general methodology for senior’s outplacement€¦ · 1- welcome process. 2- follow-up and...

N4- PSYCHOLOGICAL CARE MATERIALS

GENERAL METHODOLOGY FOR

SENIOR’S OUTPLACEMENT

REINICIAL PROJECT REESTARTING CAREER AFTER 45

General Methodology for Senior’s Outplacement

2

This publication has been developed by REINICIAL project partners

www.reinicial.eu

Project num. 2013-1-ES1-LEO05-66387

2014 - FCPiT, HEI, ASEV, IDEC and SPI

©2014 FCPiT et al. “N4 – PSYCHOLOGICAL CARE MATERIALS - GENERAL METHODOLOGY FOR

SENIORS OUTPLACEMENT” is licensed under the Creative Commons Attribution-ShareAlike 4.0

International License. To view a copy of this license, visit

http://creativecommons.org/licenses/by-sa/4.0/ or send a letter to Creative Commons, PO Box

1866, Mountain View, CA 94042, USA

This project has been funded with support from the European Commission.

This publication reflects the views only of the author, and the Commission cannot be held

responsible for any use which may be made of the information contained therein

http://www.reinicial.eu/

http://creativecommons.org/licenses/by-sa/4.0/


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PRESENTATION

This General Methodology is the result of the experience of all partners in the field of senior’s

outplacement. Seniors are defined as unemployed people over 45 years old, people who have

a huge working experience but that face difficulties to adapt to a new situation when they lost

their jobs.

Departing from the original methodology of REINICIA’T project to be transferred, REINICIAL

methodology has been adapted and updated, improved by the changes suggested by partners.

These improvements are based on the experience from the partners’ field work and also from

the experiences provided by a previous Benchmarking of experiences carried out in Greece,

Italy, Portugal and Spain.

As a result, this document gives a description of the different steps to be followed by each

participant in an outplacement program focused to Seniors, and also provides standardized

forms and documents for the correct follow-up of each participant.

Steps:

1- Welcome process.

2- Follow-up and support.

3- Psychological counselling.

4- Counselling for job placement.

Documents:

REG1: User’s form

REG2: Work plan follow-up form.

REG3: Resilience test.

REG4: Commitment agreement

DOC 1: Welcome document.

DOC2: Labour personal interview.

DOC3: Resources in the territory.


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1. WELCOME PROCESS

General Objective: To welcome the person to the program.

1.1. First Contact

Responsible: Front desk staff

Specific objectives

- Offering a first attention: by phone, by internet or face-to-face.

- Giving information about the project.

- Checking if the person is eligible as a participant in the program.

- Sending the person to the correspondent Reinicial Tutor.

Actions

A) First explanation of the project (by phone, by internet or face-to face).

B) First filter: to check if the person has the profile to participate. (He or she is registered in

official employment services, or declare to be jobless.

C) Setting of a meeting with the Reinicial Tutor, who will be the participant’s referent

person during the whole program.

1.2. First Interview

Responsible: Reinicial Tutor.

Length: 60-90 minutes

Specific objectives

- Being supportive, showing disposition to support.

- Activating participant’s own resources.

- Adjusting expectatives and giving participants the opportunity to decide if they consider

the program may help them.

- Helping participants to gain conscience about the main role they will have in the process

of finding a job, so they will have to take responsibility and be committed during the

program.

- Gathering information to decide further advisement in other services.

Actions:

A) Welcome Document (DOC1) is handed in to the participants.

B) Information is given (DOC3) about other entities that provide free services and tools on:

How to create a business.


5

How to find a job in the labour market.

C) Gathering of data about the person and its activity (professional and labour history)

through the User’s Form (REG1.)

D) Establishment of a dialogue to determine the adequate consultancies and/or services the

person may need. Consultancies offered by the project are:

Psychological consultancy. (Strategies for changing module)

Consultancy for finding a job.

When existing in the organization or in the territory, the following consultancies may be

advised depending on the personal profile of participants:

Legal and socio-economical consultancy.

Consultancy for creating a business.

Other consultancies (offered by the organization besides the project).

Social services, public services (as health care services…), or other public and

private entities for social help.

E) Signing the Commitment Agreement. (REG 4)

F) Gathering of qualitative data (Through the Work Plan follow-up form REG2)

G) Introduction of data in the Database of the program.


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2. FOLLOW-UP AND SUPPORT

General Objective: To follow-up and give support to the user, assuring an integral action.

Responsible: Reinicial Tutor

Length: During the whole process (up to 6 months).

Specific objectives

- Assuring that the pathway defined is followed.

- Assessing the need of alterations or changes in the established pathway.

- Offering an integral action through coordination.

Actions:

A) Follow-up of the work plan (REG 2)

B) Creation of the User’s File, which contains contact data, forms and files, follow-up

annotations…etc.

C) Carrying out of a series of individual sessions.

A minimum number of sessions defined in the itinerary.

Other sessions on demand.

D) Coordination with counsellors and services.

E) Follow-up of each user by phone, mail, or other telematic means.

F) If the participant finds a job, he or she is contacted in order to gather data about the

new occupation, and it is introduced on the project Database.


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3. PSYCHOLOGICAL COUNSELLING

General Objective: To offer specialized counselling in the field of resilience. 1

3.1. Psychosocial Diagnosis

Responsible: Reinicial Tutor (carries out the interview)

Length: 30 minutes.

Objectives:

- Obtaining qualitative information about the emotional, psychological and physical

situation of the person.

- Assess the general emotional situation of the persona and decide to propose/not to

propose the participation in the group modules.

Actions:

a) Personal interview 30’ length, following the items set on the “resilience test” (REG3).

3.2. Group Module

Responsible: Reinicial Tutor (Plans the calendar; coordinates and organizes the modules;

informs the users about when the different modules are starting; and registers users who

want to take part on them.)

Trainer: Perform 4 sessions/classes; Prepares homework and

exercises for the participants to do between sessions. Passes the session’s evaluation

questionnaire.

Length: 12 hours

Objectives:

- Contributing to the acquisition of tools for the self-knowledge and for the constructive

analysis of the own realty.

- Favouring the acquisition of self-control tools, and the adjustment of adequate responses

to a situation of difficulty and change.

- Promoting the development of abilities and resources for a positive interaction with

others.

- Promoting the acquisition of tools for creating a positive and true future scenario.

1 Resilience: is the capacity of people to get over periods of emotional pain and trauma. When a person is able to do it, it is said

that he or she has an adequate resilience and, therefore, can overcome bad times and get over them reinforced. Currently, resilience is considered a type of positive psychology not framed inside the traditional psychology.


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Actions:

A) First session: 4 hours. Full Group.

Knowledge about resilience and change.

Relaxation Techniques.

Analysis of aspects and abilities that facilitate changing, and those that make it

difficult.

B) Second session 3 hours. Whole group.

View of a relevant film (f.i. The Company man; Los Lunes al Sol; Full Monthy…)

Analysis of emotional reactions, personal attitudes and strategies of characters

in the film.

Analysis of personal emotional reactions, personal attitudes and strategies

compared with

C) Second session. 4 hours. Half group.

Application of strategies for the effective work and the positive thinking.

Coherence and internal dialogue.

Construction of a personal agenda and diary.

Definition of personal objectives.

D) Third session. 3hours. Full group.

Creation of synergies.

The importance of expressing and sharing.

Creation of the personal network.

Putting in distance and amplifying perspectives.

Personal action plan.

Methodology:

4 Sessions of 10-15 people in full group (7-8 people in half group). A 1-2 weeks period is

needed between sessions to allow participants to apply exercises in their everyday life.

