h magazine issue 2

1

launch dvdJodie’s balancing actSix in the citySocial spy Park Hyatt SydneyClub Med Lindeman Island Strawberry fields foreverFBi works with The Hotel School Sydney

hTHE HOTEL SCHOOL SYDNEY MAGAZINE ISSuE TwO SuMMEr 2011

RE

GIS

TER

FOR

OPEN

DAY

2011 FO

R Y

OU

R CHANCE

TO

WIN*co

nditio

ns

appl

y $TUITION GRANTS

WIN 1 OF 3

2 THE HOTEL SCHOOL SYDNEY SuMMEr 2011

MULPHA

Mulpha Australia acquires, develops and manages premium property and lifestyle investments including resorts, hotels, a hotel school and residential and commercial developments. Mulpha is a generous supporter of medical research, children’s charities, Great Barrier Reef scientific projects, the arts and education. www.mulpha.com.au

Mulpha Australia’s primary assets and investments include:

3

from the editorHErE wE ArE AGAIN

Hello students, graduates and friends. 2011 is here and I wish you all a great and successful year ahead and beyond. We launched h in 2010 and here we are with our second issue, Summer 2011. We welcome the arrival of our new students this semester and look forward to assisting them in reaching their personal and professional goals. We also welcome the return of our Internship students who for the past 6 months have been balancing work/life and dare I say it study. And we do not forget the class of 2011 who return to complete the journey they started 2 years ago, their degree! h is written in the true spirit of you, The Hotel School Sydney student, and with THSS in its 22nd year we have reason to celebrate. This issue of h focuses a lot more on the success in the workplace, commitment to study and what true determination can achieve. Yes! These were met with challenges, obstacles and possibly self actualisation. Sorry! Couldn’t resist a reference to Maslow. Rewards as we know are based on merit and hard work. Having observed the industries global trends and changes with our very own growth in Australia,

I believe 2011 could be one of our strongest years, in terms of tourism, conferences, events and domestic travelling. We must take into consideration the efforts Tourism Australia and NSW generated late last year, and look positively forward to what the next 24 months will bring to Australia’s Hospitality and Tourism Industry. From an employment perspective this should increase the number of jobs available. With The Hotel School Sydney embracing social media, we encourage you to join and follow us through facebook on www.facebook/laurence.luxford and share your thoughts and network with classmates, friends, graduates and industry personnel. I personally will be keeping you all updated, connected, in touch and in the know with THSS and can’t wait to hear from you. We all have ambitions. Some more adventurous then others. So let’s enjoy this part of the journey together “wHAT wOuLD

LIfE bE If wE HAD NO

COurAGE TO ATTEMPT

ANYTHING? vincent van gogh

laurence luxford

editor

h magazine

”


03 From the editor

07 From the director

08 An introduction to The Hotel School Sydney DVD

10 Six in the city

12 HSS fact file

15 Internship

16 Internship with The Park Hyatt Sydney

18 Internship organisations 2010 + 2011

19 Live the Life

20 Strawberry fields forever

22 Cover Story President Jodie Green’s balancing act

26 Career Day 2010

28 FBi radio

30 Win 1 of 3 $2000 tuition grants + Open Day 2010

32 Alumni update with Anne McCrory

34 Careers Advisors and Hospitality Teachers’ Lunch

36 Social spy

38 Boarding passes please

THE HOTEL SCHOOL SYDNEY MAGAZINE

ISSuE TwO SuMMEr 2011

cont

ents

when you leave The Hotel School Sydney we will find you

Students - past and present join us on facebook and connect with The Hotel School Sydney. www.facebook/laurence.luxford

simon blackman

toga hospitality

page 10

5

balancing act22 Meet Jodie Green - President of The Hotel School Sydney Student Representative Council

next issue Kate Humphrey on the rise (see Teachers’ Lunch photo below next to Laurence Luxford)

Singapore in a snap shot

Where in the world are you

Your chance to win a luxury getaway

designShelley wales Level 2, 348 Kent St Sydney 2000 t 61-2 8297 8000 e [email protected] www.ideatoaction.com.au

photographyJosh Hill m 0421 077 079 e [email protected] www.joshhillphotography.com

advertisingLaurence Luxford t 61-2 8249 3200 e [email protected]

disclaimer

All material published in h is copyrighted and no part of this publication may be reproduced without written permission of the editor. All photography in this publication, unless stated otherwise, is the work and property of The Hotel School Sydney.

jodie green page 22 careers advisors and hospitality teachers’ lunch page 34

phillip street entrance

fEATurE


h a y m a n . c o m . a u 1 8 0 0 0 7 5 1 7 5 r e s e r v a t i o n s @ h a y m a n . c o m . a u

7

from the directorFor many years Switzerland has been perceived as the long established home of hospitality education. We regard Australia as the new, innovative and strategic centre of tourism and hospitality education. Our infrastructure of world-class hotels and educational facilities, currency in curriculum, innovation in delivery and genuine Australian hospitality make for a great learning environment.

h magazine is published in the spirit of the above.

