eye track shop general presentation linked in
DESCRIPTION
Find out why brands such as Google, Facebook, Spotify, General Mills, GNC, Brown and Toland, AOL, Millward Brown, P&G, Landor, H&M, Carat, Nielsen and many more are utilizing EyeTrackShop as an affordable methodology for ad effectiveness testing and usability studies.TRANSCRIPT
PRE-TEST VISUAL PERFORMANCE
1 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
The Worlds First Online Eye Tracking Solution for Webcams
DEVELOPED IN PARTNERSHIP WITH TOBII TECHNOLOGY, THE WORLD LEADER IN EYETRACKING AND EYECONTROL
May 2012 Presented By: Kerry Inserra, VP Client Services
“BRILLIANTLY SIMPLE”
PRE-TEST VISUAL PERFORMANCE
Founded 2009 • Offices in Shanghai, New York, San Francisco, Stockholm • The Worlds First Webcam EyeTracking Solution has been developed in partnership
with Tobii Technology, the World Leader in EyeTracking and Eye Control
BUSINESS MODEL • Online Tool for Measuring Visual Effectiveness for:
– Advertising & Websites – Communications – Packaging – In-Store – And More!
2 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Company Background
PRE-TEST VISUAL PERFORMANCE
PRE-TEST VISUAL PERFORMANCE
WE IDENTIFY WHERE PEOPLE LOOK, FOR HOW LONG AND IN WHAT ORDER
4 2011 © EyeTrackshop, Inc. All Rights Reserved. Confidential and Proprietary
WHAT WE DO
http://www.youtube.com/watch?v=ovLEnoz3Ox8
PRE-TEST VISUAL PERFORMANCE WHY WE ARE UNIQUE
5 2011 © Eyetrackshop, Inc. All Rights Reserved. Confidential and Proprietary
48h Test your Ad work, Pack Design or Website simultaneously in multiple countries
GLOBAL CAPABILITIES ONLINE PANELS QUICK TURNAROUND
No hardware or software is needed, just a regular webcam
Get the amazing results in just a few days, to very affordable prices
Visual Effectiveness
Digital Insights Benchmark Database
PRE-TEST VISUAL PERFORMANCE
Package Design
6 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Online/Display Ads
Advertising
Outdoor
Direct Marketing
Print Ads
PRE-TEST VISUAL PERFORMANCE
7
Website Analysis The Web Visual Report gives a snapshot over how customers interact with your Website.
Statistics below show percentage of respondents that have seen /fixated on each key element and the
total average time spent on each element.
Illustrations show the order in which key elements have been noticed. Thus number
1 is the first object to be noticed, 2 is the second and
so on.
Heat maps are used in eye-
tracking analysis to visualize the most popular areas. The most colorful areas indicates what is
most interesting
Visual Attention Pattern Visual Fixation Order Visual Statistics
2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Opacity
Opacity maps are used in eye-tracking analysis to visualize
what the consumer does NOT see. Sometimes even more valuable that what is seen
PRE-TEST VISUAL PERFORMANCE
8 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
The Media Analysis Tests measures the performance of a specific communication unit. The test provides intuitive results for how the communication works and where it potentially fails, giving valuable information for optimization.
MEDIA ANALYSIS
Web Pages Online Stores Magazine Covers Editorial Spread
DELIVERABLES
VISUAL ATTENTION PATTERN(S) EYETRACKING STATISTICS QUESTIONNAIRE ANSWERS
Heat maps/gaze opacity are used in eye-tracking analysis to visualize the most popular areas. The most colorful areas indicates what is most interesting
The report also show how many have seen different AOI’s in the communication unit, average time to first fixation and average time on these areas
Report gives insights to respondents’ likeability, emotions and intentions etc
PRODUCTS
PRE-TEST VISUAL PERFORMANCE
How do we do it?
9
PRE-TEST VISUAL PERFORMANCE
10 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Respondents receive a mail on their web cam equipped computer…
…and given easy on-screen information and instructions
…we send it to the respondents anywhere in the world 2
3 4
ETS builds mock-up of the page(s) to be tested 1
HOW WE DO IT
PRE-TEST VISUAL PERFORMANCE
11 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
The test ends with a quick questionnaire of 4 questions
6
7 8
5 Respondent are asked to permit ETS access to the web cam…
…and are guided into position with easy on-line tools…
The stimuli is presented on the screen and respondent’s gaze is recorded
HOW WE DO IT
PRE-TEST VISUAL PERFORMANCE
Benefits of EyetrackshopUsability and Media Research
• Brand Li) • Simple but relevant metrics that measure visual ad effec7veness to op7mize and ensure best possible user
experience • Defini7ve consumer insights, rapid turnaround and affordably priced • Assess the alloca7on of visual aBen7on on the screen
– What content catches they eye, in what order and for how long? – What features cause confusion? – How can the crea7ve and/or messaging be improved to beBer support the user and improve results?
• Non-‐invasive (no helmets), natural tes7ng environment increases validity of test results • Differen7ate and dis7nguish empirical findings between men and women (i.e., women more text orientated and
men more icon-‐orientated), varying demographics and geographic data • Using conven7onal methods alone will not disclose origin of problem (i.e., why did they not use the buBon or link?)-‐
eye tracking and click analysis together can dis7nguish between the constructs of percep7on, comprehension and ac7on
• Gaze data reveals where user is paying most/least aBen7on to an area allowing adver7sers to beBer target customer and increase ROI
• Deeper evalua7ons-‐ABen7on and Comprehension = Ac7on • Highly relevant data-‐Reading behavior (scan path), cogni7ve workload, level of aBen7on, viewers entry point and
level of frustra7on will provide useful basis to create beBer spa7al layouts
PRE-TEST VISUAL PERFORMANCE
Top Line Study Results from Comscore (2011) Visibility: 69 percent of the ad impressions were classified as being in-view. The remaining 31 percent were delivered but never seen by a consumer, a likely result of a consumer scrolling past the ad before it loaded or a consumer never scrolling the ad into view. In-view percentages varied by site and ranged from 7 percent to 91 percent. Geographic Validation: An average of 4 percent of ad impressions were delivered outside the desired geography, but individual campaigns ran as high as 15 percent. In many cases, ads were served in markets where the advertised product was not sold, meaning wasted ad spend and sub-optimal effectiveness results. Brand Safety: 72 percent of Charter Study campaigns had at least some ads running next to content deemed “not brand safe” by the advertiser, meaning that the content is classified as objectionable by the brand. This type of unsafe delivery has the potential to damage the brand, creating a difficult situation for all members of the digital advertising ecosystem.
PRE-TEST VISUAL PERFORMANCE
PRE-TEST VISUAL PERFORMANCE
15 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Web Ad
Visual Effectiveness Research-Client Case Study YouTube
October 2011
PRE-TEST VISUAL PERFORMANCE
16 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Report consists of two parts Full page analysis Ad analysis
Visual Effectiveness Research
PRE-TEST VISUAL PERFORMANCE
Less attention
2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
More attention
Visual Attention Pattern Heat map
17
Visual Attention Pattern Opacity
Web Page Analysis
PRE-TEST VISUAL PERFORMANCE
Less attention
18 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
SEEN AOI 40 %
AOI B
More attention
Visual Statistics Web Page
TIME ON AOI 0.4 s
AOI A
83 %
1.0s
D A
C
B
E
F
AOI C
97 %
2.5 s
100 %
AOI E
1.85 s
AOI D
87 %
1.0 s
AOI F
43 %
0.9 s
Benchmark 48 % 82 % 99 % 98 % 55 % 60 %
Benchmark 0.6 s 0.9s 2.8 s 1.99 s 0.9 s 0.8 s
Web Page Analysis
PRE-TEST VISUAL PERFORMANCE
19 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Web Page Fixation Order
Illustration show average time to first fixation. 1 is the area respondents look first at, 2 is the second and so on
1
2
3
4
5
6
0.64 s
1.56 s
1.80 s
2.32 s
3.11 s
6.66 s
Average Time to First Fixation
Illustration show average time to first fixation in seconds
Web Page Analysis
PRE-TEST VISUAL PERFORMANCE
Less attention
2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
SEEN AD
AVERAGE TIME ON AD
TIME TO FIRST FIXATION
61 %
1,02 s
2,72 s
100 %
1,85 s
0,65 s
Benchmark * Result
AD RECALL
BRAND RECALL
31 %
58 %
60 %
97 %
Eye Tracking
Benchmark * Result Questionnaire
-out of those who saw the ad
-out of those who saw the ad
More attention
Statistics For Ad Visual Attention Pattern
* Benchmark, see method.
