hcis talentostorage.googleapis.com/wzukusers/user-16013013/documents... · 2016-04-18 · 3 hcis is...

Technical Profile

2 www.zetalents.com

HCIS 3

TALENTO® 5 SALARIO® 9 SELFY® 11 TAMPO® 12 PROCESO® 13 ANALYZO® 14 TEXTO® 15 Project Plan 15 Technical Support 16 Our Clients 17 Contact Us 18

Table of contents

3 www.zetalents.com

HCIS is a comprehensive Human Capital Management System that streamlines

your HR processes. It efficiently governs applicant tracking, benefit programs, workforce

training and development, dues

calculations and benefits, and ever-

changing governmental regulations.

The Employee Self Service (ESS) portal is

designed for employee satisfaction as

well as operational efficiency.

HCIS solutions deliver

software support for all employee

related functions whether distributed or

centralized. This enables organizations

to manage a geographically dispersed

workforce in a global manner, ensuring

support for various local payroll and

legal reporting requirements.

HCIS provide a robust set of

flexible and configurable human resource, payroll and employee development software that:

Offers greater total business value by streamlining the entire employee life-cycle

Manages recruitment and resourcing, training administration, benefits programs and

performance management

Provides a wealth of information and advice to all employees via self-service access

Promotes operational efficiency by allowing the entire workforce to focus on key

company objectives

HCIS solutions help you maximize your most important resources – your people, by

providing faster and more efficient people

support.

Major Features Web based

Runs on all browsers

Tablets devices, & Smart Phone

compatible

User friendly

Full localization

Scalable to type of business and number

of employees

Fully bilingual (Arabic / English)

Standard buttons and navigation

Backup and Restore facility

Advanced search capability

Security and authorization access levels

zetalents HCIS

HC

4 www.zetalents.com

Independent hardware, operating system

Integrated with Microsoft office, PDF

Rich reporting and enquiries

Audit log and security feature

Integration facility (ERP, TA, recruitments, etc …)

User defined dictionary

Report Features

Reporting wizard (allows end users to create their

own reports and define the pay slip format)

Ability to export reports to PDF, Word, Excel, Text

and HTML files and send via email.

Numerous enhancements to the Advanced

Reports and advanced criteria.

Printing features enable users to output reports in

several paper sizes such as (A4, A3…etc).

Ability to schedule the sending reports to

managers automatically via email.

Rich governmental reports.

Rich BI tool for non-standard reports for decisions

making support system.

Web-based Advantage

Accessible anywhere.

Easily customizable.

Improved interoperability.

Easier installation and

maintenance

Adaptable to increased

workload

Flexible core technologies.

Centralized support.

5 www.zetalents.com

Talento is a human resources management system designed

to handle HR operations starting from recruitment and

ending with retirement including all the functions and

processes which related for the employee life cycle within

the company from Human capital management

perspective. Talento is dedicated to provide the tools to

achieve HRD goals, increase employee and managerial

productivity, support training and growth, reduce costs

without reducing benefits and enhance employee

satisfaction and productivity. Talento extensively covers all

aspects of human resource management including

recruitment; employee relations; leaves, time attendance;

competency; appraisals; training, career path and

succession planning, analytical studies, document

management and transferring procedures.

Talento Human Capital System Modules

Into the addition to the below Talento has many other feature that manages employees

and managers self-services

Organization Hierarchy: This module helps the user to build a dynamic organizational

hierarchy with the ability to define unlimited structure levels such as (branches, departments,

sections, sites…etc). The organizational hierarchy can be exported to Microsoft Visio.

“Human Resources isn’t a thing that we do. It’s the thing that

runs our business” -Steve Wynn

6 www.zetalents.com

Employee Profile: A comprehensive employee profile that covers all needed information

from both personal and financial perspectives, the profile is distributed over two categories

with different access levels for security purposes, it covers information like General Info,

Education, Addresses, Contacts, References, Documents, Children, Skills, Family, Dependents,

Experiences along with complete financial profile...etc.

Job Classification and Career Path: The job classification module enables the user to

define and classify jobs into groups and types. The HRM can build job descriptions defining all

job requirements, detailed skills and

responsibilities. The HRM can also build

career paths that encompasses both

the employee's desired destination

and the steps, experience, and

development he or she will need to

make progress on the journey. A

career path gives the employee a

sense of direction, a way to assess

career progress, and career goals and

milestone.

