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OFFICIAL DIGITAL SECURE
U . S . G O V E R N M E N T P R I N T I N G O F F I C E | 2 0 1 2 A N N U A L R E P O R T
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March 15, 2013
The Honorabe Joseph R. Biden
The President o the Senate
The Honorabe John A. Boehner
The Speaker o the House o Representatives
Sirs:
I have the honor to transmit herewith the Annua Report o the U.S. Government Printing Oce (GPO)
or the sca year ending September 30, 2012. The report contains the resuts o an audit o GPOs
nancia statements conducted by an independent accounting rm.
Respectuy submitted,
DAVITA VANCE-COOKS
Acting Pubic Printer
U. S . G O V E R N M E N T P R I N T I N G O F F I C E
K e e p i n g A m e r i c a I n f o r m e d I w w w . g p o . g o v
Davita Vance-Cooks
Act ing Publ ic Pr inter of the Uni ted States
7 3 2 N o r t h C a p i t o l S t r e e t , N W , W a s h i n g t o n , D C 2 0 4 0 1 - 0 0 0 1 | d v a n c e c o o k s @ g p o . g o v
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A MESSAGE ROM THE ACTING PUBlIC PRINTER
In Y 2012, backed by a customer-
oriented strategic pan, we buit on
the successes o the previous year by
continuing our program o cutting
costs whie introducing an array onew oerings, a designed to show
GPOs ongoing commitment to serving
as the OICIAl, DIGITAl, SECURE
provider o the edera Governments
inormation needs.
We began the year by competing
an agency-wide empoyee buyout, an
action that resuted in an 11% reduction
in stang and an annua savings o
approximatey $24 miion. With ewer
than 1,900 empoyees, GPO is now at
its eanest stang eve in more than
a century. This, in combination withother eements o our cost containment
program, returned our overhead costs
to 2008 eves. In 2012, we submitted
a fat appropriations request to
Congress or Y 2013, underscoring our
determination to do more with ess in
heping the Government meet todays
sca reaities.
I am peased to report that GPOs
businessike operations and its record
o savings or the taxpayer resuted in
the generation o $5.2 miion in net
income or Y 2012 (beore postingthe required ong-term workers
compensation actuaria adjustment, as
determined by the labor Department),
exceeding our comparabe net income
rom the year beore. The agency
posted na net income o $2.9
miion or Y 2012 ater recording the
workers compensation adjustment.
One o the most signicant
demonstrations o doing more in
2012 was our introduction o a serieso mobie Web appications, or apps,
aowing the pubic to access the
Government inormation they want and
need rom a broad range o mobie
devices. Eary in the sca year we
introduced the Congressional Member
Guideapp, and we assisted the library
o Congress in its deveopment o a
Congressional Recordapp or the iPad.
We then made theBudget o the U.S.
Governmentavaiabe as a mobie
app, which earned an award rom the
Center or Digita Government. Withthe Oce o the edera Register we
produced thePresidential Documents
app. Recenty, we introduced a mobie
app or the 2012Plum Book, the
popuar isting o poicy and supporting
positions in the Government.
GPOs edera Digita System
(Dsys), our one-stop, no-ee Web site
providing pubic access to the ocia
inormation products o a three
branches o the Government, continues
to grow. Today we have more than
800,000 individua tites accessibe viaDsys, and we are seeing more than
37 miion documents retrieved each
month. By the end o the year Dsys
surpassed its 400 miionth document
retrieva.
During the year, we congured
the Dsys coection o House o
Representatives bis to make it
avaiabe in XMl buk data ormat
beginning with the 113th Congress.
This new oering joins other GPO XMl
buk data es, incuding the FederalRegisterand reated documents o
the executive branch. In addition to
the es made avaiabe through buk
downoad, we continue to ensure the
authenticity o a inormation provided
on Dsys by making avaiabe digitay
signed copies in PD ormat, which
is the ocia, authentic version that
matches the printed document.
Digita oerings now ead the way
in our edera Depository library
Program, which this year observes
the bicentennia o its roots in theeary days o our Repubic. Now the
Governments ongest-running pubic
inormation access program, the DlP
provides ecient, equitabe access to
the ocia inormation products o the
Congress and edera agencies through
our partnerships with approximatey
1,200 ibraries across the Nation,
about 3 per congressiona district.
We conducted a nationwide State
orecast study o the program in 2012,
the resuts o which wi serve as a
bueprint or a more fexibe, digitaDlP o the uture.
In GPOs pubication and
inormation saes program, we now
oer the pubic inormation as e-books
in a growing range o tites through
partnerships with Googe, Appe, and
Barnes and Nobe, and we provide
The Government Printing Office (GPO) is transforming itself from a traditional ink-
on-paper operation to a digital information platform. While producing the officia
printed products of the Government remains an important part of our business, weare using technology to move away from a print-centric business model and toward a
content-centric focus, which today serves as the foundation for an increasing variety
of digital and secure products and services.
2 G P O 2 0 1 2 A N N U A L R E P O R
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In sca year 2012,
GPO continued our
program o cutting
costs whie introducingan array o new
oerings, a designed
to show GPOs ongoing
commitment to serving
as the OICIAl,
DIGITAl, SECURE
provider o theedera Governments
inormation needs.
a broad variety o e-book consuting
expertise or edera agencies in
determining the most ecient and cost-
eective media or disseminating their
inormation to the pubic.
Our Security and Inteigent
Document business unitthe source
o U.S. passports eaturing secure
eectronic components, as we as the
soe Government provider o secure
credentias with advanced smart card
eaturesmanuactured more than 10
miion passports and 800,000 credentiacards in 2012. We aso expanded card
production capacity at our remote
production site in Stennis, MS. late
in the year we were tasked by the
Department o State with deveoping
the capabiity to begin producing the
next generation passport in 2015, a job
that wi require signicant investment
and training.
Highights o GPOs pant operations
in 2012 incuded production o the
broad variety o work required or
the 2013 Presidentia Inauguration
as we as the high-proe 2012
Report on Human Tracking or the
Department o State, aong with the
rapid turnaround work produced daiy
to support egisative operations in
Congress and reguatory processesthroughout the executive branch.