20
Ad Analysis
PRE-TEST VISUAL PERFORMANCE
2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
SEEN LOGOTYPE
AVERAGE FOCUS ON LOGOTYPE
18 %
12 %
3 %
1 %
Benchmark * Result Logotype
Statistics Areas Of Interest
* Benchmark, see method.
SEEN MESSAGE
AVERAGE FOCUS ON MESSAGE
42 %
49 %
43 %
18 %
Benchmark * Result Message
SEEN PICTURE
AVERAGE FOCUS ON PICTURE
42 %
38 %
100 %
68 %
Benchmark * Result Picture
21
Ad Fixation Order
Illustration show average time to first fixation. 1 is the area respondents look first at, 2 is the second and so on
1
LOGO
MESSAGE
MESSAGE
PICTURE
3
2 4
5
Ad Analysis
PRE-TEST VISUAL PERFORMANCE
2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
I have bought it before and will do so again
I have bought it before but will not do so again
I have not bought it before but will definitely do so
I have not bought it before but might do so
I have not bought it before and will not do so
Benchmark * Result
25 %
7 %
6 %
73 %
13 %
0 %
31 % 10 %
40 % 3 %
Benchmark * Result
Yes, in a positive way
Yes, in a negative way
No
24 %
7 %
71 %
27 %
0 %
73 %
Non buyers Buyers
Intention (What is your relation to the product/
service in this ad
Opinion (Have you changed your opinion about the
advertiser after seeing this ad)
* Benchmark, see method. * Benchmark, see method.
Relationship to content Opinion change
22
Ad Analysis
PRE-TEST VISUAL PERFORMANCE
Respondents are recruited from web panels and represents the target group. Respondents are rewarded for their participation by the panel company.
In the survey respondents are asked permission to access their web camera. Thereafter the respondents eye/web camera is calibrated. During the test the respondents gaze is tracked through the web camera.
Stimuli are shown at the respondents computer screen and respondents looks at them spontaneously. Stimuli are followed by an questionnaire where respondents answers by clicking in their answer.
Eye Tracking – in the respondents own environment Stimuli – shown on the respondents computer Sample – through panel exchange companies
2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Study details Media:
Advertiser:
Stimuli time:
Benchmark category:
Benchmark amount:
Research date:
No participants:
Method
Youtube
McDonalds
10,00 s
272
2011-09-22
SubChannel: Web Ad Search
Age
-18
19-24
25-34
35-49
50+
Male
Female
Gender
9 %
20 %
30 %
31 %
10 %
47 %
53 %
23
30
Methodology
PRE-TEST VISUAL PERFORMANCE
2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Web Ad
24
Visual Effectiveness Research Spotify
November 2011
PRE-TEST VISUAL PERFORMANCE
25 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
The report consists of two parts Spotify without Facebook ad Spotify with Facebook ad
Visual Effectiveness Research
PRE-TEST VISUAL PERFORMANCE
Less attention
26 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
SEEN AOI 79 %
AOI B
More attention
Visual Statistics Web Page
TIME ON AOI 1.3 s
AOI A
64 %
0.63 s
D A
C
B
E
AOI C
0 %
0 s
64 %
AOI E
1.84 s
AOI D
71 %
0.6 s
Web Page Analysis
PRE-TEST VISUAL PERFORMANCE
27 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Web Page Fixation Order
Illustration show average time to first fixation. 1 is the area respondents look first at, 2 is the second and so on
1
2
3
4
5
Average Time to First Fixation
Illustration show average time to first fixation in seconds
Web Page Analysis
3.68 s
4.27 s
0 s
2.86 s
3.98 s
PRE-TEST VISUAL PERFORMANCE
Less attention
28 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
SEEN AOI 33 %
AOI B
More attention
Visual Statistics Web Page
TIME ON AOI 1.61 s
AOI A
60 %
0.23 s
D A
C
B
F
AOI C
0 %
0 s
40 %
AOI E
1.28 s
AOI D
7 %
0.13 s
Web Page Analysis
AOI F
13 %
0.12 s
E
PRE-TEST VISUAL PERFORMANCE
29 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Web Page Fixation Order
Illustration show average time to first fixation. 1 is the area respondents look first at, 2 is the second and so on
4
5
Average Time to First Fixation
Illustration show average time to first fixation in seconds
Web Page Analysis
2.98 s
2.05 s
0 s
0.69 s
1.54 s 3
0.10 s 1
2 6
PRE-TEST VISUAL PERFORMANCE
Less attention
30 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
More attention
Visual Attention Pattern
* Benchmark, see method.
