gambling industry statistics 2009 2010 web - january 2011

8/6/2019 Gambling Industry Statistics 2009 2010 WEB - January 2011

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Gambling Commission - Industry statistics 2009/10 1

Industry statistics 2009/10


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Gambling Commission - Industry statistics 2009/102

Contents

Preface 3

Introduction 4

Market size 4

Gamblers 4Problem gambling 5

Betting 6

Bingo 10

Casinos 13

Gaming machines including arcades 18

Lotteries 21

Remote 23

Appendix 1 - Regulatory returns analysis 25

Appendix 2 - Terminology 26

Appendix 3 - Useful contacts 27


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Gambling industry data

Preface1. Detailed statistics relating to the gambling industry in Great Britain have been collated mainly from the

Gambling Commission (the Commission) regulatory returns made by licensed operators to the Commission,

and from data from gambling industry trade bodies. Regulatory returns must be completed by all licensed

gambling operators on either an annual or quarterly basis.

2. Data within this report covers the financial year period 1 April 2009 to 31 March 2010 unless stated otherwise.

3. The information contained in this document covers betting, bingo, casinos, arcades and gaming machines,

lotteries and remote gambling. It does not cover the National Lottery (except as a comparison) or spread

betting.

4. All figures for 2008/09 are final. Differences between the provisional 2008 figures already published and

2008/09 figures finalised in this document are a result of:a) a change in the reporting period from calendar year (2008) to fiscal year (1 April 2008 - 31 March 2009)

b) further analysis of the regulatory returns data which identified errors made by operators when

submitting data

c) the provisional data included estimations based on data received (see appendix 1) while the final

figures are taken from a more complete set of data received from the industry.

5. All 2009/10 figures are provisional, and therefore subject to amendment within future industry statistics

publications, because:

a) not all returns for the period have yet been received

b) in some instances, the Commission has had to provide estimated figures (see appendix 1) - these

figures are highlighted in italics

c) some returns are subject to outstanding queries.

6. The terminology used in this document is detailed at Appendix 2.

7. Further statistics and information relating to the Commission and its activities are contained in the annual

report for the financial year 1 April 2009 to 31 March 2010, available on the Commission website at

www.gamblingcommission.gov.uk
http://www.gamblingcommission.gov.uk/gh-about_us/annual_report_and_accounts.aspxhttp://www.gamblingcommission.gov.uk/gh-about_us/annual_report_and_accounts.aspx


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IntroductionMarket size

During 2009/10 the British gambling industry, as regulated by the Commission, generated a gross gambling yield

(GGY - see Appendix 2) of 5.7 billion. This represents a 1% reduction on the previous year and reflects a trend

present across all but the non-remote betting and lottery sectors. The non-remote betting sector represents the largest

market within the industry with a 53% share, followed by the casino (14%) and bingo sectors (12%).

Figure 2 reflects the makeup of the industry by operating licences as of April 20101. The number of Commission

operating licences in force reduced by 171 to 3,997 compared to the same point during the previous year,

representing a 4% reduction.

Gamblers

Participation in gambling activities (2007 British Gambling Prevalence Survey)

The British Gambling Prevalence Survey (BGPS), carried out by NatCen on behalf of the Commission, sampled over

9,000 adults between 2006 and 2007 and was published in September 2007. It showed that 68% of the population

(about 32 million adults) had participated in some form of gambling activity within the past year. Excluding people

who had only gambled on the National Lottery in the last year, 48% of the population (about 23 million adults) had

participated in another form of gambling in the past year.

The most popular gambling activities in Britain in 2007 were the National Lottery Draw (57% had participated in

the past year), scratchcards (20%), betting on horse races (17%) and playing slot machines (14%). Only a small

proportion of people took part in the new forms of gambling available in Britain: for example 3% played on B2 gamingmachines and 6% of people used the internet to gamble2 (3% did online gaming like playing poker or casino games

and 4% placed bets with a bookmaker).

1 Omits B2B licences for comparison.

Fig 1: Gross gambling yield by sector Fig 2: Licences by sector

Fig 3: Changes in operator licences by sector


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A further BGPS was completed in 2010 and the results are due to be published in February 2011.

Participation in gambling activities (omnibus survey results)

The Commission has been using a quota sample omnibus survey to provide information on participation in gambling

for a number of years. We currently commission two separate, but complementary, sets of questions in telephone

omnibus surveys (conducted by ICM Research); one measuring participation in all types of gambling, and one which

monitors participation solely in remote gambling.

The data is published each quarter, currently based on an updated sample of 8,000 interviews (for each set of

questions) over the previous year.

As the omnibus surveys ask whether respondents have gambled in the past four weeks, the results obtained are not

directly comparable with those of the BGPS 2007 which looks at respondents gambling activity over the past week

and past year.

Participation in all gambling activities (an average of figures for the year to 31 March 2010*)

54.7% of the 8,000 adults surveyed said they had participated in at least one form of gambling in the previous

four weeks.