º

SC3

4th session

(3,30h)

Group A

(Full group)

Resilience Test

SC1

Strategies for

changing

1st session (5h)

Group A (full

group)

SC3

3rd session

(2h)

Sub group A1

SC3

3rd session

(2h)

Sub group A2

Home

work

SC2

2nd session

(2h)

Sub group A1

SC2

2nd session

(2h)

Sub group A2

Home

work


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4. COUNSELLING FOR THE JOB PLACEMENT

Objective: To orientate, to accompany and to give support in the job seeking process to those

looking for a job, offering the required resources and techniques to build up a personalized

Action Plan, taking into account their expectations, their labour experience and their starting

point situation.

4.1. Initial Personal Interview on employability.

Responsible: Expert labour counsellor

Length: 45 minutes

Objectives

- Obtaining the information required to elaborate a personalized pathway for the

beneficiaries.

- Asses the labour experience, aptitudes and attitudes of the participants.

- Establishing the priorities for the participant’s job insertion.

- Detecting the training needs of the participant, and the required development of

skills.

Actions

A) Analysis of academic background and knowledge, technical and transversal skills,

aptitudes, abilities, interests and motivations.

B) Diagnosis of employability, taking into account the outplacement possibilities, the

more favourable areas and sectors, and the current situation of the sectors of origin.

C) Definition of the demanded degree of intensity of the accompanying process, and all

the factors that could become a problem.

4.2. Labour Counselling

Responsible: Expert labour counsellor (profile: should know motivational techniques for

the insertion).

Length: Till the end of the project.

Objectives:

- Giving advice to participants on how to plan job searching, and reinforcing the process of

search and insertion.

- Promoting training processes for the professional renovation or for a change of sector.

- Planning the job searching process.

- Establishing a work plan, and prepare an “improvement” plan.

Actions

A) Individual sessions of personalized counselling.

B) Delivering of information to users, concerning resources for training and insertion, job

offers, starting dates of training modules, etc.

C) Regular contact with participants by mail and telephone.

4.3. Workshops on transversal skills and role changes.


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the insertion).

Length: 2,5h

Objectives

- Offering tools for improving the transversal skills needed in the labour market, taking into

account the basic general abilities and specific knowledge to improve user’s employability.

Actions

A) Group session (8-10 people). The following aspects are addressed:

o Abilities needed in labour market.

o Communicative abilities.

o Contracts and wage agreements.

o Labour Market: emerging sectors, most demanded job positions, etc.

4.4. Training for the outplacement.


the insertion).

Length: 2-4 hours per module.

Objectives

- Training the participants on tools and techniques that can favour their outplacement.

Actions

A) Basic Module: Tools for job seeking (targeted to those that lack basic knowledge of job

seeking tools) (3h)

o CV and cover letter.

o Job Interview

o Selection processes.

B) Advanced Module: New tools for job seeking. (for those who already have knowledge

about basic tools for job seeking.) (2h)

o New tools for job seeking: LinkedIn, Vídeo CV, etc...

o Personal Branding: positioning one-self in the network (through twitter,

Facebook, blog…etc.)

C) Channels for searching a job

o Traditional channels: press, self-candidature, basic webs… etc.

o Specialized consultancies, head hunters…

D) Networks and networking: creation, analysis, building on and maintenance of social

networks.

o Formal networks.

o Informal networks.

o Virtual networks.

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ANNEX:

STANDARDIZED FORMS AND DOCUMENTS

FOR ADAPTATION TO DIFFERENT NATIONAL

CONTEXTS:

Forms and documents adapted:

For all countries:

o DOC1 Welcome Document (Template)

o DOC1 Welcome Document (Example)

Greece.

o REG1 User’s form - adapted for Greece

o REG2 Work plan follow-up form - adapted for Greece

o REG3 Resilience Test - adapted for Greece

o REG4 Commitment agreement - adapted for Greece

o DOC2 Labour Personal Interview – adapted for Greece

Italy

o REG1 User’s form - adapted for Italy

o REG2 Work plan follow-up form - adapted for Italy

o REG3 Resilience Test - adapted for Italy

o REG4 Commitment agreement - adapted for Italy

o DOC2 Labour Personal Interview – adapted for Italy

Portugal

o REG1 User’s form - adapted for Portugal

o REG2 Work plan follow-up form - adapted for Portugal

o REG3 Resilience Test - adapted for Portugal

o REG4 Commitment agreement - adapted for Portugal

o DOC2 Labour Personal Interview – adapted for Portugal

Spain

o REG1 User’s form - adapted for Spain

o REG2 Work plan follow-up form - adapted for Spain

o REG3 Resilience Test - adapted for Spain

o REG4 Commitment agreement - adapted for Spain

o DOC2 Labour Personal Interview – adapted for Spain

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DOC1 WELCOME DOCUMENT ..................................................................................................... 13

DOCUMENTS ADAPTED FOR GREECE REG1, 2, 3, 4 and DOC 2 .................................................. 23

DOCUMENTS ADAPTED FOR ITALY REG1, 2, 3, 4 and DOC 2 ...................................................... 41

DOCUMENTS ADAPTED FOR PORTUGAL REG1, 2, 3, 4 and DOC 2 ............................................. 57

DOCUMENTS ADAPTED FOR SPAIN REG1, 2, 3, 4 and DOC 2 ..................................................... 73

13

DOC1 WELCOME DOCUMENT

Template

14

More information about the project here: www.reinicial.eu

Strategies for changing

Social careservicies and

entities

Othercounselling

Follow-up

Follow-up

Follow-up

Follow-up

Workshops on

transversal skills

Training for the

outplacement

Counselling for job searching Assessment

and

diagnosis

Reception

Template

15

Template

16

LOGO

Address: Contact telephone number: Contact person name: Contact e-mail:

LOGO


LOGO


LOGO


Template

17

Example

18

More information about the project here: www.reinicial.eu

Strategies for changing

Social careservicies and

entities

Othercounselling

Follow-up

Follow-up

Follow-up

Follow-up

Workshops on

transversal skills

Training for the

outplacement

Counselling for job searching Assessment

and

diagnosis

Reception

Example

19

Example

20

C/Passeig 7-9 Terrassa (Spain) +34 93 736 11 00 Sara Forch [email protected]

Via Delle Fiascaie 1 Empoli (Italy) +39 057176650 Grazia Rossi [email protected]

C/López de Hoyos, 135 Madrid (Spain) +34 91 319 90 61 Jose Luis Rodriguez [email protected]

96, Iroon Polytechniou Avenue Pireus (Greece) +30-2104286228 Xenia Chronopoulou [email protected]

Example

21

Avenida Marechal Gomes da Costa +351 22 607 64 00 Joao Gonçalves [email protected]

Example

22

23

DOCUMENTS ADAPTED FOR GREECE REG1, 2, 3, 4 and DOC 2

Adapted version for: Greece REG 1

24

PARTICIPANT’S FORM

PARTICIPANT’S Nº_________________DATE________________________________________

NAME AND SURNAME_____________________ GENDER_____________________________ DATE OF BIRTH_______________________ IDENTITY CARD NUM. ____________________

ADDRESS ____________________________________________________________________ CITY ________________________________POSTAL CODE____________________________ Cell num. ___________________________________________ e-mail____________________

EDUCATION (tick the finalized educative grades)

□ No comprehensive training □ Compulsory education [elementary and high school] □ Non-compulsory secondary education [high school, vocational technical high school] □ Post-secondary vocational education [non-formal vocational and professional trainings and specializations, from 6 months to 2 years long]. □ Higher education [University / polytechnic, technological educational institutes, academies]

LABOUR SITUATION

People currently working:

-employed

Unemployed people:

Registered in OAED’s database Date of inscription:______________

Not registered in OAED’s database.

Currently under training or education Handicapped Retired Dedicated to family life Dedicated to other issues

Receiving any benefit?