Document Management: This

module is designed to help the Human

Resources department build their own

documents and letter templates using

a friendly editor; this editor uses flexible

variables that change according to

employee information. Letter

templates can be used by other

modules for reminders, disciplinary

actions, and other employee notices.

Promotion: An organization can use

various forms of incentives to motivate

its employees. Employee motivation is

important for ensuring that various

activates for which employees are

responsible are carried out in the best

interests of the organization, this

module is designed to upgrade the

employee’s salary scale with its all

benefits such as (class, degree, level,

allowances, annual vacation

balance, and others). This module can

also be used to include the employee

in the career path of his position.

Manpower Planning: Manpower

planning is concerned about putting

the right person to the right kind of job

where he/she will excel to his/her best.

Many organization fail to do planning

and suffer from two major things, not getting quality employees and sometimes could not find

employee for the job at the right time. Each and every organization started seriously about

manpower planning which will really improve the production and efficiency of an

organization. This module enables the HR to realize the future vision of the organization. The HR

7 www.zetalents.com

can plan for the number of employees that should be hired in a particular post or position in

the coming years. The Manpower module can be integrated with the Recruitment module to

control employee numbers during the hiring process.

Turnover Analysis: This module aims to determine the turnover rate for all departments. The

module helps the human resources manager to analyze the reasons for turnover based on

many factors such as gender, position, age…etc. The HR manager can use analysis results as

recommendations for the hiring process.

Succession Planning: Succession planning module is used to help the human resources

manager build a succession plan for key employees and key positions and make decisions

about suitable successors in case one of the key employee leaves the company.

Training and Development: Training and development department has to ensure that all

employees know the basics required to conduct the job efficiently and smoothly. Most training

and development departments do not focus on the leadership development programs or

talent development because the specialized small unit takes care of them. The T&D

department is focused on the mass

population in the organization. The training

unit is responsible for the basic know-how of

the business that makes the business agile

and profitable. The goals for the training and

development department follow changes in

the business and HR Strategy, usually. This

module helps the HR to plan, manage and

follow up all training activities in the

company, by defining training centers,

training courses, and building a training

schedule and register employees in training

courses. Moreover, the training module helps

the HR, to determine skill competency gaps

and to make skills test accordingly.

Disciplinary Actions: A progressive

discipline system gives structure to an organization's performance management program.

Although performance management often is often viewed as a mere employee evaluation

conducted annually, employee discipline is an integral part of overall performance

management. Without a discipline policy, it might be difficult to provide balanced feedback.

Disciplinary Actions Module is designed to help the HR to take disciplinary actions as per the

specified polices ; the HR manager can define any type of disciplinary action such as warning

letters, deduction from salary or others.

Communication Center: This module is used to manage all incoming and outgoing letters.

The user can forward incoming letters to the departments according to a predefined workflow.

Using ESS, managers can add their comments on the incoming letters.

Approvals Workflow: This module is used to define company approvals workflow including

all employee applications passing to managers according to the organization’s workflow. The

HR can also define any type of employee request such as requests for loans and setup a

workflow for all these requests.

Forecasting: Forecasting module is used to help the HR manager match between expenses

and revenues of the organization’s human resources and put in place strategic plans to

support other departments so they can have the best people in the right place and at the

right time.

8 www.zetalents.com

ESS Request Management: ESS Request Management module provides monitoring and

reply services (by rejecting or accepting) all requests made by the employee via the

employee self-service ESS Portal. ESS Request Management is considered the link between the

human resource management system and ESS.

Report Generator: Talento includes hundreds of default reports that can be customized

using the report designer that gives you complete control over every detail of a report. Reports

can be exported to PDF, Word, Excel or Text and can be emailed using the built-in email

control. Default criteria allow filtering of reports in many different ways. Criteria for a specific

report can be saved so you don’t have to keep changing it each time you run the report

Energy Management: Human energy is an affective experience that includes a sense of

positive arousal, eagerness to act, and the capability of acting. It is a “reinforcing experience

that people enjoy and seek” and that is reflected in the individual experience of vitality and

lack of fatigue. This module enables management to manage the organization’s total energy

(spiritual, physical, mental and emotional) resulting in a more effective and efficient workforce.

Surveys: A survey is a method of collecting and analyzing data. This module is designed to

build models of studies and questionnaires that need to be applied to employees, such as the

degree of satisfaction of staff working for the company. Questionnaires are distributed to all or

a random sample of employees. Then, and through feedback from the sample, management

can identify gaps, "if any" and come up with solutions for them.

