gpo (government printing office) 2012 annual report

7/29/2019 GPO (Government Printing Office) 2012 Annual Report

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OFFICIAL DIGITAL SECURE

U . S . G O V E R N M E N T P R I N T I N G O F F I C E | 2 0 1 2 A N N U A L R E P O R T


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March 15, 2013

The Honorabe Joseph R. Biden

The President o the Senate

The Honorabe John A. Boehner

The Speaker o the House o Representatives

Sirs:

I have the honor to transmit herewith the Annua Report o the U.S. Government Printing Oce (GPO)

or the sca year ending September 30, 2012. The report contains the resuts o an audit o GPOs

nancia statements conducted by an independent accounting rm.

Respectuy submitted,

DAVITA VANCE-COOKS

Acting Pubic Printer

U. S . G O V E R N M E N T P R I N T I N G O F F I C E

K e e p i n g A m e r i c a I n f o r m e d I w w w . g p o . g o v

Davita Vance-Cooks

Act ing Publ ic Pr inter of the Uni ted States

7 3 2 N o r t h C a p i t o l S t r e e t , N W , W a s h i n g t o n , D C 2 0 4 0 1 - 0 0 0 1 | d v a n c e c o o k s @ g p o . g o v


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A MESSAGE ROM THE ACTING PUBlIC PRINTER

In Y 2012, backed by a customer-

oriented strategic pan, we buit on

the successes o the previous year by

continuing our program o cutting

costs whie introducing an array onew oerings, a designed to show

GPOs ongoing commitment to serving

as the OICIAl, DIGITAl, SECURE

provider o the edera Governments

inormation needs.

We began the year by competing

an agency-wide empoyee buyout, an

action that resuted in an 11% reduction

in stang and an annua savings o

approximatey $24 miion. With ewer

than 1,900 empoyees, GPO is now at

its eanest stang eve in more than

a century. This, in combination withother eements o our cost containment

program, returned our overhead costs

to 2008 eves. In 2012, we submitted

a fat appropriations request to

Congress or Y 2013, underscoring our

determination to do more with ess in

heping the Government meet todays

sca reaities.

I am peased to report that GPOs

businessike operations and its record

o savings or the taxpayer resuted in

the generation o $5.2 miion in net

income or Y 2012 (beore postingthe required ong-term workers

compensation actuaria adjustment, as

determined by the labor Department),

exceeding our comparabe net income

rom the year beore. The agency

posted na net income o $2.9

miion or Y 2012 ater recording the

workers compensation adjustment.

One o the most signicant

demonstrations o doing more in

2012 was our introduction o a serieso mobie Web appications, or apps,

aowing the pubic to access the

Government inormation they want and

need rom a broad range o mobie

devices. Eary in the sca year we

introduced the Congressional Member

Guideapp, and we assisted the library

o Congress in its deveopment o a

Congressional Recordapp or the iPad.

We then made theBudget o the U.S.

Governmentavaiabe as a mobie

app, which earned an award rom the

Center or Digita Government. Withthe Oce o the edera Register we

produced thePresidential Documents

app. Recenty, we introduced a mobie

app or the 2012Plum Book, the

popuar isting o poicy and supporting

positions in the Government.

GPOs edera Digita System

(Dsys), our one-stop, no-ee Web site

providing pubic access to the ocia

inormation products o a three

branches o the Government, continues

to grow. Today we have more than

800,000 individua tites accessibe viaDsys, and we are seeing more than

37 miion documents retrieved each

month. By the end o the year Dsys

surpassed its 400 miionth document

retrieva.

During the year, we congured

the Dsys coection o House o

Representatives bis to make it

avaiabe in XMl buk data ormat

beginning with the 113th Congress.

This new oering joins other GPO XMl

buk data es, incuding the FederalRegisterand reated documents o

the executive branch. In addition to

the es made avaiabe through buk

downoad, we continue to ensure the

authenticity o a inormation provided

on Dsys by making avaiabe digitay

signed copies in PD ormat, which

is the ocia, authentic version that

matches the printed document.

Digita oerings now ead the way

in our edera Depository library

Program, which this year observes

the bicentennia o its roots in theeary days o our Repubic. Now the

Governments ongest-running pubic

inormation access program, the DlP

provides ecient, equitabe access to

the ocia inormation products o the

Congress and edera agencies through

our partnerships with approximatey

1,200 ibraries across the Nation,

about 3 per congressiona district.

We conducted a nationwide State

orecast study o the program in 2012,

the resuts o which wi serve as a

bueprint or a more fexibe, digitaDlP o the uture.

In GPOs pubication and

inormation saes program, we now

oer the pubic inormation as e-books

in a growing range o tites through

partnerships with Googe, Appe, and

Barnes and Nobe, and we provide

The Government Printing Office (GPO) is transforming itself from a traditional ink-

on-paper operation to a digital information platform. While producing the officia

printed products of the Government remains an important part of our business, weare using technology to move away from a print-centric business model and toward a

content-centric focus, which today serves as the foundation for an increasing variety

of digital and secure products and services.

2 G P O 2 0 1 2 A N N U A L R E P O R


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In sca year 2012,

GPO continued our

program o cutting

costs whie introducingan array o new

oerings, a designed

to show GPOs ongoing

commitment to serving

as the OICIAl,

DIGITAl, SECURE

provider o theedera Governments

inormation needs.

a broad variety o e-book consuting

expertise or edera agencies in

determining the most ecient and cost-

eective media or disseminating their

inormation to the pubic.

Our Security and Inteigent

Document business unitthe source

o U.S. passports eaturing secure

eectronic components, as we as the

soe Government provider o secure

credentias with advanced smart card

eaturesmanuactured more than 10

miion passports and 800,000 credentiacards in 2012. We aso expanded card

production capacity at our remote

production site in Stennis, MS. late

in the year we were tasked by the

Department o State with deveoping

the capabiity to begin producing the

next generation passport in 2015, a job

that wi require signicant investment

and training.

Highights o GPOs pant operations

in 2012 incuded production o the

broad variety o work required or

the 2013 Presidentia Inauguration

as we as the high-proe 2012

Report on Human Tracking or the

Department o State, aong with the

rapid turnaround work produced daiy

to support egisative operations in

Congress and reguatory processesthroughout the executive branch.

