy the world at your fingertips.
Zero liability on lost cardIf you happen to lose your Card, report it immediately to our 24-hour call centre. After reporting the loss, you carry zero liability on any fraudulent transactions on your card.
Should you need any more information or assistance on the world credit card our customer care representatives are available round-the-clock for your assistance. Come experience the world of many contented moments.
Features & BenefitsApply OnlineQuick Apply
Convenience and savings with fuel surcharge waiver across all fuel stations.
Features & Benefits
Titanium RewardsThe unique reward points structure gives you 2 Reward Points for every Rs.150 on your domestic spends and 5 Reward Points for every Rs.150 on your international spends.
With effect from 1st July 2010, earn 2 Reward Points for every Rs.150 for spends up to Rs. 15,000 per statement cycle. For incremental spends above Rs. 15,000 in a statement cycle, earn 50% more Reward Points i.e. 3 Reward Points per Rs. 150.
Please note that the accelerated Reward Points on International spends (5 Reward Points per Rs. 150) is valid only till 31st August 2010
Zero petrol surchargeEarn while you spend on your fuel !!! As a HDFC Bank Titanium Card customer, you enjoy not only a full waiver of the fuel surcharge** that would be normally applicable otherwise, you also get the benefit of earning reward points on these spends !!
Zero liability on lost cardIf you happen to lose your Card, report it immediately to our 24-hour call centre. After reporting the loss, you carry zero liability on any fraudulent transactions on your card.
Interest free credit facilityAvail of up to 50 days of interest free period from the date of purchase (subject to the submission of the charge by the Merchant).
Revolving Credit Facility You can enjoy the Revolving Credit Facility of the Titanium Credit Card at an interest rate of 3.15% per month.
Features & BenefitsEligibilityFees & ChargesApply OnlineQuick Apply
Internationally valid with attractive Reward Points.
Get an HDFC Bank International Gold Card and get introduced to a whole new world of privileges.
Gold Credit Card Features & Benefits
Attractive Reward Points
Your HDFC Bank Gold Credit Card is now 50% more rewarding!
With effect from 1st July 2010, earn 1 Reward Point for every Rs.150 for spends up to Rs. 10,000 per statement cycle. For incremental spends above Rs. 10,000 in a statement cycle, earn 50% more Reward Points i.e. 1.5 Reward Points per Rs. 150.
Rewards points redemption After earning all those reward points on your HDFC Bank Gold Credit Card, redeem them for exciting gifts and services! You could even convert them to airline miles with India's leading airlines through the MyRewards programme.
Worldwide acceptance Accepted at over 23 million Merchant Establishments around the world, including 110,000 Merchant Establishments in India.
Revolving credit facility Pay a minimum amount, which is 5% (subject to a minimum amount of Rs.200) of your total bill amount or any higher amount whichever is convenient and carry forward the balance to a better financial month. For this facility you pay a nominal charge of just 3.25% per month (39.0% annually).
Free Add-on card You can share these wonderful features with your loved ones too - we offer the facility of an add-on card for your spouse, children or parents. Allow us to offer add-on cards to you FREE OF COST with our compliments.
Interest free credit facility Avail of up to 50 days of interest free period from the date of purchase (subject to the submission of the charge by the Merchant).
Zero liability on lost cardIf you happen to lose your Card, report it immediately to our 24-hour call centre. After reporting the loss, you carry zero liability on any fraudulent transactions on your card.
Features & BenefitsEligibilityFees & Charges
The best features you could ask for in a credit card.Combined with all the services offered by a world-class bank.Get all with the HDFC Bank International Silver Credit Cards.
Spending money was never so rewarding!
Features & Benefits
All-purpose credit card The HDFC Bank Silver Credit Card can be used for all your requirements, be it shopping, eating out, holidaying, fuelling up your vehicle, railway ticket reservations - just about any financial requirement, planned or on impulse.
Earn while you spend* With us, money spent is money earned. For every Rs. 200 you spend, you earn 1 reward point. You can
redeem these accumulated points for exciting gifts and offers from our exclusive rewards program.
Add-on cards Get up to 3 add-on cards for your spouse, parents, siblings (own brother/sister), son and/or daughter (over 18 years) and allow them to enjoy the many benefits of the HDFC Bank International Silver Credit Card
Zero liability on lost card If you happen to lose your Card, report it immediately to our 24-hour call centre. After reporting the loss, you carry zero liability on any fraudulent transactions on your card.
Widely accepted Accepted at over 110,000 merchant establishments across India and Nepal and close to 18 million merchant establishments around the world.
* wef 1st Jan'09
Features & BenefitsFees & Charges
It's power packed with a host of unmatched features that provides your family with true Value and savings. No wonder we call it the Value Plus Credit Card.
Like the name suggests, the Value Plus Credit Card brings you added value unlike any other card. It is a Guaranteed Cash Back card which enables you to earn up to 5% Cash Back on your spends.
Features & Benefits
Value Plus Cashback- Anytime Anywhere Use your Value Plus Credit Card anywhere anytime during the year and avail up to 5% cashback on retail spends.
Category Cashback *
Railway, Hospitals, Medical stores 5%
Grocery, Dept Stores, Supermarket, Restaurants 1.50%
*The cashback will be credited to your card account in subsequent statement subject to the condition that the total amount due in the current statement is Rs 10000 or above. The change is effective from 15th Jan 2009.
Please click here for detailed terms and conditions.
Worldwide acceptance The HDFC Bank International Value Plus Credit Card is accepted at over 23 million Merchant Establishments around the world, including 110,000 Merchant Establishments in India.