Task Scheduling: This module is designed to schedule tasks and to follow-up the “user of the

system” to complete all scheduled work in the time specified: such as calculation of salaries,

vacations accrual, issuing bank statements, issuing certified payroll etc. The Scheduler reminds

the user of each task at the scheduled date and time.

Event Triggers: The module allows users to attach triggers to any report and schedule that

report to be automatically generated at a particular time and date and then sent as an email

to the specified recipient. So users and managers are never stuck waiting for information, for

example: the system can automatically send a report to the Director every day at 10 am with

the names of staff latecomers. This module is an important element in the time management

process of all HR users.

Reminders: The module allows users to attach email reminders to particular events. It is used

to remind employees and managers of events such as passport expiry dates, formal holidays,

vacation balances, important documents and contract renewals or when an employee

completes their probation period. Predefined letter templates can be used for these

reminders.

Recruitment: Talent management is a vital part of the growth of any organization. However,

recruiting is an administratively intense function that requires a significant amount of time.

Creating job descriptions, promoting them, vetting resumes, scheduling interviews, and

negotiating offers all require a meticulous attention to detail. It's a function that can ideally be

improved through the use of this module. With an applicant tracking system, HR staff can write

a job description and promote it widely on job sites and social channels with just a few clicks.

Qualifying questions can help automatically eliminate unqualified applicants and help

uncover the best job candidates. Strategically using this technology may accelerate the

recruiting process and give your HR team more time to focus on interviews and help to deliver

outstanding candidate experiences. At the same time, by reducing administrative work, you

may be able to cut costs and add to your business' bottom line.

9 www.zetalents.com

Salario can save employers valuable time and money, while potentially improving accuracy

and recordkeeping capabilities. It benefits employees as much as employers by making it

easier and faster to process changes to information, timesheets and schedules. It also makes

nearly instant, predictable deposits into bank accounts through automatic deposit, and

provides easy access to paycheck information, so employees can see their hours, benefits

deductions, retirement savings, and other pay information at a glance, it calculates salaries

according to the company policies and procedures, including various deductions and

income types such as social security, health Insurance permanent rewards, and benefits…etc.

Salario Payroll & Personnel Main Functions: Employee Personal and Financial Profile. GOSI Tickets. Housing and other allowances Projects. Earning and Deductions. EOS calculations. Salary Scale. Various integration types (ERP, Core Baking, TA, etc.) Health Insurance. Accounting vouchers module. Provident Fund. Loans module. Leave Management. Residence module. Advanced Vacations. Provisions. Payroll Processing

Employee Profile: It provides a comprehensive personal and financial employee profile

separated into two personal profile that includes all employee personal information and

consisting of around 12 subpages to cover all personal information including employment

information, skills, courses, files, and many other details, the other profile is concerned with

employee financial information which has been separated to support different access for

users, it keeps all financial details related for the employee like salary package including basic

salary amount and allowances, bank information and other details.

Earning and Deductions: A set of forms that enable the user to define and record regular

and periodical earnings and deductions. The system facilitates many ways to handle these

transactions (by employee, as bulk transactions, importing from spread sheets, or mass

transactions).

Salary Scale: it is a part of the structured Salario system in which pay is based on the

educational and experiential requirements for a given job. The range includes a minimum pay

level and a maximum pay level for a given job, and an employee's actual pay falls somewhere

with that range.it enables the HR to define levels of salary scale whereas they can define salary

scale details such as basic salary, allowances, vacations, tickets and other benefits, defined

with its own package number. When the employee is defined on a certain level of the salary

scale he/she inherits all salary scale benefits automatically.

Health Insurance: Health Insurance module enables the user to define various scales of

health insurance in accordance with different business rules and deductions that is defined by

the company, it has direct affect to payroll calculation according to the defined health

insurance policies.

10 www.zetalents.com

Leave Management: Leave management is one of the most important HR processes, which

consume a significant portion of managerial time. Although this does not take too much time,

approving leaves is a delicate balancing act. On one hand, HR has to ensure compliance with

leave policy and ensure availability of sufficient resources for business continuance, while on

the other it has to improve employee satisfaction. Most of us have witnessed bitter manager-

employee relation on issuing of leaves making leave management a strategic task for the

organization, this module enables the HR to define different types of vacations and leaves

while applying business rules and deductions according to labor law. It is integrated with the

time attendance system to reduce time and increase manpower utilization accuracy, it also

linked with user defined approval cycle, it supports all types of leaves like annual, maternity.