But the vast majority o the

Governments inormation product

needsneary 75%were produced

in 2012 by thousands o sma business

concerns across the Nation in the

printing and inormation product

industry who work with us in one o

the Governments ongest-standing

partnerships with private industry.

During the year, the Joint Committee

on Printing requested a study by the

Government Accountabiity Oce o

how taxpayer savings can be increased

by bringing more print procurement

into this program, and we are assisting

in this important work.

or the rst time ever, in 2012

we participated in the Government-

wide edera Viewpoint Survey,conducted by the Oce o Personne

Management. Our participation rate o

70% was the highest we have ever had

or an empoyee survey, higher than

the Government-wide rate o 42% and

twice the response rate o the interna

empoyee survey we conducted in

G P O 2 0 1 2 A N N U A L R E P O R T 3


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2010. Overa, the responses to the2012 survey questions were much more

positive than in GPOs 2010 survey.

But the resuts aso show that we sti

have work to do in identiying and

impementing measures to address a

number o empoyee-reated issues,

incuding hiring and promotion

practices.

As Y 2012 drew to a cose,

the Nationa Academy o Pubic

Administration competed its

independent study o GPO that

had been requested by Congress.The resuting report provides an

exceent overview o the agency

and the inormation poicy and

technoogy environments in which we

now operate. It aso oers a number

o useu recommendations or the

uture o Government operations in

the digita age.

A MES SAGE ROM THE ACTING PUBlIC PRINTER

like previous studies

o the GPO thathave uphed our

business mode, the

NAPA report states

in the digita age,

GPOs core mission

o authenticating,

preserving, anddistributing edera

inormation remains

criticay important to

American democracy

4 G P O 2 0 1 2 A N N U A L R E P O R

Previous studies have uphed ourbusiness mode and we are peased

to see that this report does so as

we, specicay stating that in the

digita age, GPOs core mission

o authenticating, preserving, and

distributing edera inormation

remains criticay important to

American democracy. This view

underscores our transormation as

the OICIAl, DIGITAl, SECURE

provider o the edera Governments

inormation needs. Most important o

a, it commends the dedicated andexpert eorts o the men and women

who work here, who daiy carry out

the work that is so vita to Keeping

America Inormed.

DAVITA VANCE-COOKS

Acting Public Printer


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Aong with saes o pubications in

digita and tangibe ormats to the

pubic, GPO supports openness

and transparency in Government byproviding permanent pubic access

to edera Government inormation

at no charge through our edera

Digita System (hp://www.dsys.

gov), which today makes more than

800,000 edera tites avaiabe onine

rom both GPOs servers and inks to

servers in other agencies, and sees

more than 37 miion documents

downoaded every month. GPO aso

provides pubic access to Government

inormation through partnerships

with approximatey 1,200 ibrariesnationwide participating in the edera

Depository library Program. In addition

to GPOs Web site, hp://www.gpo.

gov, the agency communicates with

the pubic routiney via Twitter w.

om/USGPO, YouTube hp://www.

youub.om/us/gpopn, and

acebook hp://www.book.om/

USGPO.

GPOs Hsoy

GPO rst opened its doors or business

on March 4, 1861, the same dayAbraham lincon was inaugurated as

the 16th President. Its mission can be

traced to the requirement in Artice

I, section 5 o the Constitution that

each House sha keep a journa o

its proceedings and rom time to time

pubish the same.

GPO has produced the ocia

version o every great American statepaperand an uncounted number o

other Government pubicationssince

President lincons time, incuding the

Emancipation Procamation, Socia

Security cards, Medicare and Medicaid

inormation, census orms, tax orms,

citizenship orms, miitary histories

ranging rom the Ofcial Records o

the War o the Rebellion to the atest

accounts o our orces in Aghanistan,emergency documents ike the ration

cards and the Buy Bonds posters

used during Word War II, the Warren

Commission Report on President

Kennedys assassination, the Watergate

transcripts, the 9/11 Commission

Report, Presidentia inaugura addresses,

GPO is the Oicial,DiGital,SecUre resource for producing, procuring, cataloging,

indexing, authenticating, disseminating, and preserving the official information products

of the Federal Government. The agency is responsible for the production and distributionof information products for all three branches of the Government, including the official

publications of Congress and the White House, U.S. passports for the Department of State,

and the official publ ications of other Federal agencies and the courts. Total GPO employment

today is about 1,900.

THE U.S. GOVERNMENT PRINTING OICE (GPO)

GPOs missioncan be traced to

the requirement

in Artice I,

section 5 o the

Constitution that

each House sha

keep a journa oits proceedings

and rom time to

time pubish the

same.


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6 G P O 2 0 1 2 A N N U A L R E P O R

Supreme Court opinions, and the great

acts o Congress that have shaped our

society. A these as we as miions

o other documents rom the historic

to the humbe have been produced

by GPO or use by Congress, edera

agencies, and the pubic.

thnoogy tnsomon GPO

GPO has continuay transormed itse

throughout its history by adapting to

changing technoogies. In the ink-on-

paper era, this meant moving romhand-set to machine typesetting, rom

sower to high-speed presses, and

rom hand to automated bookbinding.

These changes were signicant or their

time. Yet they pae by comparison with

the transormation that accompanied

GPOs incorporation o eectronic

inormation technoogies, which began

50 years ago in 1962 when the Joint

Committee on Printing directed the

agency to deveop a new system o

computer-based composition. That

order ed to the deveopment o GPOs

rst eectronic photocomposition

system, which by the eary 1980s had

suppanted machine-based hot meta

typesetting, resuting in unprecedented

savings in congressiona and agency

printing costs. oowing the passage

o the GPO Eectronic InormationAccess Enhancement Act in 1993,

the databases generated by GPOs

composition system were upoaded

to the Internet via GPOs rst Web

site, GPO Access. Those unctions

continue today with GPOs edera

Digita System on a more compex and

comprehensive scae.

