EVA’s JourneyThe Road to EBT

Captain Richard YehEVA AIR Training Chief Pilot

First Steps

EBT Research

Resources

Planning

Implementation

Are we qualified?

How have other airline operators done it?

IATA Professional Trainer Course

Guidance on instruction and how to develop training programs

IATA’s concept of a training team

30 of our instructors attended

Formation of the EVA EBT core team

Understanding Training

CRM

Instructor skills

Instructional design

Program development, maintenance, and renewal

Human performance

Resource management

EVALUATE

IMPLEMENT DESIGN

DEVELOP

ANALYZE

The ADDIE Model: The Steps We Took

Needs, wants, requirements, current state, tasksA

D

DI

E Objectives, goals, delivery, format, exercises

Prototypes, course materials, review

Training, tools, observation

Feedback, results, behaviors

Getting Over the Hill….

How to prepare instructors and line crew to accept EBT concept? e-Learning material from

ICAO and IATA

Training events (TTT)

Accommodation of different learning styles

Facilitation and Instruction

How to have a successful launch?

Train the Trainer (TTT)

5 Day Course

Instructors + Supervisory Pilots

Day 1-2 – CRM• Foundation of CBT

Day 3-5 • EBT

Crew Resource Management

Inter-Rater Reliability A consistency of agreement among ratings

Required for a new concept of training

1st day – Introduction• Explanation of basic instructional skill,

understanding of core competencies, and grading system

2nd day – EBT Practice Exercises

3rd day – IRR Evaluation

IRR CALIBRATION

Practice Exercise

Grading

Simulated video scenarios

Discussion – IRR

Debriefing0

5

10

15

20

G1 G2 G3 G4 G5

8 Workload Management

Syllabus

Follows IATA EBT implementation guide example module, session guide, and training matrix• Formatted for IP and Trainee use

Data provided by EVA safety department with Base Line EBT guideline

Designed with several options• Scenario elements

Line orientated syllabus – flight documents provided are exactly as those given on actual line flight

EVALUATE

IMPLEMENT

DEVELOP

DESIGN

ANALYZE

A

D

DI

E

Test in simulator – 8 tests in each fleet

• Syllabus

• Timing

• Elements

• Capability of simulator

Feedback

IP’s conducting EBT for first time observed by support team member

Evaluation always feeds right back into the analysis stage (ADDIE)

ADDIE and Piloting

Feedback

Collected during

Dec. 2015 – Feb. 2016

5 fleets

Graded on a scale of 1-4

Resource Management

Training Module

Comments

Training Module Survey Items 777 747 A330 A321 ATR

Materials & Content

1. Sufficient documents are provided 3.13 3.50 3.33 3.33 3.00

2. Training materials are relevant to the class 3.31 3.50 3.67 3.67 3.17

3. Lessons are organized and well planned 3.36 3.50 3.83 3.67 3.33

4. Concept of EBT is well explained 3.61 3.50 3.83 3.33 3.50

5. EBT is an effective training tool to develop competencies

3.55 4.00 3.83 3.67 3.58

6. Motivates me to be interested in the subject matter

3.63 4.00 3.83 3.67 3.33

7. Adequate material that will be beneficial to my future trainings is covered

3.44 4.00 3.83 3.33 3.50

AVERAGE: 3.43 3.71 3.74 3.52 3.35

Feedback: Resource Management

Evaluation Scale 1-4

1: Strongly disagree

2: Disagree

3: Agree

4: Strongly agree

Training Module Survey Items 777 747 A330 A321 ATR

Instructor

1. Instructor shows professionalism 3.84 4.00 3.83 3.33 3.83

2. Instructor shows up well-prepared andknowledgeable for class

3.89 4.00 3.83 3.33 3.83

3. Demonstrates good teaching skills and attitude 3.91 4.00 3.92 3.33 3.92

4. Dedicates and commits himself/herself to your success

3.81 4.00 3.83 3.00 3.83

5. Answers questions well both in class and out of class

3.78 4.00 3.83 3.33 3.83

6. Available and accessible 3.75 4.00 3.75 4.00 3.75

7. Conducts the course effectively and efficiently 3.83 4.00 3.75 3.33 3.75

8. Deficient competencies in accordance with the EBT concept are addressed

3.64 4.00 3.75 3.00 3.75

9. Instructor stressed weaker competencies that were previously identified

3.55 4.00 3.58 3.67 3.58

AVERAGE: 3.78 4.00 3.79 3.37 3.79

Feedback: Instructor

Evaluation Scale 1-4

1: Strongly disagree

2: Disagree

3: Agree

4: Strongly agree

MISSION: