fabrizio e alessandro (gummy industries): community design

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Fabrizio Martire & Alessandro MIninno Social Branding Consultant @ Gummy Industries

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Page 1: Fabrizio e Alessandro (Gummy Industries): Community Design

The Digital Culture Hotspot

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 2: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Fabrizio Martire@betone

Alessandro Mininno@alekone

domenica 19 febbraio 12

Page 3: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

CommunityDesign

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Page 4: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

9.30 Community design10.40 Workshop brief12.30 Presentazione output

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Page 5: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

1. Brief2. Brand assessment3. Benchmarking4. Ricerca inspirational5. Brainstorming6. Concept e design del social brand7. Engagement8. Azione9. Monitoring e Feedback Loop

domenica 19 febbraio 12

Page 6: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

BriefCos’è?A cosa fare attenzione?Cosa significa per noi?

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Page 7: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

“Your brand is now public property”

Ellen Petry Leanse, Google PR

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Page 8: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

58%degli utenti Facebook ha schiacciato “Mi piace” sulla pagina di un Brand

42%degli utenti Facebook ha menzionato un brand in uno status updateFonte: aytm.com 2010

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Page 9: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Social brand

Utente

Utente

Utente

Utente

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Page 10: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 11: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 12: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

BrandassessmentCosa c’è online?Chi parla del brand?Com’è il sentiment?

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Page 13: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 14: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 15: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 16: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Benchmarking

Cosa fanno i competitor?Quali sono le best practise?Quali sono i trend più diffusi?

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Page 17: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 18: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Benchmarking dal punto di vista dell’utente

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Page 19: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Ricerca inspirationalQuali sono le idee a cui fare riferimento,anche in altri settori?Dove cerco?

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Page 20: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

MashableSocial media examinerAdAgeEconsultancyFacebook StudioTwitterQuoraSlideshare

domenica 19 febbraio 12

Page 21: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Brainstorming

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Page 22: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Trovare il tono di voce del brand

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Page 23: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

10000+ fan15+ blogpost1000+ player2300+ badge

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Page 24: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 25: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 26: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 27: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Concept e design del social brandA chi puntiamo?Quali obiettivi vogliamo raggiungere?Quali flussi informativi?

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Page 28: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

UtentiInfluencer

Azienda

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Page 29: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 30: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 31: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Engagement

Come prevediamo di coinvolgere gli utenti?Quali contenuti?

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Page 32: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

25.000 fan<10 interazioni

8.000 fan90+ interazioni

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Page 33: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

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Page 34: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Gamification

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Page 35: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 36: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

Azione

Come posizionarsi per la prima volta online?Quali azioni per il brand?È necessario advertising?Possiamo incentivare delle dinamiche virali?

domenica 19 febbraio 12

Page 37: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

$1.07http://www.slideshare.net/retelur/facebook-advertising-performance-by-webtrends-jan11

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Page 38: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

4SSesso

Splatter

Sadomaso

Stronzate

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Page 39: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 40: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!http://www.youtube.com/watch?v=Tt9NBtW4sbAdomenica 19 febbraio 12

Page 41: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!http://www.youtube.com/watch?v=GPlg9ez4L1wdomenica 19 febbraio 12

Page 42: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

MonitoringFeedback loopQuali KPI?Come regoliamo la nostra attività, in base a quello che sta succedendo?

domenica 19 febbraio 12

Page 43: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

domenica 19 febbraio 12

Page 44: Fabrizio e Alessandro (Gummy Industries): Community Design

© Digital Accademia 2012 – All Rights Reserved!

1. Brief2. Brand assessment3. Benchmarking4. Ricerca inspirational5. Brainstorming6. Concept e design del social brand7. Engagement8. Azione9. Monitoring e Feedback Loop

domenica 19 febbraio 12