But the vast majority o the
Governments inormation product
needsneary 75%were produced
in 2012 by thousands o sma business
concerns across the Nation in the
printing and inormation product
industry who work with us in one o
the Governments ongest-standing
partnerships with private industry.
During the year, the Joint Committee
on Printing requested a study by the
Government Accountabiity Oce o
how taxpayer savings can be increased
by bringing more print procurement
into this program, and we are assisting
in this important work.
or the rst time ever, in 2012
we participated in the Government-
wide edera Viewpoint Survey,conducted by the Oce o Personne
Management. Our participation rate o
70% was the highest we have ever had
or an empoyee survey, higher than
the Government-wide rate o 42% and
twice the response rate o the interna
empoyee survey we conducted in
G P O 2 0 1 2 A N N U A L R E P O R T 3
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2010. Overa, the responses to the2012 survey questions were much more
positive than in GPOs 2010 survey.
But the resuts aso show that we sti
have work to do in identiying and
impementing measures to address a
number o empoyee-reated issues,
incuding hiring and promotion
practices.
As Y 2012 drew to a cose,
the Nationa Academy o Pubic
Administration competed its
independent study o GPO that
had been requested by Congress.The resuting report provides an
exceent overview o the agency
and the inormation poicy and
technoogy environments in which we
now operate. It aso oers a number
o useu recommendations or the
uture o Government operations in
the digita age.
A MES SAGE ROM THE ACTING PUBlIC PRINTER
like previous studies
o the GPO thathave uphed our
business mode, the
NAPA report states
in the digita age,
GPOs core mission
o authenticating,
preserving, anddistributing edera
inormation remains
criticay important to
American democracy
4 G P O 2 0 1 2 A N N U A L R E P O R
Previous studies have uphed ourbusiness mode and we are peased
to see that this report does so as
we, specicay stating that in the
digita age, GPOs core mission
o authenticating, preserving, and
distributing edera inormation
remains criticay important to
American democracy. This view
underscores our transormation as
the OICIAl, DIGITAl, SECURE
provider o the edera Governments
inormation needs. Most important o
a, it commends the dedicated andexpert eorts o the men and women
who work here, who daiy carry out
the work that is so vita to Keeping
America Inormed.
DAVITA VANCE-COOKS
Acting Public Printer
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G P O 2 0 1 2 A N N U A L R E P O R T 5
Aong with saes o pubications in
digita and tangibe ormats to the
pubic, GPO supports openness
and transparency in Government byproviding permanent pubic access
to edera Government inormation
at no charge through our edera
Digita System (hp://www.dsys.
gov), which today makes more than
800,000 edera tites avaiabe onine
rom both GPOs servers and inks to
servers in other agencies, and sees
more than 37 miion documents
downoaded every month. GPO aso
provides pubic access to Government
inormation through partnerships
with approximatey 1,200 ibrariesnationwide participating in the edera
Depository library Program. In addition
to GPOs Web site, hp://www.gpo.
gov, the agency communicates with
the pubic routiney via Twitter w.
om/USGPO, YouTube hp://www.
youub.om/us/gpopn, and
acebook hp://www.book.om/
USGPO.
GPOs Hsoy
GPO rst opened its doors or business
on March 4, 1861, the same dayAbraham lincon was inaugurated as
the 16th President. Its mission can be
traced to the requirement in Artice
I, section 5 o the Constitution that
each House sha keep a journa o
its proceedings and rom time to time
pubish the same.
GPO has produced the ocia
version o every great American statepaperand an uncounted number o
other Government pubicationssince
President lincons time, incuding the
Emancipation Procamation, Socia
Security cards, Medicare and Medicaid
inormation, census orms, tax orms,
citizenship orms, miitary histories
ranging rom the Ofcial Records o
the War o the Rebellion to the atest
accounts o our orces in Aghanistan,emergency documents ike the ration
cards and the Buy Bonds posters
used during Word War II, the Warren
Commission Report on President
Kennedys assassination, the Watergate
transcripts, the 9/11 Commission
Report, Presidentia inaugura addresses,
GPO is the Oicial,DiGital,SecUre resource for producing, procuring, cataloging,
indexing, authenticating, disseminating, and preserving the official information products
of the Federal Government. The agency is responsible for the production and distributionof information products for all three branches of the Government, including the official
publications of Congress and the White House, U.S. passports for the Department of State,
and the official publ ications of other Federal agencies and the courts. Total GPO employment
today is about 1,900.
THE U.S. GOVERNMENT PRINTING OICE (GPO)
GPOs missioncan be traced to
the requirement
in Artice I,
section 5 o the
Constitution that
each House sha
keep a journa oits proceedings
and rom time to
time pubish the
same.
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6 G P O 2 0 1 2 A N N U A L R E P O R
Supreme Court opinions, and the great
acts o Congress that have shaped our
society. A these as we as miions
o other documents rom the historic
to the humbe have been produced
by GPO or use by Congress, edera
agencies, and the pubic.
thnoogy tnsomon GPO
GPO has continuay transormed itse
throughout its history by adapting to
changing technoogies. In the ink-on-
paper era, this meant moving romhand-set to machine typesetting, rom
sower to high-speed presses, and
rom hand to automated bookbinding.
These changes were signicant or their
time. Yet they pae by comparison with
the transormation that accompanied
GPOs incorporation o eectronic
inormation technoogies, which began
50 years ago in 1962 when the Joint
Committee on Printing directed the
agency to deveop a new system o
computer-based composition. That
order ed to the deveopment o GPOs
rst eectronic photocomposition
system, which by the eary 1980s had
suppanted machine-based hot meta
typesetting, resuting in unprecedented
savings in congressiona and agency
printing costs. oowing the passage
o the GPO Eectronic InormationAccess Enhancement Act in 1993,
the databases generated by GPOs
composition system were upoaded
to the Internet via GPOs rst Web
site, GPO Access. Those unctions
continue today with GPOs edera
Digita System on a more compex and
comprehensive scae.
As a resut o those sweeping
technoogy changes, GPO is now un-
damentay dierent rom what it was
as recenty as a generation ago. The
agency is smaer, eaner, and equipped
with digita production capabiities
that are the bedrock o the inormation
systems reied upon daiy by Congress,
edera agencies, and the pubic to en-
sure open and transparent Government
in the digita era. GPOs technoogy
transormation is continuing with the
deveopment o new ways o deiver-ing Government inormation, incuding
apps, and buk data downoad es.
