february / march 2013 sharing the passion with …a sentimental journey by rita engelbrecht, rn...

F e b r u a r y / M a r c h 2 0 1 3

“Now there are varieties of gifts, but the same Spirit; and there are

varieties of service, but the same Lord; and there are varieties of working,but it is the same God who inspires them all

in every one. To each is given the manifestation

of the Spirit for the

common good.”

1 CORINTHIANS 12:4-7

The Spirit of Providence is designed exclusively for our associates and friends:

Ascension Health

Health Professional Affiliates

Medical Staff/Retired Physicians

Providence Health Center Board of Trustees

Providence Foundation Board of Trustees Founders Society Providence Forum

Providence Healthcare Network

Advisory Board Ethics Committee

Providence Volunteer Services

Providence Health Alliance Board of Directors

Providence Nursing School Alumni

Family Practice Residency Staff

I N S I D E

SHAR ING THE PASS ION WITH FR IENDS AND ASSOCIATES OF PROVIDENCE HEALTHCARE NETWORK

2 A Letter from the President

2 da Vinci® Si™ Surgical System

4 From the Heart

4 Notes from Sister C

4 Spirit of Giving

6-7 Celebrating Christmas with a Stroll and a Holiday Meal

8 Forum Christmas Celebration

8 New Year’s Baby 2013

8 Chaplain’s Corner

8 Foundation Forum Members

9 Sharing the Message of Compassionate Care

9 A Year of Life Saving Donations

9 Wellness Corners: Benefits of Strength Training

10 Providence Breast Health Center Massage Clinic

10 Compliance Corner: Secure Communication

11 Palliative Care Corner: The Conversation Project

11 Volunteers Celebrate Christmas with a Festive Meal

12 A Labor of Love

by Jonathan Ford, Vice President of Workplace Spirituality and Leadership Formation

A Sentimental Journey

by Rita Engelbrecht, RN Chest Pain Coordinator

Reducing the Mortality Rate of Heart Disease

Heart disease has been the leading killer of Americans for many years. While the mortality rate has decreased in recent years, there is still much opportunity to change this devastating statistic. With February being the American Heart Association’s Heart Month, this is the perfect time to make an oath to become and Early

Heart Attack Care Deputy. A Deputy learns the signs and symptoms of a possible heart attack and promises to seek early care and also encourages others to seek early care when the warning signs are present.

Providence, in partnership with The Society of Cardiovascular Patient Care, is committed to preventing death and disability from heart disease. This commitment involves three strategies:

1.) Widespread Education: There are over 780,000 heart attacks each year and approximately half of those patients have some warning signs in the form of early symptoms. Chest pain is the most recognized symptom but there can be more subtle signs such as pain in other areas of the upper body, jaw, neck, or arms. Shortness of breath, nausea, vomiting, dizziness or fatigue can also be a warning that a heart attack may be about to occur. Learning these signs and seeking early care could possibly prevent a heart attack or serious complications like cardiac arrest.

A Sentimental Journey, continued on page 3...

Reducing the Mortality Rate of Heart Disease, continued on page 5...

These lyrics capture our goal for this cover story featuring our President and CEO, Kent Keahey, and his wife, Beverley. This is the last issue of The Spirit of Providence during their twenty-nine year tenure with our ministry here at Providence. Our team chose to write this in an interview format . . .so, sit back and take one last sentimental journey—we believe your heart will be set at ease. . . and that you’ll renew old memories!

Q: Recall back to your very first interview with Providence back in the winter of 1984—what were some of your thoughts as you & Beverley considered this opportunity?

Kent: At the time, I had been at St. Paul since my sophomore year at North Texas back in 1968 . . .a tenure which included roles as a minimum wage Pharmacy Clerk, Medical Staff Assistant (Quality Improvement), and finally Vice President. It was at St. Paul that I first met my wife, Beverley! Sitting right there in the hospital coffee shop, I took one look and saw a beautiful nursing student . . .and by the next day, I had secured a date, and three years later we were happily married! I secured my BBA from North Texas and my MBA in Healthcare Administration from the University of Dallas. By the time we interviewed with Providence, we had been at St. Paul for 16 years and had been blessed with four wonderful children.

Bev: When Kent shared with me about the opportunity at Providence, I somehow knew that Waco would be a perfect fit overall—especially for our children. At that time, Jenny was in the 6th grade; Jackie was in the 5th grade; Jeff was in the 2nd grade; and Jason was in kindergarten.

Kent: Being a Waco native, I knew it would be a very positive environment in which to raise our kids. For the first time, they were able to run, play, and ride their bikes in the Woodway neighborhood without us having to worry.

Q: What was the city of Waco like when you got here in 1984?

Kent: Well, I had grown up in Waco and graduated from Midway High School. My parents were still here, so our family had some Waco roots long before we moved back to join Providence. Back in ’84, some of our favorite spots were The Northwood Inn, Steak & Ale, and the Lakewood Tennis Club.

Q: What was your first day on the job like as President and CEO?

Kent: The board arranged a reception in the auditorium so I could meet all the employees. I remember trying to go around to different groups and meetings so I could meet everyone and begin to build relationships early. I spent a lot of time

Gonna take a sentimental journey . . .Gonna set my heart at ease . . .Gonna make a sentimental journey . . .To renew old memories.

