fashion industry neuromarketing

23
BY CAMILLE AVENT FASHION INDUSTRY NEUROMARKETING: STRENGTHENING MARKET INTELLIGENCE OPPORTUNITIES

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Page 1: Fashion industry neuromarketing

BY CAMILLE AVENT

FASHION INDUSTRY NEUROMARKETING: STRENGTHENING MARKET INTELLIGENCE

OPPORTUNITIES

Page 2: Fashion industry neuromarketing

INTRODUCTION

Neuromarketing – new tool for the fashion industry to understand buying behavior• Tapping into the unconscious mind• Clearly defining brand attributes• Advanced marketing opportunities for the mass

market

Page 3: Fashion industry neuromarketing

OVERVIEW OF DISCUSSION

Current Practices

Define Consumer Behaviors• Marketing, Fashion

Marketing, Neuromarketing

Structure of Problem• Traditional Marketing

vs. Neuromarketing

Case Study Analysis

Fashion Marketing Survey

& Interview of Neuromarketing

Professionals

Neuromarketing Authors’

Interviews

Restructuring the Fashion Marketing Plan• JC Penney

Page 4: Fashion industry neuromarketing

HOW GREAT LEADERS INSPIRE ACTION• http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html?utm_expid

=166907-21

Page 5: Fashion industry neuromarketing

CONCEPT ANALYSIS

Marketing

Fashion MarketingNeuromarketing

Page 6: Fashion industry neuromarketing

CONSUMER BEHAVIORS

(http://managementation.com/5-stages-of-consumer-buying-decision-process/ 2013)

Page 7: Fashion industry neuromarketing

SUPPLY CHAIN DRIVERS

http://www.mtgl.com/services/upstream-services/supply-chain-compression.htm, 2013

Page 8: Fashion industry neuromarketing

MARKETING PLANMission Statement

Corporate Objectives

Marketing Objective

Marketing Audit

Marketing Strategy

Marketing Plan

Implementation

Evaluation & Control

(Easey, 2002)

Page 9: Fashion industry neuromarketing

“I know half money I spend on advertising is wasted, I just don’t know which half.”

- John Wanamaker

Page 10: Fashion industry neuromarketing

THE GOLDEN CIRCLE

(Lindquist, 2010)

Page 11: Fashion industry neuromarketing

STRUCTURE OF PROBLEM

(Riley, 2012)

Page 12: Fashion industry neuromarketing

NEUROMARKETING ETHICS

I. Core Principles

II. Integrity

III. Credibility

IV. Transparency

V. Consent VI. Privacy

VII. Participant Rights

VIII. Children and Young People

IX. Subcontracting

X. Publication

XI. Commitment

XII. Implementation

Page 13: Fashion industry neuromarketing

APPLIED NEUROMARKETING STUDIES

Neuromarketing Test Technique

Eye Tracking Pixel level eye tracking equipment

Galvanic Skin Response Measures emotional engagement

Electroencephalographic

(EEG)

Sensors measure brain responses to stimuli at

2,000 times a second, across a full brain

Functional Magnetic Resonance Imaging (fMRI) Measures brain activity by evaluating cerebral

blood flow and neuronal activity

Page 14: Fashion industry neuromarketing

BRAIN MAP

(Rob D Young, 2013)

Page 15: Fashion industry neuromarketing

NEUROMARKETING IN THE AUTO INDUSTRY

(Fabrega, 2010)

Page 16: Fashion industry neuromarketing

NEUROMARKETING IN THE FOOD INDUSTRY

• http://vimeo.com/57779652

Page 17: Fashion industry neuromarketing

(Fabrega, 2010)

Page 18: Fashion industry neuromarketing

BASED ON WHAT YOU KNOW ABOUT CONSUMER NEUROMARKETING STRATEGIES, FROM MY RESEARCH, WILL YOU CONSIDER ADAPTING SOME OF THESE PRACTICES?

(Avent, 2013)

Page 19: Fashion industry neuromarketing

LAWS OF DIFFUSION OF INNOVATION

(Rogers, 1995)

Page 20: Fashion industry neuromarketing

“In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.”

-James Cash Penney

Page 21: Fashion industry neuromarketing

Internal Factors Strengths Weaknesses Management Familiar with key factors of JC

Penney core values Stagnant approach to reinventing methods to refresh brand loyalty

Offerings Quality price driven brands and promotions

Brand abandonment because of mid-price place in the market, consumers do not understand differentiation

Marketing Familiarity with traditional family core consumer

Disconnection with younger market who dominate current market share opportunities

Product Development Continuing efforts to ensure quality merchandise

Failure to partner with brands at the right time for the right merchandise

External Factors Opportunities Threats Consumer/Social Secure market, likely to be

stable Everyday Low Price, impedes on perception of current consumer

Competitive Distinctive brand name and product breadth

Loss of core consumer to competitors because the company misdirected marketing communication

Technological Neuromarketing technological breakthroughs enable the company to tap into the actual consumer emotions

Competitors have gained economies in advanced retailing ahead of JC Penney

Economic Consumer income has stabilized; but the ‘best deals’ are still very important to U.S. households

Consumer’s ability have more choice in the market

Page 22: Fashion industry neuromarketing

&

Page 23: Fashion industry neuromarketing

Thank you!!!