Each year we try to improve our teaching and learning environments. In 2010, our focus was concentrated in improving and perfecting our physical facilities with the acquisition of the former University and Schools Club on Phillip Street. Whilst many private colleges collapsed in 2009, given their reliance on international markets, our owners had the confidence and foresight to invest in our future - I am sure you will agree, the finished product has become a great strategic new home for our current, past and future students.

In 2011 our focus will be on continuous improvement and innovation. We will:

peter lewis

director

the hotel school sydney

+ Improve the overall teaching and learning experience for our current students+ Improve the participation and content of study tours to tourism destinations given the success of our Singapore event last year+ Trial the introduction of iPads for teaching and learning+ We have replaced all IT hardware/infrastructure for students and staff in 2011+ Introduce a fast track study option/summer school delivered by our staff on our premises by October 2011


The Hotel School Sydney delivers a Bachelor of Business in Hotel Management and is a unique partnership between Southern Cross University and Mulpha Australia.

The Hotel School Sydney Campus occupies the former home of the ‘University and Schools Club’ at 60 Phillip Street, Sydney.

Fine establishments which also call Phillip Street home are Chifley Tower, Supreme Court of New South Wales, Sydney Law School, Deutsche Bank, headquarters for Reserve Bank of Australia, Aurora Place and InterContinental Sydney

... PrOMOTE LITErACY, ArTISTIC AND SCIENTIfIC rESEArCH, AND TO PrOMOTE SOCIAL INTErACTION AND GOOD fELLOwSHIP...”first objectives of the university & schools club

60 PHILLIP STrEET

top LOCATION MAP HIGHLIGHTING PrOxIMITY TO SYDNEY’S MAJOr TOurIST ATTrACTIONS

above MAGNIfICENT SYDNEY HArbOur

SYDNEYOPERAHOUSE

GOVERNMENTHOUSE

THEROCKS

ROYALBOTANICGARDENS

HYDEPARK

CIRCULAR QUAY

TO S

YDN

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ARBO

UR B

RIDG

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BRIDGE ST

HUNTER ST

BENT ST

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CAHILL EXPRESSWAY

ALFRED ST

MARTIN PLACE

GROSVENOR ST

8 THE HOTEL SCHOOL SYDNEY AuTuMN 2010

INTErCONTINENTAL SYDNEY

“

9

DvD LAuNCHan introduction to


dvd was launched in

september 2010

during our annual career

advisors and hospitality

teachers’ lunch (see page

34). this dvd was created

to provide an overview of


through a medium that

would not only complement

who we are, but provide a

modern channel that

students frequently use.

we approached an old

idea, in the form of film,

and made it uniquely

the hotel school sydney.

filmed entirely on

location during orientation

week 2010 at the hotel

school sydney, sheraton

on the park, four points by

sheraton darling

harbour and

intercontinental

sydney.

with special thanks toParagon Design Group Pete, Imogen, Mike + VaughnThe Hotel School Sydney students Jodie Green + Mitchell Petropoulos The Hotel School Sydney graduates Kate Humphrey assistant manager

four points by sheraton darling harbour + Emily Harrison business development

executive - corporate meetings intercontinental sydney The Hotel School Sydney industry friends Simon Blackman toga hospitality - medina apartment hotels, vibe hotels,

travelodge hotels (australia & nz) and adina apartment hotels (europe)

Justin Barnes + Joanne McPhee sheraton on the park

Cathy Sinden + David Janz four points by sheraton darling harbour

Kathryn Millar westin sydney

Lynda Ugarte intercontinental sydney

And to all The Hotel School Sydney students who were filmed during the production. Your complimentary DVD copy available only through h.

If your complimentary DVD copy was not enclosed please contact Laurence Luxford t 61-2 8249 3200 e [email protected]


SIx inthe CITY

The Hotel School Sydney is proud of its industry networks and support. The relationships we form with hotel organisations are important because it allows us to keep a connection with an industry we promote through our delivery of our Bachelor of Business in Hotel Management. We are delighted to showcase 6 tourism and hospitality industry experts in this issue of h magazine.

These 6 tourism and hospitality experts were instrumental in our Introduction to The Hotel School Sydney DVD by endorsing our students and degree. They are also responsible for ongoing employment opportunities within their organisations for our students. Like The Hotel School Sydney they too expect a high level of standards and are committed in developing today’s student for rewarding careers in the tourism and hospitality industry.

These 6 tourism and hospitality industry experts are employed by some of the world’s most distinguished, successful and recognised hotel brands.

