guelph police service 2016 annual report · 4 ue pice service u ert your police service your police...

Guelph Police Service

ANNUAL REPORT 2016

Annual Report 2016

3Annual Report 2016

ContentsYour Police Service .............................4Mission and Vision ............................................ 4Organizational Structure ..................................5Letter from the Board Chair ........................... 6Letter from the Chief of Police .......................7

Overview of Offences in Guelph ...... 8Traffic Offences and Motor Vehicle Collisions ...........................................................11Cyber and Hate Crime ....................................12Ten-Year Trends ...............................................13

Guelph Police Service Activity ....... 15Calls for Service ...............................................15Service Activity and Quality Indicators ....... 19

Human Resources and Administration .......................... 21Personnel Complement ................................ 23Human Resources Highlights ...................... 26Awards .............................................................. 26

Notes

• Some statistics presented in this report may vary from previously published reports.

• All rates are per 100,000 population and rounded; variances are calculated using unrounded figures.

• Clearance rates are for all occurrences cleared that year regardless of the year in which they originally occurred, which may result in clearance rates of greater than 100%.

Trust

4 Annual Report 2016Guelph Police Service

Your Police Service

Your Police Service

MissionThrough partnerships, we are dedicated

to enhancing the quality of life and

ensuring the safety of all who live,

work and play in our safe and diverse

community.

VisionTo contribute to the positive growth

and development of our members

and our community by providing

leadership and innovative policing that

is effective, efficient, economical and

environmentally responsible.

Values We, the members of the Guelph Police Service, believe in:

Pridein ourselves, our work, and our community

Servicewith compassion and accountability

shared through integrity and mutual respect

Trust

5Annual Report 2016

Your Police Service

Organizational Structure

Guelph Police Services Board

Chief of PoliceInspectorExecutive Services

ProfessionalStandards

Public Information

Research andDevelopment

Legal Counsel

Legal Services and Access to Information

Deputy Chief of Police

InspectorNeighbour-

hoodServices

Patrol

Inspector Neighbour-

hoodServices

Field Support

InspectorInvestigative

Services

InspectorAdminis-

trativeSupport Services

ManagerHuman

ResourceServices

ManagerFinancial Services

ManagerInformation

SystemServices

Community Mobilization Canine

Domestic Violence High Risk

Court Services

Human Resource Services

FacilitiesInformation

System Services

Crime Analysis

Communi-cations

Drug Enforcement Data Services Payroll Financial

Services

Neighbour-hood Teams

Emergency Management

Forensic Identification

and Tech Crime

Property and Firearms

Professional Develop-ment and Recruiting

Fleet

Materials Management

Labour Relations

General Investiga-

tions, Special Projects

and FraudTactics

and Rescue

Traffic and School Safety Intelligence

Youth and Crime

Prevention

Serious Crime

Sexual Assault, Child

Abuse and Internet Child Exploitation


Your Police ServiceYour Police Service

LETTER FROM THE

Board Chair

T he Police Services Board is responsible for the effective governance of

all policy and financial matters related to Guelph Police Service. We are a five-member Board consisting of two members provincially appointed, two City of Guelph Council members appointed by resolution of Council, and one representative from the local community appointed by Council.

As Chair of the Board it is my honour to speak on their behalf and to urge all citizens to review this Annual Report.

The substance of this document speaks to the volume of service performed by the sworn and civilian personnel who work within the Guelph Police Service. It also verifies the slight increase in the Crime Severity Index as reported by Statistics Canada. After your review of the information in this report, it becomes clear that the work of this police service is complex and demanding in providing for the safety and well-being of the citizens of this great community. It is of immense value to our quality of life in Guelph. As one of those citizens, I am reassured by the quality services provided by our people.

Much of this work is not always obvious. It is not by chance or lack of intention that we concentrate our efforts on prevention of crime. This important initiative takes considerable effort and is often accomplished in collaboration with many of our strategic partners — both individuals and organizations. These collective prevention efforts with the health and education systems, social services entities, non-profit organizations, small business operators and the corporate world allow for significant reductions or avoidance of criminal activity that impacts everyone. We take purposeful action to engage these community partners in the identification and resolution of issues before they become part of the enforcement or legal systems. We therefore offer our thanks for these many partnerships and we resolve to continue in this work.

In some cases, enforcement is necessary. Therefore, it is not by chance that in 2016 we had over 63,000 calls for service. It is interesting that these calls were almost evenly distributed from all areas of the city — a fact that should dispel any misperception that crime or other issues are concentrated in a particular geographical area.

As we move forward in our work, please be aware of the key areas of concentration in our current Strategic Business Plan. Our Service is committed to quantifiable results in each of these initiatives. This is in keeping with our tradition of service to all citizens of Guelph, regardless of race, creed or sexual orientation.

Therefore, on behalf of our Board members, Judy Sorbara (Vice Chair), Mayor Cam Guthrie Councillor Christine Billings, and community representative Len Griffiths, I urge you to review this report. Each of us has the privilege of hearing many positive stories involving the connections of the community with the Guelph Police Service. We are committed to these connections as much as we are to the effective governance of the Service.

