financial results for 2013 - danske bank
TRANSCRIPT
6 February 2014
Thomas F. Borgen Chief Executive Officer
Financial results for 2013
PRESS CONFERENCE
2
Financial results for 2013
Strategy and market developments
Outlook for 2014
Agenda
3
2013 2012 IndexNet interest income 22,245 22,778 98Net fee income 9,525 8,866 107Net trading income 5,818 10,562 55Other income 1,328 1,285 103Net income from insurance business 1,088 2,171 50Total income 40,004 45,662 88Expenses 24,343 24,642 99Profit before loan imp. charges 15,661 21,020 75Loan impairment charges 4,187 7,680 55Profit before tax, core 11,474 13,340 86Profit before tax, Non-core -1,415 -4,801 -Profit before tax 10,059 8,539 118Tax 2,944 3,814 77Profit 7,115 4,725 151
Return on shareholders' equity 5.0 3.6Total capital ratio (%) 14.7 14.5Lending, DKK bn 1,553 1,641Deposits, DKK bn 788 784
Income statement & key figures (DKK millions)
Improvement, but still unsatisfactory
4
Expenses declined slightly in 2013 – substantial reductions going forward
Trend in expenses from 2012 to 2014 (DKK billions)
Expected in 2014
-1% -5%
About DKK 23 billion
2013
24.3
2012
24.6
5
Impairment charges return to normal
Loan impairment charges, 2008-13 (DKK billions)
* The loan loss ratio is defined as the Group’s quarterly impairments (annualised) as a percentage of loans and guarantees.
0
30
60
90
120
150
18010
9
8
7
6
5
4
3
2
1
0 23
Q2 13
Q2 12
Q2 11
Q2 10
Q2 09
33
Q2 08
11
Loan loss ratio* (rhs) Impairments
6
Winding up of Non-core Ireland proceeding as planned
-23%
Q4
13.6
Q3
15.9
Q2
16.9
Q1
17.6
Credit exposure,* 2013 (DKK billions) Status of property sales, 2013 (No. properties)
• * Excluding the allowance account.
40106 95
707
95
886
293
Sold For sale
1,423
Q413 Q313 Q213 Q113
7
Capital base* (%)
21.4
State hybrid
2013
14.7
2.8
1.5
2.4
2012
21.3
14.5
4.4
2.4
Core tier 1
Hybrid tier 1 (incl. state hybrid)
Tier 2
* CRD/Basel II.
Board of Directors is proposing a dividend of DKK 2 per share, or 28% of the net profit for the year
Solid capital base; outlook for dividend for first time in six years
8
2012 2013
A-
Stable outlook
A-
Positive outlook
Baa1
Positive outlook
Baa1
Stable outlook
A
Negative outlook
A
Stable outlook
Stable ratings with a positive underlying trend
5Y CDS spread, July 2012 - Dec 2013 (bp)
0
50
100
150
200
250
300
350
Dec-13
Jun-13
Sep-13
127
Dec-12
Sep-12
1
Mar-13
Danske Bank Swedbank Nordea
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Our vision and mission stand firm, and we are accelerating the execution of our strategy
Vision
“Recognised as the most trusted financial partner”
Customer satisfaction
Financial results
Mission
“Setting new standards in financial services”
Advisory services
Openness & Transparency
Digitalisation
Priorities
Simplicity Customer attention
Efficiency
10
Personal Banking: Significant improvement
Proactive advice
Tailor-made solutions
Easy banking
2012 1,650 +64%
2013 2,698
2013
-30% 2012 2,749
1,935
Losses and impairments (DKK millions)
Profit before tax (DKK millions)
11
Initiatives
Customer programme in DK: 1.2 million customers
MobilePay :1 million downloads, 33,000 transfers per day
Online meetings: 13% of meetings held in Denmark and Finland
360-degree service review
New products – e.g., FlexKort
Personal Banking
Increase in market shares for bank lending and Realkredit Danmark
Higher customer satisfaction in Norway and Sweden
Very high customer satisfaction in Northern Ireland, but low customer satisfaction in Finland
12 * Source: GMI and external Benchmark (6-month rolling data).