Debbie Simister National Director Talent Management & MobilityAccor Accommodation

Accor is proud of our association and partnership with The Hotel School Sydney. During the students internship placement, Accor has been impressed by their calibre, drive and commitment. These students are well prepared by the school, that places a high value on the industry experience

component of their study. Students form valuable relationships with industry, many of which result in employment opportunities post graduation.

“

“

Joanne McpheeAssistant Human resources Manager Sheraton on the Park

Sheraton on the Park understands the need for future hotel leaders to gain operational skills and ensure they reach their potential. The Hotel School Sydney internship program allows us the opportunity to develop rising stars into leaders of the future.

“

“

11

Simon blackman Training & Development ManagerToga Hospitality

Toga Hospitality is one of the largest accommodation providers in Australia and currently operates 50 strategically located apartment hotels and hotels in Australia, New Zealand and Europe. Toga attributes its continued growth and high performance results

to its greatest asset - its people. The culture at Toga promotes inspired performance, motivational leadership, family values, loyalty and provides great career paths.

“

Kathryn MillarHuman resources Manager westin Sydney

We see offering internship opportunities for our future hospitality professionals as a privilege. We are able to provide the student with invaluable practical experience required to complement their studies - an extraordinary beginning to their career. At The Westin

Sydney students are inspired to be their best.

“

“

Lynda ugarte Director of Human resourcesInterContinental Sydney

When real world experience is married with sound knowledge gained through further studies, the career result is always outstanding. We invest in great people and have numerous graduate career success stories to share within InterContinental

Sydney and InterContinental Hotels Group.

“

Cathy Sindenrecruitment & Training Managerfour Points by Sheraton

Personally and professionally I think The Hotel School Sydney students are the lifeblood of our industry.

“ “

“

“


hss file

Mozart was only 5 years old when he wrote the music of “Twinkle, Twinkle Little Star.”

venetian blinds were invented in Japan

A human blinks their eyes 25 times a minute

The electric chair was invented by a dentist

The can opener was invented 48 years after cans were introduced

Soccer is the most attended or watched sport in the worldThe blood of an

octopus is blue

Only one of the Seven

ANCIENT Wonders of

the World still

survives: the Great

Pyramid of Giza

ON AvErAGE YOu brEATHE 23,000 TIMES A DAY Milk chocolate was invented by Daniel Peter, who sold the concept to his neighbour Henri Nestlé

The name of all the continents in the world ends with the same letter that they start with

Originally tomatoes were grown only for decoration and not for eating. It was thought that they were poisonous

13Th

e fe

ar o

f the

num

ber

is k

now

n as

tris

kaid

ekap

hobi

a

111,

111,

111

x 11

1,11

1,11

1 =

12,3

45,6

78,9

87,6

54,3

21

13

hss file

$6,400The cost of raising a medium-size dog to the age of 11

Many many years ago in scotland, a new game was invented. it was ruled Gentlemen Only. Ladies forbidden. thus the word GOLf entered into the english language

In Shakespeare’s time, mattresses were secured on bed frames by ropes. when you pulled on the ropes the mattress tightened, making the bed firmer to sleep on. Hence the phrase “Good night, sleep tight”

all polar bears are left handed A CrOCODILE CANNOT STICK ITS TONGuE OuT

A SNAIL CAN SLEEP fOr THrEE YEArS

IntellIgent people have more zInc and copper In theIr haIr


Sheraton on the Park, Sydney, AustraliaThe Westin Sydney, AustraliaFour Points by Sheraton Darling Harbour, Sydney, AustraliaThe Westin Melbourne, AustraliaFour Points by Sheraton Geelong, AustraliaSheraton Mirage Resort & Spa, Gold Coast, AustraliaSheraton Mirage Port Douglas, Australia

Sheraton Noosa Resort and Spa, AustraliaSheraton Fiji Resort, FijiSheraton Denarau Villas, FijiThe Westin Denarau Island Resort & Spa, FijiLe Meridien Noumea, New CaledoniaLe Meridien Ile Des Pins, New CaledoniaThe Westin Auckland Lighter Quay, New Zealand

Starwood Hotels & Resorts

worldwideWork, Stay & Play with a truly global hotel company and reach your potential by living the life you dream of through the spectacular world of Starwood.

Whether your dream job is located in the hustle and bustle in one of the world’s most renowned cities or off the beaten path in a more remote location, Starwood showcases options for you worldwide.

APPLY ONLINEwww.starwood.jobs

15

INTErNSHIP

How the program works + Internship is a period of industry experience that is a mandatory part of the Bachelor of Business in Hotel Management program

+ In order to meet the industry experience and academic requirements students are required to satisfactorily complete 6 months and acrue 600 hours industry experience in one organisation, as well as all corresponding university assessments

+ Students seek a position within all aspects of the tourism and hospitality industry. Suitable employers include: hotels, resorts, restaurants, bars, catering services, clubs and casinos

+ Students generally undertake Internship in July or January. If they are returning to study they may be retained as a member of staff.

