everything you've always wanted to know about marketing automation

68

Click here to load reader

Upload: marketo

Post on 13-May-2015

1.085 views

Category:

Technology


0 download

DESCRIPTION

See this presentation by Jon Miller, VP of Marketing at Marketo, to learn everything you've always wanted to know about marketing automation.

TRANSCRIPT

Page 1: Everything You've Always Wanted to Know About Marketing Automation

AMA WebcastEverything You Need to Know About Marketing Automation

Presenter:Jon Miller, Vice President of Marketing, Marketo Moderator:Anthony Salas, American Marketing Association

Sponsored by:

The audio portion of today’s presentation is available via broadcast audio. You can also dial in to hear audioParticipants (US & Canada, Toll Free): 888 223 4959 International Participants: +1 303 223 4389

Page 2: Everything You've Always Wanted to Know About Marketing Automation

© 2013 Marketo, Inc.

We will start shortly. Meanwhile, how many words can you find? Each word must contain the central M and no letter can be used twice. The letters do not have to be connected. Proper nouns are not allowed. There is at least one nine letter word.

W I E

H M L

A E N

Everything You’ve Always Wanted to Know about Marketing Automation

Page 3: Everything You've Always Wanted to Know About Marketing Automation

© 2013 Marketo, Inc.

We will start shortly. Meanwhile, how many words can you find? Each word must contain the central M and no letter can be used twice. The letters do not have to be connected. Proper nouns are not allowed. There is at least one nine letter word.

W I E

H M L

A E N

Everything You’ve Always Wanted to Know about Marketing Automation

Page 4: Everything You've Always Wanted to Know About Marketing Automation

Page 4© 2013 Marketo, Inc. #marketingautomation @jonmiller

You have the ability to send marketing emails.

Page 5: Everything You've Always Wanted to Know About Marketing Automation

Page 5© 2013 Marketo, Inc. #marketingautomation @jonmiller

You can easily create new landing pages for each campaign.

Page 6: Everything You've Always Wanted to Know About Marketing Automation

Page 6© 2013 Marketo, Inc. #marketingautomation @jonmiller

You can set up the emails for a webinar up-front and let it run ‘lights-out’.

Page 7: Everything You've Always Wanted to Know About Marketing Automation

Page 7© 2013 Marketo, Inc. #marketingautomation @jonmiller

Prioritize a list of potential customers based on fit and likelihood to buy.

Page 8: Everything You've Always Wanted to Know About Marketing Automation

Page 8© 2013 Marketo, Inc. #marketingautomation @jonmiller

You can measure the pipeline contribution of each marketing program.

Page 9: Everything You've Always Wanted to Know About Marketing Automation

Page 9© 2013 Marketo, Inc. #marketingautomation @jonmiller

If your hand is still up, grab a cup of coffee…

…everyone else, keep listening

Page 10: Everything You've Always Wanted to Know About Marketing Automation

© 2013 Marketo, Inc. Marketo Proprietary and Confidential

Everything You've Always Wanted to Know About Marketing Automation

Page 11: Everything You've Always Wanted to Know About Marketing Automation

© 2013 Marketo, Inc.

Your Speaker

Jon Miller@jonmiller

Subscribe to blog.marketo.com

#DG2MA

Page 12: Everything You've Always Wanted to Know About Marketing Automation

Page 12© 2013 Marketo, Inc. #marketingautomation @jonmiller

• Chat box is available if you have any questions

• There will be time for a Q&A at the end • We will be recording the webinar for

future viewing• All attendees will receive a copy of the

slides/recording • Twitter hashtag: #marketingautomation

Page 13: Everything You've Always Wanted to Know About Marketing Automation

Page 13© 2013 Marketo, Inc. #marketingautomation @jonmiller

Topics: Definitive Guide to Marketing Automation• What is Marketing Automation?• The Difference Between Email

Marketing and Marketing Automation

• Business Case for Marketing Automation

• Getting Successful with Marketing Automation – More than Technology

• How to Buy Marketing Automation

Page 14: Everything You've Always Wanted to Know About Marketing Automation

Page 14© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 15: Everything You've Always Wanted to Know About Marketing Automation

Page 15© 2013 Marketo, Inc. #marketingautomation @jonmiller

Marketing automation is a• Technology that

streamlines and automates marketing tasks

• so companies can • increase operational

efficiency and • grow revenue faster

Page 16: Everything You've Always Wanted to Know About Marketing Automation

Page 16© 2013 Marketo, Inc. #marketingautomation @jonmiller

What Is “Automation”?Send Event Invitation

Wait 3 Days

If Not Registered, Send

Reminder

Wait Until 1 Day After Event

Send Different Follow-Up to Attendees vs.