Cash Advance Just step into any one of our ATMs or VISA Member ATMs and withdraw cash up to 10% of your credit limit at a very nominal charge (Please refer to the Schedule of charges).
Revolving credit facility This feature allows you to pay a minimum amount, which is 5% (subject to a minimum amount of Rs.200) of your total bill amount or any higher amount whichever is convenient for you. You can then carry forward the balance to a better financial month, for which you pay a charge of 3.25% per month.
Interest Free Credit Period Your Card now gets an Interest Free Credit Period of up to 50 days from the date of purchase (subject to the submission of the charge by the Merchant). Subsequently, if you carry forward your outstanding balance you just pay a nominal interest of 3.25% per month.
Zero liability on lost cardIf you happen to lose your Card, report it immediately to our 24-hour call centre. After reporting the loss, you carry zero liability on any fraudulent transactions on your card.
Features & BenefitsFees & ChargesOffersApply Now
It's Not just a card, It's a designation Experience the power of HDFC Bank Corporate Platinum Card
HDFC Bank Corporate Platinum Card is a premium offering to provide you with truly world beating features on your credit card. It comes with a unique 24x7 expense management solution tool powered by MasterCard Smart Data On-line or Visa Intelilink Solutions.
Corporate Features *
24x7 online MIS availablity.
60 MIS reports for better informed business decisions. Spending Analysis by category Expense reports Cost allocation details & summary Merchant summary & details
Account management for detailed transaction information at employee level.
Substantial savings for the business through better negotiations with airlines, hotel chains and other service providers.
Streamlines accounting procedures by consolidating transaction data from around the world.
Helps in integrating with the existing accounting systems.
Helps in minimising paperwork and simplifying reconciliation and compliance tasks.
Features & BenefitsOffersApply Now
It makes Perfect Business Sense -The HDFC Bank International Business Gold card
Welcome to the world of exclusive privileges and world class services. The HDFC Bank International Business Gold Card is designed to add value to your business, while keeping in mind the conveniences and lifestyle benefits for BUSINESS OWNERS and the SELF EMPLOYED community specifically.
Features & BenefitsEligibilityFees & Charges
The HDFC Bank Purchase Card is a credit card solution given to corporates by HDFC Bank to facilitate quick payments for business expenses for corporates and their employees. It helps the corporate manage business expenses and makes purchase transactions smoother by eliminating the hassles of cash and cheque payments. It can be used only for official business expense purposes and records all purchase transactions made by employees.
The HDFC Bank Corporate Purchasing Solution helps reduce purchasing costs considerably as follows:
Eliminates the delay and cost of traditional purchase transactions.
Enables effective control to track and manage spending.
Automates purchase process for easy account management.
Key Features
Authority is granted by the bank to designated employees of corporates for official purchases through the card.
Customizable product - The Purchase card can be restricted at The Merchant Category Code (MCC) level
The HDFC Bank's EDC terminal / Payment Gateway level
The Purchase card can be issued in the name of an Individual / Corporate.
FAQs
FAQs
If you have any queries that are not answered here, please call us or write to us.
Please click here to apply online for credit cards.
What is a Credit Limit?
Does the add-on card have a separate credit limit?
How can I pay my monthly Credit Card bills?
What should I do if I don't recognize a transaction on my statement?
What should I do if I lose my card or it is stolen?
Please click here for FAQs on the different products from HDFC Bank Credit Cards.
Please click here for the Online Credit Card application form.
What is a Credit Limit?The 'Credit limit' is the maximum amount you can spend or borrow using your Credit Card. This limit is determined by various personal details like your income, source of income etc. The credit limit is normally raised or lowered depending on your previous years track record in terms of spending and repayment.
Does the add-on card have a separate credit limit?No, the add-on card member shares the same credit limit as assigned to the primary card member.
How can I pay my monthly Credit Card bills?There are many easy ways to pay your monthly Credit Card bill such as : 1- Through ATMsHDFC Bank account holders: All you have to do is walk in to any HDFC Bank ATM in India, at any time and transfer the bill amount from your savings or current account to your Credit Card account.
2- Through NetBankingIf you are registered for HDFC Bank's Netbanking facility, you can transfer the card bill amount from your savings or current account to the card account online.
3- VISA Money TransferVISA Credit Cardmembers can transfer funds from any Visa debit card within India at your own convenience through HDFC Bank's NetBanking facility. For details, click here
4- Standing InstructionsIf you have an account with HDFC Bank, you can instruct us in writing to automatically debit your bank account with either the minimum amount due or total amount due of your monthly outstanding on your Credit Card. Your account with HDFC Bank should be a sole account or a joint account with an 'any' or 'either' signing mandate.
5- National Electronic Funds Transfer (NEFT) Transfer funds from any other bank account to make your card payments.Credit will reflect within 1 working day.* Stop writing cheques now! * Credit is dependent on NEFT settlement schedule. For details log on to http://www.rbi.org.in/scripts/FAQView.aspx?Id=60
6- Drop-box optionYou can also drop a local cheque, payable to HDFC Bank Card A/c followed by your 16-digit card number, at any one of our drop boxes located in ATMs and branches in your city. HDFC Bank has an extensive network of 750 branches and 1600 ATMs across India.
7- Over the counterWalk into any HDFC Bank branch and pay by cash. Please note: Cash payments at branches/ATMs will be charged cash processing fee of Rs.50/- per payment w.e.f 01/05/2007.
