eye track shop general presentation linked in

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VISUAL PERFORMANCE 1 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary The Worlds First Online Eye Tracking Solution for Webcams DEVELOPED IN PARTNERSHIP WITH TOBII TECHNOLOGY, THE WORLD LEADER IN EYETRACKING AND EYECONTROL May 2012 Presented By: Kerry Inserra, VP Client Services [email protected] “BRILLIANTLY SIMPLE”

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Find out why brands such as Google, Facebook, Spotify, General Mills, GNC, Brown and Toland, AOL, Millward Brown, P&G, Landor, H&M, Carat, Nielsen and many more are utilizing EyeTrackShop as an affordable methodology for ad effectiveness testing and usability studies.

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Page 1: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

1 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

The Worlds First Online Eye Tracking Solution for Webcams

DEVELOPED IN PARTNERSHIP WITH TOBII TECHNOLOGY, THE WORLD LEADER IN EYETRACKING AND EYECONTROL

May 2012 Presented By: Kerry Inserra, VP Client Services

[email protected]

“BRILLIANTLY SIMPLE”

Page 2: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Founded 2009 •  Offices in Shanghai, New York, San Francisco, Stockholm •  The Worlds First Webcam EyeTracking Solution has been developed in partnership

with Tobii Technology, the World Leader in EyeTracking and Eye Control

BUSINESS MODEL •  Online Tool for Measuring Visual Effectiveness for:

–  Advertising & Websites –  Communications –  Packaging –  In-Store –  And More!

2 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Company Background

Page 3: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Page 4: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

WE IDENTIFY WHERE PEOPLE LOOK, FOR HOW LONG AND IN WHAT ORDER

4 2011 © EyeTrackshop, Inc. All Rights Reserved. Confidential and Proprietary

WHAT WE DO

http://www.youtube.com/watch?v=ovLEnoz3Ox8

Page 5: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE WHY WE ARE UNIQUE

5 2011 © Eyetrackshop, Inc. All Rights Reserved. Confidential and Proprietary

48h Test your Ad work, Pack Design or Website simultaneously in multiple countries

GLOBAL CAPABILITIES ONLINE PANELS QUICK TURNAROUND

No hardware or software is needed, just a regular webcam

Get the amazing results in just a few days, to very affordable prices

Visual Effectiveness

Digital Insights Benchmark Database

Page 6: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Package Design

6 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Online/Display Ads

Advertising

Outdoor

Direct Marketing

Print Ads

Page 7: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

7

Website Analysis The Web Visual Report gives a snapshot over how customers interact with your Website.

Statistics below show percentage of respondents that have seen /fixated on each key element and the

total average time spent on each element.

Illustrations show the order in which key elements have been noticed. Thus number

1 is the first object to be noticed, 2 is the second and

so on.

Heat maps are used in eye-

tracking analysis to visualize the most popular areas. The most colorful areas indicates what is

most interesting

Visual Attention Pattern Visual Fixation Order Visual Statistics

2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Opacity

Opacity maps are used in eye-tracking analysis to visualize

what the consumer does NOT see. Sometimes even more valuable that what is seen

Page 8: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

8 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

The Media Analysis Tests measures the performance of a specific communication unit. The test provides intuitive results for how the communication works and where it potentially fails, giving valuable information for optimization.

MEDIA ANALYSIS

Web Pages Online Stores Magazine Covers Editorial Spread

DELIVERABLES

VISUAL ATTENTION PATTERN(S) EYETRACKING STATISTICS QUESTIONNAIRE ANSWERS

Heat maps/gaze opacity are used in eye-tracking analysis to visualize the most popular areas. The most colorful areas indicates what is most interesting

The report also show how many have seen different AOI’s in the communication unit, average time to first fixation and average time on these areas

Report gives insights to respondents’ likeability, emotions and intentions etc

PRODUCTS

Page 9: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

How do we do it?

