1. www.syspro.com Copyright 2013 SYSPRO All rights reserved. SYSPRO Training and Learning

2. Take the training wheels off 3. Moving into phase 2 and phase 3 4. Importance of training Training helps move your company into Phase 2 and Phase 3 of your ERP implementation. Extends the initial functionality training of day to day processes Includes bite-sized learning components and in-person training or coaching Empowers users to take ownership and responsibility Increases resourcefulness in users solving some of their problems looking for opportunities for improvement Decreases time and energy spent on fighting fires Focuses on the reasons you implemented an ERP system: Competitive Edge and Results/ROI 5. Training and Business Goals Training helps you achieve your business goals! Lead to the employees being more independent, so there will be less need for supervision. Provides motivation to understand the business so they embody it in their own work. Can help your employees become more efficient and effective. Can significantly reduce employee turnover. Employees are more inclined to play a more productive role. 6. What is bite-size learning? Bite-size learning experiences include: Blog post by Natasha Wilson-Taylor, July 17, 2013: http://blog.syspro.com/2013/07/17/short- focused-modularized-learning/ Step-by-step with a consultant/trainer and written instructions on how to complete tasks Short video demonstrations (usually no more than 5 to 10 minutes) Business and system simulations that allow the learner to solve real-world problems within a risk-managed environment Brief e-learning modules that cover the main concepts and principles learners require to improve their on-the-job performance Focused, meaningful and effective Quick and convenient Flexible and customizable Cost-effective 7. SYSPRO bite-sized learning These are available: Initial training and documentation produced for go-live SYSPRO online help F1 SYSPRO Support Zone and downloadable material Webinars, eLearning modules, training guides Featured demos and tutorials Support forum http://www.syspro.com/services/education http://support.syspro.com/forums/ http://blog.syspro.com/ 8. SBSI SYSPRO training In-person and hands-on training is available: On-site coaching and training for specific business processes Train-the-trainer approach to disseminate knowledge through your company Off-site training at SBSI office Currently being developed Requires input and feedback: Speak to Lynn and John System Administration Training in April SRS Training in June 9. Benefits of SBSI SYSPRO training Having intimacy of one-on-one or small group on-site training customized for your company Having intimacy of small group off-site training (max 5 attendees) with a dedicated distraction-free, cozy and casual space Including interactive aspects with practical exercises that can be personalized to be more relevant Allowing for knowledge sharing and discussions Providing real-time troubleshooting situations Generating feedback to improve on further training sessions 10. Questions 11. www.syspro.com Copyright 2013 SYSPRO All rights reserved.