+ Students may work in a casual, part-time or full time position to meet organisational needs

+ Internship constitutes paid employment within the tourism and hospitality industry. The student enters into an employment agreement that is governed by the award or enterprise agreement relevant to the organisation

+ Organisations have the opportunity to select and recruit students through traditional selection processes

benefits to you as host organisation + Freedom to place the student where you choose within your organisation, allowing you to achieve maximum benefit

+ After completing Internship the student may remain as a member of your staff

+ No contracts and no reports to write. Simply complete one brief performance evaluation towards the end of Internship

+ Play a key role in educating future industry professionals

work Integrated Learning (wIL) is the term given to a university program that integrates learning with its application in the workplace. Internship is one form of wIL and is a period of observing, learning and practicing in a business environment. Students are given the opportunity to effectively integrate theory with the practice and responsibility of the workforce.

The Hotel School Sydney (THSS) provides this experience through the Internship Program, a co-operative work-study venture between tourism and hospitality organisations and THSS. Much of the success of the Internship program has come from the strong relationships developed with industry over the last 20 years.

businesses that choose to participate in THSS’s Internship program not only contribute to developing a student’s professional education but also reap the benefits from having an enthusiastic and focused student as

part of their team.

above YEAr 1 STuDENT ELISE bAILEY LEArNING COCKTAIL DESIGN

LEArN vALuAbLE INDuSTrY SKILLS TO

KICK-STArT YOur

CArEEr

vashti stivalmanager-work integrated learning


benefits to students+ Exposed to current industry recruitment practices

+ Develop a greater awareness of employer expectations

+ The ability to gain “hands-on” skills and experience

+ Gain an understanding of the nature and requirements of the tourism and hospitality business environment

+ Gain workplace competencies and experience before entering the competitive job market

+ Start to build a network of contacts within the industry

fOr furTHEr INfOrMATION PLEASE CONTACT Vashti Stival wOrK INTEGrATED LEArNING MANAGEr 02 8249 3217 or email [email protected]

The Park Hyatt Sydney is one of a number of organisations participating in The Hotel School Sydney’s work Integrated Learning Program. Positioned on the waters edge of Sydney Harbour, the 5 star luxury hotel boasts 155 guest rooms and suites, with private balconies with views overlooking Sydney’s spectacular harbour, Opera House and/or Sydney Harbour bridge.

facilities include harbourkitchen&bar, harbourbar, littlekitchen, Club bar, Iluka Spa, 7 function rooms, 24-hour reception, dedicated 24-hour butler service, Concierge service, business services, valet laundry service, 24-hour room service and fitness centre with rooftop pool.

Work Integrated Learning Manager, Vashti Stival, caught up with Sarah and Victoria to gain some insight into their Internship.

2011 Internship dates

20 JuNE - 31 DECEMbEr

Students recommence on-campus studies in

mid Feb 2012, allowing you to extend their

employment to suit your organisational needs.

top PArK HYATT SYDNEY OvErLOOKING

SYDNEY OPErA HOuSE IS A PArT Of THE

HOTEL SCHOOL SYDNEY INTErNSHIP PrOGrAM

rECEPTION

Sarah Endres

17

why did you choose Park Hyatt Sydney to complete your Internship?Sarah and Victoria indicated several factors including the international reputation of the Hyatt brand; the emphasis on creating an individualised experience for all guests; and being a boutique hotel, the ability to interact with regular guests, VIPs and long stay guests. Victoria added, “When I arrived for my interview, the staff were happy, helpful and most importantly, were having fun. I have since found the Park Hyatt to have a lovely working atmosphere, with supportive managers as well as colleagues”.

what do you do?V The communications department is located back-of-house, within the front office department. I answer phone calls, make wake-up calls, reply to or forward emails, make restaurant reservations, take in-room dining orders, order amenities for guests and action guest requests. I also deliver guest messages, send and receive jobs to and from engineering and housekeeping, complete tasks for sales and marketing.S The reception is located front-of-house, within the front office department. As a receptionist, my role is primarily to check-in and check-out guests to the hotel. I deal directly face-to-face with guests, interacting with them throughout their stay and assisting in making their stay memorable and enjoyable.

what skills and attributes are required to work on reception? V You need to be sincere, as your body language and tone are transferred through the phone. Listening skills are important. It’s what you do the most. You need to prioritise. In busy periods there is a long list of requests. There’s a lot of information to learn. We are the hotel operator, housekeeping, butler service, in-room dining and restaurant reservations. S To be a receptionist you need a high level of people skills to be able to interact and deal with people and different situations. Communication skills are essential.

what do you like most about your job?Both girls enjoyed interacting and engaging with people, meeting new people every day, adding that “their colleagues are lovely people and make Park Hyatt Sydney a great place to work”.

where would we find you on your day off?V Either sleeping in and recuperating energy or going for a jog to soak up some sun. S Spending time with friends, shopping or relaxing at home.

