fscm - cm and dm

8/16/2019 FSCM - CM and DM

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1

FSCM

OVERVIEW

Johannes Le [email protected]: 585 317 923

mailto:[email protected]

mailto:[email protected]



!inancial "u##l$%hain %om#onents

&hat is !"%'(((((.)Financial Supply Chain Management (FSCM) is an integratedapproach to provide better visibility and control over ALLcash-related processes.

• ntegrating core processes in !nance" operations"sales" and logistics.

• Support ne# processes" such as shared-services"outsourced services and other uni$ue business

models

• %nables &people' your most coveted asset to beempo#ered to manage and create value or yourbusiness



*ntro+uction

!"%' %om#onents(..

• %ollections 'anagement

•

,is#ute 'anagement• Credit Management

• *iller +irect

• n-,ouse Cash

• reasury /is0 Management



*ntro+uction

%ollections 'anagement((• or0list or collection agents

• Criteria to select and prioriti2e customer accounts

• +irect access to customer account rom #or0list

• 3rocess and vie# open receivables• All open invoices and their status at a glance

• nvoice history

• Actions or one or several invoices can be directly ta0en

• ight integration #ith SA3 Accounts /eceivable

• Collection procedure• 3romise to pay agreements

• Automatic integration #ith payments and clearing postings

• ntegrated #ith SA3 +ispute Management• Create and vie# dispute cases rom SA3 Collections

Management



*ntro+uction

,is#ute 'anagement((• Cross-department dispute resolution

• All inormation is centrally stored and structured (electronic record)

• ntegration #ith SA3 or04o# incl. e-mail noti!cation oprocessors

• ntegration in !nancial but also in logistical processes• Creation and vie#ing o dispute cases rom !nancial transactions

• Automatic update o dispute cases by !nancial transactions

• Lin0s to !nancial and billing documents (S+ and C/M)

• Correspondence capabilities

• Customer correspondence (automatic and manual)

• nternal escalation o critical dispute cases

• Support o di5erent communication channels

• SA3 *iller +irect

• SA3 Collections Management

• Analysis o dispute resolution



*ntro+uction

%re+it 'anagement((• Credit Limit Management

• mplement a company #ide credit policy

• Manage a customer credit pro!le

• Central credit management in a distributed system landscape

• Credit Case• %re+it case or structure+ #rocessing o cre+it limit a##lications

• Trac status an+ result o cre+it limit a##lications

• Credit /ules %ngine

• %ategori/e customers 0$ scoring rules

• utomaticall$ calculate an+ assign a customer-s#ecic cre+it limit

• %re+it chec rules• Credit normation

• *nterace to external cre+it agencies

• nput parameters or scoring rules

• * Content

• Credit Manager 3ortal

• /ole-based access to credit management inormation and analysis



*ntro+uction

iller ,irect((• Customer can display the o#n accounts

• nvoices" payment history and account balances

• Suppliers can see all o their invoices including their status (e.g. i they arepaid or not)

• hey can also vie# additional payment inormation (e.g.chec0 number)

• Customers can see all o their bills and credit notes using the nternet.

• ntegration #ith SA3 +ispute Management and SA3 CashManagement

• Customers can create dispute cases or both partial payments or the entireinvoice

• Customers can select a reason or dispute

• Customers can create initial note or the dispute

• Customers can select a contact person out o the customer contact list

• Correspondence

• hey can display documents as 3+F or 6ML

• hey can do#nload data as 3+F or CS7



*ntro+uction

*4-6" %"((• Management o internal ban0 accounts or all subsidiaries

• Support o various corporate group structures

• /outing o payment orders to local subsidiaries to replace cross-

border payments• nternal ban0 accounts in any currency

• Fle8ible condition and limit concept

• Control o payment transactions on a regional and globallevel• 9etting o internal payments

• Central processes or e8ternal payments

• :se o standard programs or payment orders and ban0statements

• Full integration #ith SA3 Cash Management and SA3

reasury and /is0 Management



*ntro+uction

%ash Liui+it$ 'anagement((• /eal-time integration o SA3 Cash Management #ith operative systems

• %lectronic ban0ing (various ormats)

• Automatic processing reconciliation o ban0 statements (prior-" intraday" loc0bo8)

• %lectronic 3ayments (payment program" online payments" repetitives) Cash

concentration• Fle8ible vie# on cash position and li$uidity orecast

• Selection options such as company code(s)" business areas" originalcurrency

• +isplay options such as display currency" delta or cumulative display" currency

• vie# per day" 4e8ible time intervals

• %asy creation o memo records and payment advices

• +irect drilldo#n to detail inormation

• Monitoring unctions

• Centrali2ed system or medium- and long-term li$uidity planning

• Fle8ible setup o li$uidity planning procedure in the group

• Automatic assignment o li$uidity items to actual payments

• Actual-plan comparisons



*ntro+uction

Treasur$ Ris 'anagement((• SA3 reasury /is0 Management o5ers a straight through processing

• ;ne data capture and the data is available or ront o<ce" bac0 o<ce" cashmanagement and accounting instantly

• Accounting in parallel according to several accounting principles or e8ample ASand ,=*

• SA3 reasury /is0 Management helps you to identiy the !nancialris0s

• Changes in currency rates

• >ield curve changes

• 7alue at /is0 calculations

•

SA3 reasury /is0 Management calculates the !nancial credite8posure• :sing ormulas to calculate !nancial credit e8posure

• Manage the e8posure #ith a 4e8ible limit management

• SA3 reasury /is0 Management provides you #ith integratedreporting

• Central reporting point or all your !nancial transactions and positions



*ntro+uction

T*'

,a$s *n*n;entor$

,a$s "ales6utstan+ing

,a$s *n

x#ecte+<a$ment+ate

,a$s *nRecei;a0les

%ash =o> %$cle



%hec%re+it

*ssue*n;oice

%ash!orecast

!inancial>oring%a#ital

,is#uteResolution

%ollect

%ash

"ettle

<a$Reconcile

%re+it'anagement

,is#ute'anagement

%ollections'anagement

*ntegrate+!inancial ##roach

%ash Liui+it$'anagement

Treasur$ Ris'anagement

*n-ouse'anagement

!inancial "u##l$ %hain 'anagement

iller ,irect

%lectronicinvoicing

ntegratecustomer

service#ith !nance

Customers seeall bills and

credit noteson nternet.

