1.1INTRODUCTION

The Workplace (Health, Safety and Welfare) Regulations 1992 complete a series of six sets of health and safety regulations implementing EC Directives, and replace a number of old and often excessively detailed laws.

They cover a wide range of basic health, safety and welfare issues and, unlike the Factories Act 1961 and the Offices, Shops and Railway Premises Act 1963; apply to most workplaces (except construction sites and some mineral extraction sites).

This leaflet gives a brief outline of the requirements of the Regulations, and has been produced as part of the Health and Safety Commission's commitment under the Review of Regulation to produce simple guidance for small firms to cover key areas of risk.

REQUIREMENTS UNDER THESE REGULATIONS

Employers have a general duty under section 2 of the Health and Safety at Work etc Act 1974 to ensure, so far as is reasonably practicable, the health, safety and welfare of their employees at work. People in control of non-domestic premises have a duty under section 4 of the Act towards people who are not their employees but use their premises. The new Regulations expand on these duties and are intended to protect the health and safety of everyone in the workplace, and ensure that adequate welfare facilities are provided for people at work.

These Regulations aim to ensure that workplaces meet the health, safety and welfare needs of all members of a workforce, including people with disabilities. Several of the Regulations require things to be 'suitable'. Regulation 2(3) makes it clear that things should be suitable for anyone. This includes people with disabilities. Where the workforce includes people with disabilities, it is important to ensure the workplace is suitable for them, particularly traffic routes, toilets and workstations.

Interpretation

'Workplace' -These Regulations apply to a very wide range of workplaces, not only factories, shops and offices but also, for example, schools, hospitals, hotels and places of entertainment. The term workplace also includes the common parts of shared buildings, private roads and paths on industrial estates and business parks, and temporary worksites (but not construction sites).

'Work' means work as an employee or self-employed person.

'Premises' means any place including an outdoor place.

'Domestic premises' means a private dwelling. These Regulations do not apply to domestic premises, and exclude home workers. However, they do apply to hotels, nursing homes and to parts of workplaces where 'domestic' staff are employed, such as the kitchens of hostels.

HEALTH

The measures outlined in this section contribute to the general working environment of people in the workplace.

Ventilation

Workplaces need to be adequately ventilated. Fresh, clean air should be drawn from a source outside the workplace, uncontaminated by discharges from flues, chimneys or other process outlets, and be circulated through the workrooms.

Ventilation should also remove and dilute warm, humid air and provide air movement which gives a sense of freshness without causing a draught. If the workplace contains process or heating equipment or other sources of dust, fumes or vapors, more fresh air will be needed to provide adequate ventilation.

Windows or other openings may provide sufficient ventilation but, where necessary, mechanical ventilation systems should be provided and regularly maintained.

These Regulations do not prevent the use of unglued heating systems designed and installed to be used without a conventional flue.

Temperatures in indoor workplaces Comfort depends on air temperature, radiant heat, air movement and humidity. Individual personal preference makes it difficult to specify a thermal environment which satisfies everyone.

For workplaces where the activity is mainly sedentary, for example offices, the temperature should normally be at least 16 degrees Celsius. If work involves physical effort it should be at least 13 degrees Celsius (unless other laws require lower temperatures).

WORK IN HOT OR COLD ENVIRONMENTS

The risk to the health of workers increases as conditions move further away from those generally accepted as comfortable. Risk of heat stress arises, for example, from working in high air temperatures, exposure to high thermal

radiation or high levels of humidity, such as those found in foundries, glass works and laundries. Cold stress may arise, for example, from working in cold stores, food preparation areas and in the open air during winter.

Assessment of the risk to workers' health, from working in either a hot or cold environment, needs to consider two sets of factors - personal and environmental.

Personal factors include body activity, the amount and type of clothing, and duration of exposure. Environmental factors include ambient temperature, and radiant heat; and if the work is outside, sunlight, wind velocity and the presence of rain or snow.

Any assessment needs to consider:

Measures to control the workplace environment, in particular heat from any source. Minimizing the risk of heat stress may mean insulating plant which acts as a source of radiant heat, using local cooling by increasing ventilation rates and maintaining the appropriate level of humidity. If it is not reasonably practicable to avoid workers being exposed to cold environments you should consider using local environmental controls, for example cab heaters in fork-lift trucks used in cold stores;

Restriction of exposure by, for example, re-organizing tasks to build in rest periods or other breaks from work. This will allow workers to rest in an area where the environment is comfortable and, if necessary, to replace bodily fluids to combat dehydration or cold. If work rates cause sweating, workers may need frequent rest pauses for changing into dry clothing;

medical pre-selection of employees to ensure that they are fit to work in these environments;

use of suitable clothing (which may need to be heat resistant or insulating, depending on whether the risk is from heat or cold);

acclimatization of workers to the environment in which they work; training in the precautions to be taken; and Supervision, to ensure that the precautions identified by the assessment

are taken.

LIGHTING

Lighting should be sufficient to enable people to work and move about safely. If necessary, local lighting should be provided at individual workstations, and at

places of particular risk such as crossing points on traffic routes. Lighting and light fittings should not create any hazard.

Automatic emergency lighting, powered by an independent source, should be provided where sudden loss of light would create a risk.

Cleanliness and waste materials

Every workplace and the furniture, furnishings and fittings should be kept clean and it should be possible to keep the surfaces of floors, walls and ceilings clean. Cleaning and the removal of waste should be carried out as necessary by an effective method. Waste should be stored in suitable receptacles.

Room dimensions and space

Workrooms should have enough free space to allow people to move about with ease. The volume of the room, when empty, divided by the number of people normally working in it should be at least 11 cubic meters. All or part of a room over 3.0 m high should be counted as 3.0 m high. Eleven cubic meters per person is a minimum and may be insufficient depending on the layout, contents and the nature of the work.

Workstations and seating

Workstations should be suitable for the people using them and for the work. People should be able to leave workstations swiftly in an emergency. If work can or must be done sitting, seats which are suitable for the people using them and for the work done there should be provided. Seating should give adequate support for the lower back, and footrests should be provided for workers who cannot place their feet flat on the floor.

SAFETY

Maintenance

The workplace, and certain equipment, devices and systems should be maintained in efficient working order (efficient for health, safety and welfare). Such maintenance is required for mechanical ventilation systems, equipment and devices which would cause a risk to health, safety or welfare if a fault occurred.

Floors and traffic routes

‘Traffic route’ means a route for pedestrian traffic, vehicles, or both, and include any stairs, fixed ladder, doorway, and gateway, loading bay or ramp.

There should be sufficient traffic routes, of sufficient width and headroom, to allow people and vehicles to circulate safely with ease.

Floors and traffic routes should be sound and strong enough for the loads placed on them and the traffic expected to use them. The surfaces should not have holes, be uneven or slippery and should be kept free of obstructions.

Restrictions should be clearly indicated. Where sharp or blind bends are unavoidable or vehicles need to reverse, measures such as one-way systems and visibility mirrors should be considered. Speed limits should be set. Screens should be provided to protect people who have to work where they would be at risk from exhaust fumes, or to protect people from materials likely to fall from vehicles.