Non-Attendees

Page 17: Everything You've Always Wanted to Know About Marketing Automation

Page 17© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 18: Everything You've Always Wanted to Know About Marketing Automation

Page 18© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 19: Everything You've Always Wanted to Know About Marketing Automation

Page 19© 2013 Marketo, Inc. #marketingautomation @jonmiller

Email Marketing

Page 20: Everything You've Always Wanted to Know About Marketing Automation

Page 20© 2013 Marketo, Inc. #marketingautomation @jonmiller

Landing Pages & Forms

Page 21: Everything You've Always Wanted to Know About Marketing Automation

Page 21© 2013 Marketo, Inc. #marketingautomation @jonmiller

Behavior Tracking

Page 22: Everything You've Always Wanted to Know About Marketing Automation

Page 22© 2013 Marketo, Inc. #marketingautomation @jonmiller

Marketing Database of Record

Page 23: Everything You've Always Wanted to Know About Marketing Automation

Page 23© 2013 Marketo, Inc. #marketingautomation @jonmiller

Workflow / Automation

Page 24: Everything You've Always Wanted to Know About Marketing Automation

Page 24© 2013 Marketo, Inc. #marketingautomation @jonmiller

Scoring

Page 25: Everything You've Always Wanted to Know About Marketing Automation

Page 25© 2013 Marketo, Inc. #marketingautomation @jonmiller

Lead Management

Page 26: Everything You've Always Wanted to Know About Marketing Automation

Page 26© 2013 Marketo, Inc. #marketingautomation @jonmiller

Lead Generation / Program

Management

Page 27: Everything You've Always Wanted to Know About Marketing Automation

Page 27© 2013 Marketo, Inc. #marketingautomation @jonmiller

Events

Page 28: Everything You've Always Wanted to Know About Marketing Automation

Page 28© 2013 Marketo, Inc. #marketingautomation @jonmiller

CRM Integration / Sales Intelligence

Page 29: Everything You've Always Wanted to Know About Marketing Automation

Page 29© 2013 Marketo, Inc. #marketingautomation @jonmiller

Social Marketing

Page 30: Everything You've Always Wanted to Know About Marketing Automation

Page 30© 2013 Marketo, Inc. #marketingautomation @jonmiller

Marketing Analytics

Page 31: Everything You've Always Wanted to Know About Marketing Automation

Page 31© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 32: Everything You've Always Wanted to Know About Marketing Automation

Page 32© 2013 Marketo, Inc. #marketingautomation @jonmiller

MarketingAutomation

Page 33: Everything You've Always Wanted to Know About Marketing Automation

Page 33© 2013 Marketo, Inc. #marketingautomation @jonmiller

Create marketing people love with marketing automation

Page 34: Everything You've Always Wanted to Know About Marketing Automation

Page 34© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 35: Everything You've Always Wanted to Know About Marketing Automation

Page 35© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 36: Everything You've Always Wanted to Know About Marketing Automation

Page 36© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 37: Everything You've Always Wanted to Know About Marketing Automation

Page 37© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 38: Everything You've Always Wanted to Know About Marketing Automation

Page 38© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 39: Everything You've Always Wanted to Know About Marketing Automation

Page 39© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 40: Everything You've Always Wanted to Know About Marketing Automation

Page 40© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 41: Everything You've Always Wanted to Know About Marketing Automation

Page 41© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 42: Everything You've Always Wanted to Know About Marketing Automation

Page 42© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 43: Everything You've Always Wanted to Know About Marketing Automation

Page 43© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 44: Everything You've Always Wanted to Know About Marketing Automation

