er grow explore e - south london neighbourhood resource … · chair gary williams past chair brian...
TRANSCRIPT
Learn
Ach
ieve
Facili
tate
Explore
Grow
Celebrate
Empow
er
Integrate Develop
Support
Create
Engage
5 SLNRC Staff
6-7 Families First (CAPC) - Basic Needs
8-9 Youth Council (White Oaks/Westminster)
10-11 Volunteer Engagement Youth/Adult)
12-13 Newcomer Settlement Services
14 Resident Engagement (NRAWP/WOFC)
15 Partners & Donors
16 Major Funders & Partners
3 Message from the Board
4 2016 Overall Stats
Chair Gary Williams
Past Chair Brian Orton
Treasurer Wes Veenstra
Secretary/Staff Liason Nancy Pollard
South London Youth Council Majd Radhaa
Community Council of White Oaks Chris Ewer
Neighbourhood Resource Assoc. of
Westminster Park Wes Veenstra
Community at Large Mohamed Hussein
Community at Large Angie Wilson
Community at Large Ravin J Appadoo
Community at Large William Neal
Non-Voting Position on the Board
Executive Director Nancy Needham
Community Living London Billie-Jo Wilkinson
City of London Chris Green
Youth Directors
Ameena Hamad Rachel Phillips
Leila Hamad Majd Radhaa
Lian Buwadi Tala Buwadi
Rand Karam Camden DeVries
Kyle Laurie Faryal Irfan
Judi Cummings Lilly Cummings
Iain Stevenson Owen Stevenson
Jack Underwood Casey Wilkinson
Althea Christopher Tianna Dingman
Hadley Chisholm Hailey Leblanc
Community Adult: Diana Lindsay-Roden
Jalna Branch Library Rep.: Olivia Stedman
Optimist Club of White Oaks Rep.: Mike DeVries
London Police Services: Teresa Allott (Diversity Officer)
Co-ordinator of Youth Services: Cathy DeVries
Manager of Youth Volunteers: Amanda Ross
L ast year’s Annual Meeting theme was
‘Community’ as the South London
Neighbourhood Resource Centre, the South London
Community Centre/Jalna Branch Library Complex expanded.
This major expansion brought more City services to the
neighbourhood, created more community program space
and better situated our Settlement Services.
There are many types of community. Some refer to location
(White Oaks and Westminster Park), or to age (retirement
community), or to religion (religious community) or even to
virtual communities where groups of people play games over
the internet. But basically, a community is a group of people
who connect well together.
The South London Neighbourhood Resource Centre brings
together people from all the different types of community to
have fun, learn, explore different cultures and make new
friends. By coming together we support each other, develop
our own skills and help achieve an open community of
diversity, inclusiveness and friendliness.
By learning from each other, we better understand our
neighbourhood, city, country and indeed the world beyond
our borders. As our understanding improves, we are better
able to explore and integrate into our local community. By
reaching out we can support our neighbours and celebrate our
community events and successful activities.
With your help we will continue to build on and improve our
community in the years ahead.