What should I do if I don't recognize a transaction on my statement?Report this instantly by:
Calling our 24-hour Customer Call Center OR
By filling up the Cardholder Dispute form. Click here with the required details and send it to us at HDFC BANK - Credit Cards Division,P.O. Box:8654, Thiruvanmiyur P.O.,Chennai 600 041
What should I do if I lose my card or it is stolen?If you happen to lose your Card, report it immediately to our 24-hour call centre. After reporting the loss, you carry zero liability on any fraudulent transactions on your card.
This will help us to immediately block all transactions on your card and initiate the process to deliver a new card to you within the next 3 business days. Any fraudulent transactions after reporting the loss will be borne by us. If you happen to recover the card after having reported it lost, please do not use it. Cut it into 4 pieces, cut it especially through the magnetic strip at least once, and return it to us.
FAQ's
Account Opening / Transfer
If you have any queries that are not answered here, please call up phone banking or write to us
I wish to Open a Savings Account
I wish to Open a Non-Resident Account
I want to transfer my Account to Other Branch / Location.
I wish to Open a Savings Account?
We appreciate your interest in expanding the relationship with HDFC Bank. We request you to fill the Web Form by clicking on “I wish to apply for a Product / Service” and choosing Savings a/c.
Please provide the following details for us to schedule a representative's visit: 1. Phone number where you could be reached 2. Complete mailing Address where you are located 3. Complete address of the branch where you wish to open the account.
Our representative will also facilitate filling up of the Account Opening Application and completion of other formalities. As soon as the Form and other documents are received and found to be in order, your Account will be opened. This will be followed up with the "Welcome Letter" (containing Account and Customer Identification Numbers) and a separate "Welcome Kit" containing the International Debit Card, Cheque Book and the passwords to access Net-Banking (IPIN) and Telephone Banking (TIN).
For any other queries regarding the above or to know the status of an existing application,
please call up phone banking or write to us with below details
HDFC Bank Branch where your request was submitted Date when your request was submitted
I wish to Open a Non-Resident Account.
We appreciate your interest in HDFC Bank.
Please click for a detailed description on different types of Non-Resident Account/s and procedure to open the same.
In case you have already submitted your application form and wish to know the status of your existing application, please call up phone banking or write to us with the below details:
HDFC Bank Branch / Mode / Representative Office where your request was submitted
Date when your request was submitted.
I want to transfer my Account to Other Branch / Location.
We request you to follow the below procedure to transfer your account from your existing Branch to any other HDFC Bank Branch.
Step 1) Visit a Branch : All holders (preferably the Branch where you wish to transfer your account)Step 2) Fill the account transfer form:- (available at the branch) To be signed by all the applicants. Step 3) Surrender the unused Cheque (if any) leaves of your existing account. Step 4) Furnish the proof of address (carry the original for verification)
After the receipt of the Transfer Form along with the supporting documents, your existing
account will be closed and a new account (with new account number) will be opened within 7 working days.
Note / Important : Instructions received through FAX / Phone / Net-Banking are not accepted. You can continue to access Net Banking / Phone Banking of your new account
with your existing /old password. Your existing ATM / Debit card will be linked to the new account. Cheque Book for your new account will be reaching you by courier at your new
mailing address (if changed) within 7 working days. If you are availing any of the facilities like Auto Debit facility, Mutual Funds SIP,
Credit Card, ECS, Loans, Demat, Online Securities Trading, etc., and in case the same are linked to your existing account, we request you to contact the respective authorities / Service providers for linking these facilities to the new account.
For any other queries regarding the above or to know the status of an existing application, please call up phone banking or write to us with below details
HDFC Bank Branch where your request was submitted Date when your request was submitted
Features & BenefitsATM Complaint form
ATM / Debit Card
If you have any queries that are not answered here, please call up phone banking or write to us
How Do I get a new card?
What are the features of my ATM / Debit Card?
What are the Fees and Charges of my ATM / Debit card?
I forgot / lost / didn't receive my ATM/Debit PIN. How do I get a new one?
How Do I - Regenerate ATM / Debit Pin of my non resident (NRE/NRO) Account?
What should I do if my Debit Card is lost or damaged?
I have lost my card and there is unauthorised usage of my debit card. What could be done?
How Do I get a new card?
You can apply for a new International Debit Card in 2 simple steps:-
Just Download and Fill-up the form (duly signed by the account holder) Submit it at any of our HDFC Bank Branch
Upon receipt of the duly filled in Application form, we will send you the card at your address updated in records.
Click here for complete information regarding Features & Benefits, Eligibility, Services & Fees, FAQ’s on below card types
EasyShop International Debit Card EasyShop Gold Debit Card EasyShop International Business Debit Card EasyShop Woman's Advantage Debit Card EasyShop NRO Debit Card
Other cards
For any other queries regarding the above or to know the status of an existing application, please call up phone banking or write to us with below details
HDFC Bank Branch where your request was submitted. Date when your request was submitted.
What are the features of my ATM / Debit Card?
Click for a detailed feature on different types of Cards and Fees and Service charges.
For any other queries regarding the above or to know the status of an existing application, please call up phone banking or write to us with below details
HDFC Bank Branch where your request was submitted Date when your request was submitted
What are the Fees and Charges of my ATM / Debit card?
The Debit Card comes at a nominal fee, which is charged in advance per annum. Click for a detailed feature on different types of Cards and Fees and Service charges.
For any other queries regarding the above or to know the status of an existing application, please call up phone banking or write to us with below details
HDFC Bank Branch where your request was submitted Date when your request was submitted
I forgot / lost / didn’t receive my ATM/Debit PIN. How do I get a new one?