As a resut o those sweeping

technoogy changes, GPO is now un-

damentay dierent rom what it was

as recenty as a generation ago. The

agency is smaer, eaner, and equipped

with digita production capabiities

that are the bedrock o the inormation

systems reied upon daiy by Congress,

edera agencies, and the pubic to en-

sure open and transparent Government

in the digita era. GPOs technoogy

transormation is continuing with the

deveopment o new ways o deiver-ing Government inormation, incuding

apps, and buk data downoad es.

GPO Hsoy exhb

In 2012, GPOs history exhibitopened

a year earier in observance o the

agencys 150th anniversarywas

rereshed and updated to eature

machine typesetting, ocusing on the


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Monotype and linotype technoogies

that GPO used rom 1904 to 1985 to

produce the ocia pubications o

Congress and edera agencies. The

agency has on dispay a inotype

machine that was used during Word

War I by Genera Pershings mobie

headquarters in Europe to issue genera

orders, aong with other machinery

and the products they were used to

produce. Videos enhance the dispay

by expaining how linotype and

Monotype machines worked and theimpact they had on the wordwide

dissemination o inormation. The

exhibit coincided with the wordwide

reease o an independent m

Linotype: The Filmthat prominenty

eatures the roe payed by this

technoogy at GPO.


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8 G P O 2 0 1 2 A N N U A L R E P O R

or the Cerk o the House, the

Secretary o the Senate, and thecommittees o the House and the

Senate, we produce the documents and

pubications required by the egisative

and oversight processes o Congress,

incuding the daiyCongressional

Record, bis, reports, egisative

caendars, hearings, committee prints,

and documents, as we as stationery,

ranked enveopes, and other materias

such as memorias and condoence

books, programs and invitations, phone

books, and the other products needed

to conduct business o Congress.

The agency aso detais expert sta

to support the inormation product

requirements o House and Senate

committees and congressiona oces

such as the House and Senate Oces

o legisative Counse.

Today the activities associated with

creating congressiona inormation

databases comprise the vast majority

o the work unded by the agencys

annua Congressiona Printing and

Binding Appropriation. In additionto using these databases to produce

printed products as required by

Congress, GPO upoads them to the

Internet via Dsys, and they are the

source o the apps and other advanced

products the agency produces or

congressiona inormation. GPOs

advanced digita authentication system,

supported by pubic key inrastructure

(PKI), is an essentia componentor assuring the digita security o

congressiona documents.

GPOs congressiona inormation

systems aso orm the basic buiding

bocks o other inormation systems

supporting Congress. The agencys

congressiona inormation databases

are provided directy to the library

o Congress to support its THOMAS

systemand the new Congress.gov

systemas we as the egisative

inormation systems the library

makes avaiabe to House and Senate

oces. GPO and the library are aso

coaborating today on the digitization

o previousy printed documents,

such as the Congressional Record, to

make them more broady avaiabe

to Congress and the pubic; the

deveopment o a new process or

updating the digita edition o the

Constitution Annotated; and expanding

the avaiabiity o House bi data in

XMl buk data ormat.

GPO cus h cos

o congsson Wok

The use o eectronic inormation

technoogies by GPO has been a

principa contributor to owering

the cost, in rea economic terms, o

congressiona inormation products.

In Y 1980as the agency began

repacing machine-based hotmeta typesetting with eectronic

photocompositionthe annua

Congressiona Printing and Binding

Appropriation was $91.6 miion, the

equivaent in todays doars o $255.9

miion. By comparison, approved

unding or the Y 2012 Congressiona

Printing and Binding Appropriation

was $90.6 miion, a reduction o neary

66% in constant doar terms.

Productivity increases resuting

rom technoogy have enabed GPO

to make substantia reductions in

stang requirements whie continuing

to improve services to Congress.

In 1980, tota GPO empoyment was

approximatey 6,450. Today, the agency

has about 1,900 empoyees on board,

representing a reduction o 4,550, or

more than 70%. Todays is the smaest

workorce at GPO o any time in the

past century, yet output or Congress

has expanded to incude both print

and mutipe digita ormats, with

vasty superior abiity to reach a argerportion o the pubic than ever beore.

congsson apps

In 2012, GPO introduced its rst app,

theMobile Member Guide, which

provides the pubic with quick, easy

access to inormation on Members o

the 112th Congress. The app eatures

ocia biographica inormation or

GPO AND CONGRESS

Information is the lifeblood of the congressional process. Bills, amendments, resolutions

hearings, committee reports, committee prints, and the record of floor proceedingsal

these are essential to the conduct of legislative business on Capitol Hill. Without themcongressional business would grind to a halt. To produce congressional products under the

close guidance and control of the House and Senate is why GPO was originally established

and this work continues as the agencys primary mission. GPOs Official Journals of

Government business unit is the principal liaison between the agency and Congress for

congressional information products.


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Members o the House and Senate,

contact inormation or their oces in

Washington, DC, and home districts,

counties and zip codes that each

House Member represents, and inks

to House Members and Senators Web

sites. Other eatures incuded Member

proes with their picture, party

aiation, hometown, home state, and

inormation on their ength o service.

TheMobile Member Guideaowed

users to browse or Members o

Congress by ast name, state, chamber,

or party.

GPO aso coaborated with the

library o Congress (lOC) or the

creation o an iPad app or thedaiyCongressional Record. The

app was requested by the House o

Representatives Committee on House

Administration. GPO provided lOC

with Congressional Recordes in

both text and PD ormats aong with

associated metadata, which lOC used

in deveoping the app.

late in the year, GPO made

United States Policy and Supporting

Positionsor thePlum Book, as it

is popuary knownavaiabe in

print, onine, and or the rst time

as an app. Pubished by the House

Oversight and Government Reorm

Committee and the Senate Committee

on Governmenta Aairs aternatey

ater each Presidentia eection since

1952, thePlum Bookis used to

identiy Presidentia appointed and

other positions within the edera

Government. The current edition ists

more than 8,000 edera civi service

eadership and support positions in

the executive and egisative branchesthat may be subject to appointment.

GPOsPlum Bookapp aows users

to view the pubication in an easy

to use mobie ormat and search the

pubication by agency, position tite,

ocation, appointment type, pay pan

and eve, tenure and term expiration,

and vacancy.