GPO Hsoy exhb
In 2012, GPOs history exhibitopened
a year earier in observance o the
agencys 150th anniversarywas
rereshed and updated to eature
machine typesetting, ocusing on the
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G P O 2 0 1 2 A N N U A L R E P O R T 7
Monotype and linotype technoogies
that GPO used rom 1904 to 1985 to
produce the ocia pubications o
Congress and edera agencies. The
agency has on dispay a inotype
machine that was used during Word
War I by Genera Pershings mobie
headquarters in Europe to issue genera
orders, aong with other machinery
and the products they were used to
produce. Videos enhance the dispay
by expaining how linotype and
Monotype machines worked and theimpact they had on the wordwide
dissemination o inormation. The
exhibit coincided with the wordwide
reease o an independent m
Linotype: The Filmthat prominenty
eatures the roe payed by this
technoogy at GPO.
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8 G P O 2 0 1 2 A N N U A L R E P O R
or the Cerk o the House, the
Secretary o the Senate, and thecommittees o the House and the
Senate, we produce the documents and
pubications required by the egisative
and oversight processes o Congress,
incuding the daiyCongressional
Record, bis, reports, egisative
caendars, hearings, committee prints,
and documents, as we as stationery,
ranked enveopes, and other materias
such as memorias and condoence
books, programs and invitations, phone
books, and the other products needed
to conduct business o Congress.
The agency aso detais expert sta
to support the inormation product
requirements o House and Senate
committees and congressiona oces
such as the House and Senate Oces
o legisative Counse.
Today the activities associated with
creating congressiona inormation
databases comprise the vast majority
o the work unded by the agencys
annua Congressiona Printing and
Binding Appropriation. In additionto using these databases to produce
printed products as required by
Congress, GPO upoads them to the
Internet via Dsys, and they are the
source o the apps and other advanced
products the agency produces or
congressiona inormation. GPOs
advanced digita authentication system,
supported by pubic key inrastructure
(PKI), is an essentia componentor assuring the digita security o
congressiona documents.
GPOs congressiona inormation
systems aso orm the basic buiding
bocks o other inormation systems
supporting Congress. The agencys
congressiona inormation databases
are provided directy to the library
o Congress to support its THOMAS
systemand the new Congress.gov
systemas we as the egisative
inormation systems the library
makes avaiabe to House and Senate
oces. GPO and the library are aso
coaborating today on the digitization
o previousy printed documents,
such as the Congressional Record, to
make them more broady avaiabe
to Congress and the pubic; the
deveopment o a new process or
updating the digita edition o the
Constitution Annotated; and expanding
the avaiabiity o House bi data in
XMl buk data ormat.
GPO cus h cos
o congsson Wok
The use o eectronic inormation
technoogies by GPO has been a
principa contributor to owering
the cost, in rea economic terms, o
congressiona inormation products.
In Y 1980as the agency began
repacing machine-based hotmeta typesetting with eectronic
photocompositionthe annua
Congressiona Printing and Binding
Appropriation was $91.6 miion, the
equivaent in todays doars o $255.9
miion. By comparison, approved
unding or the Y 2012 Congressiona
Printing and Binding Appropriation
was $90.6 miion, a reduction o neary
66% in constant doar terms.
Productivity increases resuting
rom technoogy have enabed GPO
to make substantia reductions in
stang requirements whie continuing
to improve services to Congress.
In 1980, tota GPO empoyment was
approximatey 6,450. Today, the agency
has about 1,900 empoyees on board,
representing a reduction o 4,550, or
more than 70%. Todays is the smaest
workorce at GPO o any time in the
past century, yet output or Congress
has expanded to incude both print
and mutipe digita ormats, with
vasty superior abiity to reach a argerportion o the pubic than ever beore.
congsson apps
In 2012, GPO introduced its rst app,
theMobile Member Guide, which
provides the pubic with quick, easy
access to inormation on Members o
the 112th Congress. The app eatures
ocia biographica inormation or
GPO AND CONGRESS
Information is the lifeblood of the congressional process. Bills, amendments, resolutions
hearings, committee reports, committee prints, and the record of floor proceedingsal
these are essential to the conduct of legislative business on Capitol Hill. Without themcongressional business would grind to a halt. To produce congressional products under the
close guidance and control of the House and Senate is why GPO was originally established
and this work continues as the agencys primary mission. GPOs Official Journals of
Government business unit is the principal liaison between the agency and Congress for
congressional information products.
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G P O 2 0 1 2 A N N U A L R E P O R T 9
Members o the House and Senate,
contact inormation or their oces in
Washington, DC, and home districts,
counties and zip codes that each
House Member represents, and inks
to House Members and Senators Web
sites. Other eatures incuded Member
proes with their picture, party
aiation, hometown, home state, and
inormation on their ength o service.
TheMobile Member Guideaowed
users to browse or Members o
Congress by ast name, state, chamber,
or party.
GPO aso coaborated with the
library o Congress (lOC) or the
creation o an iPad app or thedaiyCongressional Record. The
app was requested by the House o
Representatives Committee on House
Administration. GPO provided lOC
with Congressional Recordes in
both text and PD ormats aong with
associated metadata, which lOC used
in deveoping the app.
late in the year, GPO made
United States Policy and Supporting
Positionsor thePlum Book, as it
is popuary knownavaiabe in
print, onine, and or the rst time
as an app. Pubished by the House
Oversight and Government Reorm
Committee and the Senate Committee
on Governmenta Aairs aternatey
ater each Presidentia eection since
1952, thePlum Bookis used to
identiy Presidentia appointed and
other positions within the edera
Government. The current edition ists
more than 8,000 edera civi service
eadership and support positions in
the executive and egisative branchesthat may be subject to appointment.
GPOsPlum Bookapp aows users
to view the pubication in an easy
to use mobie ormat and search the
pubication by agency, position tite,
ocation, appointment type, pay pan
and eve, tenure and term expiration,
and vacancy.
