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Follow the Money in Healthcare: Business Models 1 Geoffrey Baker Managing Director Michael Uradnik CEO www.cascadebh.com www.venadvisory.com

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Page 1: Follow the Money - Healthcare Business Models - Seattle StartupWeek

Follow the Money in Healthcare: Business Models

1

Geoffrey BakerManaging Director Michael UradnikCEO

www.cascadebh.comwww.venadvisory.com

Page 2: Follow the Money - Healthcare Business Models - Seattle StartupWeek

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• Follow the money• Healthcare Value Chain – Who, What, Where, and How?• Opportunities – Changes & Shifts in healthcare • Finding the Right Business Models • Where to Play and Not Play - Entrepreneurial opportunities• Healthcare Business Model Case Study• Discussion

Session Introduction

2015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health 2

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Just Follow the Money

2015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

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Healthcare Value Chain

4Source: The World Financial Review (9-2012), “The Business of Healthcare Innovation: Convergence in the Marketplace.”2015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

Page 5: Follow the Money - Healthcare Business Models - Seattle StartupWeek

Disruption& Change

Lacking Open StandardsData Integration, Interoperability, Connectivity

Aging Population

SubstandardHealthcare Value, Safety & Waste Need for Patient Centered Care

Unaffordable, Uncoordinated, Inaccessible Care5 A’s

Government Intervention &Compliance

Need for Transparency

Precision Medicine

Drivers of ChangeDrivers of Change

52015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

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Paradigm Shift

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Source: #1 HLTH 807

Sources: Frost & Sullivan, June 2015

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Crowded Digital Health Marketplace

2015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

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Where Are You In Your Business Model Journey?

Source: Bill Aulet, MIT Entrpreneurship Center, “Disciplined Entrepreneurship: 24 Steps to a Successful Startup” 2013

2015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

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• Profit Model: How you make money.• Network: How you connect with others to create value. • Structure: The organization and alignment of talent, resource and assets. • Process: Developing and implementing unique or superior methods.

• Product Performance: the development of distinguishing features and functionality.• Product System: the creation of complementary products and services.

• Service: supporting and amplifying the value of your offerings.• Channel: The way in which your offerings is brought to customers. • Brand: The representation of your offerings and business. • Customer Engagement: Fostering compelling interactions.

Why is your Business Model Innovative?

Source: Perkin [2014]; Kelley, L. et al. 2013.

Profit Model Network Structure Process Product Performance Product System Service Channel Brand Customer Engagement

C O N F I G U R A T I O N O F F E R I N G E X P E R I E N C E

2015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

Page 10: Follow the Money - Healthcare Business Models - Seattle StartupWeek

Finding the Right Business Models in Healthcare

Source: Ash Maurya (Running Lean) 2012 adaptation of Business Model Generation (2009) Canvanizer.comLeanstack.com

Start with Lean Business Canvas Model

Page 11: Follow the Money - Healthcare Business Models - Seattle StartupWeek

Orbits

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(1) Center for Medicare and Medicaid Services, Office of the Actuary, April 2010. (2) CPT code 99490 - chronic condition management $42.60(3) Steve Blank “The Startup Owner’s Manual”

$635 BN (1)Chronic Care Conditions

$17BN (2)CPT 99490

Served AvailableMarket TargetMarket

Total Addressable Market (TAM)(100% market share) (3)

2015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

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What Value Does Your Business Model Create for Customers?

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Metrics Improved

Solution Value

Growth

Efficiency

LeversValue leversCustomersNew Markets

New & optimized products & services

Channels

Consumption & Pricing models

Lower Cost

Process Improvement

CapabilityMaturity

Velocity

QualityOutcomes

General Industry

Healthcare• Triple Aim• Better Experience• Better Access• Less Disparity• Better Outcomes• Lower Cost• Reduced waste• Patient Safety• Care Coordination• Payment for value

+Customers

New Markets

New & optimized products &

services

Channels

Consumption & Pricing models

Process Improvement

Lower Cost

CapabilityMaturity

Velocity

2015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

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What is your Business Model Evidence?

#’s are Illustrative Only

2015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

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Live Case Study – MVP lean validation interview with customer

142015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

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152015, Seattle Start-up Week. Venture Advisory Services, Cascade Behavioral Health

Mental Health Virtual Intelligent Assistant

Page 16: Follow the Money - Healthcare Business Models - Seattle StartupWeek

Take Aways...What did we learn?

10/28/2015 16