XMl Buk D Downod

At the direction o the House

Appropriations Committee, and in

support o the task orce on buk data

estabished by House Report 112-511,

GPO has begun making House bis in

XMl ormat avaiabe through GPOs

Dsys Buk Data repository, beginning

with the 113th Congress. The new

oering joins other GPO XMl buk

data es made avaiabe to the pubic,

incuding the edera Register, Code

o edera Reguations, and reated

documents o the executive branch.

Making Government inormation

avaiabe in XMl permits data to be

reused and repurposed not ony orprint output but or conversion into

ebooks, mobie web appications,

and other orms o content deivery,

incuding data mashups and other

anaytica toos by third party providers,

which contributes to openness and

transparency in Government. or users

or whom access to the authenticated

versions o congressiona and other

GPO not ony

uses congressiona

inormation databases

to produce printed

products but upoadsthe data to Dsys.

The data is aso

used to produce

apps and other

advanced products

or congressiona

inormation.


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10 G P O 2 0 1 2 A N N U A L R E P O R

Government pubications is criticayimportant, GPO makes avaiabe

digitay-signed es in PD ormat that

match the ocia printed document.

GPO is currenty working with the

library o Congress to make additiona

inormation avaiabe in XMl buk data

ormat.

inugu Wok

GPO started production in 2012 on the

requirements or the 2013 Presidentia

Inauguration, under the direction o

the Joint Congressiona Committee onInaugura Ceremonies. The agency

designed and produced approximatey

80 dierent products or the event,

incuding invitations, tickets, signs,

pins, and other items that supported

the organization and conduct o the

inaugura ceremonies, incuding the

production o secure credentias or the

event.

Pn OponsGPOs Pant Operations business unit,

which is primariy responsibe or

congressiona products (as we as the

daiy edera Register and associated

products), attained the IDEAiance

Master Printer certication in 2012 or

demonstrating the abiity to compy

with G7s proo-to-print process

and compying with internationa

standards that are used industry-wide.

Pant operations aso received the

certication o Graphic Arts Industry

Coor Viewing Standard. These newcertications compement pant

operations institutiona membership

with the library Binding Institute,

which ocuses on high quaity

production or bookbinding and

adherence to ibrary binding standards.

During the year, progress continued

on the deveopment o the pants new

XMl-based composition system.


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The Y 2013 Budget

app provides users

with access to the

text and images othe Y 2013 budget

package, incuding th

Budget Message o th

President, inormation

on the Presidents

priorities, and budget

overviews organizedby agency.

GPOs digita systems support

key edera agency pubications,

incuding the annuaBudget o the U.S.

Governmentand, most importanty,

theFederal Registerand associated

products, which the agency aso

produces. As it does or congressiona

documents, GPOs advanced digitaauthentication system, supported by

PKI, assures the digita security o

agency documents.

GPOs Ocia Journas o

Government business unit acts as

the iaison between the Oce o the

edera Register and the agency, whie

the Pant Operations business unit

provides in-pant production services

or these requirements. The agencys

Customer Services business unit

maintains iaison with edera agencies

and arranges or the production otheir requirements through either Pant

Operations or contracting out to the

private sector printing and inormation

product industry.

apps o d agns

In 2012, GPO made theBudget o the

U.S. Governmentavaiabe or the rst

time as a mobie app. The FY 2013

Budgetapp provides users with access

to the text and images o the Y 2013

budget package, incuding the Budget

Message o the President, inormationon the Presidents priorities, and budget

overviews organized by agency. It

aso provides inks to Dsys where

summary tabes and additiona books

o theBudget, incuding theAnalytical

Perspectives, Appendix, and Historical

Tablesare avaiabe. The Y 2013

Budget app had more than 53,000 visits

in the rst 24 hours. GPO was honored

or the deveopment o the app by

the Center or Digita Government,

receiving a Digita Government

Achievement Award which recognizedoutstanding websites and appications

deveoped by edera, state, and oca

Government agencies. In addition to

the app, the agency made theBudget

o the U.S. Governmentavaiabe on

Dsys, on a CD-ROM, and in print.

GPO worked with the Oce o the

edera Register (OR) o the Nationa

GPO AND EDERAl AGENCIES

Federal agencies are major producers of information in the

United States, and access to Government information is

vital to our economy and society. The business and financialcommunities, agricultural workers, scientists and engineers,

first responders, students, teachers, health care workers

these and a wide range of professions rely every day on

information generated by Federal agencies with a diverse

range of missions. So, too, do Federal agencies and the

public rely on a growing variety of secure credentials issued

by Federal agencies, from travelers holding U.S. passports

to frequent U.S. border crossers, Medicare beneficiaries in

Puerto Rico, and other users.



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12 G P O 2 0 1 2 A N N U A L R E P O R

Archives and Records Administration

in 2012 to deveop an app based on

theDaily Compilation o Presidential

Documents, which is eatured on

Dsys. The app is part o both

agencies eorts to support the White

Houses digita strategy or the edera

Government by ensuring the American

peope have access to Government

inormation on any device. The

Presidential Documentsapp incudes

the Presidents executive orders,

speeches, statements, communications

to Congress and edera agencies,

approved acts, nominations

submitted to the Senate, White House

announcements, and White Housepress reeases. It has user-riendy

search capabiities aowing users to

access content about the President by

searching by date, category, subject, or

ocation, which incudes a map eature.

This is the rst time GPO has enabed

an app with a geoocation eature

providing users with access to the most

recent content near their ocation.

2012 tkng n Psons rpo

GPOs pant produced the 2012

Trafcking in Persons Reportor theDepartment o State (DOS). Acting

Pubic Printer Davita Vance-Cooks

and some GPO empoyees attended

a reception at DOS and presented

Secretary o State Hiary Cinton with a

bound copy o the report.

Psspos nd Su cdns

One o GPOs principa products is the

U.S. passport, which the agency has

produced or the Department o State

since 1926. At one time no more than a

conventionay printed document, since

2005 passports have incorporated a

digita chip and antenna array capabe

o carrying biometric identication

data, which with other security printing

eatures has transormed this document

into the most secure identication

credentia obtainabe. GPO has

aso deveoped a ine o secure

identication smart cards to supportthe credentiaing requirements o

edera agencies. The agencys secure

credentia unit has been certied as

the ony government-to-government

provider o credentias meeting the

requirements o Homeand Security

Presidentia Directive 12 (HSPD-12).

