factors influencing working and learning

8/11/2019 Factors Influencing Working and Learning

1/18


2/18

Globalization of business, demographicchanges, new technologies and economicchanges are influencing individuals,communities, business and society. Tosurvive companies must address these forces with training.


3/18

GlobalizationNeed for leadershipIncreased value places on intangible assets andhuman capitalFocus on link to business strategyAttracting and retraining talentCustomer service and quality emphasisChanging demographics and diversity of workforce

New technologyHigh-performance models of work sysytemsEconomics


4/18

Entering international markets P & G is targeting feminine hygiene products to new

markets such as Brazil The demands for steel in china, India and brazil is

expected to grow at three tines the U.S. rate.Competition for local management work forceCross cultural training


5/18

The aging workforceUncomfortable working environment createdby the managers

To successfully manage the global economyIdentification new talent and potentialmanagers


6/18

Eg: IKEA, the swedish based home furnishingretailer that has its U.S. head quarters inpennyylvania. One program requires newmanagers to go through a rotation thatinvolves working in every area of the store.Managers are also required to compete in aself-paced, e-learning program thatencourages them to interact with colleagues.


7/18

A companys value includes three types Financial assets ( cash & securities) Physical Assets (Property, plant , equipment) Intangible Assets


8/18

Intangible Assets consists of Human Capital Customer Capital Social Capital Intellectual capital


9/18

Human Capital refers to the sum of theattributes, life experiences, knowledge,inventories, energy and enthusiasm that thecompanys employees invest in their work.

Intellectual capital refers to the codifiesknowledge that exist in a company.Social Capital refers to relationship in thecompany.Customer capital refers to the value ofrelationships with persons or other organizationsoutside the company for accomplishing the goalsof the company.


10/18

A study by ASTDSouthwest Airlines


11/18

Knowledge workersEmpowermentChange

A Learning organization


12/18

The intangible assets and human capital playan important role in a company'scompetitiveness, managers are beginning tosee a more important role for T&D as a

means to support a companys businessstrategy i.e., its plan for meeting broad goalssuch as profitability, market share andquality. Ex: IBM has adopter an on-demand business

strategy that requires the company to more quicklyrespond to customers need and help them do thesame for their clients.


13/18


14/18

Companies customers judge quality andperformance.Customer-driven excellence includesunderstanding what the customer wants andanticipating future needs.


15/18


16/18

Technological advancements


17/18

The following methods increase employeesresponsibility and control is Work teams Cross training Virtual teams


18/18

Work teams involve employees with variousskills who interact to assemble a product orprovide a service.

Cross training refers to training employees in awide range of skills so they can fill any of theroles needed to be performed in a teamVirtual teams refer to teams that are separated

by time, geographical distance, culture and /ororganizational boundaries and that are relyalmost exclusively on technology to interactand complete their projects.

factors influencing working and learning

Documents