energy efficiency and reliability intellectual capital and learning in action. ah bee goh 3 oct....

energy efficiency and reliability

INTELLECTUAL CAPITAL AND LEARNING IN ACTION.

AH BEE GOH

3 OCT. 2010.


Presentation title DD.MM.YYYY 2

INTELLECTUAL CAPITAL MODEL



MISSION STATEMENT

TO DELIVER PRODUCTS DEFECTS FREE, ON – TIME AND AT THE MOST COMPETITIVE COSTS .

Explanations;

Defects – free – achieving products at six-sigma level or better.

On-time- deliver on promise to customers at 100% fulfillment.

Competitive cost- at a cost which bests all major competitors.

Finally , customers will be delighted with our performance on the above.



THE STRATEGY

Thailand factory will double its revenue from 1 billion baht this year to 2 billion baht in 5 years time ( average growth of 20% per year)

Profitability will be as follows; Yr 1 = 5 % Yr 2= 7% Yr 3= 9 % Yr 4= 10% Yr 5= 11%.



Stakeholder analysis

Corporate support in terms of budget and investments.

Customers ; EMC filters; solar , machine tools, elevators and wind segments etc. Automotive ; keyless entry ( low frequency antennae), Immobiliser,

filters for electric and hybrid cars.

Employees; technical and operational staff.

Suppliers ; single source and strategic suppliers, low cost Asian suppliers, special material suppliers like capacitors which can withstand high temperature.

Environmentalists- ROHs and hazardous substances control.

R&D support from the corporate.

Technological partners .

Local government incentives e.g tax breaks.

1st yr priority

1st yr priority

1st yr priority

2nd yr priority

3rd yr priority

3rd yr priority

2nd yr priority

2nd yr priority



KEY SUCCESS FACTORS

KSF 1=Implementation of lean manufacturing concepts ( based on Toyota Production Systems).

KSF -2 =On – time delivery to customers based on first confirmation.

KSF-3=External quality of our products at 500 parts per million or less.

KSF-4=Average cost reduction of products must be at least 3 % or more.

KSF-5=Internalize ROFO throughout the whole company.

KSF-6=The right technical knowledge especially filters for hybrid and electric cars are new.



KSF Indicators

strategy

Compoments of IC

# lean cells/ mth

OTD = 99.9%

OQC= 100PPM

Cog= 4% / yr. review /qtr

%of workers trained / mth

Financial focus

# of knowledge staff / yr

1

2

3

4

5

6

Human focus

Customer focus

Renewal and development focus

Process focus

Fig.1.0 The IC process model.



LEARNING IN ACTION

MUST DO LISTS

Double the revenue and profit. Customer quality at 500ppm ( parts per million) or less. Company wide training of lean cells concepts. Implement Statistical Process Control (SPC) throughout the

company ( SPC training). Company wide training on ROFO. Cost reduction of at least 3% or more per year despite yearly

wages increase of 5% per year. Effective supplier management. Implement twice daily production meetings to deliver to

customers; at 9am and at 5pm. Convert all traditional conveyor lines into lean cells. Automate key peocesses. Train, develop and recruit staff with right technical

knowledge.



INTELLIGENCE LEARNING

Study competitors products.Tear down competitors’ products and analyze why they can produce cheaply.

Analyze competitors’ designs.

Analyze competitors list prices.

How do competitors buy their parts and materials , China or Eastern Europe etc?

Which materials are being developed with the state of the art technology. E.g Franhoheur Institute of Germany is developing a car filter without PCB in it.

Study the solar and car market trends.



EXPERENTIAL LEARNING

REFLECT AND REVIEW.

Why do the competitors chose this kind of materials? Why can’t we decrease more workers after lean cell

implementation? We must be role models of ROFO. What must we do in order to have effective supplier

management?. SPC implementation; cp and cpk values? What can we learn from our mistakes?



LEADING AND COACHING

Monthly operational meetings on KPIs

5 WHY analysis on KPI which is not fulfilled.

Off- site meeting every quarter.

Daily production meetings – coach on on- time deliveries to customers.

ROFO model coachings .

Measure Learning per hours on every employee and encourage every staff to learn and submit learning hours.

Build a library of knowledge books and hold evening discussions with food and transport provided.



Thank you very much for your attention.

Any questions?

energy efficiency and reliability intellectual capital and learning in action. ah bee goh 3 oct....

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