XMl Buk D Downod
At the direction o the House
Appropriations Committee, and in
support o the task orce on buk data
estabished by House Report 112-511,
GPO has begun making House bis in
XMl ormat avaiabe through GPOs
Dsys Buk Data repository, beginning
with the 113th Congress. The new
oering joins other GPO XMl buk
data es made avaiabe to the pubic,
incuding the edera Register, Code
o edera Reguations, and reated
documents o the executive branch.
Making Government inormation
avaiabe in XMl permits data to be
reused and repurposed not ony orprint output but or conversion into
ebooks, mobie web appications,
and other orms o content deivery,
incuding data mashups and other
anaytica toos by third party providers,
which contributes to openness and
transparency in Government. or users
or whom access to the authenticated
versions o congressiona and other
GPO not ony
uses congressiona
inormation databases
to produce printed
products but upoadsthe data to Dsys.
The data is aso
used to produce
apps and other
advanced products
or congressiona
inormation.
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10 G P O 2 0 1 2 A N N U A L R E P O R
Government pubications is criticayimportant, GPO makes avaiabe
digitay-signed es in PD ormat that
match the ocia printed document.
GPO is currenty working with the
library o Congress to make additiona
inormation avaiabe in XMl buk data
ormat.
inugu Wok
GPO started production in 2012 on the
requirements or the 2013 Presidentia
Inauguration, under the direction o
the Joint Congressiona Committee onInaugura Ceremonies. The agency
designed and produced approximatey
80 dierent products or the event,
incuding invitations, tickets, signs,
pins, and other items that supported
the organization and conduct o the
inaugura ceremonies, incuding the
production o secure credentias or the
event.
Pn OponsGPOs Pant Operations business unit,
which is primariy responsibe or
congressiona products (as we as the
daiy edera Register and associated
products), attained the IDEAiance
Master Printer certication in 2012 or
demonstrating the abiity to compy
with G7s proo-to-print process
and compying with internationa
standards that are used industry-wide.
Pant operations aso received the
certication o Graphic Arts Industry
Coor Viewing Standard. These newcertications compement pant
operations institutiona membership
with the library Binding Institute,
which ocuses on high quaity
production or bookbinding and
adherence to ibrary binding standards.
During the year, progress continued
on the deveopment o the pants new
XMl-based composition system.
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The Y 2013 Budget
app provides users
with access to the
text and images othe Y 2013 budget
package, incuding th
Budget Message o th
President, inormation
on the Presidents
priorities, and budget
overviews organizedby agency.
GPOs digita systems support
key edera agency pubications,
incuding the annuaBudget o the U.S.
Governmentand, most importanty,
theFederal Registerand associated
products, which the agency aso
produces. As it does or congressiona
documents, GPOs advanced digitaauthentication system, supported by
PKI, assures the digita security o
agency documents.
GPOs Ocia Journas o
Government business unit acts as
the iaison between the Oce o the
edera Register and the agency, whie
the Pant Operations business unit
provides in-pant production services
or these requirements. The agencys
Customer Services business unit
maintains iaison with edera agencies
and arranges or the production otheir requirements through either Pant
Operations or contracting out to the
private sector printing and inormation
product industry.
apps o d agns
In 2012, GPO made theBudget o the
U.S. Governmentavaiabe or the rst
time as a mobie app. The FY 2013
Budgetapp provides users with access
to the text and images o the Y 2013
budget package, incuding the Budget
Message o the President, inormationon the Presidents priorities, and budget
overviews organized by agency. It
aso provides inks to Dsys where
summary tabes and additiona books
o theBudget, incuding theAnalytical
Perspectives, Appendix, and Historical
Tablesare avaiabe. The Y 2013
Budget app had more than 53,000 visits
in the rst 24 hours. GPO was honored
or the deveopment o the app by
the Center or Digita Government,
receiving a Digita Government
Achievement Award which recognizedoutstanding websites and appications
deveoped by edera, state, and oca
Government agencies. In addition to
the app, the agency made theBudget
o the U.S. Governmentavaiabe on
Dsys, on a CD-ROM, and in print.
GPO worked with the Oce o the
edera Register (OR) o the Nationa
GPO AND EDERAl AGENCIES
Federal agencies are major producers of information in the
United States, and access to Government information is
vital to our economy and society. The business and financialcommunities, agricultural workers, scientists and engineers,
first responders, students, teachers, health care workers
these and a wide range of professions rely every day on
information generated by Federal agencies with a diverse
range of missions. So, too, do Federal agencies and the
public rely on a growing variety of secure credentials issued
by Federal agencies, from travelers holding U.S. passports
to frequent U.S. border crossers, Medicare beneficiaries in
Puerto Rico, and other users.
G P O 2 0 1 2 A N N U A L R E P O R T 11
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12 G P O 2 0 1 2 A N N U A L R E P O R
Archives and Records Administration
in 2012 to deveop an app based on
theDaily Compilation o Presidential
Documents, which is eatured on
Dsys. The app is part o both
agencies eorts to support the White
Houses digita strategy or the edera
Government by ensuring the American
peope have access to Government
inormation on any device. The
Presidential Documentsapp incudes
the Presidents executive orders,
speeches, statements, communications
to Congress and edera agencies,
approved acts, nominations
submitted to the Senate, White House
announcements, and White Housepress reeases. It has user-riendy
search capabiities aowing users to
access content about the President by
searching by date, category, subject, or
ocation, which incudes a map eature.
This is the rst time GPO has enabed
an app with a geoocation eature
providing users with access to the most
recent content near their ocation.
2012 tkng n Psons rpo
GPOs pant produced the 2012
Trafcking in Persons Reportor theDepartment o State (DOS). Acting
Pubic Printer Davita Vance-Cooks
and some GPO empoyees attended
a reception at DOS and presented
Secretary o State Hiary Cinton with a
bound copy o the report.
Psspos nd Su cdns
One o GPOs principa products is the
U.S. passport, which the agency has
produced or the Department o State
since 1926. At one time no more than a
conventionay printed document, since
2005 passports have incorporated a
digita chip and antenna array capabe
o carrying biometric identication
data, which with other security printing
eatures has transormed this document
into the most secure identication
credentia obtainabe. GPO has
aso deveoped a ine o secure
identication smart cards to supportthe credentiaing requirements o
edera agencies. The agencys secure
credentia unit has been certied as
the ony government-to-government
provider o credentias meeting the
requirements o Homeand Security
Presidentia Directive 12 (HSPD-12).