You can apply for a new PIN through any of the following channels:
Call our 24 Hour Customer Care Centre and submit a request by validating your Telephone Identification Number (TIN). In case you have forgotten your TIN, please generate the same on-line by talking to the PhoneBanking Agent and then put in a request for Duplicate PIN.
Just Download and Fill-up the form (duly signed by the account holder) and
submit it at any of our HDFC Bank Branch.
For every PIN Regeneration request, charges of Rs. 25 + Service Tax + Educational Cess would be applicable.
For any other queries regarding the above or to know the status of an existing application, please write to us with below details
HDFC Bank Branch where your request was submitted Date when your request was submitted
How Do I – Regenerate ATM / Debit Pin of NRE / NRO Account?
We request you to refer the below options to regenerate the PIN of your existing ATM /Debit card.
Option A)Download and Fill-up the form (duly signed by the holder) and submit it at any of our HDFC Bank Branch
Option B)Submit a request at HDFC Bank Phone Banking, by validating your Telephone Identification Number (TIN).
Option C)You may also use the P.O. boxes in case you are located in the countries in which this facility is currently being offered (Unites States of America, Canada, United Kingdom, United Arab Emirates, Saudi Arabia, Singapore and Australia) Click for more information on the PO Box address and the required form .
Option D)C) In case you are located in Gulf, you may also submit the application at any of our representative offices.
On receipt of this form, we will process a new ATM PIN and will be sent to your mailing address through the Postal serviceFor every PIN Regeneration request, charges of Rs. 25 + Service Tax + Educational Cess would be applicable.
For any other queries regarding the above or to know the status of an existing application,
please call up phone banking or write to us with below details
HDFC Bank Branch where your request was submitted Date when your request was submitted The complete new address with PIN code.
What should I do if my Debit Card is lost or damaged?
Call Phonebanking:- It is important that you report the loss of your card immediately by calling our 24 Hour Customer Care Centre, where your card will be Hotlisted /Blocked immediately. You can also ask for re-issuance of the ATM/Debit card simultaneously. You can also contact the nearest Branch immediately for hotlisting your card
We have also introduced the facility of Hotlisting / blocking the Debit Cards through Netbanking. If you are registered for NetBanking facility, you can now hotlist / block your Debit Cards on-line and real-time.
For any other queries regarding the above or to know the status of an existing application, please call up phone banking or write to us with below details
HDFC Bank Branch where your request was submitted. Date when your request was submitted
I have lost my card and there is unauthorised usage of my debit card. What could be done?
In the case of losing your ATM/Debit card, please hotlist the card immediately by calling
on our Phone Banking Nos If there has been an alleged unauthorized usage of your Debit Card at Point of Sale, please follow the below procedure.
Visit the nearest HDFC Bank Branch and opt for the Zero Liability facility by submitting following documents to enable us to initiate the process of Zero Liability:
1. Original FIR in respect of loss of the Debit Card and the alleged unauthorized transactions
2. A letter on Bank's standard format (available at all branches) disputing the transactions, allegedly carried out on the lost card. Please ensure that the details on this letter of dispute are exactly the same as submitted in the FIR
3. Stamped letter of Indemnity on Bank's standard format (available at all branches). The indemnity needs to be taken on a Rs. 200 Stamp Paper/ or franked for Rs.200.
4. Copy of Passport (in case the transactions have been carried out outside India)
Note / Important:
Zero Liability is applicable only on fraudulent Point of Sale Transactions and not ATM transactions.
Please submit these documents within 21 days of reporting the Loss. Once the documents are received and found in order, a provisional credit,
equivalent to the amount of disputed transactions, will be provided to your Account. However, the funds would be kept on hold till the claim is settled by our Insurers.
This process would take between three to six months and would thus require your patience in the interim and the matter will be followed up diligently by the Bank for an early settlement.
The liability per card is restricted to a maximum of Rs 1 lakh per card. The findings of the Bank's investigation will be final and binding on the customer. Cardholder cannot close the account till the hold funds for the said amount is
released.
In case it is an unsigned card, Zero Liability will not be applicable, the cardholder will be liable for the transaction.
Features & Benefits
Funds Transfer
If you have any queries that are not answered here, please call up phone banking or write to us.
I want to register for Third Party Transfer facility
I want to register for Third Party Transfer. (NRE/NRO Account)
How Do I - add a beneficiary in my account for Funds Transfer?
How Do I - do Third Party Transfer?
How Do I - do Third Party Transfer. (NRE/NRO Account)?
How Do I - Transfer Funds to HDFC Bank?
How Do I - Transfer Funds to HDFC Bank (NRE/NRO Account holders)?
How Do I - Transfer Funds to Other Bank using NEFT?
How Do I - Transfer Funds to Other Bank using NEFT (NRE.NRO Account Holders)?
How Do I - Transfer Funds to Other Bank using RTGS?
How Do I - Transfer Funds to Other Bank using RTGS (NRE/NRO Account)?
How Do I - do VISA Money Transfer?
How Do I - do VISA Money Transfer (NRE/NRO Account Holder)?
How Do I - do Credit Card Payment through NEFT?
I want to register for Third Party Transfer facility
To register for "Third Party Transfer" (TPT) facility, please follow the instructions below
Step 1) Fill up the TPT application formavailable at the Branch (duly signed by the account holder/s).Step 2) Submit / send it to the HDFC Bank Branch where your account is held. Step 3) All TPT requests submitted at the branch need to be accompanied with the original Photo ID proof and a self attested copy of the same. NRI Customers unable to visit the branch, can submit the TPT registration form along with self attested Photo ID Proof.