Don Drone, Chair Guelph Police Services Board

7Annual Report 2016

Your Police Service

LETTER FROM THE

Chief of Police

I t is my pleasure to present the 2016 Guelph Police Service Annual Report. The

Annual Report highlights the key trends and issues affecting our community as well as our major accomplishments over the last year. It also presents an overview of the services we continue to provide on a regular basis to ensure the safety of all of our community members.

There are several important trends to note in this report. In 2016, we experienced an increase in calls for service. We also saw an increase in the rate of certain types of crime. For instance, property crime, which includes break and enters, thefts, and mischief, rose significantly in 2016. It is important to note, however, that this may be due, in part, to an increase in the community’s use of CopLogic, the Guelph Police Service’s online crime reporting tool. In 2016 we also saw an increase in the amount of violent crime in the city. However, the percentage of violent crime clearance increased significantly during the same time period.

It is also important to note that certain criminal occurrences decreased in 2016. For example, Criminal Code traffic occurrences decreased in the

last year. We also saw a decrease in certain traffic offences and motor vehicle collisions. As a whole, the collection of these trends paint a picture of the complexities involved in policing the City of Guelph in our current environment.

When we look more closely at the statistics presented in this report, we see that only a small portion of the calls received by personnel were criminal in nature. This fact reveals the large number of calls the Service answers on a regular basis that are not related to crime. For example, our officers answer calls related to mental health issues, noise complaints, missing persons, and many other situations on a regular basis. It is also important to note that although the Service’s number of authorized personnel and officers increased in 2016, due to an increase in the population of the City of Guelph, the population per police officer ratio also rose. As a result, Guelph Police is experiencing increasing pressures on the services we provide.

2016 was the first year in our new 2016–2018 Strategic Business Plan and already we have made a great deal of progress on many of our

objectives. For instance, our Integrated Mobile Police and Crisis Team has effectively improved local response to mental health-related calls for service, referring individuals to services that can help them while also ensuring officers are able to handle calls efficiently.

Throughout the last year, we also worked on a number of other internal projects. In partnership with many corporate sponsors and dedicated volunteer groups, we hosted a successful 2016 Special Olympics Spring Games. Over the last year work continued on the construction of our new headquarters building and members voted in favour of changing the Service’s shift schedules to enhance member wellbeing and community safety and satisfaction.

As always, I continue to feel privileged to work in a vibrant community that supports the work of our Service. We are proud to serve the City of Guelph each and every day to ensure our residents are safe and to ensure that the city remains a fantastic place to live, work and play.

Jeff DeRuyter Chief of Police


Overview of Offences in Guelph


Total Crime Up by 11.7%, Property Crime Up by 19.3%

G uelph’s crime rate rose for the third year in a row in 2016, increasing by 11.7% to an overall crime rate of

5,318.9 offences per 100,000 population, or 7,010 offences in total (excluding criminal traffic violations). Crime clearance fell between 2015 and 2016 by 8.1%, to 49.2% of criminal occurrences being cleared, or ‘solved.’ Violent crime increased by 3.2%, the majority of this increase being the result of a rise in reported sex-related crimes, in particular sexual assault which rose from 63 reported incidents in 2015 to 106 in 2016. Violent crime clearance also rose in 2016, by 8.4% to 88.6% of violent crimes being cleared

Property crime rose sharply in 2016, by 19.3%, after increasing by only 0.8% in 2015. Increases were seen in a number of different property occurrence types. For instance, theft $5,000 or under from a motor vehicle increased by 56.6% from 623 reported occur-rences in 2015 to 986 in 2016; motor vehicle thefts increased by 45.7%, from 106 such

thefts in 2015 to 156 in 2016; and mischief increased by 668 to 803, an increase of 19%. Break and enters also rose by 16.3%. Some of the increases in reported property crimes may be attributable to an increase in the community’s use of CopLogic, the Guelph Police Service’s online crime reporting tool which can be used to report certain types of crime to police. For example, in 2015, 39.5% of reported thefts $5,000 or under from a motor vehicle were reported through CopLogic, while in 2016 50.8% of all such occurrences were reported using this tool, indicating that some of the increased crime in this area was already occurring but was not being reported until the availability of this online tool. Increased police efforts to raise public awareness of this crime may have also played a role in greater number of reports, but other impact as the result of police resources are unknown. In addition to the increase in reported property crime, property crime clearance decreased by 18.4% in 2016 to 25.2% of crimes being cleared.

9Annual Report 2016


Other criminal code occurrences fell between 2015 and 2016 by 2%, and clearance of these crimes increased by 3.5% to 95.6% of these crimes being cleared in 2016. Production and distribution of child pornography fell by 14.1%, and failure to reply with conditions by 9.8%. Failure to attend court increased by 14.6%. Controlled Drugs and Substances Act occurrences increased by 7.6%, while Youth Criminal Justice Act occurrences increased by 15.2%.