And finally…you never leave home without… V Double-checking my roster, and packing a few snacks, possibly some baked goods for the front office manager. S Hand cream and lip balm

INTErNSHIP 2010 at parK hyatt sydney

GuEST SErvICES OffICEr COMMuNICATIONS

Victoria Irvine


ANZ Stadium

Bondi Hotel

Brampton Island Resort

Brighton Le Sands RSL

Caroline Bay Brasseries & Functions Centre

Citigate Central

Club Med Lindeman Island

Courtyard by Marriott North Ryde

Crowne Plaza Coogee Beach

Crowne Plaza Parramatta

Daintree Eco Lodge & Spa

Daydream Island Resort

Diamant Hotel Sydney

Dunk Island Resort

Eastern Cross

Four Points by Sheraton

2010/2011 INTErNSHIP OrGANISATIONS

InterContinental Bangkok Hotel

InterContinental Sydney

International Conferences & Events

Jamaica Blue

Jonah’s

Lake Louise Inn

Marco Polo Wuhan

Menzies Hotel

Meriton Serviced Apartments

Merivale

MIRVAC Hotels & Resorts

Moon Bay Café

Newland Travel Agent

North Sydney Harbourview Hotel

Oaks Goldsbrough Apartments

Oaks Maestri Towers

left INTErCONTINENTAL SYDNEY

Middle vOYAGES HOTELS AND

rESOrTS

above HYATT rEGENCY

SANCTuArY COvE

Sea Temple Palm Cove

Sebel Parramatta

Sebel Pier One Sydney

Sebel Resort & Spa Hawkesbury Valley

Sebel Surry Hills

Shangri-La Hotel Sydney

Sheraton on the Park

Sofitel Sydney Wentworth

Star City

Stars Palace

Student Travel Schools

Swissotel Sydney

Sydney Convention & Exhibition Centre

Sydney Harbour Marriott

The Helena May

Tommy Africas

University House

Vibe Hotel

Voyages Ayers Rock

West Pennant Hills Sports Club

Westin Melbourne

Westin Sydney

Four Seasons Hotel Sydney

Fraser Suites Sydney

Hamilton Island Resort

Harbour Rocks Hotel

Hayman

Hilton Sydney

Hog’s Breath Cafe

Holiday Inn Darling Harbour

Holiday Inn Potts Point

Hyatt Regency Guam

InterContinental Asiana Saigon

Observatory Hotel

Outback Pioneer Hotel

Outback Steakhouse Restaurant

Park Hyatt Sydney

Pie in the Sky Bakery

Radisson Blu Hotel Berlin

Radisson Hotel & Suites Sydney

Ravesi’s Bondi Beach

Royal Automobile Club of Australia

Rydges Campbelltown

Rydges North Sydney

19

Hotel guests have always had high expectations on the upkeep and presentation of guest rooms. Be it for business or pleasure a hotel room always needs to create a home away from home experience that is clean, warm and inviting with enough amenities to pacify even the fussy ones.

With James’ ambition we will no doubt be hearing soon about his progression into management, actually... “soon” is here! Let’s hear what Club Med Lindeman Island Housekeeping manager, Vikki Hill, had to say about James:

James has proven himself in a very short time to be such a valuable part of our team. James has exceeded in all he does and goes out of his way to help other members of our team to achieve results.

James works 8 hours a day in housekeeping and then 5-6 hours in the resort’s dining & entertainment area with guests, participating in shows at night and helping run the entertainment games. On top of all this, there are late night rehearsals a couple of times a week.

James, on his own initiative, jumps in to help clear glasses in the bar area and around the theatre after the shows. I have had several other Managers approach me, praising James for all he does and his great attitude. James arrives for work every morning with a smile on his face. He is a pleasure to have in my department and is well liked by all staff members. I am pleased to add, due to his positive attitude and natural competence for the job, James has just commenced training as Housekeeping Supervisor.

James was the August 2010 winner of Intern of the Month, a WIL initiative to recognise and reward students during their internship

wHO SAID A HOuSEKEEPEr ONLY

wOrKED bEHIND- THE-SCENES? AS PArT

Of HIS INTErNSHIP THIS SEMESTEr JAMES

SAINT HAS LANDED THE PErfECT JOb. JAMES’

DETErMINATION TO uSE THE OPPOrTuNITIES INTrODuCED TO HIM

THrOuGH THE wIL INTErNSHIP PrOGrAM

ArE ALrEADY PAYING Off.