No Unemployment

Other______________________________________________________________________________

Adapted version for : GREECE REG1

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HOW DID YOU KNOW ABOUT THE SERVICE?:

Direct from the organization Public Employment Services Worker’s union

Employers Association Friends or acquaintances Internet Press

Radio Private entities Municipalities and local administrations

Regional government Other: _____________________

FAMILY SITUATION:

Single Separated Lives with partner Other Married Divorced Widowed

Family charges: YES _______ Num. Children ______Other_________

NO

People he/she lives with: Num. Children ______ Other _____________

Privacy Statement / Personal data protection:

This statement applies to information, including personal information, collected about you by [name of the entity] within the European Lifelong Learning programme Reinitial. Transfer of Reinitial project with acronym REINICIAL and contract number 2013-1-ES1-LEO05-66387. We consider the applications and documents you provide complete secret. We solely transfer the contents to partners of the European program REINICIAL and the law, if it is requested.

[Name of entity] under the program REINICIAL, expressly states that any form of data, which is collected is strictly confidential and

will not be sold, leased, transferred, or divulged to any third party other than the partners of the European program REINICIAL for

any reason other than judicial or prosecutor's intervention.

If someone does not agree with the terms of protection of personal data laid down in this Declaration should not participate in the

actions of the European program REINICIAT.

Participants of REINICIAL project, under the following provisions:

- The Greek law (Law. 2472/1999 "Privacy" as a force of Law. 2774/1999 "Protection of personal data in the telecommunications

sector," N. 2472/1997 as supplemented by the decisions of the President of Personal Data, and 207/1998 PD 79/2000 and No. 8 of

Law. 2819/2000).

- and European law (Directives 95/46 / EC 97/66 / EC)

agree and accept the following:

[Name of entity]may keep on file and process any personal data that will come to its knowledge solely for the purpose of

executing its work, under the program REINICIAT. At any time the user reserves the right to update or object to the further

processing of such information under Article 13 of Law 2472/97.

[Name of entity] reserves the right to change this policy statement, always in accordance with the Laws and the Greek Law.

Tutor/technician giving 1st personal interview: Entity: Main Area for first orientation:

□ Counselling: □ Psychological (“Strategies for Changing”) □ Resilience Test

□ Legal- Socio economical advice □ Entrepreneurship

□ Career Guidance / Outplacement □ Other counselling:_____________________

First Derivation (place / people/ date):


26

WORK PLAN FOLLOW-UP FORM

User’s number: User’s name and surname:

Counsellor’s name and surname: Consultancy area:

Group session (“Strategies for Changing”)

-economic advisement

Counselling in other areas

-up and counselling:

Aaaa Counselling sessions: User’s signature

Day: From (hour) to (hour)

PLANNED OBJECTIVES:

OBJECTIVES ACHIEVED:

TOPICS ADDRESSED:


27

Privacy Statement / Personal data protection

This statement applies to information, including personal information, collected about you by [name of the entity] within the European Lifelong Learning programme Reinitial. Transfer of Reinitial project with acronym REINICIAL and contract number 2013-1-ES1-LEO05-66387. We consider the applications and documents you provide complete secret. We solely transfer the contents to partners of the European program REINICIAL and the law, if it is requested. [Name of entity] under the program REINICIAL, expressly states that any form of data, which is collected is strictly confidential and will not be sold, leased, transferred, or divulged to any third party other than the partners of the European program REINICIAL for any reason other than judicial or prosecutor's intervention. If someone does not agree with the terms of protection of personal data laid down in this Declaration should not participate in the actions of the European program REINICIAT. Participants of REINICIAL project, under the following provisions: - The Greek law (Law. 2472/1999 "Privacy" as a force of Law. 2774/1999 "Protection of personal data in the telecommunications sector," N. 2472/1997 as supplemented by the decisions of the President of Personal Data, and 207/1998 PD 79/2000 and No. 8 of Law. 2819/2000). - and European law (Directives 95/46 / EC 97/66 / EC) agree and accept the following: [Name of entity]may keep on file and process any personal data that will come to its knowledge solely for the purpose of executing its work, under the program REINICIAT. At any time the user reserves the right to update or object to the further processing of such information under Article 13 of Law 2472/97. [Name of entity] reserves the right to change this policy statement, always in accordance with the Laws and the Greek Law.

AGREEMENTS AND COMMITMENTS FOR THE NEXT MEETING From the user: From the counsellor:

DOCUMENTS HANDED IN:

NEXT MEETING. DATE: NEXT MEETING COUNSELLOR:

COMMENTS:


28

RESILIENCE TEST “STRATEGIES FOR CHANGING”

USER Nº_______________________________ DATE _______________________________

ORGANIZATION ______________________________________________________________

TUTOR’S NAME______________________________________________________________

To answer these questions, please take into account that the numbers correspond to the

following categories:

0=none; 1=nearly nothing; 2= some; 3= quite a bit; 4=a lot/a big amount; 5=completely/all

1. At this moment, how would you assess your “quality of life” regarding these two aspects?

a. FAMILY LIFE...... 0 1 2 3 4 5

b. LABOUR LIFE...... 0 1 2 3 4 5

2. What level of success do you expect from this project?

0 1 2 3 4 5

3. What level of personal fulfilment do you expect to reach through this project?

0 1 2 3 4 5

4. What level of self-strength and energy do you feel you can count on in these moments?

0 1 2 3 4 5

5. Please assess your current level of “difficulty to fall asleep” and “insomnia”.

a. It is difficult for me to fall asleep.......... 0 1 2 3 4 5

b. I suffer from insomnia (interrupted sleep) ... 0 1 2 3 4 5

6. To what extend have you or have you not experimented the following states: a. Lapses on attention and focus........................................... 0 1 2 3 4 5

b. Less tolerance for failings/mistakes.................................... 0 1 2 3 4 5

c. Stomach upset.................................................................... 0 1 2 3 4 5

d. Headaches.......................................................................... 0 1 2 3 4 5

e. Back or neck discomfort ..................................................... 0 1 2 3 4 5

f. Irritability.............................................................................. 0 1 2 3 4 5

g. Mood changes..................................................................... 0 1 2 3 4 5

h. Sadness............................................................................... 0 1 2 3 4 5


29

7. When did you lose your job?

0. Less than 1 month ago

1. From 1 to 6 months ago

2. From 6 to 12 months ago

3. From 1 to 2 years

4. From 2 to 3 years ago

5. More than 3 years ago

8. Since then, regarding job searching, which situation is best describes your everyday activity…

a. I’m looking for a job every day

b. I’m of an on looking for a job

c. I’m not looking for a job anymore

d. Other: _______________________

9. What was the reason for ending your contract in your last job? ____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________

10. To what extent do you think these aspects had an influence in not finding a job yet…?

a. The general economic situation....................................... 0 1 2 3 4 5

b. I’m not looking enough..................................................... 0 1 2 3 4 5

c. I’m not looking in the right places .................................... 0 1 2 3 4 5

d. I’ve been unlucky............................................................. 0 1 2 3 4 5

e. Other............................................................................... 0 1 2 3 4 5

11. To what extent do you think some of these attitudes have helped you to resist until now?

a. Being active....................................................................... 0 1 2 3 4 5

b. Becoming aware of the situation....................................... 0 1 2 3 4 5

c. To believe in previous positive accomplishments.............. 0 1 2 3 4 5

d. Support from family, friends, etc....................................... 0 1 2 3 4 5


30

12. To what extent do you currently feel identified with these feelings and situations? a. Fear, confusion, immobility............................................... 0 1 2 3 4 5

b. Rejecting my situation .................................................... 0 1 2 3 4 5

c. Angry with the situation..................................................... 0 1 2 3 4 5

d. Looking for new alternatives….......................................... 0 1 2 3 4 5

e. The new situation is what it is, and has become my reality 0 1 2 3 4 5

13. Are you taking any medication? □ No □ Yes

Which one/ones?

