XLRI, Jamshedpur Francis Castelino

Enterprise Resource Planning (ERP)

PGCLSCM

Course Outline

Objectives:

Today it is self-evident that information technology is fundamental to the practice of general

management. With the coming of age of computerisation efforts in most businesses today,

business process knowledge has become a pre-requisite to conducting sound business, using the

computer system as a tool to aid decision making. The capability to generate relevant and real

time information to support processes and decisions has been the dream of ‘information systems

professionals’ for the last four decades. ERP systems bring us closer to this desired ideal, than

ever before.

This course has been designed to bridge the gap between the need of business process

knowledge and its application to the business environment. The aim of the course therefore is to

make the student a manager of computer service offerings across business processes of an

organisation. The course also aims to provide an understanding of the managerial issues

involved in the design and implementation of Enterprise Resource Planning Systems and

focuses on the benefits that may be realized from an ERP system and on the management of

benefits from the ERP system.

Methodology:

The entire course is “application oriented” and in keeping with the purpose of making the

participant an effective manager, the course is based on lecture sessions, demo classes and

practical work. The classroom sessions will be participative in nature with demonstration of

important concepts and applications where possible. The participant will be able to apply the

concepts in practical sessions and during assignments that are included for the purpose, as part

of the course.

The course will be conducted in 10 sessions of 1½ hour each as per schedule. The topics to be

covered are enumerated below:

Contents:

Srl Topic 1. Introduction

Process Modelling for Business Rules

2. Business Process Re-engineering: Concepts and Practice

3. Benchmarking and Process Orientation

4. Enterprise Resources Planning – Introduction and overview

Srl Topic 5. Enterprise Resources Planning – Project Implementation Methodology

6. Functional architecture

7. Enterprise Resources Planning – Design, Configuration and Implementation

8. Process linkages – BPR, e-business and the extended process model (SCM)

9. Managing the benefits from ERP & Organizational issues

10. Management of Change

Security and disaster management

Risk Management

11. Strategic ERP Extension and use

Evaluation:

The components of evaluation to compute the final grade are as under:

1 Mid Term Exam: 25 %

The Mid Term exam will be held on a mutually agreed date. It will be a closed book

exam with coverage of topics covered till the exam.

Individual Assignment/Project: 25 %

This individual assignment is a case study for which the participant needs to visit an

existing organisation, which has implemented an ERP. The participant needs to study

the implementation of the ERP and make a report on how the business that they have

studied, has implemented the ERP. Further they need to point out the lacunae/gaps in the

implementation of the same and how the concepts covered in class could have been used

by the business to get benefited to the ERP’s fullest potential. The aim of this project is

that a “real life” experience of technology use should be clear to the members of the

group. The final word-processed “soft copy” and report are to be submitted on the date

of the end term exam.

Class Participation/Attendance: 10 %

Since the main inputs for the course will be from lecture sessions, it is important for

participants to be present for all classes and to participate in the discussions held in

class. Participants should be prepared to contribute to the discussion of the assignments

for each class. The quality of input is more important than the quantity. Institute rules

will apply to participants failing to comply with the minimum requirements of

attendance in class.

End Term Examination: 40 %

The end term exam will be an open book exam that will cover the entire course.

Participant’s skill and knowledge will be tested during the exam.

Recommended Texts:

1. Bradley D. Hiquet : SAP R/3 Implementation Guide

2. List of Selected Readings & Cases (to be announced in class).

Other References:

1. Brady J.A., Monk E.F., Wagner B J (1999), Concepts in Enterprise Resource

Planning Course Technology; Thomson Learning, USA

2. Curran, T., Keller, G. and Ladd, A. (1998), SAP R/3 Business Blueprint:

Understanding the Business Process Reference Model, Prentice Hall, New Jersey,

USA.

3. Curran, T. and Ladd, A. SAP R/3 Business Blueprint: Understanding Enterprise

Supply Chain Management, 2nd Edition, Prentice Hall, 2000.

4. Garg Vinod Kumar and Venkitakrishnan N.K.: ERPware -ERP Implementation

Framework

5. Hamilton Scott, Maximizing Your ERP System: A Practical Guide For Managers

6. Jacobs, F. R. and Whybark, D.C., (2000), Why ERP? A Primer on SAP

Implementation, Irwin/McGraw-Hill Publisher.

7. Jaiswal, M and Vanapalli, G, Textbook of ERP, Macmillan India Ltd, 2005.

8. Leon Alexis, ERP Demystified

9. Miller, S.S., Accelerated SAP: Implementation at the speed of business, Tata

McGraw-Hill, 1998.

10. O'Leary, Daniel, E., Enterprise Resource Planning Systems: Systems, Life Cycle,

Electronic Commerce and Risk, Cambridge University Press, 2000.

11. Ramana Thothathri and Diwan Parag, ERP Genie: Have One Of Your Own.

12. Shanks G, Seddon PB, Willcocks L P: Second Wave ERP systems, Cambridge

University Press, 2003.

13. Wallace, Thomas, F. and Kremzar, Michael H. ERP: Making It Happen, John Wiley &

Sons, Inc, USA.

Reference Websites

1. www.erp.com

2. Sap Help Site : help.sap.com

3. CIO.COM

Contact: Email: fcastelino@gmail.com

(M): +91-9835167145