go to market strategy - entrepreneurship 101

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Entrepreneurship 101 Presented by: Murray McCaig Managing Partner MaRS Cleantech Fund [email protected] Twitter: @murraymccaig

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Entrepreneurship 101

Presented by: Murray McCaigManaging PartnerMaRS Cleantech [email protected]

Twitter: @murraymccaig

Crossing the Chasm

Pg 2

Jump the chasm with a focused go-to-market

Crossing the Chasm

Area under curve represents number of customers

Do not require full solution and are less price sensitive

Focus on needs of the Early Majority

Go-to-Market: Old School

Pg 3

Linear process, make the product and then figure out how to sell it

What   Who   How  

Go-to-Market Strategy

Where  

Focus on the product, the ‘what’

Next determine who you can sell it to and how to reach them

Where to promote it an after thought?

Pg 4

Go-To-Market: New School

Pg 5

Developing a go-to-market strategy is an iterative process

What   Who  

How   Where  

Go-­‐To-­‐Market  

4  quadrants  of  a  strong  go-­‐to-­‐market  strategy  

What are you selling?

How will you reach your target market?

Who are you selling to?

Where will you promote your product?

¨  Low cost energy management solution for commercial buildings

Case Studies

Pg 6

Example MaRS clients for go-to-market case studies

Pg 6

¨  Innovative eBike with a unique ergonomic sitting position (e.g. its cool)

Pg 7

What   Who  

How   Where  

Go-­‐To-­‐Market  

What are you selling?

¨ What UNIQUE benefits does your product provide in comparison to competitors?

¨ Typically compete on either (1) cost or (2) differentiation–  Same value, <= price–  Greater value, >= price

¨ Costs include:–  Risks (high when dealing with a startup); switching barriers; others?

¨ What you are selling impacts who you are selling to and how you sell it AND vice versa

Value Proposition

Pg 8

What are your unique product BENEFITS?

Value = Benefits - Costs

Value proposition

Pg 9

Example MaRS clients for go-to-market case studies

Pg 9

¨ Find energy problems faster

¨ Measure solution payback¨ Compact

¨ Comfortable riding position

Example Value Proposition

Pg 10

Focus on benefits, NOT features

Features   Benefits  

Circuit  level  data  measured  each  second  with  ability  to  analyze  power  harmonics  

Quickly  find  opAons  for  energy  savings  

Cloud  based  analyAcs   Compare/contrast  data  across  buildings  

Low  cost   Fast  ROI  

Defining Unique BenefitsExample: CircuitMeter

¨ What is the whole solution to the end user?

¨ What portion of the whole solution can you deliver?

¨ Are partners readily available for delivering the whole solution?

Whole SolutionExample

CircuitMeter

Core  Produ

ct  

Services

 InstallaAon  

Cloud  Portal  

Compare  Equipment  /Buildings  

ConsulAng/  Vendor  IntegraAon  

Electrical  FingerprinAng  

Learning  Algorithms  

AnalyAcal  Tools  

What part of the whole solution are you selling? Can you sell?

Equipment  

Pg 12

What   Who  

How   Where  

Go-­‐To-­‐Market  

Who are you selling to?

Market Segmentation

Pg 13

Think about segments, NOT market size and share of market

Market Market Segments

1%

Market Segmentation

Pg 14

Use easily identifiable criteria to segment market

Age Demographic?Urban Core?

Male

Female

Yes

No

No

Yes

Sex? Market Segments (Size)

Determine Segment Fit with Benefits

Pg 15

Compare NEEDS of each segment with your primary BENEFITSPo

rtabl

e / E

asy

Stor

age

“No Sweat”/ Safe Riding Position

Segment Needs vs. Solution BenefitsLifeBike Example

CompeAAon  

HighLow

Low

HighUniversity Students

Female Professionals who Live/Work in City

Refining the Target Market

Pg 16

Other factors beyond fit with benefits must be considered

Market Segment

M.U.S.H.