..............................................................................................................................

14. Describe a normal day, and the daily and weekly activities you are doing currently:

a. Daily

b. Weekly


31

15. What objectives do you have with this project?

16. What do you expect from this process? 17. What will you do to reach it?

Privacy Statement / Personal data protection This statement applies to information, including personal information, collected about you by [name of the entity] within the European Lifelong Learning programme Reinitial. Transfer of Reinitial project with acronym REINICIAL and contract number 2013-1-ES1-LEO05-66387. We consider the applications and documents you provide complete secret. We solely transfer the contents to partners of the European program REINICIAL and the law, if it is requested. [Name of entity] under the program REINICIAL, expressly states that any form of data, which is collected is strictly confidential and will not be sold, leased, transferred, or divulged to any third party other than the partners of the European program REINICIAL for any reason other than judicial or prosecutor's intervention. If someone does not agree with the terms of protection of personal data laid down in this Declaration should not participate in the actions of the European program REINICIAT. Participants of REINICIAL project, under the following provisions: - The Greek law (Law. 2472/1999 "Privacy" as a force of Law. 2774/1999 "Protection of personal data in the telecommunications sector," N. 2472/1997 as supplemented by the decisions of the President of Personal Data, and 207/1998 PD 79/2000 and No. 8 of Law. 2819/2000). - and European law (Directives 95/46 / EC 97/66 / EC) agree and accept the following: [Name of entity]may keep on file and process any personal data that will come to its knowledge solely for the purpose of executing its work, under the program REINICIAT. At any time the user reserves the right to update or object to the further processing of such information under Article 13 of Law 2472/97. [Name of entity] reserves the right to change this policy statement, always in accordance with the Laws and the Greek Law.


32

COMMITMENT AGREEMENT

In the framework of the project REINICIAT, aimed at helping people over 45 years old to find a

new job.

Between, of the first part __________________________ as user of the project services,

hereafter called “User”, and off the second part the entity _________________, promoter of the

project, hereafter called “Promoter”.

They both AGREE to collaborate according to the following conditions:

The User is committed to:

- Attend the individual and/or group sessions in the accorded dates and respecting the

timetable. Impossibilities to attend appointments with the professional experts, will be

communicate to the tutor in advance.

- Inform the Promoter in case of not being able or interested in continuing with the program.

The service is subsidized but has a high cost due to the personalized services it offers; the

places are limited and new participants could access the service in case someone leaves it.

- Carry on the actions and tasks marked in the Action Plan agreed with the tutor or other

professionals working in the project.

The promoter entity is committed to:

- Offer services and counselling included in the project actions without cost for the User, till the

end of the project (date).

The services provided are:

Welcome, initial evaluation of the situation and follow-up by the tutor during the whole process.

Personalized advisement through sessions for the reinforcement of skills and personal resources, so called “Strategies for Changing”.

Appointment with social services.

Appointment with internal or external services for legal-economic advisement, starting

a new business, career or educational guidance, etc.

Professional Counselling for searching a new job.

Follow-up and support during the whole process.


33

Signature of the User Signature of the Tutor from the Promoter

Name:__________________________ Name: _________________________

Signed at (place) ___________________ Date: __________________________

Privacy Statement / Personal data protection

This statement applies to information, including personal information, collected about you by [name of the entity] within the

European Lifelong Learning programme Reinitial. Transfer of Reinitial project with acronym REINICIAL and contract number 2013-

1-ES1-LEO05-66387. We consider the applications and documents you provide complete secret. We solely transfer the contents to

partners of the European program REINICIAL and the law, if it is requested.

[Name of entity] under the program REINICIAL, expressly states that any form of data, which is collected is strictly confidential and

will not be sold, leased, transferred, or divulged to any third party other than the partners of the European program REINICIAL for

any reason other than judicial or prosecutor's intervention.

If someone does not agree with the terms of protection of personal data laid down in this Declaration should not participate in the

actions of the European program REINICIAT.

Participants of REINICIAL project, under the following provisions:

- The Greek law (Law. 2472/1999 "Privacy" as a force of Law. 2774/1999 "Protection of personal data in the telecommunications

sector," N. 2472/1997 as supplemented by the decisions of the President of Personal Data, and 207/1998 PD 79/2000 and No. 8 of

Law. 2819/2000).

- and European law (Directives 95/46 / EC 97/66 / EC)

agree and accept the following:

[Name of entity]may keep on file and process any personal data that will come to its knowledge solely for the purpose of

executing its work, under the program REINICIAT. At any time the user reserves the right to update or object to the further

processing of such information under Article 13 of Law 2472/97.

[Name of entity] reserves the right to change this policy statement, always in accordance with the Laws and the Greek Law.

Adapted version for : GREECE DOC2

34

PERSONAL INTERVIEW- LABOUR DIAGNOSIS (PILD)

Diagnostic Report

0.Qualitative notes from counsellor

1. Current labour, personal and family status.

2. Strong and weak points towards employability.

3. Professional and personal main competences

4. Attitudes

5. Interests, motivations, preferences

6. Job searching actions the user is already undertaking.

7. Limitations (Labour availability, mobility, disabilities….)

Personal data

Name and surname......................................................................................................

Tel. ........................................................................User’s num...................................

Date PILD......................................................................................................................

Professional...................................................................................................................


35

1. Training, Education and knowledge acquired

No academic degrees ______________________

Academic degrees

Degree Academic institution/ centre Date of graduation

........................................... .......................................................... ........................................

............................................ ............................................................ ........................................

........................................... .......................................................... .....................................

............................................ ............................................................ .....................................

............................................ ............................................................ ....................................

Academic studies currently ongoing

Course’s name Academic institution/center

Vocational Training

Course’s name Start End Hours Hrs in

Internship

.................................................................................. .............. ............. ............ .................

.................................................................................. .............. ............. ............ ..………….

.................................................................................. .............. ............. ............ .................

.................................................................................. .............. ............. ............ ..................

.................................................................................. .............. ............. ............ ..................

Comments/remarks

Complementary training

Course’s name Starting date Ending date Hours

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

Comments/remarks


36

Foreign Languages known and level (elementary/intermediate/advanced)

Language Mother

tongue

Global level Reading level Speaking

level

Written level

Official certificates:

Computing Knowledge

Course’s name Ending date Program’s name Level (basic/ int/adv)

........................................ .......................... .............................. .......................................

........................................ .......................... .............................. .......................................

........................................ .......................... .............................. ......................................

........................................ .......................... .............................. .......................................

........................................ .......................... .............................. ......................................

........................................ .......................... .............................. ......................................

Professional licences

Type of licence Expiration date

........................................................................................................... ........................................

........................................................................................................... ........................................

........................................................................................................... ........................................

........................................................................................................... ......................................

Specific Knowledge

Knowledge Type of accreditation

............................................................................................................ .....................................

............................................................................................................ ......................................

............................................................................................................ ......................................

............................................................................................................ ......................................

............................................................................................................ ......................................


37

Driving licence

Has a driving licence? No Yes

Type of licence

Available vehicle: Motorbike Car Van Truck

2. Professional information

Professional Experience 1

Name of the company Sector of the company

Type of company:

Less than 50 workers from 50 to 500 workers more than 500

workers

Starting date Ending date

............................... ..............................

Tasks done

Other information


38



Type of company:


workers


............................... ..............................

Tasks done

Other information



Type of company:


workers


............................... ..............................

Tasks done

Other information


39

3. Jobs he or she is interested in

(Preferably based on previous experience) Months of experience Professional level

1. .................................................................................... ........................... ..............................

2. .................................................................................... ........................... ................................

3. .................................................................................... ........................... ................................

4. .................................................................................... ........................... ................................