Gary Williams, Chair of BOD
Nancy Needham, Executive Director
2016-2017 SLNRC Board of Directors
2016-2017 Youth Centre Council
Note: Financial Statement for the year ending 31 March 2016 is available at SLNRC Executive Director’s office
14,247 1,157
680
8,484 Return
Visits to
Settlement
Services
Youth attended
programs
in White Oaks
& Westminster
Residents received
Basic Need Support
Residents joined
SLNRC & partner
programs & services
11,935
558
Residents
attended
Preschool
Programs
1,238 Residents were
supported with
lengthy advocacy
and support
751 Residents attended
FF-CAPC programs
Referrals were
offered to
residents
118,377 Return Visits during the year
SLNRC 2016 Overall Stats
Name Title 2016
Nancy Needham Executive Director/Community Development Coordinator 32
Shaundra Law Assistant -ED 24
Cathy DeVries Coordinator of Youth Services 20
Michelle Barkley Settlement Worker in the Schools-Supervisor 17
Heather Molen Coordinator of Volunteer Services-Adult & Seniors 15
Gerri Catherwood Coordinator of Families First-CAPC 14
Mohamed Al-Adeimi Director of Newcomer Settlement Services 14
Tayiba Nasr Volunteer Services-Adult Seniors Facilitator 11
Nadiah Al-Hesani Occasional Childcare Worker Settlement Services/FF Childminding 10
Hanan Saad Occasional Childcare Worker Settlement Services/ FF Childminding,
Drop in Facilitator 10
Reem Al-Alwani Program Facilitator For Families First/Community Integration Worker
for Settlement Services 10
Donna Stevenson Finance Manager/Project Facilitator 9
Fawzie Hamze Friday Soup Facilitator/Food Bank Manager 9
Saleh Alathamena Information & Orientation Facilitator 8
Lana Salih Settlement Counsellor 8
Huda Abdulla Settlement Services—Childminder 8
Edith Mereno Settlement Services—Childminder 8
Evelyn Diaz Library Settlement Worker 7
Rajaa Al-Abed Settlement Worker in the Schools 7
Amanda Ross Coordinator of Youth Volunteer Services/Asst. Co-Ord. for Youth Ser-
vices, Families First Facilitator 7
Kelly Clark-Emery Community Development/Volunteer Services Westminster 7
Saira Lopez Basic Needs Food Coordinator 6
Amani Radhaa Settlement Counsellor 6
Lisette Ochoa Settlement Worker in the Schools 5
Alisha Breig Settlement Worker in the Schools 4
Mudrika Hamou Settlement Counsellor 3
Kayla Potts Settlement Counsellor 3
Shelby Townson Recreation Leader 3
Malalei Amiri Settlement Services - Childminder 3
Zeher Omar Youth Leader Westminster 1
Karen Scott Drop-In Facilitator 1
Inas Al-Yasiri Childminding Drop-In Facilitator 1
Ameena Hamad Children’s Program Facilitator 1
Lina El-Kassem Settlement Worker in Schools 1
Hana Moussa Settlement Worker in Schools 1
Erika Munoz Community Engagement Facilitator <1
Sama Ghani Settlement Worker in the Schools <1
Tala Buwaldi Assistant Youth Leader Westminster <1
SLNRC Staff List
SLNRC Family Drop-in programs improve the health
and social development of children and their families.
Through this literacy focus program families tell us they
feel more confident in their parenting skills and enjoy
having the opportunity to meet new people. Family Ties
is a drop-in program hosted in the gym on Friday
mornings. A father and his 3 preschool boys come out
regularly. His experience at the centre brings strength
and peace to his family. His resilience is building daily
as his settlement in Canada has been a positive
experience with the network of supports around his
family.
“When my son first arrived at School’s Cool
he had separation issues. With the help of the
amazing teachers he quickly overcame this.
He learned an enormous amount at School’s
Cool. He learned reading, writing, shapes,
colours and his listening skills have
improved. I would highly recommend this
program to any parent.”
“It has helped me to solve problems and I
have learned how to make decisions and deal
with difficult things.”
Lea
rn
751 unique parents and their children
attended our CAPC (Community
Action Program for Children)
programs with 10,360 visits.
Our Families First CAPC programs take a
preventative and proactive approach to ensuring the more
vulnerable members of our community acquire the
knowledge, resources and life skills that will provide
families with children newborn to 6 years of age with the
best chance at leading healthy lives.
School’s Cool is an outcome based learning readiness
CAPC program for children 3-4 to improve social,
language, reasoning and self-help skills to prepare them
for school entry. 97 children attended our program with
amazing outcomes.
558 unique parents, caregivers and children attended
our Family Drop-in Programs with 4,000 visits.
Fam
ilie
s F
irst
CA
PC
Learning together as a family and community
through playing, sharing and inclusion:
“It helps me out a lot to receive
fruits and vegetables and grocery
cards. I save the cards and use
them at the end of the month
when I run out of money.”
