fcnews2 26 3 5 - congoleum.comflooring, luxury vinyl tile, laminate flooring, parquet and wood...
TRANSCRIPT
floorcoveringnewsvolume 33number 15 I fcnewsnet I the publication more retailers prefer I January 815 2018 I $200
NEWSPAPER
ATLANTAmdashThe SoutheastFlooring Market now in its sec-ond year was held Jan 3-4 atthe Cobb Galleria Centrehere exemplifying theimportance of regionalshows to the independentflooring retailer Attendedby 1069 dealers from 19statesmdasha 52 increasefrom 2017mdashthe marketboasted 65 exhibitorsshowcasing both hard andsoft surfaces
The show was unoffi-cially born to piggyback onShaw and MohawkrsquosSoutheast regionals theonly time in which bothare held in the samevenue In the past smaller sup-pliers would show product invarious meeting roomsthroughout the convention cen-ter and adjoining hotel But last
year trade show companyMarket Maker Events wasasked to come in and organizethe smaller exhibitors in itsown ballroom with Shaw and
Mohawk as the bookends ldquoThe Cobb Galleria came to
us and said lsquoThis has grownpast our ability to manage itrsquordquo
Continued on page 50
I trsquos not every day that someone sails into the sunset after acareer that touched five decades Itrsquos even more rare whenthe person spent all 40 years at the same company But then
again Randy Merritt is a rare breedMerritt on Dec 31 retired as president of Shaw Industries
the only company he has ever known Merritt found his way toDalton in 1977 upon graduating from North Carolina Statewhere he would enter the ldquoreal worldrdquo at Star Finishing the pre-cursor to Shaw Industries He would rise through the ranksfrom product development to the presidency with honestyintegrity and humility as his hallmarks
In his final days in his corner office Merritt sat back andtook a walk down memory lane His final interview at Shawappears on page 20
RANDY MERRITTREFLECTS ON A
40-YEAR CAREER
Southeast Flooring Market
Specialty retailersfind therersquos value in regional show
By Lindsay Baillie
IN THIS ISSUE
Anderson-Tuftex brandto debut at SurfacesPAGE 6
TISE educational program revealedPAGE 12
Bravo series profileGesco GroupPAGE 22
Strength in numbersAligning with retailer distribu-tor or even manufacturergroups could be the answer tosome dealersrsquo woes
PAGE 26
The Southeast Flooring Market had a record 1069 attendees
from 19 states
SPOTLIGHT
Hannover Fairs set to debut Domotex USA in 2019Move extends eventrsquos brand beyond Europe Asia and the Middle East
ers Domotex USA will consist ofexhibition space conferences andeducation along with networkingfunctions and activities DomotexUSA is an extension of DeutscheMessersquos worldwide portfolio offlooring events With theexpansion of the brandDomotex USA aims toleverage the power of theDomotex global portfolioin North America comple-menting the floor coveringshows in HannoverShanghai and Turkey
Ray Bianchi vice presi-dent events and businessdevelopment at HannoverFairs USA said launchingDomotex USA in Atlanta ldquomakesperfect senserdquo because it can offerindustry players across theMidwest Northeast and
Southeast the chance to both visitexhibitors on the show floor andto tour the arearsquos manufacturingfacilities
Dr Andreas Gruchow mem-ber of the management board
Deutsche Messe AG Hannoveradded ldquoMany industry represen-tatives have been asking us foryears to launch the Domotex
CHICAGOmdashHannover Fairs USAis planning to bring DomotexUSA to Americarsquos shores Theevent which will be held at theGeorgia World Congress Centerin Atlanta Feb 28 to March 22019 will be focused on the USresidential flooring industry
According to show organiz-
brand in the North Americanmarket as there has not been aflooring trade fair in the EasternUS that demonstrates the quali-ty and breadth of the worldrsquos lead-ing carpet and flooring show
which is DomotexHannoverrdquo
Itrsquos important to notethe Domotex USA showwill not include ceramictile Instead it will displaythe latest machine-madecarpets wall-to-wall car-peting textile floor cover-ings handmade rugsresilient flooring designflooring luxury vinyl tilelaminate flooring parquet
and wood flooring as well asapplication and installation tech-nologies designed for the residen-tial flooring marketplace
The launch of Domotex USA aims to leverage the power of the Domotex
global brand in North America
Randy Merritt right with Vance Bell Shaw Industriesrsquo CEO
Scan this QR code with yoursmartphone to link to our fea-tured site
2 I January 815 2018 fcnews
LARRY BROWDERchief sales and marketing officer Karndean
Making sure we continue tohave a forward-thinking
aggressive strategy that continues to keep usahead of our competition
DON FINKELLpresidentCEO American OEM
The big question is the impact of tax cutsand a reduced regulatory environmenton the housing market The risk isCongress might not be able to get all ofthese things passedmdashalong with a dis-appointed stock market But I am opti-mistic that the strength of the economy and the pent-
up demand for housing will overcome the dysfunctionin our political system
JEFF FENWICKpresidentCOOTarkett
Keeping our employeesengaged and energizedespecially in the environ-ment we live in today where there is so muchwhite noise Itrsquos tough to keep people focused andengaged in this kind of world For us wersquore reallydisciplined about measuring our employee engage-ment and making sure our folks have a voice