5. .................................................................................... ........................... ................................

6. .................................................................................... ........................... ................................

Which jobs did he or she liked most?

__________________________________________________________________________

Why?

__________________________________________________________________________

4. Jobs that he or she would exclude

1. .....................................................................................................................................................

2. .....................................................................................................................................................

3. .....................................................................................................................................................

5. Working Availability

Type of working day

Indifferent Part-time (indifferent)

full-time Morning (part-time)

Intensive Afternoon (part-time)

Nº of hours part-ime_________________

Availability

Night shift: Yes Indifferent No

Weekend or non-working days shift Yes Indifferent No

Available to travel: Yes No

Working from home: Yes Indifferent No

Teleworking Yes Indifferent No

Working with Temporary Agency contract: Yes Indifferent No

Work that implies physical effort: Yes Indifferent No

Work in contact to the public or clients: Yes Indifferent No

Minimum wage accepted: .....................................................€ / month


40

Employment relationship (type of contract)

Employee, indifferent Employee, indefinite contract Employee, temporary

Availability for work


Geographical area where he or she is looking for a job (city, surrounding area, province,

region…)

6. Job searching channels used till now

Mark the job searching channels that he or she has already used

Press

Job Exchange platforms on internet

Network of acquaintances

Television

Consultancies

Other: __________________________________________________________

Privacy Statement / Personal data protection This statement applies to information, including personal information, collected about you by [name of the entity] within the European Lifelong Learning programme Reinitial. Transfer of Reinitial project with acronym REINICIAL and contract number 2013-1-ES1-LEO05-66387. We consider the applications and documents you provide complete secret. We solely transfer the contents to partners of the European program REINICIAL and the law, if it is requested. [Name of entity] under the program REINICIAL, expressly states that any form of data, which is collected is strictly confidential and will not be sold, leased, transferred, or divulged to any third party other than the partners of the European program REINICIAL for any reason other than judicial or prosecutor's intervention. If someone does not agree with the terms of protection of personal data laid down in this Declaration should not participate in the actions of the European program REINICIAT. Participants of REINICIAL project, under the following provisions: - The Greek law (Law. 2472/1999 "Privacy" as a force of Law. 2774/1999 "Protection of personal data in the telecommunications sector," N. 2472/1997 as supplemented by the decisions of the President of Personal Data, and 207/1998 PD 79/2000 and No. 8 of Law. 2819/2000). - and European law (Directives 95/46 / EC 97/66 / EC) agree and accept the following: [Name of entity]may keep on file and process any personal data that will come to its knowledge solely for the purpose of executing its work, under the program REINICIAT. At any time the user reserves the right to update or object to the further processing of such information under Article 13 of Law 2472/97. [Name of entity] reserves the right to change this policy statement, always in accordance with the Laws and the Greek Law.

41

DOCUMENTS ADAPTED FOR ITALY REG1, 2, 3, 4 and DOC 2

Adapted version for : ITALY REG1

42

USER’S FORM

USER Nº______________________ DATE _________________________________________

NAME AND SURNAME_____________________GENDER____________________________ DATE OF BIRTH_______________________ IDENTITY CARD NUM. ___________________

ADDRESS __________________________________________________________________ CITY ___________________________POSTAL CODE_______________________________ Phone num. ______________ cell num._______________ e-mail______________________


No finalized grade Primary or low secondary education [compulsory] High secondary education [High school, vocational basic education] Post-secondary vocational education [non-formal vocational and professional

trainings and specializations, from 6 months to 2 years long] Superior education [university studies and formal Superior Vocational Education]

LABOUR SITUATION


Self-employed Temporary work placement Stable work placement Civil Servant

Unemployed people:

Registered in Centro per l’Impiego’s database? Date of inscription:______________

Not registered Centro per l’Impiego database.

Currently under training or education Handicapped Retired Dedicated to family life Dedicated to other issues


No Unemployment benefit/subsidy Mobility Allowance

Other____________________________________________________


43

HOW DID YOU KNOW ABOUT THE SERVICE? :

Public Employment Services Worker’s union Employers Association

Friends or acquaintances Internet Press Radio

NGO’s Municipalities and local administrations

Regional government Other: _____________________

FAMILY SITUATION:

Single Separated Lives with partner Other

Married Divorced Widowed

Family charges: YES _______ Num. Children ______Other_________

NO


Information about the article n.13 of Legislative Act n. 196 /30.6.2003 and ff. Conventions. The Legislative Act n. 196 of 30 June

2003 ("Code regarding the protection of personal data") provides for the protection of persons and other subjects regarding the

processing of personal data.

Under the legislation, such treatment will be based on principles of correctness, lawfulness and transparency and the protection of

your privacy and your rights.

Pursuant to the article n. 13 of Legislative Decree no. 196/2003, we hereby provide the following information:

1. The information you provide will be used exclusively for the purposes specified in the project REINICIAL - Transfer of Reinicial

Project (2013-1-ES1-LEO05-66387)

2. The owner of data processing is [Name of the organization]

3. The data controller is the Director responsible for [Name of the organization] [(website of the organization)]

You can access information in our possession and exercise the rights under Art. 7 of the Act (updating, rectification, integration,

cancellation, transformation or blocking of unlawfully data processed, oppose the processing of data, etc..) By sending a request

to the [Name of the organization] – [Postal Address of the organization].






Adapted version for: Italy

44

WORK PLAN FOLLOW-UP FORM User’s number:

User’s name and surname:

Counsellor’s name and surname:

Consultancy area:

Counselling: Professional orientation/Outplacement

Legal-economic advisement


-up and counselling:

Counselling sessions: User’s signature


PLANNED OBJECTIVES:

OBJECTIVES ACHIEVED: YES NO

TOPICS ADDRESSED:

Adapted version for: Italy

45



NEXT MEETING. DATE:

NEXT MEETING COUNSELLOR:

COMMENTS:

Information about the article n.13 of Legislative Decree n. 196 /30.6.2003 and ff. Conventions. The

Legislative Decree n. 196 of 30 June 2003 ("Code regarding the protection of personal data") provides for the protection of persons and other subjects regarding the processing of personal data. Under the legislation, such treatment will be based on principles of correctness, lawfulness and transparency and the protection of your privacy and your rights. Pursuant to the article n. 13 of Legislative Decree no. 196/2003, we hereby provide the following information:

1. The information you provide will be used exclusively for the purposes specified in the project REINICIAL - Transfer of Reinicial Project (2013-1-ES1-LEO05-66387)

2. The owner of data processing is [Name of the organization]

3. The data controller is the Director responsible for [Name of the organization] [(website of the organization)] You can access information in our possession and exercise the rights under Art. 7 of the Act (updating, rectification, integration, cancellation, transformation or blocking of unlawfully data processed, oppose the processing of data, etc..) By sending a request to the [Name of the organization] – [Postal Address of the organization].


46


USER Nº______________________ DATE ________________________________________

ORGANIZATION ______________________________________________________________

TUTOR’S NAME______________________________________________________________

To answer these questions, please take into account that the numbers correspond to the following categories:



a. FAMILY LIFE...... 0 1 2 3 4 5

b. LABOUR LIFE...... 0 1 2 3 4 5


0 1 2 3 4 5


0 1 2 3 4 5


0 1 2 3 4 5




23. To what extend have you or have you not experimented the following states:

a. Lapses on attention and focus........................................... 0 1 2 3 4 5


c. Stomach upset.................................................................... 0 1 2 3 4 5

d. Headaches.......................................................................... 0 1 2 3 4 5


f. Irritability.............................................................................. 0 1 2 3 4 5

g. Mood changes..................................................................... 0 1 2 3 4 5

h. Sadness............................................................................... 0 1 2 3 4 5


47

24. When did you lose your job? 6. Less than 1 month ago 1. From 1 to 6 months ago 2. From 6 to 12 months ago

3. From 1 to 2 years 4. From 2 to 3 years ago 5. More than 3 years ago





d. Other: _______________________

26. What was the reason for ending your contract in your last job? ____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________






e. Other............................................................................... 0 1 2 3 4 5


a. Being active....................................................................... 0 1 2 3 4 5




29. To what extent do you currently feel identified with these feelings and situations?

a. Fear, confusion, immobility............................................... 0 1 2 3 4 5






Which one/ones?