This figure of 54.7% compares with the 2009 calendar year figure of 55.2%. Questions measuring participation in

all gambling activities were first introduced in 2009 (following initial trials in 2008), therefore the earliest available

complete calendar year for this dataset is 2009.

The most popular gambling activity was the National Lottery (45.4% of respondents), followed by National Lottery

scratchcards (10.5%) and tickets for society or other good cause lotteries (9.9%).

Betting on horse races, private betting and gaming with family and friends, and fruit or slot machine gambling

were the next most popular activities (3.5%, 3.3% and 3.1% respectively).

Participation in remote gambling (an average of figures for the year to March 2010*)

Most remote gambling available to the British public is provided by operators based outside Britain and therefore

not regulated by the Commission. 10.7% of the 8,000 adults surveyed said they had participated in at least one form of remote gambling in the

previous four weeks. Around half of these had participated just in National Lottery products.

This figure of 10.7% compares with the 2009 calendar year figure of 10.5%, the 2008 calendar year figure of

9.7%, the 2007 calendar year figure of 8.8% and the 2006 calendar year figure of 7.2%.

The growth in participation in remote gambling is explained very largely by increased online participation in the

National Lottery. If those only playing National Lottery products remotely are excluded, 5.7% of respondents had

participated in remote gambling in the year to March 2010, compared with 5.7% in 2009, 5.6% in 2008, 5.2% in

2007 and 5.1% in 2006.

Overall, in the year to March 2010, 8.5% of respondents said they had purchased tickets remotely for the National

Lottery draw in the previous four weeks (either only or in addition to other types of gambling activity).

Remote gambling via a computer, laptop or handheld device was most popular (9.4% of all respondents),

followed by gambling via mobile phone (2.8%) and interactive/digital TV (1.7%).

* As the omnibus survey results are published quarterly, more up-to-date information is available at www.gamblingcommission.gov.uk.

Problem gambling

BGPS 2007 measured the levels of problem gambling in the adult population in Great Britain using two internationally

recognised scales, the Diagnostic and Statistical Manual of Mental Disorders 4th edition (DSM IV), and the Canadian

Problem Gambling Severity Index (PGSI). This allowed us to check for reliability within our survey and to compare our

findings with those found in similar studies around the world.

The DSM IV screen found that the rate of problem gambling in the adult population was 0.6%3 which equates to

about 284,000 adults. This is the same percentage of the population that DSM IV identified in 2000. The PGSI screen

identified 0.5%4 of the adult population with a gambling problem, or around 236,000 adults.

2 Using at least one form of online gambling.

3 To tolerance limits 0.5%-0.8%.

4 To tolerance limits 0.4%-0.8%.
http://www.gamblingcommission.gov.uk/research__consultations/research/research_programme/omnibus_surveys.aspxhttp://www.gamblingcommission.gov.uk/research__consultations/research/research_programme/omnibus_surveys.aspx


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Betting

Structure of the betting industryThe non-remote betting industry is made up of both on-course and off-course betting operators. As at 31 March 2010,

590 individuals or organisations were licensed for the activity non-remote general betting standard (off-course) and

681 for the activity non-remote general betting limited (on-course). 23 operators were licensed for non-remote pool

betting as one of their activities.

This industry is dominated by five operators that account for 7,322 (over 80%) of all betting shops. The approximate

numbers of betting shops (excluding Northern Ireland) operated by each of these operators is as follows:

Table 1: Number of betting shops by operator

Organisation Total betting shops5 Percentage change

2008/09 2009/10

Ladbrokes 2,080 2,073 -


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On-course betting

Table 4: Number of on-course operator days

2008/09 2009/10 % change

Number of on-course operator days 57,845 53,541 -7%

Table 5: On-course betting turnover

Turnover

(2008/09)

m

Turnover

(2009/10)

m

%

change

Gross

profit

(2008/09)

m

Gross

profit

(2009/10)

m

%

change

Number

of bets

million

(2008/09)

Number

of bets

million

(2009/10)

%

change

Dogs 49 37 -24% 4 3 -25% 6 3 -50%

Horses 281 268 -5% 24 23 -4% 35 27 -23%

Other 9 12 33% 0.5 1.8 260% 0.6 0.9 50%

Total 339 317 -6% 29 28 -2% 42 31 -25%

Fig 4: Off-course betting turnover Fig 5: Off-course gross profit

Fig 6: On-course betting turnover Fig 7: On-course gross profit

Off-course betting turnoverOff-course betting gross profit

On-course betting turnover On-course betting gross profit


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Pool betting

Table 6: Pool betting turnover

Turnover

(2008/09)

m

Turnover

(2009/10)

m

%

change

Gross

profit

(2008/09)

m

Gross

profit

(2009/10)

m

%

change

Number

of bets

million

(2008/09)

Number

of bets

million

(2009/10)

%

change

Dogs 55 42 -24% 15 12 -20% 37 26 -30%

Football 59 57 -3% 47 45 -4% 34 29 -15%

Horses 378 356 -6% 85 78 -8% not available on a comparable basis

Other 1.7 1.7 0% 0.2


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Self exclusions recorded by operators

Table 8: Betting sector self exclusions

2008/09 2009/10 % change

Self exclusions 11,411 16,107 41%

Known breaches of self exclusion 3,979 8,366 110%

Number of individuals who cancelled their self exclusion

after minimum exclusion period

1,200 1,832 53%

The numbers of people who have self excluded and the numbers of people who have cancelled their self-exclusion

may be lower than these figures as individuals may have self excluded from more than one venue or operator and

thus been counted more than once. The number of breaches represents the number of separate incidents, rather than

the number of individuals.

Gambling where individuals were unable to prove their age

There were 519,452 recorded incidents when someone was challenged on entering a betting premises and was

unable to prove their age7. In addition, 70,184 incidents were recorded of someone who attempted to gamble, or

gambled, on a betting premises and, when challenged, was unable to prove their age.

Integrity in betting*

108 cases of suspicious betting activity have been reported to the Commission between 1 September 2007 and 31

March 2010, including 37 new cases since 1 October 2009. Of these, 74 were reported by betting operators under

licence condition 15.1 in the first instance with 34 coming from other sources, for example sports governing bodies,

the media or the public.

In 60 of these cases the grounds for suspicion of criminal activity have not been substantiated following an initialconsideration. A breakdown of the activities involved in those cases is provided below. Of the remainder, nine cases

are still at the preliminary assessment stage, 31 cases have been passed to the relevant sports governing body8 for

investigation and there are eight active investigations in which the Commission is involved.

Table 9: Suspicious betting activity (1 September 2007 to 31 March 2010)

Activity Cases closed to

30 September 2009

Cases closed

30 September 2009

31 March 2010

Total cases closed to

31 March 2010

Bowls 1 - 1

Boxing - 1 1

Cricket 1 - 1

Darts 2 - 2

Football 12 4 16

Golf 1 - 1

Greyhound racing 2 1 3

Horseracing 9 2 11

Rugby league 1 1 2

Snooker 5 2 7

Tennis 2 10 12

Non-sport 2 1 3

Total 38 22 60

* betting integrity figures are published twice a year so more up to date information is available at www.gamblingcommission.gov.uk

7 It is illegal for anyone under the age of 18 to enter a betting premises.

8 Sports Governing Bodies (SGBs) are responsible for ensuring compliance within their own sport. One of the results of the Sports Betting Integrity

Panel report published in February 2010 was the setting up of a new Code of Conduct on integrity in sports in relation to sports betting that includes

minimum standards which all sports shall observe and cover in their rules on betting.
http://www.gamblingcommission.gov.uk/gh-about_us/annual_report_and_accounts.aspxhttp://www.gamblingcommission.gov.uk/gh-about_us/annual_report_and_accounts.aspx


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Bingo

Structure of the industryAs at 31 March 2010 228 operators held licences for non-remote bingo activities broken down as follows:

Table 10: Number of bingo licensees and premises as at 31 March 2010

at 31 March 2010

Type of licence holder Non remote bingo licences Total premises

Bingo clubs 101 496

AGCs converted to bingo clubs

during the year

31 72*

Total bingo clubs 132 5709

Holiday parks 20 112

Working mens clubs 76 76

Total 228 756

* this includes 10 AGCs that were converted into bingo clubs during the year by two organisations that already have a number of bingo clubs.

Table 11: Bingo clubs

Organisation Total premises

at 31 March 2009

Total premises

at 31 March 2010

% change

Buckingham Bingo Ltd 11 10 -9%

Carlton Clubs plc 14 14 0%

Gala Coral Group 158 146 -8%

Rank Group - Mecca Bingo Ltd 102 103 1%Top Ten Bingo 36 24 -33%

Independent/small operators 307* 199

Total 641* 496

* 2008/09 total includes converted AGCs, holiday parks and working mens clubs.

Table 12: AGCs converted to bingo clubs at 31 March 2010

at 31 March 2010


Cashino Gaming Ltd 10

Namco Operations Europe Ltd 8

Thomas Estates Ltd 8

Thurston UK Ltd 8

Independent/small operators 38

Total 72

Table 13: Holiday parks, bingo licensees at 31 March 2010

at 31 March 2010


Haven Leisure Limited 31

Park Holidays UK Ltd 27

Park Resorts Ltd 17

Independent/small operators 37

Total 112

9 77 bingo clubs operate more than one licensed bingo premises from the same location.


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General information about the bingo industryDespite a reduction in bingo sales during 2009/10 (see figure 11), employment within the sector has remained at the

same level. Gross gaming sales have reduced year on year since 2007/08. Performance has been more positive for

gaming machines gross profit within the sector which recorded a 7% increase during 2009/10.

Employees

Table 14: Bingo sector employees

2008/09 2009/10 % change

Number of employees (FTE10) 12,242 11,872 -3%

Number of employees (headcount) 17,332 16,922 -2%

Bingo turnover

Table 15: Bingo turnover by activity

Gross

gaming

sales

2008/09

m

Gross

gaming

sales

2009/10

m

%

change

Participation

fees

2008/09

m

Participation

fees

2009/10

m

%

change

Main Stage Bingo 724 708 -2% 167 172 3%

Mechanised Cash Bingo 550 563 2% 258 250 -3%

National Game 49 33 -33% 9 7 -22%

Prize Bingo 105 55 -48% 61 33 -46%

Total 1,428 1,359 -5% 495 462 -7%

Fig 11: Bingo sales by game type Figure 12: Bingo participation fees by game type

Table 16: Year on year bingo sector GGY

1 April to 31 March Gross gaming sales m % change from previous year

2008/2009 1,428 -12%

2009/2010 1,359 -5%

10 Full time equivalent.


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Gaming machines in bingo clubs

Table 17: Gaming machine gross profit

Machine category Machines (2009/10)* Gross profit (2009/10) m*

B3 3,046 50

B4 316 1.9

C 13,067 60

D 1,558 1.8

Aggregated categories** 100

Total 17,987 214

*figures taken from regulatory returns. As we do not regulate pubs, clubs, working mens clubs or FECs that dont have adult areas - data from those

sectors is not included in this table.

**where gross profit figures have been provided but not broken down by machine category.


Table 18: Bingo sector self exclusions

2008/09 2009/10 % change

Self exclusions 337 294 -13%

Known breaches of self exclusion 36 21 -42%

Number of individuals who cancelled their self exclusion

after minimum exclusion period

92 87 -5%






There were 27 recorded incidents when someone attempted to gamble, or gambled, on a bingo premises and, when

challenged, was unable to prove their age11.

11 It is illegal for anyone under the age of 18 to gamble on a bingo premises.


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Casinos

Structure of the casino industry

There were 141 casinos operating at 31 March 2010. Three companies own the majority of casinos in the industry,

namely the Gala Coral Group with 27 casinos, the Rank Group (Grosvenor Casinos and G Casinos) with 35 casinos

and Genting UK (Genting Casinos) with 44 casinos.

One operating licence has been issued by the Commission in 2009/10 in respect of the proposed eight small and

eight large casinos under the 2005 Act. As at 31 March 2010, three 2005 Act casino licences were held by operators.

One local authority advanced to the stage of inviting applications from potential operators and a number of others are

expected to follow suit during 2010/11. To date no premises licences have been issued (see page 16 for details of

locations).

Table 19: Casino ownership by operator

Total casinosat 31 March 2009

Total casinosat 31 March 2010

% change

Gala Coral Group 27 27 0%

Genting UK (Genting Casinos) 45 44 -2%

London Clubs International 11 10 -9%

Rank Group (Grosvenor and G Casinos) 32 35 9%

Other operators 30 25 -17%

Total 145 141 -3%

General information about the casino industry

Casino drop and win have both declined this year but attendance has increased during the year. Although there has

been a slight decline in numbers of gaming machines in casinos, gross profit from machines has increased. However

table games remain the principal gambling activity in the sector, accounting for around 85% of income.

Employees

Table 20: Casino sector employees

2008/09 2009/10 % change


Number of employees (headcount) 13,585 13,696 1%

Casino attendanceTable 21: Casino attendance

Scotland North Midlands &

Wales

South Other

London

London

high end

Total

Millions

2008/09 1.5 4.7 3.9 2.9 3.5 0.136 16.6

2009/10 1.7 4.8 3.9 2.9 3.6 0.154 17.1

There were over 17 million visits to casinos in Great Britain between April 2009 and March 2010, an increase of

400,000 over the previous year.

12 Full time equivalent


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13 Drop = money exchanged for gaming chips. Win/house win = amount retained by the casino.

Drop and Win13

Table 23: Year on year casino drop and win by region

Region Casinos

operating

Year Drop % change House win % change House win

1 April to

31 March m m %

Scotland 15 2009/10 212 0% 33 -2% 16

14 2008/09 212 5% 34 5% 16

North 38 2009/10 654 -2% 97 1% 15

38 2008/09 669 0% 96 -6% 14

Midlands

and Wales

38 2009/10 570 -3% 83 -2% 14

38 2008/09 588 -1% 84 -4% 14

South 27 2009/10 400 -4% 61 -7% 15

28 2008/09 415 -11% 66 -11% 16

High end

London*

6 2009/10 987 -1% 128 -15% 13

6 2008/09 1,000 16% 151 36% 15

Other

London

17 2009/10 1,567 --5% 238 -4% 15

19 2008/09 1,645 1% 247 -1% 15

Great

Britain total

141 2009/10 4,391 -3% 641 -5% 15

143 2008/09 4,529 2% 679 3% 15

* Six casinos identified by the National Casino Industry Forum (NCIF) - Crockfords, Aspinalls, Clermont Club, The Ritz, Les Ambassadeurs, Maxims

Casino.