One song that Ella Fitzgerald, Frank Sinatra and Doris Day all have in common is “Sentimental Journey.” The lyrics go something like this:

Providence Healthcare Network President and CEO Kent Keahey

and his wife, Beverley

2 • The Spirit of Providence

As I put my thoughts together for this last letter before my retirement, I thought back over the years and recall that when Beverley and I joined the Providence family back in the winter of 1984, our employee newsletter was The Echo. . .and over time, we changed the format and name to become Profiles. . .and today, we have

The Spirit of Providence. Isn’t it amazing how things change over time?

In ’84, our team of physicians were performing surgeries on the original campus at the corner of 18th & Colcord. . .today, our surgeons are partnering with robots here on our new campus to perform procedures that are reducing length of stay by dramatic measures. In ’84, it wasn’t unusual to find cigarettes for sale in hospital Gift Shops. . .today, our campuses are “tobacco free.” In ’84, we were making strides to reach our city and county. . .today, we are finding fingerprints of Providence in foreign countries like Japan and the Ukraine! Yes, things do change over time.

Since our last issue of The Spirit of Providence, we’ve gathered together as a Providence family in many exciting ways. . .from our inspiring Christmas Stroll. . .to our Annual Associate & Volunteer Christmas Meal . . .to the celebration of the very first baby born in 2013 right here in our Bill and Patricia Watson Women & Newborns Center. We’ve found it’s important for families to gather together . . .and, we’re stronger because of the fellowship we share.

I look back over these past 29 years here at Providence and am very thankful for the strong and continuous support of the medical community— I can’t imagine the advancement of medicine both here and abroad without the partnership of our doctors and their families. I’m also indebted to our family of Associates, some of which have shared my entire tenure with me. You could search the world and never find a better group of Volunteers—who not only give their time and talents. . .but, who have offered back to our ministry hundreds of thousands of dollars in amazing gifts. And finally, I think of our community—and the many ways we are connected with Waco and McLennan County and those who call this area home!

It’s with a great sense of confidence that Beverley and I look to the future on behalf of the ministry we’ve shared at Providence. We believe in our Mission, our Vision, and our Core Values. . .and, most of all, we know that Providence is surrounded by the finest doctors, associates, volunteers and community that a healthcare ministry could ever ask for. Together, we bid you all the very best.

Serving Him alongside you,

Kent & Beverley Keahey

Announcing the Providence Robotic Surgery Institute Featuring the Newest Technology in Surgery Today: da Vinci® Si™ Surgical System

Providence Healthcare Network is pleased to introduce the Providence Robotic Surgery Institute. This new program has been developed around the da Vinci® Si™ Surgical System, a leading edge robotic surgery technology that is revolutionizing the way surgical procedures are being done. This is a significant arrival because of the benefit and value it offers our surgeons and patients in Central Texas.

The da Vinci® Si™ has several unique features designed to provide additional clinical benefits and efficiency in the operating room, many of which translate to patient benefits. Here are a few features of the da Vinci® Si™:

• Enhanced3D,high-definitionvisionofoperativefieldwithupto10xmagnification

• Superiorvisualclarityoftissueandanatomy

• Surgicaldexterityandprecisionfargreaterthaneventhehumanhand

• UpdatedandsimplifieduserinterfacetoenhanceORefficiency

• Newergonomicsettingsforgreatersurgeoncomfort

Together, these technological advancements provide our surgeons with unparalleled precision, dexterity and control that enable a minimally invasive approach for many complex surgical procedures. Commenting on the introduction of the da Vinci Si System, President and CEO Kent Keahey said, “We believe that the new features of the da Vinci Si

System will help us provide the best possible outcomes and is evidence of our commitment to provide our community access to the latest advancements in minimally invasive surgery.”

da Vinci’s advanced level of technology takes surgery beyond the limits of the human hand. This acquisition complements our goal of extending minimally invasive surgery to the broadest possible base of patients. It can be used for a multitude of procedures, including, but not limited to: prostatectomy, hysterectomy, myomectomy, coronary artery bypass, mitral valve repair and colorectal surgery.

da Vinci made a special appearance at the Christmas Stroll!Guestsexperiencedfirst-handsomeoftheunique features of this cutting edge technology.

The Spirit of Providence • 3

rounding the hospital trying to get to know the associates and the campus.

Q: There are about 40 associates who were at Providence when you arrived and are still here today. Who are some of those people?

Kent: Karen Richardson—she was an accountant and is now our CFO! Ron Kuykendall—I remember early on writing a note to him and his staff telling him how impressed I was with his staff and the cleanliness of the place. Sister Marie Therese was director of physical therapy, but both Bev and I knew her even before that. Now she is our Board Chair! As you mentioned, there are still about 40 associates on our staff who were here at that time. Let me just say that I have been privileged and blessed to work with each of them all these years. We’ve all come such a long way since our beginnings together!

Q: What were some of the non-clinical ideas or programs you started at Providence that first year?

Kent: Picnics! I appointed a picnic committee my first year here. John Murry was the chair and still is. After several years, I remember giving matching t-shirts to John and his wife, Tootie, to thank them for their years of service to making the employee picnic such a huge success. John’s shirt named him as CPO (Chief Picnic Officer) and Tootie’s named her as VP for Picnic Affairs. I set up a golf tournament through the Auxiliary. And my first year we initiated our Annual Martin Luther King Memorial Celebration. Our first year here on the new campus, I wanted to establish something new so we put Christmas lights on every tree around the perimeter of the hospital. . . it was like a winter wonderland! We also had a program that included singing Christmas carols and a reading of the Christmas story. Over time the city wanted us to bury the cords to the lights underground, but the cost was prohibitive, so we took the lights off the trees and lined the roof of the hospital. . .that’s a tradition still carried on today. We turn the lights on the first Sunday of Advent and off on the Epiphany.