Ad Analysis
Less attention More attention
Visual Attention Pattern Without Facebook ad With Facebook ad
PRE-TEST VISUAL PERFORMANCE
31 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Visual Statistics Bottom Ad
Web Page Analysis
SEEN AD
AVERAGE TIME ON AD
TIME TO FIRST FIXATION
51 %
0.85 s
4.92 s
43 %
0.99 s
17.8 s
Benchmark * Result Eye Tracking
-out of those who saw the ad
-out of those who saw the ad
SEEN AD
AVERAGE TIME ON AD
TIME TO FIRST FIXATION
51 %
0.85 s
4.92 s
47 %
1.06 s
28.6 s
Benchmark * Result
-out of those who saw the ad
-out of those who saw the ad
PRE-TEST VISUAL PERFORMANCE
32 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Visual Statistics Bottom Ad
Web Page Analysis
SEEN AD
AVERAGE TIME ON AD
TIME TO FIRST FIXATION
7 %
0.19 s
21.12 s
Benchmark * Result Eye Tracking
-out of those who saw the ad
-out of those who saw the ad
SEEN AD
AVERAGE TIME ON AD
TIME TO FIRST FIXATION
13 %
1.3 s
18.25 s
Benchmark * Result
-out of those who saw the ad
-out of those who saw the ad
51 %
0.85 s
4.92 s
51 %
0.85 s
4.92 s
PRE-TEST VISUAL PERFORMANCE
33 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
How do you experience the banner commercials on Spotify?
* Benchmark, see method. * Benchmark, see method.
Ad Analysis
7%
29%
58%
7%
0% 7%
23%
48%
13%
10%
How do you experience the audio commercials on Spotify?
Very good
Good
Neither good nor bad
Bad Very bad (0%)
Very good
Good
Neither good nor bad
Bad Very bad
PRE-TEST VISUAL PERFORMANCE
34 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Where do you usually use Spotify?
How often do you use Spotify?
* Benchmark, see method. * Benchmark, see method.
Ad Analysis
68%
16%
13%
3% 0%
71% 29%
At home Somewhere else
Less than once a month (0%)
On a daily basis
3-‐4 7mes a week
Once a week Once a month
PRE-TEST VISUAL PERFORMANCE
Respondents are recruited from web panels and represents the target group. Respondents are rewarded for their participation by the panel company.
In the survey respondents are asked permission to access their web camera. Thereafter the respondents eye/web camera is calibrated. During the test the respondents gaze is tracked through the web camera.
Stimuli are shown at the respondents computer screen and respondents looks at them spontaneously. Stimuli are followed by an questionnaire where respondents answers by clicking in their answer.
Eye Tracking – in the respondents own environment Stimuli – shown on the respondents computer Sample – through panel exchange companies
2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Study details
Media:
Benchmark category:
Benchmark amount:
Research date:
No. participants:
Method
Spotify
272
2011-11-30
SubChannel: Web Ad Social Media
Age
-18
19-24
25-34
35-49
50+
Male
Female
Gender
12 %
25 %
22 %
28 %
13 %
48 %
52 %
35
31
Methodology
PRE-TEST VISUAL PERFORMANCE
Which Products do you have in mind? We test video, print, direct mail, banner ads, websites, landing pages, outdoor, product packaging, consumer insights, shopper insights and
usability testing.
36 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
Questions?
PRE-TEST VISUAL PERFORMANCE
37 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary
CONTACT
Kerry Inserra-Vice-President, Client Services, West Coast
Email [email protected] or call 925-285-1857
NEXT STEPS: Call or email for more info on launching a Pilot Project or I’d be happy to answer any questions you may have.
Thank you for your time!