Additional measures need to be taken where pedestrians have to cross or share vehicle routes. These may include marking of routes, provision of crossing points, bridges, subways and barriers.

Open sides of staircases should be fenced with an upper rail at 900 mm or higher and a lower rail. A handrail should be provided on at least one side of every staircase and on both sides if there is a particular risk. Additional handrails may be required down the centre of wide staircases. Access between floors should not be by ladders or steep stairs.

Where a load is tipped into a pit or similar place, and the vehicle is liable to fall into it, barriers or portable wheel stops should be provided at the end of the traffic route.

Loading bays should have at least one exit point from the lower level or a refuge should be provided to avoid people being struck or crushed by vehicles.

1.1.1NEED OF THE STUDY

The organization provided safety & welfare to the employees who are working in the

organization. A study of safety & welfare measures analyzes the effectiveness of safety &

welfare measures provided by the somappa comfort system India (p) ltd.

Employee’s safety & welfare is a comprehensive term including various services,

facilities and amenities provided to employees for their betterments.

The basic purpose in to improve the lot of the work class, the employees welfare is a

dynamic concepts. It measures are also know as fringe benefits and services. Welfare

measures may be both voluntary statutory.

Employee’s safety & welfare is a critical aspect which has to be in to consideration.

Unless the organization cares for the safety of its employees the employees will not care for

the growth of the organization.

Hence employee safety measures are vital to be followed. Above all employees safety

measures decides and determines a company brand name, credibility, reputation, etc.

1.1.2SCOPE OF THE STUDY

The research to be complete & correct in all aspects, it should first decide upon its

boundaries of its operation. The scope of the study is to find out the welfare measures

between the employees in the l&p somappa comfort system India (p) ltd

The workplace, and certain equipment, device and systems should be maintained in

efficient working order (efficient for health safety and welfare). Such maintenance is required

for mechanical ventilization systems equipment and device which would cause a risk to

health, safety or welfare if a fault occurred and equipment indented to prevent or reduce

hazard.

The condition of the building needs to be monitored to ensure that they have appropriate

stability and solidity for their use. This includes risks from the normal running of the work

process (e.g. vibration, floor loadings) and foreseeable risks (e.g. fire in a cylinder store)

1.1.3OBJECTIVES OF THE STUDY

Primary objectives:

To study an employee’s satisfaction towards safety and welfare measures L&P

SOMAPPA COMFORT SYSTEM INDIA [P] LTD.

Secondary objectives:

To study the employee’s satisfaction & morale towards safety & welfare measures.

To study whether the employees are satisfied with the overall benefits provided by the

organization.

To analyze the effectiveness of safety measures provided by the organization.

To ascertain the need and expectation of the employees of the about or regarding the

safety & welfare measures in the organization.

To give suggestions to the company to improve the welfare schemes effectively.

1.1.4RESEARCH METHODOLOGY

The research work undertaken is based on the research methodology, which is given

below:

Definition of research:

Research in common parlance refers to a search for knowledge. One can also define

research a scientific and systematic search for pertinent information on a specific topic. In

fact, research is an art of scientific investigation

Research is an academic activity and as such the term should be used in technical

sense.

According to Clifford woody, research comprise defining and redefining problem,

formulating hypothesis or suggested solution. Collecting, organizing and evaluating data,

making deduction and reaching conclusion and at last carefully testing the conclusion to

determine whether they fit the formulating hypothesis.

“Research” refers to the systematic method consisting of enunciating the problem,

formulating a hypothesis, collecting the fact or data analyzing the fact and reaching certain

conclusion either in the form of solution towards the concerned problem or in certain

generalization for some theoretical formulation.

1.1.4.1 RESEARCH DESIGN

A research design is the arrangement of conditions for collection and analysis of data in a

manner that aims to combine relevance to the research purpose with economy in procedure.

Historical Research Design - The purpose is to collect, verify, synthesize evidence to

establish facts that defend or refute your hypothesis. It uses primary sources, secondary

sources, and lots of qualitative data sources such as logs, diaries, official records, reports, etc.

The limitation is that the sources must be both authentic and valid.

Descriptive or Survey Research Design - It attempts to describe and explain

conditions of the present by using many subjects and questionnaires to fully describe a

phenomenon. Survey research design /survey methodology is one of the most popular for

dissertation research. There are many advantages. I have used Descriptive research design in

this project.

Correlation or Prospective Research Design - It attempts to explore relationships to

make predictions. It uses one set of subjects with two or more variables for each.

Causal Comparative or Ex Post Facto Research Design - This research design

attempts to explore cause and affect relationships where causes already exist and cannot be

manipulated. It uses what already exists and looks backward to explain why.

Developmental or Time Series Research Design - Data are collected at certain

points in time going forward. There is an emphasis on time patterns and longitudinal growth

or change.

Experimental Research Design - This design is most appropriate in controlled

settings such as laboratories. The design assumes random assignment of subjects and random

assignment to groups (E and C). It attempts to explore cause and affect relationships where

causes can be manipulated to produce different kinds of effects. Because of the requirement

of random assignment, this design can be difficult to execute in the real world (non

laboratory) setting.

Quasi Experimental Research Design - This research design approximates the

experimental design but does not have a control group. There is more error possible in the

results.

This study has been based on Descriptive research, which is concerned with describing the

characteristics of a particular individual, or of a group. It includes surveys and fact-finding

enquiries of different kinds.

1.1.4.2 DATA SOURCES

After identifying and defining the research problem and determining specific

information required to solve the problem, the researcher`s task is to look the type and

sources of data which may yield the desired results. Data sources are of two types through

which data is collected.

Data sources may be classified as

1. Primary data

2. Secondary data

PRIMARY DATA

Primary data is the original data collected by the researcher first hand. It is collected

for the first time through field survey. These are those that are gathered specifically, for the

problem at hand. The various sources for collecting primary data are questionnaire,

observation, interview etc. The primary source used for the study is questionnaire.

SECONDARY DATA

Secondary data is the information which is already available in published or

unpublished form. When the needed information is collected from the census of population

available in a library means then it is a secondary data. It is also used for collecting historical

data. The various sources of secondary data are books, periodicals, journals, directories,

magazines, statistical data sources etc. The secondary source used for this study is company

profile, scope, need, review of literature.

1.1.4.3 RESEARCH INSTRUMENTS

Research instrument are the instruments which is used for gathering or collecting information. The used in the study are

1. Direct questions

2. Close end questions

3. Dichotomous questions

4. Multiple choice questions

DIRECT QUESTIONS

Direct questions are just what their names indicates. They explicitly ask for the

desired data. However the directness of the question also relates to the way a response is

interpreted.

CLOSE END QUESTIONS

Such questions are also called fixed alternative questions they refer to those questions

in which the respondent is given a limited number of alternative response frame which he/she

is to select one that most closely matches his/her opinion or attitude.

DICHOTOMOUS QUESTIONS

A dichotomous question refers to one which offers the respondent a choice between

only two alternatives and reduces the issue to its simple terms. The fixed alternatives are of

the type, yes/no, agree/disagree, true/false etc.