Both passports and smart cards are

handed by the agencys Security and

Inteigent Documents business unit.

In 2012, GPO achieved the

miestone o producing the 75 miionth

eectronic passport. GPO produces

the passport at the agencys secure

production aciities in Washington,

DC, and remotey at the Stennis

Space Center in MS. Both o these

aciities are ISO 9001-certied,

signiying they operate word-cass

production capabiities consistent withinternationay-recognized standards.

Aso in 2012, GPO awarded two

contracts or the covers o the U.S.

passport oowing a competitive

procurement process. As part o the

process, companies had to meet the

internationa standards estabished by

the United Nations Internationa Civi

Aviation Organization. A prominent

eature o the new contracts is their

incusion o U.S.-based sources. The

contracts are or up to ve years. At the

end o the year, the agency receiveddirection rom the Department o

State to proceed with the necessary

investment in equipment and

inrastructure to begin producing the

next generation passport in 2015.

GPO aso works with many edera

agencies to produce secure credentias.

The agency produced a specia events


15/24


credentia or the edera Bureau oInvestigation to be used by pubic

saety and security personne at Super

Bow XlVI in Indianapois, IN. Another

card introduced in 2012 was the

Goba Entry Card or the Department

o Homeand Securitys Trusted

Traveer Program, to expedite customs

processing or Americans returning

rom abroad. GPO aso produces

other border crossing cards or the

DHS, Medicare cards or Puerto Rico,

cards or the D.C. Government, and

identication cards or DHS that compywith HSPD-12 standards. During the

year, the agency was approved by the

Joint Committee on Printing to expand

card production operations to its

remote aciity in Stennis, MS. This new

production capabiity wi be brought

onine in 2013.

GPO n Pnshp wh indusyOther than congressiona and

inherenty governmenta work

such as theFederal Register, the

Budget, and secure and inteigent

documents, GPO produces virtuay

a other edera agency inormation

product requirements via contracts

in partnership with the private sector

printing and inormation product

industry. Excuding security and

inteigent documents, the agencys

Customer Services business unit

operation contracts out approximatey

75% o a work sent to the agency

or productioncurrenty amounting

to more than $340 miion annuay

rom Washington, DC, as we as rom

15 regiona oces around the United

States.

This system is one o theGovernments ongest running and

most successu programs o utiizing

the private sector, which is represented

by more than 16,000 individua rms

registered to do business with GPO,

the vast majority o whom are sma

businesses averaging 20 empoyees

per rm. Contracts are awarded on

a purey competitive basis; there

are no set-asides or preerences in

contracting other than what is specied

in aw and reguation, incuding a

requirement or Buy American. Thispartnership provides great economic

opportunity or the private sector.

During the year, the Joint Committee

on Printing requested the Government

Accountabiity Oce to review

opportunities to expand the voume

o edera agency printing work

contracted out to the private sector.

GPO is participating in this study.

GPO produced a specia

events credentia or

the edera Bureau o

Investigation to be used by

pubic saety and security

personne at Super Bow XlVI

in Indianapois, IN. Another

card introduced in 2012 was

the Goba Entry Card or the

Department o Homeand

Securitys Trusted Traveer

Program, to expedite customs

processing or Americans

returning rom abroad.


16/24

14 G P O 2 0 1 2 A N N U A L R E P O R

d Dposoy lby Pogm

A key mechanism or this purpose is

the edera Depository library Program

(DlP), whose egisative antecedents

date to 1813. Across those years,

depository ibraries have served as

critica inks between We the Peope

and the inormation made avaiabe by

edera Government. GPO provides

the ibraries with inormation products

in digita and, in some cases, tangibeormats, and the ibraries in turn make

these avaiabe to the pubic at no

charge whie providing additiona

hep and assistance to depository

ibrary users. The program today

serves miions o Americans through a

network o approximatey 1,200 pubic,

academic, aw, and other ibraries

ocated across the Nation, averaging

neary 3 per congressiona district.

The DlP is supported by a

cataoging and indexing unit within

GPO, in accordance with requirements

estabished by the U.S. Code. An

associated program operated by GPO

is in ument o an internationa

treaty. Under it, the agency distributes

certain edera pubications to other

governments abroad as designated

by the library o Congress. In return,

they send the library their ocia

pubications, which the library then

makes avaiabe or the use o Congress

and the pubic. The DlP is managed

by GPOs library Services and Content

Management business unit.

In 2012, edera depository ibraries

connected their patrons to a historic

document commemorating the 100th

anniversary o the sinking o the

Titanic in Apri. libraries provided

access to the Senate hearing report thatinvestigated the sinking o the Titanic

and other reevant documents that are

part o their ibrary coections.

A major DlP eort during the year

was the State orecasting Project, a

coaborative research project between

GPO and depository ibraries, which

surveyed a depository ibraries to

assess the current conditions o the

program. Primary issues identied in

the survey incuded budget constraints,

use o physica space, stang, and

coection scope changes. GPO received

responses rom 802 depository ibraries

representing a 50 states, DC, American

Somoa, Guam, and the U.S. Virgin

Isands. Resuts rom this initiative wi

be used as a bueprint or deveoping a

new nationa pan or the uture o the

DlP in the digita age.

During the year, the agencys library

Services and Content Management

business unit started using an

elearning too, aowing GPO to

conduct virtua training and host virtua

meetings with members o the DlP

nationwide. In turn, ibraries across the

country can improve their assistance

to the pubic in using Dsys to access

Government inormation. This too aso

aows GPO to customize training or

specic audiences, record the training

or uture use, and enhance training

with onine discussions.

d Dg Sysm (Dsys)

A major component o the DlPis Dsys, which now provides the

majority o congressiona and edera

agency content to the program or

pubic access. This system has reduced

the cost o providing pubic access to

Government inormation signicanty

when compared with print, whie

expanding pubic access dramaticay

through the Internet. The system is

managed by GPOs Programs, Strategy,

and Technoogy business unit.