..............................................................................................................................


48


a. Daily

b. Weekly


33. What do you expect from this process? 34. What will you do to reach it?

Information about the article n.13 of Legislative Decree n. 196 /30.6.2003 and ff. Conventions. The Legislative Decree n. 196 of 30 June 2003 ("Code regarding the protection of personal data") provides for the protection of persons and other subjects regarding the processing of personal data. Under the legislation, such treatment will be based on principles of correctness, lawfulness and transparency and the protection of your privacy and your rights. Pursuant to the article n. 13 of Legislative Decree no. 196/2003, we hereby provide the following information: 1. The information you provide will be used exclusively for the purposes specified in the project REINICIAL - Transfer of Reinicial Project (2013-1-ES1-LEO05-66387) 2. The owner of data processing is [Name of the organization] 3. The data controller is the Director responsible for [Name of the organization] [(website of the organization)] You can access information in our possession and exercise the rights under Art. 7 of the Act (updating, rectification, integration, cancellation, transformation or blocking of unlawfully data processed, oppose the processing of data, etc..) By sending a request to the [Name of the organization] – [Postal Address of the organization].


49


In the framework of the project REINICIAT, aimed at helping people over 45 years old to find a new job. Between, of the first part __________________________ as user of the project services, hereafter called “User”, and off the second part the entity _________________, promoter of the project, hereafter called “Promoter”. They both AGREE to collaborate according to the following conditions: The User is committed to: - Attend the individual and/or group sessions in the accorded dates and respecting the timetable. Impossibilities to attend appointments with the professional experts, will be communicate to the tutor in advance. - Inform the Promoter in case of not being able or interested in continuing with the program. The service is subsidized but has a high cost due to the personalized services it offers; the places are limited and new participants could access the service in case someone leaves it.


professionals working in the project. The promoter entity is committed to: - Offer services and counselling included in the project actions without cost for the User, till the end of the project (date). The services provided are:



Appointment with social services. Appointment with internal or external services for legal-economic advisement, starting

a new business, career or educational guidance, etc. Professional Counselling for searching a new job. Follow-up and support during the whole process.

Signature of the User Signature of the Tutor from the Promoter Name:___________________________ Name: ______________________________ Signed at (place) ___________________ Date: _______________________________

Information about the article n.13 of Legislative Decree n. 196 /30.6.2003 and ff. Conventions. The Legislative Decree n. 196 of 30 June 2003 ("Code regarding the protection of personal data") provides for the protection of persons and other subjects regarding the processing of personal data. Under the legislation, such treatment will be based on principles of correctness, lawfulness and transparency and the protection of your privacy and your rights. Pursuant to the article n. 13 of Legislative Decree no. 196/2003, we hereby provide the following information: 1. The information you provide will be used exclusively for the purposes specified in the project REINICIAL - Transfer of Reinicial Project (2013-1-ES1-LEO05-66387) 2. The owner of data processing is [Name of the organization] 3. The data controller is the Director responsible for [Name of the organization] [(website of the organization)] You can access information in our possession and exercise the rights under Art. 7 of the Act (updating, rectification, integration, cancellation, transformation or blocking of unlawfully data processed, oppose the processing of data, etc..) By sending a request to [Name of the organization] – [Postal Address of the organization].

Adapted version for : ITALY DOC2

50


Diagnostic Report





11. Attitudes




Personal data

Name and surname....................................................................................................

Tel. ........................................................................User’s num................................

Date PILD..................................................................................................................

Professional...............................................................................................................


51



Academic degrees


........................................... .......................................................... ........................................

............................................ ............................................................ ........................................

........................................... .......................................................... .....................................

............................................ ............................................................ .....................................

............................................ ............................................................ ....................................


Course’s name Academic institution/centre

Vocational Training


Internship

.................................................................................. .............. ............. ............ .................

.................................................................................. .............. ............. ............ ..………….

.................................................................................. .............. ............. ............ .................

.................................................................................. .............. ............. ............ ..................

.................................................................................. .............. ............. ............ ..................

Comments/remarks



........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

Comments/remarks


52


Language Mother

tongue


level

Written level


Computing Knowledge


........................................ .......................... .............................. .......................................

........................................ .......................... .............................. .......................................

........................................ .......................... .............................. ......................................

........................................ .......................... .............................. .......................................

........................................ .......................... .............................. ......................................

........................................ .......................... .............................. ......................................



........................................................................................................... ........................................

........................................................................................................... ........................................

........................................................................................................... ........................................

........................................................................................................... ......................................

Specific Knowledge


............................................................................................................ .....................................

............................................................................................................ ......................................

............................................................................................................ ......................................

............................................................................................................ ......................................

............................................................................................................ ......................................


53

Driving licence


Type of licence





Type of company:


workers


............................... ..............................

Tasks done

Other information


54



Type of company:


workers


............................... ..............................

Tasks done

Other information



Type of company:


workers


............................... ..............................

Tasks done

Other information


55


(Preferably based on previous experience)

Months of experience Professional level

1. .................................................................................... ........................... ..............................

2. .................................................................................... ........................... ................................

3. .................................................................................... ........................... ................................

2. .................................................................................... ........................... ................................

5. .................................................................................... ........................... ................................

3. .................................................................................... ........................... ................................

2. .................................................................................... ........................... ................................


__________________________________________________________________________

Why?

__________________________________________________________________________


1. .....................................................................................................................................................

2. .....................................................................................................................................................

3. .....................................................................................................................................................


Type of working day





Availability











56






region…)



Press



Television

Consultancies

Other: __________________________________________________________

Information about the article n.13 of Legislative Decree n. 196 /30.6.2003 and ff. Conventions. The Legislative Decree n. 196 of 30 June 2003 ("Code regarding the protection of personal data") provides for the protection of persons and other subjects regarding the processing of personal data. Under the legislation, such treatment will be based on principles of correctness, lawfulness and transparency and the protection of your privacy and your rights. Pursuant to the article n. 13 of Legislative Decree no. 196/2003, we hereby provide the following information: 1. The information you provide will be used exclusively for the purposes specified in the project REINICIAL - Transfer of Reinicial Project (2013-1-ES1-LEO05-66387) 2. The owner of data processing is [Name of the organization] 3. The data controller is the Director responsible for [Name of the organization] [(website of the organization)] You can access information in our possession and exercise the rights under Art. 7 of the Act (updating, rectification, integration, cancellation, transformation or blocking of unlawfully data processed, oppose the processing of data, etc..) By sending a request to the [Name of the organization] – [Postal Address of the organization.

