euro air transport it summit 2018 sita...1 international air transport association 2018 euro air...

1 INTERNATIONAL AIR TRANSPORT ASSOCIATION 2018

Euro Air Transport IT Summit 2018SITA

Pierre CharbonneauDirector

Passenger and Facilitation (IATA)

Annual Passenger traffic likely to double by 2035 Possible additional 3

billion with relaxing of regulations

Even if protectionism picks up, still 50% more passengers travelling than today

Source: IATA/TE Passenger Forecasting service

Today3.8 billion

In 20 years7.2 billion

Copyright @ 2018 IATA, All rights reserved.

3

GLOBAL PASSENGER SURVEY

HIGHLIGHTS

My time is…“my Precious”

I want to know what is happening

with my flight

I am ready to go digital

I am in full control when new technologies

are availableWhen in-flight,

I want to beentertained

Emerging Themes

• Distributed, secure entry gates located within cities

• Choice for baggage drop / collection

• Use of smart technologies and e-commerce

• Walking pace processing through airport terminal

• Automation used for ramp operations

• Environmentally friendly facilities and operations

• Predictive data analytics for optimum airport management

• Passengers personalize the journey from home to destination and back

• End to end tracking of shipments and baggage

Key IATA projectsBaggage TrackingNDC/One OrderDigital Cargo Transformation

One ID & Smart SecurityIntegrated Ground OpsStB Ideation – AutomationCargo Transformation

StB Ideation- Open APIIndustry Data ModelsTravel Comms


01Pre-travel

05Authorisation to proceed

02 Ticket

Issuance

03Check-in

04Document Scanning

06Baggage

processing

07Immigration exit control

08Security access

12Immigration entry control

09Security

screening

10Flight re-booking

11Boarding

13Baggage collection

14Customs

Document Check

Transfer

Departure

Flight

Arrival

Fast Travel

PASSENGER IN CONTROL


Fast Travel Program

91.66% 45.71% 76.26%

57.87% 57.45% 64.97%

Q3 2018 Report Global Fast Travel Penetration 45.94%


96 countries 41 countries 34 countries

71.17%Regulatory enablement

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WELL-INFORMED PASSENGER

Open API / Travel Communication

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Project Timeline

• The project foresees to have first a specification available for pilot testing in December 2018

• First version of a standard in June 2019

• Recommended Practice will be sent to the PSC for approval in October 2019

Identity Managementin the Passenger Process

VALUE OF TIME

Today: a fragmented and siloed approach

28-Sep-18 One ID introduction 13

One ID: breaking the silos


Legacy process

At every touchpoint Who are you? [Are you who you say you are?] How do we handle you?


A fundamentally different approach

As early as possible in the process (ideally off-airport) Who are you? Are you who you say you are?

At every subsequent touchpoint We recognize you, and we have

already determined how to handle you in this process step

Passenger data confirmed & ID verified

Bag Drop

Border Control(outbound)

Security

Self-boarding

Border Control(inbound) Authorization to travel on flight back

Single biometric travel token for all travel transactions

What are we aiming to achieve?


harmonizationstandards

recommended practicesinteroperability

28-Sep-18 18

Project planning and deliverables

2018

Initial guidance documentation on key One ID components including initial identification of possible Standard and/or Recommended PracticesDevelop an airline industry business case (including quantitative cost/benefit

analysis where possible)KPI’s to measure impact on industry

2019• Produce guidance documentation on full One ID concept, and draft Standard(s)

and/or Recommended Practice(s) as appropriate• KPI’s measured at airports where One ID has been implemented.

2020• Appropriate Standard(s) and/or Recommended Practice(s) approved by

standard-setting authority/ies• Guidance documentation endorsed

One ID introduction

euro air transport it summit 2018 sita...1 international air transport association 2018 euro air...

Documents