From Holding People Accountable to Modeling Accountability and

Holding People Able

Accountability if the single most powerful characteristic of a

successful human being next to human connectivity

There is a direct correlation between a company’s health and well being and the degree of accountability displayed by the employees

Powerful partnerships require:

1. Understand needs2. Clarify expectations3. Collaborate on solutions4. Meet commitments

Non Est Mea CulpaLatin for its not my fault

• Most don’t understand what accountability really is.

• Most associate accountability with blame• Who’s accountable? First response is, “Not

Me!”

Accountability has to start from within

You are the cultureI am the cultureWe shape the culture – each time we walk into a room– Pick up the phone– Send an email

Who can fix the problems in the world, in a company, in a family?

Answer

Attach small mirror here

Fierce Leaders influence the culture one conversation at a time

Progress of your organization depends on your progress as an individual now.

Turn on NOW

The Victim Context

It is part of being humanVictim mode shows up everywhereVictim debates occur and are hilarious

I have it worse then you.Victimization is easy, a reason to blame

Victim mode gets reinforced

1. Everybody agrees that I am a victim2. It is frequently rewarded3. Sense of being in a group4. Don’t have to look at myself5. Don’t have to work on self or confront own

behavior6. Safety – main benefit

Breaking the victim cycle

1. Take risk – relative term for each2. Leave the familiar

Are you IN or OUT of the Cave?

• In the cave for safety• It becomes a problem when we live

there and never come out• When life is about safety – we are in no

danger of becoming change agents• Hard to improve results when in the cave

Justified “Victim”

• Being a victim is not the problem• Problem is when we gather data to prove

that we are powerless.• Being a victim is seductive• Victim list becomes who we are. • Our friends are people who buy our list

and others are a pain in the butt.

What Were We Thinking

• Shifts in out beliefs result in changed behavior.• Do you operate in the negative or

positive context?

FIERCE ACCOUNTABILTY

A desire to take responsibility for results; a bias toward

solution, action. An attitude; a personal, private

nonnegotiable choice about how to live one’s life.

FIERCE ACCOUNTABILTY

Starts and ends with ME.

FIERCE ACCOUNTABILITY CYCLE1. Prepare Yourself – Fierce Conversation

with self Embrace reality Explore my options Clarify results wanted Take a step in that direction Gather evidence to ensure success It is about ownership – you own the problem From ownership to decisions to action

2. Prepare OthersHold others ableWho is doing what by exactly whenFollow up meetings

3. DO IT – Mineral Rights Conversation• Identify the issue• Clarify the issue• Determine current impact• Determine future implication• Examine personal contributions• Describe the ideal outcome• Commit to actionNote: No declarative statements, questions only, no

leading questions, don’t give advice

4. DEBRIEF• Check in with person – wait a day

5. DO IT AGAIN, ONLY BETTER• Practice it at home

Take it to the Organization

1. Schedule and conduct Mineral Rights conversations with each direct report.

2. Schedule a brief meeting each morning or week to ensure clarity and time lines

3. Be clear WHY things are on to-do are a priority.

4. Ask each member to give succinct report on accomplishments and what’s next on to-do list

5. Stop “victim conversations”6. Express ample, public appreciation for geting

stuff done.7. If lagging behind ask, “What’s your plan for

catching up?”

Personal Action Plan

Write down top personal and professional goals for the next 60 – 90 days.EX: Getting stuff done when you said

you would

Personal Action Plan1. Have Fierce Conversation with yourself2. Tell the truth, tell the truth, tell the truth3. Find someone to support you in modeling

accountability4. Get specific about your career aspirations5. Have your boss advocate for you6. Add names and topics to your “Conversations

I Need to Have” list and then have them

Hold ourselves accountable and other able – able to take charge, take action, and effect change.

The progress of the world actually does depend on our progress as individuals. It is

true for ALL of us

We do leave lasting impacts greater than we can ever

know.