DON MAIERCEO Armstrong Flooring
My biggest concern is also ourgreatest assetmdashour people I believedeeply that it all begins with talent
To support our growth Armstrong Flooring needs toattract develop and retain the highest level of talent ineach and every position I tell my team all the time I do notjust want to have a winning season I want to win the SuperBowl To do this we do not just need a great team we needthe best team I see the most important part of my job is toensure we win this war for talent
TM NUCKOLSpresident Dixie Residential
With the growth in hard surfaces I amconcerned with the replacementcycle of flooring in the futureConsumers will replace their floor-
ing less frequently than they have in the past whichpresents volume and profitability dilemmas for theentire value chain
PAUL MURFINpresidentMohawk resilient
As evolving as the category isitrsquos [about] staying in front ofthe curve so we continue tokeep our product line relevant in the marketplace
MICHAEL RASKINCEO Raskin Industries
Executing all of the ideas that I have andchoosing which ones to go with No mat-ter who you are everyone is spread verythin today the market is moving fast andthe economy is good and I think itrsquosmaking sure everyone is following up and taking care of yourcustomersrsquo needs
DREW HASHVP hard surface product
portfolio Shaw Floors
In laminate the broad range of prod-ucts available within the market can
create misconceptions for this prod-uct category making it increasingly important for manufac-
turers and flooring retailers to be able to effectively commu-nicate the benefits and attributes of each product line
BRAD WILLIAMSVP sales and marketing Boa-Franc (Mirage)
While politics dominated 2016 weather led theway [in 2017] with the most active hurricane
season since 2005 This major flooding cou-pled with heat and dryness on the West
Coast fueled some of the largest fires we have seen Thesecatastrophes will lead to new construction and renovation
seems to put things on hold in the short term
PIET DOSSCHECEO USFloors
How can I continue to lead and edu-cate our industry to not fall into thetrap of commoditization and priceerosion of this exciting new productcategory Composite Core Waterproof Flooring
CHRIS OrsquoCONNORpresidentCOO Congoleum
The industry is changing at an unprece-dented pace Our continued success liesin our ability to stay ahead of the competi-tion by not only understanding the needs of
the market but also by leveraging our nimble size to respond tothose needs faster and more completely than anyone else
DEREK WELBOURNCEO Inhaus
Competition is often themost challenging howeverin the bigger picture I think ithelps keep everyone focusedand ultimately results in cre-
ating better products and service This helps thecategories overall and results in more business foreveryone With new product developments thereis more competition across product categoriesthan ever before
WADE BONDROWSKIdirector US sales Mercier Wood Flooring
Our challenges come fromquantifying what is a hard-wood floor vs importedstained plywood or cheap rotary peeled productsalong with the pricing pressures they bring Theothers are the wood knock-offsmdashLVT WPC ceram-ic etc All have wood lookalikes that are good instyling and design with a lower price But I wonderwhy our industry is so concerned with going to thebasement and trading dollar down per square foot
PAUL REZUKEdirector of sales US Wickham HardwoodFlooring
The market remains strongand most economists believethat barring any unforeseen issues things look solidright through 2019 What concerns me is the uncer-tainty regarding potential trade regulatory restraints
What keepstop executives
awake in 2018
There is no rest for the wicked ormdashit wouldseemmdashfor the flooring executive with so much toconsider How the next big launch will fare in themarket How to keep your talented staff engagedand motivated How best to navigate the digitallandscape Indeed the daily grind can be daunt-ing especially when the decisions you render canhave such great consequences
By Ken Ryan
BOB BALDOCCHIchief marketing officerVP business development Emser
We have 70-plus locations andfive different segments thathave their own sets of chal-lenges I wish I could point toone thing there is still a lotof business out there to becaptured even with thelabor shortage
DARRELL LOCKEVP residential sales
Lexmark Carpet
Industry consolidation As theindustry continues to narrow
consumers and retailers willcontinue to feel the pinch with limited suppliers and
less fashionable selections Consumers will be forcedto settle
JOHN TURNER JRpresident Dal-Tile
The changing environment in retail With theemergence of Floor and Deacutecor or Tile Shop and
with Lowersquos and HomeDepot competing withthose models itrsquos goingto create stress on floor-ing retailers Those whoinvest in well-trainedRSAs will win
2 I January 815 2018 fcnews
LARRY BROWDERchief sales and marketing officer Karndean
Making sure we continue tohave a forward-thinking
aggressive strategy that continues to keep usahead of our competition
DON FINKELLpresidentCEO American OEM
The big question is the impact of tax cutsand a reduced regulatory environmenton the housing market The risk isCongress might not be able to get all ofthese things passedmdashalong with a dis-appointed stock market But I am opti-mistic that the strength of the economy and the pent-
up demand for housing will overcome the dysfunctionin our political system
JEFF FENWICKpresidentCOOTarkett
Keeping our employeesengaged and energizedespecially in the environ-ment we live in today where there is so muchwhite noise Itrsquos tough to keep people focused andengaged in this kind of world For us wersquore reallydisciplined about measuring our employee engage-ment and making sure our folks have a voice
DON MAIERCEO Armstrong Flooring
My biggest concern is also ourgreatest assetmdashour people I believedeeply that it all begins with talent
To support our growth Armstrong Flooring needs toattract develop and retain the highest level of talent ineach and every position I tell my team all the time I do notjust want to have a winning season I want to win the SuperBowl To do this we do not just need a great team we needthe best team I see the most important part of my job is toensure we win this war for talent
TM NUCKOLSpresident Dixie Residential
With the growth in hard surfaces I amconcerned with the replacementcycle of flooring in the futureConsumers will replace their floor-
ing less frequently than they have in the past whichpresents volume and profitability dilemmas for theentire value chain
PAUL MURFINpresidentMohawk resilient
As evolving as the category isitrsquos [about] staying in front ofthe curve so we continue tokeep our product line relevant in the marketplace
MICHAEL RASKINCEO Raskin Industries
Executing all of the ideas that I have andchoosing which ones to go with No mat-ter who you are everyone is spread verythin today the market is moving fast andthe economy is good and I think itrsquosmaking sure everyone is following up and taking care of yourcustomersrsquo needs
DREW HASHVP hard surface product
portfolio Shaw Floors
In laminate the broad range of prod-ucts available within the market can
create misconceptions for this prod-uct category making it increasingly important for manufac-
turers and flooring retailers to be able to effectively commu-nicate the benefits and attributes of each product line
BRAD WILLIAMSVP sales and marketing Boa-Franc (Mirage)
While politics dominated 2016 weather led theway [in 2017] with the most active hurricane
season since 2005 This major flooding cou-pled with heat and dryness on the West
Coast fueled some of the largest fires we have seen Thesecatastrophes will lead to new construction and renovation
seems to put things on hold in the short term
PIET DOSSCHECEO USFloors
How can I continue to lead and edu-cate our industry to not fall into thetrap of commoditization and priceerosion of this exciting new productcategory Composite Core Waterproof Flooring
CHRIS OrsquoCONNORpresidentCOO Congoleum
The industry is changing at an unprece-dented pace Our continued success liesin our ability to stay ahead of the competi-tion by not only understanding the needs of
the market but also by leveraging our nimble size to respond tothose needs faster and more completely than anyone else
DEREK WELBOURNCEO Inhaus
Competition is often themost challenging howeverin the bigger picture I think ithelps keep everyone focusedand ultimately results in cre-
ating better products and service This helps thecategories overall and results in more business foreveryone With new product developments thereis more competition across product categoriesthan ever before
WADE BONDROWSKIdirector US sales Mercier Wood Flooring
Our challenges come fromquantifying what is a hard-wood floor vs importedstained plywood or cheap rotary peeled productsalong with the pricing pressures they bring Theothers are the wood knock-offsmdashLVT WPC ceram-ic etc All have wood lookalikes that are good instyling and design with a lower price But I wonderwhy our industry is so concerned with going to thebasement and trading dollar down per square foot
PAUL REZUKEdirector of sales US Wickham HardwoodFlooring
The market remains strongand most economists believethat barring any unforeseen issues things look solidright through 2019 What concerns me is the uncer-tainty regarding potential trade regulatory restraints
What keepstop executives
awake in 2018
There is no rest for the wicked ormdashit wouldseemmdashfor the flooring executive with so much toconsider How the next big launch will fare in themarket How to keep your talented staff engagedand motivated How best to navigate the digitallandscape Indeed the daily grind can be daunt-ing especially when the decisions you render canhave such great consequences
By Ken Ryan
BOB BALDOCCHIchief marketing officerVP business development Emser
We have 70-plus locations andfive different segments thathave their own sets of chal-lenges I wish I could point toone thing there is still a lotof business out there to becaptured even with thelabor shortage
DARRELL LOCKEVP residential sales
Lexmark Carpet
Industry consolidation As theindustry continues to narrow
consumers and retailers willcontinue to feel the pinch with limited suppliers and
less fashionable selections Consumers will be forcedto settle
JOHN TURNER JRpresident Dal-Tile
The changing environment in retail With theemergence of Floor and Deacutecor or Tile Shop and
with Lowersquos and HomeDepot competing withthose models itrsquos goingto create stress on floor-ing retailers Those whoinvest in well-trainedRSAs will win