MULTIPLE CHOICE QUESTIONS

A multiple choice question refers to one which provides several set alternatives for its

answers. Thus, it is a middle ground between free answers and dichotomous question.

SAMPLING

Collecting data about each and every unit of the population is called census method.

The approach, where only a few units of population under study are considered for analysis is

called sampling method. There are two main categories under which various sampling

method can be put.

The two categories are

1. Probability sampling

2. Non-probability sampling

The sampling method adopted for the study is convenience sampling under non-probability

sampling.

NON-PROBABILITY SAMPLING

In non-probability sampling, the chance of any particular unit in the population being

selected is unknown, since randomness is not involved in the selection process. But this does

not mean that the findings obtained from non-probability sampling are of questionable value.

If properly conducted their findings can be accurate as those obtained from probability

sampling. The three frequencies used non-probability designs are

1. Judgment sampling

2. Convenience sampling

3. Quota sampling

CONVENIENCE SAMPLING:

In this method, the sample units are chosen primarily on the basis of the convenience

to the investigator. The units selected may be each person who comes across the investigator.

SAMPLE FRAME:

A Sample frame may be defined as the listing of the general components of the

individual units that comprise the defined population.

SAMPLE DESIGN

Sample design is the theoretical basis and the practice means by generalizing from

characteristics of relatively few of the comprising population. It is the method by which the

sample is chosen.

SAMPLE SIZE

It refers to the number of elements of the population to sample. The sample size

chosen for the survey is 150.

SAMPLE PROCEDURE

Sampling procedure explains about as to how the survey has to be conducted. It

depends upon the research objectives to be accomplished through investigation.

PILOT SURVEY

For testing the quality the questionnaire was administered to 25 samples, based on

their feedback modification were made in the questionnaire.

1.1.4.4 ANALYTICAL TOOLS

ANALYSIS USING KARL PEARSON’S CORRELATION:

Correlation analysis is the statistical tool used to measure the degree to which two

variables are linearly related to each other. Correlation measures the degree of association

between two variables

CHI SQUARE

A chi-square test is any statistical hypothesis test in which the sampling distribution of the

test statistic is a chi-square distribution when the null hypothesis is true, or any in which this

is asymptotically true, meaning that the sampling distribution (if the null hypothesis is true)

can be made to approximate a chi-square distribution as closely as desired by making the

sample size large enough.

Chi square method is popularly known as. It is denoted by the symbol x²

Formula for Chi square x² = ∑ (O−E) ²E

.

PERCENTAGES

Percentages refer to a special kind of ratio. Percentages are used in making

comparison between two or more series of data. Percentages are used to describe

relationships, it is expressed as.

Percentage = (no of employees/total no of employees) 100

CHARTS:

Charts are graphic displays of data for easy understanding of relative positions that is

not always possible with descriptive words or numbers. Types of charts commonly used in

business data presentation are: Bar and pie.

BAR CHARTS:

The bar chart is commonly used for presentation of qualitative data. The data can be

continuous or discrete data, which are plotted against discrete data intervals. The vertical bar

diagram, also called bar chart where the length or height of bars represent the numerical value

of the event or measurement. Width or gap between the bars is of no significance to the bar

chart data, but they are uniform in a diagram.

PIE DIAGRAM:

Pie charts are circle graphs that display 100% of data as a circle. The circle was

divided into proportionate slices that represent categories whose size is defined by the

percentage of a category in the total. Pie diagram is very suitable for presentation various

business results and quality issues, such as analysis of company earnings from various heads,

causes of products and services complaints, cost built-up etc.

1.1.5LIMITATION OF THE STUDY

The study is limited only to L&P SOMAPPA COMFORT SYSTEM INDIA (P) LTD.

The time allotted for study is only three month which is a very short period to conduct

an expensive survey.

Interview cannot be carried out with all the employee of the organization.

The information collected may be based to some extent it is not possible to review the

biased information completely.

Some of the employees were not able to understand the English.

Employees are reluctant to give their suggestions open Mindy.

Finding and suggestions may or may not be applicable for long period.

1.2.1 COMPANY PROFILE

A Leggett & Platt Company

CORPORATE DESCRIPTION: Leggett & Platt (NYSE: LEG) is a FORTUNE 500

diversified manufacturer that conceives, designs and produces a broad variety of

engineered components and products that can be found in virtually every home,

office, retail store, and automobile. The company serves a broad suite of customers

that comprise U.S. manufacturers and retailers. The 125-year-old firm’s Continuing

Operations are composed of 21 business units, 24,000 employee-partners, and more

than 250 facilities located in 20 countries.

 Leggett & Platt is North America’s leading independent manufacturer of:

a) Components for residential furniture and bedding;

b) Retail store fixtures and point of purchase displays;

c) Components for office furniture;

d) Drawn steel wire;

e) Automotive seat support and lumbar systems;

f) Carpet underlay;

g) Adjustable beds; and

h) Bedding industry machinery.

L&P Somappa Comfort Systems(India) Private Limited

 

COMPANY DESCRIPTION: Leggett & Platt Automotive Group provides quality

engineered products for every manufacturing need, including lumbar, suspension, and

bolster systems; wire forms, mechanical control cables, welded seating components,

tubular products, and seating motors and actuators. Its objective is to provide ultimate

comfort in automotive seating.

With technical and engineering expertise in Asia, Europe, and North America, L&P

Automotive Group is able to provide the global support and services today's top

OEMs and Tier 1's demand. With the addition of new global locations as well as

continuous improvement of current products and innovation of new products, the

L&P Automotive Group continues to grow and flourish as a leader in the Automotive

Seating Components Market.

L&P AUTOMOTIVE GROUP - HISTORY

1985 - Leggett & Platt Automotive Group established

1988 - Acquisition of Flex-O-Lators, Carthage, Missouri, USA

1994 - Acquisition of Pullmaflex, Wevelgem, Belgium

2000 - Acquisition of Schukra Group, UK

2002 - Acquisition of Pneumatic Technology (formally made by ByTec)

2003 - Established 3 JVs in China and 1 in Korea

2004 - Leggett & Platt Wire Forms Hungary, Tarjan, Hungary

2005 - Expansion to L&H Guangzhou, China

2006 - Acquisition of Korea JV, L&K

2007 - Establishment of L&I (JV in Chennai, India)

Factory: Unit No. C-13, Ambattur Industrial Estate, Ambattur, Chennai,India – 600 058. Tel: +91 - 44 – 2635 0511 - 14 & 16Tele Fax : +91 - 44 – 2635 0510 Registered Office:No. 201, Prestige Sigma, 3,Vittal Mallya Road,Bangalore, India 560 001.Tel: 91-80-4112 4994; Fax: 91-80 – 41124998Websites: www. leggett.com; www. lpautomotive.com

1.2.2 INDUSTRY PROFILE

The automotive industry in India is one of the largest in the world and one of the

fastest growing globally. India's passenger car and commercial vehicle manufacturing

industry is the sixth largest in the world, with an annual production of more than 3.7 million

units in 2010. According to recent reports, India is set to overtake Brazil to become the sixth

largest passenger vehicle producer in the world, growing 16-18 per cent to sell around three

million units in the course of 2011-12. In 2009, India emerged as Asia's fourth largest

exporter of passenger cars, behind Japan, South Korea, and Thailand.. In 2010, India reached

as Asia's third largest exporter of passenger cars, behind Japan and South Korea beating

Thailand.