In 2012, GPO took ofine its rst

Web presence, GPO Access, aunchedoriginay in 1994, and as a resut pubic

utiization o Dsys has increased

substantiay, growing to more than 400

miion document retrievas by the end

o the sca year. Currenty, the system

provides access to more than 800,000

individua tites rom a three branches

o the Government, the ony system o

its kind in operation today.

GPO is continuay adding

coections to Dsys to provide

increased pubic access to Government

inormation. In 2012, the agency

had the opportunity to make audio

content avaiabe or the rst time

on Dsys. The Nationa Archives and

Records Administration turned to GPO

to host the audio tape recordings o

communications between the White

House and Air orce One oowing

GPO AND OPEN, TRANSPARENT GOVERNMENT

Producing and distributing the official publications and

information products of the Federal Government fulfills an

informing role originally envisioned by the Founders, both inthe Constitution and when James Madison later said:

A popular Government without popular information, or

the means of acquiring it, is but a Prologue to a Farce

or a Tragedy, or perhaps both. Knowledge will forever

govern ignorance, and a people who mean to be their

own Governors, must arm themselves with the power

which knowledge gives.


17/24


the assassination o President John .

Kennedy on November 22, 1963. As a

resut o hosting the audio recordings,Dsys achieved a record number o

visits to the site over a ve-day period.

The number o edera courts

participating in GPOs piot project with

the Administrative Oce o the U.S.

Courts to make edera court opinions

avaiabe to the pubic via Dsys

increased rom 3 in 2011 to 29 in 2012.

The coection now contains neary

600,000 opinions and had more than

40 miion downoads in 2012, making

it the ourth most popuar coection

on Dsys. At the end o the year, GPO

received approva rom the Judicia

Conerence o the United States to

make opinions avaiabe rom a o the

remaining edera courts.

During the year, deveopment was

competed to provide access to a ner

eve o granuarity or the digitized

U.S. Statutes at large 1951-2000

coection made avaiabe via Dsys, a

joint project o the library o Congress

and GPO to make more historicapubications avaiabe digitay. The

additiona eve o granuarity wi aow

or enhanced search and access to this

coection. This enhancement wi be

avaiabe to the pubic in eary 2013.

An Dsys appication programming

interace (API) was deveoped in 2012

that provides services or deveopers

and webmasters to programmaticay

access content and metadata on Dsys

in a predictabe way. A link Service was

made avaiabe that enabes embedded

inks to be created to content and

metadata rom 13 Dsys coections.

The capabiity to accept and dispay

XMl or the Dsys Congressiona

Reports coection, and to prepare

reports in this ormat, was enabed

in 2012. This wi provide access to

congressiona reports deveoped in

XMl in addition to the PD and text

(ASCII) ormats that are currentyavaiabe. GPO has aready enabed this

capabiity or the Congressiona Bis

coection, which is made avaiabe in

text, PD, and XMl ormats.

inay, the capabiity or content

to be ingested into Dsys in buk and

without the need or deveopment

resources was enabed in 2012. This

eature streamines the process or

submitted content and metadata to be

ingested by the system and avaiabe

based on a set o standard guideines.

The eature supports eorts to increase

the amount o content in Dsys by

making it quicker and easier or

content owners to have their content

avaiabe through Dsys. Content rom

the Department o the Treasury was the

rst to be ingested into Dsys through

this streamined standard submission

eature.

... pubic utiization o

Dsys has increased

substantiay, growing to

more than 400 miion

document retrievas bythe end o the sca

year. Currenty, the

system provides access

to more than 800,000

individua tites rom a

three branches o the

Government, the onysystem o its kind in

operation today.


18/24

16 G P O 2 0 1 2 A N N U A L R E P O R

GPO ahvs Svngs

n inomon Dssmnon

In Y 1995, the year that GPOs

provision o onine access toGovernment documents via the

Internet debuted, the cost o printing

and distributing miions o copies

o printed pubications to edera

depository ibraries nationwide was

$17.6 miion, the equivaent o neary

$26 miion in constant doars. or

Y 2012, GPO unded that unction

at $9.7 miion, a reduction o more

than 62% in rea economic terms.

Aong with occasiona appropriations

to GPOs Revoving und and reated

unding, GPO has used the savingsrom reduced printing and distribution

costs to pay or the estabishment and

operation o its onine inormation

dissemination programs, rst through

GPO Access(1994-2009) and then

through Dsys. This eort has achieved

signicant savings or the taxpayers

whie exponentiay expanding pubic

access to Government inormation.

Pubon nd

inomon Ss Pogm

Aong with the DlP and Dsys, whichare no-ee pubic access programs,

GPO provides pubic access to the

weath o ocia edera inormation

through pubic saes eaturing

secure ordering through an onine

bookstore or GPO saes pubications,

a brick-and-mortar bookstore at GPO

headquarters in Washington, DC, and

partnerships with the private sector to

oer edera pubications as ebooks.

This program is managed by GPOs

Pubications and Inormation Saes

business unit.

GPOs presence in the ebook

market continues to grow. The agency

entered into agreements in 2012 with

Barnes & Nobe and Appe to make

popuar Government tites such as the

Public Papers o the President-Barack

Obama, theFinancial Crisis Inquiry

Report, andPonzimonium: How

Scam Artists are Ripping O America

avaiabe as ebooks. The agency

now has agreements with Appe,

Googes eBookstore, Barnes & Nobe,

OverDrive, Ingram, Zinio, and other

onine vendors to se edera ebooks

and magazines.

rmbusb Dsbuon Pogm

The Pubications and Inormation Saes

business unit aso operates inormation

distribution programs or other

edera agencies on a reimbursabe

basis, incuding the Genera Services

Administration (GSA) Consumer

Inormation Center pubications.

The agency works with GSA to

process and distribute orders or

consumer pubications through GPOs

Congressman rank Evans Document

Distribution Center in Puebo, CO.

Since it rst opened in 1971, this aciity

has distributed approximatey one

biion pubications wordwide. In 2012,

the American Customer Satisaction

Index (ACSI), which measures

customer satisaction with edera

agencies, gave the Puebo aciity an

overa customer satisaction score o

84 points with compaints at ony one

percent. The ACSI surveyed customers

on their satisaction with cataog, Web

site, phone, and order processing.