Sick and others.

Payroll Processing: Payroll processing consist of calculation of payments to employees for

their work in the company – whether it is based on time or productivity, calculation of benefits,

and statutory deductions. Payroll needs to be processed by each company periodically. It

may be processed weekly, bimonthly, monthly or daily (for daily wage workers). It is a

complicated process that varies from company to company. Each company may have its

own payroll structure consisting of various payroll components that may be unique to that

company only. In addition, many location specific laws such as labor welfare act, Payment of

salary and wages act, and the Minimum wages act affect the payroll calculations. Under

minimum wages act, the employees need to be given some mandatory salary components

such as Basic, Housing, and Transportation. Payroll processing involves accurate payroll

calculations, disbursal, payslip generation, and managing GOSI and record keeping

compliance. It ensures that employees do not get erroneous paychecks and all statutory

compliances are met. It starts from entering/importing employee monthly transactions

(Overtime/Leaves/Vacations/Loans/Increase/other deductions etc...) ending with the salary

calculation, the system provides the suitable and user friendly tools to achieve this process

quickly and accurately.

Tickets: This module is designed to help the HR to configure all types of airline tickets and

prices based on ticket specifications. Tickets can be included in the salary scale setup. The HR

can also find ticket prices through the ESS tickets web service.

EOS Calculation: The end of service indemnity module gives the HR the ability to define types

of indemnity. Indemnity types available are compatible with any company business rules and

in accordance with government regulations. This module is flexible and gives the HR the ability

to conduct any later changes might happened directly into the system and without experts

needs.

Integrations Facility: Salario provides various integration facilities,

it is mainly designed to integrate with different ERPs and financial

systems through dedicated module for accounting

vouchers whereas the user has the ability to define

the accounting structure for the vouchers

according to their financial accounts, the

system is automatically generates these

voucher on regular basis and according to

business need, it covers all needs accounting

vouchers starting from monthly payroll,

provisions calculation, EOS and other

payments. As well as, it provides the facility to

generate monthly payroll files for banks

transfer and according to labor law

requirements including WPS and other details.


SELFY is a combination of technology and

organizational change that enables users to

interact directly with their human resource data to

inquire, review and act upon transactions in the

workplace. SELFY promises a "paperless" office,

streamlined business processes, and the elimination

of "administrivia" for human resource staff because

employees and managers conduct basic

transactions via computer that were formerly

completed on paper forms and then processed by

HR staff.

SELFY creates a single, secure repository for

confidential HR information and processes. It

provides an easy-to-navigate environment that is

accessible by all employees, regardless of where

they are located 24 hours a day, 7 days a week.

Access rights for each employee are established by

HR and are typically determined by the employee's

position in the company organizational hierarchy,

department, and key job functions. SELFY is a

Bilingual portal that performs a channel between

the employees and the HR department. The portal

allows employees to view their vacations balances,

monthly transactions, salary slips …etc). Moreover

the employees can forward requests to change

their data like bank information, addresses and

certificates, in addition to requesting leaves, vacations, training which will be passed through

predefined workflows.

The Manager Self Service gives managers the necessary tools to play an active role in

managing their staff from completing appraisals to controlling vacations and leave approvals.

They can access real-time reports about employee vacations, leaves, career paths, and skills

gaps. These reports enable managers to make more informed decisions. Process workflows

help to monitor sensitive issues such as vacations approvals, leave approvals and employee

appraisals to ensure a working a more efficient, productive and organized environment

functioning within agreed policies and procedures.


TAMPO is a specialized time and attendance management system that helps to automate

company employee time management and time tracking related processes including logging

employee hours worked and exporting data into the payroll system. It helps organizations

eliminate paperwork and manual processes associated with time and attendance. It can be

integrated with any type of time clock terminals. TAMPO defines one or more shift types

determined either by time, type of work or employee, and includes start and end times, time

offs, breaks and week-ends. Processing of leaves and overtime and calculation of exact

number of hours worked is central to the shift management. TAMPO provides a link to the

payroll system so all transactions can be imported either manually or automatically.

TAMPO provides a list of reports such as the Daily Transactions report, Late Employees report,

Daily clock in and Exit report…etc.