The drop figures above do not include monies wagered on the Casino Stud Poker progressive jackpot

Table 24: Total drop by game*

1 April to

31 March

Elec-

tronic

Roulette

m

American

Roulette

m

Blackjack

m

Trial and

other

Games

m

Casino

Stud

Poker

m

Craps

m

Punto

Banco

m

Three

Card

Poker

m

Elec-

tronic

Multi-

game

m

Total

m

2009/10 743.3 2,140.0 713.2 23.7 8.7 13.2 426.1 189.9 6.1 4,264.2

2008/09 730.3 2,257.9 775.1 23.8 14.9 17.9 400.7 207.4 4,428.0

* these figures do not include figures for unallocated drop.

Over 30 trials of new casino games and games variants were undertaken during the year.


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Location of Casinos2005 Act Casinos

Under Section 175(4) of the Gambling Act 2005, 16 local council (the licensing authority) areas were determined as

potential locations for casinos, as follows. One large casino can be permitted to be licensed in each area of: Great

Yarmouth; Kingston-upon-Hull; Leeds; Middlesbrough; Milton Keynes; Newham; Solihull; and Southampton.

One small casino can be permitted to be licensed in each area of: Bath and North East Somerset; Dumfries and

Galloway; East Lindsey; Luton; Scarborough; Swansea; Torbay; and Wolverhampton. At 31 March 2010 no

premises licences had been issued for new casinos by the licensing authorities concerned.

1968 Act Casinos - licences not operational as at 31 March 2010

19 licensed but closed

30 licensed but not operating (of which 3 are extensions to, or replacements for, existing licences).

The position at 31 March 2010 was that there could be a theoretical maximum of 187 (141 casinos currently operating

plus 19 licensed but currently closed, plus 30 licensed but not operating, minus 3 replacement licences). 1968 Act

casinos including three casinos which specialise in card room activities. Licences for 1968 Act casinos are no longer

issued.

1968 Act casino permitted areas

Areas in which the licensing of premises for casino gaming is permitted showing the number of licensed casinos

operating on 31 March 2009 and 31 March 2010:

Table 25: 1968 Act casino permitted areas

Licensing Area at 31

March

2009

at 31

March

2010


March

2009

at 31

March

2010


March

2009

at 31

March

2010

England England England

Birkenhead 1 1 Luton 3 3 Stoke-on-Trent 2 2

Birmingham 7 7 Manchester 6 6 Sunderland 1 1

Blackpool 3 2 Margate 2 1 Teesside 1 1

Bolton 2 2 Newcastle-upon-Tyne 3 3 Torbay (Torquay) 1 1

Bournemouth 2 2 Northampton 4 3 Walsall 1 1

Bradford 2 2 Nottingham 5 5 West Bromwich 1 1

Brighton 3 3 Plymouth 2 2 Wolverhampton 2 2

Bristol 3 3 Portsmouth & Southsea 3 2

Coventry 3 3 Ramsgate 1 1 London 25 23

Derby 2 2 Reading 2 2

Dudley 1 1 Ryde 0 0 Wales

Great Yarmouth 3 3 Salford 2 2 Cardiff 3 3

Hove 1 1 Scarborough 1 1 Swansea 2 2

Huddersfield 1 1 Sheffield 3 3

Kingston-upon-Hull 2 2 Southampton 3 3 Scotland

Leeds 4 5 Southend-on-sea 3 3 Aberdeen 4 4

Leicester 3 3 Southport 1 1 Dundee 1 2

Liverpool 3 3 Stockport 2 2 Edinburgh 4 4

Glasgow 5 5

Total number of operating casinos 145 141


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Table 26: Casino self exclusions

2008/09 2009/10 % change

Self exclusions 6,072 6,205 2%

Known breaches of self exclusion 381 593 56%

Number of individuals who cancelled their self

exclusion after minimum exclusion period

868 1,303 50%






There were 77 recorded incidents when someone was challenged on entering a casino and was unable to prove their

age14. In addition, 29 incidents were recorded of someone who attempted to gamble, or gambled, in a casino and,

when challenged, was unable to prove their age.

14 It is illegal for anyone under the age of 18 to enter a casino.


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Gaming machines including arcades

Structure of the industryTable 27: Number of gaming machine manufacturers, suppliers, AGCs and FECs

at 31 March 2009 at 31 March 2010 % change

1968 ActSection 27 certificate

holders15367 252 -31%

2005 Act

Machine suppliers 21715 317 46%

Sub total 584 569 -3%

Machine manufacturers 6616 73 11%

Adult Gaming Centre

(AGC)

632 612 -3%

Family EntertainmentCentre (FEC) 319 274 -14%

Overall the number of gaming machine supplier licence holders as issued under both the Gambling Act 2005 and

Section 27 certificate holders has decreased by 3% in 2009/10. The number of Adult Gaming Centre (AGC) and

Family Entertainment Centre (FEC) licence holders has decreased by 3% and 14% respectively whereas those

holding a licence to manufacture gaming machines has increased by 11% during the same period.

