sita and the air transport industry - l'eccellenza in te ... 26, 2009 · sita and the air...

SITA and the Air Transport IndustrySociete Internationale De Telecommunications Aeronautiques

Carlo Nespoli, PMP®Director Southern Europe, Application Serviceswww.sita.aero

SITA & the Air Transport Industry | Rome 26 June 2009 | 2 SITA proprietary and confidential information. ©SITA 2008 All rights reserved.

Who we areWe are the world’s leading provider of IT business solutions and communication

services for the Air Transport Industry

Specialist in air transport communication and information technology (IT) solutions. Working closely with the air transport community

Unique in delivering integrated communication and IT solutions,

on a global basis, for the air transport industry

We do this through a single supplier relationship

Local, globally, with a presence in 220 countries and territoriesover 4,000 staff worldwide 140 nationalitiesspeaking over 70 languages


What we do

We deliver and manage business solutions for the ATI over the world's most extensive network, which forms the communications backbone of the global air transport industry.

Simplifying the business of the Air Transport Industry

Global communications

Our portfolio covers:

Infrastructure and outsourcing services

Airline commercial management & Passenger operations

Flight operations, aircraft operations & air-to-ground communications

Airport management & Baggage operations

Transportation security & border management

Cargo


Our customers includeAirlinesAirportsGDSGovernmentBorder Management AgenciesAir FreightAerospaceInternationalOrganizations

Our customers


Owned by our own CustomersThe SITA Board is one of the most representative bodies for air transport in the world. Its Members represent over 90% of the total airline business worldwide.

The SITA Board is comprised of 35 non-executives Directors from SITA's top customers in the previous year

We are a community of over 600 airline, airport, aerospace, cargo and GDS members and over 1800 customers

We are committed to reducing costs, removing complexity and improving customer profitability


Our heritage and evolution (history)

SITA is founded by a consortium of 11 Airlines in 1949

The aim to combine their communication networks and to take advantage of a shared-infrastructure cost efficiency.

1950 SITA opens its first telecommunications centre in Rome connecting airports in Paris, Nice, and Frankfurt.

Creators of Equant (now Orange Business Services) extending the offer for communication services outside the Airline IndustrySITA Rome

operations centre c.1950


Our portfolio at-a-glance: depth & breadth

Baggage Management

Airport Operations Management

Common Use Passenger Processing Infrastructure

Passenger Management Flight Operations

AIRCOMAir Traffic Control

Fleet, Crew Management

Passenger Communications

Advanced Passenger Information, BiometricsBorder Management

Cargo Management

Fares Management

Reservations

Ticketing

E-Commerce

Point-of-sale

Airport Operations ManagementPassenger

Management

SITA Communication services Desktop and infrastructure services

End-to-end connectivity

CUTEInfrastructure

Professional Services

Outsourcing

ArrivalFlightBoardingAirport ProcessPlan Trip


AircomAircraft Operational Communications


AIRCOM services

SITA service that provides aircraft pilots and systems with data and voice links via the SITA ground network to airline operation centres and Air Traffic Controllers

All modern aircraft come delivered with cockpit computers that need to exchange messages with the ground

SITA AIRCOM network is one of only two that has been deployed to serve those computers

Flight Operations

Airline Maintenance

Airline Administration

Air Traffic Control

In-FlightComm.

VoiceData Communications


Aircraft need for cockpit data link

Flight OperationsFlight Plan uplink to cockpit Weather data

Air Traffic ServicesADS - Automatic Dependant SurveillanceCPDLC Controller/Pilot data link communication

Passenger ServicesConnection flight informationSpecial service handling

Operations ControlReal time movement messagesAuto position report Delay/diversion report

Engineering & MaintenanceEngine performance monitoringFuel consumption monitoring

Aircraft operators use data link communications to optimize the operation of their aircraft fleet through automated applications


Aircraft communication systemACARS

Aircraft Communications Addressing and Reporting System

VHF

Satellite

VHF radio channelVHF Digital Link (VDL)Satellite


Benefit of the service

Aircraft operations are smoother and leanerReal-time information to flight crew, ground staff, and ground systemsReduce cost Improve safety (read-back errors, frequency congestion, workload)Improve passenger journey (connecting gates, In-flight telephony)Environment


Thank you

Carlo Nespoli, PMP®Director Southern EuropeApplication Services

[email protected]

sita and the air transport industry - l'eccellenza in te ... 26, 2009 · sita and the air...

Documents