As of 2010, India is home to 40 million passenger vehicles. More than 3.7 million

automotive vehicles were produced in India in 2010 (an increase of 33.9%), making the

country the second fastest growing automobile market in the world. According to the Society

of Indian Automobile Manufacturers, annual vehicle sales are projected to increase to 5

million by 2015 and more than 9 million by 2020. By 2050, the country is expected to top the

world in car volumes with approximately 611 million vehicles on the nation's roads.

The majority of India's car manufacturing industry is based around three clusters in

the south, west and north. The southern cluster near Chennai is the biggest with 35% of the

revenue share. The western hub near Maharashtra is 33% of the market. The northern cluster

is primarily Haryana with 32%. Chennai, is also referred to as the "Detroit of India" with the

India operations of Ford, Hyundai, Renault and Nissan headquartered in the city and BMW

having an assembly plant on the outskirts. Chennai accounts for 60% of the country's

automotive exports. Gurgaon and Manesar in Haryana form the northern cluster where the

country's largest car manufacturer, Maruti Suzuki, is based. The Chakan corridor near Pune,

Maharashtra is the western cluster with companies like General Motors, Volkswagen, Skoda,

Mahindra and Mahindra, Tata Motors, Mercedes Benz, Land Rover, Fiat and Force Motors

having assembly plants in the area. Aurangabad with Audi, Skoda and Volkswagen also

forms part of the western cluster. Another emerging cluster is in the state of Gujarat with

manufacturing facility of General Motors in Halol and further planned for Tata Nano at

Sanand. Ford, Maruti Suzuki and Peugeot-Citroen plants are also set to come up in Gujarat.[14]

Kolkatta with Hindustan Motors, Noida with Honda and Bangalore with Toyota are some of

the other automotive manufacturing regions around the country.

The Indian Automobile Industry manufactures over 11 million vehicles and exports

about 1.5 million each year. The dominant products of the industry are two-wheelers with a

market share of over 75% and passenger cars with a market share of about 16%. Commercial

vehicles and three-wheelers share about 9% of the market between them. About 91% of the

vehicles sold are used by households and only about 9% for commercial purposes. The

industry has a turnover of more than USD $35 billion and provides direct and indirect

employment to over 13 million people

The supply chain is similar to the supply chain of the automotive industry in Europe

and America. Interestingly, the level of trade exports in this sector in India has been medium

and imports have been low. However, this is rapidly changing and both exports and imports

are increasing. The demand determinants of the industry are factors like affordability, product

innovation, infrastructure and price of fuel. Also, the basis of competition in the sector is high

and increasing, and its life cycle stage is growth. With a rapidly growing middle class, all the

advantages of this sector in India are yet to be leveraged. With a high cost of developing

production facilities, limited accessibility to new technology, and increasing competition, the

barriers to enter the Indian Automotive sector are high. On the other hand, India has a well-

developed tax structure. The power to levy taxes and duties is distributed among the three

tiers of Government. The cost structure of the industry is fairly traditional, but the

profitability of motor vehicle manufacturers has been rising over the past five years. Major

players, like Tata Motors and Maruti Suzuki have material cost of about 80% but are

recording profits after tax of about 6% to 11%.

The level of technology change in the Motor vehicle Industry has been high but, the rate of

change in technology has been medium. Investment in the technology by the producers has

been high. System-suppliers of integrated components and sub-systems have become the

order of the day. However, further investment in new technologies will help the industry be

more competitive. Over the past few years, the industry has been volatile. Currently, India's

increasing per capita disposable income which is expected to rise by 106% by 2015 and

growth in exports is playing a major role in the rise and competitiveness of the industry.

Tata Motors is leading the commercial vehicle segment with a market share of about

64%. Maruti Suzuki is leading the passenger vehicle segment with a market share of 46%.

Hyundai Motor India and Mahindra and Mahindra are focusing expanding their footprint in

the overseas market. Hero Moto Corp is occupying over 41% and sharing 26% of the two-

wheeler market in India with Bajaj Auto. Bajaj Auto in itself is occupying about 58% of the

three-wheeler market.

Consumers are very important of the survival of the Motor Vehicle manufacturing

industry. In 2008-09, customer sentiment dropped, which burned on the augmentation in

demand of cars. Steel is the major input used by manufacturers and the rise in price of steel is

putting a cost pressure on manufacturers and cost is getting transferred to the end consumer.

The price of oil and petrol affect the driving habits of consumers and the type of car they buy.

The key to success in the industry is to improve labour productivity, labour flexibility,

and capital efficiency. Having quality manpower, infrastructure improvements, and raw

material availability also play a major role. Access to latest and most efficient technology and

techniques will bring competitive advantage to the major players. Utilizing manufacturing

plants to optimum level and understanding implications from the government policies are the

essentials in the Automotive Industry of India.

Both, Industry and Indian Government are obligated to intervene the Indian

Automotive industry. The Indian government should facilitate infrastructure creation, create

favourable and predictable business environment, attract investment and promote research

and development. The role of Industry will primarily be in designing and manufacturing

products of world-class quality establishing cost competitiveness and improving productivity

in labour and in capital. With a combined effort, the Indian Automotive industry will emerge

as the destination of choice in the world for design and manufacturing of automobiles.

History

The first car ran on India's roads in 1897. Until the 1930s, cars were imported

directly, but in very small numbers.

Embryonic automotive industry emerged in India in the 1940s. Mahindra & Mahindra

was established by two brothers as a trading company in 1945, and began assembly of Jeep

CJ-3A utility vehicles under license from Willys. The company soon branched out into the

manufacture of light commercial vehicles (LCVs) and agricultural tractors.[20]

Following the independence, in 1947, the Government of India and the private sector

launched efforts to create an automotive component manufacturing industry to supply to the

automobile industry. However, the growth was relatively slow in the 1950s and 1960s due to

nationalization and the license raj which hampered the Indian private sector. After 1970, the

automotive industry started to grow, but the growth was mainly driven by tractors,

commercial vehicles and scooters. Cars were still a major luxury. Japanese manufacturers

entered the Indian market ultimately leading to the establishment of Maruti Udyog. A number

of foreign firms initiated joint ventures with Indian companies.

In the 1980s, a number of Japanese manufacturers launched joint-ventures for

building motorcycles and light commercial-vehicles. It was at this time that the Indian

government chose Suzuki for its joint-venture to manufacture small cars. Following the

economic liberalization in 1991 and the gradual weakening of the license raj, a number of

Indian and multi-national car companies launched operations. Since then, automotive

component and automobile manufacturing growth has accelerated to meet domestic and

export demands.

