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Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels , Belgium, 17 th December Prof. Karl Dayson, Executive Director, Community Finance Solutions, University of Salford

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Page 1: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe

Brussels , Belgium, 17th December

Prof. Karl Dayson, Executive Director, Community Finance Solutions, University of Salford

Page 2: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

• Gradual shift as MFIs professionalised to move away from subsidy to more sustainable approaches. The change was driven by:– Short life-span microcredit programmes– Increasing size of MFIs– Increased public scrutiny

• Today numerous guidelines, manuals & several specialised MFI rating systems

Background

Page 3: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

• Questions raised about loan book of Grameen Bank – efficiency by growth strategy

• Very little discussion about subsidy (Von Pischke)

• Do they actually help the poor? (Ellerman)

• Should the focus be on savings & is there a tension between a MFI & its clients (Allen)

• Impact on client of cost of credit & collection processes (India)

• Does microfinance crowd out other anti-poverty initiatives? (Bateman)

• The role of the state in governance (regulation & interference)

MFIs: A Crisis of Governance?

Page 4: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

• Diverse sector yet shouldn’t hide similarities

• Lack of common accounting measures

• National legal frameworks are very different

• No agreement on what sustainability looks like or is

• Access to capital as public money reduces

• Quality of sector is uneven

• Lack of policy clarity and what should be the relationship with the banking sector & business advice community

Problems facing MFIs in Europe

Page 5: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

• Consists of 166 clauses and 20 priority clauses• Some clauses only applicable to large providers• Spread across five chapters

– Customer and Investor Relations– Governance– Risk management– Reporting standards– Management Information Systems

Content of the Code

Page 6: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

• Sufficient information to customers• Customer rights • Avoiding over-indebtedness of customers• Customer care• Ethical staff & institutional behaviour• Customer data protection • Investor relations

Customer & Investor Relations

Page 7: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

• Business planning• Board responsibilities & membership• Management • External audit• Risk mgmt framework• Managing credit risk• Managing fraud & security risk• Internal audit

Governance & Risk Mgmt

Page 8: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

• Content primarily developed for non-bank providers• Non-bank providers sign up to signal that will adapt its practice to Code• Providers given 18 months from sign up to comply with Code• Subject to external evaluation of Code

• Must comply with 80% of weighted total of applicable clauses and all priority clauses

• Clauses weighted according to importance – medium, high & priority• Non-applicable clauses:

– Size provider– Contradiction national legal framework– Not material to provider

Signing up to Code

Page 9: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

Overview of process

Request to start evaluation from provider

Initial contact and queries

Sign up to Code

Completion & submission self-assessment tool

Pre-evaluation phase

Implement Code

Page 10: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

Overview of process

Review justification for non-applicable clauses

Check documentation

Review compliance with clauses

Submission of recommendation

Evaluation phase

Page 11: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

Overview of process

Decision on award

Provision post-award decision support and advice

Provider addresses non-compliance with clauses

Amendments reviewed & decision on award

Post-evaluation and post-award phase

Page 12: Governance & Methodology for the European Code of Conduct for Microcredit Provision in Europe Brussels, Belgium, 17 th December Prof. Karl Dayson, Executive

Thank you

Prof. Karl Dayson

Executive Director

Community Finance Solutions

T: +44 (0)161 295 2827

[email protected]