february 2, 2016—oakbrook terrace tower · suburban office properties including a wide spectrum...

About our Presentation: Emergency Communications is about delivering critical messages when and where they matter most – for fire, extreme weather, accidents, toxic leaks, dangerous intruders or any threat to occu-pants in a building. Carbon Monoxide Detection: This silent killer claims more lives in commercial occupancies than residential. Is it required? Objectives of this session include: Emergency communication systems. - Manual and automatic emergency messaging. -Fire, intruder alert, extreme weather, hazmat, in various languages Carbon monoxide detection - detection options available - where are they required? About our speaker: Kathie Rose is the Strategic Account Sales Manager for the Central US for Honeywell Fire and Security. She is NICET level 2 certified in Fire alarm systems and has been with Honeywell Fire over 12 years. She brings her experience in fire alarm systems and mass notification, and has 20 years in the industry. About our site: The Oakbrook Terrace Tower, developed by Helmut Jahn, is the pinnacle of Class A suburban office properties including a wide spectrum of amenities and services that directly benefit tenants locating within the project. The 31 story building is the tallest building in Illinois outside the city limits of Chicago and can be seen for miles. The dramatic octagonal design is constructed of emerald green and silver reflective glass which dominates the skyline. On-site amenities include: Professional Management and Engineering Staff, Deli and Café, Sundry Shop, Dry Cleaning, Salon, Confer-

ence Center, Lower Level Executive Garage, Fitness Center with swimming pool, Valet Parking, 24 hour per day security and unparalleled views. This is the Tower next to Drury Lane. ** We will no longer accept American Express through our registration system. If you would like to charge to your American Express, please call the chapter office or bring to the meeting and we will process there. **All no shows will be billed.

February 2, 2016—Oakbrook Terrace Tower I N S I D E T H I S I S S U E :

President’s Message

4

People and Plants

5

20 Questions 6 & 8

Energy Effi-ciencies

9

Listening 10

Facilities Plan-ner

12

NI In the News

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From the President…. V O L U M E 3 2 , I S S U E 2 P A G E 4

Don’t forget to get “LinkedIn” with our chapter IFMA NI Chap-ter Group

Hello IFMA NI members! I am glad the blizzard of 2016 stayed mainly in the east. My sister had over 24 inches of snow in Virginia! Although we are only heading into the month of February, the board is already thinking about the month of September. Please mark your calendars for our Northern Illinois Golf Out-ing, September 15, 2016 - Seven Bridges Golf Course – Woodridge, IL. We need your help getting the word out to everyone you know. Please tell your co-workers, fellow facility managers and any members of organizations you belong to about this fun event. We are in need of volun-teers, sponsors and raffle prizes, too. Spread the word! Take time to check out the educational programs on the IFMA website. IFMA Interactive is offer-ing a webinar on February 3rd that sounds interesting. "HOW TO PROTECT YOUR PEOPLE, PROPERTY, PRODUCTIVITY & YOUR POSTERIOR" - AN INTENSE 6-PART WORK-SHOP ON RESPONDING TO YOUR WORKPLACE EMERGENCIES. Look on the IFMA web-site for more information. Facility Fusion is coming up quickly. April 12 – 14 in Indianapolis, Indiana. Early Bird Registration ends March 4th. A big thank you to Pat Turnbull and Kate North for their presentation last month. It was interest-ing to hear how Workplace Evolutionaries got started and learn about all the councils and commu-nities available to IFMA members. Look on our IFMA-NI website for more information on Work-place Evolutionaries. We have three people who answered my plea to join the programming committee. Welcome Kathy Eddy (Phoenix Systems & Service Inc.), Jerry Serrata (CDS Moving Equipment) & Ken Stone (Armstrong Relocation). Thank you all for volunteering! If anyone knows of any sites and presenters for our meetings, please let us know. Shout out to Kathy Daloia, our chapter administrator, for participating in the Walt Disney World Dopey Challenge Run on January 7 - 10. She finished all of the races including a 5K, 10K, Half Marathon and Marathon. Way to go, Kathy! In keeping with President’s messages of the past, we are keeping the Phrase that Pays for IFMA Bucks. (Sorry about last month – I forgot to put it in). The Phrase that Pays is WAY TO GO, KATHY! I am looking forward to seeing everyone at our February 2nd meeting at Oak Brook Terrace Tower. The presentation is Life Safety Tech-nology and Systems You Should Know. Please see our website and newsletter for more information. Warm Regards,