Both passports and smart cards are
handed by the agencys Security and
Inteigent Documents business unit.
In 2012, GPO achieved the
miestone o producing the 75 miionth
eectronic passport. GPO produces
the passport at the agencys secure
production aciities in Washington,
DC, and remotey at the Stennis
Space Center in MS. Both o these
aciities are ISO 9001-certied,
signiying they operate word-cass
production capabiities consistent withinternationay-recognized standards.
Aso in 2012, GPO awarded two
contracts or the covers o the U.S.
passport oowing a competitive
procurement process. As part o the
process, companies had to meet the
internationa standards estabished by
the United Nations Internationa Civi
Aviation Organization. A prominent
eature o the new contracts is their
incusion o U.S.-based sources. The
contracts are or up to ve years. At the
end o the year, the agency receiveddirection rom the Department o
State to proceed with the necessary
investment in equipment and
inrastructure to begin producing the
next generation passport in 2015.
GPO aso works with many edera
agencies to produce secure credentias.
The agency produced a specia events
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G P O 2 0 1 2 A N N U A L R E P O R T 13
credentia or the edera Bureau oInvestigation to be used by pubic
saety and security personne at Super
Bow XlVI in Indianapois, IN. Another
card introduced in 2012 was the
Goba Entry Card or the Department
o Homeand Securitys Trusted
Traveer Program, to expedite customs
processing or Americans returning
rom abroad. GPO aso produces
other border crossing cards or the
DHS, Medicare cards or Puerto Rico,
cards or the D.C. Government, and
identication cards or DHS that compywith HSPD-12 standards. During the
year, the agency was approved by the
Joint Committee on Printing to expand
card production operations to its
remote aciity in Stennis, MS. This new
production capabiity wi be brought
onine in 2013.
GPO n Pnshp wh indusyOther than congressiona and
inherenty governmenta work
such as theFederal Register, the
Budget, and secure and inteigent
documents, GPO produces virtuay
a other edera agency inormation
product requirements via contracts
in partnership with the private sector
printing and inormation product
industry. Excuding security and
inteigent documents, the agencys
Customer Services business unit
operation contracts out approximatey
75% o a work sent to the agency
or productioncurrenty amounting
to more than $340 miion annuay
rom Washington, DC, as we as rom
15 regiona oces around the United
States.
This system is one o theGovernments ongest running and
most successu programs o utiizing
the private sector, which is represented
by more than 16,000 individua rms
registered to do business with GPO,
the vast majority o whom are sma
businesses averaging 20 empoyees
per rm. Contracts are awarded on
a purey competitive basis; there
are no set-asides or preerences in
contracting other than what is specied
in aw and reguation, incuding a
requirement or Buy American. Thispartnership provides great economic
opportunity or the private sector.
During the year, the Joint Committee
on Printing requested the Government
Accountabiity Oce to review
opportunities to expand the voume
o edera agency printing work
contracted out to the private sector.
GPO is participating in this study.
GPO produced a specia
events credentia or
the edera Bureau o
Investigation to be used by
pubic saety and security
personne at Super Bow XlVI
in Indianapois, IN. Another
card introduced in 2012 was
the Goba Entry Card or the
Department o Homeand
Securitys Trusted Traveer
Program, to expedite customs
processing or Americans
returning rom abroad.
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14 G P O 2 0 1 2 A N N U A L R E P O R
d Dposoy lby Pogm
A key mechanism or this purpose is
the edera Depository library Program
(DlP), whose egisative antecedents
date to 1813. Across those years,
depository ibraries have served as
critica inks between We the Peope
and the inormation made avaiabe by
edera Government. GPO provides
the ibraries with inormation products
in digita and, in some cases, tangibeormats, and the ibraries in turn make
these avaiabe to the pubic at no
charge whie providing additiona
hep and assistance to depository
ibrary users. The program today
serves miions o Americans through a
network o approximatey 1,200 pubic,
academic, aw, and other ibraries
ocated across the Nation, averaging
neary 3 per congressiona district.
The DlP is supported by a
cataoging and indexing unit within
GPO, in accordance with requirements
estabished by the U.S. Code. An
associated program operated by GPO
is in ument o an internationa
treaty. Under it, the agency distributes
certain edera pubications to other
governments abroad as designated
by the library o Congress. In return,
they send the library their ocia
pubications, which the library then
makes avaiabe or the use o Congress
and the pubic. The DlP is managed
by GPOs library Services and Content
Management business unit.
In 2012, edera depository ibraries
connected their patrons to a historic
document commemorating the 100th
anniversary o the sinking o the
Titanic in Apri. libraries provided
access to the Senate hearing report thatinvestigated the sinking o the Titanic
and other reevant documents that are
part o their ibrary coections.
A major DlP eort during the year
was the State orecasting Project, a
coaborative research project between
GPO and depository ibraries, which
surveyed a depository ibraries to
assess the current conditions o the
program. Primary issues identied in
the survey incuded budget constraints,
use o physica space, stang, and
coection scope changes. GPO received
responses rom 802 depository ibraries
representing a 50 states, DC, American
Somoa, Guam, and the U.S. Virgin
Isands. Resuts rom this initiative wi
be used as a bueprint or deveoping a
new nationa pan or the uture o the
DlP in the digita age.
During the year, the agencys library
Services and Content Management
business unit started using an
elearning too, aowing GPO to
conduct virtua training and host virtua
meetings with members o the DlP
nationwide. In turn, ibraries across the
country can improve their assistance
to the pubic in using Dsys to access
Government inormation. This too aso
aows GPO to customize training or
specic audiences, record the training
or uture use, and enhance training
with onine discussions.
d Dg Sysm (Dsys)
A major component o the DlPis Dsys, which now provides the
majority o congressiona and edera
agency content to the program or
pubic access. This system has reduced
the cost o providing pubic access to
Government inormation signicanty
when compared with print, whie
expanding pubic access dramaticay
through the Internet. The system is
managed by GPOs Programs, Strategy,
and Technoogy business unit.
In 2012, GPO took ofine its rst
Web presence, GPO Access, aunchedoriginay in 1994, and as a resut pubic
utiization o Dsys has increased
substantiay, growing to more than 400
miion document retrievas by the end
o the sca year. Currenty, the system
provides access to more than 800,000
individua tites rom a three branches
o the Government, the ony system o
its kind in operation today.
GPO is continuay adding
coections to Dsys to provide
increased pubic access to Government
inormation. In 2012, the agency
had the opportunity to make audio
content avaiabe or the rst time
on Dsys. The Nationa Archives and
Records Administration turned to GPO
to host the audio tape recordings o
communications between the White
House and Air orce One oowing
GPO AND OPEN, TRANSPARENT GOVERNMENT
Producing and distributing the official publications and
information products of the Federal Government fulfills an
informing role originally envisioned by the Founders, both inthe Constitution and when James Madison later said:
A popular Government without popular information, or
the means of acquiring it, is but a Prologue to a Farce
or a Tragedy, or perhaps both. Knowledge will forever
govern ignorance, and a people who mean to be their
own Governors, must arm themselves with the power
which knowledge gives.
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G P O 2 0 1 2 A N N U A L R E P O R T 15
the assassination o President John .
Kennedy on November 22, 1963. As a
resut o hosting the audio recordings,Dsys achieved a record number o
visits to the site over a ve-day period.
The number o edera courts
participating in GPOs piot project with
the Administrative Oce o the U.S.
Courts to make edera court opinions
avaiabe to the pubic via Dsys
increased rom 3 in 2011 to 29 in 2012.
The coection now contains neary
600,000 opinions and had more than
40 miion downoads in 2012, making
it the ourth most popuar coection
on Dsys. At the end o the year, GPO
received approva rom the Judicia
Conerence o the United States to
make opinions avaiabe rom a o the
remaining edera courts.
During the year, deveopment was
competed to provide access to a ner
eve o granuarity or the digitized
U.S. Statutes at large 1951-2000
coection made avaiabe via Dsys, a
joint project o the library o Congress
and GPO to make more historicapubications avaiabe digitay. The
additiona eve o granuarity wi aow
or enhanced search and access to this
coection. This enhancement wi be
avaiabe to the pubic in eary 2013.
An Dsys appication programming
interace (API) was deveoped in 2012
that provides services or deveopers
and webmasters to programmaticay
access content and metadata on Dsys
in a predictabe way. A link Service was
made avaiabe that enabes embedded
inks to be created to content and
metadata rom 13 Dsys coections.
The capabiity to accept and dispay
XMl or the Dsys Congressiona
Reports coection, and to prepare
reports in this ormat, was enabed
in 2012. This wi provide access to
congressiona reports deveoped in
XMl in addition to the PD and text
(ASCII) ormats that are currentyavaiabe. GPO has aready enabed this
capabiity or the Congressiona Bis
coection, which is made avaiabe in
text, PD, and XMl ormats.
inay, the capabiity or content
to be ingested into Dsys in buk and
without the need or deveopment
resources was enabed in 2012. This
eature streamines the process or
submitted content and metadata to be
ingested by the system and avaiabe
based on a set o standard guideines.
The eature supports eorts to increase
the amount o content in Dsys by
making it quicker and easier or
content owners to have their content
avaiabe through Dsys. Content rom
the Department o the Treasury was the
rst to be ingested into Dsys through
this streamined standard submission
eature.
... pubic utiization o
Dsys has increased
substantiay, growing to
more than 400 miion
document retrievas bythe end o the sca
year. Currenty, the
system provides access
to more than 800,000
individua tites rom a
three branches o the
Government, the onysystem o its kind in
operation today.
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16 G P O 2 0 1 2 A N N U A L R E P O R
GPO ahvs Svngs
n inomon Dssmnon
In Y 1995, the year that GPOs
provision o onine access toGovernment documents via the
Internet debuted, the cost o printing
and distributing miions o copies
o printed pubications to edera
depository ibraries nationwide was
$17.6 miion, the equivaent o neary
$26 miion in constant doars. or
Y 2012, GPO unded that unction
at $9.7 miion, a reduction o more
than 62% in rea economic terms.
Aong with occasiona appropriations
to GPOs Revoving und and reated
unding, GPO has used the savingsrom reduced printing and distribution
costs to pay or the estabishment and
operation o its onine inormation
dissemination programs, rst through
GPO Access(1994-2009) and then
through Dsys. This eort has achieved
signicant savings or the taxpayers
whie exponentiay expanding pubic
access to Government inormation.
Pubon nd
inomon Ss Pogm
Aong with the DlP and Dsys, whichare no-ee pubic access programs,
GPO provides pubic access to the
weath o ocia edera inormation
through pubic saes eaturing
secure ordering through an onine
bookstore or GPO saes pubications,
a brick-and-mortar bookstore at GPO
headquarters in Washington, DC, and
partnerships with the private sector to
oer edera pubications as ebooks.
This program is managed by GPOs
Pubications and Inormation Saes
business unit.
GPOs presence in the ebook
market continues to grow. The agency
entered into agreements in 2012 with
Barnes & Nobe and Appe to make
popuar Government tites such as the
Public Papers o the President-Barack
Obama, theFinancial Crisis Inquiry
Report, andPonzimonium: How
Scam Artists are Ripping O America
avaiabe as ebooks. The agency
now has agreements with Appe,
Googes eBookstore, Barnes & Nobe,
OverDrive, Ingram, Zinio, and other
onine vendors to se edera ebooks
and magazines.
rmbusb Dsbuon Pogm
The Pubications and Inormation Saes
business unit aso operates inormation
distribution programs or other
edera agencies on a reimbursabe
basis, incuding the Genera Services
Administration (GSA) Consumer
Inormation Center pubications.
The agency works with GSA to
process and distribute orders or
consumer pubications through GPOs
Congressman rank Evans Document
Distribution Center in Puebo, CO.