14,000
12,000
10,000
8,000
6,000
4,000
2,000
0
Feb Jan Dec Nov Oct Sep Aug July June May Apr Mar
Customer satisfaction (1-10, rhs)
Customer outflow (lhs)
Sharp decline in customer outflow and increased customer satisfaction
7.5
7.0
6.5
6.0
13
Business Banking: Sharp drop in impairments
Specialised advice and targeted solutions
Faster, uniform credit processing
Easy banking
+55%
2013 4,752
2012 3,061
-53%
2013 1,779
2012 3,825
Losses and impairments (DKK millions)
Profit before tax (DKK millions)
14
Initiatives
Specialist centres in all the capitals
International banking organisation
Corporate bonds
Mobile and tablet apps – MobilePay Business on the way
Regional credit departments
Business Banking
• High customer satisfaction in Sweden, Norway and Northern Ireland
• Still a way to go in Denmark and Finland
• ROE rose from 7.2% to 10.6%
15
Corporates & Institutions: “Best in Nordic region”
Best bank in Nordic region for large corporates and institutional clients*
Investment in corporate finance, transaction banking and bonds,
• New trading platform: One Trader
* Prospera 2013.
-43%
2013 3,374
2012 5,929
Profit before tax (DKK millions)
Client-driven income (DKK millions)
2012 6,378 +9%
2013 6,978
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Danske Capital: Strong market position
* Morningstar. ** Prospera.
935+21%
2012
2013 1,131
687
727
+6%
2013
2012
Assets under management (DKK billions)
Profit before tax (DKK millions) Rising sales and higher market shares in all markets
Excess returns for investors
Stronger position in alternative investments
Danske Invest named the best in Danish equity mutual funds*
No. 2 in customer satisfaction in the Nordic region**
17
Danica: Weak result, but increase in customer satisfaction
2,171 -50%
2013 1,088
2012
Profit before tax (DKK millions)
24,649 +9%
2013 26,808
2012
Premiums (DKK millions)
• Higher customer satisfaction
• Inflow of new customers in Norway and Sweden
• No. 2 in Nordic region as measured by contributions
• Enhanced collaboration across the Group – sales up 30%
• Launch of Danica Health Check and Pension Check
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Macro and outlook
19
Weak economic growth Consumer confidence GDP
Source: MacroBond. Eurostat data for Denmark, Sweden, and Finland. For Norway, the indicator compiled by Finance Norway. Norwegian data is quartlerly; others are three- month moving averages.
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Outlook for 2014
Macro Slightly increasing but fragile economic growth, with interest rates
remaining low
Income Total income is expected to be above the level in 2013
Expenses Expenses to be reduced to around DKK 23 billion
Impairments Impairments likely to be stable at all business units
Net profit Net profit for 2014 of DKK 9-12 billion
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Financial targets: On track to meet our targets for 2015
Return on equity
Ratings
Core tier 1 ratio Total capital ratio
Nominal costs Cost/income ratio
Dividend
Ambition Status on 31 December 2013
9%
Improve ratings by at least one notch
Minimum 13% Minimum 17%
Under DKK 23 billion Under 50%
About 40% of net profit
5.0%
S&P/Moody’s/Fitch A-/Baa1/A Stable/Positive/Stable
14.7% 21.4%
DKK 24.3 billion 60.9%
28% dividend for 2013
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Please use the microphones beside your seats
www.danskebank.com/ir
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Disclaimer
Important Notice This presentation does not constitute or form part of and should not be construed as, an offer to sell or issue or the solicitation of an offer to buy or acquire securities of Danske Bank A/S in any jurisdiction, including the United States, or an inducement to enter into investment activity. No part of this presentation, nor the fact of its distribution, should form the basis of, or be relied on in connection with, any contract or commitment or investment decision whatsoever. The securities referred to herein have not been, and will not be, registered under the Securities Act of 1933, as amended (“Securities Act”), and may not be offered or sold in the United States absent registration or an applicable exemption from the registration requirements of the Securities Act. This presentation contains forward-looking statements that reflect management’s current views with respect to certain future events and potential financial performance. Although Danske Bank believes that the expectations reflected in such forward-looking statements are reasonable, no assurance can be given that such expectations will prove to have been correct. Accordingly, results could differ materially from those set out in the forward-looking statements as a result of various factors many of which are beyond Danske Bank’s control. This presentation does not imply that Danske Bank has undertaken to revise these forward-looking statements, beyond what is required by applicable law or applicable stock exchange regulations if and when circumstances arise that will lead to changes compared to the date when these statements were provided.