Ann Del Fiacco Madam President

V O L U M E 3 2 , I S S U E 2 P A G E 5

The Relationship Between People and Plants

Plants help people relate better to others: Research shows that people who spend extended lengths of time around plants tend to have better relationships with others. This is due to measurable increases in the feelings of compassion. Plants help people concentrate better: Being around plants helps people concentrate better in the home and workplace. Studies show that tasks performed while under the calming influence of nature are performed better and with great accuracy yielding a higher quality result. Spending time in gardens can improve memory performance and attention span by 20%. Plants help people heal faster: The presence of plants in hospital recovery rooms and/or views of aesthetically pleasing gar-dens and landscapes help patients to heal faster, due to the soothing effects of ornamental hor-ticulture.

*Plant research facts Courtesy of Charlie Hall, Ellison Chair international Floriculture


20 Questions with Larry Peters Name: Larry Peters Company: CBRE Position: Senior Facility Manager How long with IFMA: 20+ years Favorite hobbies: Motorcycling and watching grandsons Hockey practices and games Favorite book: Into Thin Air – Jon Krakauer Currently reading:The Power of Habit By Charles Duhigg Favorite food/cuisine: Mexican Favorite restaurant: MI Mexico in Lincoln-shire Describe your family growing up and now: Grew up in Reading, Ohio just outside Cincin-nati and started in Property Management there then moved to Facility Management in the late seventies. Have worked for CBRE for 27 years and have moved around USA seven times tak-ing on some of the toughest assignments they had. Been married to my wife, Deby, for 37 years and we have three children and two grandsons. Hometown: Reading, Ohio Current residence: Hawthorn Woods, Il Favorite sport to play: Football Favorite sporting event: Hockey – Constant action and some of the best skilled players Favorite team: Blackhawks Cubs or Sox? Cubs Are you a morning or night person? Very much a morning person typically in the office by 5am If I won the lottery, I would: Retire and travel Three words that best describe me: Team Leader that is dedicated to his staff and building them into future leaders. Mantra: Get it right the first time and completed ahead of schedule

Favorite movie: Love Comedy – Caddy-shack and Animal House Favorite TV show:Person of Interest and 60 minutes Most people don’t know that I: Was lucky enough to spend an evening having drinks and dinner with Paul Newman and Joanne Woodward in Atlanta, GA Special talent: I can build very successful teams. I have a skill of turning programs that have been failing around to be successful. Greatest fear: Failure- it drives me to always to do my best and be ahead of the game One goal that I would like to accomplish during my lifetime is: Complete an Iron Butt Rally riding to the 4 corners of the USA My hero or role model (or an influential person in my life): My father, he taught me to do things right the first time and always treat people with respect and humor in the process. My favorite thing to do in the summer is: Ride my motorcycle. It is my stress reliever and pro-vides me the quiet time to think. “There is a saying in the motorcycling world that you will never see a motorcycle sitting in front of a psy-chiatrist office” In winter: Watch my grandsons play hockey and go snowmobiling with my family If I could visit any place in the world, it would it be: Alaska Because: I have been to Alaska before and it is such a magnificent place however it was only for two weeks and you need more than two weeks to see it all. Favorite city to visit: London Favorite vacation spot: Colorado If I could trade places with one person for a day, it would be: I don’t know of anybody that I would like to trade places with, I like what I do.