Customers Access create

dispute cases or both partialpayments or the entire invoice

%lectronic Customer

payment

Supplierscan see all o their

invoicesand status

!inancial "u##l$ %hain%om#onents



%ollection - Recei;a0les <rocess %stablish a

customer centricreceivables

management

%valuate" identiyand prioriti2eaccounts

Collectreceivablesproactively

3rocess

optimi2ation or

%ollections 'anagement



<rereuisite or creating a >or list(. ranser data rom Accounts /eceivable to Collections

Management.*nitial +ata transer• ransers data o all company codes that participate in Collections

Management (ull update).

<erio+ic +ata transer• ;nly ne# data and changed data is transerred (delta transer).,ata transer accor+ing to selection• his type o data transer is used in e8ception situations to rebuild

selected customers in Collections Management.

;pen tems

Last 3ayment

Customer ?ey

Figuresccounts

/eport SendF-A/relevantdata toCollectionManagement

CollectionsManagement

usiness

<artner ?e$'a##ing




Collection

Segment

Company Code

Collection

3ro!le

Collection

=roup

CollectionSpeciali

st

CollectionStrateg

y

%lements o the ;rgani2ational Structure<rereuisite or creating a >orlist(.

• %ollection segments groupcompany codes o a companyrom the vie# o SA3Collections Management.

• %ollection strategies usedprioriti2e business partners onthe #or0 list and Summari2edinormation per customer

• %ollection grou# consists ocollection specialists (=roupscan be region or customer typedriven)

•

%ollection "#ecialist isassigned to a group and




CustomerCustom

er3ro!le

Collection =roup

Collection

Specialis

t

Customerin Segment

CollectionSegment

:ser Assignment

System AssignedCon!guration

<rereuisite or creating a >or list(.




%reating a >or list(.• or0 list can be create as a daily batch Bob• %ach collection specialists gets a daily #or0 list• Customers are valuated and prioriti2ed according to

collection rules in a %ollection strateg$.




Lin to usiness<artner

ging orecei;a0les


%reating a >or list(.



&or list




"ummar$.......

• ncrease collection specialist e<ciency anddecrease cost o customer centric receivables

management

• Automatic #or0 lists containing prioriti2edcustomers

• Summari2e all relevant inormation and necessary

activities or collection o receivables in oneapplication

• Summari2e all history and relationshipmanagement

• *etter Synchroni2ing and predictability o cash 4o#




,is#ute 'anagement

"< ,is#ute 'anagement #ro;i+es unctionsor #rocessing recei;a0les-relate+ +is#utecases

Cross-department dispute resolution• All inormation is centrally stored and structured

(electronic record)• ntegration #ith SA3 or04o# incl. e-mail noti!cation o

processors• ntegration in !nancial but also in logistical processes

• Creation and vie#ing o dispute cases rom !nancialtransactions

• Automatic update o dispute cases by !nancialtransactions

• Lin0s to !nancial and billing documents (S+ and C/M)•

Correspondence capabilities• Customer correspondence



"< ,is#ute 'anagement is integrate+ in those nancial#rocesses o "< !inancials ccounts Recei;a0le >here+is#ute+ in;oices t$#icall$ 0ecome ;isi0le:!L54

%reate ,is#ute%ase

,is#ute 'anagement



ccess &or list,is#utes can 0e create+rom the >or list 0$selecting line item.

,is#ute 'anagement



%reate ,is#ute%ase

,is#la$ ,is#ute%ase

,is#ute 'anagement



,is#ute &or list

,is#ute 'anagement



,is#ute 'anagement

Reason "tatus

mount

!iel+s

%ustomer%ontact*normation

L6C"

Roles



%orres#on+ence((.Automatically by events li0e

• Create dispute cases• Close dispute cases

%vents that can be de!ned on proect level

Manually by the user #hen processing the dispute caseSA3 delivers standard customer correspondence or• Fa8" e-Mail" and letter• 9oti!cation that a dispute case has been created• 9oti!cation that dispute case has been closed• Duery regarding dispute case•

normation about dispute caseCustomers can create their o#n correspondence

• :se Smart orms• +ata available or correspondence• All attributes• %8ternal notes•

;bect 0eys o obects stored in the dispute case olders (caserecord)

,is#ute 'anagement



%orres#on+ence((.

,is#ute 'anagement



EE

• %<cient 3ro-active receivable management

• 3rioriti2ing and perorming customer collection orcollections

• %<cient 3rocessing o receivables-related customer

disputes• Automatic generation o customer statements

periodically

• %<cient communication and documentation o 3aymentand disputed

• Control your customers credit e8posure

• /educe amount o bad or doubtul debt

• Collect receivables proactively

,is#ute 'anagement



"ummar$((.

Create dispute cases in +ispute Case ;rgani2eror Financial accounting (F*L9 report)

Create dispute case in ;rgani2er due to acustomer contact Fle8ible search o dispute cases based on

attributes Automatic #rite-o5 an closing o dispute cases Create dispute cases directly rom Collections

Management 7ie# status o dispute cases rom Collections

Management

mprove cash collection by speeding up dispute

,is#ute 'anagement

fscm - cm and dm

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