Guelph’s Crime Severity Index (CSI) also rose between 2015 and 2016. The overall CSI of 54.6 was a 5% increase from the year before when it was 48.4. The Violent CSI rose by 1% to 49.1 and the Non-Violent CSI rose by 12% to 56.5, one of the largest increases in the country (Source: Statistics Canada, Police-reported crime statistics in Canada, 2016; Police reported crime statistics in Canada, 2015).


Overview of Offences in GuelphOverview of Offences in Guelph

Criminal Offences 2015 2016 % Variance

Occurrences Clearance Occurrences Clearance Occurrence Rate

Clearance Rate Number Rate Number Rate % Number Rate Number Rate %

Total Criminal Code Excluding Traffic

6,211 4,761.6 3,328 53.6 7,010 5,318.9 3,452 49.2 11.7 -8.1

Total Violent Crime 1,013 776.6 828 81.7 1,056 801.3 936 88.6 3.2 8.4

Murder 1st Degree 2 1.5 3 150.0 1 0.8 0 0.0 -50.5 -100.0

Attempted Murder 2 1.5 2 100.0 1 0.8 1 100.0 -50.5 0.0

Sexual Violations 98 75.1 64 65.3 174 132.0 111 63.8 75.7 -2.3

Sexual Assault 63 48.3 38 60.3 106 80.4 63 59.4 66.5 -1.5

Assaults 503 385.6 433 86.1 501 380.1 465 92.8 -1.4 7.8

Violations Resulting In The Deprivation Of Freedom

25 19.2 25 100.0 16 12.1 16 100.0 -36.7 0.0

Criminal Harassment 112 85.9 103 92.0 103 78.2 108 104.9 -9.0 14.0

Utter Threats to Person 218 167.1 166 76.1 207 157.1 199 96.1 -6.0 26.2

Criminal Harassment 115 89.1 92 80.0 112 85.9 102 91.1 -3.6 13.8

Utter Threats to Person 172 133.3 146 84.9 202 154.9 163 80.7 16.2 -4.9

Total Property Crime 3,546 2,747.2 1,112 31.4 3,612 2,769.1 1,148 31.8 0.8 1.4

Arson 23 17.6 6 26.1 14 10.6 6 42.9 -39.8 64.3

Break and Enter 400 306.7 95 23.8 470 356.6 70 14.9 16.3 -37.3

Theft over $5,000 16 12.3 2 12.5 13 9.9 2 15.4 -19.6 23.1

Motor Vehicle Theft 106 81.3 27 25.5 156 118.4 20 12.8 45.7 -49.7

Theft $5,000 or under 994 762.0 153 15.4 1082 821.0 185 17.1 7.7 11.1

Theft $5,000 or under from a motor vehicle

623 477.6 20 3.2 986 748.1 22 2.2 56.6 -30.5

Shoplifting $5,000 or under 371 284.4 294 79.2 429 325.5 316 73.7 14.4 -7.0

Fraud 299 229.2 133 44.5 346 262.5 120 34.7 14.5 -22.0

Mischief 668 512.1 231 34.6 803 609.3 227 28.3 19.0 -18.3

Total Other Criminal Code 1,456 1,116.2 1,345 92.4 1,442 1,094.1 1,379 95.6 -2.0 3.5

Offensive Weapons 126 96.6 110 87.3 126 95.6 120 95.2 -1.0 9.1

Production/Distribution of Child Pornography

38 29.1 10 26.3 33 25.0 13 39.4 -14.1 49.7

Failure to Comply with Conditions

393 301.3 386 98.2 358 271.6 361 100.8 -9.8 2.7

Failure to Attend Court 177 135.7 178 100.6 205 155.5 205 100.0 14.6 -0.6

Breach of Probation 447 342.7 441 98.7 468 355.1 465 99.4 3.6 0.7

Breach of Probation 345 267.3 343 99.4 447 342.7 441 98.7 28.2 -0.8

Controlled Drugs and Substances Act

402 308.2 406 101.0 437 331.6 393 89.9 7.6 -11.0

Youth Criminal Justice Act 55 42.2 55 100.0 64 48.6 65 101.6 15.2 1.6

Not all crimes are shown for each crime category; all crimes are accounted for in the totals.

Source: Guelph Police Service Records Management System; population estimate from Statistics Canada.

11Annual Report 2016


Traffic Offences and Motor Vehicle Collisions

C riminal Code traffic occurrences decreased between 2015 and 2016 by 10.5%, from a rate of

176.6 per 100,000 population to 157.1. One of the largest decreases in these types of occurrences was for dangerous operation, which fell by 35.5%. The total number of Highway Traffic Act violations issued in 2016 rose by 16%, from 7,195 in 2015 to 8,434. Increases were seen in speeding, driving with no license, and driving with no validated

permit. Decreases were observed in driving with a handheld communication device and in driving with no validation on license plates.

There was one fatal motor vehicle collision in 2016, the same as 2015. Personal injury motor vehicle collisions fell by 7.9% between 2015 and 2016, from 445 to 414. Property damage collisions also decreased, by 14.8% to 2,278 in 2016, down from 2,646 in 2015.