This high customer satisaction score

buids upon the Puebo distribution

centers reputation or exceent

customer service and high scores rom

previousy-conducted surveys.

GPO nd So Md

GPO has embraced socia media.

The agency uses acebook, Twitter,

YouTube, and a book bog to share

inormation about achievements,

news, and events, and to promote

specic pubications and products.

GPO has 2,000 ikes on acebook,

4,300 oowers on Twitter, and 64,000

views across neary 50 videos on

YouTube. The book bog, Government

Book Tak, ocuses on increasing the

awareness o new and cassic edera

pubications through reviews and

discussions. late in the sca year, GPO

added a Pinterest account, which to

date has been pinned more than 100

times.

In 2012, the American

Customer Satisaction

Index (ACSI), which

measures customer

satisaction with

edera agencies, gaveGPOs Puebo aciity

an overa customer

satisaction score

o 84 points with

compaints at ony

one percent.


19/24


GPO INANCES

The Revoving und unctions as

GPOs checking account with theU.S. Treasury. GPO pays its expenses

rom this account either with a check

or eectronic transer. The und

is reimbursed when the Treasury

Department transers money rom

agency appropriations accounts to the

Revoving und when agencies pay

GPO invoices. This procedure aso

appies to the payment o transers

rom the Congressiona Printing and

Binding and Saaries and Expenses

Appropriations, and to deposits o

unds coected rom saes to thepubic.

GPO maintains a cash baance in

the Revoving und that is used to

pay a expenses. The cash baance

fuctuates daiy as payments are

received rom agency reimbursements,

customer payments, and transers rom

GPO appropriations.

appopd unds

GPOs Congressiona Printing and

Binding Appropriation is used to

reimburse the Revoving und or costs

incurred in perorming congressiona

work. The Saaries and Expenses

Appropriation o the Superintendent

o Documents is used to pay or

costs associated with depository

distribution, cataoging and indexing,

statutory distribution, and internationa

exchange distribution. Occasionay,

appropriations are made to theRevoving und or specied purposes,

to remain avaiabe unti expended.

The reimbursements rom these

appropriations are incuded in GPOs

tota revenue.

Unike most appropriations

to other edera agencies, GPOs

appropriations are generay or

work that the agency itse does not

contro. The Congressiona Printing

and Binding Appropriation in eect

is an appropriation by Congress to

cover the costs o its own printing.The appropriation is made to GPO

to reieve Congress o the burden

o maintaining detaied accounting

records or a the printing ordered

rom GPO both by aw and by other

congressiona requisitions, as we as

the responsibiity or estimating the

anticipated voume o congressiona

printing that is used as the basis or the

appropriation.

Congress pays a major roe in

controing the rate o spending

o the Congressiona Printing and

Binding Appropriation. GPO can

transer unds rom the appropriation

to the Revoving und ony when

it perorms congressiona printing.

The appropriation is not avaiabe or

expenditure or any purposes other

than congressiona printing. Whie GPO

does its best to estimate the voume

o congressiona printing in any given

year, that voume can change due tocircumstances beyond GPOs contro.

GPO can aect the rate o spending

under this appropriation by ensuring

the eciency o its operations.

I congressiona requisitions a

short o GPOs estimate, there wi be a

baance remaining in the Congressiona

Printing and Binding Appropriation

at the end o the year. I Congresss

requirements exceed GPOs estimate,

GPO wi continue to u them, and

Congress wi in eect spend more

than it appropriated. As a resut, therewi be a shorta in the appropriation

or which GPO woud need additiona

unding in a subsequent year. The

shorta woud be paid out o avaiabe

moneyretained earningsin the

Revoving und that otherwise woud

be used or investment in new pant

and equipment. When shortas occur,

Congress subsequenty repays GPO or

the excess cost o its printing to restore

money to the Revoving und.

like the Congressiona Printing and

Binding Appropriation, the Saaries and

Expenses Appropriation is avaiabe

ony or specic programs: depository

distribution, cataoging and indexing,

statutory distribution, and internationa

exchange. The pubishing activities

o the Government determine the

workoad handed by these programs,

Unlike most Federal agencies, GPO operates like a business, providing products and services

for Congress, Federal agencies, and the public and receiving payment in return. All GPO

activities are financed through a business-like Revolving Fund, established by section 309of Title 44, U.S.C. The Fund is used to pay all of GPOs costs in performing congressional

and agency printing, printing procurement, and distribution activities. It is reimbursed from

payments from customer agencies, sales to the public, and transfers from GPOs two annual

appropriations, the Congressional Printing and Binding Appropriation and the Salaries and

Expenses Appropriation of the Superintendent of Documents.


20/24

18 G P O 2 0 1 2 A N N U A L R E P O R

not GPO. However, GPO can aect

the eve o unding by ensuring

the eciency o its inormation

dissemination operations.

or Y 2012, GPO received

tota appropriations o $126.2

miion, incuding $90.7 miion or

Congressiona Printing and Binding,

$35 miion or the Saaries and

Expenses o the Superintendento Documents, and $500,000 in

appropriations to the Revoving

und or inormation technoogy and

aciities repairs. In eary Y 2012,

the agency requested a fat budget o

$126.2 miion or Y 2013, but with

the unds distributed dierenty: $83.6

miion or Congressiona Printing and

Binding, $34.7 miion or the Saaries

and Expenses o the Superintendent

o Documents, and $7.8 miion in

appropriations to the Revoving

und or inormation technoogy and

aciities repairs. However, unding

or Y 2013 has been provided by

continuing resoution.

rnd enngs

Under GPOs system o accrua

accounting, annua earnings generated

since the inception o the Revoving

und have been accumuated

as retained earnings. Retained

earnings make it possibe or GPO

to und a signicant amount o

technoogy modernization. However,

appropriations or essentia investments

in technoogy and pant upgrades are

aso requested annuay.

Y 2012 nn rsusor Y 2012, revenue totaed $713.8

miion, and the tota operating

expenses charged against GPOs

budget were $708.6 miion, excuding

Other Operating Expense. The argest

singe component o GPOs annua

expenses was a pass-through cost or

procured printing. In Y 2012, the cost

o procured printing totaed $314.2

miion, or about 44% o tota expenses.

