excursions unlimited (marketing plan)

Upload: moeed-khan

Post on 03-Apr-2018

217 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    1/55

    EXCURSIONS UNLIMITED (Pvt) liMARKETING PLAN

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    2/55

    ''Current Situation''

    Consumer Analysis:by Waleed Zafar

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    3/55

    Customer Needs -Building products consumers are looking for low maintenan

    quality, and long lasting equipment. We want materials thawithstand the weathering of all climates, and fits successfuany weather. We are also looking for the service to be readiavailable and to the people who sell the service to have someducation on the subject. The need for the adventure at a gin composite is also key they are not necessarily looking forbut they do want comparable pricing to other skydiving firm

    the market. Lastly they also want us to take a guarantee of matter the market the need for services like skydiving due tdepression tension and because of this fast moving life.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    4/55

    Current/Potential Customers -

    Mainly sportsmen of any age because they are more energetiadrenaline rush lovers. Youngsters who love adventurosports like hiking , scuba-diving etc .Basically people rangifrom 21 to 50 is our targetted customer age. with an average high income because the skydiving sport is not a cheap one.

    We would like to break into the market of other adventuro

    sports like scuba diving, hiking , bungee jumping etc.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    5/55

    Market Research -

    We are going to use a multiple target market approach becau

    with skydiving we can also target students who are in univer. Office personnel who want some excitement in their lives.Reaching out not only to domestic markets but also beingavailable and progressive and pushing out productsinternationally.

    We are going to target ages 21 and over, with a college degree, amedian income of 55,000 or more annually. If the household is a fnot just a couple or single person than the income will need to be

    75,000. The best way to glean this information will be to start with qualita

    research with the sportsmen to see where they go for some adrerush. Will also want to check with the sportsmen on what will mause of this service easiest for them if they wanted to apply itthemselves.

    Lastly some secondary research should be done on the internetlooking at certain websites to see what people advertise and howservices we make can fit into their selling strategy.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    6/55

    Maslows hierarchy of needs andskydiving :

    Abraham Maslow explained why people are driven byparticular needs at particular times. He questioned why oneperson spends much time and energy on personal safety andanother person on gaining the esteem of others. Maslowthought that human needs are arranged in a hierarchy, fromthe most pressing to the least pressing. In his model lower-leveneeds such as psychological requirements and safety must besatisfied before higher-level needs such as self-actualizationare pursued. According to this hierarchical model, when a needis mostly satisfied it no longer motivates and the next higher

    need takes its place. Extreme sport experience does involve anintense fear. However, rather than let the influence of fear takecontrol of the situation the extreme sport participant continuesto undertake their chosen sport. That is extreme sportparticipants face these intense fears, accept that control of thefuture is not always possible and move through these fears toundertake an action. It would seem that by taking this actiondespite the intense fears a person moves towards a greater

    understanding of self (Brymer, 2005).

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    7/55

    Thus, skydiving sport stands on the top of the needs pyramid as it is related toboth esteem needs and self-actualization. And according to this hierarchy, theneed for enriching experiences is the last in the list of the human needs to satiwhich makes the marketing of skydiving more complicated.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    8/55

    Thus, skydiving sport stands on the top of the needs pyramid as it is relato both esteem needs and self-actualization. And according to thishierarchy, the need for enriching experiences is the last in the list of thehuman needs to satisfy, which makes the marketing of skydiving more

    complicated.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    9/55

    Current Situation - Market AnalyBy Muhammed Nabeel Ashra

    http://en.wikipedia.org/wiki/Industry_or_market_researchhttp://en.wikipedia.org/wiki/Industry_or_market_research
  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    10/55

    Market Size And Estimated Market

    TOTAL POPULATION: 15,386,364 (2010)

    Formula for market share: Total population x Age% x Income% x Education % x O

    Total market

    15386364 x 66.75% x 21.56% x 18.149% x 75954 persons

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    11/55

    Characteristics and Different VariableTarget Market:

    DEMOGRAPHIC VARIABLES: Age: Adults aged 18-45

    Gender: Both male and female

    Race/Ethnicity: There are not any restrict

    any race. Income: People belonging upper middl

    upper class

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    12/55

    PSYCHOGRAPHIC VARIABLES

    Personality: Who are in need to boost upenergy levels.