Criminal Code Traffic Offences2015 2016 % Variance


Clearance RateNumber Rate Number Rate Number Rate Number Rate %

Total Criminal Code Traffic Crime 229 175.6 228 99.6 207 157.1 210 101.4 -10.5 1.9

Dangerous Operation 23 17.6 22 95.7 15 11.4 16 106.7 -35.5 11.5

Total Impaired 170 130.3 170 100.0 159 120.6 160 100.6 -7.4 0.6

Driving While Prohibited 15 11.5 16 106.7 15 11.4 15 100.0 -1.0 -6.3

Not all crimes are shown; all crimes are accounted for in the totals.

Source: Guelph Police Service Records Management System

Motor Vehicle Collisions

2015 2016 % Variance in RateMotor Vehicle Collisions Number Rate Number Rate

Fatality 1 0.8 1 0.8 -1.0

Personal Injury 445 341.2 414 314.1 -7.9

Property Damage 2,646 2,028.5 2,278 1,728.5 -14.8

Source: Guelph Police Service Records Management System and Accident Support Services International


Overview of Offences in GuelphOverview of Offences in Guelph

Highway Traffic Act Violations

2015 2016 % Variance in RateNumber Rate Number Rate

Total Highway Traffic Act (HTA) Violations 7,195 5,515.9 8,434 6,399.4 16.0

Drive Motor Vehicle, No Currently Validated Permit 414 317.4 501 380.1 19.8

Drive Motor Vehicle, No Validation on Plates 543 416.3 522 396.1 -4.9

Drive Motor Vehicle, No License 124 95.1 163 123.7 30.1

Drive Under Suspension 273 209.3 318 241.3 15.3

Drive, Hand-Held Communication Device 268 205.5 205 155.5 -24.3

Seat Belt Violation 113 86.6 124 94.1 8.6

Speeding 3,150 2,414.9 4,103 3,113.2 28.9

Careless Driving 317 243.0 347 263.3 8.3

Not all occurrences are shown in breakdown; all occurrences accounted for in the totals.

Source: Guelph Police Service Records Management System

Cyber and Hate Crime

B oth cyber and hate crime rose in 2016 after decreasing in 2015. Cybercrime rose by 24% to 205 occurrences, up

from 163 the previous year. Clearance of these crimes was 44% in 2016. The majority

of these crimes are related to unwanted contact, fraud, and child pornography. Hate crime occurrences increased from 1 reported crime in 2015 to 11 in 2016. The majority of hate crimes are related to incidents of graffiti.

2015 2016 % Variance


Clearance RateNumber Rate Number Rate % Number Rate Number Rate %

Cyber Crime1 163 125.0 36 22 205 155.5 91 44 24 101

Hate Crime2 1 0.8 0 0 11 8.3 2 18 989

1 A cyber crime is “a criminal offence involving a computer as the object of the crime or the tool used to commit a material component of the offence.” (Canadian Police College as quoted in Canadian Centre for Justice Statistics — Statistics Canada. 2010. Uniform Crime Reporting Incident-Based Survey. Ottawa.)

2 A hate crime is “a criminal violation motivated by hate, based on race, national or ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation or any other similar factor.” (Canadian Centre for Justice Statistics — Statistics Canada. 2010. Uniform Crime Reporting Incident-Based Survey. Ottawa.)



Ten-Year Trends

A lthough the Service’s number of authorized personnel and officers increased in 2016, the population

per police officer ratio in Guelph rose also, meaning there were more people per police officer in the Service due to the increase in the City’s population. The ratio of 671 people per officer is the highest it has been during the past 10 years. Sick hours per member

increased back to the level generally seen in previous years. Overtime hours per member increased for the fourth year in a row. The large increase in overtime between 2015 and 2016 was due to call outs to address short staffing as a result of vacancies and accommodations, and to an increase in the complexity and length of investigations carried out by officers.


Guelph Police Service ActivityOverview of Offences in Guelph

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 10-Year Average

Population, City of Guelph1 120,753 121,970 123,099 124,856 126,105 127,068 128,573 129,079 130,440 131,794 —

Authorized personnel (FTEs) 261.62 269.62 274.67 274.67 282.17 284.42 284.42 284.92 285.92 287.42 279.0

Authorized police officers (FTEs)

186 190 192 191 195 195 195 196.5 195.5 196.5 193.3

Population per police officer 649 640 641 654 647 652 659 657 667 671 653.7

Net operating expenditures ($millions)

25.7 27.2 28.7 30.1 31.3 32.4 34.0 34.7 35.7 37.4 31.7

Policing cost per capita ($) 213 224 233 241 248 255 264 269 274 284 250.5

Median response time (mins), Priority 1 calls2

6.6 8.0 4.5 5.3 4.5 4.3 4.3 5.6 6.6 6.6 n/a

Total crime rate3,4 4,809 4,822 5,317 4,807 4,402 4,560 4,346 4,381 4,624 5,303 n/a

Violent crime rate4 811 807 829 915 841 928 869 721 749 798 n/a

Property crime rate4 3,483 3,528 3,613 2,963 2,739 2,867 2,634 2,747 2,769 3,411 n/a