Following economic liberalization in India in 1991, the Indian automotive industry

has demonstrated sustained growth as a result of increased competitiveness and relaxed

restrictions. Several Indian automobile manufacturers such as Tata Motors, Maruti Suzuki

and Mahindra and Mahindra, expanded their domestic and international operations. India's

robust economic growth led to the further expansion of its domestic automobile market which

has attracted significant India-specific investment by multinational automobile

manufacturers. In February 2009, monthly sales of passenger cars in India exceeded 100,000

units and have since grown rapidly to a record monthly high of 182,992 units in October

2009. From 2003 to 2010, car sales in India have progressed at a CAGR of 13.7%, and with

only 10% of Indian households owning a car in 2009 (whereas this figure reaches 80% in

Switzerland for example) this progression is unlikely to stop in the coming decade.

Congestion of Indian roads, more than market demand, will likely be the limiting factor.

SIAM is the apex industry body representing all the vehicle manufacturers, home-grown and

international, in India.

Supply Chain of Automobile Industry

The supply chain of automotive industry in India is very similar to the supply chain of

the automotive industry in Europe and America. The orders of the industry arise from the

bottom of the supply chain i. e., from the consumers and go through the automakers and

climbs up until the third tier suppliers. However the products, as channeled in every

traditional automotive industry, flow from the top of the supply chain to reach the consumers.

Automakers in India are the key to the supply chain and are responsible for the products and

innovation in the industry.

The description and the role of each of the contributors to the supply chain are

discussed below.

Third Tier Suppliers: These companies provide basic products like rubber, glass, steel,

plastic and aluminum to the second tier suppliers.

Second Tier Suppliers: These companies design vehicle systems or bodies for First Tier

Suppliers and OEMs. They work on designs provided by the first tier suppliers or OEMs.

They also provide engineering resources for detailed designs. Some of their services may

include welding, fabrication, shearing, bending etc.

First Tier Suppliers: These companies provide major systems directly to assemblers.

These companies have global coverage to follow their customers to various locations around

the world. They design and innovate to provide "black-box" solutions for the requirements of

their customers. Black-box solutions are solutions created by suppliers using their own

technology to meet the performance and interface requirements set by assemblers.

First tier suppliers are responsible not only for the assembly of parts into complete

units like dashboard, breaks-axle-suspension, seats, or cockpit but also for the management of

second-tier suppliers.

Automakers/Vehicle Manufacturers/Original Equipment Manufacturers (OEMs):

After researching consumers' wants and needs, automakers begin designing models which are

tailored to consumers' demands. The design process normally takes five years. These

companies have manufacturing units where engines are manufactured and parts supplied by

first tier suppliers and second tier suppliers are assembled. Automakers are the key to the

supply chain of the automotive industry. Examples of these companies are Tata Motors,

Maruti Suzuki, Toyota, and Honda. Innovation, design capability and branding are the main

focus of these companies.

TABLE: 2.1.1

GENDERS.NO PARTICULARS NO.OF

RESPONDENTSPERCENTAGE

1 MALE 112 75

2 FEMALE 38 25

TOTAL 150 100

CHART: 2.1.1

GENDER

MALE FEMALE0

10

20

30

40

50

60

70

80

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 80% of the respondents are male and the rest of

them are female in organization.

TABLE: 2.1.2

MARITAL STATUS

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 MARRIED 43 29

2 SINGLE 107 71

TOTAL 150 100

CHART: 2.2.2

MARITAL STATUS

MARRIED SINGLE0

10

20

30

40

50

60

70

80

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 71% of the respondents are single and the rest of

them are married in the organization.

TABLE: 2.1.3

AGE

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 20-29 85 572 30-39 53 353 40-49 8 54 ABOVE50 4 3

TOTAL 150 100

CHART: 2.2.3

AGE

20-2930-3940-49ABOVE50

INFERENCE

From the above table it is inferred that 57% of the respondents are between the ages of 20-

29, 35% of the respondents are between the ages of 30-39, 5% of the respondents are between

the ages of 40-49, 3% of the respondents were above 50 in the organization.

TABLE: 2.1.4

EDUCATIONAL QUALIFICATION

S.NO PARTICULARS NO.OF PERCENTAGE

RESPONDENTS1 SSLC 42 282 HSS 79 533 DIPLOMA 22 164 UG 5 35 PG 0 0

TOTAL 150 100

CHART: 2.2.4

EDUCATIONAL QUALIFICATION

SSLC HSS DIPLOMA UG PG0

10

20

30

40

50

60

PARTICULARS

PERC

HAN

TAGE

INFERENCE

From the above table it is inferred that 53% of the respondents completed diploma holders,

28% of the respondents have completed SSLC , 16% of the respondents completed HSS, 5%

of the respondents are graduates in organization.

TABLE: 2.1.5

DEPARTMENTS.NO PARTICULARS NO.OF

RESPONDENTSPERCENTAGE

1 PRODUCTION 64 432 QUALITY 27 183 MAINTENANCE 39 26

4 STORES 20 13TOTAL 150 100

CHART: 2.2.5

DEPARTMENT

PRODUCTION QUALITY MAINTENANCE STORES0

5

10

15

20

25

30

35

40

45

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 43% of the respondents belong to production

department, 26% of the respondents belong to maintenance, 18% of the respondents are from

quality department and 13% of the respondents belong to stores in the organization.

TABLE: 2.1.6

EXPERIENCES.NO PARTICULARS NO.OF

RESPONDENTSPERCENTAGE

1 LESS THAN 5YEARS

98 65

2 5 TO 10 YEARS 38 25

3 11 TO 20 YEARS 14 10

TOTAL 150 100

CHART: 2.2.6

EXPERIENCE

LESS THAN 5YEARS 5 TO 10 YEARS 11 TO 20 YEARS0

10

20

30

40

50

60

70

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 65% of the respondents are of experience less than 5

years, 25% of the respondent’s with 5-10 experience and the rest of the respondent’s with 11-

20 experience in the organization

TABLE: 2.1.7

FIRST AID BOXSINO PARTICULARS NO.OF

RESPONDENTSPERCENTAGE

1 HIGHLY SATISFIED 21 142 SATISFIED 38 253 MODERATELY

SATISFIED71 48

4 DISSATISFIED 12 85 HIGHLYDIS

SATISFIED8 5

TOTAL 150 100

CHART: 2.2.7

FIRST AID BOX

HIGHLY SA

TISFIE

D

SATIS

FIED

MODERATEL

Y SATIS

FIED

DISSATIS

FIED

HIGHLYDIS S

ATISFIE

D

05

101520253035404550

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 25 % of the respondents are satisfied with the first

aid box facility, 48 % of respondents are moderately satisfied, 14% of the respondents are

highly satisfied, 8% of the respondents are dissatisfied, and the rest of the respondents are

highly dissatisfied with the first aid box facility in the organization.