Q: What was going on in your mind when you were chosen to be Affiliates of the Daughters of Charity?

Kent: I remember receiving in the mail at home one day a very official-looking letter from Father Maloney, the Superior General of the Congregation of the Mission and the Company of the Daughters of Charity. As I opened that letter I saw that it was a letter informing Bev and me that we were being honored as “Affiliates of the Daughters of Charity.” We felt very honored and blessed to say the least. It is one of the highest honors of our lives.

Q: You and Bev have dedicated so many hours to building community, for Providence and the Waco area. Is there one experience that stands out?

Kent: I have enjoyed all of my time working in the community, but the one memory that stands out is when the local VA hospital was on the brink of being closed. I became aware of the situation and wrote a letter to the editor at the Waco Tribune-Herald about how negative that would be for the veterans and our community. I felt like Paul Revere because the editorial proved to be a call to action to the city of Waco. I believe it played a vital role in the mobilization of our community leaders, our veterans, and the citizens of Waco. The mayor appointed me to a task force and got a number of people involved. The hard work of many, many Waco leaders paid off! Today the Waco VA is not only open, but has been designated as a mental health Center of Excellence.

Q: When you arrived in 1984, there were about 525 employees and we were the 13th largest employer in Waco. When you walk out the door on April 2, 2013, we will have grown to approximately 2,650 associates and we are Waco’s largest employer. Can you comment on that incredible growth?

Kent: Our growth really began with our relocation in 1989, but the growth can also be credited to the diversification of Providence and

the development of the full continuum of care we provide. Providence Healthcare Network has become recognized as having one of the most extensive continuums of care in all of Ascension Health. This will serve us well in the future. There has also been a lot of synergy created because patients are able to stay with us no matter what their healthcare needs are. There is very little we don’t do.

Q: Beyond just an average day at the office, you have had MANY firsts here at Providence! You helped create the first unit dedicated to Outpatient Services; you opened the DePaul Center; you led in the relocation of and construction of the replacement hospital; you constructed and opened Providence Park; you created the Providence Health Alliance; you created the Providence Foundation; and, you coordinated expansion and renovation projects including the addition of the FM & Gloria Young Tower and Bill & Patricia Watson Women & Newborns Center! Kent, this is just a FEW of your firsts. When you look back over lists like this one, and you consider all the changes that have occurred in your ministry, what will you recall as perhaps the most memorable of all “firsts”?

Kent: This is extremely difficult to answer! The signature accomplishment of Providence has to be our relocation in 1989, and that is certainly one of the main reasons we are so successful today. But for some reason that’s not what stands out in my mind. Designing and building a new campus was exciting and had its challenges for sure, but when you shift gears and try to do something for the campus and neighborhood you left behind—well, that becomes an even greater challenge. We made a promise to that neighborhood that we would not leave an abandoned building . . . and we stood behind those words. Our first move was to transform our old campus into St. Catherine Center—a 209 bed long-term care facility. We operated it for 11 years. And when that building became too out-of-date to use, I contacted Mercy Housing, which was a housing organization in Chicago co-sponsored by the Daughters of Charity, to see about the possibility of giving them the building to convert to low-income housing. Our first efforts with Mercy Housing didn’t work out because the building really wasn’t designed for housing. I was disappointed, but didn’t give up. I offered to tear the building down, completely clear the property, and deed the land to Mercy Housing if they would construct a new facility for the elderly. They were agreeable to this proposition, and that led to Waco’s first demolition! Today, Brook Oaks Residence stands as a proud symbol of what we were able to accomplish in our original neighborhood on land originally donated by the community to the Daughters.

Q: We mentioned already that your ministry has expanded beyond Waco, beyond McLennan County and even beyond the State of Texas. But, when you first met Dr. John Wood back in 1988, did you ever envision that your ministry would become “international?” Can you share what the Kiev Medical Exchange means to you & Beverley?

Kent: I heard that Dr. Wood was bringing a group of physicians to Waco and was hoping to bring the physicians to Providence for a tour. I immediately thought, “That’s not enough. These people are coming half way around the world. We need to pull out the red carpet.” I called up Dr. Wood and had lunch with him and Sylvia Ferrill and got the ball rolling in order to give those physicians the royal treatment. Everyone hurriedly put together the tours and a reception. On a subsequent visit, one of the female physicians needed surgery but the risks of the procedure when performed in the Ukraine were very high. I remember on a day during the visit Dr. David Hoffman performed a laparoscopic cholecystectomy and discharged her to Dr. Wood’s house before the rest of the group even got back from their day’s activities. Later at the farewell reception, I presented her with her bill stamped “paid in full.”

Q: So, with one country under your belt, it seems as if God just keeps opening international doorways for you and Providence! After you hosted

A Sentimental Journey ...continued from cover

A Sentimental Journey, continued on page 5...

Kent and Beverley Keahey enjoying the 2011ProvidenceFamilyPicnic

KentKeaheyandDr.JohnWood


Spirit of Giving at Providence

Spring is such a beautiful season—up North it’s a change from the ice and snow of winter and even down here in Texas it’s a change from wearing gloves and scarves.