Crime clearance rate4 40 38 45 56 47 51 56 53 55 49 n/a

Violent crime clearance rate4 90 77 84 87 78 88 92 84 84 89 n/a

Property crime clearance rate4 20 21 25 33 25 29 32 31 32 25 n/a

Traffic Crime Rate4 176 192 214 198 212 207 156 177 176 157 n/a

Average sick time hours per member5

53 48 67 60 64 68 72 69 57 70 n/a

Average injured on duty hours per member

5 5 3 5 2 3 7 6 13 4 5.2

Average overtime hours per member

116 123 100 106 98 87 82 89 103 115 101.9

1 Population figures from 2001 to 2009 and 2011–2013 from Canadian Centre for Justice Statistics UCR 2 aggregate data; 2010 population estimate derived by the Guelph Police Service 2016 from Statistics Canada 2016 Census.

2 A change in the types of calls classified as Priority One has impacted on the resulting median response time after 2008; elimination of false alarms affected this measure from 2014 onward.

3 Total Criminal Code Occurrences excluding traffic violations.4 Beginning with 2009 data these figures are calculated using Guelph Police Service records only; data prior to 2009 are from a website extract

from Canadian Centre for Justice Statistics UCR 2 aggregate data, extracted July 20, 2010. Due to differing methods for calculating crime figures used for these two sources, the data presented for periods prior to 2009 are not comparable with data presented for 2009 and later.

5 Figure derived using new calculations starting with 2011; therefore statistics from 2011 on are not comparable with previous years.


Guelph Police Service Activity


Calls for Service

T his year’s calls for service were thoroughly explored in this year’s report titled Guelph Police Service

Calls for Service Trends 2012–2016 (note: some figures may be different in the present report due to differing methodology). In 2016, the Service dealt with 63,064 calls for service, up by 2.7% from 2015 which saw 61,356 calls. Those calls were fairly evenly distributed throughout the City, as seen in the graphic (right).

2016 Calls for Service (by zone, numbers and percent of total)

Zone 116,686 26.5%

Zone 214,15022.5%

Zone 315,48124.6%

Zone 413,06020.7%


Guelph Police Service ActivityGuelph Police Service Activity

The charts below reveal that the busiest month in 2016 was September, the busiest day of the week was Friday, and the busiest hour of the day was 3:00 pm.

Call Volume by Month6,500

6,000

5,500

5,000

4,500

4,000Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec.

Call Volume by Day of Week

10,500

10,000

9,500

9,000

8,500

8,000Sun. Mon. Tue. Wed. Thu. Fri. Sat.

Call Volume by Hour

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23



Calls for service are broken down into nine different priority types dependent on the urgency of the call. The table below shows the breakdown of calls by priority status. Although Priority 1 calls decreased between 2015 and 2016, Priority 2 through 4 calls increased. The biggest increase was in Priority 8 (proactive) calls, which went up by 44%. When comparing the number of calls for service dealt with by the Service against the

number of criminal occurrences during the year, 17.1% of calls for service were criminal in nature. Although this proportion is greater than what was seen in 2015 (12.2% of calls were criminal), which is in line with the increases observed in Guelph’s 2016 crime rate, this proportion still reveals the large volume of work the Service does that is not related to crime (e.g., mental health, by-law enforcement, missing persons, etc.).

Calls for Service by Priority Status 2015 2016 % Variance

1 Immediate 1,398 1,350 -3

2 Urgent 10,016 10,559 5

3 Prompt 5,835 6,190 6

4 As Zone Officer Becomes Available 12,748 13,731 8

5 Differential Police Response 1,496 1,452 -3

6 Collision Reporting Centre 1,132 1,126 -1

7 Officer Initiated 9,778 10,206 4

8 Proactive 366 527 44

9 Administrative (Communications Alert) 18,587 17,923 -4

Total 61,356 63,064 3


Guelph Police Service ActivityGuelph Police Service Activity

The amount of work done by officers that is not criminally related is further illustrated by examining the top 10 calls for service. For the last two years, “compassionate to locate” has been the top call type, a call which involves checking on the wellbeing of a person, following up on dropped 9-1-1 calls with no voice contact, and next of kin notifications. In 2016, the second most frequent call type was “suspicious person” and the third was “bylaw complaints” (note that it is estimated that in approximately 65% of bylaw occurrences, only bylaw officers respond to the calls).

Top 10 Calls for Service (Priority 1 through 4) by Year

2015 2016

Compassionate to Locate 1 (2,951) 1 (2,823)

Suspicious Person 3 (2,116) 2 (2,705)

Bylaw Complaint 2 (2,562) 3 (2,551)

Administrative/Routine Detail

4 (2,012) 4 (2,108)

Theft Under 5 (1,555) 5 (1,864)

Assist Other Service 7 (1,338) 6 (1,631)

Domestic 6 (1,501) 7 (1,544)

Driving Complaint 9 (1,109) 8 (1,367)

MVC PD 8 (1,129) 9 (1,124)

Unwanted Person 13 (870) 10 (1,030)

Dispute 10 (993) 11 ( 1,003)

Alarm 12 (947) 13 (978)

The subsequent table shows some further calls of interest. Of note is the large volume of calls that are related to mental health; in addition to “mentally ill person” calls, both “attempt suicide” and “compassionate to locate — check wellbeing” calls involve mental health (note that these calls are not inclusive of all calls for service that involve a mental health element).