INTErNSHIP 2010 at club Med lindeMan island

rOOM ATTENDANT

James Saint

“

“


STrAwbErrYfIELDS

COCKTAILS

forever

21

STrAwbErrYfIELDS Strawberries, when

growing, appear to be

strewn among the leaves

of the plant (by runners).

The plant is believed

to have had the name

of ‘strewberry’ initially

which was later changed

to strawberry.

Legend has it that if

you break a double

strawberry in half and

share it with someone

special you will fall in

love with each other.

The strawberry was

once symbol for venus,

the Goddess of Love,

due to its heart shape

and red colour.

ingredients 50ml white rum 10ml freshly squeezed lime juice 5 or so ripe strawberries (depending on size) Sugar syrup to taste Strawberry to garnish

To make sugar syrup Stir 500g sugar into 250ml water and bring to boil, stirring constantly. Cool and refrigerate method Prepare the glass by polishing it and adding ice cubes to chill it

You can make this cocktail in a shaker however for best results make it in a blender

Blend the ingredients with four ice cubes until the ice is well crushed

Pour the mixture into a chilled cocktail glass and garnish with a strawberry

note Traditionally a daiquiri requires you to dip your glass in salt; we suggest dipping your glass in sugar crystals

try these other variations Try mango, lychee or watermelon

strawberry daiquiriforever


COvEr STOrY

name Jodie Green

year Class of 2010

hometown rous Mill NSw

workplace Sheraton on the ParkGallery Tea Lounge Manager

23

Coming from her home town in Rous Mill, south-east Lismore, this young girl is far from country. Jodie enrolled into the class of ‘07, after finding out about THSS in the UAC guide. After further research, Jodie was determined to study at THSS.

Jodie became President of the Student Representative Council (SRC) in 2010. Jodie learnt that planning and managing student events was definitely for her. She commenced co-ordinating social events, charity fundraisers including Jeans for Genes Day + Youth Off The Streets as well as co-ordinating monthly SRC meetings. Jodie and fellow SRC members have been successful in raising the SRC profile. They leave a benchmark for the new President to follow with New Year recommendations ready for implementation.

Besides being the SRC President, Jodie also was a committed Student Mentor and formed great friendships through this process. One of Jodie’s mentees was successful in gaining an internship position at Sheraton on the Park. Jodie is currently Manager of The Gallery Tea Lounge also at Sheraton on the Park.

Jodie was the voice of The Hotel School Sydney on FBi 94.5FM with fellow classmate Mitchell Petropoulos (see page 29). Jodie successfully balanced university studies with a broadcast series that aired monthly. Asking Jodie about the experience, she said

“I was fortunate to gain an inside look to another industry that had elements of what I was studying. It had links to events and sales and marketing that I enjoyed”.

Jodie also became the face of The Hotel School Sydney DVD (see page 8). Jodie experienced the complexity of putting together this production.

We look forward to following Jodie’s success outside The Hotel School Sydney. h magazine will check up on Jodie in 2011 to see exactly what she has been up to since graduating in 2010

balancing actreaders were introduced to Jodie Green last year with the launch issue of h magazine. Let’s see what this motivated and energetic 21 year-old Hotel School Sydney student has been up to since then.


LIvE THE LIfE

The Hotel School Sydney together with InterContinental Sydney is offering a unique experience.

Go behind the scenes of this leading 5-star luxury hotel and school. what is a 5-star hotel

environment like? Experience and deliver service and excellence during the program.

Current Year 10, 11 or 12 students with a passionate interest in the hotel industry may apply for the 2-day live the life program. Inclusive of one night’s luxury accommodation at InterContinental Sydney.Terms and conditions apply. Numbers strictly limited.

fOr furTHEr INfOrMATION PLEASE CONTACT Anne McCrory Business Development Phone 02 8249 3200 or email [email protected]

See your future in tourism & hospitality management? Take this rare opportunity to see it through our eyes. It’s worth a look.


2010

CA

rEE

rS

DA

YCareers Day is

organised through The

Hotel School Sydney

work Integrated

Learning Program as

a way for Year One

Students to interact

with industry in an

informal and friendly

setting.

Students are able

to network with

industry, learn about

organisations and

discuss career paths

within the tourism and

hospitality industry

with current

professionals. Students

are able to discuss

potential employment

opportunities,

internships and

graduate programs at

The Careers Day

in preparation for

their career in the

hospitality industry.

27

thank youto the following organisations for supporting the event and making the day a great success.