Since it rst opened in 1971, this aciity
has distributed approximatey one
biion pubications wordwide. In 2012,
the American Customer Satisaction
Index (ACSI), which measures
customer satisaction with edera
agencies, gave the Puebo aciity an
overa customer satisaction score o
84 points with compaints at ony one
percent. The ACSI surveyed customers
on their satisaction with cataog, Web
site, phone, and order processing.
This high customer satisaction score
buids upon the Puebo distribution
centers reputation or exceent
customer service and high scores rom
previousy-conducted surveys.
GPO nd So Md
GPO has embraced socia media.
The agency uses acebook, Twitter,
YouTube, and a book bog to share
inormation about achievements,
news, and events, and to promote
specic pubications and products.
GPO has 2,000 ikes on acebook,
4,300 oowers on Twitter, and 64,000
views across neary 50 videos on
YouTube. The book bog, Government
Book Tak, ocuses on increasing the
awareness o new and cassic edera
pubications through reviews and
discussions. late in the sca year, GPO
added a Pinterest account, which to
date has been pinned more than 100
times.
In 2012, the American
Customer Satisaction
Index (ACSI), which
measures customer
satisaction with
edera agencies, gaveGPOs Puebo aciity
an overa customer
satisaction score
o 84 points with
compaints at ony
one percent.
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G P O 2 0 1 2 A N N U A L R E P O R T 17
GPO INANCES
The Revoving und unctions as
GPOs checking account with theU.S. Treasury. GPO pays its expenses
rom this account either with a check
or eectronic transer. The und
is reimbursed when the Treasury
Department transers money rom
agency appropriations accounts to the
Revoving und when agencies pay
GPO invoices. This procedure aso
appies to the payment o transers
rom the Congressiona Printing and
Binding and Saaries and Expenses
Appropriations, and to deposits o
unds coected rom saes to thepubic.
GPO maintains a cash baance in
the Revoving und that is used to
pay a expenses. The cash baance
fuctuates daiy as payments are
received rom agency reimbursements,
customer payments, and transers rom
GPO appropriations.
appopd unds
GPOs Congressiona Printing and
Binding Appropriation is used to
reimburse the Revoving und or costs
incurred in perorming congressiona
work. The Saaries and Expenses
Appropriation o the Superintendent
o Documents is used to pay or
costs associated with depository
distribution, cataoging and indexing,
statutory distribution, and internationa
exchange distribution. Occasionay,
appropriations are made to theRevoving und or specied purposes,
to remain avaiabe unti expended.
The reimbursements rom these
appropriations are incuded in GPOs
tota revenue.
Unike most appropriations
to other edera agencies, GPOs
appropriations are generay or
work that the agency itse does not
contro. The Congressiona Printing
and Binding Appropriation in eect
is an appropriation by Congress to
cover the costs o its own printing.The appropriation is made to GPO
to reieve Congress o the burden
o maintaining detaied accounting
records or a the printing ordered
rom GPO both by aw and by other
congressiona requisitions, as we as
the responsibiity or estimating the
anticipated voume o congressiona
printing that is used as the basis or the
appropriation.
Congress pays a major roe in
controing the rate o spending
o the Congressiona Printing and
Binding Appropriation. GPO can
transer unds rom the appropriation
to the Revoving und ony when
it perorms congressiona printing.
The appropriation is not avaiabe or
expenditure or any purposes other
than congressiona printing. Whie GPO
does its best to estimate the voume
o congressiona printing in any given
year, that voume can change due tocircumstances beyond GPOs contro.
GPO can aect the rate o spending
under this appropriation by ensuring
the eciency o its operations.
I congressiona requisitions a
short o GPOs estimate, there wi be a
baance remaining in the Congressiona
Printing and Binding Appropriation
at the end o the year. I Congresss
requirements exceed GPOs estimate,
GPO wi continue to u them, and
Congress wi in eect spend more
than it appropriated. As a resut, therewi be a shorta in the appropriation
or which GPO woud need additiona
unding in a subsequent year. The
shorta woud be paid out o avaiabe
moneyretained earningsin the
Revoving und that otherwise woud
be used or investment in new pant
and equipment. When shortas occur,
Congress subsequenty repays GPO or
the excess cost o its printing to restore
money to the Revoving und.
like the Congressiona Printing and
Binding Appropriation, the Saaries and
Expenses Appropriation is avaiabe
ony or specic programs: depository
distribution, cataoging and indexing,
statutory distribution, and internationa
exchange. The pubishing activities
o the Government determine the
workoad handed by these programs,
Unlike most Federal agencies, GPO operates like a business, providing products and services
for Congress, Federal agencies, and the public and receiving payment in return. All GPO
activities are financed through a business-like Revolving Fund, established by section 309of Title 44, U.S.C. The Fund is used to pay all of GPOs costs in performing congressional
and agency printing, printing procurement, and distribution activities. It is reimbursed from
payments from customer agencies, sales to the public, and transfers from GPOs two annual
appropriations, the Congressional Printing and Binding Appropriation and the Salaries and
Expenses Appropriation of the Superintendent of Documents.
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18 G P O 2 0 1 2 A N N U A L R E P O R
not GPO. However, GPO can aect
the eve o unding by ensuring
the eciency o its inormation
dissemination operations.
or Y 2012, GPO received
tota appropriations o $126.2
miion, incuding $90.7 miion or
Congressiona Printing and Binding,
$35 miion or the Saaries and
Expenses o the Superintendento Documents, and $500,000 in
appropriations to the Revoving
und or inormation technoogy and
aciities repairs. In eary Y 2012,
the agency requested a fat budget o
$126.2 miion or Y 2013, but with
the unds distributed dierenty: $83.6
miion or Congressiona Printing and
Binding, $34.7 miion or the Saaries
and Expenses o the Superintendent
o Documents, and $7.8 miion in
appropriations to the Revoving
und or inormation technoogy and
aciities repairs. However, unding
or Y 2013 has been provided by
continuing resoution.
rnd enngs
Under GPOs system o accrua
accounting, annua earnings generated
since the inception o the Revoving
und have been accumuated
as retained earnings. Retained
earnings make it possibe or GPO
to und a signicant amount o
technoogy modernization. However,
appropriations or essentia investments
in technoogy and pant upgrades are
aso requested annuay.