    Lifestyle: Upper middle and upper class

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    13/55

    BEHAVIORAL VARIABLES:

    Benefits sought: coupons such as for 1discounts on a group of 5

    Brand Loyalty: By offering a soothing cooperative environment.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    14/55

    MARKET SEGMENTATION

    Two target market segments

    Sports clubs:

    Individuals:

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    15/55

    INDUSTRY BACKGROUND

    There are no companies in Pakistan that

    providing skydiving.

    We will be the first one to introduce skydi

    business in Pakistan specifically in Karac

    We will be the first one to create an indus

    This will open opportunities for many othe

    interested entrepreneurs to join this indus

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    16/55

    Porters Five Forces:

    Buyer power high

    Supplier power high

    Threat of substitute products or services

    Threat of new entrants low

    Rivalry among existing competitors Low

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    17/55

    COMPETETIVE ANALYS

    There is no existing business that is simil

    service so it could be said that there are ncompetitors.

    There are few sports such as Scuba-Divin

    other.

    These businesses are way behind in termexcitement etc.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    18/55

    COMPANY ANALYSISMuhammad Nabeel Ashraf

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    19/55

    COMPANY ANALYSIS

    OBJECTIVES

    Excursions Unlimited (private) limitedas a brand that will keep into consideratio

    dignity and respect of all its stakeholders

    the obvious objective of profit maximizatio

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    20/55

    VISION STATEMENT

    Rewarded with a smile by exceeding your expectat

    MISSION STATEMENT

    To provide the customers with the highest quality oadventure. We exist to attract and maintain customers.

    adhere to this maxim, everything else will fall into pl

    SLOGAN

    Discover your dreams

    OUR LOGO

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    21/55

    CORPORATE OBJECTIVES

    Having trained, committed and loyal staff.

    Importing air plane and parachute that help in pr

    right secure package.

    Making agreement with sports clubs and sports

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    22/55

    FINANCIAL OBJECTIVES:

    A double digit growth rate for each future year.

    A reduction of fixed overhead through disciplined g

    Continue to decrease the variable costs associate

    production of trips.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    23/55

    MARKETING OBJECTIVES:

    Maintain positive, steady growth each quarter.

    Gaining feedback from the customers so as to

    them much better value.

    Experience a growth in new customers who ar

    long-term customers.

    To be recognized as the premier high-end hardtrip provider.

    To make profit.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    24/55

    LONG TERM OBJECTIVE:

    To become the premier and pioneer skydiving

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    25/55

    SWOT ANALYSISMuhammad Moeed Kha

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    26/55

    INTERNAL STRENGTHS

    Excursions Unlimited (private) limited is the

    organized business in its related industry. Excursions Unlimited (private) limited is an

    for family bonding where they create a memory

    family and friends.

    Employees and staff members are hardworking

    their duties.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    27/55

    INTERNAL WEAKNESSES

    Our staff and trainers have no experience of tra

    Karachi as we have newly opened the business Safety concerns about our service.

    Limited investment from partners.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    28/55

    EXTERNAL OPPURTUNITIES

    Joint ventures with other skydiving companies t

    international market. Expanding in other cities like Islamabad and m

    northern areas of Pakistan. Market research ca

    for localization and to cater to these markets ac

    their culture and tastes.

    Marketing of existing service in current and new

    Difficult entry of new competitors.

    Ideal climate of Karachi for outdoor activities

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    29/55

    EXTERNAL THREATS

    Security due to law and order situation in Karach

    Heavy tariffs and taxation. Laws, rules and regulations imposed by governm

    Daily work routine and job burdens may divert the

    people in skydiving as they would not find time fo

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    30/55

    MARKETING RESEARCH

    Muhammad Moeed K

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    31/55

    MARKETING RESEARCH

    Before opening the company, Excursions Unlimited (priva

    conducted the survey about the target market of sky diving got tremendous response from our respondents. Our respo

    showed their interest in sky diving but they would welcome

    adventurous activity in Karachi.

    Conveying a research was important for us because:

    It revealed the specific class of people interested in skydivin

    The scope of this business in Pakistan. What type of people are interested in skydiving?

    What is the size of our target market?

    What other adventurous sports our target market is interest

    RESEARCH PLAN

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    32/55

    RESEARCH PLAN Sample size:

    We conducted the survey from 150 individuals aged between 21years to 49

    Survey Tools and Instrument:

    A questionnaire was developed and used to collect data during the survey. version was used. We conducted survey through personnel interview and eminterview.

    Our Respondents:We interviewed the sports players, and the individuals. Targeted respondenfrom middle and upper class.