9

Page 10: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

10 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Respondents receive a mail on their web cam equipped computer…

…and given easy on-screen information and instructions

…we send it to the respondents anywhere in the world 2

3 4

ETS builds mock-up of the page(s) to be tested 1

HOW WE DO IT

Page 11: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

11 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

The test ends with a quick questionnaire of 4 questions

6

7 8

5 Respondent are asked to permit ETS access to the web cam…

…and are guided into position with easy on-line tools…

The stimuli is presented on the screen and respondent’s gaze is recorded

HOW WE DO IT

Page 12: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Benefits of EyetrackshopUsability and Media Research  

•  Brand  Li)    •  Simple  but  relevant  metrics  that  measure  visual  ad  effec7veness  to  op7mize  and  ensure  best  possible  user  

experience  •  Defini7ve  consumer  insights,  rapid  turnaround  and  affordably  priced  •  Assess  the  alloca7on  of  visual  aBen7on  on  the  screen  

–  What  content  catches  they  eye,  in  what  order  and  for  how  long?  –  What  features  cause  confusion?  –  How  can  the  crea7ve  and/or  messaging  be  improved  to  beBer  support  the  user  and  improve  results?  

•  Non-­‐invasive  (no  helmets),  natural  tes7ng  environment  increases  validity  of  test  results    •  Differen7ate  and  dis7nguish  empirical  findings  between  men  and  women  (i.e.,  women  more  text  orientated  and  

men  more  icon-­‐orientated),  varying  demographics  and  geographic  data    •  Using  conven7onal  methods  alone  will  not  disclose  origin  of  problem  (i.e.,  why  did  they  not  use  the  buBon  or  link?)-­‐

eye  tracking  and  click  analysis  together  can  dis7nguish  between  the  constructs  of  percep7on,  comprehension  and  ac7on  

•  Gaze  data  reveals  where  user  is  paying  most/least  aBen7on  to  an  area  allowing  adver7sers  to  beBer  target  customer  and  increase  ROI  

•  Deeper  evalua7ons-­‐ABen7on  and  Comprehension  =  Ac7on  •  Highly  relevant  data-­‐Reading  behavior  (scan  path),  cogni7ve  workload,  level  of  aBen7on,  viewers  entry  point  and  

level  of  frustra7on  will  provide  useful  basis  to  create  beBer  spa7al  layouts  

Page 13: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Top  Line  Study  Results  from  Comscore  (2011)   Visibility: 69 percent of the ad impressions were classified as being in-view. The remaining 31 percent were delivered but never seen by a consumer, a likely result of a consumer scrolling past the ad before it loaded or a consumer never scrolling the ad into view. In-view percentages varied by site and ranged from 7 percent to 91 percent. Geographic Validation: An average of 4 percent of ad impressions were delivered outside the desired geography, but individual campaigns ran as high as 15 percent. In many cases, ads were served in markets where the advertised product was not sold, meaning wasted ad spend and sub-optimal effectiveness results. Brand Safety: 72 percent of Charter Study campaigns had at least some ads running next to content deemed “not brand safe” by the advertiser, meaning that the content is classified as objectionable by the brand. This type of unsafe delivery has the potential to damage the brand, creating a difficult situation for all members of the digital advertising ecosystem.

Page 14: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Page 15: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

15 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Web Ad

Visual Effectiveness Research-Client Case Study YouTube

October 2011

Page 16: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

16 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Report consists of two parts Full page analysis Ad analysis

Visual Effectiveness Research

Page 17: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Less attention

2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

More attention

Visual Attention Pattern Heat map

17

Visual Attention Pattern Opacity

Web Page Analysis

Page 18: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Less attention

18 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

SEEN AOI 40 %

AOI B

More attention

Visual Statistics Web Page

TIME ON AOI 0.4 s

AOI A

83 %

1.0s

D A

C

B

E

F

AOI C

97 %

2.5 s

100 %

AOI E

1.85 s

AOI D

87 %

1.0 s

AOI F

43 %

0.9 s

Benchmark 48 % 82 % 99 % 98 % 55 % 60 %

Benchmark 0.6 s 0.9s 2.8 s 1.99 s 0.9 s 0.8 s

Web Page Analysis

Page 19: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

19 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Web Page Fixation Order

Illustration show average time to first fixation. 1 is the area respondents look first at, 2 is the second and so on

1

2

3

4

5

6

0.64 s

1.56 s

1.80 s

2.32 s

3.11 s

6.66 s

Average Time to First Fixation

Illustration show average time to first fixation in seconds

Web Page Analysis

Page 20: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Less attention

2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

SEEN AD

AVERAGE TIME ON AD

TIME TO FIRST FIXATION

61 %

1,02 s

2,72 s

100 %

1,85 s

0,65 s

Benchmark * Result

AD RECALL

BRAND RECALL

31 %

58 %

60 %

97 %

Eye Tracking

Benchmark * Result Questionnaire

-out of those who saw the ad

-out of those who saw the ad

More attention

Statistics For Ad Visual Attention Pattern

* Benchmark, see method.