Note / Important:
Request received through Phone Banking, NetBanking, e-mail, scanned, or faxed copy will not be processed.
If your form is in order, the TPT facility will get activated within 4 working days from the date of receipt of your request.
For any other queries regarding the above or to know the status of an existing application, please call up phone banking or write to us with below details
HDFC Bank Branch / mode where your request was submitted. Date when your request was submitted.
I want to register for Third Party Transfer. (NRE/NRO Account)
To transfer funds from your account to another HDFC Bank account or an account with another Bank, you need to register for “Third Party Transfer” (TPT) facility.Please follow the instructions below to register for TPT facility Step 1) Fill up the TPT application form available at the Branch (duly signed by the account holder/s).Step 2) Submit / send it to the HDFC Bank Branch where your account is held. Step 3) All TPT requests submitted at the branch need to be accompanied with the original Photo ID proof and a self attested copy of the same.NRI Customers unable to visit the branch, can submit the TPT registration form along with self attested Photo ID Proof.
Note / Important:
Request received through Phone Banking, NetBanking, e-mail, scanned, or faxed copy will not be processed.
If your form is in order, the TPT facility will get activated within 4 working days (if submitted in a HDFC Bank Branch) from the date of receipt of your request.
Incase you are located in Gulf, you may submit the TPT application at any of our representative offices.
For any other queries regarding the above or to know the status of an existing application, please call up phone banking or write to us with below details
HDFC Bank Branch /mode where your request was submitted. Date when your request was submitted
How Do I – add a beneficiary in my account for Funds Transfer?
Beneficiary can be added only after your account has been activated for Third Party Transfer (TPT) facility.Please follow the below mentioned procedure to add a beneficiary.1. Log in to your Net Banking.2. Click on “Third Party Transfer” (top of the web page) 3. Click on "Add a Beneficiary” (on the left side of the menu) 4. Select the options "Transfer within the bank" or “NEFT” or “RTGS” as per your requirement. 5. Enter the beneficiary details (i.e. the name, account number, bank details etc. ) to whom you wist to transfer the funds.6. After entering each detail, click on “ADD” button.
The beneficiary will be added after 24 hours (in the interim it will show “Pending for Authorisation”) after which you can transfer funds to that account.
You can register maximum of 25 beneficiary account numbers.
For any other queries regarding the above or to know the status of an existing application, please call up phone banking or write to us with below details
HDFC Bank Branch /mode where your request was submitted. Date when your request was submitted.
How Do I - do Third Party Transfer?
If you are registered for “Third Party Transfer” (TPT) facility, please follow the instructions below for transferring funds to another bank (non HDFC BANK). Below are the three options that you may use to transfer funds to other Banks: Option A : NEFT (National Electronic Funds Transfer) Option B : RTGS (Real Time Gross Settlement)Option C : Visa Money Transfer
Also please note that the Funds can be transferred only when a beneficiary is added and activated. Refer above FAQ to learn how to add a beneficiary.
***************************
Option A : NEFT (National Electronic Funds Transfer)
With NEFT you can transfer funds from your HDFC Bank Account to accounts held with other banks Click for more information Process as belowStep 1) Log on to Net Banking with your Customer Id and passwordStep 2) Go to Third Party Funds Transfer and select Transfer funds to other bank using NEFT.Step 3) Select the account from which funds needs to be transfered.Step 4) Select the BeneficiaryStep 5) Enter the amount to be transfered.Step 6) Enter the description.Step 7) Confirm transaction.
Note: Effective 16th Jan 2010 NEFT transactions on NetBanking would be charged as below:
Upto Rs. 1 lac. - Rs. 5 (inclusive of taxes) per transaction Rs. 1 lac and above - Rs. 25 (inclusive of taxes) per transaction
The maximum amount of funds that can be transferred per Customer ID per day is Rs 10 lacs
The funds will be credited to the Beneficiary account within two working days.
The Funds transfer request made by 6 p.m. will be presented to RBI on the same day. The Funds transfer request made after 6 p.m. will be presented to RBI on the next working day. On Saturdays, funds transfer request made by 12 pm. will be presented to RBI on the same day and funds transfer request made after 12 pm will be presented to RBI on the
next working day.
***************************
Option B : RTGS (Real Time Gross Settlement)
RTGS (Real Time Gross Settlement) system is a funds transfer system that enables online transfer of funds from one Bank to another. In this system, payment instructions between banks are processed and settled individually and continuously throughout the day.
Process as belowStep 1) Log on to Net Banking with your Customer Id and passwordStep 2) Go to Third Party Funds Transfer and select Transfer funds to other bank using RTGS.Step 3) Select the account from which funds needs to be transfered.Step 4) Select the BeneficiaryStep 5) Enter the amount to be transfered.Step 6) Enter the description.Step 7) Confirm transaction.
Note / Important :
RTGS transactions are available / can be done only between below mentioned timings 9 a.m -- 3.30 p.m from Monday - Friday. 9 a.m -- 12.30 p.m on Saturdays
Effective 16th January, 2010, RTGS transactions on NetBanking would be charged at Rs. 25 (inclusive of taxes) per transaction
RTGS transfers can be done for amounts exceeding Rs. 100000/- (minimum Rs. One Lakh)
The maximum amount of funds that can be transferred per cust id per day is Rs. 10 lacs.
Please note there will be no RTGS transactions possible in the non Banking hours/ Sundays and Public Holidays.
The funds will be credited to the Beneficiary account on the same day.