Larry Peters Continued

I’d like to have dinner with: Joel Quenneville Songs(artists) on my iPod/phone: Huge fan of Rock and Roll especially Alan Parsons, Moody Blues and Steely Dan If I had access to a time machine, I would travel to (where/when): I have been interested the history of copper mining in the Upper Peninsula of Michigan and have toured several the old mines that were operating in the late 1800’s early 1900’s. Would like to go back in time to see the mines in full operation to study the methods of extracting the copper and the family lives of the miners. Pet peeves: People that are asleep at the wheel. Not in a physical sense just mentally not prepared for what may happen next. Always be focused on the task at hand and be ready to move at a moment’s notice. Motorcycling has taught me to be ready for anything because you have to prepare for other driver’s mental lapses. Bad habit:Being Impatient -

Have a new product or service to share?

How about an innovative way for solving a facility problem? Win any awards lately?

We are always looking for articles for our newsletter!

Please share with your fellow managers and associate members items of interest in your field.

Article Guidelines: Article length between ½ page and 2 pages-can include pictures.

Written in Word format-no PDF. Make sure you include credit information at end of article.

Submission due by the 20th BEFORE the month the newsletter is printed. For exam-ple, March newsletter needs articles by Feb. 20th. Otherwise, we will hold for

following month. Any ???Please contact Jan Wemple, Newsletter coordinator at: [email protected] or 847-774-1250. Or Kathy at: [email protected]


20 Questions with Steve Kulovits Name: Steve Kulovtis Company: Finishing Solutions Network Position: Director of Business Devel-opment How long with IFMA: 2 years Favorite hobbies: Playing and watching sports, cooking, spending time with my kids Favorite book: “Freakonomics” by Steven Levitt & Stephen Dubner Currently reading: “Start with Why” by Simon Sinek Favorite food/cuisine: Mediterranean Favorite restaurant: Adelle’s Restaurant in Wheaton Describe your family growing up and now: Growing up I had one younger brother and now I am the proud father of two boys (2 and ½ and 6 months) Hometown: Glen Ellyn Current residence: Glen Ellyn Favorite sport to play: Golf Favorite sporting event: Chicago Black-hawks Game Favorite team: Chicago Bears Cubs or Sox? WHITE SOX!!!!!! Morning or night person: Morning (it drives my wife crazy) If I won the lottery, I would: Pay off my house, my brother’s house, my brother-in-law’s house. I would fund college accounts for my kids and my nephews. Take my wife and kids on a three week trip through Europe. Three words I would use to describe myself: meticulous, dedicated, observant Favorite movie: Jurassic Park Favorite TV show: Big Bang Theory Most people don’t know I: am a clean freak/mild germaphobe

One goal that I would like to accomplish during my lifetime: Pay off my house before I turn 40. Hero or role model (or an influential person in my life): My wife, she is one of the most selfless, kind hearted and generous people I have ever met. Favorite thing to do in the summer: Grill with friends If I could visit any place in the world, it would be: Italy Because: I want to eat my way through the country Favorite city to visit: Sausalito, CA – Beautiful!!! Favorite vacation spot: Hawaii Island Hoping If I could trade places with one person for a day, it would be: Prince William, Duke of Cambridge I’d like to have dinner with: The President of the United States Songs(artists) are on my iPod/phone: Rather listen to sports talk radio, ESPN Radio App If I had access to a time machine, I would travel to: Ancient Greece and 200 years into the future Pet peeves: Bad drivers and people who can’t park cars between the lines


Energy Efficiencies In 2014, for the over 5 and a half million commercial and industrial buildings in the United States, the combined cost for energy was $400 billion. Of all those facilities, 30 percent were using energy inefficiently or unnecessar-ily. That means 3 out of every 10 facilities in the United States is spending money they don’t need to on energy. With the average cost of energy in most industrial and commercial buildings being what it is, that is a lot of wasted money. In addition, many facilities are now looking to be more environmentally friendly. Not only does it reduce costs, but it is increasingly starting to resonate as the right thing to do with consumers and businesses across all markets and sectors. From LEED certified facilities to businesses advertising that their products are produced in sustain-able ways, concern for the environment is here to stay. There is a plethora of options to choose from when it comes energy use reduction in a facility and with them comes a wide variety of prices and waiting periods on a positive ROI. There is one affordable option that can save a great deal of energy all while improving the aesthetic of a space: window treatments. Solar control, window treatments, blinds, no matter what you call them, they are an important part of controlling energy costs. Without energy-efficient window treatments, as much as 50% of a businesses heating and cooling energy can be lost through its windows. The amount of energy saved from the right window treat-ments can be astronomical, which means big savings when it comes time to pay the energy bills. Not only that, window treatments can also serve to be a point of accent and beauty in a space and create privacy. The options, colors and designs available are numerous and high quality energy efficient window treatments can be installed on wide range of budgets, from manually controlled solar shades to fully automated systems that cre-ate maximum gains in energy efficiency and easy of use. One of the most popular type of window treatments in commercial settings, the roller shade, comes in a wide range of options, colors and functionalities. They can filter sunlight or completely block it out, and some can do both. Some facilities have fully automated systems with solar controllers that can sense the amount of sunlight

