Second Harvest North FloridaVolume 12 • Issue 3 • February 2011www.WeNourishHope.org

Happenings

Now that the final numbers are in, 2010 proved to be the biggest year of distribution in Second Harvest’s history: 19,071,637 pounds of food were distributed! That number is an 80% increase over the 10.6 million pounds distributed in 2009 and represents almost 15 million meals distributed to those in need!

The growing distribution is made possible by our fantastic network of partner agencies, and our special thanks goes out to our largest agencies who together distributed almost 3 million pounds last year.

It’s official! 2010 breaks all previous records

“WE STRUGGLE TO MAKE ENDS MEET. I TRY TO FEED MY KIDS FIRST AND ME LAST.” “I WORK WITH CLIENTS WHO DO NOT ALWAYS HAVE ENOUGH FOOD TO EAT. THEY ARE CHILDREN AND MANY TIMES THEY CAN NOT CONCENTRATE ON THEIR STUDIES, BECAUSE THEIR PARENTS DO NOT HAVE ENOUGH FOOD IN THE HOME.” “IT DOESN’T HAPPEN OFTEN [THAT WE HAVE TO USE THE FOOD BANK], ONLY WHEN WORK SLOWS DOWN. WE DO EVERYTHING WE CAN TO AVOID IT.” “WE STRUGGLE TO MAKE ENDS MEET. I TRY TO FEED MY KIDS FIRST AND ME LAST.” “I WORK WITH CLIENTS WHO DO NOT ALWAYS HAVE ENOUGH FOOD TO EAT. THEY ARE CHILDREN AND MANY TIMES THEY CAN NOT CONCENTRATE ON THEIR STUDIES, BECAUSE THEIR PARENTS DO NOT HAVE ENOUGH FOOD IN THE HOME. “IT DOESN’T HAPPEN OFTEN [THAT WE HAVE TO USE THE FOOD BANK], ONLY WHEN WORK SLOWS DOWN. WE DO EVERYTHING WE CAN TO AVOID IT.” “EVERY MONTH A CHURCH, AFFILIATED WITH YOU ALL, BRINGS ME PLENTY OF FOOD. I COULD NEVER SHOW HOW MUCH IT IS APPRECIATED.” “BY THE TIME I PAY BILLS, GET GAS, DIAPERS AND WIPES AND GET BACK AND FORTH TO JACKSONVILLE, I AM OUT OF FUNDS AND STILL HAVE TWO WEEKS LEFT WITH NO FUNDS OR MONEY. THE FOOD

Second HarvestHours of Operation:

Mon.-Thurs. ...........7:15 a.m.-3:30 p.m.Fridays ...........................7:15 a.m.-noon

Reminder:

Document Retention:

All member agencies are required to retain all invoices and Food Bank documentation for at least one full year. For those of you who are USDA agencies distributing TEFAP com-modities, you are required to maintain TEFAP records for the 3 previous years plus the current year.

These requirements are important ele-ments of remaining in compliance and will be reviewed during your annual monitoring visits by agency staff.

Recent News:

SNAP Outreach:

We can help your agency by sending a trained staff member to your site to sit down with clients and complete the food stamp sign-up process with them. All we need to do this is a quiet space with a table and chairs and a wall outlet since we have a completely mobile, electronic sign-up system. We can also help supply you with information and supplies to help you in notifying your clients of what additional assistance is available for them.

For more information, or to schedule a visit, please contact Evelda Ash at 904.517.5563 or via email at EAsh@WeNourishHope.org.

a newsletter for member agencies

Mission, Values and Operations Statement

What do we do?We work to end hunger

in our community.

What are our values?We embody compassion,

fairness and respect.

How do we work?We work collaboratively, openly

and as leaders in our community.

Top 10 Agencies Pounds

1. Salvation Army 590,5342. City Rescue Mission 456,3463. True Light of God in Christ 336,3224. Trinity Rescue Mission 297,0325. HOME Inc. 220,0236. BEAM 206,0077. Christ Church 200,7298. Sulzbacher Center 184,7999. Baker Co. Ministerial Assoc. 182,07910. The Potter’s House 173,137

We can help your agency by sending a trained staff member to your site to sit down with clients and complete the food stamp sign-up process with them. All we need to do this is a quiet space with a table and chairs and a wall outlet since we have a completely mobile, electronic sign-up system. We can also help supply you with information and supplies to help you in notifying your clients of what additional assistance is available for them. For more information, or to schedule a visit, please contact Evelda Ash at 904.517.5563 or via email at EAsh@WeNourishHope.org.

Second Harvest offers SNAP (food stamp) training for agencies to help people in need

In the midst of the incredible growth and change that Second Harvest has experienced during the last few years, having a keen sense of who we are, what we do and why we do it has been invaluable. Each day as we find and move food, we strive to keep our core mission of ending hunger at the center of what we do and to ensure that compassion, fairness and respect inform our decisions. This year as we move forward to face the ever greater challenge of hunger in our communities, I challenge each of you to join with us in keeping these values at the forefront of what we do.

In thinking about what compassion, fairness and respect mean to us on a daily basis, I have put together a list of a few ideas and questions that might help make this all a bit more practical:

1) Consider bringing your team of staff and volunteers together to define what the criteria are for the people you are able to help; the reality is that each of us face limits in what we are able to do and how many people we can serve based on the resources available. Having a clearly defined standard might make it easier for all staff and volunteers to fairly and objectively evaluate clients.