***************************
Option C : Visa Money Transfer
With Visa Money Transfer, you can transfer funds from your HDFC Bank account to any domestic Visa Debit or Credit Card.
Process as belowStep 1) Log on to Net Banking with your Customer Id and password
Step 2) Go to Third Party Funds Transfer and select Visa Money Transfer.Step 3) Fill in the necessary details (viz. Sender’s name, Receiver’s Name, Comment, From A/C no. , VISA card no. and Amount)Step 4) Click on “I accept Terms and Conditions’ and Continue
Note / Important:
Your account will be debited online, and the funds will be sent to the beneficiary Bank within 2 working days using the Visa system. The Beneficiary Bank will then transfer the funds to the beneficiary's card account.
A nominal transaction fee of Rs. 20 (plus taxes) will be applicable per Visa Money Transfer transaction
For all Public Sector Banks, which do not have centralized operations, the credit to beneficiary may take 10 to 15 days.
Click for a detailed information on the Visa Money Transfer
For any other queries regarding the above, please feel free to call up phone banking or write to us
How Do I - do Third Party Transfer. (NRE/NRO Account)?
If you are registered for “Third Party Transfer” (TPT) facility, please follow the instructions below for transferring funds to another bank (non HDFC BANK). Below are the two options that you may use to transfer funds to other Banks: Option A : NEFT (National Electronic Funds Transfer) Option B : RTGS (Real Time Gross Settlement)
Also please note that the Funds can be transferred only when a beneficiary is added and activated. Click to learn how to add a beneficiary.
***************************
Option A : NEFT (National Electronic Funds Transfer)
With NEFT you can transfer funds from your HDFC Bank Account to accounts held with other banks, Click for more information Process as below
Step 1) Log on to Net Banking with your Customer Id and passwordStep 2) Go to Third Party Funds Transfer and select Transfer funds to other bank using NEFT.Step 3) Select the account from which funds needs to be transfered.Step 4) Select the BeneficiaryStep 5) Enter the amount to be transfered.Step 6) Enter the description.Step 7) Confirm transaction.
Note: Effective 16th Jan 2010 NEFT transactions on NetBanking would be charged as below:
Upto Rs. 1 lac. - Rs. 5 (inclusive of taxes) per transaction Rs. 1 lac and above - Rs. 25 (inclusive of taxes) per transaction
The maximum amount of funds that can be transferred per Customer ID per day is Rs 10 lacs
The funds will be credited to the Beneficiary account within two working days.
The Funds transfer request made by 6 p.m. will be presented to RBI on the same day. The Funds transfer request made after 6 p.m. will be presented to RBI on the next working day. On Saturdays, funds transfer request made by 12 pm. will be presented to RBI on the same day and funds transfer request made after 12 pm will be presented to RBI on the next working day.
***************************
Option B : RTGS (Real Time Gross Settlement)
RTGS (Real Time Gross Settlement) system is a funds transfer system that enables online transfer of funds from one Bank to another. In this system, payment instructions between banks are processed and settled individually and continuously throughout the day.
Process as belowStep 1) Log on to Net Banking with your Customer Id and passwordStep 2) Go to Third Party Funds Transfer and select Transfer funds to other bank using RTGS.Step 3) Select the account from which funds needs to be transfered.Step 4) Select the BeneficiaryStep 5) Enter the amount to be transfered.Step 6) Enter the description.Step 7) Confirm transaction.
Note / Important :
RTGS transactions are available / can be done only between below mentioned timings 9 a.m -- 3.30 p.m from Monday - Friday. 9 a.m -- 12.30 p.m on Saturdays
Effective 16th January, 2010, RTGS transactions on NetBanking would be charged at Rs. 25 (inclusive of taxes) per transaction
RTGS transfers can be done for amounts exceeding Rs. 100000/- (minimum Rs. One Lakh)
The maximum amount of funds that can be transferred per cust id per day is Rs. 10 lacs.
The funds will be credited to the Beneficiary account on the same day.
For any other queries regarding the above, please feel free to call up phone banking or write to us
How Do I - Transfer Funds to HDFC Bank?
If you are already registered for “Third Party Transfer” (TPT) facility (Click if not registered), please follow the below steps for transferring funds to another HDFC Bank account.
Step 1 : Add a beneficiary ( if not added earlier please follow the bellow steps)
Login to Net Banking using your Customer IDClick on “Third Party Transfer” (top of the web page) Click “Add a Beneficiary” (on the left menu) Click "Transfer within the bank" Fill the Beneficiary A/c No., Name and E-Mail id and then click “Add”
The beneficiary / ies (maximum of 25) will be added after 24 hours, after which you can transfer funds to that account. Till then it will show “Pending for Confirmation".
Step 2. : Funds Transfer (please follow the steps below).
Click on "Third Party Transfer" on the left menuSelect "Transfer within the bank"
Select Your Account number, the Beneficiary Account number, Amount to be transferred and click on “Continue” to confirm the funds transfer. The funds are transferred to the specified beneficiary/beneficiaries online.
Note: Kindly ensure you do not enter any special characters in the narration to process the transfer.
For any other queries regarding the above please feel free to call up phone banking or write to us.
How Do I - Transfer Funds to HDFC Bank (NRE/NRO Account holders)?
If you are already registered for “Third Party Transfer” (TPT) facility (read separate instructions below to register), please follow the below steps for transferring funds to another HDFC Bank account.