Accor Hospitality

ANZ Stadium

CCUSA

Club Med Lindeman Island

Development in Motion Pty Ltd

Doltone House

Eight Hotels Australia

Four Seasons Hotel Sydney

Fraser Suites Sydney

Hayman Great Barrier Reef

Hideaway Resorts Pty Ltd

Hilton Sydney

InterContinental Hotels Group

Merivale

Mirvac

North Sydney Harbourview Hotel

Park Hyatt Sydney

Radisson Plaza Hotel Sydney

Rydges Hotels & Resorts

Shangri-La Hotel Sydney

Star City

Starwood Hotels

Swissotel Sydney

Sydney Convention & Exhibition Centre

Sydney Harbour Marriott

The Observatory Hotel

Toga Hospitality

Voyages Hotels & Resorts


above SuSANNAH MALYON, MITCHELL PETrOPOuLOS, JODIE GrEEN, MELANIE vALKENburG + ErIN fLANAGAN

fbI

“GrEAT ExPErIENCE

GrEAT STATION

GrEAT PEOPLE TO wOrK

wITH” JODIE GrEEN

“AMAZING I NEvEr THOuGHT

I wOuLD bE ON rADIO”

MITCHELL PETrOPOuLOS

29

The Hotel School Sydney joined fbi 94.5fM in January 2010 and our involvement has become a special and unique community partnership.

As Sydney’s only independent youth radio station, supporting a large percentage of Australian talent, we are excited to hear the success FBi continues to receive and are proud to be connected to their listening audience.

FBi was responsible for the “Jodie and Mitchell Show”. It was not called that but they both thought it was. Susannah, (pictured) put together a series of on-air segments that allowed FBi listeners to following 3rd year students, Jodie and Mitchell, as they shared their experiences of work and university life. This proved a favourite amongst THSS students, each student’s family and friends and most importantly it was a great learning experience for both Jodie and Mitchell.

for more information or how you can become a member of fbi 94.5fM, check out www.fbiradio.com and tune in

The Hotel School Sydney and the fbi

fbI


OPENDAY2010 The Hotel School Sydney opened its doors to students, families and friends on 18 September for OPEN DAY in The Treasury at InterContinental Sydney. It’s main focus is to provide information on The Hotel School Sydney’s Bachelor of Business in Hotel Management.

OPEN DAY brings lecturers, current and graduated students together to discuss the degree with potential students and parents and answer many questions on studying at THSS. The benefit of having students present is valuable as they are all employed by various hotel organisations in Australia and comfortably discuss work and university life.

rEGISTEr YOur ATTENDANCE fOr OPEN DAY 2011 ON SATurDAY 17 SEPTEMbEr AND YOu COuLD wIN 1 Of 3 $2000 TuITION GrANTS

Conditions You must enrol and be accepted into The Bachelor of Business in Hotel Management with The Hotel School Sydney for 2012-13. To register your attendance and for more information email your full name, high school and current year to [email protected].

To receive one of these tuition grants you must be present on the day in person. Non trasferable and not redeemable for cash.

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ALuMNI

Graduates from THSS can be found working around the globe. THSA offers a range of events, services and publications to allow graduates to stay connected with the university, remain in contact with one another and benefit from belonging to our Alumni network.

As a member of THSA you can

The Hotel School Sydney is proud to have played a part in the professional education of 1800 graduates over the past 21 years. we now welcome all of you to join the NEw Hotel School Alumni (THSA) and follow us through facebook on www.facebook/laurence.luxford (see page 3).

name Sophie Cottom Class of 1989

position Manager Acquisitions & Development

company Starwood Asia Pacific Hotels and resorts

+ Attend Alumni and networking events. Our last exciting event was held at The Ivy Penthouse in October 2010. It was a fantastic night giving Alumni the chance to reunite with old friends and create new networks.

+ Stay connected with life at The Hotel School Sydney and Southern Cross University through newsletters and magazines

+ Access Southern Cross University library services, including free remote access to Proquest 5000

+ Become involved in initiatives to help support current students

+ Inspire current students by becoming a Mentor and/or completing a Graduate Success Story

To join THSA or update your existing profile contact Anne McCrory Business Development & Alumni Services Phone 61-2 8249 3200 or e [email protected]

Once registered you will receive a Membership Card, Welcome Pack and THSA Quarterly Updates.

“ I’M bACK AND LOOKING fOrwArD TO rE-CONNECTING wITH YOu ALL”. anne mccrory

alumni services

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Did you always want to work in hospitality? I knew from a young age that I wanted to work in hospitality, although I couldn’t pinpoint exactly what prompted that choice. I could have never imagined doing what I do though, which is proof of the variety and breadth of positions available in the sector.

what was your first job? My first job was as a Front Office trainee at the Hotel du Palais in Biarritz, France. The Hotel is a Member of The Leading Hotels of the World. It was great insight into the importance of delivering quality customer service and creating memorable moments.

what was life like at THSS when you were studying? Busy! Although the schedule was structured. The links between study, work and life were manageable.