As the beautiful newly green leaves begin to show on the trees, it’s the first signs of the bluebonnets coming out of the ground and the vibrant

colors of crepe myrtle on the bushes all around the city. It gives us hope.

But as I think of all this new beauty I know those beautiful baby green leaves would never come out without the strong limbs of the trees—the bluebonnets don’t bloom without the proper soil and weather. And of course the delicate crepe myrtle blossoms would be helpless without the nourishing branches they come from.

So, it’s Spring not only outside, but inside of Providence. Spring means “new” and we will be experiencing big newness with Mr. Keahey’s retirement followed by a new CEO. Change always brings newness, but just as all the beautiful changes in nature come from years of growth from the past, so we at Providence recognize that there are new and good changes to come, and that the foundation of many years of work, make those changes possible.

So we have gratitude and hope. Gratitude for Kent and all who have gone before us and hope in all those to come to bring us all at Providence into the future.

Thank you, Kent

Sister CP.S. As I write this we don’t know who the new CEO will be. Hopefully when you are reading this we will!

Spring–Change

Each holiday season, our Providence family takes part in making a difference in the Waco community. With all of the food collected during the Food for Families Food Drive,

Providence once again placed first in our division. These generous donations not only help provide food for families during the Thanksgiving and Christmas holidays, but also help stock the shelves of 10 food pantries throughout McLennan County which provide food to those in need year-round.

The spirit of giving continued with our annual toy drive. From stuffed animals and dolls to basketballs and board games, our Providence family gathered several hundred items that were donated to the Mission Waco Toy Store. The Mission Waco Toy Store offers struggling parents the opportunity to purchase new toys at an 80% discount.

Thank you Providence for your spirit of giving. Because of your donations, hundreds of were blessed during the holiday season!

Thank you to our environmental services team who worked together to collect all of the food and toy donations from each department, and to all who helped sort and deliver the donations.

Letter to Janys:

Jenny, I have to tell you: I saw her! She is Beautiful! Exquisite, breathtaking, expressive beyond imagination, humbling. I probably stayed there a good hour (I did sit down in the waiting area for a little while), but I just couldn’t get enough of her. Even though you can’t see her face directly, the bond and the love and emotion are so evident. I patted the baby’s head and touched his toes because he is so irresistible. The patina (or whatever the finish is called) is marvelous. Leslie had sent pictures, and although the pictures were very, very good, nothing prepared me for seeing her in person. I will have to go there again; I hope to take my brother and sister–in–law the next time they are in town.

Jenny, I know you’ve heard it before —you have a Gift. I hope you are basking in your accomplishments and the accolades you are surely receiving (and most deservedly so). You deserve them (and more). This was a labor of love.

Bless you, Jenny, and congratulations on this beautiful sculpture (it’s almost not right to call her a sculpture).

Love, Alexine

To Providence Healthcare Network,

Thank you for the beautiful Christmaslights on your building. I passed by in the early morning hours and it was a moving example of Christmas. I wanted you to know the display was enjoyed and appreciated.

Sandra Hancock

Thanks to our associates we collected toys galore for the Mission Waco toy store.

ProvidenceassociatesgenerouslydonatedtoFoodforFamilies.

This letter was written in response to the beautiful sculpture located in the newly renovated Bill and Patricia Watson Women &NewbornsCenter.Foracompletestory,turntopage12.

three delegations from the country of Japan, you & Beverley were invited by officials from the Jikei University Hospital in Tokyo to speak across their country for two weeks! What was that experience like for you & Beverley?

Kent: I remember receiving a letter from one of the Daughters of Charity, Sister Carol Keehan—at the time she was the CEO of Providence in DC. One of her associates was a native of Japan who was consulting with hospitals in her country; and Sister Carol had encouraged the associate to make a connection with Providence in Waco to learn more about the FISH! Philosophy. In a short period of time, we arranged for the first delegation to visit our ministry; and, that visit led to a second and third visit of clinicians from Japan. As the third delegation was leaving to return home, their interpreter suggested that perhaps it was time for Providence to come to Japan! Before we knew it, our bags were packed and we were off to a five-city speaking tour in their country—a memory we will cherish for a lifetime.

Q: Then, there was that day back in 2001 when you first heard about the FISH! Philosophy. Can you tell us a little about the philosophy and how you believe it’s helped carve the culture at Providence?

Kent: Our administrative staff talked a lot about customer service and how we could take it to the next level. The FISH! Philosophy was brought

to the administrative staff after extensive research by a sub-group. We didn’t want this to be another program just for patient satisfaction, but rather, a culture change for everyone, on every level, in every aspect of their jobs. The four cornerstone principles of the Fish Philosophy—Choose Your Attitude, Be There, Make Their Day, and Play—are still part of our culture today.

Q: You are the longest tenured CEO/President of Providence and of any other Ascension Health ministry. Can you share a little bit about what this ministry means to you?

Kent: I feel very blessed to have had the opportunity over the years to work with such outstanding doctors, employees,

patients and volunteers. We’ve got a great administrative staff and

management team who are not only talented, but work well together. Our employee satisfaction scores are very high—I think that says a lot.

Bev: You have to start with great core values and build from there. A great foundation is absolutely crucial. The people of Providence are our foundation. They are so talented and work so well together.

