ereaders and privacy
DESCRIPTION
I made this stack for a staff training program on ebooks and ereaders. It is a basic overview of privacy as it relates to ereaders and ebooks. I updated it on 11/30/2012 to reflect the latest EFF Ereader and Privacy Chart: https://www.eff.org/pages/reader-privacy-chart-2012TRANSCRIPT
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Ebooks and Privacy
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Why privacy matters
“Lack of privacy and confidentiality
chills users’ choices, thereby suppressing
access to ideas.”
http://www.ala.org/offices/oif/ifissues/privacyconfidentiality
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What does your ereader/tablet know about you?
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What does your ereader/tablet know about you?
Depending on the capabilities of the device, and the manufacturer’s practices,
potentially LOTS!
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Where you are…
“And it's not just what pages you read; [the device] may also monitor where you
read them.”http://www.npr.org/2010/12/15/132058735/is-your-e-book-reading-up-on-you
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What you like to read…
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…and, where in the book you stopped reading, how fast you read, etc.
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What music you listen to…
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What movies you like…
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Credit card information
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Credit card information
Barnes & Noble requires a valid credit card to be on the device, even to use the Overdrive app.
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Ereaders and tablets are computers.
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Over networks, computers talk to one another
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Most ereading devices can use wi-fi to access the web
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Wi-fi:
•Allows wireless connection to a computer network•Local• Restaurants• Coffee shops• Bookstores• Libraries• Offices
•Some devices automatically connect to wi-fi when they detect it (smart phones, tablets)
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Some ereading devices can use 3G
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3G: “third-generation” cellular system
•Available essentially anywhere•Tablets/smart phones• tied to wireless
provider’s data plan (not free)
•Kindle• Not tied to wireless
provider• Free• 3G-capable Kindle
models default to 3G if wi-fi is not available
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Who does your device talk to?Whoa!
Really? What else does she like to
read?
Well, Jeff, she’s really into…
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For some devices, the manufacturer can contact the device…
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…and alter it without the user’s knowledge.
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…and alter it without the user’s knowledge.
Amazon removed copies of George Orwell’s novels
from Kindles without their
owners’ knowledge, let alone permission
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It’s all nice and legal.
“Barnes & Noble.com reserves the right to automatically update, modify and/or reinstall the Barnes & Noble eReader Software. “
http://www.barnesandnoble.com/include/terms_of_use.asp
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Because you gave them permission.
“By visiting any area on the Barnes & Noble.com Site, creating an account, [blah blah blah blah blah blah],a User is deemed to have accepted the Terms of Use.”
http://www.barnesandnoble.com/include/terms_of_use.asp
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Does anyone care about ereaders and privacy?
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Do a search for “ereaders” and “privacy”
Does anyone care?
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You won’t find much
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Everything you find refers to this:
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The Electronic Frontier Foundationcompared manufacturers’ privacy policies
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Overdrive and privacy
“When a visitor borrows an eBook or other digital item from a library or school catalog, OverDrive does not collect or maintain any personal information.”
http://overdriveblogs.com/library/2011/10/04/a-note-on-library-patron-and-student-privacy/
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Overdrive and privacy
“In order to check out or place a hold on a title… we validate the status of a visitor’s library card (active or inactive), but do not obtain any information regarding their identity from this process.”
http://overdriveblogs.com/library/2011/10/04/a-note-on-library-patron-and-student-privacy/
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Overdrive and privacy
“…third-parties may require visitors to register using an email address to access their software or services.”
http://overdriveblogs.com/library/2011/10/04/a-note-on-library-patron-and-student-privacy/
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Overdrive and privacy
http://www.infodocket.com/2012/10/12/overdrive-releases-updated-media-console-app-also-releases-app-for-kindle-fire/
Added Google Analytics to Overdrive Media Console in Oct. 2012 Unclear what data is being gathered
Amazon gets transaction information when Kindle-format ebooks are checked out via Overdrive
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Patrons move from one privacy policy to another
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Patrons move from one privacy policy to another
“The notice…is an explicit acknowledgement that neither a library’s nor OverDrive’s privacy policy applies to library patrons accessing titles via the Kindle.”
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Is this Big Brother?
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“the information could be subpoenaed to check someone's alibi, or as evidence in a lawsuit.”
Is this Big Brother?
http://www.npr.org/2010/12/15/132058735/is-your-e-book-reading-up-on-you
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This IS “Big Content”
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This IS “Big Content”
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This IS “Big Content”
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What’s a reader to do?
Understand device manufacturer’s privacy policies
Understand the risk before buying
Wait to buy an ereader
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What’s a library to do? Understand privacy policies.
Ask vendors about the technologies that are being implemented.
Communicate privacy concerns to vendors.
Turn down vendors that cannot satisfy privacy concerns.
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Further reading E-Reader Privacy Chart, 2012 Editionhttps://
www.eff.org/pages/reader-privacy-chart-2012
A Note on Library Patron and Student Privacy by Lindsey Levinsohn
http://overdriveblogs.com/library/2011/10/04/a-note-on-library-patron-and-student-privacy/
Is Your E-Book Reading Up On You? by Martin Kaste
http://www.npr.org/2010/12/15/132058735/is-your-e-book-reading-up-on-you
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Further readingOverDrive, Amazon Privacy Disclaimer Pops Up
in Wisconsin; in Virginia, Questions About Catalog Disparities by Michael Kelley
http://www.thedigitalshift.com/2011/12/ebooks/overdrive-amazon-privacy-disclaimer-pops-up-in-wisconsin-in-virginia-questions-about-catalog-disparities/
Privacy and Confidentiality by the American Library Association
http://www.ala.org/offices/oif/ifissues/privacyconfidentiality