ethel study visit at inera 141203
TRANSCRIPT
My place in Sweden
National e-health strategist
Coordinator of web and e-health
Inera – National E-health
· Inera coordinates the county and regional common e-health
and develop services for the benefit of citizens, patients,
healthcare professionals and decision makers.
· The goal is to support care, strengthen the patient's position
and create good access to health care.
· Services for citizens and patients
· Services for healthcare professionals
· Technical infrastructure, architecture
and national standards
Benefits for Citizens and Patients
· Accessible and quality assured information
· Contact information and ability to compare clinics and make
an informed choice of care
· Available around the clock - patients do not have to fit within
the phone hours
· Opportunities for self-service and in some cases offer
alternative or complementary care and treatments.
· Ability to prepare and understand what happened during
the care episode or visit and thereby become more
motivated to be involved in their care
· Increased participation in and oversight of their own care
Benefits for Care Professionals
· Better use of resources in health care - do not have to deal
with routine matters
· Increased quality in the encounter with the patient
· Improved patient safety
· Cooperation between patients and health professionals can
be strengthened
· Patients can contribute to quality assessment of the
medical record
The Vision of a Shift in Perspective
The patient at the center The patient is in the team
The patientsneeds
The Vision of Unified User Experience
· One portal for ALL health care, dental care and social services
· One account with
secure login
· Same services and
user experience
in computer, tablet
and smartphone
· Same advice on the
web, phone and
others channels
Health Care Portals Personal E-services
Health Advice by Phone
1177 - Health Advice by Phone
1177 is a national service. If you
need health advice you can call
1177 around the clock, year round,
wherever you are in Sweden.
· 440 000 people call 1177 per month
· 50% are given advice on self-care
· The other 50% are directed to the right care
· More than 90% are satisfied and follow the advice
1177.se – National Health Care Portal
· Thousands of articles
about health care,
diseases, symptoms,
medicines and
treatments
· Themes, movies and
personal stories
· 10 000 anonymous
questions answered by
doctors
· 6,8 million visits per
month
1177.se – Contact and Compare Clinics
· Contact information to
all clinics in Sweden
· Possibility to compare health
clinics – availability, waiting
times and patient satisfaction
· Compare prices and
warranties between dental
clinics
· Find and compare medical
technical devices
UMO – Youth Clinic Online
· For young people 13-25
· Information about sex,
health and relationships
· Work alot with equality of
gender, sexual orientation,
ethnicity and disabilities
· 10 000 anonymous
questions answered by
youth clinic professionals
· 560 000 visits per month
· 68% use the smart phone
or tablet
National Personal E-services
A national platform for all e-services and medical records.
· Personal questions
and answers
· Book an appointment
for visit
· Renewing prescriptions
· Ordering home-tests
· List of your medicines
· Reading test results
· Making services for your
children
· and much more…
Medical records online
· Two regions, Uppsala and Skåne
have records online for all its
citizens. All the other regions in
Sweden will follow in 2015/2016
· Care records from clinics and
information about immunizations,
prenatal care, child care and
health care contacts
· Patients can save copies of their
medical records in a personal
health account provided by the
government
Health Support and Treatments Online
Treatments:
· Depression
· Anxiety
· Phobias
· Insomnia
· …
Health support:
· Changing lifestyle
· Rehabilitation
· Drug treatment
· …
http://www.inera.se/TJANSTER--PROJEKT/E-tjanster-for-stod-och-behandling/