Step 1 : Add a beneficiary ( if not added earlier please follow the bellow steps)
Login to Net Banking using your Customer IDClick on “Third Party Transfer” (top of the web page) Click “Add a Beneficiary” (on the left menu) Click "Transfer within the bank" Fill the Beneficiary A/c No., Name and E-Mail id and then click “Add”
The beneficiary / ies (maximum of 25) will be added after 24 hours, after which you can transfer funds to that account. Till then it will show “Pending for Confirmation".
Step 2. : Funds Transfer (please follow the steps below).
Click on "Third Party Transfer" on the left menuSelect "Transfer within the bank" Select Your Account number, the Beneficiary Account number, Amount to be transferred and click on “Continue” to confirm the funds transfer. The funds are transferred to the specified beneficiary/beneficiaries online.
Note: Kindly ensure you do not enter any special characters in the narration to process the transfer.
For any other queries regarding the above please feel free to call up phone banking or
write to us
How Do I – do VISA Money Transfer (NRE/NRO Account Holder)?
Not applicable for Non-resident accounts
How Do I - do Credit Card Payment through NEFT?
To add a beneficiary to transfer funds to other bank accounts / credit cards, please follow the below steps:
1. Access your NetBanking account using your Customer ID and IPIN 2. Click on the option for Third Party Transfer facility (top of the web page) 3. Click on the option ""Add Beneficiary Details"" which is on the left menu 4. Select the appropriate option viz. Transfer within the bank / Transfer to another
bank / Credit Card Payment (Using NEFT) 5. Enter the beneficiary details (i.e. the account number etc. of the third party) before
you transfer funds. The Beneficiary Details will be used to identify the account holder, and thus must include the name as well. You also have the option of entering the e-mail id of the beneficiary. You can register a maximum of 20 beneficiary account numbers.
6. After entering each detail, click on “ADD” button.
7. The beneficiary will be added after 24 hours, after which you can transfer funds to that account.
Features and BenefitsEligibilityInterest RatesTax DeductionsFAQsApply Now
Important :As per section 206AA introduced by Finance (No. 2) Act, 2009 wef 01.04.2010, every person who receives income on which TDS is deductible shall furnish his PAN, failing which TDS shall be deducted at the rate of 20%(as against 10% which is existing TDS rate) in case of Domestic deposits and 30.90% in case of NRO deposits
Please further note that in the absence of PAN, Form 15G/H and other exemption certificates will be invalid even if submitted & penal TDS will be applicable.
Please visit nearest HDFC Bank branch to submit or confirm updation of your PAN with the bank.
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Flexibility, Security and High Returns all bundled into one offering. Check out the rates and book an FD TODAY!! NetBanking Users can login and book their Fixed Deposit online immediately.
Features & Benefits
Potential to earn compound interest by reinvesting the principal amount along with the interest earned during the period.
No penalty for premature withdrawal.
Flexibility in altering period of deposit of renewal deposit, maturity and payment instructions, principal amount and rollover mode before maturity of the rollover
deposit.
Higher rate of interest on Fixed Deposits for Senior Citizens.
FAQs
NetBanking
If you have any queries that are not answered here, please call us or write to us.
I want to register for NetBanking.
I am not able to Logon to my Netbanking.
I am not able to Logon to my Netbanking (NRE/NRO Account).
I want to regenerate my NetBanking IPIN Online.
I want to regenerate my NetBanking IPIN Online. (NRE/NRO Account Holder).
I want to register for NetBanking.
Request you to click for a detailed Overview & Demo on the same
In case, you are still unable to register for NetBanking , kindly call up phone banking or write to us with the details of your query.
I am not able to Logon to my NetBanking.
If you currently facing problems in login into your NetBanking with your existing password, we request you to follow the below procedure and points
Try to access your NetBanking account once more with the Customer ID and IPIN provided to you.
Please remember:
IPIN provided to you is case sensitive (e.g., if your IPIN reads as a9dM and you key in as A9Dm, system will disallow access to your NetBanking account and will prompt you to enter the IPIN again).
In case, the IPIN contains "O" (Alphabet) or "0" (number), kindly try interchanging them, as the visual difference between these two characters is very slight.
After 5 consecutive incorrect tries, the NetBanking access gets disabled. This is for security reasons.
If you do not access your NetBanking account for more than 180 days, it gets disabled.
In case, you are still unable to access your NetBanking account or you do not remember your IPIN, you can reset your IPIN online by following the below steps:
(Pre-requisites : You should have a Debit card linked to your Customer Identification Number.)
Step 1) Log on to HDFC BANK NetBanking Step 2) Click on the link "Forgot your IPIN (Password)"Step 3) Type your Customer ID number and click on "Go"Step 4) You will be shown a list of active HDFC BANK ATM / Debit cards that are linked to your Customer IDStep 5) Select any of the linked card (In case you have more than one card) Step 6) Please type your DEBIT PIN & Card Expiry DateStep 7) Enter your new NetBanking Password and re-login.
Alternatively, you can:
Send / submit the attached form, duly filled, to any of our HDFC Bank Branch.Or
Call any of our HDFC Bank Phone Banking numbers along with your valid Telephone Identification Number (TIN) and submit your request for a new IPIN. Or
Visit any of HDFC BANK ATM and submit your request for regenerating your IPIN. Steps to be followed at any HDFC BANK ATM :a. On the Main screen, select "other option" b. On the next screen, select "Register for NetBanking" c. On selection of this option, please confirm the request.
Once your application is received and found to be in order, a NetBanking IPIN will be generated and sent to your address on record within 8 working days. On receipt, you can access your Netbanking Account with your unique Customer ID and IPIN.
Click for a complete and interactive demonstration on NetBanking and its facilities.
