EMOTIONAL INTELLIGENCE (EQ)

& MIND MAPPING SKILLS

This fun-filled program is especially structured to look at your inner self,

what you are capable of achieving personally and professionally,

factors that hinder us from moving ahead and how we can overcome

them. It will also look into mind mapping tools and techniques to

enhance performance, achieve results, generate ideas and provide

solutions to problems.

Course Objectives

Upon completion of this programme, the participants will be able to :

Reasons that hinders people from progressing at work

How to set goals

Positive attitude and the right choice guides us forward

How emotional intelligence can actually hinder or help in

motivating employees

How to gain the right frame of mind to generating new and

workable ideas

Course Details

Trainer : ANITA SHANMUGAM

Date : 14-15 Feb 2017 (2 days)

Venue : Amcorp Mall, Petaling Jaya

Scheme : PSMB - SBL KHAS

Who’s Suitable for this?

Executive, Supervisors, Officers,

Administrators, Team / Line Leaders,

Managers and anyone interested in

achieving better things life has to offer

both personally and at work

Methodology

This stimulating program will maximizes

the understanding and learning through

PowerPoint presentations, role plays,

group activities, individual & group

presentations, case studies and Q & A

session.

Individual Price

RM1, 350 per pax (exclusive 6% GST)

Group Discount (3pax and above)

RM1, 200 per pax (exclusive 6% GST)

Early Bird Discount (Before 20 Jan’17)

RM1, 147.50 per pax (exclusive 6% GST)

EARLY BIRD DISCOUNT

Get 15% off if you sign up before 27 Jan 2017

Course Outline

MODULE 1 - ME IN THE NEXT 5 YEARS

7 Factors that either prevent you or Helps you to Move Forward

o Motivation

o Self-Awareness

o Personal Change

o Smart Goals

o Belief System

o Driving Force

o Attitude and Choice

MODULE 2 - INTERPERSONAL COMMUNICATION AND CHANGE

Introduction to NLP Neuro Linguistic Programming (NLP) Basics

Cause and Effect

Pre-Suppositions

Present State / Desired State

MODULE 3 - PERSONAL GOALS

SMART Goals

Individual Exercise: Mind-Mapping

Developing Strategies – Exploring your SWOT

Individual Exercise: SWOT (Strength, Weakness, Opportunity & Threat)

MODULE 4 - MIND MAPPING

How the Brain Works (Creativity and Innovation)

Preparing your Body & Mind for Creativity

Brain Foods

How to Foster an Idea Enriching Environment

Mind Map Examples

Mind Mapping Uses

MODULE 5 - EMOTIONAL INTELLIGENCE

Define Emotional Intelligence

Describe the Four Components of Emotional Intelligence

Describe the Importance of Emotions and Effective Leadership

Case Study: Emotional Intelligence Helps People Succeed

MODULE 6 - JOURNEY INTO SELF AWARENESS

Determine my Strengths

Figure out what Motivates Me

Gain Understanding and Insight into my Personality and Values

Find out what are Others Perception of Myself

Group Activity – “The Social Mirror”

Day 1 and Day 2 Timing

Class Time: 0900 – 1700

Break: 1015 – 1030 / 1515 – 1530

Lunch: 1300 – 1400

Trainer Profile

Anita Shanmugam

Bachelor of Business Administration

Royal Melbourne Institute Of Technology, Australia

NLP Certified Practitioner

Anita Shanmugam has intense dedication towards improving personal and organizational performances. With a track record of 9

years in the corporate sector, Anita brings extensive experience from the corporate world and is now considered amongst the new

breed of dynamic “Human Relations Trainers” blending practical concerns.

She is a certified NLP Practitioner who believes one needs to be able to communicate with and influence oneself, family, friends,

colleagues or clients. She believes that professionally, everyone needs to understand how important it is to be able to make oneself

understood and to influence effectively. It takes a real skill to understand and grasp new concepts quickly from others and to be able

to communicate at all levels.

Currently she is a communication skills trainer for all levels including operations, supervisory and managerial staff, conducting

training programs in Bahasa Malaysia and English language. Along with Business Communication, she conducts training programs

in Mastering Communication and Learning Skills, Assertive Communication, Team Building, Time Management, EQ and Leadership,

Change Management and Personality Development, Business Writing – Communicating and Writing in a Dynamic Style, Mastering

the Art of Effective Communication, Structuring and Writing Reports, Preparing Management Reports, Communication and

Interpersonal Skills for Executives, Communication and Interpersonal Skills for Managers, Mind mapping, Note Taking and Idea Tree,

Excellence in Communication and EQ Using NLP Techniques, as well as Participating and Leading Effective Meetings at the

Workplace.

She displays a high level of energy--her sessions are full of enthusiasm and zeal. Anita is very creative and has a vision to train people

all across the globe. She has also successfully designed, developed and customized training programs to the unique requirements of

the client for various programs.

Organisations that have benefited from her expertise include Etiqa Insurance And Takaful, Universiti Putra Malaysia, Inti College,

Lembaga Tabung Haji, Perodua, Petronas Ferlitlizer, Pacific Mutual, Royal Danish Embassy, Columbia Healthcare, Malaysia Institute

Of Accountants, Ranhill Worleyparsons Sdn Bhd, Shell Global Malaysia Sdn Bhd, Titan Petchem (M) Sdn Bhd, Valuecap Sdn Bhd,

Kuari Pati Sdn Bhd, Prestariang Technology Sdn Bhd, Chemtube (M) Sdn Bhd, Digi, Bank Negara, Awc Berhad, Kertih Terminals Sdn

Bhd, In-Situ Maintainance Service Sdn Bhd, Prestariang Technology Sdn Bhd, Kic Group Sdn Bhd, P.P Steel Service Centre Sdn Bhd,

Royal Selangor, Nestle, Star, Idaman Pharma, Hicom Teck See, Sunguard as well as Telekom.

She is truly a dynamic trainer who is also a strong believer of integrative learning, which involves multiple levels of intelligence. She

believes that training must be relevant to the organization and fun to the participants to achieve a win-win situation for all parties.