Did you work whilst you studied? I juggled part-time work at the Four Seasons Sydney, so never a dull moment. All the operational experience I gained has become useful in my more recent positions, so the sacrifice was worth it.

what was your first job after THSS? I was most fortunate to join a hotel consultancy business before graduating from THSS. Throughout the six years I spent with the company’s principals, I learnt a lot about the industry and more specifically how to analyse various hotels markets, forecast supply & demand scenario and prepare financial projections. This knowledge was certainly most useful when it came to transitioning to my current position.

what is your current role? I work as part of Starwood’s Asia Pacific Acquisitions & Development team, focused in the area of feasibility analysis.

what is involved in your role in development? what do you do? I analyse hotel markets and prepare financial projections for the purpose of underwriting for either existing or future projects that Starwood is interested in operating.

what book are you reading at the moment? The Jungle is Neutral: A Soldier’s Two-Year Escape from the Japanese Army by FS Chapman.

what is your favourite holiday destination? Can’t beat France and I still have so much to explore. But I am relishing discovering parts of Asia at the moment. I would recommend Luang Prabang in Laos to anyone with relaxation, nature, culture and great food in mind.

what is your favourite restaurant? L’Entrecote in Bordeaux, for the simplicity of the concept and the consistency of the delivery.

Are you still in touch with graduates from your year group? Not as many as I should.

Any advice for THSS graduates of 2010? Keep in touch with people. It’s amazing how small the industry is and how important those contacts can be


careers advisors luncheonIn September 2010, The Hotel School Sydney hosted the Careers Advisors and Hospitality Teachers’ Luncheon at InterContinental Sydney. The luncheon proved to be a great success with the talented and very funny Vince Sorrenti as guest MC for the day.

Entertainment continued during lunch with Vince’s humour and the amazing magic and memory skill of Nigel. During Nigel’s one hour performance and many clever tricks, he impressed the audience with his ability to remember the names of the 180 guests in the James Cook Ballroom during his performance.

Lunch was also an opportunity for Careers Advisors and Hospitality Teachers to network with each other, as well as meet with staff, graduates, industry managers and current students of The Hotel School Sydney. Tables were hosted by staff and Year 3 Student Mentors who were able to talk about the Bachelor of Business in Hotel Management and answer questions about The Hotel School Sydney.

During lunch we also took the great opportunity to launch our latest initiative ‘An Introduction to The Hotel School Sydney DVD’. (See page 9) This special screening was viewed for the first time and advance copies were given as part of the gift packs our guests received on arrival.

Plans are well underway for 2011 Careers Advisors and Hospitality Teachers’ Luncheon.

for more information please contact

anne mccrory email [email protected]

“A DAY wITHOuT

LAuGHTEr IS A DAY

wASTED? charlie chaplin

”

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careers advisors luncheon

THE HOTEL SCHOOL SYDNEY wISHES TO THANK Our

fAbuLOuS SuPPOrTErS wHO PrOvIDED AMAZING

LuCKY DOOr PrIZES

Luxury accommodation at Hayman Great Barrier Reef Luxury accommodation at InterContinental Sydney Luxury accommodation at Hyatt Regency Sanctuary Cove Selection of wines from Bimbadgen Estate Hunter Valley $300 travel voucher from World Travel Professionals


1 - 9 Uni Games 2010 10 Shelley Wales (designer) + Laurence Luxford (editor) h

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THSS TrAvELLED TO SINGAPOrE AS PArT Of THEIr TOurISM STuDIES

rEAD Our THIrD ISSuE Of h TO fIND OuT MOrE AbOuT THEIr ExPErIENCES IN SINGAPOrE

SYDNEY SINGAPOrE

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The Hotel School Sydney 117 Macquarie Street Sydney NSW Australia 2000 Phone 61-2 9240 1280 Fax 61-2 9240 1338 e-mail [email protected]

Teaching & Learning Centre 60 Phillip Street Sydney NSW Australia 2000 Phone 61-2 8249 3200 Fax 61-2 9240 1338 e-mail [email protected]

The Hotel School Gold Coast Opening soon SCU CRICOS Provider Nos:

NSW 01241G, WA 02621K, QLD 03135E Course Code 024239A

www.hotelschool.scu.edu.au

A unique partnership between Southern Cross university & Mulpha Australia

SYDNEY SINGAPOrEinspired?looking for direction?career change?seek university course options?determined?driven to succeed?regardless of whether you are a Year 9, 10, 11 or 12 year student, current student, university graduate or simply looking for a career change for further information please contact Laurence Luxford e-mail [email protected] www.hotelschool.scu.edu.au


OPEN DAY Saturday 17 September 2011 9am-1pm

The Treasury Room InterContinental Sydney 117 Macquarie Street Sydney NSW Australia

enrolling nowJuNE 2011 + fEbruArY 2012www.hotelschool.scu.edu.au

h magazine issue 2

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