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Description As described by SAMHSA, ”integrated care is a team-based model of care, based on the blending of numerous provider disciplines’ expertise to treat a shared population through a collaborative treatment plan with clearly defined outcomes.” Teams vary across systems and organizations as they are influenced by setting, provider competencies, program goals, patient/consumer/population needs, funding perimeters, and other predetermined outcomes. This blended course will assist all members of the team to conceptualize their roles and responsibilities with a focus on key team-based concepts, including communication, practice flow, and shared decision-making strategies. Participants will work collaboratively during the session to develop a better team approach. Exercises provided will address specific team-based care topics such as:

• Core components of team-based care • Impact of professional cultures on team dynamics• Practice flow• Patient identification• Shared treatment planning• Evidence-based interventions• Communications• Working with external referrals• Care management This program is an online blended course designed to provide a full knowledge base of team-based care methods and tools using a pre- and post-test, and lecture. The online version can be taken alone or with a live skills lab. The live skills lab is designed to be a fully interactive skills lab where participants will practice learned knowledge and facilitate practice change. This program will lay out how integrated care teams can effectively function and operate in various settings and address the current systemic challenges and cultural differences that can impede collaboration and integration. Participants will see and interact with experienced integrated care team members and practice various team roles to meet the whole person care needs of their patients.

* Please note that your contact information will be shared with our joint provider, Vaya Health.

AudiencePhysicians, nurse practitioners, physician assistants, nurses, care managers/coordinators, administrators, practice managers, mental health professionals including substance abuse counselors, social workers, psychologists, marriage and family therapists, school counselors, peer support specialists, intellectual/developmental disability providers and other professionals interested in this subject.

Objectives• Apply the principles of team-based care • Identify assumptions, biases, and subjectivity that can hinder clear communication and establishing

trust • Identify communication strategies and techniques needed to function within the integrated care team

Whole Person Care Series

Jointly provided by

Full instructions on how to register and participate are included on page 4 of this brochure.

April 16, 2018 and July 16, 2018

EXCELLENCE IN TEAM-BASED CARE

Skills Lab dates for 2018: April 16 and July 16

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Blended Course Format and Agenda (online and live)This program is a blended course which includes an online knowledge component and a live skills lab. The online portion can be taken alone. However, we encourage you to take both components.

Course Agenda

Online Course Material I. Principles of team-based careII. Core components of team-based care

III. Processes required for effective and successful team-based care

IV. Implementing team-based care at an organizational level

FacultyLisa Tyndall, LMFT, PhD, is a licensed marriage and family therapist and an American Association for Marriage and Family Therapy approved supervisor. She received her doctorate in Medical Family Therapy from East Carolina University and currently serves as a Technical Assistant for the Center of Excellence for Integrated Care where she provides assistance to a variety of medical practice settings around integrated care program development. Her responsibilities include shadowing and one-on-one consultation, offerings of trainings, webinars, regular phone consultation and provision of resources and reference materials. She loves spending time with her two kids, fantastic husband, and endlessly optimistic German Shepherd.

Live Skills LabRegistration

Overview of the Online Course with Activity

Explore and Apply the Principles of Team-based Care

Break

The Impact of Professional Culture on Team-based Care

Building and Optimizing Teams

Team-based Care Communication

The Warm Hand-off

Self-Awareness: Improving Team-based Practices

Adjourn

12:30-1:00pm

1:00-1:20pm

1:20-2:20pm

2:20-2:35pm

2:35-3:05pm

3:05-3:25pm

3:25-3:45pm

3:45-4:05pm

4:05-4:15pm

4:15pm

3.0 hours

1.0 hours

Mel Ramage, RN, FNP, is a family nurse practitioner with focused training in high-risk pregnancy. She is a certified diabetes educator specializing in women who have type one and type two diabetes during pregnancy. She is also a certified advanced practice addictions nurse and is currently the clinical director of MAHEC Ob/Gyn Specialists’ Perinatal Substance Use Clinic/Project CARA. She is passionate about empowering patients in directing their own healthcare and is involved in local upstream movements to readdress healthcare delivery system. She also really enjoys a good run in the woods and watching Netflix.

Marie Gannon, LPC, LCAS, is a licensed clinical addiction specialist, professional counselor, and clinical supervisor with over 15 years experience working with patients with addiction disorders through the lifespan. She is the behavioral director of MAHEC Ob/Gyn Specialists’ Perinatal Substance Use Clinic/Project CARA. As co-founder of the MAHEC substance use clinic, her passion is providing opportunities for education to healthcare providers with the goal of reducing stigma against addiction. When she is not working, Marie loves snuggling her two kids and reading good books.

Faculty provided by

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Online Course Credits

CEU: MAHEC designates this continuing education activity as meeting the criteria for 0.1 CEUs as established by the National Task Force on the Continuing Education Unit. You must attend the entire workshop to receive CEUs.

Contact Hours: MAHEC designates this continuing education activity as meeting the criteria for 1.0 Contact Hours. Full attendance is required to receive credit.

NCSAPPB (GSB): NC Substance Abuse Professional Practice Board Event Approval #18-228-H-S (General Skill Building) for 1.0 Hours. Full attendance is required to receive credit.

Psychologist: MAHEC is recognized by the North Carolina Psychology Board as an approved Provider of Category A Continuing Education for North Carolina Licensed Psychologists. Approved for 1.0 hours Category A. Full attendance is required.