1,238 individuals
received advocacy and support
$2,000.00 in Harvest Bucks
were distributed
5,621 Food Items and
3,091 Baby Items
were distributed
1157 families accessed our Emergency
Food Cupboard
“ The Harvest Bucks are
helpful as I am low income
and it definitely helps me eat
more healthy.”
Basi
c N
eed
s
Giv
ing
back
271 unique youth visited youth
programs, a total of 3,171 times
392 children and youth were assisted with their
Canadian Tire Jumpstart applications, giving them the
opportunity to participate in recreational activities.
Through our Youth Council we offer youth led special events and
programs that provide opportunities for youth to develop their
personal skills from conception of their idea to the completion of
the activity. This is a great opportunity for youth to see all parts
of the development of programs and learn many leadership skills
that they will add to their resumes and future career planning. As
recognition of their hard work the Youth Council directors were
given an honorary certificate by MPP Teresa Armstrong “In
recognition of all their hard work related to the Youth Centre”.
One of the Youth Council Directors wrote “My experience with
SLNRC has opened many doors for me. Along with the amazing
services and programs provided by SLNRC for the community I
have been empowered through volunteerism and learned many
skills that have helped shape my academic and professional life.”
“Summer Days of Play” was a summer program where
we partnered with NRAWP’s Youth Centre and was
funded by Canadian Tire Jumpstart. 20 youth
participated in a 7 week program that showed them
new and exciting ways to be active. Once a week we
had new recreational adventures that youth participated
in such as bubble soccer, rock climbing, self defense,
lawn bowling, canoeing, dance and swimming. Youth
truly enjoyed trying new activities and one of their
favourites was lawn bowling.
Learning to be Healthy through
Youth Programming
South London Youth Council South London Youth Services -Youth Council giving back to their the community
White Oaks:
Young people have the leadership skills that
provide them with the capacity to be engaged,
productive members in their communities
Young people are physically, cognitively and emotionally healthy
Youth Creating Opportunities For Other Youth In Their Community
“I was provided with new ways to live
and eat better for my mind and body.”
“The biggest change I have experienced is
an increase in my abilities, talents, life
skills and confidence.”
NRAWP YOUTH PROGRAMS-LEARNING: Westminster youth are provided with many opportunities to learn
and grow through our after school programs. While healthy
snacks are provided at each program to nourish the children and
youth, our cooking program puts them in a position to develop
skills and knowledge that will be useful in life. They are able to
improve on their selection of healthier foods, understand how to
better plan, prepare and cook meals and to use household kitchen
equipment. NRAWP has had 109 unique children and youth visit
our programs a total of 1, 071 times.
Neighbourhood Resource Association of
Westminster Park - (NRAWP) YOUTH COUNCIL meets to discuss the needs of their community, to bring awareness to
issues facing today’s youth and to make a difference through
planning and hosting various events. In particular this year they
recognized the struggles many youth have with mental health and
wrote a grant to host the “iMATTER” event that focused on mental
health and stress and to celebrate the awesomeness of being a youth.
They held a successful ‘teen only’ night with guest Andy Thibodeau
speaking about the negative impact of stigmas and offered fun
activities while learning about stress, how to cope and some
resources. Through this event many of the youth now recognize
what it means to be a leader and feel that they can take on a
leadership and active role in their community.
Westminster:
NRAWP Youth Council
1Newcomer youth and adults are supported to gain
Canadian volunteer work experience in a
supportive community setting)
Young people experience social inclusion and value diversity in
their community
“it makes me feel more
confident in myself”
Volunteer Engagement
YOUTH: 300 volunteers donated 5,073 hours of purposeful time to the community:
Youth –Help the community:
This year our Youth Volunteers wanted to help fill our
emergency food cupboard. Through a solution focused
group planning experience the youth decided that
caroling for canned food items and money would be a
great way to help fill the food cupboard. Knowing that
families are living outside of their comfort the youth as
well stepped out of their personal comfort and sang in a
storefront at White Oaks mall in front of the food court.