Figure 15: Breakdown of the arcade sector by market

15 Section 27 certificate holders must apply for an operating licence under the 2005 Act when their certificate expires.

16 Revised figures.

Gaming machine suppliers

The primary business of machine suppliers is the supply and maintenance of gaming machines on behalf of theoperator, usually on a rental basis. Larger suppliers are identified as those that supplied the greatest number of

machines16 to operators during 2009/10:

AMG Leisure Ltd

Crown Leisure Ltd

Dransfields Novelty Company Ltd

Gamestec (Danoptra)

Inspired Group (UK) Ltd

RLMS (Danoptra)

Sceptre Leisure Solutions Ltd

Wessex Coin Ltd.


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Table 28: Gaming machine categories

Category

of machine

Maximum stakes and prizes Number of machinespublicly available

at 31 March 2010*Previously classed as Stake Prize

A jackpot machines unlimited unlimited 0

B1 jackpot machines 2 4,000 2,713

B2 fixed odds betting terminals (FOBTs) 100 500 32,112

B3 jackpot machines 1 500 11,828

B4 jackpot machines 1 250 508

C amusement with prizes machines 1 70 51,192

D amusement with prizes machines 5 (cash)

8 (non-

monetary)

- 46,201

Total 144,554


sectors is not included in this table. Last years figures provided by BACTA included those sectors.

Number of employees

Table 29: Arcade employees

2008/09

AGC

2009/10

AGC

% change 2008/09

FEC

2009/10

FEC

% change

Number of employees (FTE18) 13,133 13,296 1% 5,384 5,554 3%

Number of employees (headcount) 21,184 18,792 -11% 7,870 7,707 -2%

Number of casual workers (minimum) 1,135 853 -25% 817 278 -66%

Number of casual workers (maximum) 3,076 1,737 -44% 2,138 1,710 -20%

Table 30: Gaming machine manufacturer and supplier employees

2008/09Manufacturers

2009/10Manufacturers

% change 2008/09Suppliers

2009/10Suppliers

% change

Number of employees (FTE18) 1,993 1,921 -4% 6,259 5,999 -4%

Number of employees

(headcount)

2,025 1,955 -3% 6,689 6,061 -9%

Gaming machine manufacturers

The primary business of machine manufacturers is the design and manufacture of new game concepts for machines

in categories B D, including cranes and pushers. Larger manufacturers are identified as those that supplied the

greatest number of machines17 into the market during 2009/10:

Astra Novomatic

Barcrest / IGT/Cyberview

Bell Fruit (Danoptra)

Global Draw

Inspired Gaming (UK) Ltd

Project Coin Machines Ltd.

17 Including dedicated/greened machines, terminals or games.



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Gaming machines in AGCs and FECs

Table 31: AGC machine numbers and gross profit

Machine category Machines (2009/10)* Gross profit (2009/10) m*

B3 9,126 87

B4 181 0.6

C 35,723 79

D 19,202 29

Aggregated categories** 188

Total 64,232 384


sectors is not included in this table.

**where gross profit figures have been provided but not broken down by machine category.

Table 32: FEC machine numbers and gross profit

Machine category Machines (2009/10) Gross profit (2009/10) m

C 3,652 10

D 26,488 63

Aggregated categories* 15

Total 30,140 88

*where gross profit figures have been provided but without any machine numbers.


Table 33: Arcades self exclusions

2008/09

AGC

2009/10

AGC

%

change

2008/09

FEC

2009/10

FEC

%

change

Self exclusions 2,671 2,586 -3% 200 176 -12%

Known breaches of self exclusion 133 113 -15% 10 7 -27%



649 691 6% 86 68 -20%






There were 8,645 recorded incidents when someone was challenged on entering an AGC and was unable to prove

their age19. In addition 554 incidents were recorded of someone who attempted to gamble, or gambled, in an AGC

and, when challenged, was unable to prove their age.

There were 206 incidents recorded of someone who attempted to gamble, or gambled, on prohibited machines20 in an

FEC and, when challenged, was unable to prove their age. Children are allowed in FECs.

19 It is illegal for anyone under the age of 18 to enter an AGC.

20 Category C machines are permitted in licensed FECs but under 18s cannot play them.


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Lotteries

Lotteries

Structure of the industry

As at 31 March 2010 419 non-commercial organisations were licensed to promote society lotteries. Those societies

held 419 non-remote lottery operating licences and 96 remote lottery operating licences.

A society is defined as non-commercial if it is organised for charitable, sporting, cultural or other purposes apart from

private or commercial gain.

Societies may employ a licensed external lottery manager (ELM) to promote all or part of their lottery on their behalf.

As at 31 March 2010, 27 organisations were licensed as External Lottery Managers (ELM). Those ELMs held 24 non-

remote ELM operating licences and 10 remote ELM operating licences.

Table 34: Lottery licences 2010at 31 March 2009 at 31 March 2010 % change

Society lotteries 469 515 10%

ELMs 34 34 0%

(These figures include remote and non remote lottery operating licences.)