and adjust the position of the shades accordingly. Many commercial office spaces choose the more classic wood blind, which comes in a wide variety of colors and finishes. Wooden blinds can both block out the heat of the hot summer sun while making a space look classy and professional. Wooden blinds are also great at creating privacy. A simple angling of the slats can create privacy from the outside while still letting natural light inside. Whatever type of window treatments a facility decides to use, they are an essential part of an energy reduction plan that can create huge cost savings. If the energy efficiency of commercial and industrial build-ings improved by just 10 percent, the collected savings would be over $40 billion dollars annually in the United States. Imagine what this could mean for your facility.

Want to learn more about window treatments for your facility? Schedule a consultation with BND Interiors. BND has been supplying and installing energy efficient window treatments throughout the Chicagoland area for over 30 years. For more information, check out www.BlindsByBND.com. Written by Jeremy Arendt Business Development Manager at BND Interiors.

V O L U M E 3 2 , I S S U E 2 P A G E 1 0

Listening

Listening is a bit like intelligence—most everyone thinks they’re above average, even though that’s impos-sible.

And listening is a skill you want to be great at. A recent study conducted at George Washington University showed that listening can influence up to 40% of a leader’s job performance.

“The word listen contains the same letters as the word silent.” –Alfred Brendel

There’s so much talking happening at work that opportunities to listen well abound. We talk to provide feedback, explain instructions, and communicate deadlines. Beyond the spoken words, there’s invaluable information to be deciphered through tone of voice, body language, and what isn’t said.

In other words, failing to keep your ears (and eyes) open could leave you out of the game.

Most people believe that their listening skills are where they need to be, even though they aren’t. A study at Wright State University surveyed more than 8,000 people from different verticals, and almost all rated themselves as listening as well as or better than their co-workers. We know intuitively that many of them are wrong.

Effective listening is something that can absolutely be learned and mastered. Even if you find attentive lis-tening difficult and, in certain situations, boring or unpleasant, that doesn’t mean you can’t do it. You just have to know what to work on. The straightforward strategies that follow will get you there.

Focus The biggest mistake most people make when it comes to listening is they’re so focused on what they’re go-ing to say next or how what the other person is saying is going to affect them that they fail to hear what’s being said. The words come through loud and clear, but the meaning is lost. Focusing may seem like a sim-ple suggestion, but it’s not as easy as it sounds. Your thoughts can be incredibly distracting.

1. Put away your phone It’s impossible to listen well and monitor your phone at the same time. Nothing turns people off like a mid-conversation text message or even a quick glance at your phone. When you commit to a conversation, focus all your energy on the conversation. You will find that conversations are more enjoyable and effective when you immerse yourself in them.

2. Ask good question People like to know you’re listening, and something as simple as a clarification question shows not only that you are listening but that you also care about what they’re saying. You’ll be surprised how much re-spect and appreciation you gain just by asking good questions. In addition to verifying what you’ve heard, you should ask questions that seek more information. Examples of probing questions are “What happened next?” and “Why did he say that?” The key is to make certain that your questions really do add to your un-derstanding of the speaker's words, rather than deflecting the conversation to a different topic.