    Questionnaire Design:

    Some questions for this instrument were based on the close ended questionothers were drawn from the respondents interviews (open ended). We askequestions. The comments and suggestions questions were also included.

    Sampling Method:Simple Random Method was used for sampling

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    33/55

    MARKETING RESEARCH

    DATA ANALYSIS:

    We analyzed survey forms received from our responedited the data removing errors, visualized data throu

    tables, pie charts, and bar graphs, apply statistical te

    (hypothetical testing of gathered sample data), and v

    findings through scatter graphs and linear graphs.

    RESULT:

    Result was delivered through research report.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    34/55

    MARKETING MIXAmon Godfrey

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    35/55

    PRODUCT

    We are introducing sky diving services in Karac

    will be the only ones in the market offering the screating an industry in Pakistan where other pla

    eventually join.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    36/55

    COMPETITIVE ANALYSIS

    We will start our business at the sea view Kara

    the place where a lot of people go and hang outhere is no business that offers the same servic

    can say that we have no competitors so we hav

    chance of being ahead in the long run

    Major weakness in this segment is the fact that

    expensive to hire the experts and also the trainones will be costly for the firm because there ar

    skydiving schools in Pakistan.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    37/55

    MARKETING ANALYSIS

    We will target primary market segments which

    youth of Karachi and also the local extreme spoboth of them will be our main income generator

    focus to develop visibility within the sports com

    also generally among the youth of the city.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    38/55

    PRICING

    We considered a lot of factors when coming up with t

    decision, such as

    The expected company revenue

    The target customers

    The industry we are

    The pricing decision is consistent with our marketing pricing method will be cost based. Since we will be th

    company to with this service to set up shop in Karach

    have to worry about competitors and we will skim the

    before any other company sets shop.

    PRICING

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    39/55

    The company is planning to set up the ticket price at app

    5700 PKR per jump. The price would be affordable enou

    targeted customers and it would also be our entry price i

    Karachi market. We are determined to update the pricespossible so as to remain relevant in the business

    We also intend to use promotional pricing where we will

    price our products below the list price to create buying ex

    use of discounts and special pricing might be used on sp

    Since customers are sensitive of the price being paid for

    they will get from our company we will put up measures

    highest level of satisfactions are achieved

    PRICING

    PROMOTION

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    40/55

    PROMOTION

    Our goal is to get as many customers as

    as to be able to pass our break even and profit and for this we have developed a sp

    marketing communication mix, which will

    following promotional tools

    PROMOTION

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    41/55

    ADVERSTING

    We have employed the use of print media where we wimajor bill boards that are strategically located on avenu

    have a huge traffic such as university road , main shara

    ..Etc, also plans are underway to list advertisements on

    sites that are mostly frequented by the youth like face b

    twitter. The management is also negotiating with energ

    companies like Mountain Dew so as to sponsor our advon special TV shows such as Living on the Edge that

    market seem to appreciate , thus creating awareness o

    ,also the development of the company website which is

    will come in handy

    PROMOTION

    PRICING

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    42/55

    PRICING

    SALES PROMTION

    We intend to use promotional pricing as a tool tomore customers and to encourage the purchase

    tickets by our target market. We will give free pho

    to our customers when they purchase a ticket an

    incentive might encourage the purchase of more

    also we will provide them T shirt with our logo priOther incentives will also be developed.

    PLACEMENT

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    43/55

    PLACEMENT

    The company will use different avenues to sell itsthe consumer

    Direct sale through our email address. Customerorder through emailing us at skydivekarachi@ho

    Through our company offices ( 6th Floor, AdamjeChundrigar Road, Karachi)

    Sports clubs signed up by us (Customs Hockey C

    Moin Khan Cricket Academy) We will add channel partners across major distric

    to improve our placement and also we are experselling tickets via TV adverts using easy paisa.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    44/55

    IMPLEMENTATION:WALEED ZAFAR

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    45/55

    Personnel requirement: Skydiving instructors skydive for a living, assisting

    students through the skydiving process. In additioto the proper certification and training, a passionfor skydiving is crucial to becoming an instructor.

    Skydiving Instructor Job Duties

    Skydiving instructors guide students through the

    process of skydiving, assisting with several typesof skydiving jumps. Additionally, skydivinginstructors may be expected to prepare parachutesand to videotape jumps.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    46/55

    Risk Management Plan Skydiving is a high risk sport and so each and every one of us will have to

    recognize that fact and deal with it for ourselves. Lets also keep it in

    perspective - driving on the road is a high risk activity yet many of us don't

    acknowledge it as such and most of us couldn't do without driving. The issuethen will be about effective risk management, and the possibility of abstaining

    completely always will be on our list of options. When we carry out your our

    evaluation of a drop zone before we decide to book, thats part of our own

    personal risk assessment and we are responsible for their safety.