The second argest component was

personne compensation and benets.

These totaed $207.0 miion in Y

2012, or about 29% o a expenses.

Other Operating Expense was a $2.4

miion adjustment to increase GPOs

ong-term workers compensation

iabiity, as determined by the

Department o labor.

Revenues rom charges against

unds appropriated by Congress

provided $114.5 miion (incuding

unds rom the Congressiona

Printing and Binding and Saaries and

Expenses appropriations, aong with

appropriations to the Revoving und;

since these unds are without sca

year imitation, additiona charges may

be paced or work obigated in Y2012 but bied in a subsequent year),

or about 16% o tota revenue. A

other GPO activities, incuding in-pant

printing (which incudes the production

o passports), procured printing, saes

o pubications, agency distribution

services, and a administrative support

unctions, were nanced through the

Revoving und by revenues generated

by payments rom agencies and saes

to the pubic.

As a resut, GPO reaized net

income o $5.2 miion or the year,

beore Other Operating Expense,

and net income o $2.9 miion ater.

GPOs nancia statements are audited

annuay by an independent third party

contracted or by the agencys Oce o

Inspector Genera, and GPO routiney

receives an unquaied, or cean

opinion.


21/24

2012 U .S. GOVERNMENT PRINTING OICE INANCIAl STATEMENTS

The oowing summary tabes are excerpts rom the u audited consoidated nancia statements and are not intended

to substitute or the u audited nancia statements presented at hp://www.gpo.gov/pds/ongsson/hvs/2012

annurpo.pd .

For fscal year 2012 (October 1, 2011 - September 30, 2012) the GPO received a clean audit opinion on its

consolidated fnancial statements rom KPMG LLP.

For the ninth consecutive year, GPO achieved positive fnancial results beore other operating expenses. Net income

beore other operating expenses was $5.2 million in fscal 2012 compared to net income beore other operating expenses

o $2.9 million in fscal 2011. In fscal 2012, both operating revenue and operating expenses decreased rom fscal 2011.

Operating revenue was down $107.3 million, or 13.1 percent (to $713.8 million rom $821.1 million), while operating

expenses dropped $109.6 million, or 13.4 percent (to $708.6 million rom $818.2 million). The decrease in revenue and

expenses was primarily due to a drop in activity within the Customer Services business unit combined with a decline

in U.S. passport production volumes in the Security and Intelligent Documents (SID) business unit to about 10 million

passports in fscal 2012 rom 13.2 million units in fscal 2011.

Other operating expenses in 2012 included a charge o $2.4 million or an increase to the Agencys uture workers

compensation liability. The long-term workers compensation charge is required to record the adjustment to the

actuarially determined liability at September 30, 2012. Inclusive o other operating expenses, GPO had a net income o

$2.9 million in fscal 2012 compared to a net income o $5.6 million in fscal 2011.

Operations provided approximately $101 million in cash in fscal 2012 as compared to $46.4 million in cash infscal 2011. The GPO invested $18.7 million on capital items in fscal 2012 as compared to $12.7 million in fscal 2011.

Summary Statements o Cash Flows (in thousands) 2012 2011

csh ows om Opng avs

N inom $ 2,858 $ 5,637

Provided by operating activities:

Depreciation and other 21,463 21,499

Decrease in assets 30,066 202

Increase in liabilities 44,070 21,799

Workers compensation liability 2,380 (2,740)

Total adjustments 97,979 40,760N sh povdd by Opng avs $ 100,837 46,397

csh fows (usd n) invsng avs (18,655) (12,667)csh fows povdd by nnng avs 11,571 12,959N ins n csh Bn $ 93,753 $ 46,689

Summary o Revenues, Expenses, and Net Income (in thousands) 2012 2011

Operating Revenues $ 713,831 $ 821,109

Operating Expenses 708,593 818,212

N inom bo oh opng xpnss 5,238 2,897

Other Operating Expenses

(Increase) Decrease in workers compensation liability (2,380) 2,740

N inom $ 2,858 $ 5,637



22/24

20 G P O 2 0 1 2 A N N U A L R E P O R

Summary Balance Sheets (in thousands) 2012 2011

asss

Current Assets

Fund balance with Treasury $ 480,607 $ 386,854

Accounts receivable, net 141,176 172,271

Inventory, net 31,891 31,919

Prepaid expenses 1,156 99to un sss $ 654,830 591,143

General property, plant and equipment, net 100,473 103,261

to asss $ 755,303 $ 694,404

lbs nd N Poson

Current Liabilities

Accounts payable and accrued expenses $ 109,188 $ 120,957

Deferred revenues 200,429 143,144

Accrued annual leave 9,417 10,843

to un bs $ 319,034 274,944Other Liabilities

Workers compensation liability 70,524 68,144

to lbs $ 389,558 $ 343,088

N poson

Cumulative results of operations

Retained earnings $ 168,146 $ 165,288

Invested capital 92,879 92,879

Unexpended appropriations 104,720 93,149

to N Poson 365,745 351,316

to lbs nd N Poson $ 755,303 $ 694,404

The GPOs Balance Sheet continued to strengthen as a result o positive operating perormance. Working capital

increased by $19.6 million, to $335.8 million in fscal 2012 rom $316.2 million in fscal 2011, and total current assets

increased by $63.7 million, to approximately $654.8 million in fscal 2012 rom $591.1 million in fscal 2011.

Total assets grew by $60.9 million to $755.3 million in 2012 rom $694.4 million in 2011. Cash increased to $480.6

million in fscal 2012 rom $386.9 million in fscal 2011, due primarily to a decrease in accounts receivable in combination

with an increase in customer deposit collections. Also contributing to the increase in cash in fscal 2012 was an increase

o $11.6 million in unexpended appropriations rom fscal 2011.

GPO ended fscal 2012 with retained earnings o $168.1 million, compared to $165.3 million at the end o fscal 2011.


23/24


24/24

U . S . GO V E R N M E N T P R I N T I N G O F F I C E

732 North Capito l Street , NW, Washington, DC 20401

www.gpo.gov| Keeping America Informed

|www.fdsys.gov