Related: Tricks to Staying Calm Under Pressure

3. Practice reflective listening


3. Practice reflective listening Psychologist Carl Rogers used the term “reflective listening” to describe the listening strategy of paraphras-ing the meaning of what’s being said in order to make certain you’ve interpreted the speaker’s words cor-rectly. By doing this, you give the speaker the opportunity to clarify what she meant to say. When you prac-tice reflective listening, don’t simply repeat the speaker’s words to her. Use your own words to show that you’ve absorbed the information.

4. Use positive body language Becoming cognizant of your gestures, expressions, and tone of voice (and making certain they’re positive) will draw people to you like ants to a picnic. Using an enthusiastic tone, uncrossing your arms, maintaining eye contact, and leaning towards the speaker are all forms of positive body language employed by great lis-teners. Positive body language can make all the difference in a conversation.

5. Don’t pass judgment If you want to be a good listener, you must be open-minded. Being open-minded makes you approachable and interesting to others. No one wants to have a conversation with someone who has already formed an opinion and is not willing to listen. Having an open mind is crucial in the workplace, where approachability means access to new ideas and help. To eliminate preconceived notions and judgment, you need to see the world through other people’s eyes. This doesn’t require that you believe what they believe or condone their behavior; it simply means that you quit passing judgment long enough to truly understand what they are saying.

6. Keep your mouth shut If you’re not checking for understanding or asking a probing question, you shouldn’t be talking. Not only does thinking about what you’re going to say next take your attention away from the speaker, hijacking the conversation shows that you think you have something more important to say. This means that you should-n’t jump in with solutions to the speaker’s problems. It’s human nature to want to help people, especially when it’s someone you care about, but what a lot of us don’t realize is that when we jump in with advice or a solution, we’re shutting the other person down. It’s essentially a more socially acceptable way of saying, “Okay, I’ve got it. You can stop now!” The effect is the same.

7. Bringing it all together Life is busy, and it seems to whirl by faster every day. We all try to do a million things at once, and some-times it works out. But active, effective listening isn’t something you can do on the fly. It requires a con-scious effort. -VIA Dr. Travis Bradberry – Linked In

Submitted by Ann Del Fiacco – Trendway Corporation

Listening Continued...


“I’m pleased to announce that Shure’s Facilities group continues to grow. As we expand our global reach, we’re looking to add a Facilities Planner to our team. If you are interested and would love to work for the “most trusted audio brand worldwide”, please apply at the link below. Location: Niles, IL Position ID: 2373 The Facilities Planner II will assist the Senior Facilities Planner in all aspects of planning, coordinating and executing projects within our corporate headquarters as well as our growing global real-estate portfo-lio. This position will work closely with all members of our Facilities team as well as our associates, our customers. Utilizes strong communication skills while excising judgement in all representative duties. Job Description: • Assists with planning efficient utilization of facilities by collaborating and negotiating with clients on project goals, scope deadlines, expectations, and cost • Prepares and develops space plans and schematic documents using AutoCad (and/or Revit) in support of new facility requirements or relocation of existing staff • Develops and executes written documentation necessary for client and management approvals for con-struction and/or relocations • Inspects space for existing conditions and makes recommendations for needed improvements • Evaluates and analyzes requests for furniture and equipment and identifies, procures, and manages the installation of office equipment, furniture, and building products, as required and within established stan-dards. • Maintains the Facilities Management database and prepares space tenancy reports. • Monitors and reports on storage utilization • Prepares project plans that include milestones, scope statement, cost, risk, and possible options and rec-ommendations for project moves • Assists with vendor relationships, which involves directing, oversight, work assignment, and monitor-ing work for completion and customer satisfaction, escalating and resolving issues • Assists Senior Facilities Planner with strategic short and long term space planning • Assists with the development of department operating procedures, work instructions, and corporate policy • Assists with the budgeting process by creating purchase requisitions, invoices, tracking expenses and payment schedules, keeping track of project status, and maintaining project files Other duties as assigned, which includes providing administrative support to the Senior Facilities Planner as needed, such as assisting with the preparation of executive presentations, etc. Requirements: • Bachelor’s degree in Architecture, Interior Design, Facilities Management, or related field • Minimum of 2 years of experience with a comprehensive knowledge of office space planning and furni-ture systems and continues developing professional expertise. Familiarity with commercial real estate proc-esses is a plus • Experience with Microsoft Office 2013, AutoCad, Revit/Rhino, Adobe Suites (Illustrator, InDesign and Photoshop) is required • Use professional concepts and apply company policies/procedures to work on problems/issues of mod-erate scope where analysis of situations or data requires a review of a variety of factors • Exercise judgment within defined procedures and practices to determine appropriate action • Work collaboratively with other internal and external project team members • Safeguard highly confidential information