In case, you are still unable to access your NetBanking account, kindly call up phone banking or write to us with the screenshot of the error message.
I am not able to Logon to my NetBanking (NRE/NRO Account).
If you currently facing problems in login into your NetBanking with your existing password, we request you to follow the below procedure and points
Try to access your NetBanking account once more with the Customer ID and IPIN provided to you.
Please remember:
IPIN provided to you is case sensitive (e.g., if your IPIN reads as a9dM and you key in as A9Dm, system will disallow access to your NetBanking account and will prompt you to enter the IPIN again).
In case, the IPIN contains "O" (Alphabet) or "0" (number), kindly try interchanging them, as the visual difference between these two characters is very slight.
After 5 consecutive incorrect tries, the NetBanking access gets disabled. This is for security reasons.
If you do not access your NetBanking account for more than 180 days, it gets disabled.
In case, you are still unable to access your NetBanking account or you do not remember your IPIN, you can reset your IPIN online by following the below steps:
(Pre-requisites: You should have a Debit card linked to your Customer Identification Number.)
Step 1) Log on to HDFC BANK NetBanking
Step 2) Click on the link "Forgot your IPIN (Password)"Step 3) Type your Customer ID number and click on "Go"Step 4) You will be shown a list of active HDFC BANK ATM / Debit cards that are linked to your Customer IDStep 5) Select any of the linked card (In case you have more than one card) Step 6) Please type your DEBIT PIN & Card Expiry DateStep 7) Enter your new NetBanking Password and re-login.
Alternatively, you can:
Send / submit the attached form, duly filled, to any of our HDFC Bank Branch.Or
Call any of our HDFC Bank Phone Banking numbers along with your valid Telephone Identification Number (TIN) and submit your request for a new IPIN. Or
Visit any of HDFC BANK ATM and submit your request for regenerating your IPIN. Steps to be followed at any HDFC BANK ATM :a. On the Main screen, select "other option" b. On the next screen, select "Register for NetBanking" c. On selection of this option, please confirm the request.
• You may also use the P.O. boxes in case you are located in the countries in which this facility is currently being offered ( Australia, Bahrain, Canada, Germany, Kuwait, Malaysia, Saudi Arabia, Singapore, Thailand, United Arab Emirates, United Kingdom, United States of America ) Click for more information on the PO Box address and the required form.
• If you located in Gulf, you may also submit the application at any of our representative offices.
Once your application is received and found to be in order, a NetBanking IPIN will be generated and sent to your address on record in 8 working days (15 working days for Overseas Address). On receipt, you can access your Netbanking Account with your unique Customer ID and IPIN.
Click for a complete and interactive demonstration on NetBanking and its facilities.
In case, you are still unable to access your NetBanking account, kindly call up phone banking or write to us with the screenshot of the error message.
I want to regenerate my NetBanking IPIN Online
If you are a registered NetBanking user and have forgotten your password, you can generate your NetBanking Pin (IPIN) online by following the below procedure.Pre-requisites: You should have a Debit card linked to your Customer Identification Number.Step 1) Go to NetBanking Login Page.Step 2) Click on the link "Forgot your IPIN (Password)"Step 3) Type your Customer ID number and click on "Go"Step 4) You will be shown a list of active HDFC BANK ATM / Debit cards that are linked to your Customer IDStep 5) Select any of the linked card (In case you have more than one card) Step 6) Please type your DEBIT PIN & Card Expiry DateStep 7) Enter your new NetBanking Password and re-login.
Alternatively, you can:
Send / submit the attached form, duly filled, to any of our HDFC Bank Branch.or
Call any of our HDFC Bank Phone Banking numbers along with your valid Telephone Identification Number (TIN) and submit your request for a new IPIN. or
Visit any of HDFC BANK ATM and submit your request for regenerating your IPIN. Steps to be followed at any HDFC BANK ATM :a. On the Main screen, select "other option" b. On the next screen, select "Register for NetBanking" c. On selection of this option, please confirm the request.
Netbanking IPIN will be generated and sent to your address on record within a maximum of 8 working days. On receipt, you can access your Netbanking Account with your unique Customer ID and IPIN.
Click for a complete and interactive demonstration on NetBanking and its facilities.
I want to regenerate my NetBanking IPIN Online. (NRE/NRO Account Holder).
To reset your NetBanking Pin (IPIN) online please follow the steps as below:
Step 1) Go to the NetBanking Login page.Step 2) Click on the link "Forgot your IPIN (Password)"Step 3) Type your Customer ID number and click on "Go"Step 4) You will be shown a list of active HDFC BANK ATM / Debit cards that are linked to your Customer ID
Step 5) Select any of the linked card (In case you have more than one card) Step 6) Please type your DEBIT PIN & Card Expiry DateStep 7) Enter your new NetBanking Password and re-login.
Alternatively, you can:
Send / submit the attached form, duly filled, to any of our HDFC Bank Branch.Or
Call any of our HDFC Bank Phone Banking numbers along with your valid Telephone Identification Number (TIN) and submit your request for a new IPIN. Or
Visit any of HDFC BANK ATM and submit your request for regenerating your IPIN. Steps to be followed at any HDFC BANK ATM :a. On the Main screen, select "other option" b. On the next screen, select "Register for NetBanking" c. On selection of this option, please confirm the request.
You may also use the P.O. boxes in case you are located in the countries in which this facility is currently being offered (Unites States of America, Canada, United Kingdom, United Arab Emirates, Saudi Arabia, Singapore and Australia) Click here for more information on the PO Box address and the required form .
If you located in Gulf, you may also submit the application at any of our representative offices.
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