Youth were able to collect some canned food items as
well as donations over $150.00 to go towards the
Emergency Food Cupboard. This experience has had a
lasting impact on the youth and community.
Youth understand the value of
volunteering:
Over the year youth are presented with various
volunteer opportunities. We inform youth on a
regular basis the value of volunteering. When
youth have an opportunity to be acknowledged
for their efforts this brings further growth for the
youth. The Ontario Volunteer Service Award is
one example of a great acknowledgement for the
youth.
“I get to give back to
my community”
Volunteer lead program- Friday Soup:
Volunteers support our Friday soup program through cooking and socializing with
the community. This volunteer experience has taught our volunteer team about
healthy food options. This community program has reduced isolation for our local
residents while creating a social setting to build friendships and to enjoy a healthy
lunch. Our volunteers had an opportunity to volunteer in the community at Church In
the Oaks. This new community space during our construction brought in new
community members and provided a new experience when the centre was displaced
from March-July.
“I look forward every
Friday to eating a
healthy lunch with
my “Neighbours”
and being a part of a
community” Eng
age
1,780 meals and
friendships were
shared.
1,3,002 cups of
coffee were shared
between
volunteers and the
community.
Volunteer lead program-Coffee Time:
With our coffee time program we have shared information that connects
residents to their community; we have seen friendships grow and we have
supported the ongoing development of the English language with many
local residents. We all learn so much over a welcoming cup of coffee.
“I have met new
friends at coffee
time”
ADULT:
Integration of Newcomers into their community
Inte
grat
e
"“My SWIS worker helped me and my family with
many things. When I needed winter clothing for my
family she showed me where to go. My SWIS worker
told me about many programs that my family and I
love. My daughters received help with a free tutoring
programs, free sports programs and events. She also
helped me to have good communication with the
school. I learned about fun activities in the city to
take my kids. My SWIS worker acted very quickly
and did not make my family wait."
(Newcomer Parent residing at Westmount)
“The Settlement Counsellor welcomed me with a smile and immediately
started to look into my needs. We talked and talked and then I felt I have
enough ideas to plan for the things I need to do first and plan for the
future. I am amazed how I managed to carry on my life with less stress.
(Newcomer Client)
IRCC immediate Outcomes: Clients receive appropriate information
and services to address settlement needs and clients have connections to
communities and public institutions
(1) Settlement Services: Last year, the staff of the Newcomer Settlement Services served a
total of 1,648 unique newcomers providing 8,903 settlement related services. These include
and are not limited to information and referrals to programs and services based on their needs.
Newcomer Settlement Services
Through the different programs (Orientation and Information,
Settlement Workers in Schools (SWIS) and Library Settlement
Worker (LSP) of the Newcomer Settlement Services, we are
glad to share our achievements as mandated by Immigration,
Refugees and Citizenship Canada (IRCC):
(2) Needs Assessment & Referral:
The needs of 1039 unique permanent
residents were assessed and were
provided with information and referral.
Staff shared with newcomers more than
996 realistic settlement plans during
this reporting period.
“The Library Settlement Partnership program has
allowed the library to better serve our newcomer
patrons with expanded service and increase the
amount of information that is accessible for them in
the library. The settlement worker is also able to
provide referral information about the library to
newcomer clients helping them to better understand
and utilize library services”
Jodi Lewis
Supervisor Jalna Branch
IRCC Immediate Outcomes: Clients attain
awareness of community and other resources to
deal with settlement issues and clients gain
knowledge of life in Canada, including laws, rights,
and responsibilities
(3) Information and Orientation: 1624
newcomers were provided with Information
and Orientation services in the form of
one-on-one, family and group orientation.
The Resident Collaboration Team (RCT) is a space for
community-based development where residents’ voices are
heard and represented. We celebrate the unique gifts of the
residents in this neighbourhood offering opportunities for
members to participate in the development, promotion, and
ongoing operations of the White Oaks Family Centre. The
RCT has supported and developed programs such as
Homework Help, Sew Fun and Savour the Memories. They
have also organized the Canada Day Kid Zone in efforts to
engage other members of the community and celebrate to-
gether. After the end of the programs and events, RCT
members gather to celebrate their accomplishments and
participation in the White Oaks community. RCT members
have volunteered a total of 651 hours.