Facilities Planner


Facilities Planner Continued

• Excellent customer service skills required • Effective verbal and written communications skills • Exposure to facility management tools, a plus • Visio, SAP, and Access experience, a plus • Ability to travel as needed To apply: https://www.pcrecruiter.net/pcrbin/reg5.exe?db=lvaPV8D1uBcbJmLJwpwyU%2fooCkUxNrNCJ63pWltSBcb8j5%2fX&id=168923969427205&rid=www%2Eshure%2Ecom

SAVE THE DATE!!!! NI Golf Outing September 15, 2016 Seven Bridges Golf Course Woodridge, IL


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February 2016 Schedule of Events

• February 2—NI IFMA General Meeting

• February 9—NI IFMA Board Meeting

• February 18—IFMA Chicago Meeting

• March 1—NI IFMA General Meeting Aspire in Hillside

• April 5—NI IFMA General Meeting Wight & Company in Darien

• May 26 - IFMA Chicago Golf Outing

• September 15—NI IFMA Golf Outing

Directions to Oakbrook Terrace Tower: From Chicago: Take I-290 west. Keep left to take I-88 towards Aurora. Take the 22nd/Cermak Road exit toward IL-83 north. Keep left to take the ramp toward Oakbrook/Route 83. Stay straight to go onto Spring Rd. Turn right to stay on Spring Road. Take the first left onto Tower Lane.

Northern Illinois IFMA

PO Box 4893

Buffalo Grove, IL 60089-4893

Phone: 847-821-8243

Fax: 847-821-8248

E-mail: [email protected]

To provide exceptional education, networking, ca-

reer development, and leadership opportunities that

support and advance the Facility Management pro-

fession in Northern Illinois.

Sponsorship opportunities are available, please con-

tact our chapter administrator at the e-mail listed to

the left for complete details!

www.ifmani.org

2015—2016 IFMA NI BOARD President

Ann Del Fiacco Trendway Corporation

847-997-5168

Archivist Mike Jurczykowski

Chicago Records Management 847-678-0002

Education Joe McCarthy, CFM

Pareto Building Improvement 708-344-4355

Program Scott Solverson

b2b Konnections 630-991-1749

Vice President Laura Ingram

Ingram Enterprises 847-821-1075

Associate

Hospitality Kevin Tiernan Rose Paving

708-459-5538

Council Liaison

Secretary Brett Ratajczak, FMP

Robert Half

Awards Doug Kettel, CMPP, LEED

AP Schaumburg Park District

847-985-2115

Membership Bob Ditsch

Diebold 630-751-9840

Sustainability Liaison Kevin Boyd, FMP

Chicago Food Depository 773-843-6703

Treasurer Kevin Boyd, CFM, FMP Chicago Food Depository

773-843-6703

Career Services Dianna Rudd

The Rudd Executive Search 847-776-0900

Networking Bill Lewis, CFM Northern Trust 312-451-6716

Webmaster Gerard Zawislak, FMP, SFP

Cummins Allison Corp 847-299-9550 x 6460

Advisor Scott Solverson

b2b Konnections 630-991-1749

Community Services David Biggus

Mimosa Interior Landscape 847-545-1800

Newsletter Jan Wemple

Moore Landscape 847-564-9393

Webmaster Gerard Zawislak, FMP, SFP

Cummins Allison Corp 847-299-9550 x 6460

february 2, 2016—oakbrook terrace tower · suburban office properties including a wide spectrum...

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