Page 44© 2013 Marketo, Inc. #marketingautomation @jonmiller

The Core Benefits of Marketing Automation• Streamline the

marketer’s world

• Measure and prove marketing ROI

• Increase revenue by optimizing the funnel

Page 45: Everything You've Always Wanted to Know About Marketing Automation

Page 45© 2013 Marketo, Inc. #marketingautomation @jonmiller

Streamline The Marketer’s World

• Simplify and automate repeatable processes

• Single platform• Fewer agencies

@jonmiller #BizCaseMA

Page 46: Everything You've Always Wanted to Know About Marketing Automation

Page 46© 2013 Marketo, Inc. #marketingautomation @jonmiller

System of

recordMeasure /

test / optimi

zeProve program ROI

Measure and Prove Marketing ROI

@jonmiller #BizCaseMA

Page 47: Everything You've Always Wanted to Know About Marketing Automation

Page 47© 2013 Marketo, Inc. #marketingautomation @jonmiller

Increase Revenue By Optimizing The Funnel

Page 48: Everything You've Always Wanted to Know About Marketing Automation

Page 48© 2013 Marketo, Inc. #marketingautomation @jonmiller

Value of Marketing Automation

Page 49: Everything You've Always Wanted to Know About Marketing Automation

Page 49© 2013 Marketo, Inc. #marketingautomation @jonmiller

Value of Marketing Automation

Page 50: Everything You've Always Wanted to Know About Marketing Automation

Page 50© 2013 Marketo, Inc. #marketingautomation @jonmiller

How Much Does Marketing Automation Cost?Usually Based on Edition + Number of Contacts + Contract Term

@jonmiller #BizCaseMA

Example: Marketo Pricing (27 Feb 2013)

www.marketo.com/pricing

Eloqua, Hubspot, and Pardot also publish some pricing

Page 51: Everything You've Always Wanted to Know About Marketing Automation

Page 51© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 52: Everything You've Always Wanted to Know About Marketing Automation

Page 52© 2013 Marketo, Inc. #marketingautomation @jonmiller

Don’t Leave Your Ferrari In the Garage

Page 53: Everything You've Always Wanted to Know About Marketing Automation

Page 53© 2013 Marketo, Inc. #marketingautomation @jonmiller

• Strategy and Process

• Content and Lead Generation

• People

Page 54: Everything You've Always Wanted to Know About Marketing Automation

Page 54© 2013 Marketo, Inc. #marketingautomation @jonmiller

Strategy and Process

“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency.

The second is that automation applied to an inefficient operation will magnify the inefficiency.”

- Bill Gates

Page 55: Everything You've Always Wanted to Know About Marketing Automation

Page 55© 2013 Marketo, Inc. #marketingautomation @jonmiller

Content and Lead Generation

Page 56: Everything You've Always Wanted to Know About Marketing Automation

Page 56© 2013 Marketo, Inc. #marketingautomation @jonmiller

People

• Business processes design and implementation

• Analytics• Technical

aptitude

Page 57: Everything You've Always Wanted to Know About Marketing Automation

Page 57© 2013 Marketo, Inc. #marketingautomation @jonmiller

My Most Important Advice

Page 58: Everything You've Always Wanted to Know About Marketing Automation

Page 58© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 59: Everything You've Always Wanted to Know About Marketing Automation

Page 59© 2013 Marketo, Inc. #marketingautomation @jonmiller

1. Write down your goals for the project

Credit: Sanitaryum

Page 60: Everything You've Always Wanted to Know About Marketing Automation

Page 60© 2013 Marketo, Inc. #marketingautomation @jonmiller

2. Identify your requirements

Credit: HahaStop.com

Page 61: Everything You've Always Wanted to Know About Marketing Automation

Page 61© 2013 Marketo, Inc. #marketingautomation @jonmiller

3. Evaluate potential vendors against your scenarios

Page 62: Everything You've Always Wanted to Know About Marketing Automation

Page 62© 2013 Marketo, Inc. #marketingautomation @jonmiller

4. Talk to references

Page 63: Everything You've Always Wanted to Know About Marketing Automation

Page 63© 2013 Marketo, Inc. #marketingautomation @jonmiller

5. Choose! Focus on value, not cost.

Page 64: Everything You've Always Wanted to Know About Marketing Automation

© 2013 Marketo, Inc.

Everything you ever wanted to know (and then

some) about marketing

automation

Page 65: Everything You've Always Wanted to Know About Marketing Automation

Page 65© 2013 Marketo, Inc. #marketingautomation @jonmiller

Page 66: Everything You've Always Wanted to Know About Marketing Automation

Page 66© 2013 Marketo, Inc. #marketingautomation @jonmiller

Why Marketo?

• Easy• Powerful• Complete

Page 67: Everything You've Always Wanted to Know About Marketing Automation

© 2013 Marketo, Inc.

Questions?

Jon Miller@jonmiller

Subscribe to blog.marketo.com

Page 68: Everything You've Always Wanted to Know About Marketing Automation

Thank You for your Participation!

Additional questions? General AMA Questions can be sent to: [email protected]

Recording and slides

You will be provided with a recording of today’s presentation.

Twitter Please reference #marketingautomation when tweeting about this webcast.

Today’s Presentation was brought to you by the ReadyTalk Web Conferencing Platform. If you are interested in learning more about ReadyTalk and their services, please visit www.ReadyTalk.com/AMA.