enabling resilience on the job – what works?
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Enabling resilience on the job – what works?. Gaynor Parkin Psychology @ Victoria [email protected]. Overview. Defining resilience Previous research What promotes resilience? Current study Early trends and practice implications. Psychological resilience. - PowerPoint PPT PresentationTRANSCRIPT
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OverviewDefining resiliencePrevious researchWhat promotes resilience?Current studyEarly trends and practice
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Psychological resilienceAbility to adapt and recover
well after stress, adversity or change
“Bouncing back”
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Knowledge from previous researchChild developmentTrauma – post traumatic
growthNeurosciencePositive psychology
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Factors that promote resilienceIndividualWhanau/FamilyTeam/organisationalCommunity
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Evidence to datePhysical fitness and recovery
– role of stress hormonesMeditation/MindfulnessEmotion regulation skillsExperiencing positive
emotions
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Evidence to dateCognitive flexibilityRealistic optimismProblem solving skillsConnectedness
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Current study(Thanks MSI R&D $)!Resilience skills as building
blocksTool kitEmphasis on practice
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Current studyFace-to-face vs elearningDifferent conditions in face-to-
faceIndividual vs team elearning6 organisations participating
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Transfer of learning What works?Testing variety of tools to
reinforce learning and support practice
Email, SMS, elearningGroup follow up
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Psychometric measures The Gratitude Questionnaire (McCullough, Emmons
& Tsang, 2002) . Subjective Happiness Scale (SHS) Lyubomirsky, S.,
& Lepper, H. S. (1999), The Satisfaction With Life Scale (SWLS),Pavot, W.
G., Diener, E., Colvin, C. R., & Sandvik, E. (1991,. Flourishing Scale, Diener, E., Wirtz, D., Tov, W.,
Kim-Prieto, C., Choi, D., Oishi, S., & Biswas-Diener, R. (2009).
Percieved Stress Scale (PSS), Cohen, S., Kamarck, T., and Mermelstein, R. (1983).
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The meaning in life questionnaire, Steger, M. F., Frazier, P., Oishi, S., & Kaler, M. (2006)
Brief Mindfulness Measure , Adapted from: Baer, R. A., Smith, G. T., Hopkins, J., Krietemeyer, J., & Toney, L. (2006),
Work and Well-Being Survey (UWES), Schaufeli, W.B., Bakker, A.B. & Salanova, M. (2006),
Connor-Davidson Resilience Scale Conner, K. M., & Davidson, J. R. T. (2003)
Life Orientation Test Revised ,Scheier, M., Carver, C., & Bridges, M. (1994)
Adult Coping Scale (ACS), Jose, P.E. & Huntsinger, C.S. (2005),
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Training modules 1-4Stress – mind-emotion-body
responsesResilience – from
psychological researchPhysical wellbeingFlexible thinking
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Training modules 5-8OptimismStrong relationshipsEmotion regulation and positive
emotionRelaxation and mindfulness tools Tools from Positive Psychology
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Our observationsTherapeutic group effectRoad map for changeBroaden and Build in action
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Participant feedbackRequest for more follow upHelpful to understand science
behind toolsMindfulness practice and
flexible thinking rated highly
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Participant feedbackPost training – 1 week, 3,6, 12
monthsI have put the skills into
practiceHow?
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Participant feedbackHas the training helped improve
your resilience?Health?Performance at work?Coping with stress at work/homeRelationships with others
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Early trendsHigh levels poor health, stress
and distressHighly variable work and
wellbeing responsesLow scores on concentration and
focusHigh support: flourishing
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Early trendsImprovements in:Concentration and focusCognitive flexibilityOptimismActive problem solving
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Early trendsFace-to-face training slightly
ahead No differences (yet) types of
follow upFollow up keeping scores
more constant
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Practice implicationsCollaboration with leadership
teamsHow is “resilience” perceived?Integrate don’t separate
performance and wellbeing initiatives.
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Implications for practice:Senior leadership engagementFrameworks to support practiceOngoing practiceOngoing reviewReminders are useful