20

Ad Analysis

Page 21: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

SEEN LOGOTYPE

AVERAGE FOCUS ON LOGOTYPE

18 %

12 %

3 %

1 %

Benchmark * Result Logotype

Statistics Areas Of Interest

* Benchmark, see method.

SEEN MESSAGE

AVERAGE FOCUS ON MESSAGE

42 %

49 %

43 %

18 %

Benchmark * Result Message

SEEN PICTURE

AVERAGE FOCUS ON PICTURE

42 %

38 %

100 %

68 %

Benchmark * Result Picture

21

Ad Fixation Order

Illustration show average time to first fixation. 1 is the area respondents look first at, 2 is the second and so on

1

LOGO

MESSAGE

MESSAGE

PICTURE

3

2 4

5

Ad Analysis

Page 22: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

I have bought it before and will do so again

I have bought it before but will not do so again

I have not bought it before but will definitely do so

I have not bought it before but might do so

I have not bought it before and will not do so

Benchmark * Result

25 %

7 %

6 %

73 %

13 %

0 %

31 % 10 %

40 % 3 %

Benchmark * Result

Yes, in a positive way

Yes, in a negative way

No

24 %

7 %

71 %

27 %

0 %

73 %

Non buyers Buyers

Intention (What is your relation to the product/

service in this ad

Opinion (Have you changed your opinion about the

advertiser after seeing this ad)

* Benchmark, see method. * Benchmark, see method.

Relationship to content Opinion change

22

Ad Analysis

Page 23: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Respondents are recruited from web panels and represents the target group. Respondents are rewarded for their participation by the panel company.

In the survey respondents are asked permission to access their web camera. Thereafter the respondents eye/web camera is calibrated. During the test the respondents gaze is tracked through the web camera.

Stimuli are shown at the respondents computer screen and respondents looks at them spontaneously. Stimuli are followed by an questionnaire where respondents answers by clicking in their answer.

Eye Tracking – in the respondents own environment Stimuli – shown on the respondents computer Sample – through panel exchange companies

2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Study details Media:

Advertiser:

Stimuli time:

Benchmark category:

Benchmark amount:

Research date:

No participants:

Method

Youtube

McDonalds

10,00 s

272

2011-09-22

SubChannel: Web Ad Search

Age

-18

19-24

25-34

35-49

50+

Male

Female

Gender

9 %

20 %

30 %

31 %

10 %

47 %

53 %

23

30

Methodology

Page 24: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Web Ad

24

Visual Effectiveness Research Spotify

November 2011

Page 25: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

25 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

The report consists of two parts Spotify without Facebook ad Spotify with Facebook ad

Visual Effectiveness Research

Page 26: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Less attention

26 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

SEEN AOI 79 %

AOI B

More attention

Visual Statistics Web Page

TIME ON AOI 1.3 s

AOI A

64 %

0.63 s

D A

C

B

E

AOI C

0 %

0 s

64 %

AOI E

1.84 s

AOI D

71 %

0.6 s

Web Page Analysis

Page 27: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

27 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Web Page Fixation Order

Illustration show average time to first fixation. 1 is the area respondents look first at, 2 is the second and so on

1

2

3

4

5

Average Time to First Fixation

Illustration show average time to first fixation in seconds

Web Page Analysis

3.68 s

4.27 s

0 s

2.86 s

3.98 s

Page 28: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Less attention

28 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

SEEN AOI 33 %

AOI B

More attention

Visual Statistics Web Page

TIME ON AOI 1.61 s

AOI A

60 %

0.23 s

D A

C

B

F

AOI C

0 %

0 s

40 %

AOI E

1.28 s

AOI D

7 %

0.13 s

Web Page Analysis

AOI F

13 %

0.12 s

E

Page 29: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

29 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Web Page Fixation Order

Illustration show average time to first fixation. 1 is the area respondents look first at, 2 is the second and so on

4

5

Average Time to First Fixation

Illustration show average time to first fixation in seconds

Web Page Analysis

2.98 s

2.05 s

0 s

0.69 s

1.54 s 3

0.10 s 1

2 6

Page 30: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Less attention

30 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

More attention

Visual Attention Pattern

* Benchmark, see method.