Q: During your leadership at Providence, the hospital has received numerous awards, including the Distinguished Hospital Award for Patient Safety! Tell us about what all went into making that happen.

Kent: A focus on quality and high reliability is shared by many, and that’s why we are successful. We have outstanding leaders in that area such as Brett Esrock, Dr. Marc Barrett, Melissa Rains and Annette Ayers, as well as a talented medical and administrative staff. I was not convinced that we could do a 15 minute safety huddle 365 days of the year. But we made it happen! Our people take it very seriously. . .they are very transparent, focused and committed to safety and quality issues.

Q: As you think about taking off your Providence badge on your last day (and your 65th birthday) what will be your thoughts on the ride home?

Kent: Number 1: Beverley and I aren’t going anywhere. We are going to stay involved in the community and with Providence in any way we can. I don’t want to get in the way, but I want to help where I can. We want to be invited to all the parties! I do think for everyone, there is a time when you need to retire and pass the torch on to someone else. Very few people have the opportunity to work for the same organization for 45 years or as CEO in their home town for 29 years. I look back on it with a tremendous amount of pride. Healthcare has been going through change forever and it will continue to, but many of the changes that will be occurring over the next few years will be very profound, so it is very appropriate that I turn the reigns over at this particular time to someone who can come in and see the organization through this next period of change.

Bev: Over the years, we’ve felt a little like mom and dad. This is our family. I think it will be sad, there will be some grief. . .but since we’re not leaving, its like our kids have grown up and gotten married. We’ll still get to see them for Christmas and other special occasions!

Q: Finally, what will find the two of you doing together in retirement?

Kent: We will dedicate time to our love of travel and photography as well as spending time out on our land. We are especially looking forward to spending more time with our kids and grandkids.


Editorial notes: It’s impossible to capture the very essence of twenty-nine years of leadership that has extended well beyond the four walls of Providence—this would require volumes of work that couldn’t be captured in even one or two books . . .and yet, the time is perfect to simply hit some of the highlights—and this is exactly the goal we had in mind for this interview. It is clearly evident that Kent and Beverley have a great love for their faith in God; an admiration for their Providence family and the Central Texas community; and, a sheer joy for their own personal family! Upon retiring from our ministry, they will spend time with their daughter, Jenny, and her husband, Mike—who have a son, Cody (8), and a daughter, Courtney (4); their daughter Jackie and her husband, Kevin—who have sons Matthew (11) and Shane (9); their son, Jeff, and his wife, Carie, who have sons Kyle (17) and Clayton (13); and, their son, Jason, and his wife, Heather, who have sons Brody (5) and Crosby, (1).

A Sentimental Journey ...continued from page 3

to the administrative staff after extensive research by a sub-group. We didn’t want this to be another program just for patient satisfaction, but rather, a culture change for everyone, on every level, in every aspect of their jobs. The four cornerstone principles of the Fish Philosophy—Choose Your Attitude, Be There, Make Their Day, and Play—are still part of our culture today.

Q:President of Providence and of any other Ascension Health ministry. Can you share a little bit about what this ministry means to you?

2.) Rapid Diagnosis and Treatment: Evaluating patients who present with worrisome signs and symptoms in a systematic approach ensures that fewer heart attacks will go unnoticed. Our team at Providence has perfected the processes and utilized a protocol-based approach in order to rapidly diagnose and treat patients with symptoms of a heart attack.

3.) Partnership: Working together with our EMS partners to ensure streamlined care without delays saves precious minutes during a heart attack,and ultimately, saves lives.

Through these actions, lives CAN be saved. For more information about how you can help reduce the mortality rate of heart disease, contact: Rita Engelbrecht, RN Chest Pain Coordinator at (254)751-4007 or [email protected].

...continued from coverReducing the Mortality Rate of Heart Disease

Bev and Kent Keahey honoring Japanesetradition.

KentKeaheyintroducesTheFish!PhilosophyinJapan.


Providence Celebrates Christmas with a Stroll and a Holiday Meal!

8 • The Spirit of Providence8 • The Spirit of Providence

When we think about the coming of a New Year, one of the first thoughts a lot of people tend to have is about New Year’s Resolutions. We think about wanting to lose weight, saving money, spending more time with loved ones… And thus begins our issue. We

know where we want to be, we just get weighed down by how to get there.

As I was thinking about what New Year’s resolutions are really about, I decided to look up some stats. Depending on where you get your information, you’ll be told that anywhere from 78-88% of our resolutions fail. That is a staggering figure and one that would make most people give up before they try.

This is why I think that we all need a reset button. We don’t necessarily need resolutions to get us started on a new path; we need to get back to the basics, back to where we began. When Jesus was asked about the basics, he said simply this: To love God with all our heart, soul, mind and strength and then to love our neighbors as ourselves. But how do we do that?

The first step is to realize that like the disciples we were designed to follow Jesus.

All of us probably recall the story of Jonah and the whale. The Bible tells us that Jonah had received an order from the Lord to go to a certain place and tell them about God. However, Jonah wasn’t really too keen on doing that. He decided to run away instead. Jonah caught a ride on a ship. But what he didn’t realize was that you can’t really run away from God. As he sat in the boat trying to escape what it was God wanted him to do, the winds came up and the waves became dangerous and destructive. And then the most wonderful part of the story is told, Jonah 1:17 says this, “But the Lord provided a great fish to swallow Jonah.” I love the way that is worded. The Lord provided a great fish to swallow Jonah.

