general event management. general event management / gem introduction3
TRANSCRIPT
General Event Management
1 GEM Introduction
Module Description2
Module Integration3
LIVE Demo4
Conclusion5
Q & A6
A G E N D A
3 General Event Management / GEM Introduction
GEM INTRODUCTION
4 General Event Management / GEM Introduction
Complete, sophisticated, easy to use and fully integrated IT solution for the administration of any large event or manifestation in different areas like sports, fairs, conferences etc.
GEM application modules are integrated and fully operate in any combination of modules regardless of the number of selected modules
GEM can be used for technological management and support of various major events, but the main target of this particular Solution are sport events
GEM Introduction
5 General Event Management / GEM Introduction
GEM platform is also targeted for events of varying scale, from small events with couple of hundreds of participants to large ones gathering many thousands of participants
Cross platform, extensible, modular, scalable, web-based software solution for successful and reliable managing of large scale sporting and other types of events
Enables smoother and more efficient running of the manifestation for organizer
GEM Introduction
6
Modularity Ensures easy customization including the
addition of new capabilities or removal of the existing capabilities as necessary when integrating the application to fit specific event needs
Scalability Management of small scale events with a
single operator (e.g. solution running on a single notebook) up to large scale sport events (several redundant servers or cloud) with large number of simultaneous users
General Event Management / GEM Introduction
GEM Introduction
7 General Event Management / GEM Modules
Web Registration
Accreditation
Badging
Event Calendar
Accommodation Management
Workforce & Volunteers Management
Uniform management
Arrival & Departure
Transportation
Main GEM modules
8 General Event Management / GEM Modules
Additional GEM Modules
Fees payment
Request processing
Call center support
Catering Management
Hotel Booking
Ticketing
Rate Card
Medical services - interface
Security services – interface
Assets & Material Management
Fair Stand Manager
9 General Event Management / Modules Description
MODULES DESCRIPTION
10 General Event Management / Modules Description / Web Registration
Used by delegation official to register participants over the Internet
Organizers distribute username/ password combination to delegations
Bulk registration supported (Excel sheet template)
Delegations & participants themselves will insert the names and data into the system
Significant reduction in the amount of work and time for the Organiser
Web Registration
11 General Event Management / Modules Description / Accreditation
Accreditation
Main module
Main task to identify the participants who will be attending the Games
Holds the information that all other modules will be working with
Totaly configurable to support different configuration of Events
Categorization & grouping of all participants
12 General Event Management / Modules Description / Badging
Organizing information on an participant’s badge in a way that assures all necessary data for security system
Printing & delivery of the Accreditation card
Access control rights and zone planning
Full-color photo Accreditation badge production
Badging
13 General Event Management / Modules Description / Badging
Real-time Accreditation badge creation
Batch pre-printing of Accreditation badges
Search filter to easily find the desired accreditation cards for printing
Print and pick-up scheduling
Support for several identification methods (Bar code, RFID)
Badging
14 General Event Management / Modules Description / Event Calendar
Contains schedule of all sport and non sport events of interest
Public (participant) & private (organizer) access to Event Calendar
Connected to all other applications (Accreditation, Transportation, Arrivals/Departures)
All changes in different SOLUTION applications
Event Calendar
15 General Event Management / Modules Description / Event Calendar
Full Event categorization and grouping
Full Venues/Facilities categorization and grouping
Searching and filtering of data by:
• Time and date
• Event category/group
• Venues/Facilities category/group
Event Calendar
16 General Event Management / Modules Description / Accomodation
Accommodation planning & management
An easy way for assigning participants to the accommodation facilities
Intuitive graphical interface
Authorized user can easily assign participants to accommodation resources
Search information about persons, departments, locations, assignments and their dependencies
Accomodation
17 General Event Management / Modules Description / Accomodation
Accommodation facilities management
Accommodation facilities blueprints management
Accommodation facilities categorization and grouping
Facilities resources management categorization & grouping
Facilities resource categorization and grouping
Accomodation
18 General Event Management / Modules Description / Workforce & Volunteers Management
Staff management & staff hireing solution
Registration of the workforce/ volunteers
Assignment of the tasks and schedules to the workforce/ volunteers
The registration done via Internet through link on the official Web site
The workforce & volunteers will enter all their personal data as well as their profile and skills
Workforce & Volunteers Management
19 General Event Management / Modules Description / Uniform Management
Keep track of uniform quantities calculation, sizes, models…
When applying for an Accreditation the applicant should also send information about his/her size for the uniform
General calculation of the number of staff, volunteers, officials and other staff to dress
LOC will be able based on these inputs to calculate and purchase correctly the amounts, models and sizes
Uniform Management
20
Enable organiseres to control the arrival and departure dates of all the accredited persons
Critical for organisation of the transportation, meals, hotel rooms and the village accommodation
Manage a list of accredited VIPs and the related protocol
General Event Management / Modules Description / Arrival & Departure
Arrival & Departure
21 General Event Management / Modules Description / Arrival & Departure
Support the planning and tracking of arrival and departure timelines for individuals and groups
Manage the daily schedule of VIPs
Initial information about flights and arrival and departure dates of each participant from Accreditations
Arrival & Departure
22 General Event Management / Modules Description / Transportation
Mange all aspects of transportation