TABLE: 2.1.10

FIRE PROTECTION GLASSS.NO PARTICULARS NO.OF

RESPONDENTSPERCENTAGE

1 HIGHLY SATISFIED 12 8

2 SATISFIED 43 293 MODERATELY

SATISFIED67 45

4 DISSATISFIED 20 135 HIGHLYDIS

SATISFIED8 5

TOTAL 150 100

CHART: 2.2.10

FIRE PROTECTION GLASS

8

29

45

13

5

HIGHLY SATISFIEDSATISFIEDMODERATELY SATISFIEDDISSATISFIEDHIGHLYDIS SATISFIED

INFERENCE

From the above table it is inferred that 29 % of the respondents are satisfied with the fire

protection glass, 45% of respondents are moderately satisfied, 13% of the respondents are

dissatisfied, 8% of the respondents are highly satisfied and the rest of the respondents are

highly dissatisfied with the fire protection glass given by the organization

TABLE: 2.1.8

SHOES

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 HIGHLY SATISFIED 74 49

2 SATISFIED 32 21

3 MODERATELY SATISFIED

24 16

4 DISSATISFIED 9 6

5 HIGHLYDIS SATISFIED

11 8

TOTAL 150 100

CHART: 2.2.8

SHOES

HIGHLY SA

TISFIE

D

SATIS

FIED

MODERATEL

Y SATIS

FIED

DISSATIS

FIED

HIGHLYDIS S

ATISFIE

D

05

101520253035404550

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 49% of the respondents are highly satisfied with the

safety shoes, 21% of respondents are satisfied, 16% of the respondents are moderately

satisfied, 8% of the respondents are highly dissatisfied and the rest of the respondents are

dissatisfied with the safety shoes provided by the organization.

TABLE: 2.1.9

GLOVESS.NO PARTICULARS NO.OF

RESPONDENTSPERCENTAGE

1 HIGHLY SATISFIED 34 232 SATISFIED 47 313 MODERATELY

SATISFIED54 36

4 DISSATISFIED 8 55 HIGHLYDIS

SATISFIED7 5

TOTAL 150 100

CHART: 2.2.9

GLOVES

HIGHLY SATISFIED SATISFIED MODERATELY SATISFIED DISSATISFIED HIGHLYDIS SATISFIED0

5

10

15

20

25

30

35

40

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 23 % of the respondents are highly satisfied with

the gloves provided by the organization, 31 % of respondents are satisfied, and 36 % of

respondents are moderately satisfied with the gloves provided by the organization.

TABLE: 2.1.11

SAFETY TRAINING PROGRAM

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 YES 99 66

2 NO 51 34

TOTAL 150 100

CHART: 2.2.11

SAFETY TRAINING PROGRAM

66

34

YESNO

INFERENCE

From the above table and graph, it is inferred that 66% of the respondents say yes that

they gain knowledge during safety training program, and the rest of respondents say no that

they didn’t gain knowledge during safety training program.

TABLE: 2.1.12

OPINION ABOUT EXISTING SAFETY MEASURES

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 GOOD 107 712 FAIR 31 203 BAD 12 9

TOTAL 150 100

CHART: 2.2.12

OPINION ABOUT EXISTING SAFETY MEASURES

GOOD FAIR BAD0

10

20

30

40

50

60

70

80

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 71% of the respondents feel good about the

existing safety measures in the organization, 20% of the respondents feel fair about the safety

measures and about 9% respondents feel bad in organization.

TABLE: 2.1.13

USING SAFETY MEASURES PROVIDED

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 ALWAYS 29 202 SOMETIMES 62 413 BAD 59 39

TOTAL 150 100

CHART: 2.2.13

USING SAFETY MEASURES PROVIDED

ALWAYS SOMETIMES BAD0

5

10

15

20

25

30

35

40

45

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 20% of the respondents say that they always

follows the safety measures provided by the organization, 39% of the respondents say that

they badly follow the safety measures provided by the organization and the rest of the

respondents say that they sometimes follow the safety measures provided by the organization

TABLE: 2.1.14

SAFETY MEASURES AND REDUCTION IN ACCIDENTS

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 STRONGLY AGREE

13 9

2 AGREE 59 393 NEUTRAL 61 414 DISAGREE 17 115 STRONGLY

DISAGREE0 0

TOTAL 150 100

CHART: 2.2.14

SAFETY MEASURES AND REDUCTION IN ACCIDENTS

STRONGLY AGREE

AGREE NEUTRAL DISAGREE STRONGLY DISAGREE

0

5

10

15

20

25

30

35

40

45

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 39% of the respondents agree that the safety measures

will reduce the severity of the accidents and 41% of respondents are of neutral and 11% of

the respondents disagree that the safety measures will reduce the severity of the accidents.

TABLE: 2.1.15

SAFETY POLICY KNOWN

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 COMPLETELY 15 102 PARTLY 43 293 TO SOME EXTENT 92 61

TOTAL 150 100

CHART: 2.2.15

SAFETY POLICY KNOWN

COMPLETELYPARTLY

TO SOME EXTENT

0

10

20

30

40

50

60

70

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 10% of the respondents are completely awarded

about safety policy, 29% of the respondents partly and 61% of the respondents to some extent

about the safety policies.

TABLE: 2.1.16

DRINKING WATER

S.NO PARTICULARS NO.OF RESPONDENTS PERCENTAGE

1 HIGHLY SATISFIED 30 20

2 SATISFIED 70 47

3 MODERATELYSATISFIED 23 15

4 DISSATISFIED 20 13

5 HIGHLY DISSATISFIED 7 5

150 100

CHART: 2.2.16

DRINKING WATER

HIGHLY SATISFIED SATISFIED MODERATELYSATISFIED DISSATISFIED HIGHLY DISSATISFIED0

5

10

15

20

25

30

35

40

45

50

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 47% of the respondents are satisfied with the

drinking water facility, 20% of respondents are highly satisfied, 15% of the respondents are

moderately satisfied, 13% of the respondents dissatisfied and the rest of the respondents

highly dissatisfied with the drinking water provided by the company.

TABLE: 2.1.17

LATRINES & URINALS

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 HIGHLY SATISFIED 23 152 SATISFIED 32 213 MODERATELY

SATISFIED55 37

4 DISSATISFIED 22 155 HIGHLY

DISSATISFIED18 12

TOTAL 150 100

CHART: 2.2.17LATRINES & URINALS

HIGHLY SAT-ISFIED

SATISFIED MODERATELY SATISFIED

DISSATISFIED HIGHLY DISSATISFIED0

5

10

15

20

25

30

35

40

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 21% of the respondents are satisfied with the

latrines and urinals, 37 % of respondents are moderately satisfied, 15% of the respondents are

highly satisfied, and 15% of the respondents dissatisfied, 12% of the respondents are highly

dissatisfied.

TABLE: 2.1.18

CANTEEN FACILITY

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 HIGHLY SATISFIED 18 122 SATISFIED 93 623 MODERATELY

SATISFIED18 12

4 DISSATISFIED 14 95 HIGHLYDIS

SATISFIED7 5

TOTAL 150 100

CHART: 2.2.18

CANTEEN FACILITY

12

62

12

95

HIGHLY SATISFIEDSATISFIEDMODERATELY SATISFIEDDISSATISFIEDHIGHLYDIS SATISFIED

INFERENCE

From the above table it is inferred that 62 % of the respondents are satisfied with the

canteen facility, 12%of respondents are highly satisfied and 12% moderately satisfied, 9% of

the respondents are dissatisfied and the rest of the respondents are highly dissatisfied with the

canteen facility.