Ad Analysis

Less attention More attention

Visual Attention Pattern Without Facebook ad With Facebook ad

Page 31: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

31 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Visual Statistics Bottom Ad

Web Page Analysis

SEEN AD

AVERAGE TIME ON AD

TIME TO FIRST FIXATION

51 %

0.85 s

4.92 s

43 %

0.99 s

17.8 s

Benchmark * Result Eye Tracking

-out of those who saw the ad

-out of those who saw the ad

SEEN AD

AVERAGE TIME ON AD

TIME TO FIRST FIXATION

51 %

0.85 s

4.92 s

47 %

1.06 s

28.6 s

Benchmark * Result

-out of those who saw the ad

-out of those who saw the ad

Page 32: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

32 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Visual Statistics Bottom Ad

Web Page Analysis

SEEN AD

AVERAGE TIME ON AD

TIME TO FIRST FIXATION

7 %

0.19 s

21.12 s

Benchmark * Result Eye Tracking

-out of those who saw the ad

-out of those who saw the ad

SEEN AD

AVERAGE TIME ON AD

TIME TO FIRST FIXATION

13 %

1.3 s

18.25 s

Benchmark * Result

-out of those who saw the ad

-out of those who saw the ad

51 %

0.85 s

4.92 s

51 %

0.85 s

4.92 s

Page 33: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

33 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

How do you experience the banner commercials on Spotify?

* Benchmark, see method. * Benchmark, see method.

Ad Analysis

7%  

29%  

58%  

7%  

0%  7%  

23%  

48%  

13%  

10%  

How do you experience the audio commercials on Spotify?

Very  good  

Good  

Neither  good  nor  bad  

Bad   Very  bad  (0%)        

Very  good  

Good  

Neither  good  nor  bad  

Bad   Very  bad        

Page 34: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

34 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Where do you usually use Spotify?

How often do you use Spotify?

* Benchmark, see method. * Benchmark, see method.

Ad Analysis

68%  

16%  

13%  

3%  0%  

71% 29%

At home Somewhere else

Less  than  once  a  month  (0%)  

On  a  daily  basis  

3-­‐4    7mes  a  week  

Once    a  week   Once  a  month        

Page 35: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Respondents are recruited from web panels and represents the target group. Respondents are rewarded for their participation by the panel company.

In the survey respondents are asked permission to access their web camera. Thereafter the respondents eye/web camera is calibrated. During the test the respondents gaze is tracked through the web camera.

Stimuli are shown at the respondents computer screen and respondents looks at them spontaneously. Stimuli are followed by an questionnaire where respondents answers by clicking in their answer.

Eye Tracking – in the respondents own environment Stimuli – shown on the respondents computer Sample – through panel exchange companies

2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Study details

Media:

Benchmark category:

Benchmark amount:

Research date:

No. participants:

Method

Spotify

272

2011-11-30

SubChannel: Web Ad Social Media

Age

-18

19-24

25-34

35-49

50+

Male

Female

Gender

12 %

25 %

22 %

28 %

13 %

48 %

52 %

35

31

Methodology

Page 36: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

Which Products do you have in mind? We test video, print, direct mail, banner ads, websites, landing pages, outdoor, product packaging, consumer insights, shopper insights and

usability testing.

36 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

Questions?

Page 37: Eye Track Shop General Presentation Linked In

PRE-TEST VISUAL PERFORMANCE

37 2011 © EyeTrackShop, Inc. All Rights Reserved. Confidential and Proprietary

   

CONTACT  

Kerry Inserra-Vice-President, Client Services, West Coast

Email [email protected] or call 925-285-1857  

NEXT STEPS: Call or email for more info on launching a Pilot Project or I’d be happy to answer any questions you may have.  

Thank you for your time!