Call Type 2015 2016

Mentally Ill Person 987 1,002

Attempt Suicide 269 263

Compassionate to Locate — Check Wellbeing

1,793 1,878

Intoxicated Person 841 646

Drugs 206 236

B&E — Residential 288 365

B&E — Commercial 84 105

Theft from Vehicles 388 499

Stolen Vehicles & Attempts 103 161

MVC — Property Damage 1,129 1,124

MVC — Personal Injury & Hit & Run

620 583

Impaired Driver 169 148



Service Activity and Quality Indicators

T he Service’s response time to Priority 1 calls for service was slightly faster in 2016, despite there being fewer such

calls in 2016 than 2015. The number of use of force incidents and levels of force used both increased in 2016. There was a 63.2% increase in public complaint investigations, along with

an increase in the number of those complaints that were either withdrawn or found to be unsubstantiated. Although the value of drugs seized decreased in 2016, the value of cash seized increased. Fewer Freedom of Information requests were processed in 2016, while the number of records checks processed rose.

2015 2016 % Variance

Priority One Calls for Service Number of Priority 1 Calls for Service* 1,398 1,350 -3.4

Median Response Time, Priority 1 Calls (minutes:seconds) 6:43 6:40 -0.7

Use of Force Number of Incidents 62 87 40.3

Levels of Force Used 171 222 29.8

Public Complaints — Investigations Total Complaints by Type 9 19 111.1

Police Officer Conduct 19 25 31.6

Service of the Police Service 0 6

Policies of the Police Service 0 0

Public Complaints — Resolutions** Withdrawn 3 8 166.7

Unsubstantiated 7 10 42.9

Customer Service Resolution 1 1 0.0

Informal Resolution 1 0 -100.0

Informal Discipline 1 1 0.0

Misconduct Hearing 0 1

Not Proceeded with 60 PSA 9 9 0.0

Drug Enforcement Value of Drugs Seized $344,573 $310,877 -9.8

Cash Seized $31,467 $45,603 44.9

Joint Forces Operations and Internal Task Forces*** 4 0 -100.0

Projects Resulting in Charges 3 -100.0

Freedom of Information (FOI) Requests 492 426 -13.4

Data Services

Number of Record Checks 6,239 6,373 2.1

Employment Clearance 3,994 4,075 2.0

Volunteer Clearance 2,245 2,298 2.4

Source: Units of the Guelph Police Service

* Figures different from previous reports due to differing calculation methods; only calls for which a response time was available included in calculations

**Not all complaints within a year may have been resolved that year.

***Changes in definitions of Joint Forces Operations and Internal Task Forces make year-to-year comparisons unavailable.


Human Resources and AdministrationGuelph Police Service Activity

Summary of the 2016–2018 Guelph Police Service Strategic Business Plan StatusPerformance Measure Status Green Yellow Red Total

1. Campaign for an improved local mental health and addictions response.

5 1 0 6

2. Implement proactive approaches to address violent crime. 4 1 0 5

3. Develop and implement a strategy focusing on property and drug-related crime.

10 1 2 13

4. Promote and enhance road safety in partnership with the public and community agencies.

3 0 0 3

5. Support victims of crime and tragic circumstance by engaging community partners.

3 0 0 3

6. Mutually engage with youth in Guelph’s communities. 3 1 1 5

7. Champion our community and our members. 9 1 0 10

8. Research and implement optimal staffing practices for the Guelph Police Service.

15 4 0 19

9. Utilize business intelligence tools to make evidence-based decisions.

5 1 0 6

10. Ensure fiscal responsibility while supporting community safety and the needs of our members.

5 0 0 5

11. Successfully complete the renovation and expansion of the Guelph Police Service headquarters building.

9 0 0 9

Information Technology Plan 8 1 1 10

Total 79 (84.0%)

11(11.7%)

4(4.3%)

94 (100%)

January 2017 Status 72.3% 24.5% 3.2%

Green Objective is progressing on schedule.

Yellow Progress on the objective is stalled.

Red Progress is not being made on the objective.