TABLE: 2.1.19

REST ROOMS

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 HIGHLY SATISFIED 21 142 SATISFIED 64 433 MODERATELY

SATISFIED38 25

4 DISSATISFIED 27 185 HIGHLY

DISSATISFIED0 0

TOTAL 150 100

CHART: 2.2.19

REST ROOMS

HIGHLY SA

TISFIE

D

SATIS

FIED

MODERATEL

Y SATIS

FIED

DISSATIS

FIED

HIGHLY DISS

ATISFIE

D

05

1015202530354045

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 43% of the respondents are satisfied with the rest

room facility, 25% of respondents are moderately satisfied, 14% of the respondents are

highly satisfied, and 18% of the respondents are dissatisfied.

TABLE: 2.1.20

HEALTH SERVICES

S.NO PARTICULARS NO.OF RESPONDENTS PERCENTAGE1 HIGHLY SATISFIED 70 472 SATISFIED 52 353 MODERATELY

SATISFIED20 13

4 DISSATISFIED 8 55 HIGHLY SATISFIED 0 0

TOTAL 150 100

CHART: 2.2.20

HEALTH SERVICES

HIGHLY SATISFIED SATISFIED MODERATELY SATISFIED DISSATISFIED HIGHLY SATISFIED0

5

10

15

20

25

30

35

40

45

50

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 47 % of the respondents are highly satisfied with

the health service facility, 35% of respondents are satisfied, 13% of the respondents

moderately satisfied and 5% of the respondents are dissatisfied with the health service facility

provided by the organization.

TABLE: 2.1.21

WELFARE MEASURES

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 YES 93 62

2 NO 57 38

TOTAL 150 100

CHART: 2.2.21

WELFARE MEASURES

62

38

YESNO

INFERENCE

From the above table it is inferred that 62% of the respondents awarded about the welfare

measures provided and the 38% of the respondents are not awarded about welfare measures

provided by the organization.

TABLE: 2.1.22

COMMITTEE FORMED FOR WELFARE MEASURES

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 YES 88 592 NO 62 41

TOTAL 150 100

CHART: 2.2.22

COMMITTEE FORMED FOR WELFARE MEASURES

YES NO0

10

20

30

40

50

60

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 59% of the respondents say that the committee is

formed for welfare measures and the 4% of the respondents say that there is no committee for

welfare measures in the organization.

TABLE: 2.1.23

OVER ALL LEVEL OF SATISFACTION

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 HIGHLY SATISFIED

39 26

2 SATISFIED 55 373 NEUTRAL 41 274 DIS SATISFIED 15 105 HIGHLY DIS

SATISFIED0 0

TOTAL 150 100

CHART: 2.2.23

OVER ALL LEVEL OF SATISFACTION

PARTICULA

RS

HIGHLY SA

TISFIE

D

SATIS

FIED

NEUTR

AL

DIS SATIS

FIED

HIGHLY DIS S

ATISFIE

D

0

5

10

15

20

25

30

35

40

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 37% of the respondents are satisfied with the welfare

measures, 27% of the respondents are neutral, 26% of the respondents are highly satisfied and

the 10% of the respondents are dissatisfied in the organization.

TABLE: 2.1.24

EFFECT OF WELFARE MEASURES HELPS

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 CREATE A BETTER INDUSTRIAL REALTION

21 14

2 BUILD GREATER LOYALTY TO THE COMPANY

59 39

3 INCREASE TEAM SPIRIT

45 30

4 MOTIVATE 25 175 DOESN’T MADE ANY

DIFFERENCE0 0

TOTAL 150 100

CHART: 2.1.24

EFFECT OF WELFARE MEASURES HELPS

CREATE

A BETTER

INDUSTR

IAL REA

LTION

BUILD GREA

TER LO

YALTY

TO TH

E COMPANY

INCREASE

TEAM SP

IRIT

MOTIVATE

DOESN’T M

ADE ANY D

IFFER

ENCE

0

10

20

30

40

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 39 % of the respondents feel that the welfare

measures helps to build greater loyalty to the company, 14% of them feel that it creates a

better industrial relations, 30% of respondents feel that it will increase the team spirit and

17% of them feel that it will motivate the employees.

TABLE: 2.1.25

OPINION ABOUT WORKING ENVIRONMENT

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 HIGHLY SATISFIED 32 21

2 SATISFIED 89 59

3 NOT SATISFIED 29 20

TOTAL 150 100

CHART: 2.2.25

OPINION ABOUT WORKING ENVIRONMENT

HIGHLY SATISFIEDSATISFIED

NOT SATISFIED

0

10

20

30

40

50

60

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 59% of the respondents are satisfied with the

working environment, 21 % of the respondents are highly satisfied and the 20% of the

respondents are not satisfied with the working environment.

TABLE: 2.1.26

RELATIONSHIP WITH SUPERIOR

S.NO PARTICULARS NO.OF RESPONDENTS

PERCENTAGE

1 STRONGLY AGREE

33 22

2 AGREE 45 303 NEUTRAL 43 294 DISAGREE 22 145 STRONGLY

DISAGREE7 5

TOTAL 150 100

CHART: 2.2.26

RALATIONSHIP WITH SUPERIOR

STRONGLY AGREE

AGREE NEUTRAL DISAGREE STRONGLY DISAGREE

0

5

10

15

20

25

30

PARTICULARS

PERC

ENTA

GE

INFERENCE

From the above table it is inferred that 30% of the respondents agree that they maintain

good relationship with their superiors, 29% of the respondents are neutral, 5% of the

respondents strongly disagree and the 14% of the respondents disagree and the 22% of the

respondents strongly agree that they maintains good relationship with their superior.

STATISTICAL TOOL

CHI-SQAURE

NULL HYPOTHESIS HO:

There is no relationship between the awareness of welfare measures & committee formed toCheck welfare measures

ALTERNATIVE HYPOTHESIS H1:

There is no relationship between the awareness of welfare measures & committee formed toCheck welfare measures

S.NO PARTICULARS YES NO TOTAL1 Awareness of

welfare measures93 57 150

2 Committee welfare measures

88 62 150

TOTAL 181 119 300

CALCULATIONᴪ2 = (Oi – Ei)2/Ei

O E (O-E)2 (O-E)2/E93 90.5 6.25 0.06957 59.5 6.25 0.10588 90.5 6.25 0.06962 59.5 6.25 0.105

ᴪ2 = 0.348

Level of satisfaction =5%Degrees of freedom =(r-1) (c-1) = (2-1) (2-1) =1

Tabulated value =3.841Calculated value =0.348Calculated value > tabulated value(i.e.) 0.348< 3,841Therefore null hypothesis is accepted

INFERENCE

From the above analysis it is inferred that there is significant relationship between awareness

of welfare measures and the committee formed to check welfare measures in the

organization.