At the time the Gambling Act 2005 was introduced in September 2007 transitional arrangements were put in place for

society lotteries holding Gaming Board registrations. These registrations lasted for three years and in cases where

the registration still had time to run society lotteries were granted converted licences for the remainder of the period.

When these converted licences expire societies are required to apply to the Commission for a full lottery operating

licence if they wish to continue promoting a large society lottery. Converted licences ceased to exist after the end of

August 2010. The decline in society lotteries since 2008 can be explained by the fact that some of the smaller society

lotteries decided not to apply for an operating licence and in future they will promote their lottery as a small societylottery under a local authority registration.

Lottery proceeds, expenses and prizes

Table 35: Lottery proceeds, expenses and prizes taken from lottery returns

1 April to

31 March

Number of

lotteries

Proceeds

(ticket sales) Expenses held Prizes Balance

m m

% of

proceeds m

% of

proceeds m

% of

proceeds

2008/09 10,224 178.5 49.5 27.7 35 19.6 94.8 53.1

% change 8% 5% 25% - 17% - -6% -

2009/10 10,300 194.2 57.8 29.8 38.3 19.7 99.6 51.3

% change 1% 9% 17% - 9% - 5% -


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Gambling where individuals were unable to prove their ageThere were no incidents recorded by ELMs when someone under the age of 16 attempted to gamble, or gambled, in a

lottery and, when challenged, was unable to prove their age.

General information about lotteries

Employees

Table 36: ELM employees

2008/09 ELM 2009/10 ELM % change

Number of employees (FTE21) 669 579 -13%

Number of employees (headcount) 861 729 -15%


Fig 16: Lottery proceeds


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Whilst it is widely recognised that the British remote market has continued to record growth, the market as regulated

by the Commission has recorded a reduction in GGY, a reduction in the number of employees within the sector andreductions in the number of active accounts and the number of new player registrations. At the same time the amount

wagered on remote gambling (excluding betting exchanges for which the Commission does not obtain turnover data),

has increased, as has the value of funds held in player accounts.

General information about remote betting, bingo and casino

Employees

Table 38: Remote sector employees

2008/09 2009/10 % change



Table 39: Remote sector self exclusions

2008/09 2009/10 % change

Self exclusions 47,405 40,351 -15%

Known breaches of self exclusion 7,186 7,478 4%



1,556 1,519 -2%

The numbers of people who have self excluded and the numbers of people who have cancelled their self exclusion

may be lower than these figures as individuals may have self excluded from more than one site or operator and thusbeen counted more than once. The number of breaches represents the number of separate incidents, rather than

the number of individuals. The majority of the known breaches of self exclusion reported above are for cases where

the operator has successfully detected an attempt by a customer to breach their self exclusion agreement and the

operator has prevented them from gambling.


There were 108 incidents recorded of someone who attempted to gamble, or gambled, online and, when challenged,

was unable to prove their age24.

Customer accounts

Table 40: Number of customer accounts and funds held

2008/09 2009/10 % change

Customer accounts (for Commission licensed facilities) 17,784,132 17,160,876 -4%

Active customer accounts25 5,415,770 4,283,673 -21%

New player registrations 5,674,586 4,896,705 -14%

Funds held in customer accounts 283m 288m 2%

Gross gambling yield

Table 41: Remote sector GGY

2008/09 2009/10 % change

Gross gambling yield for remote betting,

bingo and casino

714m 634m -11%


24 It is illegal for anyone under the age of 18 to gamble online with the exception of football pools and lotteries where the legal age is 16.

25 Accounts that have been active during the previous 12 months.


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Appendix 1

Appendix 1Regulatory returns analysis (methodology)

Regulatory returns must be completed annually by most operators and quarterly by some operators (the large betting

operators, casino and remote operators). The date on which returns fall due depends on the date chosen by the

particular licence holder, for example, it may coincide with an organisations own reporting cycle, may be on an annual

calendar year basis or run from 1 September to 31 August in line with the date that the 2005 Act came into force. In

addition:

annual regulatory returns must be submitted within 42 days of the date on which the return falls due

quarterly returns must be submitted within 28 days of the date on which the return falls due

lottery submissions must be made within 90 days of a draw being made or of the last scratch-card being sold.

This means that in some instances the Commission has had to provide estimated figures for the period 1 April 2009 to

31 March 2010. These estimated figures are highlighted in italics throughout this document. The table below indicates

how we make that estimation.

When providing figures covering a particular period the Commission includes all returns that fall wholly or partially

within that reporting period. Where the return covers only part of the period in question, the figure has been adjusted

to produce an estimate for the full year. For example, an operator with a reporting year running to 1 December will not

yet have provided data for the latter four months of the period 1 April 2009 to 31 March 2010 (return due 11 January

2011); in this case the annual figures on the return to 1 December 2009 have been taken as a proxy for the full

calendar year.

Please note that all figures for 2009/10 are provisional and therefore subject to amendment within a future industry

statistics publication.

31/3/2010


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Appendix 2

Appendix 2Terminology

Account - an account represents an entity (for example, public limited company, limited company, partnership,

individual) that holds an operating licence.