Corporate, Single Tenant

Multi-tenant Buildings

Hotels

Market Size Needs/ Solution Fit

Propensity to Spend

Market Concentration

Market Access

Overall Segment

Attractiveness

Low High

Fit with Value Proposition Ease of Selling

Segmenting Beyond Fit with Value Proposition CircuitMeter Example

Beachhead Strategy

Pg 17Point of Attack

Today

Tomorrow

MUSH, US SW

MUSH, US SE

Corporate, US SWMarket

Penetration (Needs-basedSegmentation)

Market Expansion

(High Energy Prices)

Hotels, US SE

Multi-tenant, US SW

Hotels, US SW

700Bldings

5,500

109,000

4,500

91,000

Corporate, US Midwest

MUSH, US Midwest

Corporate, US SE

3,000

117,000208,000

A beachhead strategy is a leveraged approach to market rollout

Beachhead Market Rollout StrategyExample: CircuitMeter

Pg 18

What   Who  

How   Where  

Go-­‐To-­‐Market  

How will you reach your target market?

How will you reach target market?

Pg 19

Which channel? Partners?

Market Segments

Channel(s) Strategy

Pg 20

Many options for reaching your target market

Customer  You  

Customer  You   Salesperson/Reps  

Customer  You   Retailer  

Customer  You  

OEM  

Distributor/  Reps   Salesperson  

Customer  You  

Channel Options

e-Commerce

DirectPersonal Selling

Retail(on/offine)

Indirect

Component or Private Label

In House

Outsourced

¨ Deal size / Product margin

¨ Percent of whole product

¨ Solution complexity

¨ Competition (have they locked certain channels)

¨ Differentiation (can different channel provide unique strategy)

¨ Credibility/brand

¨  Importance of local knowledge

¨ Time to market

¨ Number of target customers

Channel(s) Selection

Pg 21

Factors to consider in channel selection

¨ Recruit the best … pay for performance¨ Top guns follow great managers¨  Industry experience¨ Be a leader … get involved¨ Align with business targets¨ Manage to targets/activity … yearly, monthly, weekly, daily (track it!)¨ Be aware of salespeople chasing the “big fish”¨ Fire fast … spend time with top performers¨ Training and knowledge sharing¨ Tweak the compensation plan¨  Inside sales team

Direct Sales

Pg 22

Key points to consider in building a high performance sales team

¨ Reps or Distributors

¨ Selection–  Alignment with target market–  Reputation/brand

¨ Management–  Legal agreement (targets, pricing/commissions, information sharing, …)–  Market/account split (house accounts) … customer ownership?–  Training–  ‘Drive-a-rounds’

Indirect Sales

Pg 23

Factors to consider in developing an indirect channel strategy

Pg 24

What   Who  

How   Where  

Go-­‐To-­‐Market  

Where will you promote your product?

¨ Align your promotion plan with your target market

¨ Focus on reaching decision makers in the target market

¨ Where do the decision makers get their information?

¨ Types of promotion–  Internet/Social media (Google Adwords, Facebook)–  PR (mass market publications vs. specialty publications)–  Word-of-mouth (social media promos)–  Trade shows–  White papers–  Product demos–  Gorilla/shock–  Old school – print, TV

Promotion Plan

Pg 25

Where will you communicate to reach decision makers

Messaging in Critical

Pg 26

Spend time getting the message right for the market segment

CircuitMeter is… [what] … a forensic energy management solution …

…primarily for… [target market]

… commercial building owners who want to accurately identify energy solutions and measure solution impact.

The compelling reason to buy [benefits] …

… unlike [competitors] …

CircuitMeter Positioning Statement

• Fast payback;• Simplifies actions/ investments and measurement;• Compare with other buildings in real time.

• Expensive meter-on-chip solutions;• High level, watered down, solutions that look only at total building energy use.

Go-to-Market Summary

Pg 27

8 steps in developing a powerful go-to-market strategy

Go-­‐To-­‐Market  

1. Value Proposition

3. Market Segmentation

6.  Channel(s)7. Promotion Plan

What Who

How Where

2. Whole Solution4. Target Segment

5. Beachhead Strategy

8. Messaging