WEIGHTED AVERAGE

Formula: N1 W1+ N2W2………………………+NnWn /W1+W2+………………+Wn

Particular Frequency weights Weighted frequency

Weighted frequency/10

0

Rank

Strongly agree

13 5 65 0.65 4

Agree l 59 4 236 2.36 2Neutral 61 3 183 1.83 1

Disagree 17 2 34 0.34 3Strongly disagree

0 1 0 0 5

INFERENCE

From the above table it is inferred that the maximum weightage is given to neutral which is

safety measures help to reduce the accidents.

CORRELATION

CorrelationX= level of satisfaction

Y=canteen facility

FORMULA:Correlation coefficient = r= N∑XY - ∑X∑Y

√N∑X² – (∑X) ² √ N∑Y² – (∑Y) ²

x y XY X² Y²39 18 702 1521 32455 93 5115 3025 864941 18 738 1681 32415 14 210 225 1960 7 0 0 49

∑x=150 ∑y=150 ∑XY = 6765 ∑X² = 6452 ∑y² =9542

N = 5r = 0.722

INFERENCE

r is positively correlated There is a positive relation between level of satisfaction and the canteen facility.

FINDINGS

A survey among 150 workers in L&P SOMAPPA COMFORT SYSTEM INDIA PVT LTD was conducted the following was the observation made.

1. 71% of the workers are singles.

2. 62% of the employees are awareness of safety and welfare measured undergone in the company.

3. Majority of the employees agree that safety provisions are provided by the organization.

4. 53% of the employees undergone safety program in the organization and 47% for the employees did not undergone safety program.

5. Nearly 20% of the employees feel ok with the existing safety measures provided by the organization and 71% of the employees feel good with the safety measures.

6. Majority of the employees satisfied with first aid facilities provided by the organization.

7. 37% of employees are satisfied with the welfare measures and 10%are not satisfied with the welfare measures.

8. 59% of employees aware of the safety committees in the organization.

9. 49% workers satisfied with the shoes in the organization..

10.59% of the employees say yes committee formed to welfare measures in the organization

11.41% of the employees are of opinion neutral that the safety measures will reduce the Severity of the accidents.

12.37% of the employees are satisfied with the level of satisfaction regarding welfare measures and 10% of the employees are dissatisfied.

13.62% of the employees are satisfied with the canteen facilities.

14. 30% of the employees agree that relationship with superior.

15.59% of the employees satisfied with the working environment

SUGGESTIONS

1. Most of the employees are young & enthusiastic we can candidates to guide them.

2. Safety programs and safety measures should be improved.

3. Company can provide extra benefits like education to the employee’s children’s.

4. Majority of them are aware of the safety measures and it is good that immediate actions are undertaken during accidents.

5. Management is handled complaints in good manner and givens first preference.

6. Safety facilities offered are at satisfactory level only. The company shall develop this aspect and achieve full satisfaction of workers.

7. The company as very high response for providing basic needs like rest room, shoes and drinking water from its workers. The company should hold this status in future.

8. The basic facilities are high in the organization the sum of facilities like transportation education scheme should be improved.

.

9. Employees feel good regarding the work environment and it could be maintained.

10. The employees and the superior relationship should be closure than only the highest objective is achieved.

11. Safety provisions should be improved in the working area.

CONCLUSION

This study titled “A STUDY ON EMPLOYEES SATISFACTION TOWARDS SAFETY AND WELFARE IN L&P SOMAPPA COMFORT SYSTEM INDIA PVT LTD”

Safety and Welfare measures are important to all employees in an organization. Non-statutory benefits should be increased, which in return will increase the productivity of the employees.

The study concluded that L&P SOMAPPA COMFORT SYSTEM INDIA PVT LTD is proving all safety benefits and also welfare benefits. Employees are all satisfied with all welfare measures, but it should consider providing some extra benefits like education to the children of the employees.

Employees should play a more concerted role in safety and accident prevention program and in arousing safety consciousness.

Safety should become a habit with the employers and workers instead of remaining a mere ritual.

Every factory employing 150 or more workers should setup committees to ensure continued participation of workers in matters connected with safety and welfare measures.

BIBILOGRAPHY

1. Personnel Management : C.B. Memoria

2. Industrial Psychology : P.K. Ghosh & M.B. Ghorpada

3. Personnel and Human Resource Management : P. Subba Rao

4. Principle and practice of Management : Dr. J.N. Chabra

5. Internet Sources

WWW.EMPLOYEES SAFETY AND WELFARE MEASURES.COM

WWW.GOOGLE.COM

A STUDY ON EMPOYEES SATISFACTION TOWARDS SAFETY & WELFARE MEASURES AT SOMAPPA COMFORT SYSTEM (INDIA) PVT LTD.

QUESTIONNAIRE

PERSONAL DETAILS

Name :

Gender : A) Male B) Female

Martial Status : A) Married B) Single

Age : A) 20-29 B) 30-39 C) 40-49 D) Above 50

Educational Qualification: A) SSLC B) Diploma C) HSS

D) Graduation E) PG

Department :A) production B) quality C) Maintenance D) Stores

Experience : A) Less than 5 years B) 5-10 years C) 11-20 years

STATUTORY SAFETY MEASURES

1. What is your opinion about the safety measures in the company?

Facility Highly satisfied

Satisfied Moderately Satisfied

Dissatisfied

Highly dissatisfied

First aid box

Shoes

Gloves

Fire protection glass

2. Have you gained any knowledge during the safety training program?

A) Yes B) No

3. What is your opinion about the existing safety measures in the organization?

A) Good B) Fair C) Bad

4. Do you make use of the safety measures provided by the organization? A) Always B) Sometimes C) Never  5. The safety measures help in reducing the severity of accidents?

A) Strongly Agree B) Agree C) Neutral D) Disagree

E) Strongly disagree

6. How far you know about the safety policy in your company?

A) Completely B) partly C) To some extent

STATUTORY WELFARE MEASURES:

7. What is your opinion about the welfare measures in the company?

Facility Highly satisfied

Satisfied Moderately Satisfied

Dissatisfied Highly dissatisfied

Drinking water

Latrines and Urinals

Canteen facilities

Rest room

Health services

8. Are you aware of the welfare measures in the company?

A) Yes B) No

9. Is any committee formed by the management to check welfare measures in company?

A) Yes B) No

10. What is your level of satisfaction regarding welfare measures?

A) Highly Satisfied B) Satisfied C) Neutral

D) Dissatisfied E) Highly Dissatisfied

11. Welfare measures helps to

A) Create a better industrial relation B) Build greater loyalty to the company

C) Helps to increase team spirit D) Motivate E) doesn’t made any difference

12. What is your opinion about working environment?

A) Highly satisfied B) Satisfied C) Not satisfied

13. How is your relationship with your superior?

A) Strongly Agree B) Agree C) Neutral D) Disagree E) Strongly disagree

14. Kindly give your suggestions for any desired improvements in the current welfare system.

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