Keep track of the different vehicles used during the Games
Driver management
Itineraries of the general vehicles
Active and free vehicles and their availability
Transportation
23 General Event Management / Modules Description / Fees Payment
Fees payment application provides basic functionalities for managing fees related to Event
On every Event there is a number of different fees that must be paid by participants
Fees payment is integrated with other modules and fees are calculated according to user profile entered in accreditation module
Fees Payment
24 General Event Management / Modules Description / Request Processing
Purpose is to provide easy management of various requests from accredited persons
Maintenance service requests, catering services requests, extra equipment requests
Request status tracking
Requests are dispatched by SMS or email
Request statistics
Request Processing
25 General Event Management / Modules Description / Call Center Support
Provides call center staff with interface to access all publicly available information related to the event
Acts as an access portal for publicly available information from all other application modules
Can be easily browsed, searched and retrieved by the call center staff
Call Center Support
26 General Event Management / Modules Description / Catering
Catering providers management
Restaurant management
Info about food preference from Web registration/Accreditation
Meal types management
Orders management
Delivery management
Cost management
Statistics & reports
Catering
27 General Event Management / Modules Description / Hotel Booking
Designed to simplify the task of online hotel room booking
Allows room inventory management that includes visual attributes for both the hotel and the actual rooms
Reservation interface for administrators and authorized users
Rooms availability interface
Manage data from the Accreditation and Arrivals and Departures modules to facilitate better scheduling
Reporting unit of the module supports accounting and cost tracking
Hotel Booking
28 General Event Management / Modules Description / Ticketing
Supports the tickets selling for various types of events
May be used for selling tickets in box offices as well as online
Supports venue, event and ticket type customization
Venue configurability allows multiple seating capacities based on the type of event or the time of day
The module can be configured to support permission based constraints so that certain users can only purchase tickets for certain sections/sessions/times
Ticketing
29 General Event Management / Modules Description / Rate Card
To enable delegations, sponsors, broadcasting stations, media and others to buy equipment, services or to rent resources (conference rooms, furniture, video beam...)
Rate Card module includes management and time scheduling for resources and services that will be rented
Management and approval of delivery
Rate Card
30 General Event Management / Modules Description / Medical Service Interface
Manages all of the medical (and medical-related) provided data
Includes information about physicians and available facilities.
Provides calendaring application for scheduling medical visits for Participants.
Help desk for finding the most appropriate medical facility in case of emergency.
Use participants medical-related data from Accreditation database.
Medical Service Interface
31 General Event Management / Modules Description / Security Service Interface
Provide web based interface to security services and authorized security personnel.
Aggregates security related data from all other modules (accreditation data, event calendar, workforce, etc.)
Allows storing of additional security related information for each participant, group, team, etc.
Security Service Interface
32 General Event Management / Modules Description / Assets & Material Management
Module is used for asset tracking and inventory monitoring.
Stock management (reporting on the state of stock, registering input and output before, during and after the event).
For asset management, additional functionality is in managing location, quantity and the person in possession of the asset.
Assets & Material Management
33 General Event Management / Modules Description / Assets & Material Management
Stands planning & management
An easy way for assigning participants to the expo facilities
Intuitive graphical interface
Authorized user can easily assign participants to fair resources
Search information about persons, companies, departments, locations, assignments and their dependencies
Fair Stand Manager
34 General Event Management / Modules Integration
MODULES INTEGRATION
35 General Event Management / Modules Integration
GEM Packages
36
Web Registration
AccreditationArrivals & Departures
TransportTRANSPORTATION CAN BE ORGANIZED ON TIME
INFORMATION ABOUT ARRIVAL & DEPARTURE
IS ENTERED DURING WEB REGISTRATIONS
THIS INFO IS USED BY ACCREDITATION STAFF
TO PREPARE FOR PARTICIPANTS ARRIVAL
General Event Management / Modules Integration
Integration Example 1
37
Volunteers Registration
WorkforceAccreditation
Uniforms
INFO IS AUTOMATICALY TRANSFERED TO ACCREDITATION MODULE
UNIFORM TYPES, SIZES, QUANTITY IS CALCULATED
VOLUNTEERS COULD BE REGISTERED ONLINE
WORKFORCE MODULE – MANAGEMENT OF
VOLUNTEERS
General Event Management / Modules Integration
Integration Example 2
38
PEOPLE
GOODS
DATA
General Event Management / Modules Integration
Resources Synergy
40 General Event Management / Conclusion
CONCLUSION
41 General Event Management / Conclusion
Software that have modules for every needed aspects/sector
Possibility for software customization based on your needs
Involving local companies/industry in many aspects of organization
Trainings for employees, volunteers and other staff to work independently on “Train the trainer” basis
What we do :
42 General Event Management / Conclusion
Necessary experts direct on the field
Previous successful references that guarantee you next success
Transfer of Know How & Technology
One of the best solutions and you would be getting it for a lower price
We provide:
43 General Event Management / Conclusion
Enhance guests’ experience – Games quality
Increase safety and security level
Generate new and higher revenue streams
Reduce costs (Infrastructure, Assets)
Improve event operations and staff productivity
Know-how transfer & increase
Reduce the Risks
BENEFITS
44 General Event Management / Conclusion
Successful Event
…the foundation for the great image
of the host city & country!
Q & A
45 General Event Management / Questions & Answers
Questions & Answers
46
GEM Technology
Jurija Gagarina 14n/211070 BelgradeSerbia
Phone: +381 11 39 87 462Email: [email protected]
www.gem-technology.com
General Event Management / Contact
Contact