Jonah needed a reset button and it came in the form of a fish. God certainly is unconventional, isn’t he? He rarely does things the way that we would like for them to happen.

Sometimes it takes being swallowed up in the belly of a whale for us to see what God is trying to show us. I’m encouraged today that even when God provided the whale to swallow Jonah, his intention wasn’t to kill Jonah; it was to allow Jonah to make a resolution that would last. So that he could reconnect with that holiness that resides in all of us. It was then, when he was confident of his purpose and it mattered the most, that Jonah was able to be set free. Not only from the belly of the whale but also from everything that held him back.

Today, it is my prayer that each of us will seek God in this New Year. That we will steal away for a few moments to get quiet and let Jesus ask us what it is that we want. That we will take all of our hopes and dreams and desires for the new year, and lay them at the cross and only take back what God says it’s time to work on. I pray today that we will let God be our reset button.

by Chaplain Shannon Eckley

Pressing the Reset Button

Chris and Beth ArmstrongJustin and Stephanie Arnett

Lee and Beth BadeauxRyan and Heather BeckTom and Sheryl CarrollJason and Sara Coats

Cayce ConnellTom and Cheryl CrenshawChris and Kristi DeCluittJohn and Ellen Derrick

Donna DulockRicky and Cari Edison

Scott and Courtney EskewMark and JoAn Felton

Clayton and Jenn FeltonPerry and Lauren Felton

Chad and Rachael FineskeJonathan Garza

David and Kim Gooch

Jim and Amber GreenwoodDudley and Katie Haas

Drs. David and Katherine HaynesMatt and Stephanie HinesTaylor and Rachel Hobbs

Dr. Bradford and Amanda HollandJason and Heather Keahey

Jeff and Cari KeaheyHeather Kissack

Sloan and Carrie KuehlDan and Shannon MacLemoreGreg and Lindsey McEachern

Nancy McEachernLuke and Kelly Meier

Ryan and Kristi MichaelisJoel and Cindy Michaelis

Brian MitchellMark and Danika Morefield

Kris and Ashley Munn

James and Jenny NelsonCourtney PahmiyerJeff and Jenny Peel

Jay and Donna PowersJames and Elisa Rainey

Lee and Brandi RayAlan and Nikki Rhea

Whitney RichterKorbett and Sarah Roberts

Lara RobertsonRoy and Shelly Spinks

Heather StarkLeah Stewart

Aaron ThompsonAdam and Nikki Thyen

Peter ThyenRyan and Dr. Stacie VirdenDave and Jonya Williams

Caroline Wolf

The Providence Foundation is pleased to recognize our Forum members for 2012-2013. The Forum is a group of young professionals that serve as ambassadors by enlightening their personal and professional contacts about the mission and service of the Providence Healthcare

Network. They also help to support our special events by generously volunteering their time and talents to support each fundraising event’s success.

Providence Foundation Forum 2012-2013by Jenny Peel, Providence Foundation Development Officer

DevelopmentOfficersofProvidenceFoundation,currentandformer.JennyPeel,DaveGuyer,

Heather Beck, Cindy Michaelis

AdamandNikkiThyen,JasonandHeatherKeahey

Forum Christmas Celebrationby Jenny Peel, Providence Foundation Development Officer

Nearly60ProvidenceForummembersgatheredonDecember7,2012,attheOliveBranch in downtown Waco to kick off the Christmas season with a bang! We enjoyed tasty food, drinks, and conversation with fellowForummembers,newandold. Truetothespiritoftheseason,Forummemberscollected60newtoyitems that were donated to the local Toys for Tots campaign. The Providence Foundationlooksforwardtoanother fabulous year ahead with this generous and giving group of young professionals and ambassadors.

It’s a Boy!Providence Healthcare Network

welcomed its first baby of the New Year. Glenn Lee Rochell was delivered byDr. John Bagnasco January 1, 2013

at 10:27 p.m. He weighed 7 pounds, 7 ounces. In celebration of his arrival, Sr. Cecile Matushek, Vice President of

Mission Affairs, presented proud parents and grandma with a gift

basket filled with bathing accessories and toys for the new infant.

The basket was generously donated by Providence Volunteer Services.


Strength training is the use of resistance to induce muscular contraction which builds the strength, anaerobic endurance and size of skeletal muscles.

When properly performed, strength training can provide significant functional benefits and improvement in overall health and well-being, including increased bone, muscle, tendon and ligament strength and toughness, improved joint function, reduced potential for injury, increased bone density, increased metabolism, improved cardiac function and elevated HDL (good) cholesterol. Training commonly uses the technique of progressively increasing the force output of the muscle through incremental weight increases and uses a variety of

exercises and types of equipment to target specific muscle groups. Strength training is primarily an anaerobic activity, although some proponents have adapted it to provide the benefits of aerobic exercise through circuit training.

Sports where strength training is central are bodybuilding, weightlifting, powerlifting, and strongman, Highland games, shotput, discus throw, and javelin throw. Many other sports use strength training as part of their training regimen, notably football, wrestling, rugby, track and field, rowing, lacrosse, basketball and hockey. Strength training for other sports and physical activities is becoming increasingly popular.