“We all work together like a
family. There are people from
everywhere. Diversity is good.
We feel part of the community!
I really love it!”
Through the Neighbourhood Resource Association of
Westminster Park (NRAWP), Westminster residents
continue to volunteer with large community events. This
year a “Foot Stompin’ Good Time” dinner and dance was
held for the first time which gave all residents an
opportunity to connect with their community and
neighbours, feel included and have fun! This successful
event is a great example of how something awesome
comes to a neighbourhood when people volunteer. They
felt that they were giving back to their community and
becoming leaders.
“Thank you for putting on a great
dinner and dance, we enjoyed the
evening. It was great to see a good
turnout with multi-generations and
multi-cultures.”
Increase leadership/promotion/membership among
community initiatives.
Together
Residents
Celebrating
Resident Engagement
NRAWP:
White Oaks Family Centre:
Middlesex London Health Unit
Muslim Family Services
Neighbourhood Resource Association of Westminster
Park (NRAWP)
Networking for an Inclusive Community
New Horizon’s For Seniors
Knights of Columbus
Nokee Kwe - The South London Employment Help Centre
Optimist Club of Byron
Optimist Club of Westminster Park
Optimist Club of White Oaks
Pathways Skill Development & Placement Centre
Pathways to Prosperity (Migration and Ethnic Relations)
Pillar Non-Profit Network
Project Play
Rotary Club of White Oaks
Southwest Ontario Aboriginal Health Access Centre
(S.O.A.H.A.C.)
Salvation Army Schulic School of Medicine and Dentistry (DOCS Program)
Second Stage Housing
Serve London
Shoppers Drug Mart Adelaide & Southdale
Social Services (Leap)
Starbucks-White Oaks
St. Joseph Chaldean Church
St. Justin's Catholic Church
St. Vincent De Paul
Starbucks Commissioners East
Statistics Canada
SWIM Single Women in Motherhood
TD Canada Trust Ernest Avenue
Thames Valley Children's Centre
Thames Valley District School Board
Tim Horton’s - Adelaide & Southdale
United Way - Gennext
Western University - Faculty of Education
Western University – Faculty of Social Science
Waste Free World Association
Westminster - NRAWP
White Oaks United Church
WIL Employment Connections
Youth Opportunities Unlimited
YMCA of Western Ontario
The Board of Directors, staff and volunteers of the South London Neighbourhood Resource Centre and mem-
bers of the NRAWP Board of Directors would like to thank our partners and donors who contributed to the
quality work of SLNRC over the past year:
Canada Revenue Agency
Canadian Tire- Jumpstart satellite site
Child and Youth Network
Childreach
Children's Aid Society
City of London
Community Council of White Oaks
Community Living London
Cross Cultural Learner Centre
Crouch Neighbourhood Resource Centre
Earl & Mary Ross
Fanshawe College
Giant Tiger
Glen Cairn Community Resource Centre
Health Zone Nurse Practitioner Led Clinic-Southdale
Investing in Children
Islamic Centre of Southwestern Ontario
Jalna Branch Public Library
John Howard Foundation
Lenscrafter One Sight Program
Libro financial Group
London and Area Food Bank
London and Middlesex Housing Authority
London and Middlesex Local Immigration Partnership (LMLIP)
London Children's Connection
London Community Resource Centre
London Community Chaplaincy
London District Catholic School Board
London Fire Department
London Iraqi Chaldean Community
London Intercommunity Health Centre
London Lawyers Feed the Hungry
London Muslim Mosque
London Muslim Youth Association
London Police Service
London Public Library
London Ski Club
London Transit
LUSO Community Services
Jesus Fest Ministry
Maycourt of London
Merrymount Children's Centre
Ministry of Transportation
Partners & Donors
Thank you to our Major Funders & Partners
Together we can do much more