    Major things that will be considered are;

    Instructor certifications and disciplinary matters

    Review and update of the Operations Manual and associated

    procedures

    Negotiation and appointment of third party insurance

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    47/55

    Representation to the BD Army in legislation-related matters

    Parachute Pilot approvals

    Investigation of any accidents which are related to parachute

    operations

    Produce incident/accident statistics and take appropriate action to impr

    these

    Every time something has gone wrong in the sport over the past 30 year

    more, the knowledge accumulated from the investigation has moved the

    further and we have learned from our mistakes. It works well, although

    would ever claim it to be perfect.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    48/55

    Educational and Career Requirements for Skydiving

    InstructorsWhile no formal education is required to become a skydiving instructor, the United State

    Parachute Association (USPA) offers certification for various kinds of skydivingteachers and coaches-many drop zones (skydiving facilities) offer USPA-approvedtraining. The main prerequisite for USPA certification is personal skydiving experienDifferent drop zones may be looking for certification/experience with particular sortjumps, such as tandem jumps or accelerated free fall jumps. Some drop zones mayfine with certification from foreign or international skydiving organizations, such asBritish Parachute Association (BPA).

    Skydiving Instructor Salary informationSkydiving jobs tend to be seasonal or part-time, and instructors are often hired asfreelance contractors rather than salaried employees. Instructors are generallypaid for each jump they supervise. An instructor can often earn around $40 perjump, and can earn more if they also prepare (pack) parachutes or videotapejumps. Though it's generally not a very lucrative career, the love of skydivingkeeps many instructors committed to what they do.

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    49/55

    FINANCIAL PLANNouman Badar Siddiqui (28

    FINANCIAL PLAN

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    50/55

    FINANCIAL PLAN

    CONTRIBUTION MARGIN ANALYSIS

    FIXED EXPENSES FOR A MONTH (PKR) = 477000

    PER UNIT VARIABLE EXPENSE (PKR) = 1800/acti

    SELLING PRICE PER UNIT (PKR) = 5700/per

    CONTRIBUTION MARGIN PER UNIT (PKR) = 3900

    BREAK EVEN ANALYSIS IN UNITS = 122 units

    TWO YEAR SALES AND EXPENSES PROJECTIONS (2013 and 2014)

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    51/55

    8607000

    9519000

    8442000

    8730000

    YEAR 2013 YEAR 2014

    Sales Total Expenses

    Projected units sold in 2013 and 2014 will 1510 and 1670 respe

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    52/55

    FINANCIAL PLAN

    SOURCES AND USES OF CAPITAL:Our initial investments from all partners will be 2 million PKR

    each partners)

    USES OF CAPITAL (PKR)

    Rent for Plane (105000 x 2months) = 210000

    Equipment for sky diving (21600 x 25 sets) = 540000Office Equipments = 145000

    Fuel for Plane = 200000

    Others = 905000

    Net Amount = 2,000,000

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    53/55

    FUTURE ACTION PLAN

    PLANNED ACTIVITIES IN 2013

    1st January : Excursions Unlimited (private) limited will start its

    31st January: Inauguration of , Excursions Unlimited (private) website (outsourcing through interactive media ).

    31st March: To achieve the Break even target of 366 units sell in

    31st March:Set up our ticket selling booth to three premier sporin Karachi (UBL Sports Complex, Asghar Ali Shah Cricket Academ

    Customs Hockey Club).

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    54/55

    PLANNED ACTIVITIES IN 2013

    30th June: Targeted sales of approximately 2 million PKR i

    quarter

    31st December:Achieving double digit growth at the end o

    31st December: To be the official sponsor of reality TV shoEdge

    FUTURE (2014 AND ONWARDS)

  • 7/28/2019 Excursions Unlimited (Marketing Plan)

    55/55

    FUTURE (2014 AND ONWARDS)

    Corporate Social Responsibility Hold fundraising events fo

    Host seminars and luncheon with sports celebrities from the

    sectors for sales promotion.

    New market development expand our business to other ci

    First we considering starting our business in Lahore.

    Diversification Introduction of scuba diving sport at end of