57

DOCUMENTS ADAPTED FOR PORTUGAL REG1, 2, 3, 4 and DOC 2

Adapted version for: Portugal REG 1

58

USER’S FORM

USER Nº______________________ DATE _________________________________________

NAME AND SURNAME_____________________GENDER____________________________

DATE OF BIRTH ___________________ SOCIAL SECURITY NUM. ____________________

ADDRESS ___________________________________________________________________ CITY _____________________________POSTAL CODE_____________________________ Phone num. ______________ cell num.__________________ e-mail___________________ EDUCATION (tick the finalized educative grades)

□ No finalized grade □ Primary or low secondary education [compulsory] □ High secondary education [High school, vocational basic education] □ Post-secondary vocational education [non-formal vocational and professional trainings and specializations, from 6 months to 2 years long]

□Superior education [university studies and formal Superior Vocational Education]

LABOUR SITUATION


□ Working on behalf of third party

o Stable work placement

o Temporary work placement

o Civil Servant

□Self-employed

Unemployed people:

□Registered in IEFP’s database (Instituto de Emprego e Formação Profissional) Date of inscription:______________

□ Not registered in IEFP’s database

□ Currently under training or education □ Handicapped □ Retired □ Dedicated to family life □ Dedicated to other issues


□No □ Social Insertion Remuneration □ Unemployment subsidy

□Other_____________________________________________________________________

Adapted version for: Portugal REG 1

59


□IEFP □Worker’s union □Employers Association □ IPSS (social NGOs) □ Comercial or industrial associations

□ Municipalities and local administrations □Regional government

□Friends or acquaintances □Internet □Press

□Radio □Other: _____________________

FAMILY SITUATION:

□ Single □ Separated □ Lives with partner □Other

□ Married □Divorced □ Widowed Family charges: □ YES _______ Num. Children ______Other_________

□ NO


Data protection: The personal data will be solely used according to the objectives of the questionnaire, and will be processed under the applicable law in Portugal






Adapted version for: Portugal REG2

60

WORK PLAN FOLLOW-UP FORM

User’s number:

User’s name and surname: Social Security Nº:

Counsellor’s name and surname:

Consultancy area:


Counselling: Professional orientation/ Outplacement.

Counselling: Entrepreneurship



Tutor’s follow-up and counselling:

Counselling sessions: User’s signature

Day:

From (hour) to (hour)

PLANNED OBJECTIVES:


TOPICS ADDRESSED:


61

AGREEMENTS AND COMMITMENTS FOR THE NEXT MEETING

From the user:

From the counsellor:


NEXT MEETING. DATE:


COMMENTS:

Data protection: The personal data will be solely used according to the objectives of the questionnaire,

and will be processed under the applicable law in Portugal.


62


USER Nº______________________ DATE ________________________________________

ORGANIZATION ______________________________________________________________

TUTOR’S NAME______________________________________________________________

To answer these questions, please take into account that the numbers correspond to the following categories:



a. FAMILY LIFE...... 0 1 2 3 4 5

b. LABOUR LIFE...... 0 1 2 3 4 5


0 1 2 3 4 5


0 1 2 3 4 5


0 1 2 3 4 5







c. Stomach upset.................................................................... 0 1 2 3 4 5

d. Headaches.......................................................................... 0 1 2 3 4 5


f. Irritability.............................................................................. 0 1 2 3 4 5

g. Mood changes..................................................................... 0 1 2 3 4 5

h. Sadness............................................................................... 0 1 2 3 4 5


63


7. Less than 1 month ago 1. From 1 to 6 months ago 2. From 6 to 12 months ago






d. Other: _______________________

9. What was the reason for ending your contract in your last job?

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________






e. Other............................................................................... 0 1 2 3 4 5


a. Being active....................................................................... 0 1 2 3 4 5











14. Which one/ones?

..............................................................................................................................


64


a. Daily

b. Weekly


17. What do you expect from this process?

18. What will you do to reach it?




65


In the framework of the project REINICIAT, aimed at helping people over 45 years old to find a

new job.

Between, of the first part __________________________ as user of the project services,

hereafter called “User”, and off the second part the entity _________________, promoter of the

project, hereafter called “Promoter”.

They both AGREE to collaborate according to the following conditions:

The User is committed to:

- Attend the individual and/or group sessions in the accorded dates and respecting the

timetable. Impossibilities to attend appointments with the professional experts will be

communicate to the tutor in advance.

- Inform the Promoter in case of not being able or interested in continuing with the program. The

service is subsidized but has a high cost due to the personalized services it offers; the places

are limited and new participants could access the service in case someone leaves it.


professionals working in the project.

The promoter entity is committed to:

- Offer services and counselling included in the project actions without cost for the User, till the

end of the project (date).

The services provided are:





Signature of the User Signature of the Tutor from the Promoter

Name:____________________ Name: ____________________

Signed at (place) ___________________ Date: __________________________



Adapted version for: Portugal DOC2

66


Diagnostic Report





4. Attitudes




Personal data

Name and surname......................................................................................................

Tel. ........................................................................User’s num....................................

Social security num........................................................... Date PILD.........................

Professional...................................................................................................................


67



Academic degrees


........................................... .......................................................... ........................................

............................................ ............................................................ ........................................

........................................... .......................................................... .....................................

............................................ ............................................................ .....................................

............................................ ............................................................ ....................................



Vocational Training


Internship

.................................................................................. .............. ............. ............ .................

.................................................................................. .............. ............. ............ ..………….

.................................................................................. .............. ............. ............ .................

.................................................................................. .............. ............. ............ ..................

.................................................................................. .............. ............. ............ ..................

Comments/remarks



........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

Comments/remarks


68


Language Mother

tongue


level

Written level


Computing Knowledge


........................................ .......................... .............................. .......................................

........................................ .......................... .............................. .......................................

........................................ .......................... .............................. ......................................

........................................ .......................... .............................. .......................................

........................................ .......................... .............................. ......................................

........................................ .......................... .............................. ......................................



........................................................................................................... ........................................

........................................................................................................... ........................................

........................................................................................................... ........................................

........................................................................................................... ......................................

Specific Knowledge


............................................................................................................ .....................................

............................................................................................................ ......................................

............................................................................................................ ......................................

............................................................................................................ ......................................

............................................................................................................ ......................................


69

Driving licence


Type of licence





Type of company:


workers


............................... ..............................

Tasks done

Other information


70



Type of company:


workers


............................... ..............................

Tasks done

Other information



Type of company:


workers


............................... ..............................

Tasks done

Other information


71




1. .................................................................................... ........................... ..............................

2. .................................................................................... ........................... ................................

3. .................................................................................... ........................... ................................

2. .................................................................................... ........................... ................................

5. .................................................................................... ........................... ................................

3. .................................................................................... ........................... ................................

2. .................................................................................... ........................... ................................


__________________________________________________________________________

Why?

__________________________________________________________________________


1. .....................................................................................................................................................

2. .....................................................................................................................................................

3. .....................................................................................................................................................


Type of working day





Availability











72






region…)



Press



Television

Consultancies

Other: __________________________________________________________

Data protection: The personal data will be solely used according to the objectives of the questionnaire, and will be processed under the applicable law in Portugal.

73

DOCUMENTS ADAPTED FOR SPAIN REG1, 2, 3, 4 and DOC 2

Adapted version for: Spain REG 1

74

USER’S FORM

USER Nº_____________________________ DATE _____________________________________

NAME AND SURNAME___________________________________ GENDER_________________

DATE OF BIRTH__________________________________ IDENTITY CARD NUM. ___________

ADDRESS ______________________________________________________________________

CITY ________________________________POSTAL CODE_____________________________

Phone num. ________________________ cell num.________________ e-mail______________


□ No finalized grade □ Primary or low secondary education [compulsory] □ High secondary education [High school, vocational basic education] □ Post-secondary vocational education [non-formal vocational and professional trainings

and specializations, from 6 months to 2 years long]

□Superior education [university studies and formal Superior Vocational Education] LABOUR SITUATION


□Self-employed □ Temporary work placement

□Stable work placement □Civil Servant

Unemployed people:

□Registered in SEPE’s database (Servicio Público de Empleo Estatal) or in the Autonomic Employment Public Services database.