Y 2012 nn rsusor Y 2012, revenue totaed $713.8
miion, and the tota operating
expenses charged against GPOs
budget were $708.6 miion, excuding
Other Operating Expense. The argest
singe component o GPOs annua
expenses was a pass-through cost or
procured printing. In Y 2012, the cost
o procured printing totaed $314.2
miion, or about 44% o tota expenses.
The second argest component was
personne compensation and benets.
These totaed $207.0 miion in Y
2012, or about 29% o a expenses.
Other Operating Expense was a $2.4
miion adjustment to increase GPOs
ong-term workers compensation
iabiity, as determined by the
Department o labor.
Revenues rom charges against
unds appropriated by Congress
provided $114.5 miion (incuding
unds rom the Congressiona
Printing and Binding and Saaries and
Expenses appropriations, aong with
appropriations to the Revoving und;
since these unds are without sca
year imitation, additiona charges may
be paced or work obigated in Y2012 but bied in a subsequent year),
or about 16% o tota revenue. A
other GPO activities, incuding in-pant
printing (which incudes the production
o passports), procured printing, saes
o pubications, agency distribution
services, and a administrative support
unctions, were nanced through the
Revoving und by revenues generated
by payments rom agencies and saes
to the pubic.
As a resut, GPO reaized net
income o $5.2 miion or the year,
beore Other Operating Expense,
and net income o $2.9 miion ater.
GPOs nancia statements are audited
annuay by an independent third party
contracted or by the agencys Oce o
Inspector Genera, and GPO routiney
receives an unquaied, or cean
opinion.
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2012 U .S. GOVERNMENT PRINTING OICE INANCIAl STATEMENTS
The oowing summary tabes are excerpts rom the u audited consoidated nancia statements and are not intended
to substitute or the u audited nancia statements presented at hp://www.gpo.gov/pds/ongsson/hvs/2012
annurpo.pd .
For fscal year 2012 (October 1, 2011 - September 30, 2012) the GPO received a clean audit opinion on its
consolidated fnancial statements rom KPMG LLP.
For the ninth consecutive year, GPO achieved positive fnancial results beore other operating expenses. Net income
beore other operating expenses was $5.2 million in fscal 2012 compared to net income beore other operating expenses
o $2.9 million in fscal 2011. In fscal 2012, both operating revenue and operating expenses decreased rom fscal 2011.
Operating revenue was down $107.3 million, or 13.1 percent (to $713.8 million rom $821.1 million), while operating
expenses dropped $109.6 million, or 13.4 percent (to $708.6 million rom $818.2 million). The decrease in revenue and
expenses was primarily due to a drop in activity within the Customer Services business unit combined with a decline
in U.S. passport production volumes in the Security and Intelligent Documents (SID) business unit to about 10 million
passports in fscal 2012 rom 13.2 million units in fscal 2011.
Other operating expenses in 2012 included a charge o $2.4 million or an increase to the Agencys uture workers
compensation liability. The long-term workers compensation charge is required to record the adjustment to the
actuarially determined liability at September 30, 2012. Inclusive o other operating expenses, GPO had a net income o
$2.9 million in fscal 2012 compared to a net income o $5.6 million in fscal 2011.
Operations provided approximately $101 million in cash in fscal 2012 as compared to $46.4 million in cash infscal 2011. The GPO invested $18.7 million on capital items in fscal 2012 as compared to $12.7 million in fscal 2011.
Summary Statements o Cash Flows (in thousands) 2012 2011
csh ows om Opng avs
N inom $ 2,858 $ 5,637
Provided by operating activities:
Depreciation and other 21,463 21,499
Decrease in assets 30,066 202
Increase in liabilities 44,070 21,799
Workers compensation liability 2,380 (2,740)
Total adjustments 97,979 40,760N sh povdd by Opng avs $ 100,837 46,397
csh fows (usd n) invsng avs (18,655) (12,667)csh fows povdd by nnng avs 11,571 12,959N ins n csh Bn $ 93,753 $ 46,689
Summary o Revenues, Expenses, and Net Income (in thousands) 2012 2011
Operating Revenues $ 713,831 $ 821,109
Operating Expenses 708,593 818,212
N inom bo oh opng xpnss 5,238 2,897
Other Operating Expenses
(Increase) Decrease in workers compensation liability (2,380) 2,740
N inom $ 2,858 $ 5,637
G P O 2 0 1 2 A N N U A L R E P O R T 19
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20 G P O 2 0 1 2 A N N U A L R E P O R
Summary Balance Sheets (in thousands) 2012 2011
asss
Current Assets
Fund balance with Treasury $ 480,607 $ 386,854
Accounts receivable, net 141,176 172,271
Inventory, net 31,891 31,919
Prepaid expenses 1,156 99to un sss $ 654,830 591,143
General property, plant and equipment, net 100,473 103,261
to asss $ 755,303 $ 694,404
lbs nd N Poson
Current Liabilities
Accounts payable and accrued expenses $ 109,188 $ 120,957
Deferred revenues 200,429 143,144
Accrued annual leave 9,417 10,843
to un bs $ 319,034 274,944Other Liabilities
Workers compensation liability 70,524 68,144
to lbs $ 389,558 $ 343,088
N poson
Cumulative results of operations
Retained earnings $ 168,146 $ 165,288
Invested capital 92,879 92,879
Unexpended appropriations 104,720 93,149
to N Poson 365,745 351,316
to lbs nd N Poson $ 755,303 $ 694,404
The GPOs Balance Sheet continued to strengthen as a result o positive operating perormance. Working capital
increased by $19.6 million, to $335.8 million in fscal 2012 rom $316.2 million in fscal 2011, and total current assets
increased by $63.7 million, to approximately $654.8 million in fscal 2012 rom $591.1 million in fscal 2011.
Total assets grew by $60.9 million to $755.3 million in 2012 rom $694.4 million in 2011. Cash increased to $480.6
million in fscal 2012 rom $386.9 million in fscal 2011, due primarily to a decrease in accounts receivable in combination
with an increase in customer deposit collections. Also contributing to the increase in cash in fscal 2012 was an increase
o $11.6 million in unexpended appropriations rom fscal 2011.
GPO ended fscal 2012 with retained earnings o $168.1 million, compared to $165.3 million at the end o fscal 2011.
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