Basic principles

The basic principles of strength training involve a manipulation of the number of repetitions (reps), sets, tempo, exercises and force to cause desired changes in strength, endurance or size by overloading of a group of muscles. The specific combinations of reps, sets, exercises, resistance and force depend on the purpose of the individual performing the exercise: to gain size and strength multiple (4+) sets with fewer reps must be performed using more force. Exercise selection should be limited to the basic foundational barbell movements such as the squat, bench press, deadlift, overhead press and bent-over row.

Muscles should be trained in concert with surrounding muscles,(i.e. chest/shoulders/triceps) and for maximum training effect lifts should be performed with heavy (70-85%1RM, aka high intensity) weights and multiple sets with fairly long (2-5 min. depending on intensity) rest periods between sets. Typically failure to use good form during a training set can result in injury or an inability to meet training goals since the desired muscle group is not challenged sufficiently, the threshold of overload is never reached and the muscle does not gain in strength. There are cases when cheating is beneficial, as is the case where weaker groups become the weak link in the chain and the target muscles are never fully exercised as a result.

by Erica Scott, Fitness Attendant, Providence Associate Wellness Center

Benefits of Strength Training

Thankyoutoourdonorswhodonatedbloodthroughout2012.Yourdonationshelpsavethelivesofthepatientswecarefor.During2012,CarterBloodCarecollected182units….eachdonationcanhelpsavethelivesof3adults….thatmeansyourdonations

helped546people!WefinisheduptheyearstrongduringourDecemberblooddrivewith22unitscollected.

Markyourcalendarsforour2013BloodDrives:

February15•April18•June14•August14•October9•December11

Alldrivesareheldfrom11a.m.-6p.m.intheclassroomsacrossfromtheInProvCafe.

Sharing the Message of Compassionate Care

Since its inception in 1997, The Providence Ukraine Medical Exchange Program has been dedicated to providing care to those most in need in Kiev, Ukraine. The partnership has helped facilitate the training of over 200 Ukraine physicians. In December physicians returned to Providence to research the beginnings of a new hospital in Kiev, modeled after our very own Providence ministry! The physicians spent valuable time with our

hospital administrators, leaders and physicians to learn about specific work-flow processes and technology used at our facility. Such knowledge will allow them to continue serving the health care needs of their community, with special attention to the poor and vulnerable.

Dr.JamesE.Olmsteadtourstheradiologydepartment,showing the physicians the technology used to care

for our patients.

Dr.KathleenA.SorensenshowsUkraine physicians brain scans.

Dr.RodneyRichiediscussespulmonarymedicinewiththe guest physicians.

A Year of Life Saving Donations

If you would like more information about our blood drives, or becoming a blood donor [email protected]

10 • The Spirit of Providence10 • The Spirit of Providence

Lisa Burtchell, Purchasing, retired after19yearsofservice.On

December5,herProvidencefamilygathered in the auditorium for

well-wishesandrefreshments,andLisa expressed her appreciation

for the friendships she had made. Thank you Lisa, for your years of

dedication to this ministry.

Lisa Burtchell, Purchasing, retired

At Providence Breast Health Center we pride ourselves in reducing patient anxiety. We work hard to hold convenient hours, have quick and comprehensive appointments and reduce time between annual screening and follow-up imaging or biopsy. Our serene atmosphere, waffle-weave spa robes, soft music, and gourmet coffee create a spa-like experience. Patients now have the option to reward themselves for getting their annual mammogram with a massage by Dixie Helm, Licensed Massage Therapist.

GettingtoKnowYourMassageTherapist…

I have been blessed to have a successful massage practice in Waco for over 17 years, and I am now grateful to be part of the Providence team. Born and raised in Waco, I graduated from Midway High School and attended McLennan Community College. I had always been interested in anatomy so I trained and graduated from the Austin School of Massage Therapy, then went on to take my state boards in 1995.

Since then, my continuing education has been in Sports Massage, Pregnancy, Aromatherapy, Swedish massage, Reflexology, Deep Tissue, and various other training. I currently work from Providence Breast Health Center Tuesdays-Thursdays and Spice Village (downtown on Franklin Avenue) on Fridays and Saturdays.

Health benefits of massage are vast, including relaxation of tight and sore muscles, lowered blood pressure, deeper breathing, better sleep, improved circulation, lowered levels of stress and improvement in lymphatic drainage.

I have worked with many doctors and chiropractors over the years to ensure that my table set up is ideal. It keeps your back from the stress of lying on a flat table and is perfect for side-lying sessions. Pregnant ladies can safely lay face down up to the 2nd trimester.

Remember, a massage is a great way to treat yourself after your mammogram, but you do not have to wait for your annual mammogram to get a massage! Men and women are welcome anytime and I will be glad to accommodate your schedule. Please come by soon! For appointments call 254-235-3535.

15MinuteSwedishMassage-$20•30MinuteSwedishMassage-$40 55MinuteSwedishMassage-$65

Additional charge for some specialty services.

Specialty massages at the Breast Center include:

• AromatherapyMassagewithyourchoiceofspeciallyblendedpureEssentialoils.Thisisa great “feel good” massage treatment.

• Facialcleansingsincludingsteamytowels,mask,scrubandfacialmassage.Handand foot massages are included in the session.

• Hotstonemassageorwarmbamboomassage.

• PeppermintFootTreatmentwithPeppermintproducts:mask,scrub,massage.

• Soywax-basedfootandhandtreatment.Yourfeetandhandsareencasedinwarmwax during the session, finishing with a hand and foot massage.

