epl feb 2013 trustees and management discussion
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TRANSCRIPT
Expect MoreDriving Innovation, Community, Success, & Scalability
Stephen Abram, MLSEdmonton Public Library TrusteesFeb. 12, 2013
It’s simple really, shift happens, gedoverit
• Users & Communities will continue to be diverse in the extreme• Expectations around timeliness will increase• We will have a foot in both camps for many, many years to come: digital
and physical• Content will (is already) be dominated by non-text (gamification, 3D,
visual, music, video, audio, etc.)• Search will explode with options and one-step, one box search is for
dummies• The single purpose anchored device is dead as a target environment• Devices will focus on social, collaboration, sharing, multimedia, creation
and successful Services will align with that• Librarians will need to focus primarily on professional service(s) and
strategic alignment (reduced roles in organizing knowledge and step&fetchit politeness)
• E-Learning, collections and metadata will go to the cloud massively
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What are you?
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Library MegatrendsIt doesn’t take a genius to see librarian skills and competencies applied to the trends and issues in library communities
Libraries core skill is not delivering information
Libraries improve the quality of the question
and the user experience
Libraries are about learning and building communities
•What are your goals?
•What are their goals?
•Is there a difference?
What are the community’s goals?
What does Sustainability
Mean?
What Does Boundarylessness
mean?
Coming up . . .
ReadersFirst
Being More Open to Comment
Being More Open to Criticism and Feedback
Being More Open to Recommendations
Support Aspiration
Be Creative and Attract
Being More Open to Change
The Library as Sandbox
Being More Open Experimentation, Pilots and Innovation
Being More Flexible
Being More Open to Risk
Being Open to a Mosaic of Solutions
Being Open to Ambiguity
BeMoreOpen to SocialTechnologiesand UnintendedConsequences
Being Comfortable with Speed
Being Open to New Ideas
Letting Go of Control
Remove the Borders Inside Libraries
Be the Change We Want to See
Remove the Borders In the Library Community
Be the Change We Want to See.
Remove theBorders Between
Libraries and Users
Be the Change We Want to See.
Remove the Borders Between Libraries and Influencers
Be Inspirational
Be Important
Know What Makes Us Different
Finding Our Voice and Using It
So what should Public Library Priorities Be?
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Black and White
•The polarization of discussionDogmatic vs. Professional positions on: eBooks, access, copyright, etc.
Political and social value systems in confl ict
Black & White
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• Examples of B&W discussions
• These can sometimes lack professional perspectives, be politically dogmatic and belief driven, and use death symbolic metaphors
• E-books versus Physical Books• Open access versus Proprietary Content• Free versus Fee• Business Models versus Social Models• Apple versus Microsoft PC• Desktop vs. Laptop vs. Tablet vs. Phone• Privacy and Confidentiality
• Make no mistake. I’m not saying the discussions are wrong or taking sides, I just think professionals see colours and shades of gray.
OMG – the digital book!
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What We Never Really Knew Before 27% of our users are under 18. 59% are female. 29% are college students. 5% are professors and 6% are teachers. On any given day, 35% of our users are there for the very
first time! Only 29% found the databases via the library website. 59% found what they were looking for on their first search. 72% trusted our content more than Google. But, 81% still use Google.
We often believe a lot
that isn’t true.
What Would You Attempt If You Knew You Would Not Fail?
Choose
The power of libraries
A Third Path
Focus on the Whole Experience
Until lions learn to write their own story, the story will always be from the perspective
of the hunter not the hunted.
Stephen Abram, MLS, FSLAConsultant, Dysart & Jones/Lighthouse Partners
Cel: [email protected]’s Lighthouse Blog
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