TAMPO provides wide range of benefits

that facilities HR load like spending less time

on payroll, prevent buddy punching

and other time theft, prevent human

errors in bookkeeping, keeps employees

and managers informed, spend

less time and resources on paperwork,

stay on the right side of the law by linking it

with specialized disciplinary actions

module.


PROCESO offers a valuable opportunity to focus on work activities and goals, to identify and

correct existing problems, and to encourage better future performance. Thus the performance

of the whole organization is enhanced, it helps organizations to plan and manage their

employees by measuring staff productivity and performance. PROCESO module saves time

and effort that organizations usually spend on employee evaluation. Using this module, users

can setup any type of appraisal method such as Scorecard evaluation, 180 degree appraisal,

360 degree appraisal, and 270 degree appraisal, with the ability to include customers or any

one from outside the organization into the evaluation process.


Analyzo is your information command center. It provides a set of custom metrics, and

dashboards, which can be used to measure employee objectives, efficiency, and

effectiveness without the need for any programming expertise. Dashboards allow you to

capture and report specific data points from within the organization, thus providing a

"snapshot" of performance. The generated charts include the most commonly used 2D and

3D chart types, including XY and financial charts. With advanced charting features like custom

axes, annotations, markers, legends, and constant lines, you can create any chart you need.

Any new charts can be saved in your database and becomes immediately available to you

or any other users you assign it to.


TEXTO is a short messaging services (SMS) which provides automatic SMS notifications or

manual SMS announcements, it helps HR to send urgent and important notifications

Signature Methodology

Implementation - HCIS Man days

TALENTO - Human Capital Management System 20

SALARIO - Payroll & Personnel Management System 30

SELFY - Employee & Manager Self Services 5

TAMPO - Time & Attendance Management system 5

ANALYZO - BI Dashboards 5

TEXTO - Mobile Phone Notification System 5

TOTAL Implementation 70

At this stage the customer team acknowledges that they do not yet have the detailed knowledge of

product capabilities required to effectively map complex business processes against product functionality. As the client team becomes more aware of these capabilities, they will become better able to architect innovative solutions to identified business problems. With that in mind, the implementation may, to some extent, evolve through the life of the project and this evolution cannot be effectively planned for at this stage. Any cost estimates are to deliver the solution as discussed to date and the client accepts this may change as the project proceeds.

1. Due to the limited nature of the information at our disposal this estimate is offered in good faith, errors

and omissions excepted and as a budgetary estimate to support the procurement process.

2. All training costs assume we operate a "train the trainer" approach. This involves educating super users who then take responsibility for training the rest of the team up to the required standard.

3. The business is able to bend and mold its process and ways of working to allow implementation of

the HRMS software without any modification of the underlying code, database structure or process flows.

4. The client management team has a solid understanding of their own business in terms of processes and system requirements and is able to articulate these to our consultants in a way that allows us to build a viable system.

5. No special efforts have been estimated here for any special reports apart from the ones provided as standard in the system.

Project Plan

HC


Customer support organization includes highly trained professionals, all of whom have the broad knowledge base required to resolve customer inquiries accurately and quickly. Our customer support

staffs have expert understanding of all applications, Microsoft technology and operating systems.

The Maintenance shall not include any other software, networks, hardware, Data Backup, connections or electrical current.

Maintenance Service will start from the date of finishing the implementation and will be valid for 12 months effectively from the starting date mentioned above.

Customer Support will be through a. Phone call

b. Email

c. Fax

d. Visits

e. Online support

Implementation will not be included in the Annual Maintenance contract, and any additional implementation will be charged separately.

Training will not be included in the Annual Maintenance Contract, and any additional training will be charged separately.

The AMC will cover Software changes required due to version change on the client/ server side development tools, system recovery due to failures, data correction and manipulation in case of failures and user support in case of technical difficulties. All of these services will be provided for the Software only and not for the hardware, networking or the RDBMS server.

The Annual Maintenance for the product will be charged at a percentage of the license as detailed in the commercial proposal. The AMC period shall start from the date of expiry of the warranty period. The AMC shall be payable in advance for the AMC year after the warranty period.

Technical Support

HC


Our Clients

HC


Contact Us

HC

Email: [email protected]

Telephone: +966 11 240 2688

PO Box: 11978 Riyadh, 11323, KSA

Fax: +966 11 8102289

Website: www.zetalents.com