2) Here at Second Harvest we encounter clients in need who have more time than food and who want to help out around the food bank. How can you potentially utilize this kind of volunteer while ensuring that no one feels pressured or obligated to help in exchange for food?

3) A challenge for all of us who serve those in need is the perception of fairness. What can you do to help ensure that everyone who comes to your agency feels like the system is clear, and fair? Some possibilities are to consider setting food aside for volunteers out of sight of the rest of the clients or serving them separately at another time to help with the impression of fairness.

Thank you for all you do each day, for your long hours and selfless dedication to helping the families and individuals who rely on us here in North Florida and for your willingness to grow with us as we strive to do better and maintain a higher standard of compassionate service.

Jim ChynowethDirector of Agenices and Distribution

CONTACT US1502 Jessie Street

Jacksonville, FL 32206Main: 904.353.3663 (FOOD)

Member Agency Information: Jim ChynowethAgencies and Distribution Director904.517.5553, fax 904.358.4281jchynoweth@WeNourishHope.org

Volunteer Information: Jessie Sanders, Volunteer Coordinator904.517.5560jsanders@WeNourishHope.org

To Make Financial Donations: Karen Rieley, VP for Advancement904.730.8281krieley@WeNourishHope.org

uTo learn more, see http://www.WeNourishHope.org/how-to-help.

Second Harvest North Florida1502 Jessie StreetJacksonville, FL 32206WeNourishHope.org

Non-Profit OrgU.S. Postage

PAIDJacksonville, FL

Permit No.1610

Gathering food. Sharing resources. Serving people in need.WeNourishHope.org

“WE STRUGGLE TO MAKE ENDS MEET. I TRY TO FEED MY KIDS FIRST AND ME LAST.” “I WORK WITH CLIENTS WHO DO NOT ALWAYS HAVE ENOUGH FOOD TO EAT. THEY ARE CHILDREN AND MANY TIMES THEY CAN NOT CONCENTRATE ON THEIR STUDIES, BECAUSE THEIR PARENTS DO NOT HAVE ENOUGH FOOD IN THE HOME.” “IT DOESN’T HAPPEN OFTEN [THAT WE HAVE TO USE THE FOOD BANK], ONLY WHEN WORK SLOWS DOWN. WE DO EVERYTHING WE CAN TO AVOID IT.” “WE STRUGGLE TO MAKE ENDS MEET. I TRY TO FEED MY KIDS FIRST AND ME LAST.” “I WORK WITH CLIENTS WHO DO NOT ALWAYS HAVE ENOUGH FOOD TO EAT. THEY ARE CHILDREN AND MANY TIMES THEY CAN NOT CONCENTRATE ON THEIR STUDIES, BECAUSE THEIR PARENTS DO NOT HAVE ENOUGH FOOD IN THE HOME. “IT DOESN’T HAPPEN OFTEN [THAT WE HAVE TO USE THE FOOD BANK], ONLY WHEN WORK SLOWS DOWN. WE DO EVERYTHING WE CAN TO AVOID IT.” “EVERY MONTH A CHURCH, AFFILIATED WITH YOU ALL, BRINGS ME PLENTY OF FOOD. I COULD NEVER SHOW HOW MUCH IT IS

“WE STRUGGLE TO MAKE ENDS MEET. I TRY TO FEED MY KIDS FIRST AND ME LAST.” “I WORK WITH CLIENTS WHO DO NOT ALWAYS HAVE ENOUGH FOOD TO EAT. THEY ARE CHILDREN AND MANY TIMES THEY CAN NOT CONCENTRATE ON THEIR STUDIES, BECAUSE THEIR PARENTS DO NOT HAVE ENOUGH FOOD IN THE HOME.” “IT DOESN’T HAPPEN OFTEN [THAT WE HAVE TO USE THE FOOD BANK], ONLY WHEN WORK SLOWS DOWN. WE DO EVERYTHING WE CAN TO AVOID IT.” “WE STRUGGLE TO MAKE ENDS MEET. I TRY TO FEED MY KIDS FIRST AND ME LAST.” “I WORK WITH CLIENTS WHO DO NOT ALWAYS HAVE ENOUGH FOOD TO EAT. THEY ARE CHILDREN AND MANY TIMES THEY CAN NOT CONCENTRATE ON THEIR STUDIES, BECAUSE THEIR PARENTS DO NOT HAVE ENOUGH FOOD IN THE HOME. “IT DOESN’T HAPPEN OFTEN [THAT WE HAVE TO USE THE FOOD BANK], ONLY WHEN WORK SLOWS DOWN. WE DO EVERYTHING WE CAN TO AVOID IT.” “EVERY MONTH A CHURCH, AFFILIATED WITH YOU ALL, BRINGS ME PLENTY OF FOOD. I COULD NEVER SHOW HOW MUCH IT IS APPRECIATED.” “BY THE TIME I PAY BILLS, GET GAS, DIAPERS AND WIPES AND GET BACK AND FORTH TO JACKSONVILLE, I AM OUT OF FUNDS AND STILL HAVE TWO WEEKS LEFT WITH NO FUNDS OR MONEY. THE FOOD

FROM THE DIRECTOR OF AGENCIES AND DISTRIBUTION: