gs1 uk healthcare conference - masterclass presentation - rob drag
TRANSCRIPT
© GS1 2016
Rob Drag – Scan4Safety Programme ManagerSalisbury NHS Foundation Trust
Purchase to Pain – How to break the cycle
© GS1 2016
An outstanding experience for every patient
3
Supply Chain
Clinical Informatics
THEPATIENTSTORYRight product, right place, right time… Efficient supply chain process improving safety,
giving visibility and reducing cost
Electronic Patient Record (EPR)
Patient
Location Numbers
Product Identif ication
Patient Identif ication
THESFTSTORY
Business Intelligence Clinical ownership
Data Warehouse
Product Recall(Safety and T raceability)
Inventory Management
(Stock C ontrol)
PIM(Master Supplier
Dataset)
P2P(end to end process)
PEPPOL(online
transactions)
Every prescription is checked to ensure complete traceability from manufacturer to patient
Certainty over what treatment is given, who administered it and when.
Control over batch numbers, expiry dates and serial numbers.
Specific procedures and implants can be linked to specific patients.
Automatic controls to detect counterfeit products and safety recalls.
Every patient diagnoses can be identified and recorded on their patient record.
© GS1 2016
Purchase-to-pay, often abbreviated to P2P refers to the business processes that cover activities of requesting (requisitioning), purchasing, receiving, paying for and accounting for goods and services. Also commonly referred to as procure-to-pay
What is Purchase to Pay?
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© GS1 2016
The end result of many processes ?
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PurchasetoPay
InventoryProcess
SourcingCycle
MasterDataManagement
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What is a Broken Process ?
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Inaccurate orders
Increased stock levels
Manual intervention
Supplier performance
impact
Phone orders placed
Lack of traceability
Lack of visibility
Paper process
© GS1 2016
Technology alone cannot solve much !
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Inventory ManagementStatementOrganisations who use barcodes will increase efficiency in Purchase to Pay process
When process is built considering all factors – People, Process, Technology
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Understanding is as important as data !
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Master DataStatementStandardisation of data will allow one single source of the truth
However people will probably know products by another name
© GS1 2016
You are what you input !
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BenchmarkingStatementBenchmarking pricing with other organisations adds value
When the importance of master data is understood and accuracy and quality are monitored
© GS1 2016
We have E Invoices don’t we ?
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E-InvoicesStatementElectronic Invoices will help increase operational efficiency
When the process is truly end to end – Pdf Invoice/Scanned?
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Who is responsible for master data for your organisation?
Do you have a tail to tell ?
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How can the problem be solved?
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Understand the root cause
• What needs to be updated/changed?• Which elements are system related or people
related?• Technology only part of solution
• Updated policies and processes • Communication• Change management/training• Monitoring of key criteria • Audit on key areas
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• Who owns the process/policies?• What are the different elements across the
organisation?• What are your problem areas/pain points?
potential benefits?
© GS1 2016
Contract
Catalogue
Order/Inventory
Delivery to Trust/Receipt
Internal Delivery/Put
Away
Invoice
Where does it hurt ?
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What is the decision process for new products?
How are products added and managed on the catalogue?
Who decides on stock levels? How are these managed?
What is the process to use items?
Where are items located?How are items
replenished? Who is involved?
Who books the goods in? Are direct deliveries made?
How are goods delivered to you?
Do you have to sign off invoices? How are these sent?
© GS1 2016
How GS1 standards are part of the solution
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© GS1 2016
Purchase to Pay – it lives
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People• Who/Why/When – Engage and communicate• Staff of all levels and specialties
Process• These are the rules• Historic - We have always done this
Technology• Systems - Likely to involve more than one• Standards – Foundations to build on
© GS1 2016
All about Standard Practice !
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Master Data
(GDSN)
Product Identified(GTIN)
Location(GLN)
PEPPOL
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Why ask ten times when one will do !
© GS1 2016
The devil is in the data!
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© GS1 2016
What are the benefits?
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© GS1 2016
BenefitsEf
ficie
ncy
• Sustainable process
• Reduced manual intervention
• Understanding• Improved
supplier relationships In
sigh
t
• Enhanced spend analytics
• Increased visibility
• Accurate master data
Trac
eabi
lity
• Consistent data
• Purchase location identified
• Clinical time returned to care
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Tactical Sic
Cost
Saf
ety
© GS1 2016
Key learnings for you to takeaway
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It’s a journey!• Don’t try to fix everything at
once• Reality can be very different to
theory• Question and challenge• Ensure any changes can be
monitored and measured• Understand and share
importance of data quality at all levels
© GS1 2016
Understand your processes
Where are the main benefits?
Plan for sustainable change
Standards & Systems only part of solution
Summary
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© GS1 2016
An outstanding experience for every patient
24
Supply Chain
Clinical Informatics
THEPATIENTSTORYRight product, right place, right time… Efficient supply chain process improving safety,
giving visibility and reducing cost
Electronic Patient Record (EPR)
Patient
Location Numbers
Product Identif ication
Patient Identif ication
THESFTSTORY
Business Intelligence Clinical ownership
Data Warehouse
Product Recall(Safety and T raceability)
Inventory Management
(Stock C ontrol)
PIM(Master Supplier
Dataset)
P2P(end to end process)
PEPPOL(online
transactions)
Every prescription is checked to ensure complete traceability from manufacturer to patient
Certainty over what treatment is given, who administered it and when.
Control over batch numbers, expiry dates and serial numbers.
Specific procedures and implants can be linked to specific patients.
Automatic controls to detect counterfeit products and safety recalls.
Every patient diagnoses can be identified and recorded on their patient record.
© GS1 2016
Thanks and Questions
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