NBCC: Mountain Area Health Education Center (MAHEC) has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5514. Programs that do not qualify for NBCC credit are clearly identified. MAHEC is solely

responsible for all aspects of the programs. Full attendance is required to receive credit. 1.0 hours

1.0 CNE Contact Hours

This continuing education activity was approved by the Mountain Area Health Education Center (MAHEC), an approved provider by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Participants must attend the entire activity to receive credit. No partial credit is given for this activity.

Continuing Medical Education (CME)

Accreditation: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the North Carolina Medical Society (NCMS) through the joint providership of the Mountain Area Health Education Center (MAHEC) and Vaya Health. MAHEC is accredited by the NCMS to provide continuing medical education for physicians.

Credit Designation: MAHEC designates this online activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Disclosure: MAHEC adheres to the ACCME Standards regarding industry support to continuing medical education. Disclosure of faculty and commercial support relationships, if any, will be made known at the time of the activity.

NASW-NC: NC AHEC is a 2018 NASW-NC approved provider of distance continuing education. This program has been approved for 1.0 contact hours.

Live Skills Lab Credits

CEU: MAHEC designates this continuing education activity as meeting the criteria for 0.3 CEUs as established by the National Task Force on the Continuing Education Unit. You must attend the entire workshop to receive CEUs.

Contact Hours: MAHEC designates this continuing education activity as meeting the criteria for 3.0 Contact Hours. Full attendance is required to receive credit.

NCSAPPB (GSB): NC Substance Abuse Professional Practice Board Event Approval #18-228-H-S (General Skill Building) for 3.0 Hours. Full attendance is required to receive credit.

Psychologist: MAHEC is recognized by the North Carolina Psychology Board as an approved Provider of Category A Continuing Education for North Carolina Licensed Psychologists. Approved for 3.0 hours Category A. Full attendance is required.

NBCC: Mountain Area Health Education Center (MAHEC) has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5514. Programs that do not qualify for NBCC credit are clearly identified. MAHEC is solely

responsible for all aspects of the programs. Full attendance is required to receive credit. 3.0 hours

3.0 CNE Contact Hours

This continuing education activity was approved by the Mountain Area Health Education Center (MAHEC), an approved provider by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Participants must attend the entire activity to receive credit. No partial credit is given for this activity.

Continuing Medical Education (CME)

Accreditation: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the North Carolina Medical Society (NCMS) through the joint providership of the Mountain Area Health Education Center (MAHEC) and Vaya Health. MAHEC is accredited by the NCMS to provide continuing medical education for physicians.

Credit Designation: MAHEC designates this live activity for a maximum of 3.0 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Disclosure: MAHEC adheres to the ACCME Standards regarding industry support to continuing medical education. Disclosure of faculty and commercial support relationships, if any, will be made known at the time of the activity.

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How to Register and ParticipateCreate an account at http://www.aheconnect.com/mahec. If you already have an account, click on “Login” to access your account. If you are new to the website, click “Signup” and setup your new account.

Register for a course. Click on the “Courses” tab, select a Whole Person Care Series course, and click “Register” to proceed.

Complete the course. After registering for the course, click on the “My CE” tab and locate your “Courses in Progress”. There you will find a link to the course. By clicking that course link, another window will open with all course information. Review the presentation, take the final examination, and complete the evaluation to activate your certificate link for that course.

Register for the live skills lab. After successfully completing the presentation and the exam, the live skills lab registration link will activate. Follow that link to the MAHEC registration page and complete your live skills lab registration.

*By registering for this workshop, you are granting permission for your contact information to be shared with Vaya Health, which is a joint provider of this continuing education activity.

Skills Lab dates for 2018: April 16 and July 16

Planning CommitteeJudith Collins, MA, LPA | Vaya Health, Asheville, NC

Rhonda Cox, MA, HSP-PA | Vaya Health, Asheville, NC

Elizabeth Flemming, MA, LPC | MAHEC, Asheville, NC

Katie Goetz, LPC, LCAS | Meridian Behavioral Health Services, Waynesville, NC

Karen Lambert | MAHEC, Asheville, NC

Karen Luken, MS | Disability and Health Consultant, Chapel Hill, NC

Mark Medlin, MA | Mission Health, Asheville, NC

Scott Melton, MDiv | MAHEC, Asheville, NC

Ronnie Metcalf, EdD, RN, ONC | MAHEC, Asheville, NC

Jesse Smathers, MS, LCSW-A, LCAS-A | Vaya Health, Asheville, NC

Lisa Tyndall, PhD, LMFT | Center of Excellence for Integrated Care, Cary, NC

Nina Vinson, MPH | Vaya Health, Asheville, NC

HAVE A QUESTION ABOUT CONTENT?

CE PLANNER: Scott Melton, M.Div. scott.melton@mahec.net 828-257-4402

Special Services 828-257-4761

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Program Costs$25.00 Registration Fee (Online)$55.00 Registration Fee (Live Skills Lab)

Medical Course DirectorBlake Fagan, MD

Other Whole Person Care Blended Programs in the Series:

Whole Person Care Foundations Population Health Management (PHM): The Impact on the Future of Healthcare Quality Improvement Fundamentals: An Overview for Whole Person Care

As a complement to the series:The Spiritual Dimension of Whole Person Care (Coming Soon)

http://www.aheconnect.com/mahec/