Date of inscription:______________

□ Not registered in SEPE or an Autonomic Employment Public Services’ database. □ Currently under training or education □ Handicapped □ Retired □ Dedicated to family life □ Dedicated to other issues


□No □ Unemployment contributory benefit □ Unemployment subsidy

□Other____________________________________________________________________


75


□Public Employment Services □ Worker’s union □Employers Association

□Friends or acquaintances □Internet □Press □Radio

□NGO’s □ Other private entities □ Municipalities and local administrations

□Regional government □Other: _____________________

FAMILY SITUATION:

□ Single □ Separated □ Lives with partner □Other

□ Married □Divorced □ Widowed Family charges: □ YES _______ Num. Children ______Other_________

□ NO People he/she lives with: Num. Children ______ Other _____________

Data protection: for all effects defined in art.5 of Organic Law 15/1999, of 13th

December, aboutpersonal data protection, we inform that the personal data provided in this document will be incorporated to [ name of the organization] database, with the aim to manage it, also by electronic means, for the development of REINICIAL project. In compliance with what is disposed in Organic Law 15/1999, you can exercise your right of access, modification, cancellation and opposition regarding these data, by directing your petition to : [postal address of the organization]







76

WORK PLAN FOLLOW-UP FORM User’s number: User’s name and surname: ID Nº:

Counsellor’s name and surname: Consultancy area:


Counselling: Professional orientation/ Outplacement.

Counselling: Entrepreneurship


counselling in other areas

Tutor’s follow-up and counselling:

Counselling sessions: Aaaa User’s signature


PLANNED OBJECTIVES:


TOPICS ADDRESSED:


77



NEXT MEETING. DATE:


COMMENTS:

Data protection: Data protection: for all effects defined in art.5 of Organic Law 15/1999, of 13

th December,

about personal data protection, we inform that the personal data provided in this document will be incorporated to [ name of the organization] database, with the aim to manage it, also by electronic means, for the development of REINICIAL project. In compliance with what is disposed in Organic Law 15/1999, you can exercise your right of access, modification, cancellation and opposition regarding these data, by directing your petition to : [postal address of the organization]


78


USER Nº___________________________________ DATE ___________________________

ORGANIZATION ______________________________________________________________

TUTOR’S NAME______________________________________________________________

To answer these questions, please take into account that the numbers correspond to the

following categories:



a. FAMILY LIFE...... 0 1 2 3 4 5

b. LABOUR LIFE...... 0 1 2 3 4 5


0 1 2 3 4 5


0 1 2 3 4 5


0 1 2 3 4 5







c. Stomach upset.................................................................... 0 1 2 3 4 5

d. Headaches.......................................................................... 0 1 2 3 4 5


f. Irritability.............................................................................. 0 1 2 3 4 5

g. Mood changes..................................................................... 0 1 2 3 4 5

h. Sadness............................................................................... 0 1 2 3 4 5


79


8. Less than 1 month ago 1. From 1 to 6 months ago 2. From 6 to 12 months ago






d. Other: _______________________

9. What was the reason for ending your contract in your last job?

____________________________________________________________________________

____________________________________________________________________________

____________________________________________________________________________






e. Other............................................................................... 0 1 2 3 4 5


a. Being active....................................................................... 0 1 2 3 4 5











Which one/ones?

..............................................................................................................................


80


a. Daily

b. Weekly


16. What do you expect from this process?

17. What will you do to reach it?

Data protection: Data protection: for all effects defined in art.5 of Organic Law 15/1999, of 13th December, about personal data

protection, we inform that the personal data provided in this document will be incorporated to [ name of the organization] database,

with the aim to manage it, also by electronic means, for the development of REINICIAL project. In compliance with what is disposed in

Organic Law 15/1999, you can exercise your right of access, modification, cancellation and opposition regarding these data, by directing

your petition to: [postal address of the organization]

Adapted version for: Spain DOC2

81


In the framework of the project REINICIAT, aimed at helping people over 45 years old to find a new job. Between, of the first part __________________________ as user of the project services, hereafter called “User”, and off the second part the entity _________________, promoter of the project, hereafter called “Promoter”. They both AGREE to collaborate according to the following conditions: The User is committed to: - Attend the individual and/or group sessions in the accorded dates and respecting the timetable. Impossibilities to attend appointments with the professional experts, will be communicate to the tutor in advance. - Inform the Promoter in case of not being able or interested in continuing with the program. The service is subsidized but has a high cost due to the personalized services it offers; the places are limited and new participants could access the service in case someone leaves it.


professionals working in the project. The promoter entity is committed to: - Offer services and counselling included in the project actions without cost for the User, till the end of the project (date). The services provided are:





Signature of the User Signature of the Tutor from the Promoter Name:____________________________ Name: __________________________ Signed at (place) ___________________ Date: ___________________________


th December, about personal data

protection, we inform that the personal data provided in this document will be incorporated to [ name of the organization] database, with the aim to manage it, also by electronic means, for the development of REINICIAL project. In compliance with what is disposed in Organic Law 15/1999, you can exercise your right of access, modification, cancellation and opposition regarding these data, by directing your petition to : [postal address of the organization]


82


Diagnostic Report

0. Qualitative notes from counsellor




4. Attitudes




Personal data

Name and surname....................................................................................................

Tel. ........................................................................User’s num................................

ID Number........................................................... Date PILD.................................

Professional...............................................................................................................


83



Academic degrees


........................................... .......................................................... ........................................

............................................ ............................................................ ........................................

........................................... .......................................................... .....................................

............................................ ............................................................ .....................................

............................................ ............................................................ ....................................



Vocational Training


Internship

.................................................................................. .............. ............. ............ .................

.................................................................................. .............. ............. ............ ..………….

.................................................................................. .............. ............. ............ .................

.................................................................................. .............. ............. ............ ..................

.................................................................................. .............. ............. ............ ..................

Comments/remarks



........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

........................................................................... .. ........................... .................. ................

Comments/remarks


84

Knowledge of Co-oficial Languages and certificates

Lang

uag

e

A 1

Basic

A2

Ele

me

nta

ry

B

Inte

rmedia

te

C

Suff

icie

ncy

D

Advance

d

Cert

ific

ate

?

(yes/n

o)

Certificate’s name and

level.

Catalan

Galego

Euskara


Language Mother

tongue


level

Written level


Computing Knowledge


........................................ .......................... .............................. .......................................

........................................ .......................... .............................. .......................................

........................................ .......................... .............................. ......................................

........................................ .......................... .............................. .......................................

........................................ .......................... .............................. ......................................

........................................ .......................... .............................. ......................................



........................................................................................................... ........................................

........................................................................................................... ........................................

........................................................................................................... ........................................

........................................................................................................... ......................................


85

Specific Knowledge


............................................................................................................ .....................................

............................................................................................................ ......................................

............................................................................................................ ......................................

............................................................................................................ ......................................

............................................................................................................ ......................................

Driving licence


Type of licence





Type of company:


workers


............................... ..............................

Tasks done

Other information


86



Type of company:


workers


............................... ..............................

Tasks done

Other information



Type of company:


workers


............................... ..............................

Tasks done

Other information


87




1. .................................................................................... ........................... ..............................

2. .................................................................................... ........................... ................................

3. .................................................................................... ........................... ................................

2. .................................................................................... ........................... ................................

5. .................................................................................... ........................... ................................

3. .................................................................................... ........................... ................................

2. .................................................................................... ........................... ................................


__________________________________________________________________________

Why?

__________________________________________________________________________


1. .....................................................................................................................................................

2. .....................................................................................................................................................

3. .....................................................................................................................................................


Type of working day





Availability











88






region…)



Press



Television

Consultancies

Other: __________________________________________________________


th December, about personal data

protection, we inform that the personal data provided in this document will be incorporated to [ name of the organization] database, with the aim to manage it, also by electronic means, for the development of REINICIAL project. In compliance with what is disposed in Organic Law 15/1999, you can exercise your right of access, modification, cancellation and opposition regarding these data, by directing your petition to : [postal address of the organization]