Human Resources and Administration


Human Resources 2014 2015

Population, City of Guelph 130,440 131,794

Authorized Personnel (FTEs) 285.92 287.42

Actual Personnel (FTEs) 278.42 286.67

Authorized Police Officers (FTEs) 195.5 196.5

Police Officer: Population Ratio (authorized FTEs)

1:667 1:671

Authorized Constables 154.5 155.5

Actual Constables 151.5 157.5

Overtime (hours) 28,676 32,946

Overtime per Member (hours) 102.9 114.9

Overtime Paid (hours) 16,645 20,087

Overtime Paid (%) 58 61

Cost of Overtime Paid $721,180 $881,779

Sick Time (hours) 16,035 19,960

Sick Time per Member (FTEs) (hours) 57.6 69.6

Injured on Duty (hours) 3,721 1,190

Injured on Duty per Member (FTEs) (hours)

13.4 4.2

Selected Cost Recovery 2015 2016

Alarm Fees $100,824 $106,000

Police Record Check Fees $208,790 $212,777

Financial and Material Resources 2015 2016

Net Approved Budget $36,443,100 $37,839,800

Net Operating Expenditures $35,717,325 $37,447,414

Policing Cost per Capita $274 $284


Human Resources and AdministrationHuman Resources and Administration

Authorized and Actual Personnel

2015 2016 % Variance (Authorized)

% Variance (Actual)Authorized Actual Authorized Actual

Police Complement – Total 195.5 193.5 196.5 199.5 1% 3%

Chief of Police 1 1 1 1 0% 0%

Deputy Chief of Police 1 1 1 1 0% 0%

Inspectors 5 5 5 5 0% 0%

Staff Sergeants 9 9 9 9 0% 0%

Sergeants 25 26 25 26 0% 0%

Constables 154.5 151.5 155.5 157.5 1% 4%

Civilian Complement – Total 90.42 84.92 90.92 87.17 1% 3%

Senior Leadership/Administration 8 8 10 10 25% 25%

Special Constables - Courts 12.7 12.7 12.7 12.7 0% 0%

Maintenance 4.77 4.77 4.77 4.77 0% 0%

Administration 64.95 59.45 63.45 59.7 -2% 0%

Total (FTEs) 285.92 278.42 287.42 286.67 1% 3%



Personnel ComplementPERMANENT EMPLOYEES AS OF DECEMBER 31, 2016

Police CivilianMale Female Male Female Full

TimePart Time/Job Share

Chief of Police 1 1

Executive Assistant 1 1 Legal Counsel; Legal Services and Access to Information 2 2 Executive Services Inspector 1 1 Professional Standards Sergeant 1 1 Research Analyst; Research Assistant 1 2 2 1Public Information Officer (Constable) 1 1

Deputy Chief of Police 1 1

Neighbourhood Services - Patrol Inspector 1 1

Administrative Assistant 1 1Crime Analyst 1 1 Neighbourhood Teams Staff Sergeant 4 1 5

Neighbourhood Teams Sergeant 8 8 Neighbourhood Teams Constable 54 22 74 2Neighbourhood Teams Special Constable 2 3 5 Canine Constable 2 2

Community Mobilization Sergeant 1 1 High Enforcement Action Team Constable 3 3 Community Resource Officer (Constable) 3 3

Community Resource Officer (Constable) 3 3

Neighbourhood Services - Field Support Inspector 1 1 Tactics and Rescue Sergeant 2 2

Tactics and Rescue Constable 11 11 Traffic and School Safety Sergeant 1 1

Traffic Constable 8 1 9 School Safety Constable 1 1 1 1

Youth and Crime Prevention Sergeant 1 1 High School Resource Officer Constable 4 4 Youth Detective Constable 1 1 2 VIP Constable 1 1

Investigative Services Inspector 1 1 Investigative Services Clerk 1 1 Investigative Services Staff Sergeant 1 1 2

Serious Crime Sergeant 1 1 Serious Crime Constable 4 1 5

Sexual Assault and Child Abuse Sergeant 1 1 Sexual Assault and Child Abuse Constable 1 2 3 Internet Child Exploitation Constable 2 2

General Investigations and Special Projects Sergeant 1 1 General Investigations and Special Projects Constable 4 4 Fraud Constable 2 2





Domestic Violence High Risk Coordinator (Constable) 1 1

Forensic Identification Sergeant 1 1 Forensic Identification Constable 2 1 3 Technological Crimes Constable 2 2

Drugs Sergeant 1 1 Drugs Constable 4 4

Intelligence Sergeant 1 1 Intelligence Constable 3 2 5 Drugs and Intelligence Clerk 1 1

Administrative Support Services Inspector 1 1

Data Services Manager 1 1 Quality Assurance Coordinator 1 1 Case File Coordinator 2 2 Information Processor - Platoons 2 8 9 1Information Processor - Day Shift 5 3 2Information Processor - Courts 2 2 Customer Service Clerk 4 2 2

Communications Staff Sergeant 1 1 Communications Sergeant 1 1

Communications Trainer/Auditor 1 1 Communicator 2 23 16 9

Court Services Staff Sergeant 2 2 Court Services Constable 1 1 2 Court Security Special Constable 7 5 10 2Summons/Warrant Special Constable 1 1 Found and Seized Property/Firearms Constable 2 2





Human Resources Manager 1 1

Human Resources Advisor 1 1 Payroll Clerk 1 1 Professional Development and Recruiting Sergeant 1 1

Training Officer (Constable) 2 2 Financial Services Manager; Financial Analyst 1 1

Financial Services Administrative Assistant 1 1 Materials Management Purchaser 2 2

Facilities Manager 1 1 Custodian 4 1 3 2

Fleet Manager 1 1

Information Services Manager 1 1

Information Services Manager 1 1 Information Services Technician 2 2 Business Analyst 1 1 Application Support Analyst 1 1 Forensic Video Analyst 1 1