Gross gambling yield (GGY) - the amount retained by operators after the payment of winnings but before the

deduction of the costs of the operation.

Gross profit - for the purposes of this document, gross profit is defined in the same way as GGY above.

Licence - an account may incorporate one or more licences. There are three types of licence that an operator

account can hold and these are non-remote, remote and ancillary.

Licensed activity - a licence may authorise one or more activity. A licensed activity is the actual type of gambling/gaming function provided by the operating licence such as bingo or a lottery. These licensed activities can be grouped

under sectors, and some sectors may incorporate one or many licensed activities.

Sector the area of a particular gambling activity, eg, the betting sector, the arcades sector.


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Useful contactsOrganisation Address Website and email

Association of British

Bookmakers (ABB)

Warwick House, 25 Buckingham Palace Road, London,

SW1W 0PP

www.abb.uk.com

[email protected]

Betting Exchange Trade

Association (BETA)

PO Box 34467,

London W6 9WS

[email protected]

www.betfair.com

Bingo Association Lexham House, 75 High Street, North Dunstable,

Bedfordshire LU6 1JF

www.bingo-association.co.uk

[email protected]

British Amusement

Catering Trade

Association (BACTA)

Alders House, 133 Aldersgate Street,

London EC1A 4JA

www.bacta.org.uk

[email protected]

British Association ofLeisure Parks, Piers and

Attractions (BALPPA)

Suite 12, 37 Tanner Street,London SE1 3LF

www.balppa.org

British Beer & Pub

Association

Market Towers, 1 Nine Elms Lane,

London SW8 5NQ

www.beerandpub.com

British Holiday & Home

Parks Association Ltd

(BHHPA)

Chichester House, 6 Pullman Court,

Great Western Road, Gloucester GL1 3ND

www.bhhpa.org.uk

[email protected]

British Horseracing

Authority (BHA)

75 Holborn,

London WC1V 6LS

www.britishhorseracing.com

[email protected]

Business in Sport and

Leisure (BISL)

17a Chartfield Avenue, Putney,

London SW15 6DX

www.bisl.org

[email protected] Machines

Manufacturers Group

(CMMG)

Buchanan House, 3 St Jamess Square,

London SW1 Y 4JU

Casino Operators

Association (COA)

86 Jermyn Street,

London SW1Y 6JD

www.casinooperators

association.org.uk

[email protected]

Financial Services

Authority (FSA)

25 The North Colonnade, Canary Wharf,

London E14 5HS

www.fsa.gov.uk

GamCare 2nd Floor, 7-11 St Johns Hill,

London SW11 1TR

www.gamcare.org.uk

[email protected]

Gordon House

Association

Gordon House Central Office, 114 Wellington Road,

Dudley, West Midlands DY1 1UB

www.gordonhouse.org.uk

[email protected]

Horserace Betting Levy

Board

Parnell House, 25 Wilton Road,

London, SW1V 1LW

www.hblb.org.uk

[email protected]

Hospice Lotteries

Association

Ty Hafan Childrens Hospice, St Hilary Court,

Copthorne Way, Calderhouse Cross,

Cardiff CF5 6ES

www.hospicelotteries.org.uk

Independent Betting

Adjudication Service

PO Box 62639,

London EC3P 3AS

www.ibas-uk.com

[email protected]

Lotteries Council 42 Kynston Road,

Shrewsbury SY1 2UN

www.lotteriescouncil.org.uk

Administration of

Gambling on Tracks Ltd(AGT) & National Joint

Pitch Council (NJPC)

3a Kings Hall, St Ives Business Park,

St Ives, Cambridgeshire PE27 4WY

www.njpc-ltd.co.uk

[email protected]

Appendix 3


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National Casino Industry

Forum (NCIF)

Carlyle House, 235 - 237 Vauxhall Bridge Road, London

SW1V 1EJ

www.nci-forum.co.uk

[email protected]

Remote Gambling

Association

6th Floor, High Holborn House, 52-54 High Holborn,

London WC1V 6RL

www.rga.eu.com

Responsible Gambling

Fund & Responsible

Gambling Strategy Board

16 St Martins le Grand,

London EC1A 4EN

www.rgfund.org.uk

[email protected]

www.rgsb.org.uk

[email protected]

Scottish Independent

Bookmakers Association

(SIBA)

White Craigs House,

Glasgow G46 6SN

[email protected]

Pools PromotersAssociation Walton House, Charnock Road,Liverpool L67 1AA [email protected]

The GREaT Foundation 35 Piccadilly,

London W1J 0DW

www.thegreat

foundation.org.uk

info@thegreat

foundation.org.uk

The Racecourse

Association (RCA)

Winkfield Road, Ascot,

Berkshire SL5 7HX

www.britishracecourses.org

info@racecourse

association.co.uk

The Racecourse

Promoters Association

(RCPA)

24 Lancashire Road, Bishopston,

Bristol BS7 9DL


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gambling industry statistics 2009 2010 web - january 2011

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