Enjoy a Relaxing and Therapeutic Massage at the Providence Breast Health Center

Mr. and Mrs. Claus and our Providence volunteers made a special visit to our Adopt a School friends at Brook Avenue Elementary. They delivered goody bags and books, and got tons of smiles and “thank yous” in return!

DixieHelm,Licensed Massage Therapist


Ascension Health Information Services updated their service line to enhance secure email transmission. This update included the implementation of the Data Loss Prevention Program. This

process scans all emails that have not been encrypted and appear to contain protected information. Remember, protected information includes information such as: patient data, birthdates, social security numbers or credit card numbers. Patient information must hot be forwarded unencrypted to any destination. When associates sends information to their personal email accounts and then accesses the information from somewhere other than within the Providence Network, they place themselves, the patient and our organization at great risk. It is also important to exercise equal caution when processing information that is your own personal information, such as information found in tax returns and loan applications. Gmail, Hotmail, and Yahoo providers scan most incoming mail for marketing purposes.

Please refer to the information provided in the letter to the right regarding the encryption process. As always, please call me at ext. 4771 if you have any questions.

Secure Communication

by Diana L. Holub, RN, CHC

Providence Volunteers Celebrate Christmas with a Festive Party!

by Michelle Myers, Palliative Care CoordinatorPalliative Care Corner

The Conversation Project by Pulitzer Prize winner Ellen Goodman, in collaboration with the Institute for Healthcare Improvement (IHI), has a goal that is both simple and transformative: to have every person’s end-of-life wishes expressed and respected. This campaign encourages open and honest end-of-life discussions among family and friends. A newly launched website demonstrates how this project can help the community become “conversation ready” and how these efforts can create more patient and family focused care.

The Conversation Project: Conversations as Cornerstones for End-of-Life Wishes

www.theconversationproject.org

• See an interview from ABC with Dianne Sawyer on the Conversation Project

• Download your own Starter Kit for the Conversation Project to use with your own family

• Share your own story

Why it’s important60% of people say that making sure their family is not burdened by tough

decisions is “extremely important”56% have not communicated their end-of-life wishes

One conversation can make all the differenceSource: Survey of Californians by the California HealthCare Foundation (2012)


Opinions or assertions contained herein are

the private views of the authors and are not

to be construed as official or as reflecting the

views of Providence Healthcare Network,

its staff or attending physicians.

Submissions may be edited.

© 2013 Providence Healthcare Network

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THE SPIRIT OF PROVIDENCE • 12

The Spirit of Providence is published bimonthly for associates and friends of

Providence Healthcare Network.

For address changes or corrections, write or call Providence Marketing and Public Policy,

6901 Medical Parkway, Waco, Texas 76712, (254) 751-4070.

Jana WhitakerExecutive Editor

Jana Whitaker, Jonathan Ford, Mandy Sharp, Erin Rogers

and Brenna MiddletonContributing Editors

NSight Graphics & Digital DesignPatti Neckar

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Two years ago, Providence Foundation Executive Director, Dave Guyer had no idea what to think when he received a handwritten note from a grateful patient saying she was an artist and would like to do something to show her appreciation for the excellent care she was

given while a patient at Providence. Fortunately, he decided to follow up on this unique request.

Janys Frazier doesn’t have an art degree; she didn’t grow up drawing or sculpting as a hobby. In fact, Janys didn’t discover her talent for art until her adult years when her sister made her sculpt a Santa on a holiday whim. “Suddenly there it was—the thing I was waiting to do my whole life and didn’t even know it,” Janys said. Since that moment, Janys has nurtured her skills as an artist, her fame growing all the while. Janys and her work have been featured in the international Minature Collector magazine along with many others.

When she received the news that she would be able to create a sculpture for the new Bill & Patricia Watson Women & Newborns Center she thought, “Heaven has come!” She said it was all she thought about for two years. Janys spent approximately 700 hours working on the sculpture of a woman holding her newborn baby in her arms, which is now proudly displayed in the newly opened WNC. It is clear that Janys poured her whole heart into this project. She became misty-eyed while talking about how the love of her own three sons inspired the bond portrayed between the sculpted mother and child.

Thanks to the generous contributions of Virginia foundry owner, David Spense, along with Mike Sheedy and Tim Hicks, the model created by Janys was made into a life-size bronze statue which beautifully sits atop a marble podium. Gold, silver and bronze colored leaves adorn the wall surrounding the sculpture, all of which will one day have the names of babies who were born at Providence. Parents, grandparents or loved ones can purchase a leaf for their precious little one; proceeds will be used by the Providence Foundation to fund future need for the Bill & Patricia Watson Women & Newborns Center.

Janys was honored this past spring at a reception held in honor of the project’s generous donors; additionally, Janys and the many others who were involved in seeing the project to completion had another chance to celebrate at the official opening of the Bill & Patricia Watson Women and Newborns Center on December 6. If you haven’t had a chance to see the awe-inspiring statue of a mother and her baby, take a trip up the Baby Express elevator and experience for yourself the joy and beauty of the statue created by the talented Janys Frazier.

by Brenna Middleton, Marketing Specialist

Artist,JanysFrazierandProvidenceFoundationExecutiveDirector,DaveGuyerpresentsthe

beautiful sculpture for the Bill & Patricia Watson Women & Newborns Center.

A Labor of Love

february / march 2013 sharing the passion with …a sentimental journey by rita engelbrecht, rn...

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