Headquarters Renovation and Expansion (Seconded) 1 1

TOTALS 155 37 23 75 267 23TOTAL PERMANENT EMPLOYEES 290



Human Resources Highlights MEMBER AND COMMUNITY AWARDSMember of the YearCst. Ashley McArthur

Award for Commitment to Community Based PolicingS/Sgt. David DoxeyS/Sgt. Jeimy KaravelusS/Sgt. Cate WelshSgt. Ross KellerTricia AgocsJoanne BunnamanCheryl LawrenceTammy SmitsCst. Michael GattoCst. Mark O’Connell

Award for Excellence in Community ServiceS/Cst. Alexandria Johnston

Award for Excellence in Criminal InvestigationCst. Cameron McKeenCst. Daniel McTaggartCst. Keith WaechterCst. David GamsbySgt. Carrie KerfootCst. Brandon MacKenzie

Award for Excellence in Support ServicesJaclyn MillsonRadenka DamjanovicAndrea Tessier

Award for Excellence in Traffic Safety InitiativesCst. Robin Clark

Chief’s Commendation for Policing ExcellenceCst. Bradley McBurneyCst. Bryan McKeanJacqueline DennisLinda GuestJames HarveyLaura PhillipsDebbie Sloot

Chief’s Commendation for Policing ExcellenceCst. Michael BragaCst. Gregory MacArthurCst. Matthew OliverCst. Keith WaechterCst. Scott BangayCst. James GordonCst. Derren GouldCst. James McMichanCst. Michael NixonCst. Derren GouldCst. Paul HinchliffeCst. Sherry PettapieceOPP Sgt. Pete FischerCst. Gregory MacArthur and PSD GeneralCst. Richard MacLeanCst. Scott Srigley

Citizen AwardLeslie NewmanMelissa NorrishLarry JohnsonLorna KellyDavid McGregorOwen GriffithsJames StewartNancy Nodwell

Community Partner AwardJohn Bouwmeester

(Eden House Care Facility Inc.)Community Partner AwardCurinder Saini

(Owner, Domino’s Pizza Guelph)Community Partner AwardJenn Bechtel

(Canadian Mental Health Association)

Kim Catcher (Canadian Mental Health Association)

Tracey Dupuis (Canadian Mental Health Association)

Christine Cudney, Retail Sales Manager, Piller’s Fine Foods

Special Olympics Unsung Hero AwardSpecial Olympics Ontario Games Manager AwardCst. Christopher Probst

City of Guelph’s 2016 Mayor’s AwardSgt. Douglas Pflug

National Association of Professional Canine Handler’s 2016 Utility K9 Team of the Year AwardCst. Gregory MacArthur

Canadian Critical Incident Incorporated’s 2016 Major General (ret’d) Lewis MacKenzie Leadership AwardS/Sgt. Paul Crowe



RETIREMENTSDeb Hall — 11 years of serviceConstable Attila Korga — 35 years of serviceConstable John Vallesi — 34 years of service

LENGTH OF SERVICE AWARDS40 Years of ServiceS/Sgt. Marino Gazzola

30 Years of ServiceCst. Robin Clark**Judith DrysdaleCst. David Hill**Susan KelsoSgt. Peter Mitro**Jody Pringle-MoseyCst. Brian Voisin**

25 Years of ServiceCst. Gary MulderS/Sgt. Andrea NinacsSgt. Clifford RussellCst. Theresa Rynn

20 Years of ServiceS/Sgt. Stephen Gill*Cst. Matthew JothamCst. Ralph Neumann**Cst. Philip Perrins*Sgt. Tina Ryan*Debbie SlootCst. Scott Srigley*

15 Years of ServiceCst. Shawn DunsmoorStephen FreeCst. Michael GattoCst. Stephen GawlikS/Sgt. Stephen GillActing S/Sgt. Kevin KingMargaret LoatCst. Corey McArthurKelley McKeownCst. Neil MoultonCst. Julianna MurphySgt. Ken RoddSgt. Tina RyanSgt. Cory SherrattCst. Scott SrigleySuzanne Weber

10 Years of ServiceS/Cst. Diane CivieroCst. Rodney CoxAinsley DodgeCst. Alina HallidayTracey HarrisCst. Dale HuntSharon KorsCheryl LawrenceCst. Gregory MitchellCst. Jeremy MitchellSandra Odorico Cst. Matthew OliverCst. Todd Van IerselCst. Scott Wright

* Police Exemplary Service Medal/Bar

** Police Exemplary Service Medal/Bar plus GPS Service Award

Guelph Police Service 15 Wyndham Street South, Guelph, Ontario N1H 4C6Phone: 519-824-1212 • Fax: 519-763-0516 • TTY: 519-824-1466

www.guelphpolice.ca

http://www.guelphpolice.ca

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https://twitter.com/gpsmedia

https://www.youtube.com/user/GuelphPoliceService

guelph police service 2016 annual report · 4 ue pice service u ert your police service your police...

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